Acer B3-A10 Service Manual
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Acer B3-A10 Service Manual

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Longines
B3-A10
SERVICE
GUIDE
1

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Summary of Contents for Acer B3-A10

  • Page 1 Longines B3-A10 SERVICE GUIDE...

  • Page 2: Table Of Contents

    Disassembly and Reassembly Guide…………………………………………….....25-43 L2 Troubleshooting Guide………………………………………………………….……..44-50 Chapter 4 Diagnostic Tool SOP Chapter 5 Serial Number Definition Introduction of Acer FG SN………………………………………………………...………70-77 Introduction of Acer KC PN and Acer KC SN…………………………………....78-79 Chapter 6 FRU (Field Replaceable Unit) List Exploded Diagram………………………………………………………………..……………..81 FRU List…………………………………………………………………………………..….82-85...

  • Page 3: Revision History

    Update Copyright Copyright 2015 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.

  • Page 4: General Information

    For Acer-authorized service providers: Your Acer office may have a different part number code than those given in the FRU list of this printed service guide. The list provided by your regional Acer office must be used to order...
  • Page 5 CHAPTER 1 Product Features and Hardware Specifications Product Features and Hardware Specifications Features………………………………………………….……………………..……….………1-3 Tablet Tour…………………………………………………………………………………..…….4 Front View………………………………………………………………………..…..5 Rear View………………………………………………………………………………6 Top View…………………………………………………………………………….….7 Bottom View………………………………………………………………………...….8 Left View……………………………………………………………………………..…9 Right View………………………………………………………………………..…...10 System Block Diagram………………………………………………………………….……...11...

  • Page 6: Features

    Product Features and Hardware Specifications Features Following is a summary of the tablet’s main specifications: Category Description Footnote Android 5.1 (Lollipop) Operating System Dimensions Dimensions • 172 (W) x 245 (D) x 9.2/9.2 (H) mm (6.77 x 9.65 x 0.36/0.36 and weight inches) Weight...
  • Page 7 7. 1 GB is 1 billion bytes. Actual formatted capacity is less and may vary depending on preloaded materials and operating environment. Acer Recovery Management uses a portion of the stated hard disk capacity as dedicated backup space.
  • Page 8 The company is also developing cloud solutions to bring together the Internet of Things. Acer employs 7,000 people and ranks No. 4 for total PCs globally (IDC 2014). Revenues for 2014 reached US$10.39 billion. Please visit www.acer.com for more information.

  • Page 9: Tablet Tour

    Tablet Tour Six View...

  • Page 10: Front View

    Front View Figure 1.1 Front View Item Description Touch Screen TP-10.1 inch Front Camera Front Camera-5*5*2.95_30W...

  • Page 11: Rear View

    Rear View Figure 1.2 Rear View Item Description Rear Camera Lens Black, cutting glass, bottom silkscreen Rear Cover Module Rear Cover Module includes rear cover, rear camera lens...

  • Page 12: Top View

    Top View Figure 1.3 Top View Item Description Receiver mesh Black-silver, steel mesh...

  • Page 13: Bottom View

    Bottom View Figure 1.4 Bottom View...

  • Page 14: Left View

    Left View Figure 1.5 Left View Item Description Power Key Power on or off the tablet. Volume Key Increases or decreases the tablet volume.

  • Page 15: Right View

    Right View Figure 1.6 Right View...

  • Page 16: System Block Diagram

    System Block Diagram DDR3L DDR3L EMMC （K4B4G1646Q （K4B4G1646Q （KLMAG2WE -HYK0） -HYK0） MB-B031LF） GPS ANT 26M crystal （ACD-3216- 7L26002009 A1-CC-S） 26M crystal 7L26002009 EMI 16bit EMI 16bit MSDC0/8 BT/WIFI FPC ANT 26M clock BT/WIFI/GPS/FM (MT6625) 10.1'/CTP 4lane MIPI Front 1lane MIPI 32.768K Camera Processor MT8151V...

  • Page 17: Chapter 2 Diagnostic Utilities

    CHAPTER 2 Diagnostic Utilities Introduction The Longines TAB has a flash tool designed to software upgrading and a writing tool designed to write SN/IMEI/BT/Wifi/Country Code,etc. Longines’s Flash Tool SOP This document will give the sop of Longines’s Flash Tool. It includes two parts-the open of flash tool and the download of a version.
  • Page 18 Figure 2 The dialog shows up while double check the flash_tool_acer_only..exe Figure 3 The download interface of flash tool...
  • Page 19 Figure 4 The format interface of flash tool (forbidden) As shown in Figure 4, the “Format” interface is forbidden to use. We just need to use the “Download” interface shown in Figure3. 2. Download a Fossil HD’s whole version It includes three steps shown in Figure 5, Figure 6 and Figure 7. Step 1 and Step 2: click the “Scatter-loading”...
  • Page 20 Figure 5 Select a version Figure 6 Find MT8127_Android_scatter.txt...
  • Page 21 Figure 7 Download the version Step 3: make sure the download pattern is “Firmware Upgrade”, press the device’s “Volume +” key, and then connect the android device after power failure with the computer through USB. When the download ok dialog shows up, it means the download of secro-sign.img has been completed. Remember never use the Format pattern to download versions.
  • Page 22 Figure 9 is the interface shown during the downloading process. Figure 9 Downloading While the interface in Figure 10 shows up, it means the download of version completed. Figure 4 Download is completed...

  • Page 23: Rewrite Sn, Imei, Bt & Wifi Apk Sop

    Rewrite SN, IMEI, BT & WIFI APK SOP HOW TO SET UP THE SN OF YOUR DEVICE 1. Preparations Install CSD SN app which will help you set SN (Serial Number). Click the icon to launch this app and you will see two buttons.
  • Page 24 Step2 show HQSN If you choose the “update” button, the SN in your chip will be displayed on the line, and of course the SN should be there. 3. Write CodeSN Step1 set a new CodeSN The same as step3, but this time you will set the SN of your device. Click “CodeSN” button to set the SN of your device and you would see there is an edit text which you enter your validated SN serial number.
  • Page 25 HOW TO SET UP THE BW OF YOUR DEVICE 1. Preparations Install CSD BW app which will help you set BW(Bluetooth address and wifi address). Click the icon to launch this app and you will see three buttons. 2. Write Blutooth Address Step1 Set validated Bluetooth Address Click “Bluetooth Address”...
  • Page 26 Step2 Backup Address Do not forget to click “Backup Nvram” button to make sure bluetooth address will be in your device 3. Write Wifi Address Step1 set Wifi Address Wifi Address” button to set Click “ wifi address You can use the default serial number on the line or a new one and click set button.
  • Page 27 Step2 Backup Address Do not forget to click “Backup Nvram” button to make sure wifi address will be in your device...

  • Page 28: Chapter 3 Service And Maintenance

    CHAPTER 3 Service and Maintenance Introduction This chapter contains general information about the tablet, a list of tools needed to perform the required maintenance and step by step procedures on how to remove and install components from the tablet. Disassembly and Assembly Guide I.
  • Page 29 II. Appropriate Tools for Reference The illustrations below show the appropriate tools that should be used for the tablet’s service and repair. (1) Screwdriver (2) Tweezers Use a pair of tweezers to remove/insert cables. (3) Disassembly Blade...
  • Page 30 III. Disassembly Steps (1) Disassemble the rear cover. Pry into the gap from side key button location, separate the rear cover from tablet as the arrow shown.
  • Page 31 Remark: The disassembly part is the defined rear cover module, including rear cover, rear camera lens and cooling membrane. (2) Disassemble the LINK FPC. Firstly, tear off the yellow mylar on LCM connector.
  • Page 32 Secondly, disassemble the LINK FPC from MB and LCM connector. (3) Disassemble the battery. Firstly, disassemble two screws and remove the steel disc.
  • Page 33 Secondly, disassemble the battery FPC from connector. Thirdly, pry into the gap and disassemble the battery from tablet as the arrow shown.
  • Page 34 WEEE annex VII part：battery...
  • Page 35 (4) Disassemble the MB and assemblies. Firstly, disassemble the yellow mylar on CTP IC FPC and the silver conductive fabric on MB. Secondly, disassemble the rear camera, motor and cable.
  • Page 36 Thirdly, disassemble 4 screws on the speaker boxes and 5 screws on MB.
  • Page 38 (5) Disassemble the front camera and back block-up foam.
  • Page 39 Remark: The disassembly part is the defined MB module, including MB, waterproof label, speaker boxes and motor. WEEE annex VII part：PCB (6) Disassemble the side key FPC.
  • Page 40 (7) Disassemble the MIC rubber cap. Remark: the remaining part is the defined LCD module, including TP, LCM, front cover, 6 pcs of conductive foam (one is assembled under the CTP IC).
  • Page 41 WEEE annex VII part：LCD...
  • Page 42 IV. Reassembly Steps (1) Reassemble the MIC rubber cap. (2) Reassemble the side key FPC.
  • Page 43 (3) Assemble the back block-up foam and front camera on MB. The front camera should be assembled within the white silkscreen.
  • Page 44 (4) Assemble the MB on tablet. Firstly, assemble 4 screws on the speaker boxes and 5 screws on MB.
  • Page 45 Secondly, tear off the protective membrane and assemble the rear camera on MB. Thirdly, assemble the speaker boxes, motor and cables on tablet.
  • Page 46 Fourthly, connect CTP IC FPC and side key FPC with MB connector. Then assemble the yellow mylar on CTP IC FPC and the silver conductive fabric on MB. (5) Assemble the battery. Firstly, tear off the release paper on front cover and assemble the battery.
  • Page 47 Secondly, assemble the battery FPC on MB connector, fix 2 screws on the steel disc. (6) Assemble the LINK FPC from MB and LCM connector, and paste the yellow mylar on LCM conector.
  • Page 48 (7) Combine the battery cover with tablet.

  • Page 49: Iv. L2 Troubleshooting Guide

    IV. L2 Troubleshooting Guide 1. Fail to power on Issue Description Cause Solution Side key FPC isn’t welded well re-weld Fail to power on side key FPC breaks replace side key FPC MB has defects Refer to MB Service Manual 1.
  • Page 50 3. TP issue Issue Description Cause Solution FPC isn’t well assembled re-assemble TP FPC TP touch pad fails FPC breaks replace TP MB is damaged refer to MB Service Manual TP scratches replace TP TP appearance has defects TP is damaged replace TP 4.
  • Page 51 1. Check the side key button’s touching. 2. Check if the FPC is flexible, if the FPC is inserted in place. 3. Check if the FPC is welded well. 4. Check and repair MB 5. Charging issue Issue Description Cause Solution USB cable breaks Replace USB cable...
  • Page 52 1. Check if the FPC is assembled in place or breaks. 2. Use fixture or good MB to test the camera quality. 3. Check and repair MB 7. Front camera issue Issue Description Cause Solution Front camera isn’t well re-assemble assembled Camera not prepared, not working/No function...
  • Page 53 9. MP4 plays abnormally Issue Description Cause Solution MB is damaged Repair MB Multi-media plays SW issue Upgrade SW abnormally Speaker box is defective replace Speaker box Speaker box isn’t well assembled re-assemble 10. Earphone issue Issue Description Cause Solution Earphone socket is defective replace earphone socket No function...
  • Page 54 11. Speaker box issue Issue Description Cause Solution Speaker box has defects replace it Acoustic anomaly MB/SB has defects Repair MB/SB Speaker box connects poorly re-assemble it No sound Speaker box has defects replace speaker box MB/SB has defects Repair MB/SB...
  • Page 55 12. Microphone issue Issue Description Cause Solution MIC has defects replace Acoustic problem Miss assembling MIC rubber case Re-assemble MB has defects Repair MB MIC has no sound MB has defects Repair MB 13. Battery issue Issue Description Cause Solution Screen shows MB has defects Repair MB...

  • Page 56: Chapter 4 Diagnostic Tool Sop

    CHAPTER 4 Diagnostic Tool SOP Please use Acer ADS tool...

  • Page 57: Chapter 5 Serial Number Definition

    PPPPPPPPPP: Acer FG PN which is from the BOM by PM, 10 characters, without dots here. There are 12 characters in Acer FG PN with the format of 2-5-3 code including two dots. For example: LX.G5808.039. Remove dots to get 10 characters of PPPPPPPPPP.
  • Page 58  The week with the year’s first Thursday in it (the formal ISO definition),  The week with 4 January in it,  The first week with the majority (four or more) of its days in the starting year,  The week starting with the Monday in the period 29 December – 4 January. ...
  • Page 59 * SSSSS: One counter to generate sequence number even different platform, product….. >Manufacturer code, two digits defined by Acer SIC. >It only apply by ODM manufacturer location not factory. >Use alphanumeric characters, including 0~9 and A~Z only (Excluding O, I, A, K and U).
  • Page 60 >Maintain one and only one counter to generate sequence numbers at a manufacture site in different factory (Factory1/Factory2) and different product (NB,/Tablet/SHH) that with a unique MM code >Engineering version code of hardware, two characters defined by ODM/vendor. Please use alphanumeric characters, including 0~9 and A~Z only (Excluding O and I).
  • Page 61 M m m Definition Year Week Sequence Number YWW: 1 digit of year & 2 digits for week code, the same as Acer FG SN. dddddd: 6 decimal numbers transferred from 5 hexadecimal numbers SSSSS of Acer 22_Code_FG_SN Transfer formula for S...
  • Page 62 Transfer formula for Base 36 Example: If Acer FG SN (MM) = 3E, SNID (Mmm) = 314 The following table shows two methods to count sequence numbers. Suppose factory manufactures two models A and B at the same time. Divide...
  • Page 63  http://www.barcode-college.com.tw/barcode.htm Note 4.1: Acer label size is 1 cm * 5 cm. This label size is for reference only. ODM can adjust a little the label size to meet physical requirements. ODM also can discuss with related Acer PM to define the best location to stick Acer FG label.
  • Page 64 Note 4.2: Every Acer FG SN in databases is the same as the characters and the meaning of barcode printed on its own label.

  • Page 65: Introduction Of Acer Kc Pn And Acer Kc Sn

    Acer SIC FTP server. There are also 22 characters in an Acer KC SN. The format of Acer KC SN is almost the same as Acer FG SN. Acer KC SN does not have its related SNID.
  • Page 66 Note 6.0.2: Every ODM KC PN can be found in Acer SPL database. (Please contact with the Acer PIC in CSD.) Note 6.0.3: Acer KC PN is more important than Acer KC SN for repair centers.
  • Page 67 Acer office to order FRU parts for repair and service of customer machines. NOTE: To scrap or to return the defective parts, users should follow local government ordinances or regulations on proper disposal, or follow the rules set by the regional Acer office on how to return the defective parts.

  • Page 68: Exploded Diagram

    Exploded Diagram and Description HQ PN Description HQ21711127000 Touch panel HQ20100775000 HQ20700916000 Front cover HQ21900182000 MB landing conductive fabric HQ20711082000 Rear cover (including side key button) HQ22260426000 Rear cover cooling membrane HQ21211272000 Rear camera lens HQ31204096000 Main board HQ20330127000 Speaker Box 1 HQ20330128000 Speaker Box 2 HQ20400069000...

  • Page 69: Fru List

    HQ Part NO. Description Battery HQ60331262000 5340mah_SP318173SE_ac (Acer PN: KT.0020L.001) USB Cable CA33_Micro-5Pin HQ60320586000 2000mA_100cm_ACER Front Camera HQ20200996000 5*5*2.95_30W (Acer PN: NC.21411.036 ) Rear Camera HQ20201028000 8.5*8.5*4.66mm_500W (Acer PN: NC.21411.04A ) MIC Rubber Case HQ21400435000 Black rubber Side Key FPC HQ22001077000...
  • Page 70 LINK FPC HQ22010301000 Steel Disc Used to Lock Battery Connector HQ20900084000 Silver Screw Used to Lock MB & Speaker HQ22110009000 M1.4*3.5_black Used to lock battery HQ22110033000 connector steel disc M1.4*2.0 Front Camera Block Up Foam HQ22200498000 4.6*4.6*0.7_square_black...
  • Page 71 Conductive Fabric for MB Shielding Cover HQ22260425000 70*47*0.08_silver Mylar For LCM connector HQ22230838000 15.2*7*0.06_yellow For front camera connector HQ22230839000 10*5.2*0.06_yellow Break Seal Label HQ60401199000 6*5mm Defined Module LCD Module Touch panel HQ31601537000 (Acer PN:6M.LB6N8.001) Conductive fabric for MB landing...
  • Page 72 Black rear cover HQ31601538000 Rear camera lens MB Module HQ31601539000 Speaker box (Acer PN: NB.LB611.001) Motor Waterproof label Speaker box 1 PN( Right ): HQ20330127000 MB Soldering Spare Parts List Speaker box 2 PN( Left ): HQ20330128000 Motor PN: HQ20400069000...

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