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Related Manuals for Cytech Comfort I
Summary of Contents for Cytech Comfort I
- Page 1 Comfort II Installation Manual...
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Page 3: Table Of Contents
Comfort II Installation Manual Section 1 General Information ..... Specifications ..........Ordering Information - Products and Accessories . - Page 4 Comfort II Installation Manual Resettable Fuses ......... . . X10 Connection (MJ1) .
- Page 5 Comfort II Installation Manual Telephone cannot hear Voice Station or Door Station ... . . Door Station or Keypad cannot hear voice from telephone ..Telephone hears only Noise from Keypad/Door Station .
- Page 6 Comfort II Installation Manual Zone Trouble ..........Frequently Asked Questions .
- Page 7 Comfort II Installation Manual...
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Page 8: General Information
Comfort II Installation Manual SECTION 1 GENERAL INFORMATION Specifications Zones 8 fully programmable zones on Control Panel, expandable to 16 with Local Expansion Module (LEM) and 64 with Slave Expansion Modules (SEMs) Each zone configurable for 0 or 2 end-of-line resistors Up to 32 predefined Zone types to simplify zone configuration Surge/Over voltage protection for each zone Power Supply... - Page 9 Comfort II Installation Manual Nonvolatile memory maintains configuration during total removal of power Event log with 250 events (FS18) or 125 events (FS17) which can be accessed remotely or locally. Alarm Types 32 programmable alarm types including user-definable alarm types Predefined alarm types include Intruder, Fire, Panic, Duress, Arm , Disarm etc..
- Page 10 Comfort II Installation Manual Built-in microphone for recording, intercom and alarm verification Full-duplex intercom between telephone and Keypads and Door Stations, and Keypad to Door Station. Tamper switch Communications Failure Trouble alarm Backlighted keys Telephone Answering machine Digital Answering machine with 10 minutes of recorded messages 8 programmable mailboxes with individual sign-in codes, or common mailbox.
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Page 11: Ordering Information - Products And Accessories
Comfort II Installation Manual Siren Test - Momentary activation Strobe Test. - turns on and off the strobe. Engineer Test Mode - allows engineer to work on the system without triggering tamper or 24 hour alarms. Event Log 250 Events Full voice log, with date/time stamp and voice description of events Local or remote access. -
Page 12: Comfort Documentation
Comfort II Installation Manual CWM01 - Comfort Webserver Module for connection to Local Area Network or Internet LP01 12 V lamps for testing RLY02/4 4 way Relay Module RLY02/8 8 way Reed Relay Module CSM03/PCB - Dual Current Sensor PCB supports 2 CSM03-CT sensors CSM03-CT - Current Transformer, 2 CSM03-CT are connected to 1 CSM03-PCB RC01/YE Handheld Remote Control (Yellow) with 50 keys... - Page 13 Comfort in commonly used scenarios. This is updated as new applications and solutions are added. Training Materials Check with your Comfort distributor or Cytech Technology for new Training Materials, like presentations, tutorials, exercises etc. which are updated from time to time.
- Page 14 Quick Reference Card This folded card is handy reference to Comfort which can be kept in a purse or wallet. Internet Cytech Technology Web site Our Web site at http://www.cytech.biz has all the manuals and other documentation, FAQs, applications, brochures, as well as software which can be downloaded.
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Page 15: Comfort Ii Features
Comfort II Installation Manual Comfort II Features The table below shows the features compared to Comfort I Ultra Comfort I Ultra Comfort II ULTRA Comfort II Optimum Model Firmware announcement (U1) “Action” “Week” “Help” File System Memory (U4) FS24 (256K) - Page 16 Comfort II Installation Manual Model Comfort I Ultra Comfort II ULTRA Comfort II Optimum RIO/SCS...
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Page 17: Comfort Architecture
Comfort II Installation Manual Comfort Architecture Input 1 to 8 Main Output 1 to 8 KP 1 to 8 I/P 9 to 16 O/P 9 to 16 DP 1 to 3 SEM 1 I/P 17 to 24 O/P 17 to 24 I/P 25 to 32 RS232 O/P 25 to 32... -
Page 18: Design Considerations And Applications
Comfort II Installation Manual Local Expansion Module provides another 8 inputs and 8 outputs (LEM01) or 8 inputs (LEM02) in the same enclosure, to give a maximum of 16 Inputs and 16 Outputs. The Outputs are open-collector transistors, capable of driving 12V relays or infrared transmitter LEDs. The Slave Expansion Module (SEM01 with its own battery charging circuit, or SEM02 which requires an external power supply) provides another 8 Inputs and 8 Outputs with dedicated Tamper Input and Siren,... - Page 19 Comfort II Installation Manual current draw from all the devices to be attached to the system FIRST. It may be that supplementary power supplies will be needed sooner than you think. If the standby current is over 850 mA install a Power Supply Unit (PSU).
- Page 20 Comfort II Installation Manual X-10 house codes can be categorized by their applications. You may need to switch OFF all of one particular address at once. You could use X-10 'A' address' as general switching, 'L' for external lights, 'H' for Heater (i.e.
- Page 21 Comfort II Installation Manual the receivers normally open relay across the bell-push terminals in parallel. Automatic Gate Control Comfort can be connected to control automatic gates using the outputs and the 12 Volt RLY01 relay board. Often these are triggered by a pulsing a normally open contact for 1 second using action code 130.
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Page 22: Section 2 Installation
Comfort II Installation Manual SECTION 2 INSTALLATION Installation Diagram Refer to the full page Installation diagram supplied with Comfort which shows all the connections, shunts, and the main Integrated Circuits and components on the Comfort printed circuit board assembly. This is not shown here due to lack of space. -
Page 23: Connections - Analog Section
Comfort II Installation Manual S12V/COM/12V (JP7) - 12V Auxiliary and Switched Supply (3 position terminal block) KA/KB (JP8) - RS485 connection to keypads, UCMs and other modules (2 position terminal block) SRN+/SRN- (JP9) - Siren/Bell Connection (12V), SRN- terminal is the negative trigger, SRN+ is fixed 12V. -
Page 24: Shunts/Settings - Analog Section
Comfort II Installation Manual RES (J14) - Shunt for normal operation, remove shunt if MPU01 firmware upgrade is installed. JZ1 - JZ8 3x8 way header - Insert shunt in the position nearest the terminals for the corresponding Zone 1 to 8 if no EOL resistor is used for the zone. -
Page 25: Location And Mounting Of Panel
Comfort II Installation Manual Location and Mounting of Panel The system should be mounted in a dry area, with access to an AC Mains power source and incoming telephone line. Do not remove printed circuit boards from the cabinet as they are sensitive to electrostatic discharge and may be damaged with incorrect handling. -
Page 26: Transformer
Comfort II Installation Manual Transformer For US Installations, use a UL approved 16.5V 40 VA transformer (manufactured by Mascom, Type ATW 1640). Connect the transformer output wires to the AC IN (JP1) terminal blocks through the mains inlet knockout hole. The plug-in transformer should be connected to an unswitched power supply outlet. - Page 27 Comfort II Installation Manual For UL985 installations, two 7AH batteries may be connected in parallel to provide continuous 24 hours standby operation for current of 500 mA. A special 2 ft battery harness (HN02) is available for this purpose. If the current is kept to 200 mA, a single 7 AH battery may be used to provide 24 hour standby.
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Page 28: Factory Restart
Comfort II Installation Manual Measuring System Quiescent Current The battery must remain in circuit when taking this reading and all detection devices, Keypads, Door Phones and other devices requiring power MUST be powered by the system while in ‘Security Off’ Mode and free from wiring faults. -
Page 29: Keypad And Door Stations
Comfort II Installation Manual Keypad and Door Stations Loudspeaker Loudspeaker Volume Control VR1A Volume Control Tamper C B A Tamper C B A Bk light ID Selectors ID Selectors On Nor Key Tone (Remove for soft) JP7 - TAMP JP7 - TAMP (Remove to enable) (Remove to enable) Microphone... - Page 30 Comfort II Installation Manual IMPORTANT Screen connected to earth at CPU only. Ensure that each Keypad's 12V/COM wires Zone 'COM' terminals are at 0V and are connected directly to the Control Panel may be for screen earth connection. and not in series. It is recommended that 8-core cable is used to double-up spare cores with 12V Aux supply feeds to reduce voltage drop.
- Page 31 Comfort II Installation Manual ID Selection: Set the headers SW1 according to the ID of the Keypad according to the table SW1- A SW1 - B SW1 - C Short Short Short Open Short Short Short Open Short Open Open Short Short Short...
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Page 32: Speaker And Strobe (Jp10)
Comfort II Installation Manual versa. Normally the trimmers are set at the halfway point. This is usually sufficicient for most installations. Door Station as Internal Intercom The Door Station can be used as an intercom within the premises, by making it appear as a Keypad. Set JP5 so that the Door Station is a Keypad. -
Page 33: Siren (Jp9)
Comfort II Installation Manual may be used as an internal siren, but is not meant to be the primary audible alarm indicating device. The speaker gives 2 levels of sound volume: For alarms, the full volume is produced. For trouble and information tones, as when arming, a lower, adjustable level of sound is produced. - Page 34 Comfort II Installation Manual Panel Tamper Switch - (N.C.) Remove Link to Tamper In 0V - TR enable Tamper Return. panel case- 12V + SRN+ tamper Trigger - ve SRN- Strobe - ve STR- Strobe +ve 12VF SPK- 1K-Ohm Comfort Pull-Up External Resistor...
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Page 35: Telephone Connections
Comfort II Installation Manual For UL applications, the siren, strobe, speaker and auxiliary current should not exceed 500 mA Telephone Connections Single Line Telephone Connection Connect the incoming telephone line to the TEL IN Terminal Block. Connect the telephone wires going to the house phone(s) to the TEL OUT Terminal Block. - Page 36 Comfort II Installation Manual ADSL Connection An ADSL modem on the same telephone line as Comfort should be connected before Comfort on the TEL IN connection as shown in the diagram below; Microfilter Telephone Line To phones TEL IN TEL OUT COMFORT ADSL Modem Telephones...
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Page 37: Zone Input Terminals Z1-Z8 (Jp3 - Jp6)
Comfort II Installation Manual TEL IN TEL OUT PABX CO 1 Key Phone System Incoming Telephone Line Control Phone Figure 2.8 - Connection before PABX/Keyphone System Connection to extension of PABX (Not for UL installations) It is also possible to connect the system as an (analogue) extension of a PABX, for non-monitored systems. - Page 38 Comfort II Installation Manual Circuits without EOL Resistor This is applicable for UL Grade B Household Burglar Alarm Systems units Wire zones according to Figure 2.9 for Normally Closed Contacts and Figure 2.10 for Normally Open Contacts. The corresponding 3-pin header for the zone, JZ1 to JZ8 (for zone Z1 to Z8) should have a shunt (shorting link) inserted nearest the terminal block (2 to 3) when no EOL Resistor is used In this configuration, the system does not differentiate between contact...
- Page 39 Comfort II Installation Manual Circuits with 2 EOL Resistors This is applicable for UL Grade A Household Burglar Alarm System units. Wire zones according to Figure 2.11 for N.O and N.C contacts. The Zone Settings in the Engineer menu determine if the contact is Normally Closed (N.C.) or Normally Open (N.O).
- Page 40 Comfort II Installation Manual is activated (by default). If the zone wiring is cut or open-circuit or shorted, a Zone Trouble alarm is generated. Header JZ1-8 Zone COM Zone S12V COM 12V Shunt in 1-2 position (away from terminals) 2700 ohm End of Line Relay Contact 4700 ohm...
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Page 41: Tamper Input (Jp1)
Comfort II Installation Manual Detector 3 Detector 2 Detector 1 S12V Zone CC T CC T C CT TAMP TAMP TAMP Double EOL Position 4K7 = Yellow, Violet, Red 2K7 = Red, Violet, Red Figure 2.12A - Multiple Contacts on one zone with EOL Resistors Some shock detectors can latch their LED on following an alarm for identification. -
Page 42: Negative Applied Detectors
Comfort II Installation Manual Negative Applied Detectors Certain types of detector such as outside PIR’s and photocells provide an open-collector output as a trigger rather than a relay output. This type of signal can be connected directly into a zone terminal providing it is a negative signal in one state and ‘floating’... -
Page 43: Output Terminals Op1 - Op8 (Jp11-Jp14)
Comfort II Installation Manual Output Terminals OP1 - OP8 (JP11-JP14) Each of the 8 outputs may be connected to infrared LEDs, indicator LEDs or external relays. Each output is an open-collector transistor output (pull to ground) capable of supplying 200 mA, but total current from these outputs together with the switched (S12V) and unswitched auxiliary power (12V) terminals should not exceed 500 mA, and protected by a resettable fuse (F2). - Page 44 Comfort II Installation Manual Comfort Panel Two way switch control module Current 4 x low voltage (7x0.2 mm) Sensor wires from two way switch module to Control panel 3 x mains-rated wires from switch to Module 2 way switch Lighting Relay (10A) (by Electrical Light contractor)
- Page 45 Comfort II Installation Manual CSM03-PCB CSM03-CT Current Sensor Electrical Load Figure 2.16 Using Current Sensor for Feedback Connection to Infrared LEDs There are 3 types of IR transmitter modules which can be connected to the outputs; IRM01 for longer distances (up to 8 meters range), IR01W or IR02W for short range transmissions (up to 1 meter range) IRM01 is meant for transmitting infrared signals across a room to one or more receivers.
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Page 46: Using Lamps For Output Testing
Comfort II Installation Manual Using Lamps for Output Testing 12V Lamp 12V Lamp Figure 2.18- Output Connection to Test Lamps A valuable tool for testing output programming are 12V lamps connected to the Output terminal Blocks. Unlike LEDs, these lamps do not have polarity, and can be connected directly to the Output terminals without the need for a series resistor. -
Page 47: Using 12V Supplementary Supplies
Comfort II Installation Manual Using 12V Supplementary Supplies Larger installations that place additional current demands will require the installation of one or more supplementary power supplies. As a guide, if the normal standby (quiescent) current of your system is greater than 850mA, then an additional 12V DC power supply should be installed. -
Page 48: X10 Connection (Mj1)
Comfort II Installation Manual X10 Connection (MJ1) X-10 14" Socket RJ11 Comfort X-10 POWERHOUSE TW7223 TW7223 Interface lead showing correct RJ11 plug Panel X-10 orientation using flat 4-core telecom cable Interface RING MAIN WIRING X-10 POWERHOUSE X-10 LW10 POWERHOUSE APPLIANCE LAMP MODULE MODULE... -
Page 49: Local Expansion Modules
Comfort II Installation Manual X-10 signals can attenuate over distance. Generally, it is better to make sure that your Comfort CPU is supplied by the same consumer unit/ring-main and same-phase which your X-10 modules are working on although you can use X-10 on 3-phase installations with phase couplers to take X-10 signals across from one phase to the next using two FD10 modules. -
Page 50: Rgr04 Ringer
Comfort II Installation Manual in Engineer Menu Location 40 (Table 35). If the LEM03 is used with the Comfort main panel, the system will have 24 Inputs and 8 outputs which cannot be expanded further. The LEM03 cannot be connected to a Slave Expansion Module SEM01 The Local expansion modules are connected locally to the Comfort main panel or Slave expansion Panels (LEM03 cannot be connected to a Slave... -
Page 51: Quick Start Power-On Checklist
Comfort II Installation Manual Quick Start Power-On Checklist Connect the Keypads and Door Station to the Comfort panel using wires KA/KB, 12V/Ground, and Mic/Voice pairs. Set the ID jumpers for each Keypad and Door Station are set correctly. In Comfigurator, load the default template (File > New, select Comfort II ULTRA), set the number of Keypads and Door Stations according to the number of each that has been installed. -
Page 52: Section 3 Testing And Commissioning
Comfort II Installation Manual SECTION 3 TESTING AND COMMISSIONING Installation of Comfort and programming using the worksheet and/or Comfigurator software should have been completed. The following steps divided into sections will help you to successfully test and commission a Comfort system. If any of the steps do not have the intended result, refer to the next section on troubleshooting. -
Page 53: Home Control Menu
Comfort II Installation Manual Disconnect the Tamper input. A tamper alarm should be generated. (24 hour alarm). Reconnect the tamper input and disarm to turn off the alarm. Home Control Menu Activate the programmed home control menus to control the programmed appliances. -
Page 54: Voice Station
Comfort II Installation Manual Voice Station If there are more than 1 Keypad, press F+8 to activate Intercom mode. All other Keypads should hear voice from the originating Keypad. Any keypress on another Keypad will shut off other Keypads and allow that Keypad to talk with the originator. -
Page 55: Section 4 Troubleshooting
Comfort II Installation Manual SECTION 4 TROUBLESHOOTING It is our experience that 80 to 90% of the problems typically encountered are described here and can be solved according to the instructions give here. It is advisable to carry this guide around whenever going on site for installation, testing &... -
Page 56: System Does Not Work, And Heatsink Is Very Hot
Comfort II Installation Manual valid file from COMFIGURATOR and pressing the RESET button may also fix the problem. System does not work, and Heatsink is very hot This is probably due to a short on one of the wires connected to the system or an external device drawing too much current, causing the power supply to shut down to protect itself. -
Page 57: Keypad/ Door Station Problems
Comfort II Installation Manual Keypad/ Door Station Problems Keypad Beeps continuously If a Keypad is beeping continuously, it means that it has not received any RS485 communications on the KA/KB lines for the last 6 seconds. The beeps will continue until any key is pressed or if communication resumes. -
Page 58: None Of The Indicator Leds On The Keypad Are On
Comfort II Installation Manual None of the Indicator LEDs on the Keypad are on At least one LED should always be on steady or blinking. Check that the 12V and Ground are connected to the corresponding terminals on the Comfort panel, and the wires are not reversed. Use a multimeter to check that 12V is actually coming to the Keypad Playback of Recording from the Keypad is Distorted Usually, this is because the Microphone trimmer is set to too high a gain. -
Page 59: Telephone Hears Only Noise From Keypad/Door Station
Comfort II Installation Manual 3 is taken to be 3 (maximum). Reset is not required. The default level is Of the above does not work, the KPMIC trimmer (DPMIC for Door Station) for the Microphone circuit on the Comfort PCB may be set too high. -
Page 60: No Dial Tone On Local Phones, Incoming Call Does Not Ring Phones
Comfort II Installation Manual REN beyond the limit, causing ringing problems. Removing one or more telephones may correct the situation. No Dial Tone on Local Phones, incoming call does not ring phones This means that the telephones are not connected to the Telephone Line. This is usually due to the telephone wiring or a fault on the incoming telephone line. -
Page 61: Parallel Phones At Tel In
Comfort II Installation Manual to operate the system. The speaker produces a beeping sound for 10 seconds to indicate the trouble condition, and the green led on the PCB flashes. The condition is cleared when the line is restored and the user signs in with their code to acknowledge. -
Page 62: The Users Line Is Always Busy
Comfort II Installation Manual We have found that actual telephone cable should be used to connect the caller ID set to the telephone line. Cables used for security wiring may not be suitable. The Users Line is always Busy Try the following tests: One of the phones in the house could be faulty, presenting a low impedance which holds up the line, possibly due to lighting. -
Page 63: Arming/Disarming Problems
Comfort II Installation Manual Printed Circuit Board, near to the two relays K1 and K2. On later versions of the board PC01-0001E (4), J3 is not present. Check that the relevant Alarm Types have the Dial Settings on (Eng Menu 2,1) and the dial settings are enabled for the phones which are to be dialed ( 1 to 8). -
Page 64: No Voice On Keypad When Arming Or Disarming
Comfort II Installation Manual This is due to a previous Arm Failure alarm which has not been cleared. An Arm Failure alarm is triggered when the system fails to arm due to exit delay time out or a zone open after the entry door is closed. When this happens, the system must be disarmed before it can be armed again. -
Page 65: Tracing Alarms
Comfort II Installation Manual Tracing Alarms Use Event Log Most false alarms can be attributed to user error, improper selection or placement of alarm sensors especially PIRs and shock/vibration sensors. Comfort’s Event log is a valuable tool in identifying the cause of such problems. -
Page 66: False Alarm On Disarming
Comfort II Installation Manual Event Restore Description Force Arm During Exit, the # key was pressed to force arm Fire Alarm & Zone Restore Fire Alarm Activation followed by Zone number. Key Arm System armed using the one-touch key or a key switch Intruder Alarm &... -
Page 67: End Of Line Resistors
Comfort II Installation Manual End of Line Resistors If the zone is set for 2 EOL resistors, Check that the correct values of EOL resistors are used and that they are connected correctly, ie 2.7K in series with the contact and 4.7K in parallel with the contact as shown in Figure 2.11 of the Engineer Manual. -
Page 68: Frequently Asked Questions
Comfort II Installation Manual Frequently Asked Questions Is the Siren Duration restarted during Alarm by new zone activations? The siren duration starts when a zone is triggered to cause an alarm. If another zone is triggered while the siren is still on, the siren continues but the timer is not restarted if the same siren type is activated. -
Page 69: How To Disable Telephone Line Cut Detection
Comfort II Installation Manual How to disable Telephone Line Cut detection In certain retrofit installations, where it is not possible to connect the incoming telephone line to the Control panel TEL IN, and there are other telephones connected in parallel, the telephone line cut detection must be disabled. - Page 70 Comfort II Installation Manual BABT Approvals (United Kingdom) This equipment is approved on a direct exchange line for Tone (DTMF) dialing Although this equipment can use either loop disconnect or DTMF signaling, only the performance of the DTMF signaling is subject to regulatory requirements for correct operation.
- Page 71 Comfort II Installation Manual Warnings Required By New Zealand Telecoms General Warnings The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, not does it provide any sort of warranty.
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- Page 75 This warranty covers defects in materials and workmanship under conditions of normal use by the original buyer only. In the case of any breach of such warranty, Cytech Technology Pte Ltd. shall either repair or replace the defective equipment upon return of the equipment to its repair center at the purchasers own expense.
- Page 76 Comfort is a product of Cytech Technology Pte Ltd. http://www.cytech.biz email: info@cytech.biz User Group: http://finance.groups.yahoo.com/group/comfort-technical/ Document Title: Comfort II Installation Manual Filename engmang2.lwp Version: 3.0.2 Copyright Cytech Technology Pte Ltd. Date Last Modified 9 January 2006 RCB 199506853M...
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