Acer Aspire 1360 Series Service Manual
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Acer Aspire 1360 Series Service Manual

Acer Aspire 1360 Series Service Manual

Acer notebook computer service guide
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See also: Service Manual , User Manual
Aspire 1360/1520 Series
Service Guide
PRINTED IN TAIWAN

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Summary of Contents for Acer Aspire 1360 Series

  • Page 1 Aspire 1360/1520 Series Service Guide PRINTED IN TAIWAN...

  • Page 2: Revision History

    Revision History Please refer to the table below for the updates made on Aspire 1360/1520 service guide. Date 2004/10/20 Chapter 1 Chapter Add the most up-to-date system block diagram on page 3. Change the memory controller to “built-in CPU” on page 18. Updates...
  • Page 3 Copyright Copyright © 2004 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.

  • Page 4: Screen Messages

    Conventions The following conventions are used in this manual: Screen messages NOTE WARNING CAUTION IMPORTANT Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions.
  • Page 5 DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 7: Table Of Contents

    Table of Contents Chapter 1 System Introduction Features ............1 System Block Diagram .
  • Page 8 Table of Contents Removing the Fan ..........61 Removing the Thermal Module .

  • Page 10: Chapter 1 System Introduction

    System Introduction Features This computer was designed with the user in mind. Here are just a few of its many features: Performance Mobile AMD Sempron supporting AMD Power Now! Technology and HyperTransport technology (for Aspire 1360 only) AMD Athlon 64 processor 3000+ to 3400+ or higher with 1 MB cache, supporting HyperTransport technology (for Aspire 1520 only) VIA Chipset-integrated Unichrome PRO graphics core, with up to 64MB of shared memory 256/512MB of DDR333 SDRAM, upgradeable to 2048MB with dual soDIMM modules...
  • Page 11 Four Universal Serial Bus (USB) 2.0 ports One IEEE 1394 port IEEE 802.11b/g Wireless LAN (manufacturing option) ® Bluetooth (manufacturing option) Expansion One Type III or two Type II CardBus PC Card slots Upgradeable hard disk and memory modules Human-centric design Rugged, yet extremely portable, construction Stylish appearance Full-size keyboard with four programmable launch keys...

  • Page 12: System Block Diagram

    System Block Diagram SIDE PIDE Chapter 1...

  • Page 13: Board Layout

    Board Layout Top View Line-in Port Line-out Port RJ45+RJ11 LCD Inverter Cable Connector USB Port USB Port USB Port USB Port VGA Port S-Video Port LCD Coaxial Cable Connector Parallel Port DC-in Port LCD Lid Switch CPU Socket North Bridge Fan Connector Note: There is no 18 on this main board.

  • Page 14: Bottom View

    Bottom View Wireless LAN Card Connector Modem Board Connector Modem Cable Connector IEEE 1394 Port Chapter 1 FIR Port DIMM Socket 1 DIMM Socket 2 DC Charger Board Connector...

  • Page 15: Panel

    Panel Ports allow you to connect peripheral devices to your computer as you would with a desktop PC. Front View Display screen Status indicators Power button Launch Keys Palmrest Click buttons & 4-way scroll key Touchpad Keyboard Ventilation Slot Item Liquid-Crystal Display (LCD) provides visual output.

  • Page 16: Left View

    Left view Icon PC Card slots Eject button Optical drive IEEE 1394 port Infrared port LED indicator Eject button Emergency eject slot Speaker Chapter 1 Item/ Port Supports two Type II or one Type III CardBus PC Card(s). Eject PC cards from the card slots. Internal optical drive;...

  • Page 17: Right View

    Right View Item/ Port Speaker Ventilation slots Security keylock Description Delivers stereo audio output. Enable the computer to stay cool, even after prolonged use. Connects to a Kensington-compatible computer security lock. Chapter 1...

  • Page 18: Rear Panel

    Rear Panel Icon Chapter 1 Port Power Jack Connects to an AC adapter Parallel port Connects to a parallel device (e.g., parallel printer) Ventilation slots Enable the computer to stay cool, even after prolonged use. S-video port Connects to a television or display device with S-video input.

  • Page 19: Bottom View

    Bottom View Battery bay Battery release latch Memory compartment Item Houses the computer’s battery pack. Unlatches the battery to remove the battery pack. Houses the computer’s main memory. Description Chapter 1...

  • Page 20: Indicators

    Indicators The computer provides an array of seven indicators located below the display screen, showing the status of the computer and its components. The Power and Sleep status icons are visible even when you close the display cover so you can see the status of the computer while the cover is closed.

  • Page 21: Keyboard

    Keyboard The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys. Special keys Lock keys The keyboard has three lock keys which you can toggle on and off. Lock key Caps Lock Num Lock (Fn-F11) Scroll Lock (Fn-F12) Description...

  • Page 22: Embedded Numeric Keypad

    Embedded numeric keypad The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys. Desired access Number keys on embedded keypad...

  • Page 23: Windows Keys

    Windows keys The keyboard has two keys that perform Windows-specific functions. Keys Windows logo key Application key Description Start button. Combinations with this key perform shortcut functions. Below are a few examples: + Tab (Activates next taskbar button) + E (Explores My Computer) + F (Finds Document) + M (Minimizes All) + M (Undoes Minimize All)

  • Page 24: Hot Keys

    Hot Keys The computer employs hot keys or key combinations to access most of the computer’s controls like screen contrast and brightness, volume output and the BIOS Utility. To activate hot keys, press and hold the Fn key before pressing the other key in the hot key combination. Hot Key Icon Chapter 1...
  • Page 25 Hot Key Icon Fn- ¨ Gr-Euro The Euro symbol If your keyboard layout is set to United States-International or United Kingdom or if you have a keyboard with a European layout, you can type the Euro symbol on your keyboard. NOTE: for US keyboard users: The keyboard layout is set when you first set up Windows.
  • Page 26 Located at the top of the keyboard are six buttons. These buttons are called lauch keys. They are designated as mail button, Web browser button, P1, P2, Bluetooth and Wireless buttons. The Wireless and Bluetooth buttons cannot be set by the user. To set the other four launch keys, run the Acer Launch Manager. Icon...

  • Page 27: Hardware Specifications And Configurations

    BIOS password control Controller VIA K8N800+VIA VT8235CE NS PC87392 VIA VT1612A ® NVIDIA GeForce FX Go5200 for Aspire 1360 Series ® NVIDIA GeForce FX Go5700 for Aspire 1520 Series Embedded in VT8235CE Mitsubish LPC keyboard controller M38857 TI PCI 7420 Embedded in VT8235CE 10/100: VIA 6103L;...
  • Page 28 Second Level Cache Item Cache controller Cache size 1st level cache control 2nd level cache control Cache scheme control System Memory Item Memory controller Onboard memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Supports DIMM voltage Supports DIMM package...

  • Page 29: Modem Interface

    LAN Interface Item Supports LAN protocol LAN connector type LAN connector location PXE Version Modem Interface Item Chipset Fax modem data baud rate (bps) Data modem data baud rate (bps) Supports modem protocol Modem connector type Modem connector location Hard Disk Drive Interface Item Vendor &...
  • Page 30 CD-ROM Interface Items Vendor & Model Name QSI SCR242 Mitsumi SR244W1 Performance Specification Brust Data Transfer rate PIO mode 4: Multi-word DMA mode 2: Ultra DMA mode 2: Access time (typ.) QSI- Random: 90 ms Full Stroke: 180 ms Mitsumi- Random: 100 ms Full Stroke: 240 ms Rotation speed...
  • Page 31 DVD-ROM Interface Item Average Full Access time (typ.) Data Buffer Capacity Interface Applicable disc format Loading mechanism Power Requirement Input Voltage Combo Drive Interface Item Vendor & model name Performance Specification Specification Random CAV mode 110 msec typical 150 msec average max Full Stroke CAV mode 200 msec typical 260 msec average max...
  • Page 32 Combo Drive Interface Item Transfer rate (KB/sec) Buffer rate Access time Start up time Stop time Acoustic noise Interface Master/Slave PC compatible Applicable disc format Slope Dimensions, Weight Eject DVD Dual Interface Item Vendor & model name Disc type for read/write application Applicable Formats Applicable Media Type Chapter 1...
  • Page 33 DVD Dual Interface Item Disc Diameter Capacity Operation environment for “write/rewrite” application Host Machine Memory Hard Disk Disc Diameter Recommended Media Mechanism Pick-up Traverse mechanism Spindle motor Specification 12cm and 8cm 2048 bytes/sector (DVD) 2048 bytes/block (CD Mode-1 and Mode-2 Form-1) 2336 bytes/block (Mode-2) 2328 bytes/block (Mode-2 Form-2) IBM compatible PC (Pentium 166 MHz or above)

  • Page 34: Audio Interface

    DVD Dual Interface Item Loading mechanism Audio Interface Item Audio Controller Audio onboard or optional Mono or Stereo Resolution Compatibility Mixed sound source Voice channel Sampling rate Internal microphone Internal speaker / Quantity Supports PnP DMA channel Supports PnP IRQ Video Interface Item Vendor &...

  • Page 35: Video Memory

    VGA Display Resolution Display device 640x480 1600x1200 CRT True image Video Memory Item Fixed or upgradeable Video memory size LCD Display Resolution Resolution 640x480 720x480 800x600 848x480 1024x768 CRT Display Resolutions Resolution 640x480 720x480 800x600 848x480 1024x768 1152x864 1280x1024 1400x1050 1600x1200 Parallel Port Item...
  • Page 36 Parallel Port Item Optional parallel port IRQ (in BIOS Setup) USB Port Item USB Compliancy Level OHCI Number of USB port Location Other Remarks PCMCIA Port Item PCMCIA controller Supports card type Number of slots Access location Supports ZV (Zoomed Video) port Supports 32 bit CardBus Keyboard Item...
  • Page 37 Item Screen Diagonal (mm) Active Area (mm) Display resolution (pixels) Pixel Pitch Pixel Arrangement Display Mode Typical White Luminance (cd/m also called Brightness Luminance Uniformity Contrast Ratio Response Time (Optical Rise Time/Fall Time) Nominal Input Voltage VDD Typical Power Consumption (watt) Weight Physical Size(mm) Electrical Interface...

  • Page 38: Environmental Requirements

    AC Adapter Item Over Voltage Protection (OVP) Short circuit protection Electrostatic discharge (ESD) Dielectric Withstand Voltage Primary to secondary Ground leakage current Power Management Power Saving Mode Standby Mode Enter Standby Mode when 1.Standby/Hibernation hot-key is pressed and system is not ready to enter Hibernation mode.

  • Page 39: Mechanical Specification

    Mechanical Specification Item Dimensions Weight I/O Ports Drive Bays Material Indicators Switch Specification 361(W) x 292.5(D) x 47.3(H)mm 3.6kg (8lbs) Two Type II or one Type III PC CardBus (PCMCIA) slot One IEEE 1394 port One FIR port One RJ-11 modem jack (V.92, 56K) One RJ-45 network jack One DC-in jack One parallel port (ECP/EPP)
  • Page 40 Chapter 1...

  • Page 41: Chapter 2 System Utilities

    90.F8.00.37 VGA BIOS Ver 02.13.29 KBC Ver xxxxxxxxxxxxxxxxxxxxxx Serial Number Asset Tag Number Produce Name Aspire 1360 Manufacturer Name: Acer xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx UUID: Help Select Item ↑ ↓ ← → Exit Select Menu Chapter 2 during POST (when “Press <F2> to enter Setup” message is prompted...

  • Page 42: Navigating The Bios Utility

    Navigating the BIOS Utility There are six menu options: Info., Main, System Devices, Security, Boot, and Exit. Follow these instructions: To choose a menu, use the cursor left/right keys (zx). To choose a parameter, use the cursor up/down keys ( wy). To change the value of a parameter, press por q.

  • Page 43: Information

    Serial Number Displays the system serial number. Asset Tag Number Product Name Displays the product name. Manufacturer Name Displays the Acer company. UUID Number Displays the UUID (Universal Unique IDentifier) string = 32 bytes. Chapter 2 PhoenixBIOS Setup Utility Advanced...

  • Page 44: Main

    Main The Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user to specify standard IBM PC AT system parameters. Info. Main System Time: System Date: System Memory: 640 KB Extended Memory: 446MB Video Memory...
  • Page 45 The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter System Time Sets the system time. The hours are displayed with 24-hour format. System Date Sets the system date. System Memory This field reports the memory size of the system.

  • Page 46: Advanced

    Advanced The Advanced menu screen contains parameters involving your hardware devices. It also provides advanced settings of the system. Info. Main Infrared Port (FIR) Base I/O address: Interrupt: DMA channel: Parallel port: Mode: Base I/O address: Interrupt: DMA channel: Infrared Port (FIR): Help Select Item ↑...
  • Page 47 Parameter DMA channel Sets a DMA channel for the printer to operate in ECP mode. This parameter is enabled only if Mode is set to ECP. Legacy USB Support Enables, disables USB interface devices support. (Enable for use with a non-USB aware Operating System such as DOS or UNIX).

  • Page 48: Security

    Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. Info. Main User Password is : Supervisor Password is : Set User Password Set Supervisor Password Primary HardDisk Security Password on Boot Help ↑ ↓ Select Item ←...

  • Page 49: Setting A Password

    The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter User Password is Supervisor Password is Set User Password Set Supervisor Password Primary Harddisk Security Password on Boot NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don’t forget your password.
  • Page 50 Removing a Password Follow these steps: Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The Set Password box appears: Type the current password in the Enter Current Password field and press e. Press e twice without typing anything in the Enter New Password and Confirm New Password fields.
  • Page 51 If the current password entered does not match the actual current password, the screen will show you the Setup Warning. If the new password and confirm new password strings do not match, the screen will display the following message. Chapter 2...

  • Page 52: Boot

    Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay. Info. Main +Hard Drive Floppy Drive CD-ROM/DVD Drive...

  • Page 53: Exit

    Exit The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use. Info. Main Exit Saving Changes Exit Dicarding Changes Load Setup Defaults Discard Changes Save Changes Help ↑ ↓ Select Item ← → Exit Select Menu The table below describes the parameters in this screen.

  • Page 54: Bios Flash Utility

    BIOS Flash Utility The BIOS flash memory update is required for the following conditions: New versions of system programs New features or options Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility.

  • Page 55: Machine Disassembly And Replacement

    Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat-bladed screw driver Phillips screw driver Tweezers Plastic Flat-bladed screw driver...

  • Page 56: General Information

    General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: Turn off the power to the system and all peripherals. Unplug the AC adapter and all power and signal cables from the system. Chapter 3...

  • Page 57: Disassembly Procedure Flowchart

    Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.

  • Page 58: Screw List

    LCD Coaxial Cable Screw List Item SCREW MAC FLAT M2.5*L4 NI NYLOK (86.00123.630) SCREW M2.0*L10 NYLOK(86.9A352.100) SCREW M2*3 NYLON 1JMCPC- 420325(86.9A352.3R0) SCREW M2.5X6(86.9A353.6R0) SCREW M3x4 (86.9A524.4R0) SCREW M2X2.0 (86.9A552.2R0) SCREW WAFER NYLOK NI 2ML3 (86.9A552.3R0) SCRW M2*4 WAFER NI (86.9A552.4R0) SCRW M2.5*3 WAFER NI (86.9A553.3R0) SCREW M2.5*4L NI (86.9A553.4R0) LCD Module...

  • Page 59: Removing The Battery

    Removing the Battery To remove the battery, push the battery release latch. Then slide the battery out from the machine. Chapter 3...

  • Page 60: Removing The Memory Module

    Removing the Memory Module See “Removing the Battery” on page 50. To remove the memory module from the machine, first remove the two screws holding the dimm cover. Remove the dimm cover. Pop up the memory. Then remove the memory. Chapter 3...

  • Page 61: Removing The Wireless Lan Board And The Modem Board

    Removing the Wireless LAN Board and the Modem Board See “Removing the Battery” on page 50. To remove the wireless LAN board, first remove the two screws holding the modem cover. Remove the modem cover from the machine. Disconnect the wireless antennae. Pop out the wireless LAN board.

  • Page 62: Removing The Hard Disk Drive Module

    Removing the Hard Disk Drive Module See “Removing the Battery” on page 50. To remove the hard disk drive, pull the hard disk dirve carefully. Then take the hard disk drive out of the main unit. Disassembling the Hard Disk Drive Module See “Removing the Battery”...

  • Page 63: Removing The Lcd Module

    Removing the LCD Module Removing the Middle Cover See “Removing the Battery” on page 50. To remove the middle cover, first use a plastic flat screwdriver to detach the right hinge cap. If you do not have a plastic flat screwdriver, you can simply detach the right hinge cover as the image shows. There is no screw fastening the right hinge cap to the main unit.

  • Page 64: Removing The Lcd Module

    Removing the LCD Module See “Removing the Battery” on page 50. See “Removing the Middle Cover” on page 54. See “Removing the Launch Board” on page 54. Remove the screw that fastens the LCD coaxial cable and disconnect the cable. Then disconnect the LCD inverter cable.Then pull out the wireless antennae from the main unit carefully.
  • Page 65 Chapter 3...

  • Page 66: Disassembling The Lcd Module

    Disassembling the LCD Module Removing the LCD Bezel See “Removing the Battery” on page 50. See “Removing the Middle Cover” on page 54. See “Removing the Launch Board” on page 54. See “Removing the LCD Module” on page 55. Use plastic tweezers to remove the four screw pads, and then remove the four screws that fasten the LCD bezel.

  • Page 67: Removing The 15" Tft Lcd

    NOTE: Please arrange the LCD inverter cable well to the LCD panel as the picture below shows when you reassemble the LCD module. Removing the 15” TFT LCD See “Removing the Battery” on page 50. See “Removing the Middle Cover” on page 54. See “Removing the Launch Board”...

  • Page 68: Removing The Lcd Brackets

    Removing the LCD Brackets See “Removing the Battery” on page 50. See “Removing the Middle Cover” on page 54. See “Removing the Launch Board” on page 54. See “Removing the LCD Module” on page 55. See “Removing the LCD Bezel” on page 57. See “Removing the Inverter Board (15”...

  • Page 69: Removing The Lcd Hinges

    Removing the LCD Hinges See “Removing the Battery” on page 50. See “Removing the Middle Cover” on page 54. See “Removing the Launch Board” on page 54. See “Removing the LCD Module” on page 55. See “Removing the LCD Bezel” on page 57. See “Removing the Inverter Board (15”...

  • Page 70: Disassembling The Main Unit

    Disassembling the Main Unit Removing the Keyboard See “Removing the Battery” on page 50. See “Removing the Middle Cover” on page 54. Detach the keyboard from the main unit. Then turn over the keyboard. Disconnect the keyboard cable and remove the keyboard. Removing the RTC Battery See “Removing the Battery”...

  • Page 71: Removing The Thermal Module

    Removing the Thermal Module See “Removing the Battery” on page 50. See “Removing the Middle Cover” on page 54. See “Removing the Keyboard” on page 61. See “Removing the Middle Cover Hook /Fan” on page 61. Disconnect the fan cable then remove the four screws fastening the thermal module. Then remove the thermal module.

  • Page 72: Removing The Upper Case Assemly

    See “Removing the Middle Cover” on page 54. See “Removing the Keyboard” on page 61. See “Removing the RTC Battery” on page 61. See “Removing the Middle Cover Hook /Fan” on page 61. See “Removing the Thermal Module” on page 62. Lift up the CPU lever, then place the CPU back to the CPU socket.

  • Page 73: Removing The Touchpad Board

    Removing the Touchpad Board See “Removing the Battery” on page 50. See “Removing the Middle Cover” on page 54. See “Removing the Keyboard” on page 61. See “Removing the Upper Case Assemly” on page 63. To detach the touch pad board, first disconnect the touch pad cable from the touch pad board with a plastic tweezers.Then release the touchpad cover lock on the back as the picture shows.

  • Page 74: Removing The Cpu Heatsink Plate

    See “Removing the Middle Cover” on page 54. See “Removing the Keyboard” on page 61. See “Removing the Middle Cover Hook /Fan” on page 61. See “Removing the Thermal Module” on page 62. Remove the seven screws holding the VGA thermal plate then remove it. Removing the CPU Heatsink Plate See “Removing the Battery”...

  • Page 75: Removing The Odd Module(1)

    Removing the ODD Module(1) See “Removing the Battery” on page 50. Remove the screw that fastens the ODD bracket on the bottom. Push the ODD module at the point the red arrow indicates hard.Then remove the ODD module from the lower case. NOTE: If you need to replace the ODD module only, you can remove the ODD module as the steps above.

  • Page 76: Removing The Main Board

    See “Removing the Upper Case Assemly” on page 63. Remove the four screws holding the HDD bracket, then remove the HDD bracket. Removing the Main Board See “Removing the Battery” on page 50. See “Removing the Middle Cover” on page 54. See “Removing the Keyboard”...

  • Page 77: Removing The Dc Board

    Removing the DC Board See “Removing the Battery” on page 50. See “Removing the Middle Cover” on page 54. See “Removing the Keyboard” on page 61. See “Removing the Upper Case Assemly” on page 63. See “Removing the Middle Cover Hook /Fan” on page 61. See “Removing the Thermal Module”...

  • Page 78: Removing The Pcmcia Slot

    Removing the PCMCIA Slot See “Removing the Battery” on page 50. See “Removing the Middle Cover” on page 54. See “Removing the Keyboard” on page 61. See “Removing the Upper Case Assemly” on page 63. See “Removing the Middle Cover Hook /Fan” on page 61. See “Removing the Thermal Module”...
  • Page 79 10. See “Removing the ODD Module(2)” on page 66. 11. See “Removing the HDD Bracket” on page 66. 12. See “Removing the Main Board” on page 67. 13. See “Removing the DC Board” on page 68. 14. Tear off the tape fastening the speaker set cable. Then remove the four screws that secure the speaker set.

  • Page 80: System Upgrade Procedure

    System Upgrade Procedure Base Unit to Wireless Unit Turn out the two screws fastening the modem cover then open the cover. Connect the wirless antennae. Insert the wireless LAN board to the wireless socket on the main board. Close the modem cover and fasten the cover with the two screws. NOTE: You must connect the wireless antennae before you insert the wireless LAN board to the socket.

  • Page 81: Chapter 4 Troubleshooting

    Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Obtain the failing symptoms in as much detail as possible.

  • Page 82: System Check Procedures

    System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail.

  • Page 83: Memory Check

    If any of these devices do not work, reconnect the cable connector and repeat the failing operation. Memory check Memory errors might stop system operations, show error messages on the screen, or hang the system. Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board. Go to the diagnostic memory in the test items.
  • Page 84 Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figure If the voltage is not correct, replace the power adapter. If the voltage is within the range, do the following: Replace the System board.

  • Page 85: Touchpad Check

    Check the Battery Pack To check the battery pack, do the following: From Software: Check out the Power Management in control Panel In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct.

  • Page 86: Power-On Self-Test (Post) Error Message

    Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer.

  • Page 87: Index Of Error Messages

    Index of Error Messages Error Code List Error Codes <No error code> <No error code> Error Message List Error Messages Failure Fixed Disk Stuck Key Keyboard error Keyboard Controller Failed Keyboard locked - Unlock key switch Monitor type does not match CMOS - Run Setup Run “Load Default Settings” in BIOS Setup Utility. Shadow RAM Failed at offset: nnnn System RAM Failed at offset: nnnn Extended RAM Failed at offset: nnnn...
  • Page 88 Error Message List Error Messages Real time clock error Previous boot incomplete - Default configuration used Memory size found by POST differed from CMOS Diskette drive A error Incorrect Drive A type - run SETUP System cache error - Cache disabled CPU ID: DMA Test Failed Software NMI Failed...
  • Page 89 Error Message List No beep Error Messages No beep, power-on indicator turns off and LCD is blank. No beep, power-on indicator turns on and LCD is blank. No beep, power-on indicator turns on and LCD is blank. But you can see POST on an external CRT.

  • Page 90: Post Code

    POST Code Code Beeps Verify Real Mode Disable Non-Maskable Interrupt (NMI) Get CPU type Initialize system hardware Initialize chipset with initial POST values Set IN POST flag Initialize CPU registers Enable CPU cache Initialize caches to initial POST values Initialize I/O component Initialize the local bus IDE Initialize Power Management Load alternate registers with initial POST...
  • Page 91 Code Chapter 4 Beeps 2-1-2-3 Check ROM copyright notice Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled...
  • Page 92 Code Beeps Initialize floppy controller Determine number of ATA drives (optional) Initialize hard-disk controllers Initialize local-bus hard-disk controllers Jump to UserPatch2 Build MPTABLE for multi-processor boards Install CD ROM for boot Clear huge ES segment register Fixup Multi Processor table Search for option ROMs.
  • Page 93 Code Code Chapter 4 Beeps Unknown interrupt Beeps Initialize the chipset Initialize the bridge Initialize the CPU Initialize the system timer Initialize system I/O Check force recovery boot Checksum BIOS ROM Go to BIOS Set Huge Segment Initialize Multi Processor Initialize OEM special code Initialize PIC and DMA Initialize Memory type...

  • Page 94: Index Of Symptom-To-Fru Error Message

    Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error LCD backlight doesn't work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted Unreadable LCD screen Missing pels in characters Abnormal screen Wrong color displayed LCD has extra horizontal or vertical lines displayed.

  • Page 95: Pcmcia-Related Symptoms

    Power-Related Symptoms Symptom / Error Battery can’t be charged PCMCIA-Related Symptoms Symptom / Error System cannot detect the PC Card (PCMCIA) PCMCIA slot pin is damaged. Memory-Related Symptoms Symptom / Error Memory count (size) appears different from actual size. Speaker-Related Symptoms Symptom / Error In Windows, multimedia programs, no sound comes from the computer.

  • Page 96: Peripheral-Related Symptoms

    Power Management-Related Symptoms Symptom / Error Battery fuel gauge in Windows doesn’t go higher than 90%. System hangs intermittently. Peripheral-Related Symptoms Symptom / Error System configuration does not match the installed devices. External display does not work correctly. USB does not work correctly Print problems.

  • Page 97: Intermittent Problems

    Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: Run the advanced diagnostic test for the system board in loop mode at least 10 times.

  • Page 98: Undetermined Problems

    System Check” on page 74): Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive...

  • Page 99: How To Build Napp Master Hard Disc Drive

    How to Build NAPP Master Hard Disc Drive CD to Disk Recovery Prepare NAPP CD, Recovery CD and System CD. Put NAPP CD into the optical drive. Then boot up the system. The system will ask you if you want to build NAPP Master HDD. Please press any key to continue. NAPP CD will start to preload the system, please click [Y].
  • Page 100 Put the Recovery CD to the optical drive. This step is to create image files to the system, you do not have to put the Recovery CD to the optical drive in order. Place one Recovery CD to the drive at one time till you finish all Recovery CDs.
  • Page 101 Then insert the System CD to the optical drive. You will see the screen displaying “PASS” when the system has buit NAPP Master hard disc drive. Chapter 4...

  • Page 102: Disk To Disk Recovery

    Disk to Disk Recovery Prepare NAPP CD, Recovery CD and System CD. Put NAPP CD into the optical drive. Then boot up the system. The system will ask you if you want to build NAPP Master HDD. Please press any key to continue. NAPP CD will start to preload the system, please click [Y].
  • Page 103 Select Disk to Disk Recovery. Then choose Single Language or Multi-Languages Recovery. NOTE: For Multi-Languages Recovery, not more than five languages could be loaded to the system. Put the Recovery CD to the optical drive. This step is to create image files to the system, you do not have to put the Recovery CD to the optical drive in order.
  • Page 104 After you place the Recovery CD to the optical drive, you will see the display below. Then insert the System CD to the optical drive. Chapter 4...
  • Page 105 You will see the screen displaying “PASS” when the system has buit NAPP Master hard disc drive. Chapter 4...
  • Page 106 Chapter 4...

  • Page 107: Chapter 5 Jumper And Connector Locations

    Jumper and Connector Locations Top View LIN1 Line-in Port LOUT Line-out Port RJ45+RJ11 INV1 LCD Inverter Cable Connector USB Port USB Port USB Port USB Port CRT1 VGA Port S-Video Port LCD1 LCD Coaxial Cable Connector PRT1 Parallel Port DCIN1 DC-in Port LCD Lid Switch Chapter 5...

  • Page 108: Bottom View

    Bottom View CN11 Wireless LAN Card Connector CN12 Modem Board Connector CN10 Modem Cable Connector SKT2 IEEE 1394 Port SW Settings SW1-8 Chkpw Enable Bootblock Enable FIR Port DIMM Socket 1 DIMM Socket 2 BAT1 DC Charger Board Connector SW2-7 SW3-6 Chapter 5...

  • Page 109: Fru (Field Replaceable Unit) List

    DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 110: Aspire 1660 Exploded Diagram

    Aspire 1360/1520 Exploded Diagram Chapter 6...
  • Page 111 Aspire 1360 Picture Adapter Battery CASE/COVER/BRACKET ASSEMBLY Boards Chapter 6 Partname And Description ADAPTER 19V 90W 3PIN LITEON PA- 1900-05QA ADAPTER 19V 90W 3PIN DELTA ADP- 90SB RTC BATTERY LONGTRUM BATTERY MODULE LI 8CELL 2000MAH SANYO BATTERY LI 8CELL 2000MAH SANYO BTP-60A1 BATTERY LI 8CELL SIMPLO BTP-58A1 BT.T3007.003 BATTERY COVER...
  • Page 112 Aspire 1360 Picture Cables Case/Cover/Bracket Assembly Partname And Description WIRELESS LAN BOARD 802.11BG FOXCONN MODEM BOARD AMBIT T60M283.10(01) MODEM/BLUETOOTH BOARD AMBIT T60M665.00 LAUNCH BOARD POWER CORD 10A 125V US COVER SWITCH CABLE LAUNCH BOARD CABLE MODEM CABLE 2PIN 2CONNECTOR 55MM MODEM COVER W/SCREWS HINGE CAP RIGHT Part Number...
  • Page 113 Aspire 1360 Picture Chapter 6 Partname And Description HINGE CAP LEFT HDD SUPPORT BRACKET OPTICAL DEVICE SUPPORT BRACKET 2ND FAN BRACKET TOUCHPAD COVER MIDDLE COVER HOOK UPPER CASE W/COVERSWITCH CABLE & TOUCHPAD CABLE & SCROLL KEY MIDDLE COVER W/LAUNCH BOARD Part Number 42.A30V1.003 33.A30V1.002...
  • Page 114 Aspire 1360 Picture Communication Module HDD/ Hard Disk Drive Partname And Description LOWER CASE W/DIMM COVER& SPEAKER W/O MDC COVER DIMM COVER W/SCREWS BLUETOOTH ANTENNA WIRELESS ANTENNA LEFT/RIGHT CPU SEMPRON 2800+ 62W AMD CPU NB SEMPRON 3000+ 62W AMD HDD 40G HITACHI 4200RPM 13G1132 HDD 40G TOSHIBA MK4025GAS HDD 40G 4200PRM SEAGATE ST94019A...
  • Page 115 Aspire 1360 Picture Heatsink Keyboard Chapter 6 Partname And Description HDD BRACKET CPU THERMAL PLATE CPU HEATSINK W/FAN VGA THERMAL PLATE VGA THERMAL PLATE (FOR UMA) KEYBOARD DARFON NSK-ACD1D US KEYBOARD DARFON NSK-ACD00 SWISS KEYBOARD DARFON NSK-ACD02 TAIWAN KEYBOARD DARFON NSK-ACD03 THAILAND KEYBOARD DARFON NSK-ACD06 PORTUGUES...
  • Page 116 Aspire 1360 Picture Partname And Description KEYBOARD DARFON NSK-ACD0G GERMAN KEYBOARD DARFON NSK-ACD0K KOREAN KEYBOARD DARFON NSK-ACD0L GREEK KEYBOARD DARFON NSK-ACD0M FRENCH/CANADIAN KEYBOARD DARFON NSK-ACD0N NORWEGIAN KEYBOARD DARFON NSK-ACD0Q HUNGARIAN KEYBOARD DARFON NSK-ACD0R RUSSIAN KEYBOARD DARFON NSK-ACD0S SPANISH KEYBOARD DARFON NSK-ACD0T TURKISH KEYBOARD DARFON NSK-ACD0U UK KEYBOARD DARFON NSK-ACD0W...
  • Page 117 Aspire 1360 Picture Chapter 6 Partname And Description LCD BRACKET 15.4" RIGHT LCD BRACKET ASSEMBLY 15.1 RIGHT LCD BRACKET 15.4" LEFT LCD BRACKET ASSEMBLY 15.1 LEFT INVERTER CABLE INVERTER CABLE LCD COAXIAL CABLE 15.4" LCD COAXIAL CABLE 15.4" LCD COAXIAL CABLE 15.1 LCD PANEL 15.4"...
  • Page 118 Aspire 1360 Picture Main Board Miscellaneous Memory Optical Drive Partname And Description HINGE PACK 15" LEFT/RIGHT MAINBOARD W/LAUNCH BOARD CABLE & MODEM CABLE & RTC BATTERY MAINBOARD W/LAUNCH BOARD CABLE & MODEM CABLE & RTC BATTERY & VGA BOARD PCMCIA SLOT TOUCHPAD BUTTON LCD SCREW CAP LOWER LCD SCREW RUBBER UPPER...
  • Page 119 Aspire 1360 Picture PCMCIA slot/PC card slot Pointing Device Speaker Screws Chapter 6 Partname And Description CDRW/DVD COMBO MODULE 24X DVD-RW MODULE 4X CDRW/DVD COMBO DRIVE 24x QSI SBW-242B CDRW/DVD COMBO DRIVE 24X PANASONIC UJDA760 DVD-RW 4X QSI SDW-042 DUAL OPTICAL BRACKET PCMCIA SLOT TOUCHPAD BOARD SYNAPTICS...
  • Page 120 Aspire 1360 Picture Partname And Description SCRW M2.5*3 WAFER NI SCRW M2.5*3 WAFER NI SCREW M2.5*4L NI Part Number 86.9A553.3R0 86.9A553.3R0 86.9A553.4R0 Chapter 6...

  • Page 121: Appendix A Model Definition And Configuration

    Aspire 1520 Picture Adapter Battery CASE/COVER/BRACKET ASSEMBLY Boards Chapter 6 Partname And Description ADAPTER 19V 90W 3PIN LITEON PA- 1900-05QA ADAPTER 19V 90W 3PIN DELTA ADP- 90SB RTC BATTERY LONGTRUM BATTERY MODULE LI 8CELL 2000MAH SANYO BATTERY LI 8CELL 2000MAH SANYO BTP-60A1 BATTERY LI 8CELL SIMPLO BTP-58A1 BT.T3007.003 BATTERY COVER...
  • Page 122 Aspire 1520 Picture Cables Case/Cover/Bracket Assembly Partname And Description WIRELESS LAN BOARD 802.11BG FOXCONN MODEM BOARD AMBIT T60M283.10(01) MODEM/BLUETOOTH BOARD AMBIT T60M665.00 LAUNCH BOARD POWER CORD 10A 125V US COVER SWITCH CABLE LAUNCH BOARD CABLE MODEM CABLE 2PIN 2CONNECTOR 55MM MODEM COVER W/SCREWS HINGE CAP RIGHT Part Number...
  • Page 123 Aspire 1520 Picture Chapter 6 Partname And Description HINGE CAP LEFT HDD SUPPORT BRACKET OPTICAL DEVICE SUPPORT BRACKET 2ND FAN BRACKET TOUCHPAD COVER MIDDLE COVER HOOK UPPER CASE W/COVERSWITCH CABLE & TOUCHPAD CABLE & SCROLL KEY MIDDLE COVER W/LAUNCH BOARD Part Number 42.A30V1.003 33.A30V1.002...
  • Page 124 Aspire 1520 Picture Communication Module HDD/ Hard Disk Drive Partname And Description LOWER CASE W/DIMM COVER& SPEAKER W/O MDC COVER DIMM COVER W/SCREWS WIRELESS ANTENNA RIGHT (BLACK) WIRELESS ANTENNA LEFT (GRAY) BLUETOOTH ANTENNA CPU SEMPRON 2800+ 62W AMD CPU NB SEMPRON 3000+ 62W AMD HDD 40G HITACHI 4200RPM 13G1132 HDD 40G TOSHIBA MK4025GAS HDD 40G 4200PRM SEAGATE...
  • Page 125 Aspire 1520 Picture Heatsink Keyboard Chapter 6 Partname And Description HDD 80G TOSHIBA MK8025GAS KA023A HDD BRACKET CPU THERMAL PLATE CPU HEATSINK W/FAN VGA THERMAL PLATE VGA THERMAL PLATE (FOR UMA) KEYBOARD DARFON NSK-ACD1D US KEYBOARD DARFON NSK-ACD00 SWISS KEYBOARD DARFON NSK-ACD02 TAIWAN KEYBOARD DARFON NSK-ACD03 THAILAND...
  • Page 126 Aspire 1520 Picture Partname And Description KEYBOARD DARFON NSK-ACD0F FRENCH KEYBOARD DARFON NSK-ACD0G GERMAN KEYBOARD DARFON NSK-ACD0K KOREAN KEYBOARD DARFON NSK-ACD0L GREEK KEYBOARD DARFON NSK-ACD0M FRENCH/CANADIAN KEYBOARD DARFON NSK-ACD0N NORWEGIAN KEYBOARD DARFON NSK-ACD0Q HUNGARIAN KEYBOARD DARFON NSK-ACD0R RUSSIAN KEYBOARD DARFON NSK-ACD0S SPANISH KEYBOARD DARFON NSK-ACD0T TURKISH...
  • Page 127 Aspire 1520 Picture Main Board Miscellaneous Chapter 6 Partname And Description LCD BRACKET 15.4" RIGHT LCD BRACKET 15.4" LEFT INVERTER CABLE LCD COAXIAL CABLE 15.4" LCD PANEL 15.4" W/HINGE & LOGO LCD BEZEL 15.4" W/ICON PLATE HINGE PACK LEFT/RIGHT MAINBOARD YUHINA 4 W/LAUNCH BOARD CABLE &...
  • Page 128 Aspire 1520 Picture Memory Optical Drive Partname And Description TOUCHPAD BUTTON LCD SCREW CAP LOWER LCD SCREW RUBBER UPPER ICON PLATE LOGO PLATE SODIMM 256M NANYA NT256D64SH8BAGM-6K SODIMM 256M SAMSUNG M470L3224FT0-CB3 SODIMM 256M MICRON MT8VDDT3264HDG-335F4 SODIMM 256M INFINEON HYS64D32020HDL-6-C SODIMM 512M INFINEON HYS64D64020GBDL-6-C SODIMM 512M MICRON MT8VDDT6464HDG-335C1...
  • Page 129 Aspire 1520 Picture PCMCIA slot/PC card slot Pointing Device Speaker Screws Chapter 6 Partname And Description OPTICAL BRACKET PCMCIA SLOT TOUCHPAD BOARD SYNAPTICS TM41P-357 SPEAKER SCW HEX NYL I#R-40/O#4-40 L5.5 SCRW THERMAL MODULE FOR J8 SCREW M2*3 NYLON 1JMCPC-420325 86.9A352.3R0 SCREW M2.5X6 SRW M2.5*8L B/ZN NYLOK 700 SCREW M3x4(86.9A524.4R0)
  • Page 130 Chapter 6...

  • Page 131: Model Definition And Configuration

    Model Definition and Configuration Model Name Definition Aspire 1360 Model Number 1362LMi 15.0" Mobile AMD Sempron 2800+ 62W 1362WLMi 15.4" Mobile AMD WXGA Sempron 2800+ 62W 1363WLMi 15.4" Sempron WXGA 3000+ 62W 1362XC 14.1" Sempron 2800+ 62W 1362LC 15.0" Sempron 2800+ 62W 1362LCi 15.0"...
  • Page 132 Aspire 1520 Model Number 1522LC 15.0" AMD Athlon 64 3000+ Memory 512MB 40GB (2*256) ODD/Card Wireless Reader 24x Combo 64MB shared Appendix A...

  • Page 133: Appendix B Test Compatible Components

    Appendix B Test Compatible Components This computer’s compatibility is a test plan released by Acer Internal Testing Department. Once the final report is available, this chapter will be revised accordingly. Appendix B...

  • Page 134: Microsoft Windows Xp Environment Test

    Microsoft Windows XP Environment Test Item Processor Memory Hard Disk Drive Combo Specifications AMD Athlon 64 DTR 3400+ AMD Athlon 64 DTR 3000+ AMD Mobile Athlon XP-M 3000+ AMD Sempron 3000+ AMD Sempron 2800+ 256MB: Nanya NT256D64SH8BAGM-6K (.14u) Samsung M470L3224FT0-CB3 (.13u) Infineon HYS64D32020HDL-6-C 32x64 (.11u/G) Micron MT8VDDT3264HDG-335F4 (.11u) 512MB:...
  • Page 135 IBM 56K Double Jack Modem US Robotics Megahertz 128K ISDN Card IBM OBI International ISDN PC Card Acer 211c 21” Viewsonic PF790 19” Acer FP751 17” TFT LCD IBM Color TFT LCD 14” Compaq Color Monitor NET Color Monitor 20” Mozo 17” TFT LCD...
  • Page 136 I/O Acess Point (802.11a/b) I/O Acess Point (802.11a) Specifications Chicony USB Keyboard KU-8933 Microsoft Natural Keyboard Pro Acer Aspire USB mouse Logicool US Mouse Logitech Cordless Mouseman Wheel USB Interface Logitech USB Wheel Mouse M-BB48 Microsoft IntelliMouse Optical USB Interface...
  • Page 137 Item PCMCIA PCMCIA - ATA PCMCIA - USB 2.0 PCMCIA - 1394 PCMCIA-SCSI PCMCIA - Bluetooth Appendix B Specifications IBM Microdrive 340MB IBM Microdrive 1G Iomega Click! 40MB Sony Memory Stick 64MB Sandisk Flash Card 20MB Apacer SD Flash Card 128MB Apacer SD Card 256MB Transcend SD Card 32MB Hagiwara sys-com SD Card 256MB...
  • Page 138 Appendix B...

  • Page 139: Appendix C Online Support Information

    This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.
  • Page 140 Appendix C...
  • Page 141 AFLASH Utility 45 Audio 18 Battery 27 BIOS 18 package 18 ROM size 18 ROM type 18 vendor 18 Version 18 BIOS Setup Utility 32 BIOS Supports protocol 18 BIOS Utility 32 Basic System Settings 37 Navigating 33 Onboard Device Configuration 40 Startup Configuration 39 System Information 33 System Security 44...
  • Page 142 Online Support Information 120 Panel 5, 99 Bottom 10 Parallel Port 26 PC Card 27 PCMCIA 27 Power Management 29 Power System Check 74 Battery Pack 76 Power Adapter 75 Removing the Battery Pack 50 RTC 18 Second Level Cache 18 speakers hotkey 15 Standby Mode 29...

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