Contents 1 Working on your computer....................6 ................................6 Safety instructions ..........................6 Before working inside your computer ..............................7 Turning off your computer ............................7 After working inside your computer 2 Removing and installing components................8 ................................8 Recommended tools ........................8 Subscriber Identification Module (SIM) card ....................8 Installing the Subscriber Identification Module (SIM) card...
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................................18 Memory module ........................... 18 Removing the memory module ............................19 Installing the memory module ...................................19 Heat sink ..........................19 Removing the heat sink assembly ..........................20 Installing the heat sink assembly ...............................21 Power connector port .......................... 21 Removing the power connector port ..........................
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Camera specifications ............................57 Communication specifications ............................58 Port and connector specifications ............................... 58 Display specifications ..............................59 Keyboard specifications ..............................59 Touchpad specifications ...............................59 Battery specifications ..............................60 AC Adapter specifications ..............................60 Physical specifications .............................61 Environmental specifications 6 Contacting Dell......................62...
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
After you complete any replacement procedure, ensure you connect any external devices, cards, and cables before turning on your computer. CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers.
Removing and installing components This section provides detailed information on how to remove or install the components from your computer. Recommended tools The procedures in this document require the following tools: • Small flat blade screwdriver • Phillips # 1 screwdriver •...
Pull the SIM card tray to remove it. Remove the SIM card from the SIM card tray. Push the SIM card tray into the slot until it clicks into place. SD card Removing the Secure Digital (SD) Card Follow the procedure in Before working inside your computer Press in on the SD card to release it from the computer.
Installing the base cover Align the tabs on the base cover with the slots on the computer. Press the edges of the cover until it clicks into place. Tighten the screws to secure the base cover to the computer. Follow the procedure in After working inside your computer.
Installing the battery Align the tabs on the battery with the slots on the palmrest. NOTE: Ensure that the battery cable is routed through the routing clips on the battery. Tighten the screws to secure the battery to the computer. NOTE: The number of screws will vary depending on the type of battery.
Installing the Solid State Drive (SSD) Insert the SSD into the connector on the system board. Tighten the screw to secure the SSD to the computer. Install the: battery base cover Follow the procedure in After working inside your computer. PCIe Solid State Drive (SSD) Removing the optional PCIe SSD Follow the procedure in...
Installing the optional PCIe SSD Insert the SSD into the connector on the system board. Place the SSD bracket over the SSD and tighten the screws to secure it to the computer. Install the: battery base cover Follow the procedure in After working inside your computer.
Installing the smart card cage Slide the tabs on the smart card cage under the tabs on the computer. Tighten the screws to secure the smart card cage to the computer. Connect the smart card cable to the USH board. Install the: battery base cover...
Installing the speakers Place the speakers into the slots on the computer. Tighten the screws to secure the speaker to the computer. Route the speaker cable through the retention clips on the touchpad buttons and the computer. Connect the speaker cable to the connector on the system board. Install the: battery base cover...
Installing the coin cell battery Affix the coin cell battery to the system board. Connect the coin cell battery cable to the connector on the system board. Install the: battery base cover Follow the procedure in After working inside your computer.
Installing the WLAN card Insert the WLAN card into the connector on the system board. Connect the WLAN cables to the connectors on the WLAN card. Place the metal bracket and tighten the screw to secure it to the computer. Install the: battery base cover...
Installing the WWAN card Insert the WWAN card into the connector on the computer. Connect the WWAN cables to the connectors on the WWAN card. Place the metal bracket and tighten the screw to secure it to the computer. Install the: battery base cover Follow the procedure in...
Installing the memory module Insert the memory module into the memory module socket until the clips secure the memory module. Install the: battery base cover Follow the procedures in After working inside your computer. Heat sink Removing the heat sink assembly Follow the procedure in Before working inside your computer.
To remove the heat sink: a. Remove the screws that secure the heat sink assembly to the system board [1, 2, 3, 4]. NOTE: Remove the screws that secure the heat sink to the system board in the order of the callouts shown [1, 2, 3, 4].
NOTE: Tighten the screws on the system board in the order of the callout numbers [1, 2, 3, 4]. Connect the fan cable to the connector on the system board. Install the: battery base cover Follow the procedure in After working inside your computer.
Follow the procedure in After working inside your computer. Docking board Removing the dock frame Follow the procedure in Before working inside your computer. Remove the: base cover battery Remove the screws that secure the dock frame to the computer [1]. Lift the dock frame from the computer [2].
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WWAN card heat sink assembly coin cell battery To remove the display assembly cable: a. Unroute the WWAN and WLAN cables [1]. b. Remove the screw that secures the display assembly cable bracket to the system board [2]. c. Lift the display assembly cable bracket from the computer [3]. d.
Installing the system board Align the system board with the screw holders on the computer. Place the metal bracket over the memory module connectors and tighten the screws to secure it to the computer. Tighten the screws to secure the system board to the computer. Connect the speaker, power connector, LED, touchpad, and system board cables to the connectors on the system board: Connect the display assembly cable to the connector on the system board.
dock frame power connector port system board Peel the touchpad cable from the keyboard assembly [1]. Disconnect the keyboard cables from the connectors on the touchpad board [2, 3]. Remove the screws that secure the keyboard assembly to the computer [1]. Lift the keyboard assembly from the computer [2].
Installing the keyboard to the keyboard tray Route the keyboard cables through the slot on the keyboard tray. Align the keyboard with the screw holders on the keyboard tray. Tighten the screws to secure the keyboard to the keyboard tray. Install the keyboard assembly.
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WWAN card To remove the display hinge brackets: a. Remove the screw that secures the display hinge bracket to the computer [1]. b. Remove the display hinge bracket from the computer [2]. To disconnect the display assembly cable: a. Unroute the WLAN and WWAN cables from the routing channel on the system board [1]. b.
To remove the display assembly: a. Remove the screws that secure the display assembly to the computer [1]. b. Open the display assembly [2] and lift the display assembly to remove it from the computer [3]. Installing the display assembly Insert the display hinges into the slots on the computer.
Display bezel Removing the display bezel NOTE: The display bezel is available only for non touch systems. Follow the procedure in Before working inside your computer. Remove the: base cover battery display assembly Using a plastic scribe, release the tabs on the edges to release the display bezel from the display assembly [1, 2]. Remove the display bezel from the display assembly.
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display bezel NOTE: This is applicable only for non touch systems. To remove the display panel for non touch systems: a. Remove the screws that secure the display panel to the display assembly [1]. b. Lift the display panel and turn the display panel over to access the eDP cable [2]. c.
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d. Peel the adhesive to access the eDP cable [1]. e. Disconnect the eDP cable from the connector on the back of the display panel [2, 3]. f. Lift the display assembly from the display pane [4].
Installing the display panel To install the display panel for non touch systems: a. Connect the eDP cable to the connector on the back of the display panel and fix the adhesive tape. b. Align the display panel with the tabs on the display assembly. c.
Figure 1. Removing hinges for a non touch system Figure 2. Removing hinges for a touch system Installing the display hinge Align the display hinges with the screw holders on the display assembly. Tighten the screws to secure the display hinge to the display assembly. Install the:...
display bezel NOTE: This is applicable only for non touch systems. display panel NOTE: This is applicable only for touch systems. display assembly battery base cover Follow the procedure in After working inside your system. eDP cable Removing the eDP cable Follow the procedure in Before working inside your computer.
Figure 4. Removing the eDP cable for touch systems Installing the eDP cable Route the display cable through the routing clips on the display assembly. Affix the camera cable adhesive and connect the camera cable. Connect the eDP cable to the connector on the display assembly. Install the: display panel display bezel...
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display panel Peel the adhesive that secures the camera to the display assembly [1]. Disconnect the camera cable from the connector on the display assembly [2]. Lift the camera away from the display assembly [3]. Figure 5. Removing the camera from a non touch system Figure 6.
Installing the camera Place the camera on the display assembly. Connect the camera cable to the connector on the display assembly Affix the adhesive to secure the camera to the display assembly. Install the: display panel display bezel NOTE: This is applicable only for non touch systems. display assembly battery base cover...
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Install the following components on the new palmrest. keyboard assembly system board coin cell battery WLAN card WWAN card smart card cage memory module heat sink assembly power connector port dock frame display assembly smart card cage speakers battery base cover Follow the procedure in After working inside your system.
Boot Sequence allows you to bypass the System Setup‐defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: •...
System setup options NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not appear. General screen options This section lists the primary hardware features of your computer. Option Description System Information This section lists the primary hardware features of your computer. •...
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Option Description • Serial Port Allows you to configure the integrated serial port. The options are: • Disabled • COM1: This option is enabled by default. • COM2 • COM3 • COM4 SATA Operation Allows you to configure the internal SATA hard-drive controller. The options are: •...
Option Description Keyboard This field lets you choose the operating mode of the keyboard illumination feature. The keyboard brightness Illumination level can be set from 0% to 100%. The options are: • Disabled • • Bright (enabled by default) Keyboard Backlight The Keyboard Backlight with AC option does not affect the main keyboard illumination feature.
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Option Description Default setting: Not set Internal HDD-2 Allows you to set, change, or delete the administrator password. Password NOTE: Successful password changes take effect immediately. Default setting: Not set Strong Password Allows you to enforce the option to always set strong passwords. Default Setting: Enable Strong Password is not selected.
Option Description CPU XD Support Allows you to enable the Execute Disable mode of the processor. Enable CPU XD Support (default) OROM Keyboard Allows you to set an option to enter the Option ROM Configuration screens using hotkeys during boot. The Access options are: •...
Option Description Expert Key Allows you to manipulate the security key databases only if the system is in Custom Mode. The Enable Management Custom Mode option is disabled by default. The options are: • • • • If you enable the Custom Mode, the relevant options for PK, KEK, db, and dbx appear. The options are: •...
Performance screen options Option Description Multi Core Support This field specifies whether the process has one or all cores enabled. The performance of some applications improves with the additional cores. This option is enabled by default. Allows you to enable or disable multi- core support for the processor.
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Option Description Default setting: Disabled USB Wake Support Allows you to enable USB devices to wake the system from Standby. NOTE: This feature is only functional when the AC power adapter is connected. If the AC power adapter is removed during Standby, the system setup removes power from all the USB ports to conserve battery power.
Configuration • Standard — Fully charges your battery at a standard rate. • ExpressCharge — The battery charges over a shorter period of time using Dell’s fast charging technology. This option is enabled by default. • Primarily AC use •...
Option Description Default Setting: Enable MEBx Hotkey Fastboot Allows you to speed up the boot process by bypassing some of the compatibility steps. The options are: • Minimal • Thorough (default) • Auto Extended BIOS Allows you to create an additional preboot delay. The options are: POST Time •...
Restart the computer. Go to Dell.com/support. Enter the Service Tag or Express Service Code and click Submit. NOTE: To locate the Service Tag, click Where is my Service Tag? NOTE: If you cannot find your Service Tag, click Detect My Product.
Click Get drivers and click View All Drivers. The Drivers and Downloads page opens. On the Drivers and Downloads screen, under the Operating System drop-down list, select BIOS. Identify the latest BIOS file and click Download File. You can also analyze which drivers need an update. To do this for your product, click Analyze System for Updates and follow the instructions on the screen.
Deleting or changing an existing system and/or setup password Ensure that the Password Status is Unlocked (in the System Setup) before attempting to delete or change the existing System and/or Setup password. You cannot delete or change an existing System or Setup password, if the Password Status is Locked. To enter the System Setup, press F2 immediately after a power-on or reboot.
Diagnostics If you experience a problem with your computer, run the ePSA diagnostics before contacting Dell for technical assistance. The purpose of running diagnostics is to test your computer's hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
The Battery LED will pause for 3 seconds before the next cycle repeat itself again. Battery status lights If the computer is connected to an electrical outlet, the battery light operates as follows: Alternately blinking An unauthenticated or unsupported non-Dell AC adapter is attached to your laptop. amber light and white light Alternately blinking Temporary battery failure with AC adapter present.
Technical specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer in: • Windows 10, click or tap Start → Settings → System → About. • Windows 8.1 and Windows 8, click or tap Start →...
Features Specification • Bluetooth 4.1 LE Port and connector specifications Feature Specification Audio One microphone/stereo headphone/speakers connector Video • One HDMI • One mDP Network adapter One RJ-45 connector Three USB 3.0, one PowerShare Memory card reader Up to SD4.0 Micro Subscriber Identity Module (uSIM) card...
Feature Specification Weight 300.00 g (0.66 lb) Voltage 7.40 VDC Life span 300 discharge per charge cycles Temperature range Operating • Charge: 0°C to 50°C (32°F to 158°F) • Discharge: 0°C to 70°C (32°F to 122°F) • Operating: 0°C to 35°C (32°F to 95°F) Non-operating - 20°C to 65°C (- 4°F to 149°F) Coin cell battery...
Feature Specification Back height (touch) 20.95 mm (0.82 inch) Width 310.5 mm (12.22 inches) Depth 215.15 mm (8.47 inches) Weight (non-touch 1.24 kg (2.74 lb) with 3–cell battery) Weight (touch with 1.466 kg (3.22 lb) 3–cell battery) Environmental specifications Temperature Specifications Operating 0°C to 60°C (32°F to 140°F)
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Go to Dell.com/support.
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