Performing a Factory Reset of Your
Wireless Scale
All data that wasn't synced before factory resetting your Wireless Scale
will be lost permanently.
Factory resetting your Wireless Scale allows you to delete the data stored on it. Factory
resetting completes the dissociation process.
Factory resetting your Wireless Scale will not remove any of the data
from the Withings Health Mate® app.
1. Go to the Bluetooth settings of your device and "forget" your Wireless Scale.
from the list of Bluetooth devices.
2. Remove one of the batteries for ten seconds.
3. Put the battery back.
4. When "Hello" appears on the display of your scale, press and hold the two buttons
at the back of the scale for 20 seconds until "Factory" appears.
At this time, you can start the installation process for the Wireless Scale.
Refer to
"Setting Up the Wireless Scale" on page 9
Wireless Scale
v1.0 | April, 2016
for more information.
EN - 43
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