Chapter 1: Introduction
Purpose
The document describes how to install, maintain, and troubleshoot Dell PowerEdge™ R720 and
R620.
Note:
Dell PowerEdge™ R720 and R620 are compatible with Avaya Call Management
Note:
System (CMS) R17 for new installations and CMS R18 for upgrades.
Intended audience
This document is intended for implementation engineers, support personnel, and system
administrators who will install and maintain call center applications, such as CMS.
Document changes since last issue
The following change has been made to this document since the last issue:
Identified that the Dell R720 and R620 are supported for upgrades to CMS R18.
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Related resources
Documentation
See the following documents.
Avaya CMS Dell R720 and R620 Computer Hardware Installation
7
October 2015