If Ice Maker Does Not Operate - Samsung RF4287HARS Service Manual

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AW3 SM-EN 2011.3.31 2:56 PM 페이지83 in
TROUBLESHOOTING

4-2-5. If Ice Maker does not operate

1. Water is automatically supplied to the Ice Maker depending on temperature & time condition and Ice Maker
Dispenses cubed or crushed ice.
2. Power is applied to the one end of wires. Be careful when disassembling and shall refer to its exploded
diagram in any case.
3. Ice Maker operation shall be checked after pressing the Ice Maker testing switch.
(Fridge Ice Maker) It is not possible to check when the power is disengaged.
4. We recommend that TWO PEOPLE check the PCB and Ice Maker because they are located at front and rear
side each.
5. Be careful! The Ice Maker Heater can cause personal injury like burn.
Displays ERROR Code
MICOM(IC02) Operation Status
#37
(Test Switch)
MICOM(IC01) Operation Status
Ready Rotation
#39
0V
(Blade Ice Scoop)
#38
0V
(Guide Ice Full)
☞ Checking Method of ICE Maker Voltage
With typical PCB Ground REG1 Heater Sink and
1) Test Switch operation (press selected) : CN90-"2"(Black) shall be DC 0V.
Test Switch ready ; CN90-"2"(Black) shall be less than DC 5V.
1)Test Switch operating
1)Test Switch ready
☞ Checking Method of ICE Maker Voltage
With typical PCB Ground REG1 Heater Sink and
2) IC02 MICOM #39 voltage ; Ready(0V) → Rotate (4.9V) → Before
complete(4.9V) → Return(0V)
* MICOM #39 voltage is same as Connector CN90-"7"(Purple)
3) IC02 MICOM #38 voltage ; Ready(0V) → Rotate (0V) → Before
complete(4.9V) → Return(0V)
* MICOM #38 voltage is same as Connector CN90-"6"(Blue)
rotate when pressing the Ice Maker
Operation
Ready
testing switch(over 1.5 sec)?
5V
0V
Before
Complete Returning
Is the input voltage of IC01
MICOM #38,#39 normal?
4.9V
4.9V
0V
0V
4.9V
0V
Is the water supplied in 6
minutes (After sensing ice bucket
Is the Ice Maker Sensor unit normal?
No trouble with PCB and temperature sensor,
Check the bad wiring connections.
Typical PCB Ground
REG1 Heater Sink
Start
Does Ice Maker
No
Yes
1) Replace the Ice Maker Kit
2) Check/Replace the Main PCB
input signal
(Micom IC01 Pin #37 - "0V")
No
1) Check the wiring connections.
Yes
2) Replace Ice Maker Kit
3) Replace MAIN PCB
No
fully)?
1) Replace the Water Valve
Yes
* Refer to the operation
condition of Water Valve
2) Replace the Main PCB
No
Yes
1) Repair the Ice Maker Sensor
* Refer to the solution "If Ice
Maker Sensor has trouble"
☞ Check the ICE Maker Heater & Motor Resistance
1) Measuring the Ice Maker Heater
resistance values
CN70-"3"(Black) ↔ "13"(Black)
Resistance value : 91(365)Ohm± 30%
83
Operating Condition when motor rotates
Operating Status of Micom(IC01)
Ready
Operation
Heater Load(#85)
0V
5V
Motor CCW Load(#101)
0V
5V
Motor CW Load(#102)
0V
5V
Heater operates differently according to the
conditions. Test Mode operation will be 30 sec.
2) Measuring the Ice Maker Motor
resistance values
CW :CN73-"11"(Brown) ↔ CN70-"11"(Red
CCW:CN73-"13"(White) ↔ CN70-"11"(Red)
Resistance value : 3.5KOhm± 7%

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Do you have a question about the RF4287HARS and is the answer not in the manual?

Questions and answers

Gerald Morris
February 12, 2025

i would like to print page 108 and 115 on the service manual for RF4287 HARS/XAA

Gerald Morris
February 12, 2025

the auger motor won't stop runnung. (the dispenser micro switch is working beccause the ice chutes open and close when paddel is pushed)

1 comments:
Mr. Anderson
February 12, 2025

The auger motor on the Samsung RF4287HARS refrigerator may not stop running due to several possible reasons:

1. Ice Maker Wiring Issue – A wiring problem related to the Q706 movement and auger motor safety could be causing continuous operation.
2. Ice Route Cover – If the COVER ICE ROUTE is not properly closed, it may interfere with motor operation.
3. Ice Mode Selection – If the panel PCB is stuck in Cubed or Crushed Ice mode, the motor may continue running.
4. Cube Motor Position – If the CUBE MOTOR is not correctly positioned at the selected ice mode, it could cause the auger motor to run continuously.
5. MICOM IC01 Malfunction – If MICOM IC01 #103 does not switch to 0V when the ice switch is pressed, it could indicate a control board or switch issue.

Checking these components and connections can help diagnose and resolve the issue.

This answer is automatically generated

Vicki
February 28, 2025

water pools in the lower freezer and freezes

1 comments:
Mr. Anderson
February 28, 2025

Water pools and freezes in the lower freezer of the Samsung RF4287HARS due to a clogged or frozen defrost drain. When the drain is blocked, melted water from the defrost cycle cannot properly exit, causing it to accumulate and freeze at the bottom of the freezer. To fix this, defrost the drain by pouring warm water into it until the blockage clears.

This answer is automatically generated

Joe Normandin
March 1, 2025

the freezer stopped working and about a week later the fridge stopped working error code 1E,39E,14E,25E,

1 comments:
Mr. Anderson
March 1, 2025

The provided context does not contain definitions for the error codes 1E, 39E, 14E, and 25E. However, it does mention troubleshooting steps for an ice maker sensor issue. To fix a freezer and fridge that stopped working, follow these steps:

1. Check for Error Codes – If the appliance displays an error, consult the manual's troubleshooting section.
2. Reset the Refrigerator – Unplug the unit for a few minutes, then plug it back in to reset the system.
3. Inspect the PCB Connections – Ensure the main PCB connectors are correctly inserted.
4. Check the Ice Maker Sensor – Measure resistance at CN90#1 and CN90#7; if short or open, replace the sensor.
5. Verify Voltage Readings – Measure voltage between CN90#1 (Brown) and CN90#4 (White); it should be between 0.6V and 4.6V.
6. Examine the Wiring – Look for loose or damaged wires and reconnect if needed.

If the issue persists, refer to the refrigerator’s service manual or contact professional service.

This answer is automatically generated

Carol
March 12, 2025

How to turn it on

User image 67d0d4020344c
1 comments:
Mr. Anderson
March 12, 2025

To turn on the Samsung RF4287HARS refrigerator, plug it into a power source. If it does not turn on automatically, press the power button if available. Ensure the appliance is properly connected and the circuit breaker is not tripped.

This answer is automatically generated

Charlotte
April 17, 2025

What does E8 message mean?

Frank
January 23, 2025

Turn off ice maker?

1 comments:
Mr. Anderson
February 10, 2025

To turn off the ice maker on a Samsung RF4287HARS refrigerator, press and hold the "Crushed" and "Cubed" buttons together for 5 seconds. This will toggle the ice maker off or on.

This answer is automatically generated

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