Foscam FI9828P User Manual

Foscam FI9828P User Manual

Hd wireless ptz dome ip camera
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V1.0
User
Manual
User
Manual
Model:FI9828P
HD Wireless PTZ Dome IP Camera
(For Windows & Mac OS)

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Summary of Contents for Foscam FI9828P

  • Page 1 V1.0 User Manual User Manual Model:FI9828P HD Wireless PTZ Dome IP Camera (For Windows & Mac OS)...
  • Page 2: Table Of Contents

    4.6 Record................................... 48 4.7 PTZ..................................49 4.8 Firewall...................................54 4.9 System................................... 55 5 Phone APPs..................................59 6 Appendix................................... 59 6.1 Frequently Asked Questions..........................59 6.2 Default Parameters..............................67 6.3 Specifications................................67 6.4 CE & FCC................................68 7 Obtaining Technical Support............................69 Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 3: Security Warning

    1 Overview FOSCAM FI9828P is an integrated wireless IP Camera with a color CMOS sensor enabling viewing resolution 1280*960. It combines a high quality digital video camera, with a powerful web server, to bring clear video to your desktop from anywhere on your local network or over the Internet.
  • Page 4: Key Features

     Supports image snapshot  Supports dual-stream  Supports IR-Cut and the filter change automatically  Embedded FOSCAM DDNS(dynamic domain name service) Service  Supports remote viewing & record from anywhere anytime  Multi-level users management with password protection  Motion detection alert via email or upload image to FTP ...
  • Page 5: Back View

    .foscam. .foscam. Lens Infrared Led Infrared Led Figure 1.1 Infrared LED: 21 IR LEDs, night visibility up to 20 meters LENS: CMOS sensor with zoom lens Back View Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 6: Interface View

    This network camera provides a I/O alarm terminal block which is used to connect to external input / output device. The pin(there are four number in the terminal block from no. 1 to no. 4) definitions are descripted Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 7: Bottom View

    Press and hold on the reset button for 5 seconds. Releasing the reset button, the password will back to the factory default administrator password. The default administrator user is admin with no password. Bottom View Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 8: Access The Ip Camera

    Double click the IP Camera Tool icon and it should find the camera’s IP address automatically after you plug in the network cable. Figure 2.1 Double click the IP address of the camera; your default browser will open to the camera login page. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 9: Access The Camera In Wan

    How to Obtain the WAN IP address from a public website To obtain your WAN IP address, enter the following URL in your browser: http://www.whatismyip.com.The webpage at this address will show you the current WAN IP. Figure 2.3 Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 10: Dynamic Ip Addresses

    Step 1: Open the IP Camera Tool, select the camera you would like to change the port of, right click on the IP address, and click on ”Network Configuration”, this brings up the network configuration box as shown in Figure 2.4 and 2.5. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 11 LAN IP address is set, or you may have problems later with remote access and seeing the camera remotely if the camera loses power and reconnects on a different LAN IP address. Make sure you set a static LAN IP address! Figure 2.6 Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 12 Use the embedded DDNS to access the camera via the Internet Each Foscam camera has an embedded unique DDNS domain name, the format of this domain name is xxxxxx.myfoscam.org. On the bottom of the camera, you can see the domain name sticker with this information on it.
  • Page 13 NOTE : If you have set Third Party DDNS successfully ,the Foscam Domain Name will be invalid. The Third Party DDNS and the Foscam Domain Name cannot work at the same time, the last time you configured will take effect.
  • Page 14: Using The Vlc Player

    Here I can enter one of the following URLs in the VLC. 1) rtsp://admin:123@192.168.1.11:88/videoMain 2) rtsp:// @192.168.1.11:88/videoMain 3) rtsp://:123@192.168.1.11:88/videoMain 4) rtsp://admin@192.168.1.11:88/videoMain Open the VLC, and go to MediaOpen Network Stream option, then enter the URL into VLC. Figure 2.9 Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 15 .foscam. .foscam. Figure 2.10 Sometimes you may need to enter the user name and password again. Click OK and you can see the real-time preview. Figure 2.11 Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 16: Ip Camera Connection To The Server

    Device supports ONVIF2.2.1 protocol,You can easily access the NVR with ONVIF or server with ONVIF. 3 Surveillance Software GUI Please refer to the Quick Installation Guide if you install the camera at first time. After finishing quick installation, you can take time to learn the operation of the software. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 17: Login Window

    Input the new username and password, click "Modify" to complete the modification. You will now use the new username and password to login to the camera in the future. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 18: Setup Wizard

    After logging in for the first time, you will go to “Setup Wizard”automatically. Here you can set the basic parameters of camera, such as camera name, camera time, wireless settings, IP configuration. Figure 3.3 Device Name: You could give name for your camera. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 19 Figure 3.4 System Time: Select the time zone you need to set the date, time,format and so on. Figure 3.5 Wireless networks: Click “Scan”, find the SSID of your wireless router, select and enter the password. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 20: Surveillance Window

    .foscam. .foscam. Figure 3.6 IP: Set IP address of the camera. You could choose to obtain an IP automatically or set the IP address according to your needs. Figure 3.7 3.3 Surveillance Window Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 21 .foscam. Figure 3.8 Section1 FOSCAM Logo/ Live Video / Settings buttons : FOSCAM LOGO : Path to surveillance window. Click this button and back to the surveillance window. : Path to Administrator Control Panel, Click it, and it will lead to Administrator Control Panel and do advanced settings.
  • Page 22 When the bandwidth is very narrow, and bit rate is large, that will lead to video can not play well. You can reset the stream type on Settings-> Video-> Video Settings panel. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 23 1------ Up control button 2------ Down control button 3 ------ Left control button 4------ Right control button 5 ------ Up-Left control button 6------ Up-Right control button 7 ------ Down-Left control button 8------ Down-Right control button Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 24 Secondly: Click Start cruise button, the camera will cruise following the predefined path. Thirdly: Click stop button and finish cruising. Preset settings IPCAM supports 16 preset positions, which is considered enough for DIY home & small business surveillance market. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 25 Schedule: Select it and the IR led light will be off at the schedule period. If you want to define or change the IR led lights schedule time, please go to Settings---> Video--->IR LED Schedule page. Section7 Image quality settings In this page, you can tune Hue, Brightness, Contrast, Saturation, and Sharpness to get higher quality. Section8 Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 26 Click it to make full-screen, or you can double click the surveillance screen to make full-screen. Double click again and exit full-screen. Onscreen Mouse Control Right click the mouse and you can adjust the screen ration, full screen and Zoom up. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 27 Mouse pulley, or by press the CTRL key and click the mouse left button. Second Method: Click it and the live view will be digital zoomed up, then click Zoom Down and the live view back to original size. Figure 3.12 Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 28: Advanced Camera Settings

    Click the button “Settings”, goes to Administrator Control Panel to make advanced camera settings. 4.1 Status Status contains four columns: Device Information, Device Status, Session Status and Log, it will show you various information about your camera. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 29 App Firmware version: Display the application firmware version of your camera. Plug-in version: Display the plug-in version of your camera 4.1.2 Device Status On this page you can see device status such as Alarm status/ Record Status ,DDNS status ,WIFI status and so Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 30: Session Status

    The log record shows who and which IP address accessed or logout the camera and when. Click the page number and go to the corresponding page to see more logs Fill in one page number, click Go button and go to the corresponding page Figure 4.4 Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 31: Basic Settings

    This section allows you to configure the settings of the internal system clocks for your camera. Figure 4.6 Time Zone: Select the time zone for your region from the drop-down menu. Sync with NTP server: Network Time Protocol will synchronize your camera with an Internet time server. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 32: User Accounts

    You can enter the users accounts of visitor 、 operator and adminstrator Manually. Figure 4.7 How to change the password of administrator? Firstly, select the account of administrator, then select “Change password”, enter the old password and the new password, lastly click modify to take effect. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 33 How to add account ? Select one blank column, then enter the new user name, password and privilege, last click Add to take effect. You can see the new added account on the Account list. Figure 4.9 Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 34 Firstly, select the account which you want to change the username, then select “Change username”, enter the new password, lastly click modify to take effect. Figure 4.11 4.2.4 Multi-Camera If you want to view multi-surveillance screens on one window, you need to login one camera, and set it as the Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 35 The firmware within the camera can support a maximum of 9 devices monitoring all at the same time. This page you can both add FOSCAM MJPEG and H.264 series cameras to the first camera and view multi-surveillance screen on one window.
  • Page 36 .foscam. .foscam. Figure 4.13 Back to Surveillance Windows, and click Four Windows option, you will see four cameras you added. Figure 4.14 Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 37 DDNS name and port Figure 4.16 Click Multi-Device Settings. Choose The 2nd Device. Fill in the 2nd camera’s name, DDNS domain name, port number. Enter user name and password and then choose Add. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 38 4----- Enter the 2nd camera’s user name and password 5----- Click Add button and to take effect NOTE: Here the Host must be entered as the second camera’s DDNS domain name, not its LAN IP. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 39 Return to video window. You will see all of the cameras accessible through the internet. When you are away from home, you can use the first camera’s DDNS domain name and port to view all the cameras via internet. Figure 4.19 Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 40: Network

    It is recommended that you use the subnet mask, gateway and DNS server from your locally attached PC. If you don’t know the subnet mask, gateway and DNS server, you can check your computer’s local area connection as follows:     Control Panel Network Connections Local Area Connections Choose Support Details. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 41 .foscam. .foscam. Figure 4.21 Figure 4.22 If you don’t know the DNS server, you can use the same settings as the Default Gateway. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 42: Wireless Settings

    You will only need to fill in the password of your network. Make sure that the SSID, Encryption and the password you filled in are exactly the same for your router. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 43 If you fail to make a wireless connection, please refer to your seller or contact us directly for assistance. 4.3.3 PPPoE If you are using a PPPoE connection, enable it and enter the User Name and Password for your PPPoE account. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 44 .foscam. Figure 4.25 4.3.4 DDNS FOSCAM camera has embedded a unique DDNS domain name when producing, and you can directly use the domain name, you can also use the third party domain name. FOSCAM domain name Here take test09.myfoscam.org for example. Go to option of DDNS on the Settings->Network panel, you can see the domain name.
  • Page 45 .foscam. .foscam. ① Step 1, Go to the website www.no-ip.com to create a free hostname Firstly: Login on www.no-ip.com and click No-IP Free to register. Figure 4.27 Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 46 After registration, please login your email which used to register. You will receive an email from website, please click the link to activate your ACCOUNT as indicated in email. Secondly: Login the link with the registered username and password to create your domain name. Figure 4.29 Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 47 NOTE: If you have set Third Party DDNS successfully ,the Foscam Domain Name will be invalid. The Third Party DDNS and the Foscam Domain Name cannot work at the same time, the last time you configured will take effect. ② Do port forwarding within the router Example: The camera’s LAN IP address is...
  • Page 48 4.3.5 UPnP Figure 4.32 The default UPnP status is closed. You can enable UPnP, then the camera’s software will be configured for port forwarding. Back to the “Device Status” panel, you can see the UPnP status: Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 49 Step 1: Open the IP Camera Tool, select the camera you would like to change the port of, right click on the IP address, and click on ”Network Configuration”, this brings up the network configuration box as shown in Figure 4.32 and 4.33. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 50 LAN IP address is set, or you may have problems later with remote access and seeing the camera remotely if the camera loses power and reconnects on a different LAN IP address. Make sure you set a static LAN IP address! Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 51 Open Internet Explorer if it is not already opened. Click on Tools, then click Internet Options. Next, click the Security tab, then click the Trusted sites button. Click here to add camera’s url Figure 4.37 Click Sites then you can add the camera’s https web site to the internet explorer. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 52 .foscam. .foscam. Enter the camera’s url Figure 4.38 For Firefox, you can add the trusted as the following way: Tools ---- Options ---- Advanced --- View Certificates --- Servers Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 53 .foscam. .foscam. Figure 4.39 Click View Certificates, and go to Servers option. Figure 4.40 Go to Add Exception panel. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 54: Mail Settings

    1 and 65535(except 0 and 65534). But make sure they can not be conflict with other existing ports. 4.3.7 Mail Settings If you want the camera to send emails when motion has been detected, here Mail will need to be configured. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 55 4-----Receiver Mailbox for receiver need not support SMTP,you can set 4 receivers 5-----Save Click Save to take effect 6-----Test Click Test to see if Mail has been successfully configured. Click Test to see if Mail has been successfully configured. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 56 7) The message is denied by the server. Maybe because of the anti-spam privacy of the server 8) The server does not support the authentication mode used by the device 4.3.8 FTP Settings If you want to upload record files and images to your FTP server,you can set FTP Settings. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 57 Port: Default is port 21. If changed, external FTP client program must change the server connection port accordingly. FTP Mode: Here supports two modes: PORT and PASV. Username/password: The FTP account and password. Click Save to take effect. Click Test to see if FTP has been successfully configured. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 58: Video

    First of all, you need to open the P2P function of the IP Camera at “Settings-->Network-->P2P”. Figure 4.46 Search and install Foscam Viewer on Google Play for Android devices, search and install Foscam Viewer on APP Store for iOS devices.
  • Page 59: On Screen Display

    Key Frame Interval: The time between last key frame and next key frame. The shorter the duration, the more likely you will get a better video quality, but at the cost of higher network bandwidth consumption. 4.4.2 On Screen Display This page is used to add time-stamp and device name on the video. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 60: Privacy Zone

    This page is used to set some mask as privacy zone on the video. Figure 4.49 Allow On Screen Display Mask: There are two options: Yes or NO. Select yes and draw a mask area on the video, the mask area will be black on the video. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 61 The mask area Figure 4.50 Click Back button and return to the OSD page, click Save to take effect. Back to the surveillance window, you can see the mask area as the following picture: Figure 4.51 Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 62: Snapshot Settings

    On this page you can set the schedule time for switching IR LED lights. When parameter Mode is set to the Schedule on the Live Video window, at these schedule time, the IR LED lights will be turned off. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 63: Alarm

    Sensitivity---- It supports three modes: Low, Middle and High. The higher the sensitivity, the camera will be more easily alarmed. Select one motion sensitivity. Step 03: Trigger interval--- The interval time between two motion detections. Here supports 5s/6s/7s/8s/9s/10s/11s/12s/13s/14s/15s. Select one interval time. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 64 Step 05: Set detect area Click set detect area and it pop up a window, then you can draw the detection area. Click OK button after settings. When something moving in the detection area, the camera will alarm. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 65 Click the week day words, the corresponding column will be selected. For example, click TUE, the all column of TUE turns to red, that means during Tuesday whole day, when something moving in the detection area, the camera will alarm. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 66 This IP camera provides a I/O alarm terminal block which is used to connect to external input / output device. The alarm device(door sensor, infrared sensor, smoke detectors, etc) send input command to the network camera, then the network camera send output command to the alarm output device(local audible alarm, lights alarm,etc.). Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 67 .foscam. Figure 4.60 There is an IO alarm input/output lines in the FOSCAM camera tails, as shown in Figure 4.608. Enable IO alarm need this cable to connect to the alarm device (door sensor, infrared sensor, smoke detector, etc.). I/O Alarm has four ports: ...
  • Page 68 Click "Clear IO alarm output" , the alarm output device will stop alarming. If IO alarm is triggered again after alarm interval, IO alarm output device will be restart. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 69 .foscam. .foscam. Figure 4.63 Note: motion detection alarm can also be triggered IO alarm output. Figure 4.64 Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 70: Record

    Figure 4.65 4.6.2 Local Alarm Location On this page you can enable local alarm record, and select the local alarm record time. Figure 4.66 4.6.3 Record Schedule On this page you can enable schedule record. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 71: Ptz

    This page will allow you to change the pan/tilt speed and do cruise tracks settings. 4.7.1 Pan/Tilt Speed There are five Pt speed types: very fast, fast, normal, slow and very slowly. Select the desired PTZ speed type and click save button . Figure 4.68 Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 72 Click Save to take effect. Figure 4.70 Manage the Cruise Track There are two default cruise tracks: Vertical and Horizontal. Vertical: The camera will rotate from up to down Horizontal: The camera will rotate form left to right. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 73 For example: I have added three preset points to the “track 1”, that means : When I select the “track 1” on the surveillance window, the camera moves as the following track: upright then Right Most last downleft. You can add preset on the left of the surveillance window. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 74 Add the preset. The cruise tracks have added to the “track 1” . Figure 4.72 After add the cruise track, back to the surveillance window, click Cruise, here you can see all cruise tracks you have added. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 75 Here section will allow you to set the stop position after the camera reboots. It supports three modes: Disable Start-Up, Go To Home Position and Go To Preset Position. Disable Start-Up: When rebooting, the camera will not pan / tilt. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 76: Firewall

    IP addresses listed in the Only allow access from these IP addresses can access the Network Camera. If you select Block access from these IP addresses, only those clients whose IP addresses are in the IP list cannot access the Network Camera. Click Save to take effect. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 77: System

    Click Browse and select the parameters file you have stored, then click Submit to restore the restore the parameters. Figure 4.76 4.9.2 System Upgrade Click “Download the latest firmware”, you will see the following screen. And click “save” to save the firmware on your computer locally. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 78 Click Browse, choose the correct bin file and then click System upgrade. Don’t shut down the power during upgrade. After upgrading, you can see the upgrade result. Figure 4.78 Upgrade Firmware by IP Camera Tool Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 79 5) Never shut down the power of the camera during upgrade until the IP camera restart and get connected. 6) After upgrade successfully, please uninstall the old plugin and re-install it, then reset the camera to the Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 80: Factory Reset

    Click All reset and all parameters will return to factory settings if selected. This is similar to press the Reset button on the bottom of the camera.. Figure 4.81 4.9.4 Reboot Click Reboot System to reboot the camera. This is similar to unplugging the power to the camera. Figure 4.82 Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 81: Phone Apps

    .foscam. 5 Phone APPs FOSCAM provides APP for Android and iOS system, which helps to view and listen to your world anywhere..anytime. Search and install Foscam Viewer on Google Play for Android devices, search and install Foscam Viewer on APP Store for iOS devices.
  • Page 82 .foscam. .foscam. Figure 6.2 Figure 6.3 Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 83 .foscam. .foscam. Figure 6.4 Figure 6.5 Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 84 .foscam. .foscam. Figure 6.6 Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 85 .foscam. .foscam. 6.1.2 Uninstall the add-on of Firefox browser, Google Chrome and IE Chrome. Figure 6.7 Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 86: I Have Forgotten The Administrator Password

    When you use Windows7 or Vista, you may be not able to do manually record or change the record path because of the security settings of computer. There are two ways to resolve this problem: Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 87: No Pictures Problems

    Enable: Initialize and script ActiveX controls not marked as safe Enable: Run ActiveX controls and plug-ins Figure 6.10 If you allow the ActiveX running, but still could not see living video. Please change another port number to try. Don’t use port 8000. Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 88: Upnp Always Failed

    If you want to view all the cameras via the WAN, verify that each camera added in the multi-device settings can be accessed by using the DDNS name and port number. Use the DDNS domain name not the camera’s LAN IP. (For more details see: How to add cameras in WAN) Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 89: Default Parameters

    .foscam. .foscam. 6.2 Default Parameters Default network Parameters IP address: obtain dynamically Subnet mask: obtain dynamically Gateway: obtain dynamically DDNS: Embedded FOSCAM domain name Username and password Default username is admin with a blank password 6.3 Specifications ITEMS FI9828P Sensor...
  • Page 90: Ce & Fcc

    Operation of this equipment in a residential area is like to cause harmful interference, in which case the user will be required to correct the interference at Foscam Digital Technologies Telephone: 1-800-930-0949...
  • Page 91: Obtaining Technical Support

    While we hope your experience with the IPCAM network camera is enjoyable and easy to use, you may experience some issues or have questions that this User’s Guide has not answered. Please contact support via e-mail at support@foscam.us. You can also reach technical support at 1-800-930-0949 by following the automated instructions.

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