Troubleshooting - Datalogic Cobalto CO5300 Quick Reference Manual

Item
Mechanical Features
Weight (without cable)
Cable Length
Decode Capability
Interfaces Supported

Troubleshooting

Problem
Nothing happens when the
touch button is touched.
Target beam comes on, but
bar code does not decode.
Bar code is decoded but not
transmitted to the host.
NOTE
Quick Reference Guide
445 g (15.7 oz)
2 m (6 ft 6 in)
UPC/EAN, P2 /P5 add-ons; ISBN; ISSN; GTIN, add
on 2/5/8; Codabar;
Interleaved 2/5; Code 93; Code 128; Code 39; Code
32; Code 11;
Industrial 2/5; IATA Industrial 2/5; EAN 128; Code
4; Code 5; Datalogic 2 of 5;
Standard 2 of 5; MSI; Concatenated ISBT 128
USB Interface
RS-232 Interface
Keyboard Wedge Interface
Possible Cause
No power to the scanner.
Interface or power cables
are loose.
Scanner not programmed
for correct bar code type.
Bar code label is unread-
able.
Distance between reader
and bar code is incorrect.
Reader not programmed
for the correct host type.
For detailed troubleshooting, refer to the PRG
(Product Reference Guide)
Description
(see page 8)
(see page 9)
(see page 10)
Possible Solutions
Check system power. Ensure
power supply is connected.
Ensure all cable connections
are secure.
Ensure scanner is programmed
to read the type of bar code
scanned. Refer to the PRG for
more information.
Check the label to ensure it is
not defaced. Try scanning
another bar code type.
Move scanner closer to or fur-
ther from the bar code.
Scan the appropriate host type
bar code. Refer to the PRG for
more information.
Troubleshooting
17