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ElectroFlip PETRACK User Manual

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PeTrack
User Guide
The PeTrack will help keep track of your pet on-demand with your mobile phone. There are various
features, please take your time to follow through step by step to get familiar with your device and
eventually you'll become a pro. Once up and online and with your understanding the PeTrack will ensure
safety for your pet for many dog years to come.
All information and instructions included in this User Guide are current as of November 2016.
However, due to the fluid nature of advancing technology, some characteristics may change or need
modifications in the future. Should you encounter any problems or have any further questions about
your purchase, please visit our website
www.ElectroFlip.com
and contact us through our Contact Us
page. To download the large PDF digital version of this guide visit:
http://www.ElectroFlip.com/UserGuides/PeTrack.pdf
This document is a property of ElectroFlip LLC (www.ElectroFlip.com).
No unauthorized reproduction is allowed.
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Summary of Contents for ElectroFlip PETRACK

  • Page 1 PeTrack User Guide The PeTrack will help keep track of your pet on-demand with your mobile phone. There are various features, please take your time to follow through step by step to get familiar with your device and eventually you’ll become a pro. Once up and online and with your understanding the PeTrack will ensure safety for your pet for many dog years to come.

  • Page 2: Table Of Contents

    Checking GPS Status ..........................16 History Route ............................16 GPS and LBS Signal ..........................17 Parameter Settings ..........................17 App Settings ............................18 TROUBLESHOOTING ..........................18 This document is a property of ElectroFlip LLC (www.ElectroFlip.com). No unauthorized reproduction is allowed.

  • Page 3: Keep In Mind

    KEEP IN MIND 1. The PeTrack can be worn by your pet at all times. That said, the PeTrack is waterproof and dirt proof however it should not be submerged for long periods of time. Remember to close/seal the charging port with its rubber door and use the mini screw plugs provided.

  • Page 4: Getting Started

    To check for T-Mobile network coverage: http://www.t-mobile.com/coverage-map.html You could also get prepaid SIM card from the following alternative providers: USMobile https://www.usmobile.com/shop/product/Triple-Cut-GSM-SIM-Card Ting https://ting.com/rates Net10 http://www.net10wireless.com/#/plans/pay-as-you-go This document is a property of ElectroFlip LLC (www.ElectroFlip.com). No unauthorized reproduction is allowed.

  • Page 5: Activate And Load Your Sim Card With Funds

    2. The PeTrack is like a sophisticated cellular phone, you will now need a SIM card / cellular provider for this device in order for it to notify you of its whereabouts at any given time. This allows your PeTrack to send you text messages of its location.

  • Page 6: Charging And Clip Assembly

    For the first two charges, charge overnight to help condition the battery. REMEMBER: Once the PeTrack is fully charged you will see the Red LED turn off. Once disconnected from the charging cable, power cycle before using the PeTrack.

  • Page 7: Turn On/Off

    TURN ON/OFF On the back of the PeTrack are 3 LED’s you will not see them as they’re covered by the waterproof casing. Pay close attention to the back of the unit to help identify their location and the PeTrack’s state.

  • Page 8: Low Power Setting

    When the device is in low power, it will send an SMS alert to the notification phone number you configure on the PeTrack (not the PeTrack’s / SIM Card number, but your personal mobile phone number). To set this alert, please follow the steps below.

  • Page 9: Tracking With Apps

    TRACKING WITH APPS There are two ways of tracking your pet using PeTrack Mobile Apps; you can either track through TBPT App (TALK/TEXT only) or i-Server App (TEXT/GPRS only). It all depends on your preference, need, and smartphone type.

  • Page 10: Tbpt App Talk/Text-Based Tracking

    Here is a YouTube demonstration of the TBPT App setup: http://youtu.be/3O4-dcQvPmo 1. Add a device. 2. Please dial the SIM card number manually and hang up the phone after hearing the ringtone. This document is a property of ElectroFlip LLC (www.ElectroFlip.com). No unauthorized reproduction is allowed.

  • Page 11: How To Start Tracking W/ Tbpt App

    1. Tap the large PeTrack icon. 2. Refresh. 3. Dial the SIM card phone number. 4. The location on the map will be updated and current. This document is a property of ElectroFlip LLC (www.ElectroFlip.com). No unauthorized reproduction is allowed.

  • Page 12: Geo-Fence Setting (Tbpt App Only)

    SPECIAL NOTE: The App will dial the number of the SIM card in the PeTrack after taping “Refresh” and will just automatically hang up. Although there are some smartphones that do not automatically hang up, just manually hang up the call.

  • Page 13: I-Server Text/Gprs/Data Live-Based Tracking

    PeTrack. For example, for AT&T Wireless this may be “epc.tmobile.com” for T-Mobile. (You must first have a data plan and confirm the APN name with the provider.) 2. Once your SIM card is installed, remember to turn on your PeTrack and place it outside for the time being.

  • Page 14: Add And Delete Device

    There are two ways to add a device in i-Server app and they are as follows: ADD Device Enter the exact IMEI number that is on the PeTrack itself then press “Create” button under the device menu. Alternatively, scan the IMEI barcode (click “Scan the IMEI”...

  • Page 15: Change Picture Icon

    “Album”. You can also tap “Take Picture” if you want to take a picture for the icon. 3. Tap “Save” to save the changes made. This document is a property of ElectroFlip LLC (www.ElectroFlip.com). No unauthorized reproduction is allowed.

  • Page 16: Checking Gps Status

    To check the history route, press the History Mode icon the on the lower right of the map (refer to number 9 label on the picture below). This document is a property of ElectroFlip LLC (www.ElectroFlip.com). No unauthorized reproduction is allowed.

  • Page 17: Gps And Lbs Signal

    This setup is also available under Settings which is on the lower right of the app. 4. Urgent Number: Set a number where you want to receive alert to inform you that device has low power and needs charging. This document is a property of ElectroFlip LLC (www.ElectroFlip.com). No unauthorized reproduction is allowed.

  • Page 18: App Settings

    Alternatively send the following Text message to your PeTrack: 515#0000#15554443333 In place of 1 put your country code if outside the United States, then the mobile phone number of the phone you want the alert sent to. (Country Code + Area Code + 7 Digit Number) 5.
  • Page 19 Make sure that the APN (Access Point Name) has been configured on the SIM card inserted in PeTrack and double check with the SIM card provider for the correct APN if you are not sure. Data plan should also be activated.
  • Page 20 APN of the SIM card, consult the SIM card provider. Also, double check if data plan has been activated for the SIM card. 7. My PeTrack’s GPS location seems off and hasn’t updated in a while but my pet is moving around often.

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