Ribbon Break Errors - DataCard CP60 Service Manual

Ribbon Break Errors

Symptom
Ribbon did not break, but the
error is reported.
The ribbon frequently breaks.
4-12
• Clean the printhead. It may be preventing the ribbon from
advancing.
• Check the ribbon encoder wheel. Verify that it is
positioned in the sensor and is not damaged.
• Check the ribbon motion sensor cable to make sure it is
connected.
• Check the sensor to make sure it is functional and correctly
aligned.
• Check the ribbon motor and make sure it is functional.
• Check the ribbon motor gear and take-up spool gear for
damage or broken teeth.
• Check the ribbon cartridge clutch.
• Check that the ribbon is attached to the take-up ribbon
core.
• Check to see that the ribbon is not sticking to the card.
• Check the Card Registration Offset.
• Adjust the image trimming farther from the edge of the
card.
• Make sure an CP Series ribbon is installed.
• Make sure the printing intensity is not too dark. On an
edge-to-edge image when the leading edge of the image
uses 100% of a color (Y, M, or C), the ribbon may get
burned if the card is not fully under the printhead to absorb
the heat.
• Check for burrs on the edges of the cards.
• Make sure the cards being used are not already printed.
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Troubleshooting