Troubleshooting - Dymo letratag User Manual

Troubleshooting

Review the following possible solutions if you encounter a problem
while using your label maker.
Problem/Error Message
No display
Poor Print Quality
Poor Cutter Performance
Printing
Too many characters
Exceeded maximum number of
characters in buffer.
Battery low
Batteries almost discharged.
Tape Jam
Motor is stalled due to label jam.
If you still need assistance, contact DYMO Customer Support
(http://support.dymo.com).
20
Solution
• Ensure the label maker is turned on.
• Replace discharged batteries.
• Replace batteries.
• Ensure label cassette is installed properly.
• Clean the print head.
• Replace the label cassette.
Clean the cutter blade. See Caring for Your label
maker
.
No action required.
Message disappears when printing is finished.
Delete some or all of the buffer text.
Replace batteries.
• Remove jammed label; replace label cassette.
• Clean cutter blade.