Panasonic KX-NS500 Programming Manual
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Panasonic KX-NS500 Programming Manual

Hybrid ip-pbx
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See also: Pc Programming Manual , Feature Manual
PT Programming Manual
Hybrid IP-PBX
KX-NS500
Model No.
Thank you for purchasing a Panasonic Hybrid IP-PBX.
Please read this manual carefully before using this product and save this manual for future use.
KX-NS500: PFMPR Software File Version 001.00000 or later.

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  • Page 1 PT Programming Manual Hybrid IP-PBX KX-NS500 Model No. Thank you for purchasing a Panasonic Hybrid IP-PBX. Please read this manual carefully before using this product and save this manual for future use. KX-NS500: PFMPR Software File Version 001.00000 or later.
  • Page 2 Introduction Introduction About this Programming Manual The PT Programming Manual is designed to serve as a reference to programming the Panasonic IP-PBX using a Panasonic proprietary telephone (PT) with display. The PT Programming Manual is divided into the following sections: Section 1, Overview Provides an overview of programming the PBX.

  • Page 3: Safety Notices

    To confirm the software version of your PBX, see [190] Main Processing (MPR) Software Version Reference. • Some optional hardware, software, and features are not available in some countries/areas, or for some PBX models. Please consult your certified Panasonic dealer for more information. • Product specifications are subject to change without notice. •...

  • Page 4: Table Of Contents

    Table of Contents Table of Contents 1 Overview ....................9 Introduction ........................10 1.1.1 Introduction ........................10 Ways to Programme ....................10 1.1.2 Password Security ......................11 1.1.3 Entering Characters .......................12 2 PT Programming ..................17 PT Programming ......................18 2.1.1 Programming Instructions ....................18 2.1.2 Slot Number and Port Number ..................21 2.1.3 Basic Programming ......................22 [000] Date &...
  • Page 5 Table of Contents [211] DISA Intercept Time ...................30 2.1.6 TRS/Barring/ARS Programming ..................31 [300] TRS/Barring Override by System Speed Dialling ..........31 [301] TRS/Barring Denied Code ..................31 [302] TRS/Barring Exception Code ................31 [303] Special Carrier Access Code ................31 [304] Emergency Number ....................31 [320] ARS Mode ......................31 [321] ARS Leading Number ..................32 [322] ARS Routing Plan Table Number ...............32...
  • Page 6 Table of Contents [511] Manager Assignment ..................40 [512] Permission for Door Open Access ..............41 [514] Time Service Manual Switching .................41 [515] Wireless XDP Parallel Mode for Paired Telephone ..........41 [516] Programming Mode Limitation ................41 2.1.9 Extension Programming ....................42 [600] EXtra Device Port (XDP) Mode ................42 [601] Terminal Device Assignment ................42 [602] Class of Service ....................42 [603] Extension User Group ..................42...
  • Page 7 Table of Contents 2.1.12 Card Programming ......................53 [900] Slot Card Type Reference ..................53 [901] Slot Card Deletion ....................53 [902] Slot Card Reset ....................53 [914] Expansion Unit Deletion ..................53 Feature Programming References .............55 PT Programming Manual...
  • Page 8 Table of Contents PT Programming Manual...

  • Page 9: Overview

    Section 1 Overview This section provides an overview of programming the PBX. PT Programming Manual...

  • Page 10: Introduction

    These programming instructions are designed to serve as an overall system programming reference for the Panasonic IP-PBX. Each feature in the PBX has default settings that can be changed to customise the PBX to your requirements. These settings control the functions of the PBX, and changing them is referred to as "system programming".

  • Page 11: Password Security

    1.1.2 Password Security 1.1.2 Password Security To maintain system security, system passwords are required to access certain programming functions of the PBX. By giving different users access to different passwords, it is possible to control the amount of programming that each user is able to perform. The following types of system passwords are available: Password Description...

  • Page 12: Entering Characters

    1.1.3 Entering Characters 1.1.3 Entering Characters The following characters can be used when storing a name, message, or other text entry data using a PT. The tables below show you the characters available by pushing each button a specific number of times. Note For NE models, the tables for Option mode differ depending on the Area Code selected in Easy Setup.
  • Page 13 1.1.3 Entering Characters Table 1 (Standard mode for RU/UC model) Table 2 (Option mode) PT Programming Manual...
  • Page 14 1.1.3 Entering Characters Table 2 (Option mode for NE model) Table 2 (Option mode for Greece) PT Programming Manual...
  • Page 15 1.1.3 Entering Characters Table 2 (Option mode for RU/UC model) [Example of Entering Characters] To enter "Ann": (5 times) (5 times) FWD/DND Note • To erase the character on the cursor, press CLEAR. • To move the cursor to the left, press •...
  • Page 16 1.1.3 Entering Characters PT Programming Manual...

  • Page 17: Pt Programming

    Section 2 PT Programming This section serves as reference operating instructions when using a display PT to programme the PBX. PT Programming Manual...

  • Page 18: Pt Programming

    2.1.1 Programming Instructions 2.1 PT Programming 2.1.1 Programming Instructions Required Telephone/Extension PBX settings can be customised through system programming by using a multi-line display Digital Proprietary Telephone (DPT) or IP Proprietary Telephone (IP-PT), such as the KX-NT343, KX-NT346 or KX-NT500 series. Multi-line display Analogue Proprietary Telephones (APTs) are not supported.
  • Page 19 2.1.1 Programming Instructions Fixed Buttons Function KX-DT300/KX-DT500 KX-T7600 KX-T7400/KX-T7500 KX-NT300/KX-NT500 FLASH/ FLASH FLASH RECALL TRANSFER CLEAR TRANSFER INTERCOM SECRET INTERCOM The buttons shown in this column are from the KX-T7400 series. Entering System Programming Mode Using a PT to perform system programming allows an authorised extension user to set a wide range of PBX features and parameters.
  • Page 20 2.1.1 Programming Instructions Programming Programming Group Title Description Number TRS/Barring/ARS Programming TRS/Barring and Automatic Route Selection (ARS) [3XX] programming Trunk Programming Trunk and trunk group settings [4XX] COS Programming Class of Service parameters [5XX] Extension Programming Extension feature settings [6XX] Resource/Interface PBX interface and external device settings [7XX]...

  • Page 21: Slot Number And Port Number

    X: Shelf number (1–4) (1: Main Unit, 2–4: Expansion Unit) • YY: Slot number (01–07) (e.g. "102" for Main unit slot 2) Port numbers are entered as two-digit numbers (e.g., "04" for port 4). PBX Model Free Slot Number KX-NS500 101–107 201–205 301–305 401–405 PT Programming Manual...

  • Page 22: Basic Programming

    2.1.3 Basic Programming 2.1.3 Basic Programming [000] Date & Time [In 12-hour Format] [000] Date Year Month 01–12 01–31 00–35 ENTER ENTER Minute Hour SELECT 00–59 (AUTO ANS/MESSAGE) 01–12 NEXT ENTER (HOLD) AM/PM [In 24-hour Format] [000] Year Date Month 01–12 00–35 01–31...

  • Page 23: Extension Name

    2.1.3 Basic Programming Note If PC Phone, PC Console, or a CTI application is running on a PC connected to an extension whose extension number is to be programmed/modified, quit the application first. [004] Extension Name [004] Name Extn. No. 1–5 digits Max.

  • Page 24: Absent Message

    2.1.3 Basic Programming [008] Absent Message [008] Message Location No. 1–8 Max. 16 characters ENTER ENTER [010] Charge Margin [010] Margin XX.YY% 2+2 decimal places ENTER ENTER [011] Charge Tax [011] Location No. Tax XX.YY% 01–03 2+2 decimal places ENTER ENTER [012] Charge Rate per Unit [012]...

  • Page 25: System Management Programming

    2.1.4 System Management Programming 2.1.4 System Management Programming [100] Flexible Numbering [100] Location No. Feature No. 01–68 1–4 digits ENTER ENTER (HOLD) To the Next Location No. To the Desired Location No. NEXT CANCEL [101] Time Service Switching Mode [101] SELECT (AUTO ANS/MESSAGE) ENTER...

  • Page 26: Idle Line Access (Local Access)

    2.1.4 System Management Programming [In 24-hour Format] [102] Hour:Minute Day No. Time Mode 0 Sun/1 Mon/ 00:00–23:59 1 Day-1/2 Lunch/ ENTER ENTER 2 Tue/3 Wed/ 3 Day-2/4 Night 4 Thu/5 Fri/6 Sat To the Next Time Mode To the Next Day No. NEXT Page up [103] Idle Line Access (Local Access)

  • Page 27: Verification Code Name

    2.1.4 System Management Programming [121] Verification Code Name [121] Location No. Name 0001–1000 Max. 20 characters ENTER ENTER [122] Verification Code Personal Identification Number (PIN) [122] Location No. 0001–1000 Max. 10 digits ENTER ENTER CAUTION There is a risk that fraudulent telephone calls will be made if a third party discovers a personal identification number (PIN) (verification code PIN or extension PIN) of the PBX.

  • Page 28: Main Processing (Mpr) Software Version Reference

    2.1.4 System Management Programming [190] Main Processing (MPR) Software Version Reference [190] Expansion Unit No. MPR/SPR Version 1: For MPR(Main Unit) Reference only ENTER 2: For SPR1(Expansion Unit-1) 3: For SPR2(Expansion Unit-2) 4: For SPR3(Expansion Unit-3) [191] IP Address Reference [191] Mode No.

  • Page 29: Timer Programming

    2.1.5 Timer Programming 2.1.5 Timer Programming [200] Hold Recall Time [200] Time 0–240 s ENTER ENTER (HOLD) [201] Transfer Recall Time [201] Time 1–240 s ENTER ENTER [203] Intercept Time [203] Time Mode Time No. Time 1 Day/2 Lunch 1–240 s ENTER ENTER 3 Break/4 Night...

  • Page 30: Door Unlock Time

    2.1.5 Timer Programming [207] Door Unlock Time [207] Time 2–7 s ENTER ENTER [208] Call Duration Count Starting Time for LCOT [208] Time 0–60 s ENTER ENTER [209] DISA Delayed Answer Time [209] Time 0–30 s ENTER ENTER [210] DISA Trunk-to-Trunk Call Prolong Time [210] Time 0–7 min...

  • Page 31: Trs/Barring/Ars Programming

    2.1.6 TRS/Barring/ARS Programming 2.1.6 TRS/Barring/ARS Programming [300] TRS/Barring Override by System Speed Dialling [300] SELECT (AUTO ANS/MESSAGE) ENTER ENTER Disable/Enable (HOLD) [301] TRS/Barring Denied Code [301] Level No. Location No. Denied Code 2–6 001–100 Max. 16 digits ENTER ENTER To the Next Location No. To the Desired Location No.

  • Page 32: Ars Leading Number

    2.1.6 TRS/Barring/ARS Programming [321] ARS Leading Number [321] Location No. Leading No. 0001–1000 Max. 16 digits ENTER ENTER [322] ARS Routing Plan Table Number [322] Location No. Plan Table No. 0001–1000 01–48 ENTER ENTER [325] ARS Exception Number [325] Location No. Exception No.

  • Page 33: Ars Routing Plan Table (1-16)

    2.1.6 TRS/Barring/ARS Programming [331–346] ARS Routing Plan Table (1–16) [331–346] Day No. Priority ARS Time No. 0 Sun/1 Mon/2 Tue/ 1 TimeA/2 TimeB/ 1–6 3 Wed/4 Thu/5 Fri/6 Sat 3 TimeC/4 TimeD ENTER Carrier Table No. 01–48/None ENTER [347] ARS Routing Plan Table (1–48) [347] Priority Plan Table No.

  • Page 34: Ars Carrier Access Code

    2.1.6 TRS/Barring/ARS Programming [353] ARS Carrier Access Code [353] Carrier Table No. Carrier Access Code Max. 32 digits 01–48 ENTER ENTER PT Programming Manual...

  • Page 35: Trunk Programming

    2.1.7 Trunk Programming 2.1.7 Trunk Programming [400] Trunk Connection [400] Slot No. Port No. SELECT (AUTO ANS/MESSAGE) ENTER No Connect/ ENTER (HOLD) Connect To the Next Port No. To the Desired Port No. NEXT CANCEL [401] Trunk Name [401] Name Trunk No.

  • Page 36: Lcot Dtmf Minimum Duration

    2.1.7 Trunk Programming [412] LCOT DTMF Minimum Duration [412] Slot No. Port No. SELECT 80/160 ms ENTER ENTER [413] LCOT CPC Signal Detection Time—Outgoing [413] Slot No. Port No. Mode No. 0: None/1: 6.5/ ENTER ENTER 2–113: (N–1)×8 ms [414] LCOT CPC Signal Detection Time—Incoming [414] Mode No.

  • Page 37: Lcot Disconnect Time

    2.1.7 Trunk Programming [418] LCOT Disconnect Time [418] Slot No. Port No. SELECT 0.5/1.5/2.0/ ENTER ENTER 4.0/12.0 s [450] DIL 1:1 Destination [450] Time Mode Slot No. Port No. Destination No. 1 Day/2 Lunch/ 1–5 digits ENTER 3 Break/4 Night ENTER [451] DID Number [451]...

  • Page 38: Extension-To-Trunk Call Duration

    2.1.7 Trunk Programming [472] Extension-to-Trunk Call Duration [472] Trunk Group No. Time 01–64 01–60 min ENTER ENTER [473] Trunk-to-Trunk Call Duration [473] Trunk Group No. Time 01–60 min 01–64 ENTER ENTER [475] DISA Silence Detection [475] Trunk Group No. SELECT 01–64 ENTER No Detect/...

  • Page 39: Cos Programming

    2.1.8 COS Programming 2.1.8 COS Programming [500] Trunk Group Number [500] Time Mode COS No. 1 Day/2 Lunch/ 01–64 ENTER 3 Break/4 Night Trunk Group No. SELECT (AUTO ANS/MESSAGE) 01–64 ENTER (HOLD) Disable/Enable To the Next To the Next Trunk Group COS No.

  • Page 40: Executive Busy Override

    2.1.8 COS Programming [505] Executive Busy Override [505] COS No. SELECT Disable/ 01–64 ENTER ENTER Enable [506] Executive Busy Override Deny [506] COS No. SELECT Disable/ 01–64 ENTER ENTER Enable [507] DND Override [507] COS No. SELECT Disable/ 01–64 ENTER ENTER Enable [508] Account Code Mode...

  • Page 41: Permission For Door Open Access

    2.1.8 COS Programming [512] Permission for Door Open Access [512] COS No. SELECT Disable/ 01–64 ENTER ENTER Enable [514] Time Service Manual Switching [514] COS No. SELECT Disable/ 01–64 ENTER ENTER Enable [515] Wireless XDP Parallel Mode for Paired Telephone [515] COS No.

  • Page 42: Extension Programming

    2.1.9 Extension Programming 2.1.9 Extension Programming [600] EXtra Device Port (XDP) Mode [600] Slot No. Port No. SELECT (AUTO ANS/MESSAGE) (HOLD) Off/On ENTER ENTER To the Next Port No. To the Desired Port No. NEXT CANCEL [601] Terminal Device Assignment [601] Slot No.

  • Page 43: Extension Intercept Destination

    2.1.9 Extension Programming [604] Extension Intercept Destination [604] Time Mode Destination No. Extn. No. 1 Day/2 Lunch/ 1–5 digits Max. 32 digits ENTER ENTER 3 Break/4 Night [605] Call Forwarding—No Answer Time [605] Extn. No. Time 1–5 digits 0–120 s ENTER ENTER [606] CLIP/COLP Number...

  • Page 44: Incoming Call Distribution Group Floating Extension Number

    2.1.9 Extension Programming [622] Incoming Call Distribution Group Floating Extension Number Incoming Call [622] Extn. No. Distribution 1–5 digits Group No. ENTER ENTER 001–128 [623] Incoming Call Distribution Group Name Incoming Call [623] Name Distribution Max. 20 characters Group No. ENTER ENTER 001–128...

  • Page 45: Destination When All Busy

    2.1.9 Extension Programming [627] Destination When All Busy Incoming Call [627] Time Mode Destination No. Distribution 1 Day/2 Lunch/ Max. 32 digits Group No. ENTER 3 Break/4 Night 001–128 ENTER [628] Queuing Call Capacity Incoming Call [628] Number in Queuing Distribution 0–100 Group No.

  • Page 46: Maximum Number Of Agents

    2.1.9 Extension Programming [632] Maximum Number of Agents Incoming Call [632] Number of Agents Distribution No Limitation/01–32 Group No. ENTER ENTER 001–128 [640] Extension User Groups of a Paging Group [640] Paging Group No. Extn. User Group No. SELECT 01–32 001–032 No/Yes ENTER...

  • Page 47: Um Group Floating Extension Number

    2.1.9 Extension Programming [660] UM Group Floating Extension Number [660] UM Float Extn. No. 1–5 digits ENTER ENTER [661] VM Group Floating Extension Number [661] VM (DPT) Group No. Extn. No. 1–5 digits ENTER ENTER [680] Idle Extension Hunting Type [680] Hunting Group No.

  • Page 48: Ps Termination

    2.1.9 Extension Programming Note For details about PS registration, refer to the Quick Installation Guide for the relevant Cell Station (CS). [691] PS Termination [691] PS No. 001–128 ENTER ENTER [692] Personal Identification Number (PIN) for PS Registration [692] PIN for PS Registration 4 digits ENTER ENTER...

  • Page 49: Resource/Interface Programming

    2.1.10 Resource/Interface Programming 2.1.10 Resource/Interface Programming [700] External Pager Floating Extension Number [700] Pager No. Extn. No. 1–6 1–5 digits (HOLD) ENTER ENTER To the Next Pager No. To the Desired Pager No. NEXT CANCEL [711] Music on Hold [711] Music Source No.

  • Page 50: Outgoing Message (Ogm) Floating Extension Number

    2.1.10 Resource/Interface Programming [730] Outgoing Message (OGM) Floating Extension Number [730] Message No. Extn. No. 01–64 1–5 digits ENTER ENTER [731] Outgoing Message (OGM) Name [731] Message No. Name Max. 20 characters 01–64 ENTER ENTER [732] DISA Security Mode [732] SELECT None/ Trunk/All...

  • Page 51: Smdr & Maintenance Programming

    2.1.11 SMDR & Maintenance Programming 2.1.11 SMDR & Maintenance Programming [801] External Modem Control [801] Command No. Yes/No 1–5 Press Soft Key ENTER [802] SMDR Page Length [802] Page length 4–99 lines ENTER ENTER [803] SMDR Skip Perforation [803] Skip Perforation 0–95 lines ENTER ENTER...

  • Page 52: Modem Floating Extension Number

    2.1.11 SMDR & Maintenance Programming [811] Modem Floating Extension Number [811] Extn. No. 1–5 digits ENTER ENTER [812] ISDN Remote Floating Extension Number [812] Extn. No. 1–5 digits ENTER ENTER PT Programming Manual...

  • Page 53: Card Programming

    2.1.12 Card Programming 2.1.12 Card Programming [900] Slot Card Type Reference [900] Slot No. Card Name Reference only (HOLD) ENTER [901] Slot Card Deletion [901] Slot No. Delete Confirming the ENTER ENTER deleting operation. To the Next Slot No. To the Desired Slot No. NEXT CANCEL [902] Slot Card Reset...
  • Page 54 2.1.12 Card Programming PT Programming Manual...

  • Page 55: Feature Programming References

    Feature Programming References PT Programming Manual...
  • Page 56 Feature Programming References Absent Message • [008] Absent Message Feature Guide References 2.20.2 Absent Message Account Code Entry • [508] Account Code Mode Feature Guide References 2.5.4.3 Account Code Entry Automatic Route Selection (ARS) • [320] ARS Mode • [321] ARS Leading Number •...
  • Page 57 Feature Programming References Feature Guide References 2.13.1 Call Hold Call Pickup • [650] Extension User Groups of a Pickup Group Feature Guide References 2.4.3 Call Pickup Call Transfer • [201] Transfer Recall Time • [503] Call Transfer to Trunk • [712] Music for Transfer Feature Guide References 2.12.1 Call Transfer...
  • Page 58 Feature Programming References Feature Guide References 4.2.4.2 Calling/Connected Line Identification Presentation (CLIP/COLP) and Calling/Connected Name Identification Presentation (CNIP/CONP)—by QSIG Class of Service (COS) • 2.1.8 COS Programming • [602] Class of Service Feature Guide References 3.2.1.11 Class of Service (COS) Dial Type Selection •...
  • Page 59 Feature Programming References Display Information • [130] Decimal Point Position for Currency • [131] Currency Feature Guide References 2.21.4 Display Information Do Not Disturb (DND) • [507] DND Override Feature Guide References 2.3.3 Do Not Disturb (DND) Door Open • [207] Door Unlock Time •...
  • Page 60 Feature Programming References 2.24.1 Extension Personal Identification Number (PIN) Extension Port Configuration • [007] DSS Console Paired Telephone • [600] EXtra Device Port (XDP) Mode Feature Guide References 5.2.6 Extension Port Configuration External Feature Access (EFA) • [417] LCOT Flash/Recall Time Feature Guide References 2.11.7 External Feature Access (EFA) Flash/Recall/Terminate...
  • Page 61 Feature Programming References Feature Guide References 2.5.4.8 Host PBX Access Code (Access Code to the Telephone Company from a Host PBX) Hot Line • [204] Hot Line Waiting Time Feature Guide References 2.6.6 Hot Line Idle Extension Hunting • [680] Idle Extension Hunting Type •...
  • Page 62 Feature Programming References Intercom Call • [003] Extension Number • [004] Extension Name Feature Guide References 2.5.3 Intercom Call Internal Call Features • [720] Doorphone Call Destination Feature Guide References 2.1.2 Internal Call Features Last Number Redial • [205] Automatic Redial Repeat Times •...
  • Page 63 Feature Programming References 5.1.5 Operator Features Outgoing Message (OGM) • [631] Sequences in Queuing Time Table • [730] Outgoing Message (OGM) Floating Extension Number Feature Guide References 2.30.2 Outgoing Message (OGM) Outside Destinations in Incoming Call Distribution Group • [620] Incoming Call Distribution Group Member •...
  • Page 64 Feature Programming References • [691] PS Termination • [692] Personal Identification Number (PIN) for PS Registration Feature Guide References 5.2.4.1 Portable Station (PS) Connection PS Directory • [001] System Speed Dialling Number • [002] System Speed Dialling Name • [004] Extension Name Feature Guide References 5.2.4.3 PS Directory PS Ring Group...
  • Page 65 Feature Programming References Software Upgrading • [190] Main Processing (MPR) Software Version Reference Feature Guide References 5.5.9 Software Upgrading Special Carrier Access Code • [303] Special Carrier Access Code Feature Guide References 2.5.4.9 Special Carrier Access Code Speed Dialling—Personal/System • [001] System Speed Dialling Number •...
  • Page 66 Feature Programming References 5.1.4 Time Service Toll Restriction (TRS)/Call Barring (Barring) • [300] TRS/Barring Override by System Speed Dialling • [301] TRS/Barring Denied Code • [302] TRS/Barring Exception Code • [501] TRS/Barring Level • [509] TRS/Barring Level for System Speed Dialling •...
  • Page 67 Feature Programming References Virtual PS • [690] PS Registration Feature Guide References 5.2.4.6 Virtual PS Voice Mail (VM) Group • [601] Terminal Device Assignment • [660] UM Group Floating Extension Number • [661] VM Group Floating Extension Number Feature Guide References 2.28.1 Voice Mail (VM) Group Voice Mail DPT (Digital) Integration •...
  • Page 68 Copyright: This material is copyrighted by Panasonic System Networks Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic System Networks Co., Ltd. Panasonic System Networks Co., Ltd. 2014...

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