SMART E70 Setup And Maintenance Manual
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SMART E70 Setup And Maintenance Manual

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SMART Board® E70
SETUP AND MAINTENANCE GUIDE
FOR MODEL SPNL-4070

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  • Page 1 SMART Board® E70 SETUP AND MAINTENANCE GUIDE FOR MODEL SPNL-4070...
  • Page 2 © 2013–2016 SMART Technologies ULC. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language in any form by any means without the prior written consent of SMART Technologies ULC. Information in this manual is subject to change without notice and does not represent a commitment on the part of SMART.

  • Page 3: Important Information

    Do not open or disassemble the SMART product. You risk electrical shock from the high voltage inside the casing. Opening the casing also voids the warranty. Do not stand (or allow children to stand) on a chair to touch the surface of the SMART product. Rather, mount the product at the appropriate height.
  • Page 4 IMPORTANT INFORMATION Disconnect all the interactive flat panel's power cables from the wall outlet and seek assistance from qualified service personnel if any of the following occurs: The power cable or plug is damaged Liquid is spilled into the interactive flat panel Objects fall into the interactive flat panel The interactive flat panel is dropped Structural damage, such as cracking, occurs...

  • Page 5: Table Of Contents

    Resolving common touch control and resolution issues with Windows and Mac operating systems Resolving image issues Appendix A: Configuring and calibrating your SMART Board E70 interactive flat panel with Windows Configuring your touch and display settings for the SMART Board E70 Appendix B: Calibrating your interactive flat panel with Mac OS X Calibrating your SMART Board E70...

  • Page 7: Chapter 1: About Your Interactive Flat Panel

    Included accessories Pen and pen tray Remote control Included cables This chapter describes the features of your SMART Board® E70 interactive flat panel and provides information about product parts and accessories. Feature highlights Designed specifically for classrooms, the SMART Board E70 interactive flat panel combines a premium touch experience with the power of SMART Notebook®...

  • Page 8: Included Accessories

    CHAPTER 1 ABOUT YOUR INTERACTIVE FLAT PANEL Included accessories The following accessories are included with your interactive flat panel: Pen and pen tray Two pens are included with your interactive flat panel. Remote control The remote control enables you to access the on-screen menus and to change the display and input settings.

  • Page 9: Chapter 2: Mounting Your Interactive Flat Panel

    The weight of the interactive flat panel is 169.8 lb. (77 kg), refer to your local building code to ensure the wall and the mount being used can support this installation. Use appropriating hardware in accordance to building code and always use 3 or more people to lift and install E70 interactive flat panel.

  • Page 10: Choosing A Mounting Location

    IR lighting can cause issues with the performance of the cameras and can lead to unintentional or missed touches. For mobile or adjustable installation options, contact your authorized SMART reseller (smarttech.com/where). Choosing a mounting height Consider the general height of the user community when you choose the height for the interactive flat panel.

  • Page 11: Connecting Your Interactive Flat Panel

    CHAPTER 2 MOUNTING YOUR INTERACTIVE FLAT PANEL IMPORTANT Do not connect the power cable to a power outlet until you have connected all cables to the interactive flat panel. Connecting your interactive flat panel The connector panel is at the bottom of the interactive flat panel. NOTE The power, PC-RGB (VGA) and USB cable are included with your interactive flat panel.

  • Page 12: Configuring Your Computer's Screen Resolution

    When you connect a computer to the interactive flat panel, you may have to adjust the computer’s screen resolution to achieve the best image quality and touch performance. Recommended computer screen resolution NOTE SMART recommends using 1920 × 1080 or 1280 × 720 screen resolutions for best image quality and touch performance. smarttech.com/kb/170534...

  • Page 13: Windows 7 And Windows 8 Operating Systems

    4. Click OK. The computer applies the new screen resolution. See Configuring and calibrating your SMART Board E70 interactive flat panel with Windows for setup and extended display settings. smarttech.com/kb/170534...

  • Page 14: Mac Os X Operating System Software

    3. Select a screen resolution from the list. Refer to Recommended computer screen resolution on page 6 for more information. The computer applies the new screen resolution. See Calibrating your SMART Board E70 interactive flat panel with Mac OS X for setup and extended display settings.

  • Page 15: Chapter 3: Using Your Interactive Flat Panel

    Chapter 3 Using your interactive flat panel Using the remote control Using the control panel On-screen display menu Picture settings Audio settings Setup settings Time settings Multi Media mode Compatible file formats Video Audio Images Cleaning the interactive flat panel Preventing condensation This chapter describes the basic operation and setup of your interactive flat panel.
  • Page 16 CHAPTER 3 USING YOUR INTERACTIVE FLAT PANEL Button Details Selects the VGA input HDMI Select the HDMI input [Number buttons] Press buttons on the number pad to change channels VOL +/- Increase or decrease the audio output level Select a menu option in the on-screen display menu [Up and down buttons] MENU Display the on-screen display menu...
  • Page 17 CHAPTER 3 USING YOUR INTERACTIVE FLAT PANEL Button Details [Left and right buttons] Select an option in the on-screen display menu Use the right button to increase a value Use the left button to decrease a value INFO Display the current video source STILL Turn still picture mode on or off Automatically adjusts the VGA video input...

  • Page 18: Using The Control Panel

    CHAPTER 3 USING YOUR INTERACTIVE FLAT PANEL Using the control panel Use the control panel on your interactive flat panel to access the on-screen display menu and adjust settings. Button Details Power Turn the interactive flat panel on or turn off Move the highlighted area up to select items in the on- screen display menu DOWN...

  • Page 19: On-Screen Display Menu

    CHAPTER 3 USING YOUR INTERACTIVE FLAT PANEL On-screen display menu You can access the on-screen display (OSD) menu by pressing MENU on the side panel of your interactive flat panel or on the remote control. To exit the OSD menu, press MENU on the interactive flat panel's side panel, or press EXIT on the remote control.

  • Page 20: Multi Media Mode

    Reset [N/A] Resets all Setup options Software [N/A] NOTE Update Software updates should be performed only by a system administrator. Please contact your authorized SMART reseller if you require further assistance. Time settings Option Value Function Automatic Time mode Sets the time mode...

  • Page 21: Compatible File Formats

    CHAPTER 3 USING YOUR INTERACTIVE FLAT PANEL Compatible file formats The interactive flat panel can play the following file types. Video Category Code MPEG1 MPEG1 MPEG2 MPEG2 MPEG4 MPEG-4 Visual DivX5 DivX4 DivX3 XviD MS-MEG4 V3 WMV3 MJPEG M-JPEG Audio AC-3 Images JPEG...

  • Page 22: Cleaning The Interactive Flat Panel

    CHAPTER 3 USING YOUR INTERACTIVE FLAT PANEL Connect a USB drive to the USB A receptacle on the bottom connector panel. See Connecting your interactive flat panel on page 5. Using the remote control, select a file. Press the Play button on the remote control to play or view the file. Cleaning the interactive flat panel Follow these instructions to clean the interactive flat panel without damaging its anti-glare coating or other product components.
  • Page 23 CHAPTER 3 USING YOUR INTERACTIVE FLAT PANEL To evaporate condensation from the interactive flat panel Remove the humidity source from the interactive flat panel, if possible. Turn off the interactive flat panel. Remove any moisture from the interactive flat panel with a smooth, dry cloth. Leave the interactive flat panel turned off for 48 hours.

  • Page 25: Chapter 4: Troubleshooting Your Interactive Flat Panel

    If issues persist, or aren’t covered in this chapter, contact SMART Support (smarttech.com/support) or your authorized SMART reseller (smarttech.com/where). Locating the serial number If you contact SMART Support, you might be asked to provide the interactive flat panel’s serial number. The serial number is located under the front right bezel. smarttech.com/kb/170534...

  • Page 26: Resolving Common Touch Control And Resolution Issues With Windows And Mac Operating Systems

    NOTE The recommended resolutions for the SMART E70 interactive flat the remote control. This adjusts panel are: the image to match the settings the display adapter is sending. 1920 × 1080 and In most cases this will help or 1280 ×...
  • Page 27 CHAPTER 4 TROUBLESHOOTING YOUR INTERACTIVE FLAT PANEL Problem Cause Solution Touch isn't working as The USB cable between the Check all cable connections. expected. computer and the interactive flat panel could be loose. The interactive flat panel may Turn the interactive flat panel need to be turned off and then off and then turn it on.

  • Page 28: Resolving Image Issues

    CHAPTER 4 TROUBLESHOOTING YOUR INTERACTIVE FLAT PANEL Resolving image issues Problem Causes Solution When the video source is The cable between the HDMI Check all cable connections. HDMI, the image and audio are source and the interactive flat low quality. panel could be loose.

  • Page 29: Appendix A: Configuring And Calibrating Your Smart Board E70 Interactive Flat Panel With Windows

    SMART Board E70 interactive flat panel with Windows If your SMART Board E70 interactive flat panel has an inaccurate touch or the touch is not working, you may need to configure or calibrate it. Follow the instructions below to configure and calibrate your SMART Board E70 interactive flat panel.
  • Page 30 Panel menu, select Pixel Format and change it to RGB 4:4:4 timing. Panel settings Ensure that you set the SMART Board E70’s Screen Mode to either 16:9 or Full and that you select the correct input source. Ensure that you set Screen Mode to 16:9 or Full, and that you select the correct input source.
  • Page 31 Select 16:9 if not already selected. Setting up multiple displays When you use your SMART Board E70 in a multiple display environment (that is, your computer has an additional monitor or a built-in display), you must ensure that your display settings are configured properly for your operating system.
  • Page 32 APPENDIX A CONFIGURING AND CALIBRATING YOUR SMART BOARD E70 INTERACTIVE FLAT PANEL WITH WINDOWS Click Setup Windows displays the following page; select Touch input. Windows displays the following page on your first display: If necessary, press Enter until the page is displayed on your touch screen.
  • Page 33 Calibration ensures that your E70 recognizes the position of your pen. In Windows 7, when you calibrate for the first time, the screen uses 16 different reference points. This initial calibration applies to all users of the E70. If you calibrate again, only 4 points are used, and apply only to your user account.
  • Page 34 CONFIGURING AND CALIBRATING YOUR SMART BOARD E70 INTERACTIVE FLAT PANEL WITH WINDOWS NOTE If you have multiple monitors ensure that you have identified the SMART E70 interactive flat panel as your touch screen with Windows 7 and Windows 8 operation systems, see previous step "Setting up multiple displays"...
  • Page 35 APPENDIX A CONFIGURING AND CALIBRATING YOUR SMART BOARD E70 INTERACTIVE FLAT PANEL WITH WINDOWS When finished, click OK on the Tablet and PC settings page to commit your changes. NOTE If you make a mistake like tapping somewhere else other than the cross hair you will have to repeat the procedure.

  • Page 37: Appendix B: Calibrating Your Interactive Flat Panel With Mac Os

    To calibrate your SMART Board E70 Select the Orientation from system tray or SMART Settings The following screen is displayed on your first monitor. If you have multiple monitors, press Esc on your keyboard until the page is visible on your E70 touch interface. smarttech.com/kb/170534...
  • Page 38 If there are multiple monitors, the orient screen will automatically move to the next monitor. If this other monitor is NOT an E70 touch screen press ESC or click Cancel with the mouse. If you accidentally touch the board while the screen is on this monitor, then you will have to repeat the above procedure.

  • Page 39: Appendix C: Hardware Environmental Compliance

    Appendix C Hardware environmental compliance SMART Technologies supports global efforts to ensure that electronic equipment is manufactured, sold and disposed of in a safe and environmentally friendly manner. Waste Electrical and Electronic Equipment and Battery regulations (WEEE and Battery Directives) Electrical and electronic equipment and batteries contain substances that can be harmful to the environment and to human health.

  • Page 41: Index

    Index accessories pen 2 included 2 Picture settings 13 Audio settings 13 projector installing 3 batteries 33 Recommended computer screen resolution 6 remote control 2 file formats compatible 15 serial number locating 19 Setup settings 14 Included cables 2 installation choosing a location 4 Time settings 14 tray 2...
  • Page 42 SMART TECHNOLOGIES smarttech.com/support smarttech.com/contactsupport smarttech.com/kb/170534...

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