• Find the room emergency power-off (EPO) switch, disconnecting switch, or electrical outlet. If an electrical accident occurs, you can then operate the switch or unplug the power cord quickly. • Do not work alone under hazardous conditions or near equipment that has hazardous voltages. •...
0.1 ohm or less between the external ground pin and the frame ground. b. The power cord should be the authorized type specified for your computer. Go to: http://www.lenovo.com/serviceparts-lookup c. Insulation must not be frayed or worn. 4. Check for cracked or bulging batteries.
– When working on a double-insulated or battery-operated system, use an ESD common ground or reference point. You can use coax or connector-outside shells on these systems. – Use the round ground prong of the ac plug on ac-operated computers. Grounding requirements Electrical grounding of the computer is required for operator safety and correct system function.
Customer Support Center if they need any assistance in obtaining or installing any software fixes, drivers, and Unified Extensible Firmware Interface basic input output system (UEFI BIOS) downloads. Telephone numbers for Lenovo Support are available at: http://www.lenovo.com/support/phone • System Disassembly/Reassembly videos that show the FRU removals or replacements for the Lenovo authorized service technicians are available in the following support site: http://www.lenovoservicetraining.com/ion/...
Dynamic configure-to-order (CTO) model This model provides the ability for a customer to configure a Lenovo solution from a Web Site, and have this configuration sent to fulfillment, where it is built and shipped directly to the customer. The machine label and eSupport will load these products as the 4-character MT, 4-character model, and 2-character country code.
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1. Go to: http://support.lenovo.com/ibasepartslookup 2. Type the Machine Type and Serial Number in the corresponding fields. 3. Click Submit. eSupport also can be used to view the general FRU list for a product. The FRU list is a general list of components and does not contain specific model information.
This chapter introduces following information: • “What to do first” on page 23 • “Checkout guide” on page 24 – “Lenovo Solution Center” on page 24 – “Quick test programs” on page 24 – “UEFI diagnostic program” on page 25 –...
The Lenovo Solution Center program is available for download at http://www.lenovo.com/diags. To run the Lenovo Solution Center program, go to Control Panel and click System and Security ➙ Lenovo - System Health and Diagnostics, and then follow the instructions on the screen.
• Microsoft Windows Server 2003 • Microsoft Windows Server 2008 To download and install a quick test program, go to http://www.lenovo.com/diags, and follow the instructions on the Web site. To run a test using quick test program, do the following: 1.
To create a bootable diagnostic medium, do the following: 1. Go to http://www.lenovo.com/diags. 2. Click Lenovo Bootable Diagnostics. 3. Follow the instructions on the Web site to create a bootable diagnostic medium on a USB device or CD. To use the diagnostic medium you have created, do one of the following: •...
This computer supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized builder. The system does not support unauthorized batteries or batteries designed for other systems. If an unauthorized battery or a battery designed for another systems is installed, the system will not charge.
Terminal Voltage (V dc) 1, 2 + 0 to + 12.6 7(-) 6, 7 Ground (-) 6(-) 2(+) 1(+) 3. If the voltage is less than +11.0 V dc, the external battery pack has been discharged. If the voltage is still less than +11.0 V dc after recharging, replace the external battery pack. 4.
“Symptom-to-FRU index” on page 37 Service Web site: When the latest maintenance diskette and the system program service diskette become available, they will be posted on http://www.lenovo.com/support Restoring the factory contents by using the Recovery Disc Set When the main storage drive is replaced because of a failure, no product recovery program is on the new drive.
4. Select your language and click Next. 5. Read the license. If you agree with the terms and conditions, select I accept these terms and conditions and then click Next. If you do not agree with the terms and conditions, follow the instructions on the screen.
Attention: If you reset the computer to the factory default settings, all your personal files and settings will be deleted. To avoid data loss, make a backup copy of all the data that you want to keep. To reset your computer to the factory default settings, do the following: 1.
Attention: Creating recovery media will delete anything stored on the USB drive. To avoid data loss, make a backup copy of all the data that you want to keep. To create recovery media, do the following: Note: Ensure that your computer is connected to ac power. 1.
It is recommended that you create a recovery USB drive as early as possible. Store the recovery USB drive as a backup or replacement for the Windows recovery programs. For more information, see “Creating and using a recovery USB drive” on page 33. Resetting your computer If your computer does not perform well, you might consider resetting your computer.
Attention: The creation process deletes anything stored on the USB drive. To avoid data loss, make a backup copy of all the data that you want to keep. To create a recovery USB drive, do the following: Note: Ensure that your computer is connected to ac power during the following process. 1.
If it has, it can be used for access to the hard disk drive. If no master hard disk password is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user or the master hard disk password, or to recover data from the hard disk drive. The hard disk drive can be replaced for a scheduled fee.
To put the system back to operational status, the only Lenovo and Lenovo-authorized service solution would be to replace the hard disk drive or solid-state drive with a scheduled fee.
• For Windows 10: Open the Start menu, click Power, and then click Sleep. In certain circumstances, the computer goes into sleep mode automatically: • After a period of inactivity specified in power plan settings • When the battery power is low Hibernation mode In hibernation mode, the following occurs: •...
If no numeric code is displayed, check the narrative descriptions of symptoms. If the symptom is not described there, go to “Intermittent problems” on page 40. Note: For a device not supported by diagnostic codes in the ThinkPad notebook computers, see the manual for that device.
The battery installed is not supported by this system Replace the battery pack. and will not charge. Please replace the battery with the correct Lenovo battery for this system. Press the ESC key to continue. This system does not support batteries that are not Replace the battery pack.
LCD technology, but excessive pixel problems can cause viewing concerns.If the LCD you are servicing has two or less visible defective pixels, it should not be considered faulty. However, if the LCD has three or more visible defective pixels, it will be deemed as defective by Lenovo and it should be replaced. Notes: •...
2. If no error is detected, do not replace any FRUs. 3. If any error is detected, replace the FRU shown by the FRU code. Rerun the test to verify that no more errors exist. Undetermined problems If the diagnostic tests did not identify the adapter or device that has failed, if wrong devices are installed, or if the system simply is not operating, follow these procedures to isolate the failing FRU (do not isolate FRUs that have no defects).
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Table 7. Status indicators (continued) Indicator Meaning Blinks fast: The computer is entering sleep or hibernation mode. System-status indicators Blinks for three times: The computer is initially connected to power. Blinks slowly: The computer is in sleep mode. On: The computer is on (in normal mode). Off: The computer is off or in hibernation mode.
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Table 8. Function keys (continued) Function key and Description key combination Fn+Esc You can configure the Fn key and function keys in the Keyboard Properties window by doing the following: 1. Go to Control Panel. Change the view of Control Panel from Category to Large icons or Small icons.
Rear view Smart-card slot (available on some models) Audio connector Always On USB 3.0 connector Fan louvers ac power connector Bottom view External battery pack Docking-station connector (available on some models) Keyboard drainage holes Speakers Hardware Maintenance Manual...
CRUs, you can either install the CRU yourself or you can request that a Service Provider install the CRU according to the warranty service for your product. If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request.
Major FRUs and CRUs Note: Depending on the computer model, the keyboard bezel assembly of your computer might look different from the illustration above. Table 9. Major FRUs and CRUs FRU description Self-service CRU Optional-service CRU LCD unit Keyboard bezel assembly Docking bracket System board Hardware Maintenance Manual...
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Table 9. Major FRUs and CRUs (continued) FRU description Self-service CRU Optional-service CRU VGA board I/O bracket Memory module Hard disk drive or solid-state drive (available on some models) Speaker assembly External battery pack SIM-card tray (available on some models) SIM-card dummy cover (available on some models) Docking dummy door Base cover assembly...
FRU descriptions Self-service Optional-service Screw pack Table 12. Other FRUs FRU descriptions Self-service Optional-service ac power adapter Power cord Looking up FRU information For detailed FRU information, including part numbers, descriptions, and substitution part numbers, go to: http://www.lenovo.com/serviceparts-lookup Chapter 7 Locations...
Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual can be found at http://www.lenovo.com/support.
ThinkPad Setup program is set to UEFI Only. 1. Connect a USB memory key to the computer. 2. Go to http://www.lenovo.com/maintenanceutilities and follow the instructions on the screen to create a Maintenance Key. Note: Only an authorized Lenovo service technician can access the above Web site.
ThinkPad Setup program is set to UEFI Only. 1. Connect a USB memory key to the computer. 2. Go to http://www.lenovo.com/maintenanceutilities and follow the instructions on the screen to create a Maintenance Key. Note: Only an authorized Lenovo service technician can access the above Web site.
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1. Insert the latest version of LENOVO ThinkPad Hardware Maintenance Diskette or Maintenance Key, and then restart the computer. 2. From the main menu, select 6. Set ECA Information. 3. To write the ECA information, select 1. Write ECA/rework number from EEPROM, and follow the instruction;...
Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual is available for downloading at http://www.lenovo.com/support.
The only exception to this is if the battery pack is physically damaged or a customer is reporting a possible safety issue. If the Lenovo Solution Center program is not installed on the computer, the customer should download and install the program to diagnose the battery pack, before getting a non-physically damaged battery pack replaced.
Note: Depending on the computer model, your computer might look different from the following illustration. 1030 Keyboard rubbers For access, remove this FRU: • “1020 External battery pack” on page 60 Removal steps of the keyboard rubbers Obtain a keyboard multi-tool. Use the flat end of the keyboard multi-tool to remove the keyboard rubbers.
1040 Keyboard For access, remove these FRUs in order: • “1020 External battery pack” on page 60 • “1030 Keyboard rubbers” on page 61 Removal steps of the keyboard Note: Depending on the computer model, your computer might look different from the illustrations in this topic.
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Use the cross end of the keyboard multi-tool to loosen the screws. Pivot the keyboard slightly upward as shown by the arrow until you can see the connectors on the bottom side of the keyboard. Then turn over the keyboard as shown by the arrow Chapter 9 Removing or replacing a FRU...
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Put the keyboard on the palm rest and detach the connectors. Then remove the keyboard. When installing Attach the connectors and then turn over the keyboard. Hardware Maintenance Manual...
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Insert the keyboard into the keyboard bezel. Ensure that the front edge of the keyboard is under the frame of the keyboard bezel. Ensure that the screw heads are completely exposed. Otherwise, reveal the screw heads by sliding the keyboard frame forward with the flat end of the keyboard multi-tool. Chapter 9 Removing or replacing a FRU...
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Tighten the screws with the cross end of the keyboard multi-tool to secure the keyboard in place. Slide the keyboard frame backward by 2.5 mm (0.1 inch) with the flat end of the keyboard multi-tool to hide the latches of the keyboard frame under the keyboard bezel. Note: Do not press and hold the keys while sliding the keyboard frame.
Install the keyboard rubbers. 1050 Base cover assembly For access, remove these FRUs in order: • “1010 SIM-card tray” on page 60 • “1020 External battery pack” on page 60 • “1030 Keyboard rubbers” on page 61 Note: Depending on the computer model, your computer might look different from the illustrations in this topic.
Applying labels to the base cover assembly: The new base cover assembly is shipped with a kit containing labels of several kinds. Apply those labels when you replace the base cover assembly. For the labels that are not shipped with the new base cover assembly, peel them from the old base cover assembly, and adhere them to the new one.
Asset tag Wireless label for special bid IMEI label CECP label Genuine Microsoft label Certificate of authenticity label China GEO label India BIS label KR safety label KCC label Indonesia rating label Non-encryption label China WWAN label China 3G WWAN label China 3G logo WWAN label Israel Homo (WL/BT/3G) label MY SIRIM (WL/BT/3G) label or Indonesia Postel...
Removal steps of the docking dummy door When installing: Ensure that the docking dummy door is firmly attached. 1070 SIM-card dummy cover For access, remove these FRUs in order: • “1020 External battery pack” on page 60 • “1030 Keyboard rubbers” on page 61 •...
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Attention: • Do not drop the drive or apply any physical shock to it. The drive is sensitive to physical shock. Improper handling can cause damage and permanent loss of data. • Before removing the drive, have the user make a backup copy of all the information on it if possible. •...
1090 Wireless-LAN card For access, remove these FRUs in order: • “1010 SIM-card tray” on page 60 • “1020 External battery pack” on page 60 • “1030 Keyboard rubbers” on page 61 • “1050 Base cover assembly” on page 67 Removal steps of the Wireless-LAN card Hardware Maintenance Manual...
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Step Screw (quantity) Color Torque Black 0.181 Nm M2 × 3 mm, flat-head, nylon-coated (1) (1.85 kgf-cm) Chapter 9 Removing or replacing a FRU...
When installing: Plug the gray cable into the connector labeled A on the card, and plug the black cable into the connector labeled B on the card. 1100 Wireless-WAN card For access, remove these FRUs in order: • “1010 SIM-card tray” on page 60 •...
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Removal steps of the wireless-WAN card Chapter 9 Removing or replacing a FRU...
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Step Screw (quantity) Color Torque Black 0.181 Nm M2 × 3 mm, flat-head, nylon-coated (1) (1.85 kgf-cm) Hardware Maintenance Manual...
When installing: Plug the orange cable into the connector labeled MAIN on the card, and plug the blue cable into the connector labeled AUX on the card. 1110 Memory module For access, remove these FRUs in order: • “1010 SIM-card tray” on page 60 •...
Removal steps of the memory module When installing: Insert the notched end of the memory module into the memory slot. Press the memory module in firmly, and pivot it downward until it snaps into place. Ensure that the memory module is firmly installed in the slot and does not move easily.
• “1050 Base cover assembly” on page 67 Removal steps of the speaker assembly Step Screw (quantity) Color Torque M2 × 4 mm, big head, nylon-coated (4) Black 0.181 Nm (1.85 kgf-cm) When installing: • Ensure that the connector of the speaker assembly is attached firmly. •...
1130 Coin-cell battery For access, remove these FRUs in order: • “1010 SIM-card tray” on page 60 • “1020 External battery pack” on page 60 • “1030 Keyboard rubbers” on page 61 • “1050 Base cover assembly” on page 67 DANGER Use only the authorized battery specified for your computer.
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Removal steps of the LCD unit Step Screw (quantity) Color Torque Black 0.294 Nm M2.5 × 6 mm, flat-head, nylon-coated (4) (3.0 kgf-cm) M2 × 5 mm, flat-head, nylon-coated (2) Silver 0.181 Nm (1.85 kgf-cm) Chapter 9 Removing or replacing a FRU...
When installing: • Ensure that the connectors are attached firmly. • Ensure that the cables are not subject to any tension. Tension could cause the cables to be damaged by the cable guides, or a wire to be broken. 1150 dc-in cable For access, remove these FRUs in order: •...
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Removal steps of the dc-in cable Torque Step Screw (quantity) Color M2.5 × 6 mm, flat-head, nylon-coated (2) Black 0.294 Nm (3.0 kgf-cm) 0.181 Nm M2 × 5 mm, flat-head, nylon-coated (1) Silver (1.85 kgf-cm) Chapter 9 Removing or replacing a FRU...
When installing: Ensure that the connector of the dc-in cable is attached firmly. 1160 Thermal fan assembly For access, remove these FRUs in order: • “1010 SIM-card tray” on page 60 • “1020 External battery pack” on page 60 • “1030 Keyboard rubbers”...
When installing: • Ensure that the connector of the thermal fan is attached firmly. • Before you attach the thermal fan assembly to the computer, apply thermal grease, at an amount of 0.2 grams, on the parts marked as shown in the following illustrations. Either too much or too less application of grease can cause a thermal problem due to imperfect contact with a component.
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Removal steps of the I/O bracket Step Screw (quantity) Color Torque Black 0.294 Nm M2.5 × 6 mm, flat-head, nylon-coated (2) (3.0 kgf-cm) 0.181 Nm M2 × 5 mm, flat-head, nylon-coated (3) Silver (1.85 kgf-cm) Hardware Maintenance Manual...
Step Screw (quantity) Color Torque 0.181 Nm Hexagonal screws (2) Silver (1.85 kgf-cm) When installing: Ensure that the I/O bracket is attached firmly. 1180 Smart-card bracket For access, remove these FRUs in order: • “1010 SIM-card tray” on page 60 •...
1190 System board and subcards Important notices for handling the system board When handling the system board, read the following: • The system board has an accelerometer, which can be broken when several thousands of G-forces are applied. Note: Dropping a system board from a height of as little as 6 inches so that it falls flat on a hard bench can subject the accelerometer to as much as 6000 G's of shock.
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For models with a discrete thermal module Microprocessor Graphics Processing Unit (GPU) For models with an integrated thermal module Microprocessor Removal steps of the system board Chapter 9 Removing or replacing a FRU...
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Torque Step Screw (quantity) Color M2 × 3 mm, big head, nylon-coated (7) Black 0.181 Nm (1.85 kgf-cm) Step Screw (quantity) Color Torque M2 × 3 mm, big head, nylon-coated (4) Black 0.181 Nm (1.85 kgf-cm) Hardware Maintenance Manual...
When installing: Ensure that the connectors are attached firmly. 1200 Smart card and smart-card cable, or smart-card dummy door For access, remove these FRUs in order: • “1010 SIM-card tray” on page 60 • “1020 External battery pack” on page 60 •...
Removal steps of the smart-card dummy door 1210 Keyboard bezel assembly For access, remove these FRUs in order: • “1010 SIM-card tray” on page 60 • “1020 External battery pack” on page 60 • “1030 Keyboard rubbers” on page 61 •...
2010 LCD-bezel sheet Removal steps of the LCD-bezel sheet When installing: Ensure that all the latches are attached firmly. 2020 LCD panel For access, remove this FRU: • “2010 LCD-bezel sheet” on page 93 Chapter 9 Removing or replacing a FRU...
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Removal steps of the LCD panel Step Screw (quantity) Color Torque Black 0.181 Nm M2 × 3 mm, flat-head, nylon-coated (4) (1.85 kgf-cm) When installing: 1. Insert the bottom edge of the LCD panel at an angle of about 30 degrees. 2.
2030 Camera/microphone module, camera module, or microphone module For access, remove these FRUs in order: • “2010 LCD-bezel sheet” on page 93 Removal steps of the camera/microphone module, camera module, or microphone module Chapter 9 Removing or replacing a FRU...
When installing: Ensure that the connector of the camera/microphone module, camera module, or microphone module is attached firmly. 2040 LCD hinges For access, remove these FRUs in order: • “1010 SIM-card tray” on page 60 • “1020 External battery pack” on page 60 •...
Removal steps of the LCD cable 2060 Wireless-LAN/WAN antenna assembly or wireless-LAN antenna, and LCD rear-cover assembly For access, remove these FRUs in order: • “1010 SIM-card tray” on page 60 • “1020 External battery pack” on page 60 • “1030 Keyboard rubbers”...
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• “1140 LCD unit” on page 80 • “2010 LCD-bezel sheet” on page 93 • “2020 LCD panel” on page 93 • “2040 LCD hinges” on page 96 Removal steps of the wireless-LAN/WAN antenna assembly or wireless-LAN antenna, and LCD rear-cover assembly Chapter 9 Removing or replacing a FRU...
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When installing: Route the cables as shown in the following illustration. Attention: As you route the cables, ensure that they are not subject to any tension. Tension could cause the cables to be damaged by the cable guides, or a wire to be broken. Antenna locations Wireless-LAN main antenna (grey) Wireless-WAN main antenna (orange)
Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
For electronic emission information on Class B digital devices, refer to the corresponding information in the User Guide. EU contact: Lenovo, Einsteinova 21, 851 01 Bratislava, Slovakia Trademarks The following terms are trademarks of Lenovo in the United States, other countries or both: Active Protection System Lenovo ThinkPad...
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Abbreviation Term radio frequency RFID radio-frequency identification ring indicator registered jack SATA Serial Advanced Technology Attachment subscriber identity module supervisor password TFTs thin-film transistors UEFI Unified Extensible Firmware Interface Universal Serial Bus UUID universally unique identifier video graphics array VRAM video random-access memory wide area network Hardware Maintenance Manual...
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Part Number: SP40F12286_01 Printed in China (1P) P/N: SP40F12286_01 *1PSP40F12286_01*...
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