• A pplications and their functions may vary by country, region, or hardware specifications. Samsung is not liable for performance issues caused by applications from any provider other than Samsung. • S amsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operating system software.
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No part of this guide may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system, without the prior written permission of Samsung Electronics.
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About this manual Trademarks • S AMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. ® • B luetooth is a registered trademark of Bluetooth SIG, Inc. worldwide. ® ™ ™ ™ • W i-Fi...
Indicator icons Using the touch screen Web & network Control motions Internet Using Multi Window Chrome Notifications Bluetooth Home screen Screen Mirroring Locked screen Samsung Link Applications screen Group Play Using applications WatchON Help Entering text Connecting to a Wi-Fi network...
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My Files Paper Artist Downloads Video TripAdvisor YouTube Flipboard Travel & local Application & media stores Maps Play Store Samsung Apps Settings Game Hub About Settings Music Hub Wi-Fi Play Books 100 Bluetooth Play Movies 100 Data usage Play Music...
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Table of Contents 111 Backup and reset 112 Add account 112 Motion 112 Voice control 112 Accessories 113 Date and time 113 Accessibility 114 About device 114 Google Settings Troubleshooting...
Getting started Device layout Front camera Light sensor Microphone Power button Volume button Touch screen IrLED Home button Back button Menu button Multipurpose jack Headset jack Rear camera GPS antenna Memory card slot Speaker Speaker...
Getting started • D o not cover the antenna area with your hands or other objects. This may cause connectivity problems or drain the battery. • D o not use a screen protector. This causes sensor malfunctions. • D o not allow water to contact the touch screen. The touch screen may malfunction in humid conditions or when exposed to water.
• A ppearances and specifications are subject to change without prior notice. • Y ou can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • O ther accessories may not be compatible with your device.
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• W hile charging, the device may heat up. This is normal and should not affect the device’s lifespan or performance. If the battery gets hotter than usual, the charger may stop charging. • I f the device is not charging properly, take the device and the charger to a Samsung Service Centre.
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Getting started After fully charging, disconnect the device from the charger. First unplug the charger from the device, and then unplug it from the electric socket. To save energy, unplug the charger when not in use. The charger does not have a power switch, so you must unplug the charger from the electric socket when not in use to avoid wasting power.
Getting started Inserting a memory card Your device accepts memory cards with maximum capacities of 64 GB. Depending on the memory card manufacturer and type, some memory cards may not be compatible with your device. • S ome memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
Do not remove the memory card while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or damage to the memory card or device. Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.
Getting started Turning the device on and off When turning on the device for the first time, follow the on-screen instructions to set up your device. Press and hold the Power button for a few seconds to turn on the device. •...
Getting started Locking and unlocking the device When not in use, lock the device to prevent unwanted operation. Pressing the Power button turns off the screen and puts the device into lock mode. The device automatically gets locked if it is not used for a specified period. To unlock the device, press the Power button or the Home button and flick your finger in any direction within the unlock screen area at the lower part of the screen.
Basics Indicator icons The icons displayed at the top of the screen provide information about the status of the device. The icons listed in the table below are most common. Icon Meaning Wi-Fi connected Bluetooth feature activated GPS activated Synced with the web Connected to computer Alarm activated Mute mode activated...
Basics Using the touch screen Use only fingers to use the touch screen. • D o not allow the touch screen to come into contact with other electrical devices. Electrostatic discharges can cause the touch screen to malfunction. • T o avoid damaging the touch screen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.
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Basics Dragging To move an icon, thumbnail, or preview to a new location, tap and hold it and drag it to the target position. Double-tapping Double-tap on a webpage or image to zoom in a part. Double-tap again to return.
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Basics Flicking Flick left or right on the Home screen or the Applications screen to see another panel. Flick up or down to scroll through a webpage or a list, such as contacts. Pinching Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out.
Basics Control motions Simple motions allow easy control of the device. Before using motions, make sure the motion feature is activated. On the Home screen, tap Apps → Settings → Motion, and then drag the switch at the top right of the screen to the right.
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Basics Sweeping Sweep your hand across the screen to capture a screenshot. The image is saved in Gallery → Screenshots. It is not possible to capture a screenshot while using some applications. Covering Cover the screen with a palm to pause media playback.
Basics Using Multi Window Use this feature to run multiple applications on the screen at the same time. • O nly applications on the Multi Window tray can run. • T his feature may not be available depending on the region or service provider. To use Multi Window, on the Home screen, tap Apps →...
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Basics Tap and hold an application icon on the Multi Window tray, and then drag it to the screen. Release the application icon when the screen turns blue. Tap and hold another application icon on the Multi Window tray, and then drag it to a new location.
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Basics Sharing content between applications You can easily share content between applications, such as Email and Internet, by dragging and dropping them. Some applications may not support this feature. Launch Email and Internet in a split screen Multi Window. Access the Multi Window options Tap the circle between the application windows, and then tap Tap the circle between application windows to access the following options:...
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Basics Tap and hold an item in the Internet window and drag it to a location in the Email window. Creating a Multi Window combination Use this feature to save currently-running Multi Window applications as a combination. Launch multiple applications in a split screen Multi Window. →...
Basics Notifications Notification icons appear on the status bar at the top of the screen to report new messages, calendar events, device status, and more. Drag down from the status bar to open the notifications panel. Scroll the list to see additional alerts. To close the notifications panel, drag up the bar that is at the bottom of the screen.
Basics Home screen The Home screen is the starting point to access all of the device’s features. It displays indicator icons, widgets, shortcuts to applications, and others. The Home screen can have multiple panels. To view other panels, scroll left or right. Rearranging items Adding an application icon On the Home screen, tap Apps, tap and hold an application icon, and then drag it into a panel...
Basics Rearranging panels Adding a new panel → Edit page → Moving a panel → Edit page, tap and hold a panel preview, and then drag it to a new location. Removing a panel → Edit page, tap and hold a panel preview, and then drag it to the rubbish bin at the top of the screen.
Basics Using widgets Widgets are small applications that provide convenient functions and information on your Home screen. To use them, add widgets from the widgets panel to the Home screen. • S ome widgets connect to web services. Using a web-based widget may result in additional charges.
Basics Rearranging panels Moving a panel Scroll left or right on the widgets panel area, tap and hold a panel preview, and then drag it to a new location. Removing a panel Scroll left or right on the widgets panel area, tap and hold a panel preview, and then drag it to the rubbish bin at the top of the screen.
Pinch on the screen, tap and hold a panel preview, and then drag it to a new location. Installing applications Use application stores, such as Samsung Apps, to download and install applications. Uninstalling applications → Uninstall/disable apps, and then select an application to uninstall it.
Basics Using applications This device can run many different types of applications, ranging from media to Internet applications. Opening an application On the Home screen or the Applications screen, select an application icon to open it. Some applications are grouped into folders. Tap a folder, and then tap an application to open it.
Basics Entering text Use the Samsung keyboard or the voice input feature to enter text. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Changing the keyboard type Tap any text field, open the notifications panel, tap Choose input method, and then select the type of keyboard to use.
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Basics Handwriting → Tap and hold , and then write a word with a finger. Suggested words appear as characters are entered. Select a suggested word. Use handwriting gestures to perform actions, such as editing or deleting characters and → Help → inserting spaces.
Basics Connecting to a Wi-Fi network Connect the device to a Wi-Fi network to use the Internet or share media files with other devices. (p. 99) Ensure that the Wi-Fi connection is active before using Internet applications. Turning Wi-Fi on and off Open the notifications panel, and then tap Wi-Fi to turn it on or off.
Select the network in the networks list, and then tap Forget. Setting up accounts Google applications, such as Play Store, require a Google account, and Samsung Apps requires a Samsung account. Create Google and Samsung accounts to have the best experience with the device.
Connect the device to the computer using the USB cable. Samsung Kies launches on the computer automatically. If Samsung Kies does not launch, double-click the Samsung Kies icon on the computer. Transfer files between your device and the computer.
Basics Connecting as a media device Connect the device to the computer using the USB cable. Open the notifications panel, and then tap Connected as a media device → Media device (MTP). Tap Camera (PTP) if your computer does not support Media Transfer Protocol (MTP) or not have any appropriate driver installed.
Basics Setting a pattern On the Applications screen, tap Settings → Lock screen → Screen lock → Pattern. Draw a pattern by connecting four dots or more, and then draw the pattern again to verify it. Set a backup unlock PIN to unlock the screen when you forget the pattern. Setting a PIN On the Applications screen, tap Settings →...
Turn on the screen by pressing the Power button or the Home button, and enter the unlock code. If the unlock code is forgotten, take the device to a Samsung Service Centre to reset it. Upgrading the device The device can be upgraded to the latest software.
Communication Contacts Use this application to manage contacts, including phone numbers, email addresses, and others. Tap Contacts on the Applications screen. Managing contacts Creating a contact and enter contact information. • : Add an image. • / : Add or delete a contact field. Editing a contact Select a contact to edit, and then tap Deleting a contact...
→ Merge accounts → Merge with Google. Contacts moved to Google Contacts appear with in the contacts list. Moving contacts to Samsung → Merge accounts → Merge with Samsung. Contacts moved to Samsung Contacts appear with in the contacts list.
Communication Importing and exporting contacts Importing contacts → Import/Export, and then select an import option. Exporting contacts → Import/Export, and then select an export option. Sharing contacts → Share namecard via → Multiple contacts, select contacts, tap Done, and then select a sharing method.
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Communication Managing groups , and then take one of the following actions: • S earch: Search for contacts. • E dit group: Change the group settings. • C reate: Make a new group. • R emove from group: Remove members from the group. •...
Communication Email Use this application to send or view email messages. Tap Email on the Applications screen. Setting up email accounts Set up an email account when opening Email for the first time. Enter the email address and password. Tap for a private email account, such as Google Mail, or tap Manual setup for a company email account.
Communication Reading messages Select an email account to use, and new messages are retrieved. To manually retrieve new messages, tap Tap a message to read. Reply to the message. Compose a message. Forward the message. Delete the message. Add this email address to the contacts list.
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Communication Sending messages In any mailbox, tap , enter recipients, a subject, and a message, and then tap SEND. Tap +CC/BCC to add more recipients. → Attach file to attach images, videos, music, and others. → Discard to start over. →...
Communication Labels Google Mail does not use actual folders, but uses labels instead. When Google Mail is launched, it displays messages labelled Inbox. Select a label in ALL LABELS to view messages in other labels. → Change labels, and then select To add a label to a message, select the message, tap the label to assign.
Communication Photos Use this application to view and share images or videos via Google’s social network services. Tap Photos on the Applications screen. This application may not be available depending on the region or service provider. Select one of the following categories: •...
Web & network Internet Use this application to browse the Internet. Tap Internet on the Applications screen. Viewing webpages Tap the address field, enter the web address, and then tap Go. to share, save, or print the current webpage while viewing a webpage. Opening a new page To go to another webpage, scroll left or right on the title field, and then tap the title to select Searching the web by voice...
Web & network History → History to open a webpage from the list of recently-visited webpages. To clear the → Clear history. history, tap → History → Most visited to open a webpage from the list of most visited webpages. Saved pages →...
• D o not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature. To activate Bluetooth, on the Applications screen, tap Settings → Bluetooth, and then drag...
Web & network Pairing with other Bluetooth devices On the Applications screen, tap Settings → Bluetooth → Scan, and detected devices are listed. Select the device you want to pair with, and then accept the auto-generated passkey on both devices to confirm. Sending and receiving data Many applications support data transfer via Bluetooth.
Internet. You can play and send multimedia files on your device to another device or web storage service. To use this application, you must sign in to your Samsung account and register two or more devices. The registration methods may vary depending on the device type.
Web & network Managing contents on a web storage service Select a web storage service, and then view and manage your files. To transfer files between your device and a web storage service, tap , select files, and then To register web storage services to the device, tap → Add storage, and then select a web storage service.
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Web & network Creating a group for Group Play When you create a Group Play session, other devices can join the session and share the content. When you use a password for a Group Play session, other devices must enter the password to join the session.
Web & network WatchON Use this application to connect to a TV to watch your favourite shows and movies. Tap WatchON on the Applications screen. This application may not be available depending on the region or service provider. You must first connect the device to a network and ensure that the device’s infrared port is facing the TV.
Media Music Use this application to listen to music. Tap Music on the Applications screen. Playing music Select a music category, and then select a song to play. Tap the album image at the bottom of the screen to open the music player screen. View file details.
Media → Settings → Advanced → Smart volume. To listen to songs at equal volume levels, tap When Smart volume is activated, the volume may end up louder than the device volume level. Use caution to avoid long-term exposure to loud sounds to prevent damage to your hearing.
Media Camera Use this application to take photos or videos. Use Gallery to view photos and videos taken with the device’s camera. (p. 66) Tap Camera on the Applications screen. • T he camera automatically shuts off when unused. •...
Media Shooting mode Several photo effects are available. Tap MODE, and then scroll up or down the screen at the right side of the screen. • A uto: Use this to allow the camera to evaluate the surroundings and determine the ideal mode for the photo.
Media Taking videos Taking a video to take a video. To pause recording, tap . To stop recording, tap Recording mode → to change the recording mode. • N ormal: Use this mode for normal quality. • L imit for email: Use this mode to lower quality for sending via email.
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Media Zooming in and out Use one of the following methods: • U se the Volume button to zoom in or out. • S pread two fingers apart on the screen to zoom in, and pinch to zoom out. The zoom in/out effect is available when using the zoom feature while shooting video.
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Media Configuring settings for Camera → to configure settings for Camera. Not all of the following options are available in both still camera and video camera modes. The available options vary depending on the mode used. • P hoto size / Video size: Select a resolution. Use higher resolution for higher quality. But it takes up more memory.
Media • E xposure value: Change the exposure value. This determines how much light the camera’s sensor receives. For low-light situations, use a higher exposure. • G uidelines: Display viewfinder guides to help composition when selecting subjects. • V oice control: Set the camera to take photos with voice commands. •...
Media Zooming in and out Use one of the following methods to zoom in an image: • D ouble-tap anywhere to zoom in. • S pread two fingers apart on any place to zoom in. Pinch to zoom out, or double-tap to return.
Media • R otate right: Rotate clockwise. • C rop: Resize the blue frame to crop and save the image in it. • S et as: Set the image as a wallpaper or a contact image. • D etails: View image details. •...
Media Setting as wallpaper → Set as to set the image as wallpaper or to assign it to a When viewing an image, tap contact. Tagging faces → Settings → Tags, and then tick Face tag. A yellow frame appears around the recognised face on an image.
Media Story Album Use this application to create your own digital album to keep your stories by organising the images neatly and automatically. Tap Story Album on the Applications screen. Creating story albums Create story albums by selecting images from Gallery or images sorted by tag information. , and then select an option.
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Media Creating albums by tag information Create albums by sorting photos by tag information, such as the location where an image was taken, subjects, or time. Tap By tag information, and then set the following tag options: • L ocation: Specify a location. The device sorts images from the location. To use location tags, activate the GPS tag setting in Camera before taking photos.
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Media • S hare via: Send the album to others. • P rint: Print the album by connecting the device to a printer. Some printers may not be compatible with the device. • O rder photo book: Place an order for a printed album. •...
Media Creating albums with recommended photos When you take multiple photos in a location, the device suggests creating a new album based on the location. This feature helps you create photo albums conveniently when you have daily events or travel. Setting your home city Set your home city to let the device recognise whether you at home or travelling.
Media Paper Artist Use this application to make images look like illustrations with fun effects or frames. Tap Paper Artist on the Applications screen. Use artistic tools to edit an image. The edited image is saved in the Gallery → Paper Pictures folder.
Media Video Use this application to play video files. Tap Video on the Applications screen. Avoid locking the device’s screen while playing a DivX Video-On-Demand. Each time you lock the screen while playing a DivX Video-On-Demand, one of your available rental counts is lost.
Media Sharing videos Tap → Share via, select a sharing method, select videos, and then tap Done. Using Popup Video player Use this feature to use other applications without closing the video player. While watching videos, tap to use the pop-up player. Spread two fingers apart on the screen to enlarge the player or pinch to reduce it.
Media Flipboard Use this application to access your personalised magazines. Tap Flipboard on the Applications screen. This application may not be available depending on the region or service provider. To start your Flipboard, flick left on the greeting page, select news topics, and then tap Build Your Flipboard.
Application & media stores Play Store Use this application to purchase and download applications and games that are able to run on the device. Tap Play Store on the Applications screen. This application may not be available depending on the region or service provider. Installing applications Browse applications by category, or tap to search with a keyword.
Game Hub Use this application to access games. Tap Game Hub on the Applications screen. This application may not be available depending on the region or service provider. Scroll left or right and select a game to download from Samsung Apps.
Application & media stores Music Hub Use this application to play music and purchase songs or albums from the Music Hub catalogue. Subscribe to the Music Hub premium service to enjoy customised recommendations, unlimited song streaming, personal radio stations, and cloud storage service for all your music.
Application & media stores Play Books Use this application to read and download book files. Tap Play Books on the Applications screen. This application may not be available depending on the region or service provider. Play Movies Use this application to watch, download, and rent movies or TV shows. Tap Play Movies on the Applications screen.
Application & media stores Play Newsstand Use this application to read the latest news articles. Tap Play Newsstand on the Applications screen. This application may not be available depending on the region or service provider. Readers Hub Use this application to download and read book files. Tap Readers Hub on the Applications screen.
Utilities Memo Use this application to record important information to save and view at a later date. Tap Memo on the Applications screen. Composing memos , enter a memo, and then tap Save. → Colour. To change the background colour, tap →...
Utilities → Import. To import memos from Google Docs, tap → Export. To export memos to other storage locations, tap → Settings. To change the memo settings, tap Viewing a memo Tap the memo thumbnail to open it. Scroll left or right to see more memos. and use the following: •...
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Utilities To add an event or task more briefly, tap a date to select it and tap it again. Enter a title and specify which calendar to use or sync with. Then tap Edit event details or Edit task details to add more details, such as how often the event repeats, when it has an advance alert, or where it takes place.
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Utilities Attaching memos to a date Tap and hold a date to select it and the memo pad appears. Syncing with Google Calendar On the Applications screen, tap Settings → Google under Accounts, select the Google account, and then tick Sync Calendar. To manually sync for updating, on the Applications screen, tap S Planner →...
Utilities Searching for events or tasks , and then enter a keyword to search for. To view today’s events or tasks, tap Today at the top of the screen. Deleting events → Delete, select events, and then tap Delete. Sharing events or tasks →...
Utilities Cloud Use this feature to sync files or back up settings and application data with your Samsung account or Dropbox. On the Applications screen, tap Settings → Cloud. This feature may not be available depending on the region or service provider.
Utilities POLARIS Office 5 Use this application to edit documents in various formats, including spreadsheets and presentations. Tap POLARIS Office 5 on the Applications screen. Some functions may not be available, depending on the file type. Create a document. View recent documents. Browse by document formats.
Utilities Reading documents Tap a file. Or tap File Browser, Form type, or Favorites, and then select a file to open. To start a slideshow, tap To draw on the document, tap To search for a text string in the document, tap , and then use one of the following functions: Document •...
Utilities Spreadsheet • S witch to Edit Mode: Open the editing toolbar. • F reeze frame: Keep the selected row in place. • S creen capture: Capture the selected area. • V iew Information: View the document details. •...
Utilities Setting alarms , set a time for the alarm to go off, select days for the alarm to repeat, and then tap Save. • L ocation alarm: Set a location. The alarm goes off only when you are in the location. •...
Utilities Calculator Use this application for simple or complex calculations. Tap Calculator on the Applications screen. Rotate the device to landscape orientation to display the scientific calculator. If Screen → Scientific calculator. rotation is disabled, tap To see the calculation history, tap to hide the keypad.
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Utilities S Voice Use this application to command the device by voice to send a message, write a memo, and more. Tap S Voice on the Applications screen. Alternatively, press the Home button twice. • T his application may not be available depending on the region or service provider. •...
Utilities Using wake-up commands on the locked screen On the locked screen, you can use various functions with preset wake-up commands. To activate this feature, on the Applications screen, tap Settings → Lock screen, and then tick Wake up in lock screen. Tap Set wake-up command, and then set functions and voice commands.
Utilities Voice Search Use this application to search webpages by speaking. Tap Voice Search on the Applications screen. This application may not be available depending on the region or service provider. Speak a keyword or phrase when Speak now appears on the screen. My Files Use this application to access all kinds of files stored in the device, including images, videos, songs, and sound clips.
Utilities Downloads Use this application to see what files are downloaded through the applications. Tap Downloads on the Applications screen. This application may not be available depending on the region or service provider. To see the files downloaded from the Internet, tap Internet downloads, otherwise, tap Other downloads to see the files downloaded from other applications, such as Email.
Travel & local Maps Use this application to pinpoint the location of the device, search for places, or get directions. Tap Maps on the Applications screen. This application may not be available depending on the region or service provider. Searching for locations Search for locations by entering an address or a keyword.
Settings About Settings Use this application to configure the device, set application options, and add accounts. Tap Settings on the Applications screen. Wi-Fi Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices. To use options, tap •...
Settings Wi-Fi Direct Wi-Fi Direct connects two devices directly via a Wi-Fi network without requiring an access point. On the Settings screen, tap Wi-Fi → Wi-Fi Direct. Bluetooth Activate the Bluetooth feature to exchange information over short distances. To use more options, tap •...
Settings More settings Customise settings to control connections with other devices or networks. Flight mode This disables all wireless functions on your device. You can use only non-network services. Printing Configure settings for printer plug-ins installed on the device. You can search for available printers or add one manually to print files via Wi-Fi or cloud services.
Settings Blocking mode Select which notifications will be blocked and how long to block them. Hands-free mode Set the device to read contents aloud and specify applications to use in hands-free mode. Sound Change settings for various sounds on the device. •...
Settings Display Change the settings for the display. • W allpaper: – Home screen: Select a background image for the Home screen. – Lock screen: Select a background image for the locked screen. – Home and lock screens: Select a background image for the Home screen and the locked screen.
Settings • F ont style: Change the font type for display text. • F ont size: Change the font size. • T ouch key light duration: Set the duration for the touch button backlight. • D isplay battery percentage: Set the device to display the remaining battery life. •...
Settings Battery View the amount of battery power consumed by your device. Application manager View and manage the applications on your device. Default applications Select a default setting for using applications. • H ome: Select a default Home screen mode. Location Change settings for location information permissions.
Settings Lock screen Change settings for the locked screen. • S creen lock: Activate the screen lock feature. The following options may vary depending on the screen lock feature selected. • M ultiple widgets: Set the device to allow use of widgets on the locked screen. •...
Wi-Fi. • G o to website: Access the Find my mobile website ( findmymobile.samsung.com ). You can track and control your lost or stolen device on the Find my mobile website.
Default Select a default keyboard type for text input. Samsung keyboard To change the Samsung keyboard settings, tap The available options may vary depending on the region or service provider. • I nput languages: Select languages for text input.
• S ound: Set the device to sound when a key is touched. • C haracter preview: Set the device to display a large image of each character tapped. • H elp: Access help information for using the Samsung keyboard. • R eset settings: Reset Samsung keyboard settings.
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Settings • H ide offensive words: Hide offensive words from voice search results. • H elp: Access help information for S Voice. • A bout: View version information. • W ake up command: Set the device to start voice recognition by saying a wake up command while using S Voice.
Pointer speed Adjust the pointer speed for the mouse or trackpad connected to your device. Cloud Change settings for syncing data or files with your Samsung account or Dropbox cloud storage. Backup and reset Change the settings for managing settings and data.
Settings Add account Add email or SNS accounts. Motion Activate the motion recognition feature and change the settings that control motion recognition on your device. • P alm swipe to capture: Set the device to capture an image of the screen when you sweep your hand to the left or right across the screen.
Settings Date and time Access and alter the following settings to control how the device displays the time and date. If the battery remains fully discharged or removed from the device, the time and date is reset. • S et date: Set the current date manually. •...
Google and to change the closed caption settings. • S amsung subtitles (CC): Set the device to display closed captions on content supported by Samsung and to change the closed caption settings. About device Access device information and update device software.
Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
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• R estart your device to clear any temporary software bugs. • E nsure that your device software is upgraded to the latest version. • I f the touch screen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or has fatal errors If your device freezes or hangs, you may need to close applications or reinsert the battery and turn on the device to regain functionality.
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The battery icon is empty Your battery is low. Recharge or replace the battery. The battery does not charge properly (For Samsung-approved chargers) • E nsure that the charger is connected properly. • I f the battery terminals are dirty, the battery may not charge properly or the device may turn off.
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• F ree some memory by transferring files to a computer or deleting files from your device. • R estart the device. If you are still having trouble with the camera application after trying these tips, contact a Samsung Service Centre. Photo quality is poorer than the preview •...
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• I f you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher installed on your computer. • E nsure that you have Samsung Kies or Windows Media Player 10 or higher installed on your computer.
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Data stored on the device has been lost Always make backup copies of all important data stored on the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored on the device.
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Some content may differ from your device depending on the region, service provider, or software version, and is subject to change without prior notice. www.samsung.com English (EU). 08/2014. Rev.1.0...