Troubleshooting - Philips AC3252 User Manual

7 Troubleshooting

This chapter summarizes the most common problems you could encounter with the
appliance. If you are unable to solve the problem with the information below, contact
the Consumer Care Center in your country.
Problem
The appliance
does not work
even though it is
plugged in..
The appliance
does not work
even though it is
switched on.
The airflow that
comes out of
the air outlet
is significantly
weaker than
before.
The air quality
does not
improve, even
though the
appliance has
been operating
for a long time.
20 EN
Possible solution
The filter replacement code has been displaying on the screen
but you have not replaced the corresponding filter yet. The
appliance will be locked if you keep using the expired filter. In
this case, replace the filter and reset the filter lifetime counter.
•
The appliance is working but the buttons are not
responsive. Check if the child lock is on.
• The filter replacement code has been on
continuously but you have not replaced the
corresponding filter, and the appliance is now
locked. In this case, replace the filter and reset the
filter lifetime counter.
•
The pre-filter is dirty. Clean the pre-filter (see
chapter "Cleaning").
• One of the filters has not been placed in the
appliance. Make sure that all filters are properly
installed in the following order, starting with the
innermost filter: 1) air purification filter; 2) pre-filter.
•
The air quality sensor is wet. The humidity level in
your room is high and causes condensation. Make
sure that the air quality sensor is clean and dry (see
chapter "Cleaning").