Troubleshooting
Before Calling Service
Unit Does Not Operate
Does the display light?
Does the Energy Saver key flash (or light)
and displays are turned OFF?
(See page 32)
Does any of the U## codes and messages
appear on the display?
(U0, U4, U10, U12, U13....etc.,)
Does the Add Staples indicator and
message appear on the display?
Does the Add Paper indicator and
message appear on the display? (J)
Does the paper misfeed indicator and
message appear on the display? (c/I/F)
Does E#-## indicator and message appear
on the display?
66
Check
Action
Check if the Power Switch is turned ON
and if the power cord is inserted into the
outlet.
Press Energy Saver key on the control
panel.
Perform actions in accordance with each
message.
Add Staples (See page 52)
Remove all jammed staples. (See page 54)
Add paper. (See page 55)
Remove the misfed paper. (See page 58)
Turn the copier OFF, then ON. If the error
code does not clear, call your Service
provider.