Panasonic KX-TES824 Installation Manual
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Panasonic KX-TES824 Installation Manual

Advanced hybrid system
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Advanced Hybrid System

Installation Manual

KX-TES824
KX-TEM824
Model
Thank you for purchasing a Panasonic Advanced Hybrid System.
Please read this manual carefully before using this product and save this manual for future use.

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  • Page 1: Installation Manual

    Advanced Hybrid System Installation Manual KX-TES824 KX-TEM824 Model Thank you for purchasing a Panasonic Advanced Hybrid System. Please read this manual carefully before using this product and save this manual for future use.

  • Page 2: System Components

    System Components System Components Table Model Description Main Unit KX-TES824 Advanced Hybrid System: 3 to 8 Outside (CO) Lines, 8 to 24 Extensions KX-TEM824 Advanced Hybrid System: 6 to 8 Outside (CO) Lines, 16 to 24 Extensions Optional Service Cards...
  • Page 3 For the equipment that can be connected to the PBX, refer to "1.2.2 System Connection Diagram". Notice Certain models may not be available in your country/area. Certain optional service cards, PTs, and features may not be available in your country/area. Consult your certified Panasonic dealer for more information. Installation Manual...

  • Page 4: Important Safety Instructions

    Important Safety Instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: Read and understand all instructions. Follow all warnings and instructions marked on the product. Unplug the product from the wall outlet before cleaning.
  • Page 5 SLT is connected to. Contact your telephone company. If all SLTs operate properly, there may be a problem with your PBX. Do not reconnect the PBX to the outside (CO) lines until it has been serviced by an authorised Panasonic Factory Service Centre.
  • Page 6 Notes • When disposing of any of the above products, all batteries must be removed. Follow the applicable laws, regulations, and guidelines in your country/area regarding disposal of batteries. • When replacing a battery, use only the same battery type, or an equivalent recommended by the battery manufacturer.
  • Page 7 Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC. Declarations of Conformity for the relevant Panasonic products described in this manual are available for download by visiting: http://doc.panasonic.de...
  • Page 8 About the Installation Manual This Installation Manual is designed to serve as an overall technical reference for Panasonic Advanced Hybrid System, KX-TES824 and KX-TEM824. It explains how to install the hardware and programme this PBX using KX-TE Maintenance Console. The Installation Manual is divided into the following sections: Section 1 System Outline Provides general information on the PBX, including the system capacity and specifications.
  • Page 9 If you lose the fuse cover, the plug must not be used until a replacement cover is obtained. A replacement fuse cover can be purchased from your local Panasonic dealer. IF THE FITTED MOULDED PLUG IS UNSUITABLE FOR THE AC OUTLET IN YOUR PREMISES, THEN THE FUSE SHOULD BE REMOVED AND THE PLUG CUT OFF AND DISPOSED OF SAFELY.
  • Page 10 How to replace the fuse: Open the fuse compartment with a screwdriver and replace the fuse and fuse cover. The equipment must be connected to direct extension lines, and a payphone should not be connected as an extension. 999 and 112 can be dialled on the apparatus after accessing the Exchange line for the purpose of making outgoing calls to the BT emergency services.

  • Page 11: Table Of Contents

    Table of Contents System Outline..................13 System Highlights ......................14 1.1.1 System Highlights......................14 Basic System Construction................... 15 1.2.1 Main Unit .......................... 15 1.2.2 System Connection Diagram.................... 16 Specifications ......................... 17 1.3.1 General Description......................17 1.3.2 Characteristics........................18 1.3.3 System Capacity ......................19 Installation .....................21 Before Installing ......................
  • Page 12 Guide for KX-TE Maintenance Console ..........71 Installing KX-TE Maintenance Console................. 72 3.1.1 Installing KX-TE Maintenance Console on a PC...............72 Connection ........................74 3.2.1 Connection ........................74 3.2.2 Starting KX-TE Maintenance Console for the first time ............77 3.2.3 Accessing PBX via Internal Modem..................78 Troubleshooting..................

  • Page 13: System Outline

    Section 1 System Outline This section provides general information on the Advanced Hybrid System, including system capacity and specifications. Installation Manual...

  • Page 14: System Highlights

    (OGMs), and be connected to the desired party automatically. PC Programming System programming settings can be accessed using a PC and the Panasonic KX-TE Maintenance Console software as well as by using a PT. The PBX software can be upgraded via the Serial Interface (RS-232C port) or USB port, using the KX-TE Maintenance Console software.

  • Page 15: Basic System Construction

    1.2.1 Main Unit The KX-TES824 has a basic capacity of 3 outside (CO) lines and 8 extensions, and the KX-TEM824 has a basic capacity of 6 outside (CO) lines and 16 extensions. It is capable of supporting Panasonic proprietary telephones (PTs), and single line devices such as single line telephones (SLTs), fax machines and data terminals.

  • Page 16: System Connection Diagram

    1.2 Basic System Construction 1.2.2 System Connection Diagram Outside (CO) Line Remote PC Doorphone Door Opener/Doorbell/ Batteries Door Chime BGM/Music on Hold (MOH) Printer Pager/Amplifier&Speaker FAX/Telephone Answering Machine DSS Console Wireless Phone Voice Processing System • Connect a display-equipped proprietary telephone (PT) to extension jack 01, as this extension is automatically designated as the manager extension.

  • Page 17: Specifications

    1.3 Specifications Specifications 1.3.1 General Description Control Bus Original bus (16-bit, 24 MHz) Switching Space Division CMOS Crosspoint Switch Power Input 100 V AC to 240 V AC, 1.5A to 0.75A, 50 Hz/60 Hz External Battery +24 V DC (+12 V DC × 2) Maximum Power Failure Tolerance 300 ms (without using backup batteries) Memory Backup Duration...

  • Page 18: Characteristics

    1.3 Specifications 1.3.2 Characteristics 40 Ω Terminal Equipment Loop Limit 600 Ω including set 20 Ω Doorphone 15 000 Ω minimum Minimum Leakage Resistance Maximum Number of Extension 1 PT or SLT in standard connection Instruments per Line 1 PT and 1 SLT in parallel connection Ring Voltage 75 Vrms at 20 Hz/25 Hz depending on the ringing load 1600 Ω...

  • Page 19: System Capacity

    1.3 Specifications 1.3.3 System Capacity System Capacity TES824 TEM824 Basic System Outside (CO) lines Extensions Fully Expanded System Outside (CO) lines Extensions Maximum Cards and Terminal Equipment Item TES824 TEM824 PT and SLT 3-Port Analogue CO Line and 8-Port Hybrid Extension Card —...
  • Page 20 1.3 Specifications Item Max. Quantity Message Waiting 8 per extension Message for Built-in Voice Message 125 messages (total 60 minutes) Installation Manual...

  • Page 21: Installation

    Section 2 Installation This section describes how to install the Advanced Hybrid System. Detailed instructions for installing the main unit and optional service cards, and cabling of peripheral equipment are provided. Information on system expansion and peripheral equipment installation is included. Installation Manual...

  • Page 22: Before Installing

    (It is preferable not to install the PBX in the same room as the above equipment.) Within 1.8 m of radios and televisions. (Both the PBX and Panasonic proprietary telephones should be at least 1.8 m away from such devices.) Locations where other objects will obstruct the area around the PBX.
  • Page 23 2.1 Before Installing Use 2-pair telephone cables when connecting Panasonic proprietary telephones (PTs). Use 1-pair telephone cables when connecting single line telephones (SLTs), data terminals, answering machines, computers, voice processing systems, etc. Unplug the PBX from its power source when wiring, and plug the PBX back in only after all wiring is completed.

  • Page 24: Installing The Advanced Hybrid System

    2.2 Installing the Advanced Hybrid System Installing the Advanced Hybrid System 2.2.1 Unpacking The following items are included upon shipment. Main Unit AC Cord* CD-ROM Getting Started Screw (Wall Mounting) Washer (Wall Mounting) Pager Connector Audio Source Connector Strap Rivet * The type of the AC cord may vary depending on the country/area of use.

  • Page 25: Names And Locations

    2.2 Installing the Advanced Hybrid System 2.2.2 Names and Locations MOH Jack Pager Jack Extension Modular Jacks Strap Hole Outside (CO) Line Modular Jacks RS-232C Port Power Switch USB Port Side View Battery Interface Protective Earth Terminal Run Indicator AC Inlet Installation Manual...

  • Page 26: Opening/Closing Covers

    2.2 Installing the Advanced Hybrid System 2.2.3 Opening/Closing Covers Opening Covers Loosen the top cover screw. Remove the top front cover. Top front cover Screw Note The screw cannot be removed from the cover. Remove the 2 bottom-cover screws. Screws Open the bottom front cover.

  • Page 27: Closing Covers

    2.2 Installing the Advanced Hybrid System Closing Covers Replace the bottom front cover. Bottom front cover Attach the 2 bottom-cover screws. Screws Replace the top front cover and tighten the screw. Top front cover Screw Note For safety reasons, keep the front covers closed while the PBX is in operation. CAUTION Tighten the above screw firmly to prevent the main unit from falling when the PBX is carried.

  • Page 28: Securing Cords

    2.2 Installing the Advanced Hybrid System 2.2.4 Securing Cords Insert the rivet into the hole in the strap. Insert the rivet and strap into the hole on the PBX. Rivet Wrap the strap around all of the cords. Close the covers. (→ 2.2.3 Opening/Closing Covers) Tie together all of the connected cords and secure them to the wall so that they cannot be pulled out of the PBX.
  • Page 29 2.2 Installing the Advanced Hybrid System Note To remove the rivet, use a screwdriver as shown below. Installation Manual...

  • Page 30: Connecting Frame Earth

    2.2 Installing the Advanced Hybrid System 2.2.5 Connecting Frame Earth IMPORTANT Connect the frame of the PBX to earth. Loosen the screw. Earthing wire Insert an earthing wire (user-supplied)*. Tighten the screw. Connect the earthing wire to earth. To earth Screw * Use an earthing wire that has a conductor with a cross-sectional area of at least 0.75 mm or 18...

  • Page 31: Connecting Backup Batteries

    2.2 Installing the Advanced Hybrid System 2.2.6 Connecting Backup Batteries Backup batteries and a backup battery cable (KX-A227) provide a backup power supply to allow full use of the PBX in the event of a power failure. In a power failure, the backup batteries automatically maintain the power for the PBX without interruption.
  • Page 32 2.2 Installing the Advanced Hybrid System Battery Rating 24 (Ah) Charging Time (h) × 1-3 Initial Charging Current typ. 0.4 (A) (h: hours) = 60-180 (h) Installation Manual...

  • Page 33: Wall Mounting

    2.2 Installing the Advanced Hybrid System 2.2.7 Wall Mounting The PBX is designed for wall mounting only. The wall where the PBX is to be mounted must be able to support the weight of the PBX. When wall mounting the main unit, use either the included screws, or screws of the same size.

  • Page 34: Mounting On A Concrete Or Mortar Wall

    2.2 Installing the Advanced Hybrid System • Be careful not to drop the cabinet. Mounting on a Concrete or Mortar Wall The included screws may be used when mounting the main unit on a concrete or mortar wall. User- supplied anchor plugs are also necessary. Place the template (found on the last page of this manual) on the wall to mark the 3 screw positions.
  • Page 35 2.2 Installing the Advanced Hybrid System Notes • Do not block the openings of the cabinet. Leave at least 20 cm of space above and 10 cm to the sides of the PBX for ventilation. • Make sure that the wall behind the cabinet is flat and free of obstacles, so that the openings on the back of the cabinet will not be blocked.

  • Page 36: Installing Surge Protector

    2.2 Installing the Advanced Hybrid System 2.2.8 Installing Surge Protector Overview A massive electrical surge can be caused if lightning strikes a telephone cable 10 m above ground, or if a telephone line comes into contact with a power line. A surge protector is a device that is connected to an outside (CO) line to prevent potentially dangerous electrical surges from entering the building via the outside (CO) lines and damaging the PBX and connected equipment.
  • Page 37 2.2 Installing the Advanced Hybrid System Outside Installation (Main Building) Outside Surge Protector (CO) Line (Another Building) Outside (CO) Line Extn. Terminal Board Surge Extn. Protector Extn. Extn. Earth Extn.: Extension Line If you install an extension outside of the building, the following precautions are recommended: Install the extension wire underground.
  • Page 38 2.2 Installing the Advanced Hybrid System Bury the earth rod near the protector. The earthing wire should be as short as possible. The earthing wire should run straight to the earth rod. Do not run the wire around other objects. Bury the earth rod at least 50 cm underground.

  • Page 39: Installing Optional Service Cards

    2.3 Installing Optional Service Cards Installing Optional Service Cards 2.3.1 Location of Optional Service Cards Optional service cards are installed by opening the front covers of the main unit and affixing the cards to the appropriate connectors. Each card should be installed in the appropriate location as shown below.

  • Page 40: 3-Port Analogue Co Line And 8-Port Hybrid Extension Card (Kx-Te82483)

    3-Port Analogue CO Line and 8-Port Hybrid Extension Card (KX-TE82483) Function Adds 3 outside (CO) lines and 8 hybrid extensions on the KX-TES824 basic system. Installing KX-TE82483 to KX-TES824 Loosen the screws and open the top and bottom front covers. (→ 2.2.3 Opening/Closing Covers) Using cutting pliers, cut the 6 parts marked with circles, and remove the upper front panel as shown below.
  • Page 41 2.3 Installing Optional Service Cards Attach the 2 extension connectors to the main unit, install the card as shown below, and secure the 3 extension bolts. Extension Bolts KX-TE82483 Extension Connectors Insert the modular plugs of the telephone line cords (2-conductor wiring) into the card's modular CO ports.

  • Page 42: 2-Port Analogue Co Line And 8-Port Slt Extension Card (Kx-Te82480)

    Adds 2 outside (CO) lines and 8 single line telephone (SLT) extensions on the basic system of KX- TES824/KX-TEM824. Installing KX-TE82480 to KX-TES824 Loosen the screws and open the top and bottom front covers. (→ 2.2.3 Opening/Closing Covers) Remove the upper front panel. Refer to the previous section for the cutting procedure.
  • Page 43 2.3 Installing Optional Service Cards Installing KX-TE82480 on 3-Port Analogue CO Line and 8-Port Hybrid Extension Card (KX-TE82483) installed to KX-TES824 Note Install the KX-TE82480 on top of the KX-TE82483. Loosen the screws and open the top and bottom front covers. (→ 2.2.3 Opening/Closing Covers) Using cutting pliers, cut the 6 parts marked with circles, and remove the lower front panel or both upper and lower front panels as shown below.
  • Page 44 2.3 Installing Optional Service Cards Attach the extension connectors and extension bolts, install the cards as shown below, and secure the 3 screws. Screws KX-TE82480 Extension Bolts Extension Connectors KX-TE82483 Extension Connectors Insert the modular plugs of the telephone line cords (2-conductor wiring) into the card's modular CO ports.
  • Page 45 2.3 Installing Optional Service Cards Installing KX-TE82480 to KX-TEM824 Loosen the screws and open the top and bottom front covers. (→ 2.2.3 Opening/Closing Covers) Using cutting pliers, cut the 6 parts marked with circles, and remove the front panel as shown below.
  • Page 46 2.3 Installing Optional Service Cards Attach the 2 extension connectors to the main unit, install the card as shown below, and secure the 3 screws. KX-TE82480 Screws Extension Connectors Insert the modular plugs of the telephone line cords (2-conductor wiring) into the card's modular CO ports.

  • Page 47: 8-Port Slt Extension Card (Kx-Te82474)

    2.3.4 8-Port SLT Extension Card (KX-TE82474) Function Adds 8 single line telephone (SLT) extensions on the basic systems of KX-TES824/KX-TEM824. Installing KX-TE82474 to KX-TES824 Loosen the screws and open the top and bottom front covers. (→ 2.2.3 Opening/Closing Covers) Remove the upper front panel. Refer to the previous section for the cutting procedure.
  • Page 48 Remove the lower front panel or both upper and lower front panels. For the cutting procedure, refer to "Installing KX-TE82480 on 3-Port Analogue CO Line and 8-Port Hybrid Extension Card (KX-TE82483) installed to KX-TES824". (→ 2.3.3 2-Port Analogue CO Line and 8-Port SLT Extension Card (KX-TE82480)) Attach the extension connectors, install the cards as shown below, and secure the 3 screws.
  • Page 49 2.3 Installing Optional Service Cards Close the covers and secure the screws. (→ 2.2.3 Opening/Closing Covers) Installing KX-TE82474 to KX-TEM824 Loosen the screws and open the top and bottom front covers. (→ 2.2.3 Opening/Closing Covers) Remove the front panel. For the cutting procedure, refer to "Installing KX-TE82480 to KX- TEM824".

  • Page 50: 3-Port Caller Id Card (Kx-Te82493)

    2.3 Installing Optional Service Cards 2.3.5 3-Port Caller ID Card (KX-TE82493) Function Adds Caller ID support for 3 outside (CO) lines. 1 card can be installed for outside (CO) lines 1–3. A second card can be installed for outside (CO) lines 4–6, and a third card can be installed for outside (CO) lines 7 and 8.

  • Page 51: 4-Port Doorphone Card (Kx-Te82461)

    2.3 Installing Optional Service Cards 2.3.6 4-Port Doorphone Card (KX-TE82461) Function Supports the connection of 4 doorphones and 4 door openers. Loosen the screws and open the top and bottom front covers. (→ 2.2.3 Opening/Closing Covers) Attach the 4-Port Doorphone Card to the main unit, connect the cord to the Doorphone Card Connector and secure the screw.

  • Page 52: Message Expansion Card For Disa/Ucd Ogms (Kx-Te82491)

    2.3 Installing Optional Service Cards 2.3.7 Message Expansion Card for DISA/UCD OGMs (KX- TE82491) Function When an optional message expansion card for DISA/UCD OGMs is added, up to 2 messages can be played simultaneously for callers and the total recording time of the PBX is increased from 3 to 6 minutes.

  • Page 53: 2-Channel Voice Message Card (Kx-Te82492)

    2.3 Installing Optional Service Cards 2.3.8 2-Channel Voice Message Card (KX-TE82492) Function Provides 60 minutes of recording time (2 channels) for messages using the Built-in Voice Message Feature. Loosen the screws and open the top and bottom front covers. (→ 2.2.3 Opening/Closing Covers) Slide the card between the guiderails until it clicks, and attach the connector to it.

  • Page 54: Connecting Outside (Co) Lines

    2.4 Connecting Outside (CO) Lines Connecting Outside (CO) Lines 2.4.1 Connecting Outside (CO) Lines Connection Insert the modular plugs of the telephone line cords (2-conductor wiring) into the outside (CO) line jacks. Connect the line cords to the terminal board or the modular jacks from the telephone company. TEL Jack for Outside (CO) Line T: Tip R: Ring...

  • Page 55: Connecting Extensions

    2.5 Connecting Extensions Connecting Extensions 2.5.1 Connecting Extensions Extension jacks can be used for proprietary telephones (PTs), Direct Station Selection (DSS) Consoles, single line telephones (SLTs), and Voice Processing Systems. Connection Insert the modular plugs of the telephone line cords (2- or 4-conductor wiring) into the modular jacks on the PBX.
  • Page 56 2.5 Connecting Extensions Telephone Wiring 1-pair wire (T, R) PT (such as KX-T7735) 2-pair wire (T, R, H, L) DSS Console 1-pair wire (H, L) Note If a telephone or answering machine with an A-A1 relay is connected to the PBX, set the A-A1 relay switch on the telephone or answering machine to the "OFF"...

  • Page 57: Connecting Extensions In Parallel

    2.5 Connecting Extensions 2.5.2 Connecting Extensions in Parallel Any single line telephone (SLT) can be connected in parallel with a proprietary telephone (PT) as follows: To a Hybrid Port Modular T-Adaptor 2-conductor wiring cord Connect pins "T" and "R". 4-conductor wiring cord Connect pins "T", "R", "H", and "L".

  • Page 58: Connecting Doorphones And Door Openers

    2.6 Connecting Doorphones and Door Openers Connecting Doorphones and Door Openers 2.6.1 Connecting Doorphones and Door Openers Up to 4 doorphones (KX-T30865) and 4 door openers (user-supplied) can be installed. Maximum Cabling Distance Cable Max. Distance ø 0.4 mm: 70 m ø...
  • Page 59 2.6 Connecting Doorphones and Door Openers Note Two kinds of screws are included with the KX-T30865. Please choose the appropriate screws for your wall type. : when a doorphone plate has been fixed to the wall : when you wish to install the doorphone directly to the wall Connect the wires to the screws located in the front cover.
  • Page 60 2.6 Connecting Doorphones and Door Openers Connecting Doorphones (KX-T30865) Connect the Doorphone Card to the terminal boxes using 4-conductor wiring and modular connectors. Connect the wires of doorphones 1 and 3 to the red and green screws on the appropriate terminal box.
  • Page 61 2.6 Connecting Doorphones and Door Openers Connecting Door Openers Use a flathead screwdriver to press and hold open the button below the terminal, and insert the wire coming from the door opener into the terminal. Door opener 1 Door opener 4 Door opener 2 Door opener 3 To the door openers...

  • Page 62: Connecting Doorbell Or Door Chime

    2.7 Connecting Doorbell or Door Chime Connecting Doorbell or Door Chime 2.7.1 Connecting Doorbell or Door Chime Use a flathead screwdriver to press and hold open the button below the terminal, and insert the wire coming from the doorbell or door chime into the terminal. You can use a standard doorbell/door chime.

  • Page 63: Connecting Peripherals

    2.8 Connecting Peripherals Connecting Peripherals 2.8.1 Connecting Peripherals Cable Max. Distance External audio source (radio, CD player, etc.) ø 0.4 mm: 10 m ø 0.5 mm: 10 m ø 0.6 mm: 10 m CAT 5: 10 m Cable Max. Distance Paging system (loudspeaker, ø...
  • Page 64 2.8 Connecting Peripherals the MOH Jack of the PBX. Use an EIAJ RC-6701 A plug (2-conductor, 3.5 mm in diameter). Input impedance: 8 Ω • CAUTION • Do not force audio cables into the jacks. Doing so may damage the connections and cause the audio to cut in and out.
  • Page 65 2.8 Connecting Peripherals Pin Assignments Circuit Type Signal Name Function CCITT RD (RXD) Receive Data SD (TXD) Transmit Data ER (DTR) Data Terminal Ready 108.2 Signal Ground DR (DSR) Data Set Ready RS (RTS) Request To Send CS (CTS) Clear To Send Connection Charts For connecting a PC/printer with a 9-pin RS-232C connector PC/Printer...
  • Page 66 2.8 Connecting Peripherals RS-232C Signals • Receive Data (RXD):…(input) Carries signals from the printer or the PC to the PBX. • Transmit Data (TXD):…(output) Carries signals from the PBX to the printer or the PC. Stays in "Mark" status unless data or BREAK signals are being transmitted.

  • Page 67: Power Failure Connections

    2.9 Power Failure Connections Power Failure Connections 2.9.1 Power Failure Connections When the power supply to the PBX fails, power failure transfer will switch from the current connection to the Power Failure Connections. Power Failure Connections connect a specific extension and an outside (CO) line in the event of power failure as follows: Outside (CO) line 1—extension (T, R) jack 01 Outside (CO) line 4—extension (T, R) jack 09...

  • Page 68: Starting The Advanced Hybrid System

    2.10 Starting the Advanced Hybrid System 2.10 Starting the Advanced Hybrid System 2.10.1 Starting the Advanced Hybrid System This section explains the procedure for starting the PBX for the first time, with default values, or when you wish to re-initialise the PBX. Make sure that all outside (CO) lines you use are connected to the PBX.
  • Page 69 2.10 Starting the Advanced Hybrid System CAUTION • The PBX is powered as long as the AC cord is plugged into an AC outlet, even if the Power Switch is set to the "OFF" position. • The power supply cord is used as the main disconnect device. Ensure that the AC outlet is located/installed near the equipment and is easily accessible.
  • Page 70 2.10 Starting the Advanced Hybrid System Installation Manual...

  • Page 71: Guide For Kx-Te Maintenance Console

    Section 3 Guide for KX-TE Maintenance Console This section explains how to connect a PC to the Advanced Hybrid system and get started using KX-TE Maintenance Console. Installation Manual...

  • Page 72: Installing Kx-Te Maintenance Console

    3.1 Installing KX-TE Maintenance Console Installing KX-TE Maintenance Console 3.1.1 Installing KX-TE Maintenance Console on a PC System Requirements Operating System • Microsoft Windows 98 SE, Windows Me, Windows 2000, or Windows XP ® ® Hardware • CPU: 300 MHz Intel Celeron or faster ®...
  • Page 73 3.1 Installing KX-TE Maintenance Console Installing KX-TE Maintenance Console Notes • Before installing or uninstalling the software, be sure to close any open applications. • To install or uninstall the software on a PC running Windows 2000 Professional or Windows XP Professional, you must be logged in as a user in the "Administrators"...

  • Page 74: Connection

    3.2 Connection Connection 3.2.1 Connection PBX features and settings can be customised using a PC and the KX-TE Maintenance Console software. Programming can be performed both on-site, using a PC connected directly to the PBX, and off-site, by accessing the PBX via modem. Serial Interface Connection A PC can be connected to the RS-232C port of the PBX, or to the USB port for faster access.
  • Page 75 3.2 Connection KX-TDA Series: CD-ROM Drive:\TDA_USB Driver\TDA_USB Driver PC Console/Phone Software: CD-ROM Drive:\TDA_USB Driver\T7601_USB Driver Note Before installing or uninstalling the driver, be sure to close any open applications. Windows 98SE Connect the PC to the PBX with a USB cable. The Add New Hardware Wizard will appear.
  • Page 76 3.2 Connection Windows XP Connect the PC to the PBX with a USB cable. The Found New Hardware Wizard will appear. Select Install from a list or specific location [Advanced], then click Next. Select Search for the best driver in these locations. Select Include this location in the search:, then click Browse.

  • Page 77: Starting Kx-Te Maintenance Console For The First Time

    3.2 Connection 3.2.2 Starting KX-TE Maintenance Console for the first time When you start the KX-TE Maintenance Console with the Installer Level Programmer Code and connect to the PBX for the first time after initialisation (with factory default setting), Quick Setup will launch automatically.

  • Page 78: Accessing Pbx Via Internal Modem

    3.2 Connection 3.2.3 Accessing PBX via Internal Modem 1. Start the KX-TE Maintenance Console software from the start menu on your PC. (Start → Programs → KX-TE Maintenance Console) 2. Type the Installer Level Programmer Code that was set during the KX-TE Maintenance Console installation.
  • Page 79 3.2 Connection Ask the respondent to transfer the call to the internal modem of the PBX. ('Transfer' + 'Remote Maintenance Feature number') Click OK and wait for 2 or 3 seconds, and then go on-hook before you hear a tone from the modem.
  • Page 80 3.2 Connection Installation Manual...

  • Page 81: Troubleshooting

    Section 4 Troubleshooting This section provides information on troubleshooting and resetting the Advanced Hybrid System. Installation Manual...

  • Page 82: Troubleshooting

    4.1 Troubleshooting Troubleshooting 4.1.1 Installation PROBLEM PROBABLE CAUSE SOLUTION • Extension telephone does • Faulty connection • Plug the telephone into the same not function. between the PBX and extension port using a short telephone telephone. cord. If the telephone functions, then the connection between the PBX and the telephone must be repaired.

  • Page 83: Connection

    4.1 Troubleshooting 4.1.2 Connection Telephone cord connecting the PBX and a proprietary telephone (PT): CAUSE SOLUTION Can you dial The T/R pins are connected to the H/L Use the correct cord (the an extension? pins. inner 2 wires are for T/R and the outer 2 wires are for H/L).

  • Page 84: Operation

    4.1 Troubleshooting 4.1.3 Operation PROBLEM PROBABLE CAUSE SOLUTION • When using the • The HANDSET/ • When the headset is not used, set the speakerphone on an HEADSET selector is set HANDSET/HEADSET selector to the analogue proprietary to the "HEADSET" "HANDSET"...

  • Page 85: System Restart

    4.1 Troubleshooting 4.1.4 System Restart If the PBX does not operate correctly, confirm that the operation/feature is being used correctly and refer to the Troubleshooting section if necessary. If the PBX still does not operate correctly, restart the PBX. When the PBX is restarted: •...

  • Page 86: System Reset With System Data Clear

    4.1 Troubleshooting 4.1.5 System Reset with System Data Clear When the PBX does not operate correctly after restarting, you can clear the programming data stored in the PBX. The PBX will restart with the default settings. Make sure that all outside (CO) lines you use are connected to the PBX. Slide the System Clear Switch to the "CLR"...

  • Page 87: Index

    Index Installation Manual...
  • Page 88 Index Numerics Mounting on a Concrete or Mortar Wall Mounting on a Wooden Wall 2-Channel Voice Message Card (KX-TE82492) 2-Port Analogue CO Line and 8-Port SLT Extension Card (KX-TE82480) Names and Locations 3-Port Analogue CO Line and 8-Port Hybrid Extension Card (KX- TE82483) 3-Port Caller ID Card (KX-TE82493) 4-Port Doorphone Card (KX-TE82461)
  • Page 89 169 mm 92.5 mm 185 mm...
  • Page 90 Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd. © 2004 Panasonic Communications Co., Ltd. All Rights Reserved.

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