Useful Information; Troubleshooting - Panasonic KX-TS710EX Operating Instructions Manual

TS710EX(e).book Page 9 Wednesday, May 21, 2008 10:37 AM

Troubleshooting

Problem
There is no sound from the
speaker/receiver.

Useful Information

Cause/solution
L The application software you want to use with
the unit was started before installing the unit.
Please restart the application software.
L The USB cable is not connected properly to the
unit and your computer. Connect it.
L Make sure that your computer audio device's
playback volume is set to the maximum and that
mute mode is not selected.
L The unit may not be selected as the audio
device of your computer. Please confirm the
setting of your computer as follows.
Example: Windows XP
1
Click "start", then click "Control Panel".
2
Click "Sounds, Speech, and Audio Devices".
i Click "Sounds and Audio Devices". i
Click "Audio" tab.
3
Make sure that the default device of "Sound
playback" is "Panasonic KX-TS710".
L The unit may not work properly depending on
the power supply of your computer's USB port. If
this is the case and your computer has multiple
USB ports, we recommend that you try other
USB ports.
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