Faq - PhotoFast i-FlashDriveOne Quick Start Manual

FAQ

Why is there no AirPlay function for some of the media files?
AirPlay function is available for mp4/mov/m4v/mp3/aac/m4a formats stored in the "In-App Storage".
I can't delete or write data to my i-FlashDrive, and when trying to format it on computer it
shows " write protected " message.
It means the memory in the i-FlashDrive is faulty, please contact the vendor for warranty service.
Why is there no "Drive Security" option in the app?
The "Drive Security" option is available to products using the "i-FlashDrive ONE" app.
What does the "File System corrupted!" message mean?
It means the i-FlashDrive or memory card (CR-8800) is using the wrong format. Please go to our web
site and download the Format Tool on a computer to re-format the i-FlashDrive or memory card.
DOWNLOAD
CR-8800 does not have a USB connector, so you will need to put the microSD card in a USB card reader to use this on a
*
computer.
What does the "This cable or accessory is not certified ..." message mean?
It means the authentication chip in the product may be damaged. Please contact the vendor for
warranty service.
Why is my i-FlashDrive app stuck at the "Initializing..." message?
It means the memory in the i-FlashDrive may be damaged. Please contact the vendor for warranty
service.
Why does the i-FlashDrive app say "Device not connected" when my i-FlashDrive product is
connected to the iOS device?
Make sure you are using the correct app (check http://photofast.com/app/).
Then try a "force restart" to see if it helps (https://support.apple.com/en-us/HT201559):
a) Press the power key + home key at the same time and hold for 10 seconds.
b) Release home key when the Apple logo is displayed on screen.
If it still doesn't work, it might be the hardware related. Please contact the vendor for warranty service.
I've put some m4v video files purchased from iTunes on the i-FlashDrive, but the app won't play
them.
DRM (Digital Rights Management) protected files can only be played by iTunes video player, we can
support media files that have no DRM protection.
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