Universal Serial Bus (Usb) Specific Problems - Dell C7017T User Manual

Universal Serial Bus (USB) Specific Problems

Common Symptoms What You
USB interface is not
working
High Speed USB 3.0
interface is slow.
64 Troubleshooting
Experience
USB peripherals are
not working
High Speed USB 3.0
peripherals working
slowly or not working
at all
Possible Solutions
• Check that your monitor is
turned ON.
• Reconnect the upstream cable
to your computer.
• Reconnect the USB peripherals
(downstream connector).
• Switch off and then turn on the
monitor again.
• Re-start the computer.
• Some USB devices like external
portable HDD require higher
electric current; connect the
device directly to the computer
system.
• Check that your computer is
USB 3.0-capable.
• Some computers have both
USB 3.0 and USB 2.0 and
USB 1.1 ports. Ensure that the
correct USB port is used.
• Reconnect the upstream cable
to your computer.
• Reconnect the USB peripherals
(downstream connector).
• Re-start the computer.