SMA sunny home manager User Manual
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SMA sunny home manager User Manual

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User Manual
SUNNY HOME MANAGER in
SUNNY PORTAL
S U N
N Y H
O M E
M A N
A G E
R
ENGLISH
HoMan_Portal-BA-en-20 | Version 2.0

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  • Page 1 User Manual SUNNY HOME MANAGER in SUNNY PORTAL S U N N Y H O M E M A N A G E ENGLISH HoMan_Portal-BA-en-20 | Version 2.0...
  • Page 2 ® The BLUETOOTH word mark and logos are registered trademarks of Bluetooth SIG, Inc. and any use of such marks by SMA America LLC and SMA Solar Technology Canada Inc. is under license. ® Modbus is a registered trademark of Schneider Electric and is licensed by the Modbus Organization, Inc.

  • Page 3: Table Of Contents

    Plugwise Radio-Controlled Socket..........22 3.2.3 SMA Radio-Controlled Socket............22 Sunny Portal ..................25 Plugwise Radio-Controlled Socket Set for the SMA Smart Home .. 26 Getting Started ................. 28 Logging In and Out of Sunny Portal..........28 Setting the User Interface Language ..........28 Accessing the User Interface of the Sunny Home Manager System ..................
  • Page 4 Table of Contents SMA Solar Technology AG 6.2.3 Energy Balance................36 6.2.4 Load Balance and Control............46 6.2.5 Energy and Power ................. 50 6.2.6 Annual Comparison............... 51 6.2.7 System Monitoring................. 51 6.2.8 PV System Logbook ............... 53 Analysis ....................54 Performance Ratio ................
  • Page 5 Entering the Device Name ............76 9.2.6 Setting the Operating Mode of the Radio-Controlled Socket ..77 9.2.6.1 Setting the Operating Mode of the SMA Radio-Controlled Socket ..................77 9.2.6.2 Setting the Operating Mode of the Plugwise Radio- Controlled Socket ..............78 Configuring Loads ................
  • Page 6 10.1 Adding or Replacing Devices ............94 10.2 Activating/Deactivating Devices ............96 10.3 Replacing the Sunny Home Manager..........96 10.4 Reassigning the Sunny Home Manager to the Sunny Portal System after the Reset ............... 97 10.5 Deleting a Device from Sunny Portal..........98 10.6 Deleting the Sunny Home Manager System........
  • Page 7 SMA Solar Technology AG Table of Contents 12.4 Setting the Nominal PV System Power ..........109 12.4.1 Manually Entering the Nominal PV System Power...... 109 12.4.2 Automatic Calculation of Nominal PV System Power ....110 12.5 Changing the System Description.............110 12.6 Changing Operator Data ..............111 12.7 Changing/Deleting the System Image..........111...
  • Page 8 Table of Contents SMA Solar Technology AG 15.4 Messages concerning Active Power Limitation in the System Logbook .....................137 15.5 Miele@home Devices / Devices with Communication via Data Exchange Protocol................139 16 Contact ..................142 HoMan_Portal-BA-en-20 User Manual...

  • Page 9: Information On This Document

    Increased Self-Consumption with Sunny Island and Sunny Home Manager "Power Reducer Box – Compatibility List" Planning Guidelines You will find examples of the use of the SMA Smart Home load control in the download area of the Sunny Home Manager at www.SMA-Solar.com: Document title and content Document type "SMA SMART HOME - Load Control via MUST Time Period - Exam-...

  • Page 10: Symbols

    1 Information on this Document SMA Solar Technology AG Document title and content Document type "SMA SMART HOME - Home Appliance Energy Management via Technical Information EEBUS" "SMA SMART HOME - Battery Charging Management with Time-of- Technical Information Use Energy Tariffs"...

  • Page 11: Nomenclature

    SMA Solar Technology AG 1 Information on this Document Nomenclature Complete designation Designation in this document ® ® SMA BLUETOOTH Piggy-Back, SMA BLUETOOTH BLUETOOTH Piggy-Back Piggy-Back Plus ® SMA BLUETOOTH Piggy-Back Off-Grid BLUETOOTH Piggy-Back Off-Grid ® ® SMA BLUETOOTH Repeater, SMA BLUETOOTH BLUETOOTH Repeater...

  • Page 12: Safety

    Alterations to the product, e.g. changes or modifications, are only permitted with the express written permission of SMA Solar Technology AG. Unauthorized alterations will void guarantee and warranty claims and in most cases terminate the operating license. SMA Solar Technology AG shall not be held liable for any damage caused by such changes.

  • Page 13: Safety Information

    Sunny Portal. Sunny Portal supports both SMA radio-controlled sockets and Plugwise radio-controlled sockets. Sunny Portal visualizes data from components of the SMA Smart Home, the SMA Flexible Storage System and the SMA Integrated Storage System. In addition, data from battery management systems such as Sunny Island and Sunny Boy Smart Energy can be displayed in clearly arranged diagrams.
  • Page 14 2 Safety SMA Solar Technology AG Damage to loads Frequently switching a load on and off can damage it. • Ask the load manufacturer whether the load is suitable for control via a radio- controlled socket. • Configure the radio-controlled socket so that the load connected is not switched on or off more frequently than specified by the load manufacturer.

  • Page 15: Product Description

    PV systems. The Sunny Home Manager carries out the following tasks: • Reading out energy meter data and data from SMA devices with BLUETOOTH or Speedwire communication interface and from Plugwise radio-controlled sockets • Energy management with forecast-based load control via various interfaces •...
  • Page 16 Speedwire communication interface and from Plugwise radio-controlled sockets / radio-controlled switches The Sunny Home Manager reads out the data of the connected energy meters and SMA devices. The Sunny Home Manager is connected to the energy meters via network cables. The Sunny Home Manager controls the SMA radio-controlled sockets via a wireless BLUETOOTH connection.
  • Page 17 The Sunny Home Manager establishes the connection to Speedwire devices via a router / network switch in the local network. SMA inverters are either fitted with Speedwire or BLUETOOTH ex works or can be retrofitted accordingly (see product page of the respective inverter at www.SMA-Solar.com).
  • Page 18 The Sunny Home Manager can control devices using a data ex- a data exchange protocol change protocol defined by SMA Solar Technology AG by commu- nicating with the devices either directly or via an appropriate gate- way using Ethernet. The device reports its energy demand to the Sunny Home Manager and the Sunny Home Manager allocates the...
  • Page 19 The Sunny Home Manager helps to use excess PV power in households directly and increases the self-consumption quota as a result. For PV systems with SMA battery inverters, the Sunny Home Manager preferentially uses the derated active power to charge the battery.

  • Page 20: Type Label

    3 Product Description SMA Solar Technology AG Example: Limitation of the active power feed-in to 70% of the nominal PV system power Due to high levels of solar irradiation, the system can currently produce 90% of the nominal PV system power.

  • Page 21: Radio-Controlled Socket

    SMA Solar Technology AG 3 Product Description Symbol Designation Explanation FCC designation The product complies with the require- ments of the applicable FCC stan- dards. BLUETOOTH Wireless Tech- The product has a BLUETOOTH inter- nology face. Data matrix code 2D code for device-specific character-...

  • Page 22: Plugwise Radio-Controlled Socket

    Plugwise app without the locked symbol and can again be operated via the Plugwise app. Device Overview Unlike the SMA radio-controlled socket, the Plugwise radio-controlled socket does not have an LED display or touch key for operation. It is therefore only possible to operate the Plugwise radio- controlled socket via the Sunny Home Manager or the Sunny Portal app and to switch it on and off...
  • Page 23 Improvement of the Wireless Connection between BLUETOOTH Devices If the distance between BLUETOOTH devices is too great or obstructions interfere with the BLUETOOTH connection, the SMA radio-controlled socket can be used as a repeater. This bridges the dead zone. Device Overview...
  • Page 24 Operating mode/status of the SMA radio-controlled socket Glowing green The touch key is ready for operation. In this status, the SMA radio-controlled socket can be reset to the de- fault settings (see Sunny Home Manager installation manual). Flashing green The SMA radio-controlled socket is initializing.

  • Page 25: Sunny Portal

    Sunny Portal. Sunny Portal supports both SMA radio-controlled sockets and Plugwise radio-controlled sockets. Sunny Portal visualizes data from components of the SMA Smart Home, the SMA Flexible Storage System and the SMA Integrated Storage System. In addition, data from battery management systems such as Sunny Island and Sunny Boy Smart Energy can be displayed in clearly arranged diagrams.

  • Page 26: Plugwise Radio-Controlled Socket Set For The Sma Smart Home

    Plugwise Radio-Controlled Socket Set for the SMA Smart Home Plugwise offers various house-automation sets. The set must contain at least the following Plugwise components in order that the Plugwise radio-controlled sockets can be used in the SMA Smart Home: • 1 x Plugwise Stretch •...
  • Page 27 SMA Solar Technology AG 3 Product Description Device Overview Figure 8: Plugwise Stretch Position Designation WLAN antenna LEDs Voltage supply terminal Network port Button User Manual HoMan_Portal-BA-en-20...

  • Page 28: Getting Started

    4 Getting Started SMA Solar Technology AG Getting Started Logging In and Out of Sunny Portal Logging into Sunny Portal Requirement: ☐ The Sunny Home Manager must be registered with the PV System Setup Assistant in Sunny Portal (see installation manual of the Sunny Home Manager). Tip: if the Sunny Home Manager is registered in Sunny Portal, the status LED glows or flashes green. If the Sunny Home Manager is not yet registered in Sunny Portal, the status LED flashes...

  • Page 29: Accessing The User Interface Of The Sunny Home Manager System

    SMA Solar Technology AG 5 Accessing the User Interface of the Sunny Home Manager System Accessing the User Interface of the Sunny Home Manager System If you have only created one system in Sunny Portal, you will automatically access the user interface of this Sunny Home Manager system after logging into Sunny Portal. If you have several systems in Sunny Portal, you will need to access the user interface of the Sunny Home Manager...
  • Page 30 5 Accessing the User Interface of the Sunny Home SMA Solar Technology AG Manager System Position Designation Explanation Page and menu selec- • Access to the various pages and menus of the tion Sunny Home Manager system Help • Explanation of the content of the selected page •...

  • Page 31: Page And Menu Selection

    SMA Solar Technology AG 6 Page and Menu Selection Page and Menu Selection System Selection and System List The following is required to display the menu item and page: ☐ Your e-mail address must be assigned to more than one system in Sunny Portal.

  • Page 32: Current Status And Forecast

    • Feed-in meter • Purchased electricity meter The Sunny Home Manager receives the PV generation data via the connected SMA inverters or via an optionally connected PV production meter. To query forecast information, you must fill in the following input fields on the System properties page in Sunny Portal:...
  • Page 33 SMA Solar Technology AG 6 Page and Menu Selection Figure 10: Display: left Option I and right Option II (examples) Option I: The display Option I contains the following current data: Designation Explanation PV generation Currently generated power of your PV system...
  • Page 34 6 Page and Menu Selection SMA Solar Technology AG Designation Explanation Grid feed-in Power that your system is currently feeding into the utility grid If your system is generating more power than your household needs at the moment or can be stored in the battery, the surplus power is fed into the utility grid.
  • Page 35 SMA Solar Technology AG 6 Page and Menu Selection Tip: Click on the diagram, hold down the left mouse button and move the mouse to the right or left. This way you can select a different time period. Figure 11: Forecast and Recommended Action diagram (example)

  • Page 36: Energy Balance

    6 Page and Menu Selection SMA Solar Technology AG Position Explanation Expected PV power in accordance with the PV yield forecast The Sunny Home Manager determines the PV power that can be expected in each case using the weather forecast for the selected location and the "learned"...
  • Page 37 The additionally required PV generation data will be determined either directly by the connected SMA inverters or can be captured via an additional PV production meter in PV systems with Sunny Home Manager. If a DC-coupled storage system is used (e.g. Sunny Boy Smart Energy), you must not use a PV production meter.
  • Page 38 6 Page and Menu Selection SMA Solar Technology AG The page Energy balance includes the following tabs: Content Current Data in the Consumption diagram: • Current value of consumption: Power that your household is currently drawing from your system (direct consumption or...
  • Page 39 • Limiting of the active power feed-in: Will only be displayed for Sunny Home Manager systems if you have set active power feed-in limitation for your PV system. A red line will indicate the maximum amount of active power that may be fed into If you have limited the active power feed-in to 0%, the red line runs directly on the x-axis of the diagram.
  • Page 40 6 Page and Menu Selection SMA Solar Technology AG Content Data in the Consumption diagram: • Daily consumption: Energy that your household drew from your PV system (direct consumption or internal power supply for systems without battery), the utility grid (purchased...
  • Page 41 SMA Solar Technology AG 6 Page and Menu Selection Content Data in the Generation diagram: • Daily yield: Energy that your system generated on the day selected • Self-consumption: Energy that your household drew directly from your system on the day selected (direct consumption) and...
  • Page 42 6 Page and Menu Selection SMA Solar Technology AG Content Month Data in the Consumption diagram: • Monthly consumption: Energy that your household drew from your system (direct consumption or internal power supply for systems without battery), the utility grid (purchased electricity) and, if applicable, the battery (battery discharging) during the month selected.
  • Page 43 SMA Solar Technology AG 6 Page and Menu Selection Content Month Data in the Generation diagram: • Monthly yield: Energy that your PV system generated during the month selected • Self-consumption: Energy that your household drew directly from your PV system during the month selected (direct...
  • Page 44 6 Page and Menu Selection SMA Solar Technology AG Content Year Data in the Consumption diagram: • Annual consumption: Energy that your household drew from your system (direct consumption or internal power supply for systems without battery), the utility grid (purchased electricity)
  • Page 45 SMA Solar Technology AG 6 Page and Menu Selection Content Year Data in the Generation diagram: • Annual yield: Energy that your PV system generated during the year selected • Self-consumption: Energy that your household drew directly from your PV system during the year selected (direct...

  • Page 46: Load Balance And Control

    6 Page and Menu Selection SMA Solar Technology AG Content Total Data in the Generation diagram: • Total yield: Total amount of energy that your PV system has generated so far • Self-consumption: Total amount of energy that your household drew directly from your PV system so far (direct consumption) and energy that your PV system has stored in the battery (battery charging) so far.
  • Page 47 The following is required to display the tab: ☐ The data request interval must be set to Automatic (see Section 8.7, page 69). Information:Use energy meters recommended by SMA Solar Tech- nology AG. Otherwise there may be a delay in the data being dis- played in the Current tab.
  • Page 48 6 Page and Menu Selection SMA Solar Technology AG Content • With selected view Stacking order view ( The lines below in the diagram show the progression of the power drawn by each load on the selected day. Using the...
  • Page 49 SMA Solar Technology AG 6 Page and Menu Selection Content Month • In the diagram: Energy drawn by each load in the selected month in days If you move the mouse pointer over one of the bars in the diagram, a window opens with the following information: –...

  • Page 50: Energy And Power

    ☐ No purchased electricity meter and no feed-in meter must be connected to the Sunny Home Manager. The Sunny Home Manager receives the PV generation data via the connected SMA inverters or via an optionally connected PV production meter. The diagrams on the individual tabs show the energy yields only.

  • Page 51: Annual Comparison

    SMA Solar Technology AG 6 Page and Menu Selection Content Year • Total yield in the months of a year • Average expected yield* Total • Total yield of the previous years • Average expected yield* * Only displayed if activated on the page PV System Properties (see Section 12.13 "Automatic Calculation of the Predicted Annual Yield", page 117)
  • Page 52 6 Page and Menu Selection SMA Solar Technology AG Communication monitoring Communication monitoring displays the current communication status between the Sunny Home Manager and Sunny Portal. If the Sunny Home Manager does not communicate with Sunny Portal within the set time, Sunny Portal will display an error and notify you by e-mail (see Section 11.4, page 105).

  • Page 53: Pv System Logbook

    SMA Solar Technology AG 6 Page and Menu Selection Symbol Status Explanation The yields of the monitored inverters are within the config- ured range. The total yield of all inverters on the last day is displayed. Error The specific yield is outside the tolerance for at least one monitored inverter.

  • Page 54: Analysis

    6 Page and Menu Selection SMA Solar Technology AG Analysis On the page Analysis, you can compare the power and yield values of individual inverters with one another or with the complete system. Figure 12: Analysis page (example) Position Explanation...
  • Page 55 SMA Solar Technology AG 6 Page and Menu Selection Position Explanation Details area Logbook area * Not shown on the Total tab Device Selection area In this area, you can select whether the complete system and/or individual inverters are to be displayed in the large diagram and in the Details area.
  • Page 56 6 Page and Menu Selection SMA Solar Technology AG Explanation Week Diagram preview: • Preview of diagrams with the progression of the PV system yields for individual weeks Tip: If you move the cursor over a week in the diagram, the total yield of the PV system for this week is shown.

  • Page 57: Performance Ratio

    SMA Solar Technology AG 6 Page and Menu Selection Logbook area This area contains messages from selected devices and associated higher-level system messages. Performance Ratio Requirements for displaying the page: ☐ A Sunny SensorBox must be installed in your Sunny Home Manager system. The Sunny SensorBox measures the solar irradiation values at the installation site of the PV...

  • Page 58: Configuration

    • If there is a Sunny SensorBox in your Sunny Home Manager system: performance ratio Data releases Displays to what extent SMA Solar Technology AGor third parties may use your data. You can edit the data releases using this tab (see Sec- tion 12.15, page 119).
  • Page 59 SMA Solar Technology AG 6 Page and Menu Selection Device Overview This tab displays information on all the devices in your PV system. Figure 13: Device overview tab (example) Position Designation Explanation Filter Text fields and drop-down lists for filtering the device over- view (see Section 8.1, page 66).

  • Page 60: Load Overview And Planning

    6 Page and Menu Selection SMA Solar Technology AG Overview of New Devices Via this tab, you can add new devices to the system or replace devices using the configuration wizard (see Section 10.1, page 94). 6.8.4 Load Overview and Planning The page displays information on all detected loads in your PV system and the time periods for which the loads are scheduled to operate.

  • Page 61: Report Configuration

    SMA Solar Technology AG 6 Page and Menu Selection Position Designation Explanation Add loads Using this button, you can add further loads to the Sunny Home Manager system. Smart appliances are recognized automatically by the configuration wizard and are displayed under Device Overview >...
  • Page 62 6 Page and Menu Selection SMA Solar Technology AG This page displays all users created for the Sunny Home Manager system (see Section 13.2, page 121). You can also edit previously created users and, for example, change the user roles or delete users. HoMan_Portal-BA-en-20...

  • Page 63: Page Settings

    SMA Solar Technology AG 7 Page Settings Page Settings Diagram Settings 7.1.1 Setting the Display Period Depending on the diagram, there are different ways of setting the display period. The control element for setting the display period can be found below each diagram.

  • Page 64: Enlarging The View

    7 Page Settings SMA Solar Technology AG 3. Select [Print]. 4. Select the desired printer and select [Print]. 7.1.4 Enlarging the View • If is visible on the right below the diagram, move the mouse pointer onto and select .

  • Page 65: Presenting Sunny Portal Pages On The Internet

    SMA Solar Technology AG 7 Page Settings You can release the following pages for viewing in Sunny Portal: • PV system profile • Energy and power • Annual comparison Requirement: ☐ You must have the user role Installer or PV System Administrator (see Section 13.1, page 120).

  • Page 66: Device Settings

    8 Device Settings SMA Solar Technology AG Device Settings Filtering the Device Overview You can find individual devices more easily if you filter the device overview. Requirement: ☐ You must be a Standard user, Installer or PV system administrator (see Section 13.1, page 120).

  • Page 67: Calling Up The Device Parameters

    If you want to change the parameters of devices in the Sunny Home Manager system, use the Sunny Explorer software (see Sunny Explorer help). You can obtain Sunny Explorer free of charge at www.SMA-Solar.com. You cannot change parameters of the Sunny Home Manager via Sunny Explorer, but only via Sunny Portal.

  • Page 68: Reading Off The Software Package Version

    8 Device Settings SMA Solar Technology AG Reading Off the Software Package Version Requirement: ☐ You must be a Standard user, Installer or PV system administrator (see Section 13.1, page 120). Procedure: 1. Select Configuration > Device overview in the page and menu selection.

  • Page 69: Setting The Data Request Interval

    Automatic. SMA Solar Technology AG only recommends setting the data request interval to Hourly or Daily if your Internet connection is established via a GSM modem. This way, depending on your GSM tariff, you will avoid additional costs.

  • Page 70: Activating/Deactivating Automatic Software Updates

    8 Device Settings SMA Solar Technology AG 3. In the area Data request interval , select the desired option: Option Description Automatic The Sunny Home Manager updates data on the pages Current Status and Forecast and on the tabs Current within a few seconds.

  • Page 71: Entering Line Conductors

    • Calculate the PV array power via the string properties (see Section 12.1, page 107). • Enter the PV array power manually SMA Solar Technology AG recommends calculating the PV array power via the string properties. A string describes a group of series-connected PV modules. Normally, a PV system is made up of multiple strings.

  • Page 72: Changing The Device Name

    8 Device Settings SMA Solar Technology AG Entering the string properties provides the following advantages: • Sunny Portal can determine the PV array power more precisely. • The Sunny Home Manager can deliver more exact yield forecasts and control loads more efficiently. Enter the PV array power manually You can find out the connected PV array power present on each inverter from your installer.

  • Page 73: Changing A Device Description

    SMA Solar Technology AG 8 Device Settings 8.12 Changing a Device Description You can enter an user-defined description for each device. The description of the device is displayed in Device Properties. Requirement: ☐ You must be a Standard user, Installer or PV system administrator (see Section 13.1, page 120).

  • Page 74: Load Control

    9 Load Control SMA Solar Technology AG Load Control Information on Load Control A load is a device in a household that is operated with electrical energy. To have a load controlled by the Sunny Home Manager, you must establish a connection between the load and Sunny Home Manager.

  • Page 75: Configuring Radio-Controlled Sockets

    Requirements when Configuring Radio-Controlled Sockets ☐ The radio-controlled sockets must be registered in Sunny Portal (see Section 10.1, page 94). ☐ With SMA radio-controlled sockets: A BLUETOOTH connection to the Sunny Home Manager must be available. A valid BLUETOOTH connection is indicated by the blue glowing, lower horizontal LED of the SMA radio-controlled socket.

  • Page 76: Activating/Deactivating Data Collection

    Automatic (see Section 9.4, page 90) so that the Sunny Home Manager can continue to control the radio- controlled socket. 9.2.5 Entering the Device Name Using the device name, you can identify the SMA radio-controlled socket in the Sunny Home Manager system. HoMan_Portal-BA-en-20 User Manual...

  • Page 77: Setting The Operating Mode Of The Radio-Controlled Socket

    • Setting the operating mode via Sunny Portal • Setting the operating mode via the Sunny Portal mobile app • Setting the operating mode using the touch key on the SMA radio-controlled socket (see the Sunny Home Manager installation manual) Setting the Operating Mode via Sunny Portal Requirements: ☐...

  • Page 78: Setting The Operating Mode Of The Plugwise Radio-Controlled Socket

    This operating mode cannot be set for the load type Measure only Switch on/LED is glowing green No control of the SMA radio-controlled socket by the Sunny Home Manager The SMA radio-controlled socket is switched on and switches to the operating mode On. The connected load can draw electric current.

  • Page 79: Configuring Loads

    SMA Solar Technology AG 9 Load Control ☐ You must be a Standard user, Installer or PV system administrator (see Section 13.1, page 120). Procedure: 1. Select Load Balance and Control in the page and menu selection. 2. Select the Current tab.

  • Page 80: Changing The Color Selection For Loads

    9 Load Control SMA Solar Technology AG Procedure: 1. Select Configuration > Load Overview and Planning in the page and menu selection. 2. Select in the line of the load under the column Configuration. ☑ The menu for setting the load properties opens.

  • Page 81: Selecting Program Controllability

    SMA Solar Technology AG 9 Load Control Procedure: 1. Call up the load properties (see Section 9.3.1, page 79). 2. Select [Edit]. 3. In the drop-down list Type of Load, select the desired load type: Type of load Explanation Self-configured You configure the connected load individu- ally.

  • Page 82: Entering The Load Name

    9 Load Control SMA Solar Technology AG Procedure: • In the field Programmability, activate the required checkbox: Setting Explanation After the start, the load runs through a defined program. Interrupting the load during the course of the program can affect the operation result and should therefore be avoided.

  • Page 83: Entering The Minimum Switch-On Time

    SMA Solar Technology AG 9 Load Control Example: Maximum program operating time for a washing machine You have defined a time slot from 10:00 a.m. to 6:00 p.m. for your washing machine (see Section 9.3.16, page 87), i.e. your washing machine's washing cycle must be completed by 6:00 p.m.

  • Page 84: Assigning Radio-Controlled Sockets

    9 Load Control SMA Solar Technology AG 9.3.11 Assigning Radio-Controlled Sockets For the following reasons, you must assign the radio-controlled socket to the load to which it is connected: • to have the load controlled by the Sunny Home Manager • to enable the Sunny Home Manager to save the data of the load If the load was temporarily not assigned to any radio-controlled socket, corresponding data gaps will appear in the consumption diagrams.

  • Page 85: Setting Start-Up Detection For A Dishwasher

    Requirements: ☐ The load must be a dishwasher. ☐ The SMA radio-controlled socket must have at least firmware version 12.12.113.R. You can read off the firmware version via the parameter Software package (see Section 8.5, page 68).

  • Page 86: Setting Automatic Switch-Off

    9 Load Control SMA Solar Technology AG 9.3.14 Setting Automatic Switch-Off If the load has internal automatic switch-off, you must provide additional information in order that the radio-controlled socket can detect whether the load is in operation or in standby mode.

  • Page 87: Configuring The Time Period

    SMA Solar Technology AG 9 Load Control Example: Conflict between two loads Two loads, for which you have configured an optional time period in each case, should only be switched on if excess PV energy is available. As the amount of surplus PV energy is currently only sufficient for one load, however, the load with the higher priority is switched on.
  • Page 88 9 Load Control SMA Solar Technology AG Procedure: 1. Select Configuration > Load Overview and Planning in the page and menu selection. 2. In the line of the desired load, in the column Configuration, select 3. In the tab Name of Load, select the button [Edit].
  • Page 89 SMA Solar Technology AG 9 Load Control Maximum permitted energy costs: Maximum permissible energy costs You can set the maximum permissible energy costs for operation of the load. The price range of the slider is based on the highest and the lowest possible energy costs, e.g.

  • Page 90: Controlling Loads Via The Radio-Controlled Socket

    9 Load Control SMA Solar Technology AG Deleting a Time Period You cannot delete all the time periods for a load. At least one time period must always be configured for each load. If no radio-controlled socket is assigned to the load, however, the time period has no effect on the operation of the load.

  • Page 91: Controlling Non-Program-Controlled Loads

    SMA Solar Technology AG 9 Load Control 8. Start the washing machine. 9. Immediately after the washing machine starts, set the radio-controlled socket to the operating mode Automatic (see Section 9.2.6.1, page 77). ☑ The radio-controlled socket switches to Off mode and will be switched on by the Sunny Home Manager within the set time period in accordance with the available energy...

  • Page 92: Directly Controlling Loads

    Requirements: ☐ You must have the user role Installer or PV System Administrator (see Section 13.1, page 120). ☐ The load must support the data exchange protocol defined by SMA Solar Technology AG (see the manual of the load). Procedure: 1. Connect the load either directly or via an appropriate gateway to the local network in which the Sunny Home Manager is located.
  • Page 93 SMA Solar Technology AG 9 Load Control Example: Behavior of the Sunny Home Manager when switching devices On the Miele devices, e.g. a washing machine, you set the time the wash cycle must be completed by. The Sunny Home Manager then determines the most economical time period to operate the washing machine and starts the machine automatically.

  • Page 94: System Management

    – The BLUETOOTH LED on the new inverter or on the new BLUETOOTH Piggy-Back or BLUETOOTH Piggy-Back Off-Grid in the new inverter must be glowing blue. ☐ For the new SMA device, the default password 1111 for the user group Installer or the system password of the existing system must be set (see Section 14.3, page 124).
  • Page 95 Replacing an inverter It can take up to 20 minutes to replace an inverter using the configuration wizard. ☑ The new SMA device is displayed under Configuration > Device overview. ☑ The new device connected via Ethernet is displayed under Configuration > Load overview and planning.

  • Page 96: Activating/Deactivating Devices

    10 System Management SMA Solar Technology AG 10.2 Activating/Deactivating Devices In the following cases, you must deactivate devices in Sunny Portal: • You have removed a device from your PV system • You no longer wish to display a device in Sunny Portal •...

  • Page 97: Reassigning The Sunny Home Manager To The Sunny Portal System After The Reset

    SMA Solar Technology AG 10 System Management 2. Select [Next]. ☑ The page User registration opens. 3. Activate the checkbox I am already registered in Sunny Portal. 4. Enter the e-mail address and the Sunny Portal password in the fields E-mail address and Password.

  • Page 98: Deleting A Device From Sunny Portal

    10 System Management SMA Solar Technology AG You have the following options for reassigning the Sunny Home Manager to your Sunny Home Manager system: • Reassign the Sunny Home Manager via the Sunny Portal access. • Reassign the Sunny Home Manager like a replacement device via the PV System Setup Assistant (see Section 10.3, page 96).

  • Page 99: Deleting The Sunny Home Manager System

    SMA Solar Technology AG 10 System Management 10.6 Deleting the Sunny Home Manager System Requirement: ☐ You must have the user role Installer or PV System Administrator (see Section 13.1, page 120). If you delete the Sunny Home Manager system, the system and its data will be permanently deleted.

  • Page 100: System Monitoring

    If you require more detailed system monitoring functions and more comprehensive data storage, you have the option of activating additional functions via the SMA Online Store subject to a fee. If you do not yet have access to the SMA Online Store, please contact your distributor.

  • Page 101: Confirming Messages

    SMA Solar Technology AG 11 System Monitoring Requirement: ☐ You must be a Standard user, Installer or PV system administrator (see Section 13.1, page 120). Calling Up Messages • Select PV System Logbook in the page and menu selection. Filtering Messages You can filter messages in the system logbook to only call up certain messages.

  • Page 102: Reports

    11 System Monitoring SMA Solar Technology AG Procedure: 1. Select PV System Logbook in the page and menu selection. 2. To confirm messages individually, select in the message line and the column Confirmed. 3. To confirm several messages, mark the required messages: •...
  • Page 103 SMA Solar Technology AG 11 System Monitoring Requirement: ☐ You must have the user role Installer or PV System Administrator (see Section 13.1, page 120). Configuring Info Reports You can configure three "Daily info reports" and three "Monthly info reports", each with different content.

  • Page 104: Creating A Report For A Specific Date

    11 System Monitoring SMA Solar Technology AG Procedure: 1. Select Configuration > Report configuration in the page and menu selection. 2. In the drop-down list Report configuration, select an Event report. 3. Select [Edit]. 4. Configure the report: Range Explanation Activate report •...

  • Page 105: Setting Communication Monitoring

    SMA Solar Technology AG 11 System Monitoring Procedure: 1. Select Configuration > Report configuration in the page and menu selection. 2. Select the desired report in the drop-down list Report configuration. 3. In the field Report Date in the area Regenerate Report Manually, enter the date for which you wish to create a report.

  • Page 106: Setting The Inverter Comparison

    11 System Monitoring SMA Solar Technology AG Alerts Data request interval Time Sharp Automatic 00:30 h Hourly 1:15 h Daily 24:15 h 4. Enter the e-mail address(es) of the recipient(s) in the text field Recipient. If you enter several e- mail addresses, separate these by commas.

  • Page 107: System Settings

    SMA Solar Technology AG 12 System Settings 12 System Settings 12.1 Entering String Properties A string describes a group of series-connected PV modules. Normally, a system is made up of multiple strings. Each string has specific properties, such as deviation to south (azimuth) or the roof tilt angle.

  • Page 108: Changing System Data

    12 System Settings SMA Solar Technology AG Input field or drop-down list Explanation Azimuth The azimuth angle indicates by how many degrees the module surfaces deviate from a southern orientation. • In the text field, enter the number of degrees by which the module surfaces deviate from a southern orientation.

  • Page 109: Changing The System Name

    SMA Solar Technology AG 12 System Settings 12.3 Changing the System Name You can change the system name entered when you registered the Sunny Home Manager system. Requirement: ☐ You must have the user role Installer or PV System Administrator (see Section 13.1, page 120).

  • Page 110: Automatic Calculation Of Nominal Pv System Power

    12 System Settings SMA Solar Technology AG 4. In the area Power, enter the system power in the text field PV system power. 5. To set the manufacturer of the PV modules, select the manufacturer in the drop-down list Manufacturer.

  • Page 111: Changing Operator Data

    SMA Solar Technology AG 12 System Settings 3. Select [Edit]. ☑ The menu for setting system data opens. 4. Enter a description in the area Description. 5. Select [Save]. 12.6 Changing Operator Data The operator is a private individual or legal entity who owns PV systems for business purposes, for example.
  • Page 112 12 System Settings SMA Solar Technology AG Changing the System Image Requirement: ☐ You must have the user role Installer or PV System Administrator (see Section 13.1, page 120). System image requirements: ☐ Maximum image size: 500 kB ☐ Possible image formats: JPG, PNG, GIF Procedure: 1.

  • Page 113: Entering The Feed-In Tariff, Self-Consumption Tariff And Electricity Tariff

    SMA Solar Technology AG 12 System Settings Procedure: 1. Select Configuration > PV system properties in the page and menu selection. 2. Select the tab PV System Data. 3. Select [Edit]. ☑ The menu for setting system data opens. 4. Select [No PV system image] in the area PV system image.

  • Page 114: Configuring Limitation Of Active Power Feed-In

    ☐ The BLUETOOTH connection between all devices of the system must be good. You can check the connection quality with Sunny Explorer (see Sunny Explorer user manual). To improve the wireless connection between the BLUETOOTH devices, use the SMA radio-controlled socket as a repeater, if necessary.

  • Page 115: Activating/Deactivating Grid Management Services

    SMA Solar Technology AG 12 System Settings ☐ With all inverters, the parameter Operating mode active power must be set to the value Active power limitation P via system control (see Sunny Explorer user manual). ☐ You must have the user role Installer or PV System Administrator (see Section 13.1, page 120).

  • Page 116: Setting The Optimization Target

    • If the Sunny Home Manager does not have to implement any grid operator specifications, select No (default setting). • If the Sunny Home Manager does have to implement grid operator specifications, select Yes and if necessary enter a different port in the field Port. Tip: The default setting Port 502 can normally remain set.

  • Page 117: Entering The Amount Of Co2 Avoided

    SMA Solar Technology AG 12 System Settings 3. Select [Edit]. ☑ The menu for parameter settings opens. 4. In the area Optimization Target, click the slider and, holding the left mouse button pressed, set the optimization target: • To achieve the highest self-consumption possible, move the slider towards ecological.

  • Page 118: Setting The Monthly Distribution Of The Predicted Annual Yield

    12 System Settings SMA Solar Technology AG Requirements: ☐ The nominal PV system power must be set (see Section 12.4, page 109). ☐ You must have the user role Installer or PV System Administrator (see Section 13.1, page 120). Procedure: 1. Select Configuration > PV system properties in the page and menu selection.

  • Page 119: Editing Data Releases

    SMA Solar Technology AG 12 System Settings 5. To display the average expected yield and the monthly distribution in the diagrams on the pages Annual Comparison and Energy and Power, activate the checkbox Display the monthly distribution in the yearly comparison, as well as energy and power.

  • Page 120: User Management

    13 User Management SMA Solar Technology AG 13 User Management 13.1 User Groups and User Rights If you have the user role PV system administrator, you can create further users in Sunny Portal so that they have access to your Sunny Portal system. You can assign various roles to users. The roles are differentiated by the rights they grant to users in your Sunny Portal system.

  • Page 121: Creating A New User

    SMA Solar Technology AG 13 User Management Rights Role Guest Standard user Installer PV system administrator Configure radio-controlled − ✓ ✓ ✓ sockets Set the operating mode of − ✓ ✓ ✓ radio-controlled sockets via Sunny Portal Replace − − −...

  • Page 122: Deleting A User

    13 User Management SMA Solar Technology AG Procedure: 1. Select Configuration > User management in the page and menu selection. 2. Select [New User]. 3. Enter the e-mail address of the new user in the text field E-mail address. 4. Activate the desired role option in the area Roles.
  • Page 123 SMA Solar Technology AG 13 User Management 3. Enter the user information. 4. Select [Save]. User Manual HoMan_Portal-BA-en-20...

  • Page 124: Password Information

    14 Password Information SMA Solar Technology AG 14 Password Information 14.1 Requirements for a Secure System Password You increase the security of your password with the following measures: • Select passwords containing at least eight characters. • Use combinations of upper-case and lower-case letters, special characters and numbers.

  • Page 125: Procedure In Case Of Forgotten Passwords

    SMA Solar Technology AG 14 Password Information The following special characters are permitted: • ! $ % & / ( ) = ? + − . ; : _ < > # • Space Procedure: 1. Select User Info/Logout > User information in the page and menu selection.
  • Page 126 14 Password Information SMA Solar Technology AG 4. Select [Generate New Password]. ☑ You will receive an e-mail with a new password. 5. Change the assigned password (see Section 14.3, page 124). System Password Forgotten • Activate each device with a personal unlocking key (PUK) (see the Sunny Explorer help).

  • Page 127: Troubleshooting

    SMA Solar Technology AG 15 Troubleshooting 15 Troubleshooting 15.1 Commissioning / BLUETOOTH Connection / Speedwire Connection Problem Cause and corrective measures The PV System Setup Assistant cannot The serial number and/or the registration ID may have find a Sunny Home Manager with the been entered incorrectly.
  • Page 128 15 Troubleshooting SMA Solar Technology AG Problem Cause and corrective measures The Sunny Home Manager does not It is possible that the NetID of the PV system is not set for detect any or not all new BLUE- the new BLUETOOTH devices.
  • Page 129 Problem Cause and corrective measures The Sunny Home Manager detects It is possible that the SMA device is not correctly con- none or not all of the new SMA de- nected to the router or is not supplied with voltage. vices that are connected via Speed- Corrective measures: wire.
  • Page 130 • Configure the router/network switch so that the LAN ports are not deactivated. The network switch used in the network uses IGMP snoop- ing. This means that the connection to the SMA device is interrupted due to apparent inactivity, and cannot be sub- sequently restored.

  • Page 131: Incomplete/Outdated/Faulty Data On The User Interface

    Cause and corrective measures The Sunny Home Manager detects The firewall may not have been set up correctly. none or not all of the new SMA de- Corrective measures: vices that are connected via Speed- • Enable ports 9523 and 3478 in the firewall (see wire.
  • Page 132 15 Troubleshooting SMA Solar Technology AG Problem Cause and corrective measure The diagrams are empty or incom- No energy meters or not all energy meters are connected plete. to the Sunny Home Manager or they are not configured. Corrective measures: • Connect the energy meters to the Sunny Home Manager and configure them (see the...
  • Page 133 SMA Solar Technology AG 15 Troubleshooting Problem Cause and corrective measure Sunny Portal is displaying unrealistic The energy meters are connected to the wrong connection data. ports of the Sunny Home Manager. Corrective measures: • Ensure that each energy meter is connected to the...

  • Page 134: Configuration Of The Radio-Controlled Socket

    15 Troubleshooting SMA Solar Technology AG Problem Cause and corrective measure Too many data capture devices (e.g. Sunny Beam and No data is displayed on the Current several computers with Sunny Explorer) may be simultane- tab on the page Load Balance and ously accessing the devices of your system.
  • Page 135 SMA Solar Technology AG 15 Troubleshooting Problem Cause and corrective measure The Sunny Home Manager does not You may have set the radio-controlled socket to Auto- switch the radio-controlled socket on. matic after the beginning of a time period, e.g. the time period starts at 1:00 p.m.
  • Page 136 12.12.111.R. You can read off the firmware version via the parameter Software package (see Section 8.5, page 68). Corrective measures: 1. If the SMA radio-controlled socket has a firmware version lower than 12.12.111.R, ensure that the automatic software update is activated for the devices in the system (see Section 8.8, page 70).

  • Page 137: Logbook

    SMA Solar Technology AG 15 Troubleshooting 15.4 Messages concerning Active Power Limitation in the System Logbook Problem Cause and corrective measure Message in the system logbook: Although the function Limitation of active power feed- Supplied power has exceeded the in is activated, more than the maximum permitted active permitted value several times.
  • Page 138 15 Troubleshooting SMA Solar Technology AG Problem Cause and corrective measure Message in the system logbook: The S0 feed-in meter has not provided any feed-in data for 0 W feed-in measured continu- 24 hours, i.e., a feed-in of 0 W was measured.

  • Page 139: Miele@Home Devices / Devices With Communication Via Data Exchange Protocol

    SMA Solar Technology AG 15 Troubleshooting 15.5 Miele@home Devices / Devices with Communication via Data Exchange Protocol Problem Cause and corrective measure Message in the system log- The gateway is not connected to the local network. book: Corrective measures: EM gateway not found: •...
  • Page 140 15 Troubleshooting SMA Solar Technology AG Problem Cause and corrective measure Message in the system log- The device is not connected to its gateway. book: Corrective measures: EM gateway not found: • Check whether the communication between the device and SEMP, name: the gateway is working.
  • Page 141 SMA Solar Technology AG 15 Troubleshooting Problem Cause and corrective measure Message in the system log- The supported firmware version is not installed on the gateway or on book: the Sunny Home Manager. EM gateway has incom- Corrective measures: patible firmware: SEMP, •...

  • Page 142: Contact

    SMA Solar Technology AG 16 Contact If you have technical problems with our products, please contact the SMA Service Line. We require the following information in order to provide you with the necessary assistance: • Serial number and software package of the Sunny Home Manager •...
  • Page 143 +971 2234 6177 +91 22 61713888 SMA Solar (Thailand) Co., Ltd. 대한민국 SMA Technology Korea Co., Ltd. 서울 +66 2 670 6999 +82-2-520-2666 South Africa SMA Solar Technology South Argentina SMA South America SPA Africa Pty Ltd. Brasil Santiago Cape Town Chile +562 2820 2101 08600SUNNY (08600 78669) Perú...
  • Page 144 www.SMA-Solar.com...

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