The most up-to-date drivers and manuals are available from the web site: Trademark Information _______________________________ Oki and Oki Printing Solutions are registered trademarks of Oki Electric Industry Company Ltd. Adobe and PostScript are registered trademarks of Adobe Systems.
A warning provides additional information which, if ignored, may result in a risk of personal injury. AFETY WARNINGS Please be careful to read and understand the safety warnings on the following pages before operating the printer. CAUTION! WARNING! C9600 User’s Guide> 6...
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If in any doubt consult your dealer or power provider to ensure no risk of fire or shock exists. Ensure both the printer and mains power switches are in the OFF position before connecting the AC power cable. C9600 User’s Guide> 7...
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Always hold the power plug to connect/ disconnect the power cable to/from the mains socket. Unplugging by pulling on the cable can cause fraying and may lead to fire or electric shock. C9600 User’s Guide> 8...
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If the printer casing gets extremely hot or smoke, unusual smells or abnormal noises are emitted from the printer, there is a risk of fire. Unplug the mains connector and contact your dealer. If the printer has been knocked over or damaged, there is a risk of electric shock, fire and/or injury.
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WARNING! If any liquid (for example water) is allowed to enter the printer, there is a risk of fire. Unplug the mains connector and contact your dealer. Do not place containers containing liquid on the printer as electric shock, fire and/or injuries may occur.
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Do not throw toner cartridges or image drum cartridges into a fire as you may receive burns from a dust explosion. C9600 User’s Guide> 11...
NTRODUCTION Congratulations on buying an Oki color printer. Your new printer is designed with advanced features to give you clear, vibrant color prints and crisp black and white pages at high speed on a range of print media for the office.
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(to give the maximum total of five). > Additional memory > Finisher (for stapling printer output) > Punch unit (to extend Finisher functionality) > Wireless LAN networking capability C9600 User’s Guide> 13...
> Set-up guide: to describe how to unpack, connect and turn on your printer This is a paper document that is packaged with the printer. > This User’s Guide: to help you to become familiar with your printer and make the best use of its many features. Also included are guidelines for troubleshooting and maintenance to ensure that it performs at its best.
From the toolbar, select [File], then [Print] (or press the Ctrl + P keys). Choose which pages you wish to print: [All pages], (1), for the entire manual. [Current page], (2), for the page at which you are looking. C9600 User’s Guide> 15 “Contents” “Contents” on...
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[Pages from] and [to], (3), for the range of pages you specify by entering their page numbers. Click on [OK]. C9600 User’s Guide> 16...
To close the top cover, push gently (1) until the cover stops midway and then push harder (2) to close the cover completely. Ensure that the cover is securely closed. C9600 User’s Guide> 17...
DENTIFYING MAJOR COMPONENTS The major components of your printer are identified in the graphics below. Paper holding arm Top cover (face-down stacker) MP Tray (multi-purpose tray) Tray 1 side cover Paper size label Paper gauge Tray 1 (paper tray) Control panel Top cover handle C9600 User’s Guide>...
OFTWARE SUPPLIED CDs: > Drivers Contains drivers, utilities and network software. > Documentation Contains documentation in electronic form to describe how to use the printer for day-to-day tasks. > Monaco software Contains color profile software (documented separately). C9600 User’s Guide> 22...
APER RECOMMENDATIONS Your printer will handle a variety of print media, including a range of paper weights and sizes, transparencies and envelopes. This section provides general advice on choice of media, and explains how to use each type. The best performance will be obtained when using standard weight 20 –...
20 lb (75 g/m²) paper. If you have identical paper stock loaded in another tray (for example Tray 2 or the MP Tray), you can have the printer automatically switch to that other tray when the current tray runs out of paper.
DOWN STACKER The face-down stacker on the top of the printer can hold up to 500 sheets of 20 lb (80 g/m²) standard paper, and can handle paper stocks from 17 – 57 lb (64 – 216 g/m²). Pages printed in reading order (page 1 first) will be sorted in reading order (last page on top, facing down).
Press the paper rear stopper tab (1) and adjust the tab to the required paper size. Fan the paper to be loaded then tap the edges of the stack on a flat surface to make it flush. C9600 User’s Guide> 27...
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• Do not leave space between the paper and the guides and rear stopper. • Do not overfill the paper tray. Capacity depends on the paper type. • Do not load damaged paper. • Do not load paper of different sizes or types at the same time. C9600 User’s Guide> 28...
Gently push the tray back into the printer. MP T SING THE Squeeze the handle (1) and open the multi-purpose tray. C9600 User’s Guide> 29...
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• For single-sided printing on letterhead, load the paper into the multi-purpose tray with pre-printed side up and top edge into the printer. • For two-sided (duplex) printing on letterhead, load the paper with pre-printed side down and top edge away from C9600 User’s Guide> 30...
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(The duplex unit must be installed for this function.) • Envelopes should be loaded face-up with long edge into the printer. Do not select duplex printing on envelopes. • Do not leave space between the paper and the guides.
SING THE STACKERS Face-down stacker When the face-up stacker (1) on the left side of the printer is closed (its normal position), paper is ejected to the face-down stacker on the top of the printer. Face-up stacker The face-up exit path is used for heavy paper (cardstock etc.), envelopes, transparencies, and labels.
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Flip out the paper support (2). Swivel out the paper support extension (3). C9600 User’s Guide> 33...
The parts of the control panel are identified and briefly explained below: Shutdown/Restart button Hold down for more than 2 seconds for a soft shutdown. You can then press this button again for a restart or use the Power switch to turn off the printer completely. C9600 User’s Guide> 34...
Flashing: indicates error(s) present but printing can continue On: indicates error(s) present and printing cannot continue Display panel Displays status and setup information for the printer and user help information in your chosen language Up-arrow button Enters menu mode and enables upward movement through...
Many of these menu settings can be, and often are, overridden by settings in the Windows printer drivers. However, several of the driver settings can be left at "Printer Setting," which will then default to the settings entered in these printer menus.
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The steps involved in using the menus are typically as follows: Ensure that the display panel indicates that the printer is ready to print. Enter User menu mode by pressing either the Enter button or the Up-arrow or Down-arrow button and press the latter two repeatedly until the desired menu is highlighted in the displayed list.
ETTING STARTED This section provides information to help you get started with using your printer. RINTER LOCATION Check that you have sufficient space for access: > around your printer: 60cm 24in 20cm 8in 100cm 40in C9600 User’s Guide> 39 60cm 24in...
> above your printer: URNING URNING No hard disk drive installed If a hard disk drive is NOT installed, use the On/Off switch. 70cm 28in C9600 User’s Guide> 40...
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Hard disk drive installed If your printer has a hard disk drive installed, hold down the Shutdown/Restart button (1) on the control panel for more than 2 seconds to start the shutdown process. When the display panel shows that you can either turn off or restart the printer, use the On/Off switch to turn off the printer.
If the display panel shows that you can either turn off or restart the printer, press Shutdown/Restart to turn on the printer. If the printer is turned off (no power), use the On/Off switch to turn on the printer. HANGING THE DISPLAY LANGUAGE...
HECKING CURRENT SETTINGS Carry out the following steps to generate a Configuration report (Menu Map) to confirm that your printer is correctly configured. Ensure that there is Letter paper in Tray 1 (to be used in this operation).
(not Windows 95 upgraded to Windows 98) or Macintosh. This port requires a cable conforming to USB version 2.0 or above. The printer may not work if a USB- compatible device is connected concurrently with other USB-compatible machines. When connecting multiple printers of the same type, they appear as *****, ***** (2), ***** (3), etc.
Do not connect the USB cable at this time. You will be instructed when to connect the USB cable when you run the Drivers CD. If you are connecting your printer directly to a stand alone computer proceed to the section entitled “Printer Drivers”.
ONNECTING THE NETWORK INTERFACE Turn off the printer and the computer. Remove the protective cover from the network connector on the printer. Connect an Ethernet cable between the printer and an Ethernet hub. C9600 User’s Guide> 46...
Turn on the printer and then the computer. If your printer is to be installed as a network printer, please refer to the relevant section in the Software Installation Guide and Configuration Guide for further details on how to configure the network connection before installing the printer drivers.
PERATION SING THE PRINTER For full details of how to use the printer and any optional accessories to print jobs efficiently and effectively, please refer to the Printing Guide. C9600 User’s Guide> 48...
Configuration>Supplies Life>Cyan Toner The percentage of Cyan Toner remaining is displayed on the display panel and the printer then returns to the ready to print status. EPLACEMENT INDICATIONS The display panel provides messages to the effect that...
30,000 Letter pages avg 30,000 Letter pages avg 30,000 Letter pages avg 3 x 3000 staples LIFE 100,000 Letter pages 100,000 Letter pages 30,000 Letter pages avg C9600 User’s Guide> 50 ORDER NUMBER 42918904 42918903 42918902 42918901 42918104 42918103 42918102...
Each consumable or maintenance item comes complete with its own installation details which give full instructions on replacement. You are advised to follow these instructions carefully. Only use genuine Oki Original consumables to ensure the best quality and performance from your hardware. Non-Oki Original products may damage your printer’s performance and invalidate your warranty.
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With an LED lens cleaner or soft cloth, gently wipe each of the four heads (1). Move the cleaner as shown, using a clean section of the cleaner with each pass. Be careful not to damage the guards (2). Close the top cover. C9600 User’s Guide> 52...
Clean the paper feed rollers if paper jams frequently occur. Remove items like a wrist watch or bracelet and follow the correct steps to turn the printer off depending on whether a hard disk drive is installed. Open Tray 1 side cover and pull out the paper guide plate (1).
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Remove Tray 1 completely from the printer. Gaining access through the gap left by Tray 1, wipe the 3 paper feed rollers (2) with a soft cloth lightly moistened with water. Replace Tray 1. C9600 User’s Guide> 54...
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Return the paper guide plate to its original position and close Tray 1 side cover. Turn on the printer. C9600 User’s Guide> 55...
LEANING THE PRINTER CASING Follow the correct steps to turn the printer off depending on whether a hard disk drive is installed. Wipe the printer surface with a soft cloth moistened sparingly with water or neutral detergent. Use a soft dry cloth to dry the printer surface.
MPTYING THE PUNCH CHIP BOX ACCESSORY When the display panel indicates that the punch chip box is full, empty the box as follows: Operate the Finisher lever and move the Finisher away from the printer. UNCH UNIT OPTIONAL C9600 User’s Guide> 57...
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Pull out the punch chip box, being careful to keep it level so as not to spill any chips. Discard the chips in an appropriate place. Replace the punch chip box carefully into the Finisher. C9600 User’s Guide> 58...
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Check that the punch chip box has been replaced correctly then move the Finisher back into position, being careful not to trap your fingers. C9600 User’s Guide> 59...
2. The C9600hdtn already has a High Capacity Feeder installed and so can only accommodate one additional tray (to give the maximum total of five). > Wireless LAN networking capability > Finisher (for stapling printer output) > Punch unit (to extend Finisher functionality) C9600 User’s Guide> 60...
The Finisher and Punch unit must be installed by an authorized engineer. For the following accessories, you have to make the appropriate setting in your printer driver(s): > duplex unit > paper tray(s) > Finisher Refer to the Printing Guide for driver setting details. C9600 User’s Guide> 62...
PRINTER If a paper jam occurs, a message appears on the display panel in the printer Control Panel. You can press the Help button to display guidance on how to clear the jam. For full details of clearing jams, refer to the following paragraphs, which correspond to the paper jam messages.
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Holding it by the tab (2), turn the paper guide outward. Carefully remove the jammed paper. Put the paper guide back into position and close Tray 1 side cover. C9600 User’s Guide> 64...
PEN COVER PAPER JAM If the MP Tray is open, close it so that the side cover (1) is visible. Pull the release lever (2) and pull open the side cover. SIDE COVER C9600 User’s Guide> 65...
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Carefully remove the jammed paper. Close the side cover. C9600 User’s Guide> 66...
Squeeze the top cover handle (1) and open the top cover. Be careful not to touch the fuser unit which is hot after printing. Squeeze the basket handle (2) and raise the drum basket. TOP COVER WARNING! C9600 User’s Guide> 67...
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If the fuser unit is hot, wait until it cools before attempting to remove any jammed paper. Holding the fuser unit (4) by the handle, lift it out of the printer and place it on a flat surface. WARNING! C9600 User’s Guide> 68...
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Pull up the jam release levers (5) and remove the jammed paper. Carefully replace the fuser unit into the printer and turn the lock lever (6) in the direction shown to lock the fuser unit. C9600 User’s Guide> 69...
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If paper is jammed near the paper exit, open the face-up stacker (7). Open the side cover (paper exit) (8) and remove the jammed paper. C9600 User’s Guide> 70...
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Close the side cover (paper exit) and then the face-up stacker. Return the image drum basket (9) into position and check it is locked. C9600 User’s Guide> 71...
– APER JAMS DUPLEX UNIT HECK DUPLEX UNIT PAPER JAM If a Finisher unit is attached to your printer, operate the lever (1) of the Inverter unit to separate the Inverter from the printer. IF INSTALLED C9600 User’s Guide> 72...
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Operate the duplex cover release button (2) and open the cover. Carefully remove any jammed paper. C9600 User’s Guide> 73...
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Operate the levers (3) and pull out the duplex unit. Holding the front top cover by the grip (4), push it gently inwards and raise it. C9600 User’s Guide> 74...
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Remove any jammed paper. In similar manner, check for and clear any paper jammed under the rear top cover. C9600 User’s Guide> 75...
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Replace the two top covers. Raise the front cover of the duplex unit. C9600 User’s Guide> 76...
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Push the duplex unit back into position. If you detached a Finisher unit to gain access to the duplex unit, replace the Finisher unit. C9600 User’s Guide> 77...
PAPER JAM PAPER REMAINS Use the Help button on the printer control panel to check the number displayed. You will need this to be able to clear the paper jam. The following paragraphs explain what to do for each of the indicated numeric codes.
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Operate the Finisher lever (1) and move the Finisher away from the Inverter. Open the Finisher top cover. C9600 User’s Guide> 79...
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Carefully remove any jammed paper. Close the Finisher top cover. Move the Finisher back into position and connect it to the Inverter. C9600 User’s Guide> 80...
594, 597, 598/ 644, 646 ( Operate the Finisher lever (1) and move the Finisher away from the Inverter. Open the Finisher front cover (2). PAPER JAM IN INISHER C9600 User’s Guide> 81...
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Continue to turn the lower knob (3) clockwise until any jammed paper is completely ejected. Remove the ejected paper. Close the Finisher front cover. C9600 User’s Guide> 82...
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Open the Finisher right side cover. Carefully remove any jammed paper. Close the Finisher right side cover. C9600 User’s Guide> 83...
Move the Finisher back into position and connect it to the Inverter. 590 ( PAPER JAM IN INISHER Operate the Finisher lever (1) and move the Finisher away from the Inverter. UNCH UNIT C9600 User’s Guide> 84...
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Move the tab (2) on the right side of the Finisher to align it with the mark (3). Open the Finisher top cover. C9600 User’s Guide> 85...
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Carefully remove any jammed paper. Close the Finisher top cover. Move the Finisher back into position and connect it to the Inverter. C9600 User’s Guide> 86...
HECK NVERTER PAPER JAM Operate the Finisher lever (1) and move the Finisher away from the Inverter. Squeeze the recessed handle (2) and open the left side cover of the Inverter. C9600 User’s Guide> 87...
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Carefully remove any jammed paper. Close the Inverter left side cover. Move the Finisher back into position and connect it to the Inverter. C9600 User’s Guide> 88...
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Operate the Inverter lever (3) and separate the Inverter from the printer. Open the right side door (4) of the Inverter. C9600 User’s Guide> 89...
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Remove any jammed paper. Close the right side door. C9600 User’s Guide> 90...
Remove the sheets, jog them into alignment and reload them. Adjust the paper stop and paper guides of the tray, or the manual feed guide on the MP Tray to align the media properly. Adjust the orientation as required. C9600 User’s Guide> 91...
The LED head is dirty. The toner is low. The paper is not suitable for the printer. C9600 User’s Guide> 92 STEPS TO TAKE Wipe the LED head with a LED lens cleaner or with a soft cloth.
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87mm (3.5in), the fuser unit is damaged. The image drum cartridge has been exposed to light. C9600 User’s Guide> 93 STEPS TO TAKE Reinstall the toner cartridge. Replace the toner cartridge. Use paper stored in proper temperature and humidity conditions.
Recycled paper is used. The thickness and type of the paper are incorrectly set. OPTIONAL ACCESSORY C9600 User’s Guide> 94 STEPS TO TAKE Use paper stored in proper temperature and humidity conditions. Use thinner paper. Replace the toner cartridge.
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Turn the knob in the direction indicated until the colored indicator appears. Remove any paper that awaits stapling in the paper ejection area. C9600 User’s Guide> 95...
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Pull out the staple unit. Turn the knob in the direction indicated to move the stapler to the front. C9600 User’s Guide> 96...
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Grip both sides of the staple cartridge, pull it up and remove Raise the staple cartridge gate. Remove all staples that are emerging from the staple case. C9600 User’s Guide> 97...
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Return the staple cartridge gate to its original position. Replace the staple cartridge. Ensure that the staple cartridge is securely installed back into the staple unit then push the staple unit fully home. C9600 User’s Guide> 98...
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Close the Finisher front cover, being careful not to trap your fingers. C9600 User’s Guide> 99...
100,000 Letter pages 30,000 Letter pages 110 – 127 VAC, 60 Hz 230 VAC, 50 Hz +/- 2Hz Operating: 1,500 W maximum, 750 W typical Standby: 1,300 W maximum, 200 W typical Power save: <45 W C9600 User’s Guide> 100...
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ITEM Operating environment Noise level C9600 User’s Guide> 101 SPECIFICATION Operating: 50 – 90°F/20 – 80%RH Off: 32 – 110°F/10 – 90%RH Operating: 53dBA maximum Standby: 40dBA maximum Power save: 40dBA maximum after 30 mins background level...
You can access help details by pressing the HELP button. The printer has tried to take paper from a tray that has been removed. Ensure that tray tttttt is correctly located or put tray tttttt loaded with paper back into the printer.
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Check Image Drum cccccc Please see HELP for details C9600 User’s Guide> 103 COMMENT Additional paper has been detected after a paper jam has been cleared. Open tttttt side cover to check for additional paper. You can access help details by pressing the HELP button.
The remainder of the menus above are intended for more specialized usage and are not described further here. For full details of using all menus to configure and use the printer, refer to the Configuration Guide. ENU SYSTEM C9600 User’s Guide> 104...
Displays total printed pages from Traym, where m is in range 1 to Displays total printed pages from MP tray. DESCRIPTION Displays total pages stapled. Displays total pages punched. Displays total pages ejected into the Finisher. C9600 User’s Guide> 105...
Displays the remaining life span of xxxx toner as a percentage, where xxxx can be Cyan, Magenta, Yellow, Black. (n.nK) indicates the capacity of the toner cartridge being used. C9600 User’s Guide> 106...
Ad-Hoc Infrastructure Auto 802.11b 1 – 13 ************** ****** Open Shared key WPA-PSK C9600 User’s Guide> 107 DESCRIPTION Displays printer name (DNS or PnP) in wired network. Displays printer name (NetBEUI) in wired network. Displays IP address. Displays subnet mask.
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Subnet Mask Gateway Address MAC Address Network FW Version Web remote Version Wireless FW Version Wireless ID Version C9600 User’s Guide> 108 VALUE DESCRIPTION xxxxxxxxxxxxxxx Displays printer xxxxxxxxxxxxxxx name (DNS or PnP) in wireless network. xxxxxxxxxxxxxxx Displays printer name (NetBEUI) in wireless network.
Same as Asset Number of Menu Map. Displays version no. of CU (Control Unit) firmware. Same as CU version of Menu Map. Displays version no. of PU (Print Unit) firmware. Same as PU version of Menu Map. C9600 User’s Guide> 109...
To display the total monochrome pages printed so far (remembering that a duplex page counts as two pages): Ensure that the display panel indicates that the printer is ready to print. Enter menu mode by pressing either the Up-arrow or Down-arrow button and press them repeatedly until the Configuration menu is highlighted.
ITEM Print Execute Summary Print Execute Information Print Execute Summary Print Execute Information Execute C9600 User’s Guide> 111 DESCRIPTION Prints printer configuration details. Prints summary information about the wired network. Prints full information about the wired network. Prints summary information about the wireless network.
RINT NFORMATION EXAMPLE To print a printer demo page to demonstrate how your printer prints: Ensure that the display panel indicates that the printer is ready to print. Enter menu mode by pressing either the Up-arrow or Down-arrow button and press them repeatedly until the Print Information menu is highlighted.
Enter to print all jobs with the specified number of copies. Delete: When you select Delete, you are prompted to recheck by Yes/No display, and selecting Yes deletes all jobs. C9600 User’s Guide> 113 DESCRIPTION Specifies a feed tray. Indicated only when Tray2–5 implemented.
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Heavy Ultra Heavy 1 Ultra Heavy 2 Ultra Heavy 3 A3 Nobi A3 Wide Tabloid Extra C9600 User’s Guide> 114 DESCRIPTION Sets paper in Traym. Sets Custom paper width for Traym. Sets for the direction perpendicular to the direction of paper movement.
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A5/A6 Paper Legal 14 Legal 13.5 A5/A6 Postcard C9600 User’s Guide> 115 DESCRIPTION Sets the length of the legal paper in Traym. Change this to Legal 13.5 if that is the standard legal size in your country.
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216 (L) – 328 3.5 – 11.0 (L) – 11.7 (A) – 47.2 inch 90 – 279 (L) – 297 (A) – 1200 C9600 User’s Guide> 116 DESCRIPTION Sets paper size for MP Tray. Sets Custom paper width for the MP Tray.
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Ultra Heavy 1 Ultra Heavy 2 Ultra Heavy 3 Normal Tray When Mismatching Do Not Use C9600 User’s Guide> 117 DESCRIPTION Sets the media type for MP Tray. Sets the media weight for MP Tray. Tray selection/switching uses this tray as the normal tray.
90 sec 120 sec 150 sec 180 sec 210 sec 240 sec 270 sec 300 sec C9600 User’s Guide> 118 DESCRIPTION Sets the period after which power save mode starts. When Online is selected, you must manually clear the warning by pressing the Online button.
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Spanish Swedish Norwegian Danish Dutch Turkish Portuguese Portuguese (Brazil) Polish Russian Greek C9600 User’s Guide> 119 DESCRIPTION Sets the printing operation when insufficient toner is detected. Continue: the printer can continue printing while remaining online. Stop: the printer stops printing and goes offline.
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-0.08 – -0.01in 0.00 +0.25 – +2.00 -2.00 – -0.25 0.00 +0.01 – +0.08 -0.08 – -0.01 C9600 User’s Guide> 120 DESCRIPTION Adjusts the position of the whole printing image (0.25 mm, 0.01 in interval) perpendicular to the direction of paper movement (i.e.
1 – T ENUS EXAMPLE To print on transparencies (accommodated in Tray1): Ensure that the display panel indicates that the printer is ready to print. Enter menu mode by pressing either the Up-arrow or Down-arrow button and press them repeatedly until the Menus menu is highlighted.
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Press the Enter button to select this value. Check that an asterisk (*) appears beside the chosen size. Press the Online button to exit menu mode and return to the ready to print status. C9600 User’s Guide> 122...
KI SERVICE CENTERS UTHORIZED ERVICE ROVIDERS Oki Data has over 2,000 local Authorized Service Providers in North and South America. For the most comprehensive, up-to-date listing of Oki Data authorized Service Centers: Consult our web site at www.okidata.com In the U.S. and Canada, call 1 800...
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