Troubleshooting - Sagem DTR94 HD Freesat User Manual

UG 253271393-A DTR94 HD Freesat UK.book Page 36 Mardi, 6. octobre 2009 10:03 10

11. TROUBLESHOOTING

The remote control is not working.
The receiver display shows no information
(no time, no channel number, etc.).
The receiver displays - -: - - in standby mode.
The receiver displays a black screen or an error
message.
The picture is frozen ./ unclear.
The receiver cannot find any channels.
The TV set does not switch to the receiver when it
leaves standby mode.
There is no sound in HOME CINEMA mode on
some channels.
Black and white video on AUX output (during VCR/
DVD recording).
I cannot channel-surf between all my channels
during a double recording.
I cannot record any programmes. The message
"Recording failed" appears when I press the
key.
Point the remote control at the receiver.
☞
Check the battery life and check the batteries are inserted
☞
properly.
Switch the receiver on by pressing the On/Off button.
☞
Check all the connections (see "Connections", page 8).
☞
Take the receiver out of standby mode by pressing the
☞
key.
Check that the satellite signal is correctly detected (see
☞
"Signal Information", page 23).
Search for programmes (see "Searching for channels",
☞
page 18).
Check all the connections, check the antenna and search for
☞
programmes again (see "Searching for channels", page 18).
Check the dish reception (see "Signal Information", page 23).
☞
Search for programmes (see "Searching for channels",
☞
page 18).
Contact your satellite installer/dealer for more information on
☞
your satellite dish installation and alignment.
Check that your TV set is connected to the TV Scart socket
☞
(see "Connection to the TV set", page 9).
If necessary, select the Scart input directly on your TV set.
☞
Check that the receiver is connected to a HOME CINEMA
☞
amplifier with a digital link (see "Connection to a home
cinema amplifier", page 12).
Check that the signal type chosen for AUX Scart output is
☞
compatible with your VCR (select PAL on VCR, see "Audio
and Video Output settings", page 20).
In the case of a double simultaneous recording, you can only
☞
channel-surf between a restricted number of channels. You
will be able to channel-surf between all your channels again
when at least one of the recordings ends.
The receiver is set to record using the IN 2 satellite input
☞
signal. You must therefore connect the 2 satellite tuners (see
"Connection to the satellite dish", page 8).
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