Gecko in.xe Tech Book
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Gecko in.xe Tech Book

Versatile easy to install watertight
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innovative spa pack platform
Versatile
Easy to install
Watertight

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  • Page 1 TechBook in.xe innovative spa pack platform Versatile Easy to install Watertight...

  • Page 2: Table Of Contents

    TechBook Table of contents Warnings     2 Introduction      3 Features       4 Overview    5 inxe dimensions:    5 ink200 dimensions:    6 inxe installation   - Floor installation procedure    6   - Wall installation procedure       7 ink200 installation & connections   - Installing the ink200     8   - Connecting the main keypad to the inxe spa pack       8 inxe connections...

  • Page 3: Warnings

    TechBook Warnings WARNINGS:   Before installing or connecting the unit, please read the following * FOR UNITS FOR USE IN OTHER THAN SINGLE-FAMILY DWELLINGS, A CLEARLY LABELED  EMERGENCY SWITCH SHALL BE PROVIDED AS PART OF THE INSTALLATION THE SWITCH SHALL  BE READILY ACCESSIBLE TO THE OCCUPANTS AND SHALL BE INSTALLED AT LEAST 5' (152 M) AWAY,  ADJACENT TO, AND WITHIN SIGHT OF THE UNIT * ANY DAMAGED CABLE MUST BE IMMEDIATELY REPLACED  * TURN POWER OFF BEFORE SERVICING OR MODIFYING ANY CABLE CONNECTIONS IN THIS UNIT * TO PREVENT ELECTRIC SHOCK HAZARD AND/OR WATER DAMAGE TO THIS CONTROL, ALL  UNUSED RECEPTACLES MUST HAVE A DUMMY PLUG  * THIS CONTROLLER MUST NOT BE INSTALLED IN PROXIMITY OF HIGHLY FLAMMABLE MATERIALS * LOW VOLTAGE OR IMPROPER WIRING MAY CAUSE DAMAGE TO THIS CONTROL SYSTEM READ  AND FOLLOW ALL WIRING INSTRUCTIONS WHEN CONNECTING TO POWER SUPPLY  * THIS PACK CONTAINS NO SERVICEABLE PARTS CONTACT AN AUTHORIZED SERVICE CENTER FOR  SERVICE * ALL CONNECTIONS MUST BE MADE BY A QUALIFIED ELECTRICIAN IN ACCORDANCE WITH THE  NATIONAL ELECTRICAL CODE AND ANY STATE, PROVINCE OR LOCAL ELECTRICAL CODE IN  EFFECT AT THE TIME OF THE INSTALLATION   Aeware®, Gecko®, and their respective logos are Registered Trademarks of Gecko Alliance Group inxe™, inaccess™, intouch™, ink200™, inflo™, input™, inseal™, inlink™, intcip™, instik™, heatwav™  and their respective logos are Trademarks of Gecko Alliance Group   All other product or company names that may be mentioned in this publication are tradenames,  trademarks or registered trademarks of their respective owners...

  • Page 4: Introduction

    TechBook Introduction in.xe Entry-level spa system Congratulations! You have purchased one of the finest  entry-level spa packs available  To install, use and enjoy your inxe spa system take  the time to carefully read these instructions The inxe has been designed for these typical spa  configurations:  • Single pump system • Dual pump system • Pump & blower system • Dual pump & blower system The inxe can be wall-mounted or installed on its  mounting base and comes with an integrated heatwav  water heater...

  • Page 5: Features

    TechBook Features The inxe system boasts a long list of technical features Each of them contributes to bringing the most advanced solutions available to inxe equipped spa owners: in.flo in.put dry-fire protection  input terminal block  A heater safety system located on the heatwav  The input was designed to ease wire insertion (up to # 4 AWG) and connections Tighter input heater with an all-electronic dry-fire protection connection reduces heat generated for increased  component lifetime in.seal in.t.cip watertight protection water temperature algorithm The inseal provides an extra level of protection  intcip is an intelligent water temperature refresh  against water infiltration Connectors and  algorithm that calculates optimal time to start  power box are designed to be watertight so no  pumps and get water temperature readings  water can be in direct contact with electrical  intcip continuously readjusts the heater start time components (IPX-5) in.kin in.axess board access prevention kinetic heat monitoring First ever UL approved kinetic heating protection  Electronic components are placed into separate  manages water temp increase generated by pump  and inaccessible compartments Only serviceable  heat dissipation Hardware protection shuts all  parts are made accessible to service technicians accessories off if it senses water overheating in.link in.stik...

  • Page 6: Overview

    TechBook Overview Accessory fuse Pump 2 fuse Pump 1 fuse  Pump 1 * Pump 2 2 connectors for  connector connector outputs controlled by  independent relays (for  Installation brackets ozonator, CP, light, blower  Transformer fuse or any other accessories)  Main power (120/240 V 5 A)   entry connection Door to access  *Only one output is available on power input  IN.XE-3 connectors  Connector for direct  and fuses 120/240 V 5 A output  (for audio or accessories) Main keypad connector Communication Main power connector (instik) cable input entry Access to heater ...

  • Page 7: InK200 Dimensions

    TechBook in.k200 dimensions: Features: LED display 2" (51 mm) 4 Keys  8 light indicators inlink connector Mechanical Specs: 09 lb (041 kg) Weight: 475" (120 mm) Dimensions (W x H x D): Front panel: 475" x 2" x 17" 17" (43 mm) (120 mm x 51 mm x 43 mm)  Soft gasket Approvals: UV resistance (ASMTD4329) UL, CSA, TUV and CE in.xe installation Floor installation procedure 4" The following material Slide back side of the ...

  • Page 8: Wall Installation Procedure

    TechBook Wall installation procedure The following material is  In the case of a flat  Firmly attach lower  Note: Make sure these  wooden surface: select  2 screws and 2 washers  mounting holes on each  recommended: the most appropriate  are installed They will  side of the pack with  location on wall for  make the pack stable  the 2 remaining screws  4- # 10 screws of  the spa pack A 4" (52  and 2 washers  when input, outputs and  appropriate length with  mm) square cut-out will  accessory connectors will  round, truss or pan  be needed to allow  be inserted in their ports head the transformer to fit  through it 4- washers 5" OD x  0625” thickness (12 mm  Firmly attach, one at a  OD x  time, upper mounting  holes on each side of the  15 mm) spa pack with 2 screws ...

  • Page 9: InK200 Installation & Connections

    Insert the keypad into  the opening you have cut out Put the mounting bracket and the wing nuts back on their  respective bolts and fix the keypad securely in place (see illustration below) Gasket with adhesive " 625 67 mm ∅  1" (25 mm) ∅  1" ∅  1" (25 mm) (25 mm) 1" (25 mm)    dia drill Note: It is the installer’s responsibility to ensure that no obstructions (cables, piping, etc) are present below the deck  at the drill hole location Note: If the installation location is not perfectly even (eg wood surface), make a silicone joint between the  installation surface and the back of the unit to ensure a proper seal around it Connecting the main keypad to the in.xe spa pack The ink200 comes with a 10' (3048 m) cable and an inlink connector To connect the ink200, first remove the inxe cover (6 screws), then insert the inlink connector into the appropriate  keypad connector (as illustrated) Route the cable through one of the molded strain relief channels on the bottom  right side of the spa pack (as illustrated) Don’t forget to replace the cover and all 6 screws (do not over tighten  cover screws) Note: always shut power down before connecting an accessory to the inxe ink200 Connect the main keypad  ink200 as indicated here ...

  • Page 10: InXe Connections

    GFCI panel Proper wiring of the electrical service box, GFCI  and inxe terminal block is essential! Check your electrical code for local regulations   Only copper wire should be used, never  aluminum -----   Disposal of the product   The appliance (or the product) must be     disposed of separately in accordance with     the local waste disposal legislation in force Electrical wiring for North American or CE model of the in.xe bonding lug To install the wiring for the inxe spa control, you'll need  Make sure that only the uncut sheathing is clamped  a Phillips screwdriver and a flat screwdriver  at this opening  Loosen the 2 screws of the spa pack door and open it  Push the color-coded wires into the terminals as  indicated on the sticker and use the flat screwdriver  Remove 55" (142 mm) of cable insulation  to tighten the screws on the terminals  Strip away 1" (25 mm) of each wire insulation  After making sure wire connections are secure, push  Pull the cable through the cutout of the box  them back into the box and close the door Tighten ...
  • Page 11 TechBook Electrical wiring North American model in.xe For 240 V (4 wires) For 120 V (*3 wires) Correct wiring of the  *If connected to a 3  electrical service box,  wire system, no 240 V  GFCI, and pack terminal  component will work block is essential Refer to "Connections Call an electrician  for 120 V heater" section if necessary of this manual Electrical wiring European model in.xe.ce Single-phase Dual-phase Warning! in.xe.ce 230 V or 230/400 V inxece models must ...

  • Page 12: Heater Connections

    TechBook Heater connections Ground Ground heat.wav heater Connections for 230/240 V Connections for 120 V heater (4 kW or 2 kW) heater (1 kW) inxe comes with a high performance heatwav heater  The heatwav heater is factory configured 240 V /4 kW  With no pressure switch, it features inflo integrated  (or 2 kW), but it can be converted to a dedicated  dry-fire protection 120 V / 1 kW by simply switching a cable connection  port Option available on North American models only A watertight panel protects the heater and probe  connectors Removing the panel gives access to inflo  heatwav specification summary: dry-fire protection and hi-limit/regulation probe  connectors, line 1, line 2 and ground power input cables  •  Supports 120 V or 240 V connection ports • ...
  • Page 13 TechBook High Current Integrated latch Low Current Colored & tagged polarizers Low voltage Latch snap & strain Watertight design in.link connectors relief UL & CE The inxe features inlink connectors with colored  A latch mechanism is  and tagged polarizers This new plug and connector  The female connector  provided to maintain male  technology has been specifically designed for easy and  comes with a built-in  safe assembly The tags are interchangeable depending  and female connectors  seal ensuring a watertight  on the output; the polarizers are designed to avoid  together The tab provided  connection assembly  misconnections on the male part gives  sealed from moisture and  the operator an audible  water ingress This sealing  and tactile feedback at  Inlink connectors are easily and conveniently accessible ...
  • Page 14 TechBook Connector map Female connector on spa pack Pump 1 * Pump 2 * Blower Ozonator connector connector connector connector Direct connector In.link output connectors: Keypad connector High-Current - HC connectors: Output  Typical Device Communication connector Out 1  Pump 1 Out 2  Pump 2* Light Low-Current - LC connectors (relay controlled): connector Output  Typical Device Out 3  Blower* Out 4 ...
  • Page 15 5A 240 V 8' T CE for Europe Cable inlink LC 1S  600DB0754 single output loads up to 5 FLA (ozone, circ pump, DC supply, etc) 18/3 48" 5A 120 V 4' Cable inlink LV  9920-401022 light 12 V AC 24/4 144" Light 12 V AC 12' Assembly 120 and 240 V cable kit in.link for in.xe Gecko P/N Description Typical use LC Keying 9917-100894 Keying cable LC - BL - blue  for Blower cable LC Keying   9917-100898 Keying cable LC - O3 - gray for Ozonator  cable HC Keying   9917-100887 Keying cable HC - P2 - violet...
  • Page 16 TechBook Assembly 120 V cable kit in.link for in.xe (continuation) High Current Low Current Gecko P/N Description Typical use Cable Length Cable inlink HC 2S  9920-401239 dual-output loads up to 15 FLA (pump dual speed) 14/4 96" 15A 120 V 8' Cable inlink HC 1S  600DB0857  single-output loads up to 15 FLA (pump single speed) 14/3 96" 15A 120 V 8' Cable inlink LC 1S  600DB0754 single output loads up to 5 FLA (ozone, circ pump, DC supply, etc) 18/3 48" 5A 120 V 4' Cable inlink LV 9920-401022 light 12 V AC...
  • Page 17 TechBook Boot up display sequence (Each parameter is displayed for 2 seconds) 8. 8 . 8 Lamp test Software number Software revision Low level selection Software part number Revision of the software Low level selected from  All the segments and LEDs  low level menu are lighting up Valuable Tips Technical information Make sure that all valves are open in the spa plumbing  There is no mechanical switch in the inxe heater Instead  and that you have good water flow circulating from the  inxe systems have integrated inflo technology The inflo  is an all electronic dry-fire protection device built-in  primary pump into the heater inxe's heater At power up, inflo performs a flow check through  the following process: Important: a minimum flow rate of 18 GPM is required.
  • Page 18 TechBook Make sure all accessories It's important to specify  The values displayed by  This table shows typical  the current rating of the  the system correspond  settings of Br for GFCI  are linked to the bonding connector and connected GFCI used to ensure  to 08 of the maximum  Select the one that  to pack. safe and efficient current  amperage capacity of the  matches your breaker management (and no  GFCI Turn on the breaker. GFCI trippings) GFCI    Br    Use the Up/Down button ...
  • Page 19 TechBook Programming the in.xe using the in.stik This feature is very useful  Shut electrical power off  Use the Up/Down key  Note: If the keypad in use  on production lines to  Turn power on to choose the new  does not have the Prog.  configure packs and in the  desired low level  key, use Light key instead field for service purposes,  At power-up the inxe  configuration number like software updates system will upload all the  If at power-up of the  different configurations set  Press the Prog. key to  system your keypad  Follow these simple  into the instik memory confirm the selected  display shows  steps to upload new  configuration (consult  the following message: predetermined low level  The inxe will then  the configuration  "L _ _ ", it means that all ...
  • Page 20 TechBook Programming the in.xe using the keypad Although every inxe  The keypad display will  Use the Up/Down key to  If at power-up of the  spa pack is factory set,  show L xx where "xx"  choose the new desired  system your keypad  in certain cases when  represents the previous  low level configuration  display shows the  servicing or replacing a  configuration number  number and press the  following message: Program key to confirm  "L _ _ ", it means that all  new unit in the field, it  registered in the system the selected configuration  low level configurations  may be necessary to set  a new predetermined  (consult the configuration  have been downloaded,  low level program  selection chart section in ...
  • Page 21 TechBook Low Level Configuration Selection Chart inxe with low level 85 revision 1, 2 and 3 Config. # CP configuration Ozone configuration Filter Type Heater Pump Always on Clean, P1L Always on Purge On during Filter cycle, with P1 Clean, P1L Duration filtration On during Filter cycle, with CP Clean, CP Always on Always on with CP Clean, P1L Duration filtration On during Filter cycle, with CP Clean, CP On during Filter cycle, with P1 Clean, P1L On during Filter cycle, with P1 Clean, P1L On during Filter cycle, with P1 Clean, P1L On during Filter cycle, with P1 Clean, P1L...
  • Page 22 TechBook in.xe programming field options In the event where none of the predetermined low level  To access this menu, press and hold Prog (or Light key)  program configurations built in the inxe system suit  for  30 seconds Use Up/Down key to choose setting your spa equipment assembly, it's possible to custom  Press Prog key (or Light key) to go to the next parameter configure the inxe system by manually entering key  parameter settings Table 1 Parameter Display Options Description Single-speed = 1 Pump #1 configuration Pump 1 Config Dual-speed = 2 *Pump #1 and Pump #3 = 3 *Available only on certain models  Not installed = 0 Pump 2 Config Single-speed = 1 Pump #2 configuration Dual-speed = 2 Not installed = 0 Blower Config Blower configuration Installed = 1 Not installed = 0 Circ Pump Config Installed = 1 Circulation pump configuration Always on = 2 Not installed = 0...
  • Page 23 TechBook Table 1 Parameter Display Options Description Purge only = 0 Filter Config With Circ Pump = 1 Filter cycle configuration With Pump #1, Low speed = 2 °F = 0 Temp Units Temperature units used on display °C = 1 No time display = 0 Time Format AM/PM format = 1 Clock display format 24H format = 2 Pump #1   1 to 20 amperes (10) Pump #1 high speed current High current Pump #1   1 to 15 amperes (4) Pump #1 low speed current Low current Pump #2   1 to 15 amperes (10) Pump #1 low speed current High current Pump #2   1 to 15 amperes (4) Pump #2 low speed current Low current Blower current 1 to 10 amperes (5) Blower current...
  • Page 24 TechBook Output 1 Output 2 Output 3 Output 4 Direct output  Output 5 or  heater Table 2 Parameter Display Options Description --,1H,1L,2H,2L,3H,3L,4H,  Output 1A Accessory connected to the relay of Output 1A 4L,P5,BL,CP,O3,L2,H --,1H,1L,2H,2L,3H,3L,4H,  Output 1B Accessory connected to the relay of Output 1B 4L,P5,BL,CP,O3,L2,H --,1H,1L,2H,2L,3H,3L,4H,  Output 2 Accessory connected to the relay of Output 2A 4L,P5,BL,CP,O3,L2,H --,1H,1L,2H,2L,3H,3L,4H,  Output 3 Accessory connected to the relay of Output 3A 4L,P5,BL,CP,O3,L2,H --,1H,1L,2H,2L,3H,3L,4H,  Output 4 Accessory connected to the relay of Output 4A 4L,P5,BL,CP,O3,L2,H Output 5 --, H Accessory connected to the relay of Output 5A...
  • Page 25 TechBook Table 2 Parameter Display Options Description CP standard = 0 CP usage Usage of the circulation pump CP always on = 1 Ozone with filtration = 0 Ozone usage Usage of the ozone generator Ozone always on = 1 Circulation pump = 0 Ozone Pump Pump associated with the ozone generator Pump #1 = 1 Standard (UV) = 0 Ozone Type Type of ozone generator Timed (Corona) = 1 Circulation pump = 0 Heater Pump Pump associated with the heater Pump #1 = 1 Purge only = 0 Filter Config With circ pump = 1 Filter cycle configuration With pump 1, low speed = 2 °F = 0 Temp Units Temperature units used on display °C = 1 No time display = 0 Clock Format AM/PM format = 1 Clock display format...
  • Page 26 TechBook Table 3 Parameter Display Options Description --,1H,1L,2H,2L,3H,3L,4H,  Accessory connected to the relay of  Output 1A 4L,P5,BL,CP,O3,L2,H Output 1A --,1H,1L,2H,2L,3H,3L,4H,  Accessory connected to the relay of  Output 1B 4L,P5,BL,CP,O3,L2,H Output 1B --,1H,1L,2H,2L,3H,3L,4H,  Accessory connected to the relay of  Output 2 4L,P5,BL,CP,O3,L2,H Output 2A --,1H,1L,2H,2L,3H,3L,4H,  Accessory connected to the relay of  Output 3 4L,P5,BL,CP,O3,L2,H Output 3A --,1H,1L,2H,2L,3H,3L,4H,  Accessory connected to the relay of  Output 4 4L,P5,BL,CP,O3,L2,H Output 4A Accessory connected to the relay of  Output 5 --, H Output 5A Direct = -- Set to CP only if the circulation pump is  Output Direct CP on Direct = CP...
  • Page 27 TechBook...

  • Page 28: InK200 Keypad Overview

    TechBook in.k200 keypad overview in.k200 Compact series of entry-level keypads that gives complete control to wet fingers! The ink200 is a compact keypad designed to be used  with Aeware’s inxe spa system This new series of entry-level keypads comes in a  waterproof plastic enclosure and is available in single  pump, dual pump; dual pump/blower, or pump/ blower configurations Easy to install, ink200 comes with an inlink connector Note: The following instructions are generic and provide a  quick overview of the main functions Please refer to your own  QRC for specific functions...

  • Page 29: Function Description

    TechBook Function description Smart Winter Mode Pump 1 Pump 2 Blower Light Filter Heater set point indicator indicator indicator indicator indicator indicator indicator indicator Key 1  Key 2 Light key Up/Down key Instructions Key 2 Key 1 Key 2 2 Pump Light key (or single pump/blower) (2 Pump/Blower) Press Key 1 to turn Pump ...
  • Page 30 TechBook Up/Down key Setting filter cycle duration Off Mode Programming the system Use   or   key to set  Press and hold   or  Down This mode allows you  Prog Depending on system  desired water temperature   key until the display  to stop all outputs for  Light configuration the system  The temperature setting  shows  , with " "  30 minutes to perform a  performs either filter cycles  will be displayed for 5  quick spa maintenance representing the duration  or purge cycles seconds to confirm your  in hours   ...

  • Page 31: Typical Settings

    The Heater indicator lights  up when the heater is on  It flashes when there is  a request for more heat  but the heater has not yet  started Typical settings Adjustable Regulating set point: 59°F (15°C) to 104°F (40°C) Factory Default set point: Typical 95°F (35°C) / Max 100°F (38°C) Filter Cycle Duration: 0 to 24 hrs / Factory set at 2hrs Filter Cycle Frequency: 1 to 4 times a day / Factory set at 2 Filter Cycle Start: 00:00 to 23:59 / Factory set at 12:00 Pump Runtime: 1 to 255 min / Factory set at 20 min Light Timeout: 1 to 255 min / Factory set at 120 min Keypads available for the in.xe: ink19 ink35 ink200 (LED display, 4 keys,  ink600 (streamlined) 8 light indicators) ink4 ink8 ink450 (LCD display,  6 keys, 10 function icons)

  • Page 32: InXe Error Codes

    TechBook in.xe error codes in.xe error codes summary Error codes indicate a failure condition or a problem which needs to be corrected to ensure proper functioning  of the system Both the error code and the water temperature are alternatively displayed All errors codes will be displayed on the keypad display An internal hardware error has been detected in the inxe The Prr error message indicates a problem with the  regulation probe The system is constantly verifying if  temperature probe reading is within normal limits Water temperature at the heater has reached 119°F Do not enter spa water! The system did not detect any water flow while the main  pump was running No low-level configuration software has been  downloaded into the system Temperature inside the spa skirt is too high, causing  the internal temperature in the inxe to go above  normal limits Water temperature in the spa has reached 108°F  Do not enter spa water! Specifications subjet to change without prior notice...

  • Page 33: Hr Error Message / Step-By-Step

    TechBook Hr error message / step-by-step An internal hardware error has been detected Step-by-Step • Restart the spa pack  and start & stop all  pumps and blower • If error reappears,  replace the inxe  spa pack  Prr error message / step-by-step Regulation probe issue Step-by-Step • Verify if regulation  probe (located above  the heater) is properly  connected HL Probe & Temp / Regulation Probe • Replace heater  if problem persists • Replace spa pack,  if problem persists...

  • Page 34: Hl Error Message / Flow Chart & Step-By-Step

    TechBook HL error message / flow chart & step-by-step The system has shut down because the temperature at the heater has reached 119°F (48°C). Flow chart Remove spa cover Wait until spa cools  (even during the night) down (add cold water  if needed) Start blower, if spa is  Reset system* equipped with one Is the weather very hot? Replace ...
  • Page 35 TechBook Ground If weather is very hot: If hot weather is not To shorten filter cycle a factor: duration: 3• With a voltmeter, read  1• Remove spa cover  2• Lower set point  6•  P ress and hold the  voltage between the  (even during the night)  Light key for 5 seconds  below current water  live and ground heater  Start blower if spa is  temperature Display will show a  terminals equipped with one  value that represents  Wait until spa cools    The Heater indicator ...

  • Page 36: Flo & Upl Error Message / Flow Chart & Step-By-Step

    TechBook FLO & UPL error message / flow chart & step-by-step The system did not detect any water flow while the primary pump was running. Follow the troubleshooting flow chart below to identify the problem: Make sure that the low-level programming has been properly set, with or without circulation pump  (depending on your system configuration) Flow chart Remove ...
  • Page 37 TechBook Temperature inside the spa equipment compartment is too high Step-by-Step • Remove spa skirt and let  system cool down, until  the error clears • If problem persists  replace spa pack...

  • Page 38: Oh Error Message / Flow Chart & Step-By-Step

    TechBook OH error message / flow chart & step-by-step Water temp in the spa has reached 108°F Flow chart Step-by-Step Remove  spa cover  Replace  Add cold  and let  spa pack,  water and  system cool  if problem  lower filter  down, until  persists cycles the error  Measure water  clears temperature  with a DIGITAL  thermometer ...

  • Page 39: Troubleshooting

    TechBook Troubleshooting Pump 1 doesn't work / flow chart & step-by-step If Pump 1 is not working, follow this troubleshooting flow chart: Flow chart Refer to specific section indicated Measure  Replace  by error message. voltage on  Pump 1 the board  for both  speeds...
  • Page 40 TechBook Pump 1 fuse Pin 1 Pin 6 Pin 3 Pin 2 Pin 1 Pin 1 Pin 6 240 V at P1 connector:  240 V at P1 connector:  240 V at CP connector:  Pin 5 Pin 3 & Pin 1  Pin 6 & Pin 1  Pin 2 & Pin 1  Pin 3 Pin 2 Pin 5 Pin 5 120 V at CP connector: ...

  • Page 41: Pump 2 Or Blower Doesn't Work / Flow Chart & Step-By-Step

    TechBook Pump 2 or blower doesn't work / flow chart & step-by-step If pump 2 or blower is not working, follow this troubleshooting flow chart: Refer to specific section indicated Replace  by error message. pump 2  Measure  or blower voltage on  the board...
  • Page 42 TechBook Pump 2 fuse Pin 6 Pin 2 Pin 1 Pin 1 240 V at P2 connector:  240 V at P2 connector:  Pin 2 & Pin 1  Pin 6 & Pin 1  Pin 6 Pin 2 Accessory fuse Pin 5 Pin 5 120 V at P2 connector:  120 V at P2 connector:  Pin 2 & Pin 5  Pin 6 & Pin 5  •  If Pump 2 or Blower  •  Turn pump 2 to high  •  Turn pump 2 to low ...

  • Page 43: Circulation Pump Doesn't Work / Flow Chart & Step-By-Step

    TechBook Circulation pump doesn't work / flow chart & step-by-step If circulation pump is not working, follow this troubleshooting flow chart: Flow chart Replace circ pump Do you read 120 V for a 120 V Verify if low-level  circ pump (or 240 programming has ...

  • Page 44: Ozonator Doesn't Work / Flow Chart & Step-By-Step

    TechBook Ozonator doesn't work / flow chart & step-by-step If the ozonator is not working, follow this troubleshooting flow chart: Ozonator output will be shut down when pump 1, pump 2 or blower have been turned on manually Flow chart Replace ozonator Do you read 120 V for a Replace spa pack  Has Filter 120 V ozonator if you still aren’t ...

  • Page 45: Nothing Seems To Work / Flow Chart & Step-By-Step

    TechBook Nothing seems to work / flow chart & step-by-step If nothing seems to work, turn off the main breaker and visually inspect power input cable, gently pulling on it to make sure it is properly tightened. Then, follow this troubleshooting flow chart: Flow chart Replace spa pack  ...

  • Page 46: Spa Not Heating / Flow Chart & Step-By-Step

    TechBook Accessory fuse •  Verify if keypad is correctly connected to the spa pack •  Replace transformer  fuse •  If problem persists,  replace spa pack Spa not heating / flow chart & step-by-step If spa is not heating, follow this troubleshooting flow chart: Flow chart Refer to specific   Replace  error message  heater section Are there any error Are heater Replace ...

  • Page 47: Keypad Doesn't Seem To Work Step-By-Step

    TechBook Ground set point indicator Heater indicator 240 V Heater (4 kW or 2 kW) 120 V Heater (1 kW) Spa not heating! •  If voltage reading is  •  Verify if Heater  •  If heater indicator lights  •  Check for an error  not as it should be,  indicator appears on  up on the display, take  message on keypad  verify that heater  keypad display voltage reading on the  display If there is one,  terminals are properly  heater terminals refer to specific sec-...

  • Page 48: Gfci Trips

    TechBook GFCI trips Important connections: Neutral of GFCI must be connected to neutral bus. Ground Neutral from wire spa must be From From To spa connected to electrical box To spa electrical box Main electrical box GFCI panel breaker. Warning! If the GFCI is properly connected but still tripping,  Total current output cannot exceed total current unplug all outputs from the spa pack (pumps, blower, ...

  • Page 49: Step-By-Step Field Replacement Procedure

    TechBook Step-by-step field replacement procedure in.xe Step-by-step field replacement procedure As part of our technical support services, this section  provides step-by-step methods to facilitate the  replacement of inxe spa packs in the field Tools needed: • Phillips & flat screwdrivers  • Multimeter • Open-ended adjustable wrench • Scraper tool • Pliers • GFCI tester All procedures described in this service manual  must only be performed by qualified personnel, in  accordance with the standards applicable in the country  of installation Warning! Disconnect incoming  Carefully revise the spa  Unplug all HC (high  power lines by loosening  plumbing schematics and  current) outputs eg:  When replacing an  the screws on the terminals  identify the spa flow shut  pumps, blower or any  inxe spa pack, make  of the terminal block off valves Make sure that  other accessories ...
  • Page 50 TechBook Unplug all LC (Low  Disconnect the grounding  Using an open-ended  Current) outputs eg:  cable from the bonding  adjustable wrench loosen  main keypad, light or any  lug of the inxe spa pack both 2" plastic nuts at each  other accessory  end of the inxe heater, as  illustrated Remove the 2 screws that  Release the 2" heater nuts  Once that is done, remove  When removing the  from both ends of the spa  the old inxe keypad from  old inxe keypad, make  hold the front of the unit's  feet attached to the spa  piping Release the inxe  the spa sure to note the exact  floor spa pack by sliding the unit  model, available options  away from the guide plate  Note: the procedure on  etc Ideally, the new  replacement keypad  Note: the inxe can also be  that holds the backside of  keypad replacement  wall-mounted For more  the unit's feet in place shown here is for  should be of the exact ...
  • Page 51 TechBook With a scraper tool, gently  Feed the cable of the new  Insert the keypad into the  Peel off the double-sided  clean the installation  keypad through the hole  opening tape protective layer from  surface of the new  opening in the spa  the back of the keypad  keypad Finish by using  an alcohol saturated  Orient the cable's  Make sure that the keypad  paper towel to remove  connector towards the  is well aligned and rests  any unwanted residue left  inxe pack to facilitate its  perfectly in the recess of  over from the old keypad connection later the spa Secure the keypad in  Place a rubber 2" O'ring  When installing the new  Install the new inxe spa  gasket at the end of each  inxe spa pack, slide back  pack in the spa plumbing  place Ensure that its  adhesive strip is properly  heater nut, to prevent  side of the unit's feet into  glued by pressing evenly  water leakage between  the guide plate ...

  • Page 52: How To Replace The Heater

    TechBook How to replace the heater Warning! Before starting removal procedure be sure to: •  Turn off electric power to the the unit •  Ensure spa water valves are closed    (or that the spa is drained) Using a Phillips screwdriver, loosen the 6 screws that  hold the heater connections door in place  Once the screws are removed, disengage the heater  connections door  Loosen and remove the 4 screws and disengage  the heater bracket Ground HL Probe & inflo Ground HL Probe & inflo Temp Probe Temp Probe 240 V Heater (4 kW or 2 kW) 120 V Heater (1 kW) Use a Phillips screwdriver to loosen the terminals and ...
  • Page 53 TechBook After disconnecting all electrical heater connections,  loosen and remove the 2 heater nuts retaining  the heater Disengage heater from the inxe pack by slightly twisting  in such a way that the bottom of the heater comes out  first Pull the heater away from the pack Replace the defective heater with a new one, and repeat  the same procedure in reverse order to reconnect the  replacement heater to the inxe pack Heater nut...

  • Page 54: Specifications

    TechBook Specifications Environmental ratings: Operating temperature: North American model inxe:       32˚F (0˚C) to 140˚F (60˚C) for pump 1 up to 15 A       32˚F (0˚C) to 122˚F (50˚C) for pump 1 up to 20 A       European model inxece:        for single-phase system (32 A Max) or 2-phase (2 x 16 A)       32˚F (0˚C) to 140˚F (60˚C)       for single-phase system (40 A Max) or 2-phase (2 x 20 A)       32˚F (0˚C) to 122˚F (50˚C)       (* Controller must be installed under the spa skirt) Storage temperature: -13°F (-25°C) to 185°F (85°C) ...
  • Page 55 TechBook in.xe UL/CSA electrical specifications Input rating:     120/240 V nominal (+ 5/- 10 %) (2 lines required with neutral) 48 A Max, or:       120 V nominal only (+ 5/- 10%) single line with neutral) 16 A Max,       60Hz nominal (+ 1 5 / -10 Hz) Output ratings: Output     Voltage    Maximum Current    Typical Device Out 1     120/240 V   20 FLA/70 LRA (in-rush)  Pump 1 High Speed     120/240 V   15 FLA/60 LRA (in-rush)  Pump 1 Low Speed Out 2*     240 V ...
  • Page 56 9919-100760-C Gecko Alliance Rev. 09-2013 450 des Canetons, Quebec City (Qc), G2E 5W6 Canada, 1.800.78.GECKO 9225 Stellar Court, Corona, CA 92883 USA, 951.667 .2000 © Groupe Gecko Alliance Inc., 2013 All trademarks or registered trademarks www.geckoalliance.com are the property of their respective owners.

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