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Samsung SM-R380 Health And Safety And Warranty Manual

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M O B I L E
D E V I C E
Health and Safety and Warranty Guide
Please read this manual before operating
your device and keep it for future
reference.
GH68-41039A Rev 1.1 Printed in Vietnam

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Summary of Contents for Samsung SM-R380

  • Page 1 M O B I L E D E V I C E Health and Safety and Warranty Guide Please read this manual before operating your device and keep it for future reference. GH68-41039A Rev 1.1 Printed in Vietnam...

  • Page 2: Intellectual Property

    Intellectual Property All Intellectual Property, as defined below, owned by or which is otherwise the property of Samsung or its respective suppliers relating to the SAMSUNG Phone, including but not limited to, accessories, parts, or software relating there to (the “Phone System”), is proprietary to Samsung and...
  • Page 3 No title to or ownership in the Intellectual Property is transferred to you. All applicable rights of the Intellectual Property shall remain with SAMSUNG and its suppliers. Open Source Software Some software components of this product...
  • Page 4 EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED ON THE WARRANTY PAGE ENCLOSED WITH THE PRODUCT, THE PURCHASER TAKES THE PRODUCT "AS IS", AND SAMSUNG MAKES NO EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT, INCLUDING BUT NOT LIMITED TO...
  • Page 5 CONSTRUED TO CREATE AN EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT. IN ADDITION, SAMSUNG SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RESULTING FROM THE PURCHASE OR USE OF THE PRODUCT OR ARISING FROM...
  • Page 6 DOWNLOAD CERTAIN SOFTWARE, SUCH AS CUSTOM OS. Samsung Telecommunications America (STA), LLC Headquarters: 1301 E. Lookout Drive Richardson, TX 75082 Customer Care Center: 1000 Klein Rd. Plano, TX 75074 Toll Free Tel: 1.888.987.HELP (4357) Internet Address: www.samsung.com...
  • Page 7 © 2014 Samsung Telecommunications America, LLC. Samsung is a registered trademark of Samsung Electronics Co., Ltd. Do you have questions about your Samsung Mobile Device? For 24 hour information and assistance, we offer a new FAQ/ARS System (Automated Response System) at:...

  • Page 8: Table Of Contents

    Smart Practices While Driving ..6 Battery Use and Safety ..9 Samsung Mobile Products and Recycling ....15 UL Certified Travel Charger .
  • Page 9 Section 2: Warranty Information 41 Standard Limited Warranty ..41 End User License Agreement for Software ....56 Index ..........

  • Page 10: Section 1: Health/Safety Information

    Section 1: Health/Safety Information This section outlines the safety precautions associated with using your Gear. The terms "device" or "mobile device" are used in this section to refer to your Gear. Read this information before using your mobile device. Maintaining Water and Dust Resistance This device is rated IP67 using the Ingress Protection rating system.
  • Page 11 impervious to water damage in any situation. It is important that all compartments are closed tightly. Follow these tips carefully to prevent damage to the device. • Whenever your device gets wet, dry it thoroughly with a clean, soft cloth. •...

  • Page 12: Fcc Part 15 Information To User

    User Pursuant to part 15.21 of the FCC Rules, you are cautioned that changes or modifications not expressly approved by Samsung could void your authority to operate the device. This device complies with part 15 of the FCC Rules. Operation is subject to the following...

  • Page 13: Smart Practices While Driving

    Samsung is committed to promoting responsible driving and giving drivers the tools they need to understand and address distractions.
  • Page 14 Check the laws and regulations on the use of mobile devices and their accessories in the areas where you drive. Always obey them. The use of these devices may be prohibited or restricted in certain areas. For example, only hands-free use may be permitted in certain areas.
  • Page 15 • Let the person with whom you are speaking know that you are driving and will suspend the chat if necessary; • Do not take notes or look up information while driving; Notice regarding legal restrictions on mounting this device in an automobile: Laws in some states may prohibit mounting this device on or near the windshield of an automobile.

  • Page 16: Battery Use And Safety

    Never use wireless data services such as Web browsing or e-mail while operating a vehicle. Never watch videos, such as a movie or clip, or play video games while operating a vehicle. For more information, go to http:// www.ctia.org. Battery Use and Safety The battery in device is not intended to be replaced by the consumer.
  • Page 17 If the device and/or battery absorbs liquid or appears to have corrosion, have them checked by your service provider or contact Samsung, even if they appear to be working properly. Health/Safety Information...
  • Page 18 The device or the battery may explode when overheated. • Do not handle a damaged or leaking battery. Do not let leaking battery fluid come in contact with your eyes, skin or clothing. For safe disposal options, contact your nearest Samsung authorized service center.
  • Page 19 • Avoid dropping the device. Dropping the device, especially on a hard surface, can potentially cause damage to the device. Do not carry device in your back pocket, which could damage the device if you fall. If you suspect damage to the device or battery, take it to a service center for inspection.
  • Page 20 Samsung-approved chargers which are specifically designed for your device. WARNING! Use of a non-Samsung-approved battery or charger may present a risk of fire, explosion, leakage, or other hazard. Samsung's warranty does not cover damage to the device caused by non-Samsung-approved...
  • Page 21 • Do not use incompatible batteries and chargers. Some websites and second hand dealers not associated with reputable manufacturers and carriers, might be selling incompatible or even counterfeit batteries and chargers. Consumers should purchase manufacturer or carrier recommended products and accessories. If unsure about whether a replacement battery or charger is compatible, contact the manufacturer of the battery or charger.

  • Page 22: Samsung Mobile Products And Recycling

    Samsung Mobile Products and Recycling Samsung cares for the environment and encourages its customers to recycle Samsung mobile devices and genuine Samsung accessories. Proper disposal of your mobile device and its battery is not only important for safety, it benefits the environment. Batteries must be recycled or disposed of properly.

  • Page 23: Ul Certified Travel Charger

    UL Certified Travel Charger The Travel Charger for this mobile device has met applicable UL safety requirements. Please adhere to the following safety instructions per UL guidelines: FAILURE TO FOLLOW THE INSTRUCTIONS OUTLINED MAY LEAD TO SERIOUS PERSONAL INJURY AND POSSIBLE PROPERTY DAMAGE.

  • Page 24: Display / Touch-Screen

    THIS POWER UNIT IS INTENDED TO BE CORRECTLY ORIENTED IN A VERTICAL OR HORIZONTAL OR FLOOR MOUNT POSITION. Display / Touch-Screen Please note the following information when using your mobile device: WARNING REGARDING DISPLAY The display on your mobile device is made of glass or acrylic and could break if your mobile device is dropped or if it receives significant impact.

  • Page 25: Gps

    If your mobile device has a touch-screen display, please note that a touch-screen responds best to a light touch from the pad of your finger or a non-metallic stylus. Using excessive force or a metallic object when pressing on the touch-screen may damage the tempered glass surface and void the warranty.

  • Page 26: Care And Maintenance

    Navigation Maps, directions, and other navigation-data, including data relating to your current location, may contain inaccurate or incomplete data, and circumstances can and do change over time. In some areas, complete information may not be available. Therefore, you should always visually confirm that the navigational instructions are consistent with what you see before following them.
  • Page 27 Keep your Samsung Mobile Device away from: Deliberate exposure to liquids of any kind Please refer to instructions for adhering to IP67 certification parameters and make sure that liquid exposure of the device does not exceed these limitations. Precipitation, humidity, and liquids contain minerals that will corrode electronic circuits.
  • Page 28 wearing the device, stop wearing the device and consult a physician. Extreme heat or cold Avoid temperatures below 0°C / 32°F or above 45°C / 113°F. Microwaves Do not try to dry your mobile device in a microwave oven. Doing so may cause a fire or explosion.
  • Page 29 Ensure that the strap is kept clean. Bluetooth Do not touch the Bluetooth antenna of a connected mobile device. • Samsung is not responsible for the loss, interception, or misuse of data sent or received via the Bluetooth feature. Health/Safety Information...
  • Page 30 • Always ensure that you share and receive data with devices that are trusted and properly secured. • Some devices, especially those that are not tested or approved by the Bluetooth SIG, may not be compatible with your device. Important! Do not allow the touch screen to come into contact with other electrical devices.

  • Page 31: Responsible Listening

    Responsible Listening Caution! Avoid potential hearing loss. Damage to hearing occurs when a person is exposed to loud sounds over time. The risk of hearing loss increases as sound is played louder and for longer durations. Prolonged exposure to loud sounds (including music) is the most common cause of preventable hearing loss.
  • Page 32 and distorted hearing. Individual susceptibility to noise-induced hearing loss and potential hearing problem varies. Additionally, the amount of sound produced by a portable audio device varies depending on the nature of the sound, the device settings, and the headphones that are used. As a result, there is no single volume setting that is appropriate for everyone or for every combination of sound, settings, and...
  • Page 33 • Be aware that you can adapt to higher volume settings over time, not realizing that the higher volume may be harmful to your hearing. • When using headphones, turn the volume down if you cannot hear the people speaking near you or if the person sitting next to you can hear what you are listening to.
  • Page 34 • Avoid using headphones after exposure to extremely loud noises, such as rock concerts, that might cause temporary hearing loss. Temporary hearing loss might cause unsafe volumes to sound normal. • Do not listen at any volume that causes you discomfort.
  • Page 35 American Academy of Audiology 11730 Plaza American Drive, Suite Reston, VA 20190 Voice: (800) 222-2336 Email: info@audiology.org Internet: http://www.audiology.org/Pages/ default.aspx National Institute on Deafness and Other Communication Disorders National Institutes of Health 31 Center Drive, MSC 2320 Bethesda, MD 20892-2320 Email: nidcdinfo@nih.gov Internet: http://www.nidcd.nih.gov/...

  • Page 36: Operating Environment

    National Institute for Occupational Safety and Health (NIOSH) 395 E Street, S.W., Suite 9200 Patriots Plaza Building Washington, DC 20201 Voice: 1-800-35-NIOSH (1-800-356-4674) 1-800-CDC-INFO (1-800-232-4636) Outside the U.S. 513-533-8328 Email: cdcinfo@cdc.gov Internet: http://www.cdc.gov/niosh/topics/ noise/default.html 1-888-232-6348 TTY Operating Environment Remember to follow any special regulations in force in any area, and always switch your mobile device off whenever it is forbidden to use it, or when it may cause interference or...
  • Page 37 danger. When connecting the mobile device or any accessory to another device, read its user's guide for detailed safety instructions. Do not connect incompatible products. Using Your Mobile Device Near Other Electronic Devices Most modern electronic equipment is shielded from Radio Frequency (RF) signals. However, certain electronic equipment may not be shielded against the RF signals from your wireless mobile device.
  • Page 38 • Should ALWAYS keep the mobile device more than six (6) inches from their implantable medical device when the mobile device is turned ON; • Should not carry the mobile device in a breast pocket; • Should use the ear opposite the implantable medical device to minimize the potential for interference;...
  • Page 39 Other Medical Devices If you use any other personal medical devices, consult the manufacturer of your device to determine if it is adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information. Switch your mobile device off in health care facilities when any regulations posted in these areas instruct you to do so.
  • Page 40 Posted Facilities Switch your mobile device off in any facility where posted notices require you to do so. Potentially Explosive Environments Switch your mobile device off when in any area with a potentially explosive atmosphere and obey all signs and instructions. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death.
  • Page 41 petroleum gas (such as propane or butane), areas where the air contains chemicals or particles, such as grain, dust, or metal powders, and any other area where you would normally be advised to turn off your vehicle engine. When your Device is Wet Do not turn on your device if it is wet.

  • Page 42: Restricting Children's Access To Your Mobile Device

    Restricting Children's Access to Your Mobile Device Your mobile device is not a toy. Do not allow children to play with it because they could hurt themselves and others, damage the mobile device, or use services that increase your mobile device bill. Keep the mobile device and all its parts and accessories out of the reach of small children.
  • Page 43 Cautions Any changes or modifications to your mobile device not expressly approved by Samsung could void your warranty for this equipment and void your authority to operate this equipment. Only use approved batteries, antennas, and chargers. The use of any unauthorized accessories...

  • Page 44: Other Important Safety Information

    Other Important Safety Information • This device, its components and features, and associated software are not intended to be used in the diagnosis, treatment, cure, prevention or mitigation of disease or other conditions. • Only qualified personnel should service the mobile device.
  • Page 45 • When using a headset in dry environments, static electricity can build up in the headset and cause a small quick static electrical shock. To minimize the risk of electrostatic discharge from the headset avoid using the headset in extremely dry environments or touch a grounded unpainted metal object to discharge static electricity before inserting the headset.
  • Page 46 • Switch your mobile device off before boarding an aircraft. The use of wireless mobile devices in aircraft may be illegal and may be dangerous to the aircraft's operation. Check with appropriate authorities before using any function of a mobile device while on an aircraft. •...
  • Page 47 • Reduce risk of repetitive motion injuries. When you repetitively perform actions, such as pressing keys, drawing characters on a touch screen with your fingers, or playing games, you may experience occasional discomfort in your hands, neck, shoulders, or other parts of your body.

  • Page 48: Section 2: Warranty Information

    Information Standard Limited Warranty What is covered and for how long? SAMSUNG TELECOMMUNICATIONS AMERICA, LLC (“SAMSUNG”) warrants that SAMSUNG’s handsets and accessories (“Products”) are free from defects in material and workmanship under normal use and service for the period commencing upon...
  • Page 49 (b) scratches, dents and cosmetic damage, unless caused by SAMSUNG; (c) defects or damage resulting from excessive force or use of a metallic object when pressing on a touch screen; (d) equipment that has the serial...
  • Page 50 SAMSUNG; (g) defects or damage resulting from improper testing, operation, maintenance, installation, service, or adjustment not furnished or approved by SAMSUNG, including but not limited to installation of unauthorized software and unauthorized root access, both of which...
  • Page 51 (i) the battery has been charged by a battery charger not specified or approved by SAMSUNG for charging the battery; (ii) any of the seals on the battery are broken or show evidence of tampering;...
  • Page 52 Warranty on the original Product or for ninety (90) days, whichever is longer. All replaced Products, parts, components, boards and equipment shall become the property of SAMSUNG. Except to any extent expressly allowed by applicable law, transfer or assignment of this Limited Warranty is prohibited.
  • Page 53 What are the limits on SAMSUNG’s liability? THIS LIMITED WARRANTY SETS OUT THE FULL EXTENT OF SAMSUNG’S RESPONSIBILITIES, AND THE EXCLUSIVE REMEDY REGARDING THE PRODUCTS.
  • Page 54 OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY. IN NO EVENT SHALL SAMSUNG BE LIABLE FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT OR FOR, WITHOUT LIMITATION, COMMERCIAL LOSS OF ANY SORT;...
  • Page 55 CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND DISCLAIMERS MAY NOT APPLY TO YOU. SAMSUNG MAKES NO WARRANTIES OR REPRESENTATIONS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, AS TO THE QUALITY, CAPABILITIES, OPERATIONS, PERFORMANCE OR SUITABILITY OF ANY THIRD-PARTY SOFTWARE OR EQUIPMENT...
  • Page 56 Limited Warranty or to make binding representations or claims, whether in advertising, presentations or otherwise, on behalf of SAMSUNG regarding the Products or this Limited Warranty. This Limited Warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
  • Page 57 BE RESOLVED EXCLUSIVELY THROUGH FINAL AND BINDING ARBITRATION, AND NOT BY A COURT OR JURY. Any such dispute shall not be combined or consolidated with a dispute involving any other person’s or entity’s Product or claim, and specifically, without limitation of the foregoing, shall not under any circumstances proceed as part of a class action.
  • Page 58 (“Small Claim”), the arbitrator may, if you prevail, award your reasonable attorney fees, expert witness fees and costs as part of any award, but may not grant SAMSUNG its attorney fees, expert witness fees or costs unless it is determined that the claim was brought in bad faith.
  • Page 59 Product’s sale, condition or performance. You may opt out of this dispute resolution procedure by providing notice to SAMSUNG no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the Product. To opt out, you must send notice by e-mail to optout@sta.samsung.com, with...
  • Page 60 name and address; (b) the date on which the Product was purchased; (c) the Product model name or model number; and (d) the IMEI or MEID or Serial Number, as applicable, if you have it (the IMEI or MEID or Serial Number can be found (i) on the Product box;...
  • Page 61 To avoid unintended information leaks and other problems of this sort, it is recommended that the device be returned to Samsung’s Customer Care Center for an Extended File System (EFS) Clear which will eliminate all user memory and return all...
  • Page 62 Please contact the Samsung Customer Care Center for details. Important! Please provide warranty information (proof of purchase) to Samsung’s Customer Care Center in order to provide this service at no charge. If the warranty has expired on the device, charges may apply.

  • Page 63: Software

    IMPORTANT. READ CAREFULLY: This End User License Agreement ("EULA") is a legal agreement between you (either an individual or a single entity) and Samsung Electronics Co., Ltd. ("Samsung") for software, owned by Samsung and its affiliated companies and its third party suppliers and licensors, that...
  • Page 64 1. GRANT OF LICENSE. Samsung grants you the following rights provided that you comply with all terms and conditions of this EULA: You may install, use, access, display and run one copy of the Software on the local hard disk(s) or other...
  • Page 65 Software. 4. CONSENT TO USE OF DATA. You agree that Samsung and its affiliates may collect and use technical information gathered as part of the product support services related to the...
  • Page 66 At all times your information will be treated in accordance with Samsung's Privacy Policy, which can be viewed http://account.samsung.com/membership/pp. 5. SOFTWARE UPDATES. Samsung may provide to you or make available to you updates,...
  • Page 67 This EULA applies to all and any component of the Update that Samsung may provide to you or make available to you after the date you obtain your initial copy of the Software related to security, unless we provide other terms along with such Update.
  • Page 68 carrier, and such Software updates will be governed by your contractual relationship with your network carrier. 6. Some features of the Software may require your device to have access to the internet and may be subject to restrictions imposed by your network or internet provider.
  • Page 69 9. TERMINATION. This EULA is effective until terminated. Your rights under this License will terminate automatically without notice from Samsung if you fail to comply with any of the terms and conditions of this EULA. Upon termination of this EULA, you must cease all use of the Software and destroy all copies, full or partial, of the Software.
  • Page 70 DEVICE, ALL SOFTWARE PROVIDED BY SAMSUNG WITH THIS MOBILE DEVICE (WHETHER INCLUDED WITH THE DEVICE, DOWNLOADED, OR OTHERWISE OBTAINED) IS PROVIDED "AS IS" AND ON AN "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND FROM SAMSUNG, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT POSSIBLE...
  • Page 71 Samsung makes no representations whatsoever about any of these applications. Since Samsung has no control over such applications, you acknowledge and agree that Samsung is not responsible for the availability of such...
  • Page 72 You agree that Samsung shall not be responsible or liable, directly or indirectly, for any damage or loss, including but not limited to any damage to the...
  • Page 73 PROVIDER OR THE USE TO WHICH SUCH PERSONAL INFORMATION MAY BE PUT BY SUCH THIRD PARTY APPLICATION PROVIDER. 12. SAMSUNG APPLICATIONS. Certain Samsung applications and services may be included with, or downloaded to, this mobile device. Many of them require Samsung Services membership registration ("Samsung Account"), and your...
  • Page 74 13. LIMITATION OF LIABILITY. SAMSUNG WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING OUT OF OR RELATING TO THE...
  • Page 75 INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. NOTWITHSTANDING THE FOREGOING, SAMSUNG ELECTRONIC CO.'S TOTAL LIABILITY TO YOU FOR ALL LOSSES, DAMAGES, CAUSES OF ACTION, INCLUDING BUT NOT LIMITED TO THOSE BASED ON...
  • Page 76 14. U.S. GOVERNMENT END USERS RESTRICTED RIGHTS. The Software is licensed only with "restricted rights" and as "commercial items" consisting of "commercial software" and "commercial software documentation" with only those rights as are granted to all other end users pursuant to the terms and conditions herein.
  • Page 77 (or an equivalent type of urgent legal relief) in any jurisdiction. (b) United States residents. ALL DISPUTES WITH SAMSUNG ARISING IN ANY WAY FROM THIS EULA OR YOUR USE OF THE SOFTWARE SHALL BE RESOLVED EXCLUSIVELY THROUGH FINAL AND BINDING ARBITRATION, AND NOT BY A COURT OR JURY.
  • Page 78 Samsung its attorney fees, expert witness fees or costs unless it is determined that the claim was brought in bad faith. In a Small Claim...
  • Page 79 $50.00 of such fees, whichever is less, and Samsung shall pay the remainder of such fees. Administrative, facility and arbitrator fees for arbitrations in which your total damage claims, exclusive of attorney fees and expert witness fees, exceed $5,000.00...
  • Page 80 "Arbitration Opt Out." You must include in the opt out e-mail (a) your name and address; (b) the date on which the device was purchased; (c) the device model name or model number; and (d) the IMEI or MEID or Serial...
  • Page 81 17. ENTIRE AGREEMENT; SEVERABILITY. This EULA is the entire agreement between you and Samsung relating to the Software and supersedes all prior or contemporaneous oral or written communications, proposals and representations with respect to the Software or any other subject matter covered by this EULA.

  • Page 82: Index

    Index Battery Use & Safety 9 Care and Maintenance 19 Display / Touch-Screen 17 FCC Notice and Cautions 35 GPS 18 Health and Safety Information 3 Operating Environment 29 Other Important Safety Information 37...
  • Page 83 Responsible Listening 24 Restricting Children's Access to Your Mobile device 35 Samsung Mobile Products and Recycling Smart Practices While Driving 6 UL Certified Travel Charger 16 Warranty Information 41...

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