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User's Manual
R850/R840/R830
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Summary of Contents for Toshiba SATELLITE R850

  • Page 1 User's Manual R850/R840/R830 Downloaded from LpManual.com Manuals...
  • Page 2: Table Of Contents

    TOSHIBA Dual Pointing Device ............3-1 The Keyboard ..................3-2 Using the Fingerprint Sensor ............... 3-8 Optical disc drives ................3-15 Using Corel Digital Studio for TOSHIBA ........... 3-24 TOSHIBA VIDEO PLAYER ..............3-25 Using WinDVD BD for TOSHIBA ............3-28 Wireless communications ..............3-30 LAN .......................
  • Page 3 Chapter 4 Utilities & Advanced Usage Utilities and Applications ..............4-1 Special features ..................4-6 Using the TOSHIBA Sleep Utility ............4-9 Using the TOSHIBA Face Recognition ..........4-11 TOSHIBA Password Utility ..............4-14 HW Setup ....................4-17 TOSHIBA PC Health Monitor .............. 4-22 Using the Hard Disk Drive (HDD) Protection ........
  • Page 4 Advanced Micro Devices, Inc. Windows, Microsoft and Windows logo are registered trademarks of Microsoft Corporation. Bluetooth is a trademark owned by its proprietor and used by TOSHIBA under license. HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC.
  • Page 5: Fcc Information

    Only peripherals complying with the FCC class B limits may be attached to this equipment. Operation with non-compliant peripherals or peripherals not recommended by TOSHIBA is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer’s External RGB monitor port, Universal Serial Bus (USB...
  • Page 6 EMC (Electromagnetic Compatibility) and safety standards. However, TOSHIBA cannot guarantee that this product still observes these EMC standards if options or cables not produced by TOSHIBA are connected or implemented. In this case the persons who have connected/implemented those options/cables have to provide assurance that the system (PC plus options/cables) still fulfils the required standards.
  • Page 7: Video Standard Notice

    This product was designed to fulfil the EMC (Electromagnetic Compatibility) requirements to be observed for so-called “Residential, commercial and light industry environments”. TOSHIBA do not approve the use of this product in working environments other than the above mentioned “Residential, commercial and light industry environments”.
  • Page 8 Note that Canadian Department of Communications (DOC) regulations provide, that changes or modifications not expressly approved by TOSHIBA Corporation could void your authority to operate this equipment. This Class B digital apparatus meets all requirements of the Canadian Interference-Causng Equipment Regulations.
  • Page 9 For more detailed information about the collection and recycling programmes available in your country, please visit our website (http://eu.computers.toshiba-europe.com) or contact your local city office or the shop where you purchased the product. Disposal of batteries and/or accumulators...
  • Page 10: Following Information Is Only For Turkey

    The new European Union (EU) chemical regulation, REACH (Registration, Evaluation, Authorization and Restriction of Chemicals), entered into force on 1 June 2007. TOSHIBA will meet all REACH requirements and is committed to provide our customers with information about the chemical substances in our products according to REACH regulation.
  • Page 11 Panasonic System Networks Co.,Ltd. 1-62, 4-Chome Minoshima,Hakata-Ku Fukuoka, Japan SERIAL NO. MANUFACTURED: Panasonic System Networks Co.,Ltd. 2. TOSHIBA SAMSUNG STORAGE TECHNOLOGY DVD SuperMulti with Double Layer TS-U633J TOSHIBA SAMSUNG STORAGE TECHNOLOGY KOREA CORPORATION 416, MEATAN-3 DONG, YEONGTONG-GU, SUWON CITY, GYEONGGI, 443-742, KOREA Downloaded from LpManual.com Manuals...
  • Page 12 R850/R840/R830 Precautions CAUTION: This appliance contains a laser system and is classified as a “CLASS 1 LASER PRODUCT.” To use this model properly, read the instruction manual carefully and keep this manual for your future reference. In case of any trouble with this model, please contact your nearest “AUTHORIZED service station.”...
  • Page 13: Preface

    R850/R840/R830 Preface Congratulations on your purchase of this computer. This powerful notebook computer provides excellent expansion capability, includes multimedia functionality, and is designed to provide years of reliable, high-performance computing. This manual tells how to set up and begin using your computer. It also provides detailed information on configuring your computer, basic operations and care, using optional devices and troubleshooting.
  • Page 14: Short Name

    Short Name Short Name is defined as shown below in this manual. Model name Short Name 39.6cm TECRA R850/Satellite Pro R850/Satellite R850 R850 (15.6") Downloaded from LpManual.com Manuals User's Manual...
  • Page 15 R850/R840/R830 Model name Short Name 35.6cm TECRA R840/Satellite Pro R840/Satellite R840 R840 (14.0") 33.8cm PORTÉGÉ R830/Satellite R830 R830 (13.3") Downloaded from LpManual.com Manuals User's Manual...
  • Page 16: General Precautions

    R850/R840/R830 General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer. Be certain to read the general precautions below and to note the cautions included in the text of the manual.
  • Page 17: Instruction Manual For Safety And Comfort

    R850/R840/R830 Stress injury Carefully read the Instruction Manual for Safety and Comfort. It contains information on the prevention of stress injuries to your hands and wrists that can be caused by extensive keyboard use. It also includes information on work space design, posture and lighting that can help reduce physical stress.
  • Page 18: Chapter 1 Getting Started

    Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your computer, taking care to save the box and packaging materials for future use.
  • Page 19: Getting Started

    R850/R840/R830 TOSHIBA Resolution+ Plug-in For Windows Media Player TOSHIBA eco Utility TOSHIBA Bulletin Board TOSHIBA ReelTime TOSHIBA HW Setup Utility TOSHIBA Value Added Package TOSHIBA Web Camera Application TOSHIBA Face Recognition TOSHIBA HDD Protection TOSHIBA Service Station TOSHIBA PC Health Monitor...
  • Page 20: Connecting The Ac Adaptor

    DC power and reduces the voltage supplied to this computer. Always use the TOSHIBA AC adaptor that was included with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury.
  • Page 21 R850/R840/R830 When you connect the AC adaptor to the computer, always follow the steps in the exact order as described in the User’s Manual. Connecting the power cable to a live electrical outlet should be the last step otherwise the adaptor DC output plug could hold an electrical charge and cause an electrical shock or minor bodily injury when touched.
  • Page 22: Opening The Display

    R850/R840/R830 Connect the AC adaptor’s DC output plug to the DC IN 19V jack on the left of the computer. Figure 1-3 Connecting the DC output plug to the computer (R830) 1. DC IN 19V jack 2. DC output plug Plug the power cord into a live wall outlet - the Battery and DC IN indicators on the front of the computer should glow.
  • Page 23: Turning On The Power

    R850/R840/R830 When opening or closing the display panel, place one hand on the palm rest to hold the computer in place and use the other hand to slowly open or close the display panel (Do not use excessive force when opening or closing the display panel). Turning on the power This section describes how to turn on the power - the Power indicator will then indicate the status.
  • Page 24: Starting Up For The First Time

    R850/R840/R830 Figure 1-8 Turning on the power (R830) 1. Power button Product appearance depends on the model you purchased. Starting up for the first time The Windows 7 Startup Screen will be the first screen displayed when you turn on the power. Follow the on-screen instructions on each screen in order to properly install the operating system.
  • Page 25: Sleep Mode

    R850/R840/R830 Click the Shut down button ( Turn off any peripheral devices connected to your computer. Do not turn the computer or peripheral devices back on immediately - wait a short period to avoid any potential damage. Sleep Mode If you have to interrupt your work, you are able to turn off the power without exiting from your software by placing the computer into Sleep Mode.
  • Page 26: Hibernation Mode

    R850/R840/R830 Benefits of Sleep Mode The Sleep Mode feature provides the following benefits: Restores the previous working environment more rapidly than does the Hibernation Mode feature. Saves power by shutting down the system when the computer receives no input or hardware access for the time period set by the System Sleep Mode feature.
  • Page 27 R850/R840/R830 Save your data. While entering Hibernation Mode, the computer saves the contents of memory to the hard disk drive. However, for safety sake, it is best to save your data manually. Data will be lost if you remove the battery or disconnect the AC adaptor before the save is completed.
  • Page 28: Restarting The Computer

    R850/R840/R830 Data save in Hibernation Mode When you turn off the power in Hibernation Mode, the computer will take a moment to save the current data in memory to the hard disk drive. During this time, the Hard Disk Drive indicator will glow. After you turn off the computer, and the content of memory has been saved to the hard disk drive, turn off the power to any peripheral devices.
  • Page 29: The Grand Tour For R850

    Please handle your computer carefully to avoid scratching or damaging the surface. Short Name is defined as shown below in this manual. Model name Short Name 39.6cm TECRA R850/Satellite Pro R850/Satellite R850 R850 (15.6") 35.6cm TECRA R840/Satellite Pro R840/Satellite R840 R840 (14.0")
  • Page 30 R850/R840/R830 Figure 2-1 Front of the computer with display panel closed (R850) 1. DC IN indicator 5. Memory media slot indicator 2. Power indicator 6. Wireless communication indicator 3. Battery indicator 7. Wireless WAN/WiMAX indicator 4. Hard Disk Drive/Optical Disc Drive/eSATA indicator DC IN indicator The DC IN indicator normally glows green when power is being correctly supplied from the AC...
  • Page 31 R850/R840/R830 Wireless communica- The Wireless communication indicator glows tion indicator orange when the Wireless functions are turned Some models are equipped with Wireless functions. Wireless WAN/WiMAX The Wireless WAN/WiMAX indicator glows indicator blue when the Wireless WAN/WiMAX functions are turned on. In some models, the indicator will glow and blink in order to indicate the connection status of the Wireless WAN/WiMAX function.
  • Page 32 R850/R840/R830 Do not block the cooling vents. Keep foreign metal objects, such as screws, staples and paper clips, out of the cooling vents. Foreign metal objects can create a short circuit, which can cause damage and fire, possibly resulting in serious injury. External RGB monitor This port provides 15-pin, analog VGA port.
  • Page 33 R850/R840/R830 ExpressCard slot This slot allows you to install a single ExpressCard/34 device. Some models are equipped with a ExpressCard slot. Smart Card slot This slot allows you to install a smart card device. Some models are equipped with a Smart Card slot.
  • Page 34 R850/R840/R830 eSATA/USB combo One eSATA/USB combo port, which complies to port the USB 2.0 standard, is provided on the right side of the computer. This port has eSATA (External Serial ATA) function. The port with the icon Sleep and Charge function.
  • Page 35 R850/R840/R830 Figure 2-4 The back of the computer (R850) 1. Battery pack Battery pack The rechargeable lithium-ion battery pack provides power to the computer when the AC adaptor is not connected. For more detailed information on the use and operation of the battery pack please refer to Chapter 5, Power and Power-Up...
  • Page 36 Basics. Some models are equipped with a Docking port. Only the TOSHIBA Hi-Speed Port Replicator II can be used with this computer. Do not attempt to use any other Port Replicator. Keep foreign objects out of the docking port. A pin or similar object can damage the computer's circuitry.
  • Page 37 5. Bluetooth antenna, Wireless LAN 14. Keyboard antennas, Wireless WAN antennas, WiMAX antennas(not shown)* 6. Stereo speakers 15. AccuPoint control buttons* 7. TOSHIBA eco button 16. Power button 8. TOSHIBA Presentation button 17. LCD Sensor switch (not shown) 9. AccuPoint* 18. Display hinge * Provided with some models.
  • Page 38 You can use it for video chatting or video conferences using a communication tool such as Windows Live Messenger. TOSHIBA Web Camera Application will help you to add various video effects to your video or photograph.
  • Page 39 R850/R840/R830 eco button Press this button to launch the TOSHBIA eco Utility. TOSHIBA eco Utility can be used only in ® Windows TOSHIBA Presenta- The TOSHIBA Presentation button has the same tion button functionality as the Connect display button in the Mobility Center.
  • Page 40: The Grand Tour For R840

    R850/R840/R830 Display hinges The display hinges allow the display panel to be positioned at a variety of easy-to-view angles. LCD Sensor switch This switch senses when the display panel is either closed or opened and activates the Panel Power Off/On feature as appropriate. For example, when you close the display panel the computer enters Hibernation Mode and shuts itself down and then, when you next open the...
  • Page 41 R850/R840/R830 Power indicator The Power indicator normally glows green when the computer is turned on. However, if you turn the computer off into Sleep Mode, this indicator will flash orange - approximately two seconds on, two seconds off - both while the system is shutting down and while it remains turned off.
  • Page 42 R850/R840/R830 Figure 2-8 The left side of the computer (R840) 1. DC IN 19V jack 5. eSATA/USB combo port 2. Cooling vents 6. Universal Serial Bus (USB 2.0) port 3. External RGB monitor port 7. Microphone jack 4. HDMI out port or DisplayPort* 8.
  • Page 43 R850/R840/R830 eSATA/USB combo One eSATA/USB combo port, which complies to port the USB 2.0 standard, is provided on the left side of the computer. This port has eSATA (External Serial ATA) function. The port with the icon Sleep and Charge function.
  • Page 44 R850/R840/R830 2.6GB and 5.2GB DVD-RAM media cannot be read from or written to. ExpressCard slot This slot allows you to install a single ExpressCard/34 device. Some models are equipped with a ExpressCard slot. Memory media slot This slot lets you insert an SD™/SDHC™/ SDXC™...
  • Page 45 R850/R840/R830 Please note that it is not possible to confirm the operation of all functions of all USB devices that are available. In view of this it may be noted that some functions associated with a specific device might not operate properly. Keep foreign metal objects, such as screws, staples and paper clips, out of the Memory media slot, ExpressCard slot, eSATA/USB combo port and USB port.
  • Page 46 Basics. Some models are equipped with a Docking port. Only the TOSHIBA Hi-Speed Port Replicator II can be used with this computer. Do not attempt to use any other Port Replicator. Keep foreign objects out of the docking port. A pin or similar object can damage the computer's circuitry.
  • Page 47 R850/R840/R830 Memory module slot The memory module slot allows for the installation, replacement and removal of additional memory module. 1 GB, 2 GB or 4 GB memory modules can be installed in the computer's two memory slots for a maximum of 8 GB system memory. The actual amount of useable system memory will be less than the installed memory modules.
  • Page 48 R850/R840/R830 Figure 2-12 The front of the computer with the display panel open (R840) 1. Display screen 10. Keyboard 2. Microphone* 11. TOSHIBA Presentation button 3. Web Camera LED* 12. TOSHIBA eco button 4. Web Camera* 13. Touch Pad 5. Bluetooth antenna, Wireless LAN 14.
  • Page 49 You can use it for video chatting or video conferences using a communication tool such as Windows Live Messenger. TOSHIBA Web Camera Application will help you to add various video effects to your video or photograph.
  • Page 50 Connect display button in the Mobility Center. eco button Press this button to launch the TOSHBIA eco Utility. TOSHIBA eco Utility can be used only in ® Windows Touch Pad The Touch Pad located in the palm rest is used to control the movement of the on-screen pointer.
  • Page 51: The Grand Tour For R830

    R850/R840/R830 AccuPoint A pointer control device located in the center of the keyboard is used to control the on-screen pointer. Refer to the Using the AccuPoint section in Chapter 3, Operating Basics. Some models are equipped with a AccuPoint. Touch Pad ON/OFF Pressing the Touch Pad ON/OFF button enables button or disables the Touch Pad function.
  • Page 52 R850/R840/R830 DC IN indicator The DC IN indicator normally glows green when power is being correctly supplied from the AC power adaptor. However, if the output voltage from the adaptor is abnormal, or if the computer's power supply malfunctions, this indicator will flash orange.
  • Page 53 R850/R840/R830 Left side (R830) The following figure shows the computer’s left side. Figure 2-14 The left side of the computer (R830) 1. DC IN 19V jack 4. eSATA/USB combo port 2. Cooling vents 5. Universal Serial Bus (USB 2.0) port 3.
  • Page 54 R850/R840/R830 Universal Serial Bus One Universal Serial Bus port, which complies to (USB 2.0) port the USB 2.0 standard, is provided on the left side of the computer. HDMI out port HDMI out port can connect with Type A connector HDMI cable. Right side (R830) The following figure shows the computer’s right side.
  • Page 55 R850/R840/R830 Microphone jack A 3.5 mm mini microphone jack enables connection of a three-conductor mini jack for monaural microphone input. The integrated sound system provides support for the computer's internal speakers and microphone, as well as allowing an external microphone and headphones to be connected via the appropriate jacks.
  • Page 56 R850/R840/R830 Smart Card slot This slot allows you to install a smart card device. Some models are equipped with a Smart Card slot. Please note that it is not possible to confirm the operation of all functions of all USB devices that are available. In view of this it may be noted that some functions associated with a specific device might not operate properly.
  • Page 57 Basics. Some models are equipped with a Docking port. Only the TOSHIBA Hi-Speed Port Replicator II can be used with this computer. Do not attempt to use any other Port Replicator. Keep foreign objects out of the docking port. A pin or similar object can damage the computer's circuitry.
  • Page 58 R850/R840/R830 Memory module slot The memory module slot allows for the installation, replacement and removal of additional memory module. 1 GB, 2 GB or 4 GB memory modules can be installed in the computer's two memory slots for a maximum of 8 GB system memory. The actual amount of useable system memory will be less than the installed memory modules.
  • Page 59: Display Screen

    Wireless WAN antennas, WiMAX antennas (not shown)* 5. Stereo speaker 14. Keyboard 6. Display hinge 15. Display hinge 7. TOSHIBA Presentation button 16. Power button 8. TOSHIBA eco button 17. LCD Sensor switch (not shown) 9. Microphone 18. Stereo speaker * Provided with some models.
  • Page 60 Display hinges The display hinges allow the display panel to be positioned at a variety of easy-to-view angles. TOSHIBA Presenta- The TOSHIBA Presentation button has the same tion button functionality as the Connect display button in the Mobility Center. Downloaded from LpManual.com Manuals...
  • Page 61 R850/R840/R830 eco button Press this button to launch the TOSHIBA eco Utility. TOSHIBA eco Utility can be used only in ® Windows Microphone A built-in microphone allows you to import and record sounds for your application - please refer to the...
  • Page 62: Internal Hardware Components

    The processor type varies depending on model. To check which type of processor is included in your model, open the TOSHIBA PC Diagnostic Tool Utility by clicking Start -> All Programs -> TOSHIBA -> Utilities -> PC Diagnostic Tool.
  • Page 63 R850/R840/R830 SSD is a large-capacity storage media which uses Solid-State Memory in place of a magnetic disk of the hard disk. Under certain unusual conditions of prolonged non-use and/or exposure to high temperatures, the SSD may be vulnerable to data retention errors. Legal Footnote (Hard Disk Drive (HDD) Capacity) For more information regarding Hard Disk Drive (HDD) Capacity, please refer to the Legal Footnotes section in Appendix C.
  • Page 64 R850/R840/R830 Graphics controller The graphics controller maximizes display performance. Legal Footnote (Graphics Processing Unit ("GPU")) For more information regarding Graphics Processing Unit ("GPU"), please refer to the Legal Footnotes section in Appendix C. ® Intel Display Power Saving Technology (R850 & R840) Intel GPU model may include the Display Power Saving Technology feature that can save the computer's power consumption by optimizing...
  • Page 65 R850/R840/R830 The Display Power Saving Technology feature is enabled at factory default. If you want to disable this feature, you can disable it. ® The Display Power Saving Technology feature can be disabled in the Intel Graphics and Media Control Panel. You can access this control panel in one of the following ways: Click Start ->...
  • Page 66: Chapter 3 Operating Basics

    This chapter describes the basic operations of your computer, highlights the precautions that should be taken when using it. TOSHIBA Dual Pointing Device Some models are equipped with a dual point system: a Touch Pad and an AccuPoint pointing stick.
  • Page 67: The Keyboard

    R850/R840/R830 Two buttons above the Touch Pad work in the same way with the AccuPoint as they do with the Touch Pad. Refer to the Using the Touch section for details. Some models are equipped with an AccuPoint. AccuPoint precautions Certain conditions can affect the on-screen pointer when using AccuPoint.
  • Page 68: Keyboard Indicators

    R850/R840/R830 The number of keys available on your keyboard will depend on which country/region your computer is configured for, with keyboards being available for numerous languages. In use there are six different types of keys, specifically typewriter keys, function keys, soft keys, Hot keys, Windows special keys and the keypad overlay.
  • Page 69: Hot Key Functions

    The Hot Key Cards are normally hidden from view. The Cards appear when you press the FN key. To use the Hot Key Cards: Press and hold the FN key. The TOSHIBA Flash Cards appear along the top of the screen. Downloaded from LpManual.com Manuals...
  • Page 70: Hot Keys

    Release the FN key when the desired option is selected. For more information, please refer to the TOSHIBA Flash Cards Help file. To access this help, click Start -> All Programs -> TOSHIBA -> Utilities - > Flash Cards - Help. Hot keys This section describes the associated functions of the hot keys.
  • Page 71: Fn Sticky Key

    Pressing FN + 4 increases the volume in increment. FN Sticky key You can use the TOSHIBA Accessibility Utility to make the FN key sticky, that is, you can press it once, release it, and then press an "F Number"...
  • Page 72: Turning On The Overlays

    R850/R840/R830 their front edge. The overlay provides the same function as the numeric keypad on a standard 104/105-key enhanced keyboard. Turning on the overlays The numeric keypad overlay can be used for numeric data input or cursor and page control. Arrow Mode To turn on Arrow Mode, press FN + F10 - the Arrow Mode indicator lights and you are able to access cursor and page control functions by using the...
  • Page 73: Using The Fingerprint Sensor

    R850/R840/R830 Generating ASCII characters Not all ASCII characters can be generated using normal keyboard operation, but you are able to generate these characters using their specific ASCII codes. Hold down ALT with the overlay on or ALT + FN with overlay off. Using the overlay keys, type the ASCII code of the character you require.
  • Page 74: Points To Note About The Fingerprint Sensor

    R850/R840/R830 Figure 3-6 Swipe the finger 1. Sensor Avoid swiping with your finger stiff or pressed too hard onto the sensor, and take care to ensure that the center of the fingerprint is touching the sensor before swiping. Either of these conditions may cause fingerprint reading to fail.
  • Page 75 Please also refer to the fingerprint utility Help file for more information. You can start it using the following method: Click Start -> All Programs -> TOSHIBA -> Utilities -> TOSHIBA Fingerprint Utility. The main screen is displayed. Click ? in the lower left corner of the screen.
  • Page 76: Fingerprint Utility Limitations

    TOSHIBA does not guarantee that the fingerprint utility technology will be completely secure or error-free, or that it will accurately screen out unauthorized users at all times. TOSHIBA is not liable for any failure or damage that might arise out of the use of the fingerprint software.
  • Page 77 Delete the fingerprint data for the currently logged in user Click Start -> All Programs -> TOSHIBA -> Utilities -> TOSHIBA Fingerprint Utility, or double click the utility icon in the Taskbar. Swipe your finger across the fingerprint sensor.
  • Page 78: Windows Logon Via Fingerprint Authentication

    Authentication screen is displayed. This will switch the password input screen across to the keyboard-based one. You must ensure that you use the TOSHIBA Password Utility to register a User Password before using the Fingerprint boot authentication and its extended function to allow fingerprints to be used to access the computer when it is turned on.
  • Page 79 How to Enable Fingerprint boot authentication and Single Sign-On feature It is necessary to first enroll your fingerprint with the TOSHIBA Fingerprint Utility prior to enabling and configuring the boot authentication and Single Sign-On feature. You should check that your fingerprint is enrolled before configuring the settings.
  • Page 80: Optical Disc Drives

    R850/R840/R830 Optical disc drives The computer may be installed with an Optical Disc Drive. When the computer is accessing an optical disc, an indicator on the drive glows. Some models are equipped with an optical disc drive. Formats The drives support the following formats. DVD Super Multi drive Double Layer The drive supports the following formats: CD-ROM, DVD-ROM, DVD- Video, CD-DA, CD-Text, Photo CD™...
  • Page 81 R850/R840/R830 Grasp the disc tray gently and pull until it is fully opened. Figure 3-7 Pressing the eject button and pulling the disc tray open (R830) 1. Disc tray 2. Eject button Downloaded from LpManual.com Manuals User's Manual 3-16...
  • Page 82: Removing Discs

    R850/R840/R830 Lay the disc, label side up, in the disc tray. Figure 3-8 Inserting a disc (R830) 1. Laser lens When the disc tray is fully opened, the edge of the computer will slightly cover the disc tray. Therefore, you will need to turn the disc at an angle when you place it in the disc tray.
  • Page 83 R850/R840/R830 Do not press the eject button while the computer is accessing the media drive. Wait for the optical disc drive indicator to go out before you open the disc tray. Also, if the disc is spinning when you open the disc tray, wait for it to stop before you remove it.
  • Page 84: Writable Discs

    Writable discs This section describes the types of writable discs. Check the specifications of your drive to see the types of discs it can write. Use TOSHIBA Disc Creator and Corel Digital Studio to write compact discs. CD-R discs can be written only once. The recorded data cannot be erased or changed.
  • Page 85: Before Writing Or Rewriting

    Please also be aware that in no event does TOSHIBA guarantee the operation, quality or performance of any disc. CD-R: TAIYO YUDEN CO., Ltd.
  • Page 86: When Writing Or Rewriting

    R850/R840/R830 DVD+R: MITSUBISHI KAGAKU MEDIA CO., LTD. (for 8x and 16x speed media) TAIYO YUDEN CO., Ltd. (for 8x and 16x speed media) DVD+R DL: MITSUBISHI KAGAKU MEDIA CO., LTD. (for 8x speed media) DVD-RW: DVD Specifications for Recordable Disc for Version 1.1 or version Victor Company of Japan, Ltd.
  • Page 87: Toshiba Disc Creator

    Keep mobile phones and other wireless communication devices away from the computer. TOSHIBA Disc Creator Please be aware of the following limitations when you use the TOSHIBA Disc Creator: DVD Video cannot be created using TOSHIBA Disc Creator. DVD Audio cannot be created using TOSHIBA Disc Creator.
  • Page 88: Data Verification

    "Disc Backup" function of TOSHIBA Disc Creator. TOSHIBA Disc Creator cannot record in packet format. You might not be able to use the "Disc Backup" function of TOSHIBA Disc Creator to back up a DVD-R, DVD-R DL, DVD-RW, DVD+R, DVD+R DL or DVD+RW disc that was made with other software on a different optical media recorder.
  • Page 89: Using Corel Digital Studio For Toshiba

    Simplified steps for making a DVD-Video or a Blu-ray Disc™ movie from adding video source: Click Start -> All Programs -> Corel Digital Studio for TOSHIBA -> Corel Digital Studio for TOSHIBA to launch Corel Digital Studio. Insert a disc in optical disc drive.
  • Page 90: Toshiba Video Player

    If you use an over-used rewritable disc, the full formatting might be locked. Please use a brand new disc. TOSHIBA VIDEO PLAYER Please be aware of the following limitations when you use the TOSHIBA VIDEO PLAYER: Downloaded from LpManual.com Manuals...
  • Page 91: Notes On Use

    TOSHIBA VIDEO PLAYER. Do not lock the computer using the Windows logo ( ) + L keys or the FN + F1 keys when running the TOSHIBA VIDEO PLAYER. The TOSHIBA VIDEO PLAYER does not have a parental control function.
  • Page 92 Media Player, please use TOSHIBA VIDEO PLAYER or Media Center to play DVD. Display Devices & Audio TOSHIBA VIDEO PLAYER will only run when "Colors" is set to "True Color (32 bit)". Click Start -> Control Panel -> Appearance and Personalization -> Display -> Adjust resolution, click "Advanced settings", select "Monitor"...
  • Page 93: Using Windvd Bd For Toshiba

    Please be aware of the following limitations when you use WinDVD BD for TOSHIBA: Notes on use “WinDVD BD for TOSHIBA” is for Blu-ray Disc™ playback only. DVD playback is not supported. Please use “TOSHIBA VIDEO PLAYER” for DVD playback.
  • Page 94: Starting Windvd Bd For Toshiba

    To playback video on an external display or TV using “WinDVD BD for TOSHIBA”, use output devices like external displays or TV that have HDCP supported HDMI port. The video cannot be displayed on an external display or TV connected to the RGB connector.
  • Page 95: Wireless Communications

    R850/R840/R830 Open WinDVD BD for TOSHIBA HELP WinDVD BD for TOSHIBA features and instructions are also explained in detail in “WinDVD Help”. Use the following procedure to open “WinDVD Help”. Click the “Corel Guide” button ) in the Display Area.
  • Page 96: Card Specifications

    TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof. Card Specifications...
  • Page 97: Bluetooth Wireless Technology

    R850/R840/R830 Country/region where the product was purchased Type of product Wireless communication is often subject to local radio regulations. Although Wireless LAN wireless networking products have been designed for operation in the license-free 2.4GHz and 5GHz band, local radio regulations may impose a number of limitations to the use of wireless communication equipment.
  • Page 98: Lan

    This Bluetooth Stack is based on the Bluetooth Version 1.1/1.2/2.0+EDR/ 2.1+EDR/3.0/3.0+HS specification, depending on the model you purchased. However, TOSHIBA cannot confirm the compatibility between any computing products and/or other electronic devices that use Bluetooth, other than TOSHIBA notebook computers.
  • Page 99: Lan Cable Types

    R850/R840/R830 The Wake-up on LAN function consumes power even when the system is off. Leave the AC adaptor connected while using this feature. The Link speed (10/100/1000 megabits per second) changes automatically depending on the network conditions (connected device, cable or noise and so on). LAN cable types The computer must be configured properly before connecting to a LAN.
  • Page 100: Optional Devices

    Additional memory module Peripheral devices External monitor HDMI DisplayPort eSATA devices TOSHIBA Hi-Speed Port Replicator II Other Security lock Optional TOSHIBA accessories ExpressCard Some models are equipped with a single ExpressCard slot into which any ExpressCard device that meets industry standards, either manufactured by Downloaded from LpManual.com Manuals...
  • Page 101: Inserting An Expresscard

    R850/R840/R830 TOSHIBA or another vendor, can be installed. The slot supports hot plug connection and utilizes the PCI Express interface that supports the reading and writing of data at a theoretical maximum rate of 2.5Gbps. Inserting an ExpressCard The Windows hot-install feature allows you to insert ExpressCards while the computer is turned on.
  • Page 102: Smart Card

    R850/R840/R830 When you do not use an ExpressCard, please be sure to insert a Dummy card. Smart Card A Smart Card is a credit card sized plastic card. An extremely thin integrated circuit (IC chip) is embedded into the card on which information can be recorded.
  • Page 103: Memory Media Slot

    R850/R840/R830 Removing a Smart Card To remove a Smart Card, follow the steps as detailed below: Open the Safely Remove Hardware and Eject Media icon on the Windows Taskbar. Before removing the Smart Card, confirm that the Smart Card is not working with any program or system.
  • Page 104: Memory Media

    R850/R840/R830 Memory media This section provides the important safety precautions in order to handle your memory media. Points to note about the memory media card SD/SDHC/SDXC memory cards comply with SDMI (Secure Digital Music Initiative), which is a technology adopted to prevent unlawful copy or playback of digital music.
  • Page 105: Media Care

    R850/R840/R830 Should you need to format all areas of the memory card, including the protected area, you will need to obtain an appropriate application that applies the copy protection system. Media care Observe the following precautions when handling the card. Card care Do not twist or bend cards.
  • Page 106: Inserting A Memory Media

    R850/R840/R830 Inserting a memory media The following instructions apply to all types of supported media devices. To insert a memory media, follow the steps as detailed below: Turn the memory media so that the contacts (metal areas) are face down. Insert the memory media into the memory media slot on the side of the computer.
  • Page 107: Additional Memory Module

    The computer will operate in dual channel mode. You can access the inserted memory modules efficiently in dual channel. Use only memory modules approved by TOSHIBA. Do not try to install or remove a memory module under the following conditions.
  • Page 108: Installing A Memory Module

    R850/R840/R830 Additional memory module is a precision electronic component that may be fatally damaged by static electricity. Since the human body can carry static electricity, it is important that you discharge yourself before touching or installing any additional memory modules. To discharge your body’s static electricity, simply touch any metal close to you with bare hands.
  • Page 109 R850/R840/R830 Align the notch of the memory module with that of the memory slot and gently insert the module into the slot at about a 30 degree angle before holding it down until the latches on either side snap into place. Figure 3-15 Seating the memory module (R830) 1.
  • Page 110: Removing A Memory Module

    R850/R840/R830 Seat the memory module cover in place and secure it with the screw(s). Take care to ensure that the memory module cover is firmly closed. Figure 3-16 Seating the memory module cover (R830) 1. Memory module cover 2. Screws Install the battery pack - refer to Replacing the battery pack section in...
  • Page 111: External Monitor

    R850/R840/R830 Grasp the module by its edges and remove it from the computer. If you use the computer for a long time, the memory modules and the circuits locating close to the memory modules will become hot. In this case, let them cool to room temperature before you replace them. Or you will get burnt if you touch any of them.
  • Page 112: Hdmi

    R850/R840/R830 Figure 3-18 Connecting the monitor cable to the External RGB monitor port (R830) 1. External RGB monitor port 2. Monitor cable There are no fastening screws for an external monitor cable on this computer's External RGB monitor port. However, external monitor cables which have connectors with fastening screws can still be used.
  • Page 113: Connecting The Hdmi Out Port

    R850/R840/R830 As the port operation of all HDMI (High-Definition Multimedia Interface) monitors have not been confirmed, some HDMI monitors may not function properly. Connecting the HDMI out port Plug one end of the HDMI cable into the HDMI in port of the HDMI device.
  • Page 114: Displayport

    R850/R840/R830 When you change the display output device by hot key like FN + F5, the playback device may not switch automatically. In this case, in order to set the playback device to the same device as the display output device, please adjust the playback device manually by the following steps: Click Start ->...
  • Page 115: Esata (External Serial Ata) Devices

    R850/R840/R830 Connecting the DisplayPort Plug one end of the DisplayPort cable into the DisplayPort on your external monitor. Turn on the external monitor. Plug the other end of the DisplayPort cable into the DisplayPort on your computer. As the port operation of all external monitors have not been confirmed, some monitors may not function properly.
  • Page 116: Toshiba Hi-Speed Port Replicator Ii

    TOSHIBA Hi-Speed Port Replicator II In addition to the ports available on the computer, the TOSHIBA Hi-Speed Port Replicator II also provides several kinds of ports. Downloaded from LpManual.com Manuals...
  • Page 117: Security Lock

    The AC adaptor connects the TOSHIBA Hi-Speed Port Replicator II to a power source. You must connect the AC adaptor before you connect to a TOSHIBA Hi-Speed Port Replicator II. When a TOSHIBA Hi-Speed Port Replicator II is connected to the computer, you can not use the following computer’s ports: LAN jack,...
  • Page 118: Optional Toshiba Accessories

    TOSHIBA Hi-Speed The TOSHIBA Hi-Speed Port Replicator II Port Replicator II provides several kinds of ports. Please refer to the TOSHIBA Hi-Speed Port Replicator II User's manual for more details. Sound System This section describes some of the audio control functions.
  • Page 119: Realtek Hd Audio Manager

    R850/R840/R830 Select Microphone, and click Properties. On the Levels tab move the Microphone slider to increase or decrease the microphone volume level. If you feel the microphone volume level is inadequate, move the Microphone Boost slider to a higher level. Audio Enhancements In order to apply the sound effects for your current speaker, follow the steps below.
  • Page 120: Video Mode

    R850/R840/R830 Default Format You can change the sample rate and bit depth of sound. Video mode Video mode settings are configured via the Screen Resolution dialog. To open the Screen Resolution dialog, click Start -> Control Panel -> Appearance and Personalization -> Display -> Change display settings.
  • Page 121: Heat Dispersal

    R850/R840/R830 Before moving the computer, it is recommended that you change the setting associated with the Hard Disk Drive Protection feature. Please refer to the section, Heat dispersal, in this chapter for further information. Make sure all disk/disc activity has ended before moving the computer - check that the HDD and other indicators on the front of the computer are off.
  • Page 122: Chapter 4 Utilities & Advanced Usage

    The TOSHIBA Password utility allows you to set Utility a password in order to restrict access to the computer. TOSHIBA Flash Cards The TOSHIBA Flash Cards provide a quick way to modify selected system functions. Hot key function HW Setup...
  • Page 123: Fingerprint Utility

    The TOSHIBA Accessibility utility provides support to movement impaired users when they need to use the TOSHIBA Hot-key functions. In use, the utility allows you to make the FN key "sticky", that is you can press it once, release it, and they press one of the Function keys in order to access its specific function.
  • Page 124 To access this utility, click Start -> All Programs -> TOSHIBA -> Utilities -> TOSHIBA Assist . TOSHIBA ConfigFree TOSHIBA ConfigFree is a suite of utilities that improve the ease and control of communication devices and network connections, help in the...
  • Page 125 Alert Utility the Disk Drive operating status and execute the system backup. To access the utility, click Start -> All Programs -> TOSHIBA -> Utilities -> HDD SSD Alert. WinDVD BD for This software is provided for playback of Blu-ray TOSHIBA Disc™.
  • Page 126 To access this utility, click Start -> All Programs -> TOSHIBA -> Utilities -> Service Station. TOSHIBA Sleep Utility This utility is able to either enable or disable the Sleep and Charge function. Shows the positions of USB ports that support the USB Sleep and Charge function and displays the battery's remaining capacity.
  • Page 127: Special Features

    TPM. To enable TPM through the BIOS setup: 1. Turn on the computer while pressing the F2 key. When the TOSHIBA Leading Innovation >>> screen appears, release the F2 key. 2. Set the TPM in the Security tab to Enabled.
  • Page 128 Mode. When eco Mode is On, the icon turns green. When eco Mode is Off, the icon turns gray. TOSHIBA Presenta- The TOSHIBA Presentation button has the same tion button functionality as the Connect display button in the Mobility Center.
  • Page 129 This can be specified in the Power Options. TOSHIBA HDD Pro- This feature uses the acceleration sensor built in tection the computer to detect vibration and shocks, and...
  • Page 130: Using The Toshiba Sleep Utility

    USB port when your computer is in Sleep Mode, Hibernation Mode or in the shutdown state. This function is worked by the TOSHIBA Sleep Utility. TOSHIBA PC Health The TOSHIBA PC Health Monitor application...
  • Page 131: Starting The Toshiba Sleep Utility

    USB ports. Do not allow USB ports to come into contact with metal products, for example when carrying the computer in your bag. Starting the TOSHIBA Sleep Utility To start the utility, click Start -> All Programs -> TOSHIBA -> Utilities -> Sleep Utility. Enabling Sleep and Charge This utility can be used to enable and disable the Sleep and Charge function.
  • Page 132: Using The Toshiba Face Recognition

    Using the TOSHIBA Face Recognition TOSHIBA Face Recognition uses a face verification library to verify the face data of users when they log in to Windows. The user can thus avoid having to enter a password or the like, which makes the login process easier.
  • Page 133: How To Register The Face Recognition Data

    TOSHIBA does not guarantee that the face recognition utility will accurately screen out unauthorized users at all times. TOSHIBA is not liable for any failure or damage that might arise out of the use of the face recognition software or utility.
  • Page 134: How To Delete The Face Recognition Data

    Management screen. How to launch the help file For further information on this utility, please refer to help file. To launch the help file, click Start -> All Programs -> TOSHIBA -> Utilities -> Face Recognition Help. Downloaded from LpManual.com Manuals...
  • Page 135: Toshiba Password Utility

    R850/R840/R830 Windows Logon via TOSHIBA Face Recognition This section explains how to login to Windows with TOSHIBA Face Recognition. Two authentication modes are provided. 1:N Mode Login screen: If the face authentication tile is selected by default, you can log in without using the keyboard or mouse.
  • Page 136: User Password

    HDD Master Password. To start BIOS Setup; 1. Turn on the computer. 2. Press the F2 key when the TOSHIBA Leading Innovation >>> screen appears. To end the BIOS Setup; 1. Press F10, and then press Y to accept the changes. The computer will restart.
  • Page 137: Supervisor Password

    If you forget your HDD User Password, TOSHIBA will NOT be able to assist you, and your HDD will be rendered COMPLETELY and PERMANENTLY INOPERABLE. TOSHIBA will NOT be held...
  • Page 138: Hw Setup

    Accessing HW Setup To run the HW Setup program, click Start -> All Programs -> TOSHIBA -> Utilities -> HWSetup. HW Setup window The HW Setup window contains a number of tabs (General, Display, CPU, Boot Setting, Keyboard, LAN, SATA, USB and Advanced) to allow specific functions of the computer to be configured.
  • Page 139 R850/R840/R830 Default Return all HW Setup values to the factory settings. About Display the HW Setup version. Setup This field displays the installed BIOS version, EC version and date. Display This tab lets you customize your computer’s display settings for either the internal display or an external monitor.
  • Page 140: Boot Setting

    To change the boot drive, follow the steps below. Hold down F12 and boot the computer. when the TOSHIBA Leading Innovation >>> screen appears, release the F12 key. Use the up and down cursor keys to select the boot device you want and press ENTER.
  • Page 141 R850/R840/R830 USB Memory BIOS Support Type This option allows you to set the type of the USB memory to be used as a startup device. Sets the USB memory to be the equivalent of a hard disk drive (default). With this setting, the USB memory device can be used to start the computer as though it were a hard disk drive based on the hard disk drive settings within both...
  • Page 142 R850/R840/R830 Do not install or remove a memory module while Wake-up on LAN is enabled. The Wake-up on LAN function consumes power even when the system is off. Leave the AC adaptor connected while using this feature. Regarding Wake-up on LAN from sleep or hibernation, you must check the "Allow the device to wake the computer"...
  • Page 143: Toshiba Pc Health Monitor

    10MB or less per year. This information is used to identify and provide a notification of system conditions which may effect the performance of your TOSHIBA computer. It may also be used to help diagnose problems should the computer require service by TOSHIBA or TOSHIBA's authorized service providers.
  • Page 144: Using The Hard Disk Drive (Hdd) Protection

    Once enabled, you may disable the TOSHIBA PC Health Monitor at any time by uninstalling the software via Uninstall a program in the Control Panel. Doing so will automatically delete all collected information from the HDD.
  • Page 145: Toshiba Hdd Protection Properties

    TOSHIBA HDD Protection is disabled. TOSHIBA HDD Protection Properties You can change the TOSHIBA HDD Protection settings by using the TOSHIBA HDD Protection Properties window. To open the window, click Start -> All Programs -> TOSHIBA -> Utilities -> HDD Protection Settings.
  • Page 146 Intensely shaking the computer or other subjecting it to strong impacts may cause damage to the computer. Details To open the Details window, click the Setup Detail button in the TOSHIBA HDD Protection Properties window. Detection Level Amplification When the AC adaptor is disconnected or the lid is closed, HDD Detection assumes that the computer will be carried and sets the detection level to the maximum for 10 seconds.
  • Page 147: System Recovery

    R850/R840/R830 System Recovery There is a hidden partition allocated on the hard disk drive for the System Recovery Options in the event of a problem. You can also create recovery media and restore the system. The following items will be described in this section: System Recovery Options Creating Recovery Media Restoring the pre-installed software from your created Recovery...
  • Page 148 R850/R840/R830 Operate the computer at full power. Do not use power-saving features. Do not write to the media when the virus check software is running. Wait for it to finish, then disable virus detection programs including any software that checks files automatically in the background. Do not use utilities, including those intended to enhance hard disk drive access speed.
  • Page 149 Recovery Media. However, if you have already created a "Recovery Media", you can use it to restore the recovery partition. If you have not created "Recovery Media", please contact TOSHIBA support for assistance. Restoring the pre-installed software from the...
  • Page 150: Triple/Quad Multi Monitor

    The Triple/Quad Multi Monitor function can be used only in Windows 7. Triple Multi Monitor The following Monitor combination is required to support Triple Multi Monitor. DisplayPort Model without TOSHIBA Hi-Speed Port Replicator II: Computer DisplayPort DisplayPort Model With TOSHIBA Hi-Speed Port Replicator II:...
  • Page 151 R850/R840/R830 Replicator HDMI DisplayPort HDMI Model With TOSHIBA Hi-Speed Port Replicator II: Computer HDMI Replicator HDMI DisplayPort Quad Multi Monitor DisplayPort Model With TOSHIBA Hi-Speed Port Replicator II: Computer DisplayPort Replicator HDMI DisplayPort Yes: Support. Downloaded from LpManual.com Manuals User's Manual...
  • Page 152: Chapter 5 Power And Power-Up Modes

    R850/R840/R830 Chapter 5 Power and Power-Up Modes The computer's power resources include the AC adaptor, battery pack and any internal batteries. This chapter provides details on making the most effective use of these resources, and includes information on charging and changing batteries, tips for saving battery power, and information on the different power-up modes.
  • Page 153: Monitoring Of Power Condition

    R850/R840/R830 Power on Power off (no operation) AC adaptor Remaining • Operates battery capacity • LED: connected is above low Battery off battery trigger point DC IN off Remaining • Operates battery capacity • LED: is below low Battery battery trigger point flashes orange DC IN off...
  • Page 154: Battery

    Indicates a problem with the power supply. You should initially try plugging the AC adaptor into another power outlet - if it still does not operate properly, you should contact TOSHIBA Support. No light Under any other conditions, the indicator does not light.
  • Page 155: Care And Use Of The Battery Pack

    **** RTC Power Failure **** Check system. Then press [F2] key. You can change the Real Time Clock settings by turning on the computer while pressing the F2 key and then release F2 key when the TOSHIBA Leading Innovation >>> screen appears. Please refer to Chapter 6 Troubleshooting for further information.
  • Page 156: Charging The Batteries

    R850/R840/R830 The computer's RTC battery is a Ni-MH battery and should be replaced only by your dealer or by a TOSHIBA service representative. The battery can explode if not properly replaced, used, handled or disposed. Dispose of the battery as required by local ordinances or regulations.
  • Page 157: Battery Charging Notice

    R850/R840/R830 Battery type Power off Power on RTC battery Doesn’t charge about 10 RTC battery (High Doesn’t charge about 20 Capacity) Charging Time (hours) for R830/R840 series Battery type Power off Power on Battery pack (66Wh, 6 about 5 about 5 ~15 cell) Battery pack (93Wh, 9 about 5...
  • Page 158: Monitoring Battery Capacity

    R850/R840/R830 Monitoring battery capacity Remaining battery power can be monitored using the following methods. Clicking the battery icon on the Taskbar Via the Battery Status in the Windows Mobility Center window You should wait at least 16 seconds after turning on the computer before trying to monitor the remaining operating time.
  • Page 159: Extending Battery Life

    R850/R840/R830 Batteries exhausted time When you turn off the power of your computer with batteries fully charged, the batteries will be exhausted within the following approximate period: Retention Time for R850 series Battery type Sleep Mode Shut Down Mode Battery pack (48Wh, 6 about 4 days about 75 days cell)
  • Page 160: Replacing The Battery Pack

    R850/R840/R830 1. Turn off the computer's power. 2. Disconnect the AC adaptor and turn on the computer's power - if it does not turn on then go to Step 4. 3. Operate the computer on battery power for five minutes. If you find that the battery pack has at least five minutes of operating time, continue operating until the battery pack is fully discharged, however, if the Battery indicator flashes or there is some other warning to indicate...
  • Page 161: Power-Up Modes

    R850/R840/R830 Removing the battery pack To remove a discharged battery, follow the steps as detailed below: Save your work. Turn the computer's power off - ensure that the Power indicator is off. Remove all cables and peripherals that are connected to the computer.
  • Page 162: Panel Power On/Off

    R850/R840/R830 Please refer to the sections Turning on the power Turning off the power in Chapter 1, Getting Started for further information. Windows utilities You can configure various settings associated with both Sleep Mode and Hibernation Mode within the Power Options (to access it, Start -> Control Panel ->...
  • Page 163: Troubleshooting

    In reality many problems can be solved simply, but a few may require help from TOSHIBA Support - if you find you need to consult others, be prepared to describe the problem in as much detail as possible.
  • Page 164: Analyzing The Problem

    Always try to make detailed notes of your observations and keep them in a permanent error log - this will help you to describe your problems to TOSHIBA Support. In addition, if a problem recurs, the log you have made will help to identify the problem faster.
  • Page 165: If Something Goes Wrong

    Before using a peripheral device or application software that is not an authorized TOSHIBA part or product, make sure the device or software can be used with your computer. Use of incompatible devices may cause injury or may damage your computer.
  • Page 166: Hardware And System Checklist

    TOSHIBA Support. Computer shuts This indicates a problem with the heat dispersal down and its DC IN system - you should contact TOSHIBA Support. indicator is flashing green Downloaded from LpManual.com Manuals User's Manual...
  • Page 167 If the AC adaptor still does not power the computer, you should contact TOSHIBA Support. Battery If you suspect a problem with the battery, you should check the status of the DC IN indicator as well as the Battery indicator.
  • Page 168 However, if you do not believe the battery is at the end of its operating life, you should speak to TOSHIBA Support. Battery doesn’t If you frequently recharge a partially charged...
  • Page 169: Real Time Clock

    RTC Power Turn on the computer. Failure. Check Press the F2 key when the TOSHIBA system. Then Leading Innovation >>> screen appears - press [F2] key. the BIOS setup application will load. Set the date in the System Date field.
  • Page 170: Hard Disk Drive

    - if so remove it and try to start the drive computer again. If this has no effect, check the Boot Priority setting within the TOSHIBA HW Setup utility - please refer to the Boot Setting section in Chapter 4, Utilities &...
  • Page 171: Memory Media Card

    Check to ensure the required file is actually on the file memory media card that is inserted into the computer. If you are still unable to resolve the problem, contact TOSHIBA Support. Smart Card For further information, please refer to Chapter 3, Operating Basics.
  • Page 172: Dual Pointing Device

    R850/R840/R830 Problem Procedure Smart Card error Remove the Smart Card from the computer, make occurs sure to confirm that the card oriented correctly and reinsert it in order to ensure it is firmly connected. If the problem persists, then you should refer to the documentation supplied with your Smart Card for further information.
  • Page 173: Usb Mouse

    To access it, click Start -> Control Panel -> too sensitive or not Hardware and Sound -> Mouse. sensitive enough. If you are still unable to resolve the problem, contact TOSHIBA Support. USB mouse Problem Procedure On-screen pointer In this instance the system might be busy - Try...
  • Page 174: Fingerprint Sensor

    If you are still unable to resolve the problem, contact TOSHIBA Support. USB device In addition to the information in this section, please also refer to the documentation supplied with your USB device.
  • Page 175 Sleep and Charge function may be disabled. Sleep and Charge Select the "Enable Sleep and Charge" check box function. in the TOSHIBA Sleep utility to enable this function. When there is a current overflow of the external device connected to the compatible port, USB bus power (DC5V) supply may be stopped for safety reasons.
  • Page 176: Esata Device

    - to achieve this you should refer to both the device documentation and the operating system documentation. If you are still unable to resolve the problem, contact TOSHIBA Support. Additional memory module Please also refer to Chapter 3, Operating Basics, for further information on installing and removing memory modules.
  • Page 177 Turn on the computer. both Slot A and Slot If you are still unable to resolve the problem, B: orange twice, contact TOSHIBA Support. then green twice. Sound system In addition to the information in this section, please also refer to the documentation supplied with your audio device.
  • Page 178 Basics for further information. Volume cannot be adjusted during Windows start up or shut down. If you are still unable to resolve the problem, contact TOSHIBA Support. External monitor Please also refer to Chapter 3, Operating Basics, and to the documentation supplied with your monitor for further information.
  • Page 179 Display error occurs Check that the cable connecting the external monitor to the computer is firmly attached. If you are still unable to resolve the problem, contact TOSHIBA Support. Problem Procedure Cannot access LAN Check for a firm cable connection between the LAN jack and the LAN hub.
  • Page 180: Toshiba Support

    TOSHIBA Support. TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer, you may need to contact TOSHIBA for additional technical assistance. Before you call Some problems you experience may be related to software or the operating system so it is important that you investigate other sources of assistance first.
  • Page 181 - they are your best resource for current information and support. TOSHIBA technical support If you are still unable to solve the problem and suspect that it is hardware related, visit TOSHIBA technical support website http://www.toshiba.co.jp/ worldwide/. Downloaded from LpManual.com Manuals User's Manual...
  • Page 182: Specifications

    R850/R840/R830 Appendix A Specifications This appendix summarizes the computer’s technical specifications. Physical Dimensions Physical Dimensions shown below do not include parts that extend beyond the main body. R850 379(w) x 252 (d) x 20.8~25.4 (h) millimeters (with 6 cell battery) R840 341(w) x 239 (d) x 19.9~27.6 (h) millimeters (with 6 cell battery) R830...
  • Page 183: External Rgb Monitor Port Pin Assignment

    R850/R840/R830 External RGB monitor port pin assignment Signal Name Description Red Video Signal Green Video Signal Blue Video Signal Reserved Reserved Ground Ground Ground Ground Power Supply Ground Reserved Reserved Data Signal HSYNC Horizontal Sync Signal VSYNC Vertical Sync Signal Data Clock Signal I/O (I): Input to computer I/O (O): Output from computer...
  • Page 184: Ac Power Cord And Connectors

    R850/R840/R830 Appendix B AC Power Cord and Connectors The power cord’s AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards for the country/region in which it is used. All cords must meet the following specifications: Wire size: Minimum 0.75 mm...
  • Page 185 R850/R840/R830 6-15P (250V) or 5-15P (125V) as designated in the U.S. National Electrical code handbook and the Canadian Electrical Code Part II. The following illustrations show the plug shapes for the U.S.A. and Canada, the United Kingdom, Australia, Europe and China. United Kingdom UL approved BS approved...
  • Page 186: Legal Footnotes

    R850/R840/R830 Appendix C Legal Footnotes This chapter states the Legal Footnotes information applicable to TOSHIBA computers. Non-applicable Icons Certain computer chassis are designed to accommodate all possible configurations for an entire product series. Therefore, please be aware that your selected model may not have all the features and specifications corresponding to all of the icons or switches shown on the computer chassis.
  • Page 187: Battery Life

    R850/R840/R830 conditions. Read additional restrictions in your product documentation. Contact TOSHIBA technical service and support, refer to Troubleshooting section in Chapter 6 Troubleshooting for more information. 64-Bit Computing 64-bit processors are designed to take advantage of 32 and 64 bit computing.
  • Page 188: Wireless Lan

    R850/R840/R830 achieved on select models and configurations tested by TOSHIBA at the time of publication. Recharge time varies depending on usage. Battery may not charge while computer is consuming full power. After going through many charge and discharge cycles, the battery will lose its ability to perform at maximum capacity and will need to be replaced.
  • Page 189: Copy Protection

    R850/R840/R830 Copy Protection Applicable copy protection standards included in certain media may prevent or limit recording or viewing of the media. Downloaded from LpManual.com Manuals User's Manual...
  • Page 190: Information For Wireless Devices

    The Wi-Fi CERTIFIED™ logo is a certification mark of the Wi-Fi Alliance Bluetooth wireless technology Interoperability Bluetooth™ Cards from TOSHIBA are designed to be interoperable with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum (FHSS) radio technology, and is compliant to: Bluetooth Specification Ver.
  • Page 191: Wireless Devices And Your Health

    Because Wireless products operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Wireless products is safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.
  • Page 192 R850/R840/R830 Italy: For private use, a general authorization is required if WAS/ RLAN’s are used outside own premises. For public use, a general authorization is required. Luxembourg: Implemented General authorization required for network and service supply. Norway: Implemented This subsection does not apply for the geographical area within a radius of 20 km from the centre of Ny-Alesund.
  • Page 193 R850/R840/R830 Restrictions for Use of 5470-5725MHz Frequencies in Europe Italy: For private use, a general authorization is required if WAS/ RLAN’s are used outside own premises. Luxembourg: Implemented General authorization required for network and service supply Russian Limited e.i.r.p 100mW. Permitted to use Federation: only for indoor applications, closed industrial and warehouse areas,...
  • Page 194 R850/R840/R830 designed to provide reasonable protection against harmful interference in a residential installation. Refer to the FCC information section for the detailed information. Caution: Exposure to Radio Frequency Radiation The radiated output power of the Wireless device is far below the FCC radio frequency exposure limits.
  • Page 195: Important Notice

    If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations.
  • Page 196: Device Authorization

    R850/R840/R830 : This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. It is impossible to avoid the band of mobile object identification systems. 4. About the JEITA 5GHz Wireless LAN supports W52/W53/W56 Channel. Device Authorization This device obtains the Technical Regulation Conformity Certification and it belongs to the device class of radio equipment of low-power data communication system radio station stipulated in the Telecommunications Business Law of Japan.
  • Page 197: Radio Approvals For Wireless Devices

    R850/R840/R830 ® ® Intel Centrino Wireless-N + WiMAX 6150 Wireless LAN and WiMAX The Name of the radio equipment: 612BNXHMW DSP Research, Inc. Approval Number: D100898003 ® ® Intel Centrino Advanced-N 6230 a/b/g/n (a/b/g) Wireless LAN and Bluetooth The Name of the radio equipment: 62230ANHMW DSP Research, Inc.
  • Page 198 R850/R840/R830 Albania Argentina Australia Austria Azerbaijan Bahrain Belgium Bolivia Bosnia and Bulgaria Cambodia Canada Herzegovina Chile China Colombia Costa Rica Croatia Cyprus Czech Republic Denmark Dominican Ecuador Egypt El Salvador Republic Estonia Finland France Germany Ghana Greece Guatemala Hong Kong Hungary Iceland India...
  • Page 199 R850/R840/R830 Do not use this equipment in the countries/regions which are not listed in the table below. An ad-hoc mode is not available in 802.11a and 802.11n mode. Available channel of Peer-to-peer connection by ad-hoc mode is Ch1- Ch11. Available channel at connection with an access point by the Infrastructure mode is Ch1-Ch13, Ch36, Ch40, Ch44, Ch48, Ch52, Ch56, Ch60, Ch64, Ch100, Ch104, Ch108, Ch112, Ch116, Ch120, Ch124, Ch128, Ch132, Ch136, Ch140, Ch149, Ch153, Ch157, Ch161,...
  • Page 200 R850/R840/R830 South Korea Spain Sri Lanka Sweden Switzerland Tanzania Thailand Trinidad and Tobago Turkey Uruguay Zimbabwe Approved Countries/Regions for the Intel ® Centrino ® Wireless-N 1000 BGN (b/g) Wireless LAN This equipment is approved to the radio standard by the countries/regions in the following table.
  • Page 201 R850/R840/R830 Malaysia Malta Mexico Monaco Montenegro Nepal Netherlands New Zealand Nicaragua Norway Oman Pakistan Papua New Paraguay Peru Philippines Guinea Poland Portugal Qatar Romania Rwanda Saudi Arabia Serbia Singapore Slovakia Slovenia South Africa South Korea Spain Sweden Switzerland Taiwan Tanzania Thailand Tunisia Ukraine...
  • Page 202 R850/R840/R830 Cyprus Czech Republic Denmark Dominican Republic Ecuador Estonia Finland France Germany Ghana Greece Hong Kong Hungary Iceland India Indonesia Ireland Italy Japan Jordan Latvia Lebanon Liechtenstein Lithuania Luxembourg Malaysia Malta Montenegro Netherlands New Zealand Nicaragua Norway Papua New Peru Philippines Poland Guinea...
  • Page 203 R850/R840/R830 Japan Approved Countries/Regions for the Intel ® Centrino ® Wireless-N + WiMAX 6150 Wireless LAN and WiMAX This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment in the countries/regions which are not listed in the table below.
  • Page 204 R850/R840/R830 Bahrain Bangladesh Barbados Belgium Bermuda Bolivia Bosnia and Brazil Herzegovina Bulgaria Canada Chile China Colombia Costa Rica Cyprus Czech Republic Denmark El Salvador Estonia Finland France Georgia Germany Greece Guatemala Hong Kong Hungary Iceland Indonesia Ireland Italy Japan Jordan Kazakhstan Kyrgyzstan Latvia...
  • Page 205 R850/R840/R830 Australia Austria Azerbaijan Bahrain Bangladesh Belarus Belgium Bolivia Bosnia and Botswana Brazil Bulgaria Herzegovina Burkina Faso Burundi Cambodia Cameroon Canada Central African Chile China Republic Colombia Comoros Costa Rica Croatia Cyprus Czech Republic Democratic Denmark Republic of the Congo Dominican Ecuador Egypt...
  • Page 206 R850/R840/R830 Swaziland Sweden Switzerland Taiwan Tajikistan Thailand Togo Tunisia Turkey Turkmenista Ukraine Uruguay Venezuela Vietnam Yemen Zambia Zimbabwe Approved Countries/Regions for BCM92070MD_REF Bluetooth This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment in the countries/regions which are not listed in the table below.
  • Page 207 R850/R840/R830 Oman Pakistan Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Romania Russia Saudi Arabia Senegal Serbia Singapore Slovak Republic Slovenia South Africa South Korea Spain Sri Lanka Sweden Switzerland Taiwan Thailand Turkey Ukraine Uruguay Venezuela Vietnam Zimbabwe Downloaded from LpManual.com Manuals...
  • Page 208 Battery pack buttons 3-1 additional 5-1 Touch Pad 3-1, 6-10 replacing 5-9 Bluetooth Bluetooth Stack for Equipment checklist 1-1 Windows by Toshiba 4-3 problems 6-18 eSATA device problems Boot Priority 4-19 ExpressCard inserting 3-36 removing 3-36 Cleaning the computer 3-55...
  • Page 209 R850/R840/R830 External RGB monitor 2-14, 2-25 Graphics controller 2-36 Fingerprint Sensor problems 6-12 using 3-8 Hard disk drive automatic power off 4-7 FN + 1 ( reduce) 3-6 HDD Protection 4-23 FN + 2 (enlarge) 3-6 HDMI out port 2-4, 2-14, 2-26 FN + 3 (Volume down) 3-6 Heat dispersal 3-56, 4-8 FN + 4 (Volume up) 3-6...
  • Page 210 R850/R840/R830 Function keys F1...F12 3-3 Hot key functions 3-4 problems 6-7 Windows special keys 3-6 Optical disc drive using Keypad overlay writing Arrow mode 3-7 Numeric mode 3-7 temporarily using normal keyboard (overlay on) 3-7 temporarily using overlay (overlay off) 3-7 Password turning on the overlays 3-7 power on 4-7...
  • Page 211 Real Time Clock 6-7 TOSHIBA Assist 4-3 Smart Card 6-9 Sound system 6-15 TOSHIBA ConfigFree 4-3 TOSHIBA support 6-18 Touch Pad 6-10 TOSHIBA Disc Creator 3-22, USB device 6-12 USB mouse 6-11 TOSHIBA DVD-RAM Wireless LAN 6-18 Utility 4-4 TOSHIBA HDD/SSD Alert...
  • Page 212 R850/R840/R830 Wireless WAN indicator 2-3, 2-13, 2-24 Downloaded from LpManual.com Manuals User's Manual Index-5...

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