What Is Remote Support; Storage And Maintenance - Samsung 6 series User Manual

What is Remote Support?

Samsung's Remote Support service offers you one-on-one support with a Samsung Technician who can remotely:
Diagnose your TV
•
Adjust your TV settings
•
Perform a factory reset for your TV
•
Install recommended firmware updates
•
How Does it Work?
Having a Samsung Tech remotely service your TV is really pretty simple
1. Call the Samsung
Contact Centre and ask
for remote support.

Storage and Maintenance

- If a sticker was attached to the TV screen, some debris may remain after you remove the sticker. Please clean the debris
off before watching TV.
- The exterior and screen of the product can get scratched while cleaning it. Be sure to wipe the exterior and screen
carefully using a soft cloth to prevent scratches.
Do not spray water directly onto the product. Any liquid
that enters the product may result in product failure, fire, or
electric shock.
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2. Open the menu on
your TV and go to the
Support section.
Clean the product with a soft damp cloth using a small
amount of water. Do not use a flammable liquid (e.g.
benzene, thinners) or a cleaning agent.
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3. Select Remote
Management and
Provide the Pin# to the
agent.
4. The agent will then
access your TV. That's
it!
2014-04-16 1:43:52