• Find the room emergency power-off (EPO) switch, disconnecting switch, or electrical outlet. If an electrical accident occurs, you can then operate the switch or unplug the power cord quickly. • Do not work alone under hazardous conditions or near equipment that has hazardous voltages. •...
0.1 ohm or less between the external ground pin and the frame ground. b. The power cord should be the authorized type specified for your computer. Go to: http://www.lenovo.com/serviceparts-lookup c. Insulation must not be frayed or worn. 4. Check for cracked or bulging batteries.
– When working on a double-insulated or battery-operated system, use an ESD common ground or reference point. You can use coax or connector-outside shells on these systems. – Use the round ground prong of the ac plug on ac-operated computers. Grounding requirements Electrical grounding of the computer is required for operator safety and correct system function.
UEFI BIOS downloads. Telephone numbers for Lenovo Support are available at: http://www.lenovo.com/support/phone • System Disassembly/Reassembly videos that show the FRU removals or replacements for the Lenovo authorized service technicians are available in the following support site: http://www.lenovoservicetraining.com/ion/...
Dynamic Configure To Order (CTO) model This model provides the ability for a customer to configure a Lenovo solution from a Web Site, and have this configuration sent to fulfillment, where it is built and shipped directly to the customer. The machine label and eSupport will load these products as the 4-character MT, 4-character model, and 2-character country code.
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FRU list for a product. To get the general FRU list for a product, do the following: 1. Go to: http://www.lenovo.com/support 2. Click Parts & Accessories. 3. Follow the instructions on the screen to select product.
This chapter introduces following information: • “What to do first” on page 23 • “Checkout guide” on page 24 – “Lenovo Solution Center” on page 24 – “Quick test programs” on page 24 – “UEFI diagnostic program” on page 25 –...
The Lenovo Solution Center program is available for download at http://www.lenovo.com/diags. To run the Lenovo Solution Center program, go to Control Panel and click System and Security ➙ Lenovo - System Health and Diagnostics, and then follow the instructions on the screen.
• Microsoft Windows Server 2003 • Microsoft Windows Server 2008 To download and install a quick test program, go to http://www.lenovo.com/diags, and follow the instructions on the Web site. To run a test using quick test program, do the following: 1.
If the computer you are servicing is not installed with the UEFI diagnostic program, you can download a bootable diagnostic program from the Lenovo Support Web site. The bootable diagnostic programs enable you to test computer memory and internal storage devices, view system information, and check and recover the internal storage devices.
Note: Noise from the ac power adapter does not always indicate a defect. Checking the battery and operational charging This computer supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized builder. The system does not support unauthorized batteries or batteries designed Chapter 3 General checkout...
If an unauthorized battery or a battery designed for another systems is installed, the system will not charge. Attention: Lenovo has no responsibility for the performance or safety of unauthorized batteries, and provides no warranties for failures or damage arising out of their use.
“Symptom-to-FRU index” on page 38 Service Web site: When the latest maintenance diskette and the system program service diskette become available, they will be posted on http://www.lenovo.com/support Restoring the factory contents by using the Recovery Disc Set When the main storage drive is replaced because of a failure, no product recovery program is on the new drive.
3. Press F10 to save the ThinkPad Setup program configuration changes. Follow the instructions on the screen to begin the recovery process. 4. Select your language and click Next. 5. Read the license. If you agree with the terms and conditions, select I accept these terms and conditions and then click Next.
Move your pointer to the top-right or bottom-right corner of the screen to display the charms. Click Settings ➙ Change PC settings ➙ Update and recovery ➙ Recovery. 2. In the Refresh your PC without affecting your files section, click Get started. 3.
Using the Windows recovery environment The Windows recovery environment on your computer is capable of operating independently from the Windows 8 or Windows 8.1 operating system. This enables you to recover or repair the operating system even if the Windows 8 or Windows 8.1 operating system fails to start. After two consecutive failed boot attempts, the Windows recovery environment starts automatically.
Attention: If you delete the recovery partition on your computer, do keep the recovery media in a safe place. The Windows recovery image will not be stored in your computer anymore, and you will need the recovery media to refresh or reset your computer. 8.
To use advanced startup options, do the following: Note: The GUI items of the operating system might change without notice. 1. Open the Start menu and then click Settings. If Settings is not displayed, click All apps to display all programs, and then click Settings ➙...
If it has, it can be used for access to the hard disk drive. If no master hard disk password is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user or the master hard disk password, or to recover data from the hard disk drive. The hard disk drive can be replaced for a scheduled fee.
To put the system back to operational status, the only Lenovo and Lenovo-authorized service solution would be to replace the hard disk drive or solid-state drive with a scheduled fee.
Screen blank mode (for Windows 7 only) If the time set on the “Turn off monitor” timer in the operating system expires, the LCD backlight turns off. To put the computer into screen blank mode, do the following: 1. Right-click the battery gauge on the taskbar. 2.
When the power is turned on, the computer returns from hibernation mode and resumes operation. The hibernation file in the boot record on the hard disk drive or solid-state drive is read, and system status is restored from the hard disk drive or solid-state drive. Symptom-to-FRU index This section contains following information: •...
Table 2. Numeric error codes (continued) Symptom or error FRU or action, in sequence 0191 1. Run the ThinkPad Setup program, and then save System Security—Invalid Remote Change requested. current setting by pressing F10. 2. Replace the system board. 0199 1.
LCD technology, but excessive pixel problems can cause viewing concerns.If the LCD you are servicing has two or less visible defective pixels, it should not be considered faulty. However, if the LCD has three or more visible defective pixels, it will be deemed as defective by Lenovo and it should be replaced. Notes: •...
• Lenovo will not provide warranty replacement if the LCD is within specifications because we cannot guarantee that any replacement LCD will have zero pixel defects. • One pixel consists of R, G, B sub-pixels. Table 6. LCD-related symptoms FRU or action, in sequence...
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6. If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU. 7. If the problem remains, replace the following FRUs one at a time (do not replace a nondefective FRU): a.
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Table 7. Status indicators (continued) Indicator Meaning Blinks three times: The computer is initially connected to power. System-status indicator On: The computer is in use. Off: The computer is off or in hibernation mode. Blinks slowly: The computer is in sleep mode. Blinks fast: The computer is entering hibernation mode.
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Table 8. Function keys (continued) Function key and Description key combination Fn+Spacebar Controls the keyboard backlight. There are three modes for the keyboard backlight: Off, Low, and High. Press Fn+Spacebar to change the modes of the keyboard backlight. Fn+4 Puts your computer into sleep mode. Fn+B Has the same function as the Break key on a conventional keyboard.
CRUs, you can either install the CRU yourself or you can request that a Service Provider install the CRU according to the warranty service for your product. If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request.
Major FRUs and CRUs Table 9. Major FRUs and CRUs FRU descriptions Self-service Optional-service LCD unit Keyboard bezel assembly Fingerprint reader card Fingerprint bezel Hardware Maintenance Manual...
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Table 9. Major FRUs and CRUs (continued) FRU descriptions Self-service Optional-service Power-button card Smart-card reader Magnesium frame Ethernet card Optical drive Memory module Coin-cell battery M.2 wireless WAN card or M.2 solid-state drive M.2 wireless LAN card External battery Base cover assembly Big door Speaker assembly Hard disk drive or solid-state drive (depending on the model)
FRU descriptions Self-service Optional-service Screw pack Table 12. Other FRUs FRU descriptions Self-service Optional-service ac adapter Power cord Looking up FRU information For detailed FRU information, including part numbers, descriptions, and substitution part numbers, go to: http://www.lenovo.com/serviceparts-lookup Chapter 7 Locations...
Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual can be found at http://www.lenovo.com/UserManuals.
ThinkPad Setup program is set to UEFI Only. 1. Connect a USB memory key to the computer. 2. Go to http://www.lenovo.com/maintenanceutilities and follow the instructions on the screen to create a Maintenance Key. Note: Only an authorized Lenovo service technician can access the above Web site.
ThinkPad Setup program is set to UEFI Only. 1. Connect a USB memory key to the computer. 2. Go to http://www.lenovo.com/maintenanceutilities and follow the instructions on the screen to create a Maintenance Key. Note: Only an authorized Lenovo service technician can access the above Web site.
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1. Insert the latest version of LENOVO ThinkPad Hardware Maintenance Diskette or Maintenance Key, and then restart the computer. 2. From the main menu, select 6. Set ECA Information. 3. To write the ECA information, select 1. Write ECA/rework number from EEPROM, and follow the instruction;...
Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual is available for downloading at http://www.lenovo.com/UserManuals.
The only exception to this is if the battery pack is physically damaged or a customer is reporting a possible safety issue. If the Lenovo Solution Center program is not installed on the computer, the customer should download and install the program to diagnose the battery pack, before getting a non-physically damaged battery pack replaced.
1020 Big door For access, remove this FRU: • “1010 External battery pack” on page 60 Removal steps of the big door Step Screw (quantity) Color Torque Black 0.392 Nm M2.5 × 8 mm, flat-head, nylon-coated (2) (4.0 kgf-cm) Chapter 9 Removing or replacing a FRU...
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Applying labels to the big door: The new big door FRU is shipped with a kit containing labels of several kinds. Apply those labels when you replace the big door. For the labels that are not shipped with the new big door, peel them from the old big door, and adhere them to the new one.
1030 Hard disk drive or solid-state drive For access, remove these FRUs: • “1010 External battery pack” on page 60 • “1020 Big door” on page 61 Attention: • Do not drop the drive or apply any physical shock to it. The drive is sensitive to physical shock. Improper handling can cause damage and permanent loss of data.
When installing: Ensure that the hard disk drive or solid-state drive is firmly attached. 1040 Optical drive For access, remove these FRUs in order: • “1010 External battery pack” on page 60 • “1020 Big door” on page 61 Removal steps of optical drive Release the captured screw Step Screw (quantity)
Remove the optical drive. 1050 M.2 wireless LAN card For access, remove these FRUs: • “1010 External battery pack” on page 60 • “1020 Big door” on page 61 Removal steps of the M.2 wireless LAN card Step Screw (quantity) Color Torque M2 ×...
When installing: Plug the gray cable into the connector marked MAIN on the card; and plug the black cable into the connector marked AUX on the card. 1060 M.2 wireless WAN card or M.2 solid-state drive For access, remove these FRUs: •...
When installing: Plug the orange cable into the connector marked MAIN on the card; and plug the blue cable into the connector marked AUX on the card. 1070 Memory module For access, remove these FRUs: • “1010 External battery pack” on page 60 •...
• “1020 Big door” on page 61 DANGER Use only the authorized battery specified for your computer. Any other battery could ignite or explode. Removal steps of the coin-cell battery When installing: Ensure that the connector is firmly attached. 1090 Fan assembly For access, remove these FRUs: •...
When installing: • Before you attach the thermal fan assembly to the computer, apply thermal grease, at an amount of 0.2 grams. Either too much or too less application of grease can cause a thermal problem due to imperfect contact with a component. For the new thermal fan assembly, you must peel the thin film off from the rubbers.
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Removal steps of the keyboard To reveal the screw heads beneath the frame, use the flat end of the multi-tool in the shipping package of the new keyboard to slide the keyboard forward by 2.5 mm (0.1 inch). Note: Do not press and hold the keys while sliding the keyboard frame, otherwise the keyboard frame cannot be moved.
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Use the cross end of the multi-tool to loosen the screws. Chapter 9 Removing or replacing a FRU...
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Installation steps of the keyboard Attach the connectors and then turn over the keyboard. Insert the keyboard into the keyboard bezel as shown. Ensure that the front edge of the keyboard is under the frame of the keyboard bezel. Ensure that the screw heads are exposed completely. Otherwise, reveal the screw heads by sliding the keyboard frame forward with the flat end of the keyboard multi-tool.
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Tighten the screws with the cross end of the keyboard multi-tool to secure the keyboard in place. Slide the keyboard frame backward by 2.5 mm (0.1 inch) with the flat end of the keyboard multi-tool to hide the latches of the keyboard frame under the keyboard bezel. Note: Do not press and hold the keys while sliding the keyboard frame, otherwise the keyboard frame cannot be moved.
Insert the flat end of the keyboard multi-tool into the sides as shown to push the keyboard frame backward. Ensure that there is no gap between the keyboard frame and keyboard bezel. 1120 Keyboard bezel assembly For access, remove these FRUs in order: •...
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Removal steps of the keyboard bezel assembly Remove the screws 1 in ascending alphabetical order (a to g) as illustrated. Then remove the screws 2 in ascending alphabetical order (a to d) as illustrated. Step Screw (quantity) Color Torque Black 0.181 Nm M2 ×...
When installing: Ensure that the connectors are firmly attached. Remove the keyboard bezel assembly. 1130 Touch pad For access, remove these FRUs: • “1010 External battery pack” on page 60 • “1020 Big door” on page 61 • “1100 Keyboard” on page 69 •...
Removal steps of the touch pad Step Screw (quantity) Color Torque M2 × 1.5 mm, big head, nylon-coated (4) Black 0.181 Nm (1.85 kgf-cm) 1140 Power-button card For access, remove these FRUs: • “1010 External battery pack” on page 60 •...
Step Screw (quantity) Color Torque Black 0.181 Nm M2 × 3 mm, big head, nylon-coated (1) (1.85 kgf-cm) When installing: Ensure that the connector is firmly attached. 1150 Smart-card reader For access, remove these FRUs: • “1010 External battery pack” on page 60 •...
Step Screw (quantity) Color Torque 0.181 Nm M2 × 2.5 mm, flat-head, nylon-coated (2) Silver (1.85 kgf-cm) When installing: Ensure that the connector is firmly attached. 1160 Base cover assembly For access, remove these FRUs in order: • “1010 External battery pack” on page 60 •...
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Detach the connectors. When installing: Ensure that the connectors are firmly attached. Hardware Maintenance Manual...
When installing: Ensure that the cables are correctly routed and the connectors are firmly attached. Remove the base cover assembly. 1170 Ethernet card For access, remove these FRUs: • “1010 External battery pack” on page 60 • “1020 Big door” on page 61 •...
Removal steps of the Ethernet card Step Screw (quantity) Color Torque Black 0.181 Nm M2 × 3 mm, big head, nylon-coated (1) (1.85 kgf-cm) 1180 Speaker assembly For access, remove these FRUs: • “1010 External battery pack” on page 60 •...
1190 Microprocessor For access, remove these FRUs: • “1010 External battery pack” on page 60 • “1020 Big door” on page 61 Removal steps of the microprocessor 1200 System board Important notices for handling the system board When handling the system board, observe the following: •...
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• “1020 Big door” on page 61 • “1030 Hard disk drive or solid-state drive” on page 63 • “1040 Optical drive” on page 64 • “1050 M.2 wireless LAN card” on page 65 • “1060 M.2 wireless WAN card or M.2 solid-state drive” on page 66 •...
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Step Screw (quantity) Color Torque Black 0.181 Nm M2 × 3 mm, big head, nylon-coated (4) (1.85 kgf-cm) When installing: Ensure that the connectors are firmly attached to the system board. Chapter 9 Removing or replacing a FRU...
1210 Fingerprint reader For access, remove these FRUs: • “1010 External battery pack” on page 60 • “1020 Big door” on page 61 • “1030 Hard disk drive or solid-state drive” on page 63 • “1050 M.2 wireless LAN card” on page 65 •...
1220 LCD unit For access, remove these FRUs: • “1010 External battery pack” on page 60 • “1020 Big door” on page 61 • “1100 Keyboard” on page 69 • “1120 Keyboard bezel assembly” on page 74 Removal steps of the LCD unit Torque Step Screw (quantity)
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When installing: Ensure that the connectors are firmly attached and you route the cables firmly and tape up in the proper positions. Attention: When you route the cables, ensure that they are not subject to any tension. Tension could cause the cables to be damaged by the cable guides, or a wire to be broken.
1230 dc-in cable assembly For access, remove these FRUs: • “1010 External battery pack” on page 60 • “1020 Big door” on page 61 • “1160 Base cover assembly” on page 79 • “1220 LCD unit” on page 87 Removal steps of the dc-in cable assembly Chapter 9 Removing or replacing a FRU...
Step Screw (quantity) Color Torque Black 0.181 Nm M2 × 3 mm, flat-head, nylon-coated (2) (1.85 kgf-cm) When installing: Ensure that the connector is firmly attached. 2010 LCD bezel assembly For access, remove these FRUs in order: • “1010 External battery pack” on page 60 Removal step of the LCD bezel assembly When installing: Ensure that a new LCD front bezel is used.
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Removal steps of the LCD panel Step Screw (quantity) Color Torque Black 0.181 Nm M2 × 3mm, big-head, nylon-coated (4) (1.85 kgf-cm) Chapter 9 Removing or replacing a FRU...
When installing: Ensure that the LCD connector is attached firmly. Removal steps of the LCD cable assembly 2030 LCD hinge For access, remove these FRUs in order: • “1010 External battery pack” on page 60 • “1020 Big door” on page 61 •...
Removal steps of the LCD hinge Torque Step Screw (quantity) Color M2.5 × 2.5 mm, big-head, nylon-coated (4) Black 0.392 Nm (4.0 kgf-cm) 2040 Camera/microphone combo card For access, remove these FRUs: • “1010 External battery pack” on page 60 •...
Removal steps of the camera/microphone combo card When installing: Ensure that the connector is firmly attached. 2050 Antenna kit and LCD rear cover assembly For access, remove these FRUs in order: • “1010 External battery pack” on page 60 • “1020 Big door”...
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Removal steps of the antenna kit and LCD rear cover assembly Attention: As you route the cables, ensure that they are not subject to any tension. Tension could cause the cables to be damaged by the cable guides, or a wire to be broken. Chapter 9 Removing or replacing a FRU...
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