2.2.39 Play System Prompt After Personal Greeting
Operator 3. If that fails, the caller can record a message. At each stage, there are other options for busy cases
and no-answer cases.
Programming Manual References
"Operator Service" in 2.4.3.1 Automated Attendant
Manager's Manual References
3.4 Customising the Message Manager's Mailbox
2.2.38 PIN Call Routing
Description
Allows the System Administrator to store a maximum of 200 PIN (Personal Identification Number—max. 20
digits) numbers and assign a destination (extension, mailbox, mailbox group, or Custom Service) to each PIN
for each time mode (day, night, lunch, and break). In a Custom Service, callers can be required to enter a PIN
number in order to be directed to a destination.
Conditions
•
This feature is available only when the "Call Transfer Anytime" parameter of a Custom Service is set to
"PIN".
Programming Manual References
2.4.1 Caller ID/DID/PIN Call Routing
"Call Transfer Anytime" in 2.4.4.2 Menu & Transfer
2.2.39 Play System Prompt After Personal Greeting
Description
Allows the Guidance for Recording message to be played for the caller after the Personal Greeting. The
Guidance for Recording message instructs the caller how to terminate the call, access more features, and
rerecord the message.
Programming Manual References
"Play System Prompt after Personal Greeting" in 2.2.2 Personal Options
Manager's Manual References
2.3 Setting Class of Service (COS) Parameters
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Feature Manual
Document Version 2.1 2008/04