Shark NV360 Series Owner's Manual
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Shark NV360 Series Owner's Manual

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NV360 Series
Owner's guide

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Sarah jones
April 6, 2025

Why will My shark vacuum not vacuum on carpet

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1 comments:
Mr. Anderson
April 6, 2025

Your Shark NV360 Series vacuum may not be working on carpet due to one or more of the following reasons:

1. The dust cup may be full—empty it.
2. There may be blockages in the hose or hose connections—check and clear them.
3. The filters may need cleaning—rinse and dry before reinserting.
4. The suction release valve may be open—close it to increase suction.
5. The vacuum may be set to "Suction Only" mode—ensure the brush roll is engaged.

Check these areas to restore proper vacuum function on carpets.

This answer is automatically generated

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Summary of Contents for Shark NV360 Series

  • Page 1 WWW.SHARKNINJAMANUALS.COM NV360 Series Owner’s guide...
  • Page 2 TO REDUCE THE RISK OF FIRE, ELECTRIC ALWAYS BE OBSERVED, INCLUDING THE SHOCK OR INJURY: FOLLOWING: GENERAL ELECTRICAL SAFETY: READ ALL INSTRUCTIONS BEFORE USING 1 Unplug from electrical outlet when not in use and YOUR SHARK NAVIGATOR LIFT-AWAY ® ™ ™ before cleaning or servicing.
  • Page 3 DUST CUP/FILTERS/ACCESSORIES: HOSE ATTACHMENTS: Before turning on the vacuum: 1 DO NOT use if air flow is restricted; if the air paths, the hose, or the accessories become blocked, turn 1 Make sure that all filters are thoroughly dry after the vacuum cleaner off.
  • Page 4 Low Voltage Directive (LVD) 2006/95/EC and its revisions. THIS MANUAL COVERS MODEL NUMBER: NV360***** 26 TECHNICAL SPECIFICATIONS Voltage: 220-240V~ Hertz: 50/60Hz Watts: 1200W Power Nozzle: 80W Euro-Pro, Lift-Away, Navigator and Shark are trademarks of Euro-Pro Operating LLC. 1-800-798-7398...

  • Page 5: Table Of Contents

    Contents Thank you for Getting Started ................. 5 purchasing Mode 1: Upright Vac ................. 8 the Shark ® Mode 2: Portable Lift-Away ............10 ™ Navigator ™ Lift-Away ™ Above-Floor Cleaning ............... 11 Deluxe Lift-Away with Floor Nozzles ............11 ™...

  • Page 6: Getting Started

    Getting Started 1-800-798-7398...
  • Page 7 FIRST THING’S FIRST, YOU NEED TO KNOW WHAT’S IN THE BOX YOU JUST OPENED: Handle with Stretch Hose Accessory Holder Extension Wand Portable Lift-Away ™ Motorised Floor Nozzle* 14 cm Crevice Tool 20 cm Crevice Tool 28 cm Crevice Tool 60 cm Crevice Tool Dusting Brush Small Pet Power Brush...
  • Page 8 ™ Your new Shark Navigator Lift-Away Deluxe vacuum cleaner can easily be configured into different ® ™ cleaning modes to meet all your cleaning needs: upright vacuum and portable Lift-Away - both with ™ constant suction power. Fig. 1 Fig. 2...

  • Page 9: Mode 1: Upright Vac

    Mode 1: Upright Vac To reduce the risk of electric shock, unplug the unit before assembling, adding or removing attachments or converting modes. WARNING: The On/Off switch is on the top of the Lift-Away canister. Always ensure the power is OFF ™...
  • Page 10 Mode 1: Upright Vac - cont. Release suction for easier push & pull on high pile Suction carpets and Cord Release Collar Hook area rugs. Fig. 7 Fig. 6 TO USE: Gently press the floor nozzle down with your foot while you grasp the handle and tilt it back towards Rotate the cord release to quickly release the power you.

  • Page 11: Mode 2: Portable Lift-Away

    Mode 2: Portable Lift-Away ™ You can carry your vacuum cleaner in both modes by the carry handle located on top of the dust cup. Fig. 8 Fig. 9 Fig. 10 PORTABLE LIFT-AWAY Attach desired accessory onto the end of either the ™...

  • Page 12: Lift-Away

    Above-Floor Cleaning Lift-Away With Floor Nozzles ™ Release suction when dusting delicate objects, furniture or draperies. Fig. 11 Suction Release Collar Fig. 12 CLEAN ABOVE THE FLOOR IN UPRIGHT VAC CLEAN THE FLOOR IN DETACHABLE CANISTER OR PORTABLE LIFT-AWAY MODE MODE ™...

  • Page 13: Dust-Away ™ Hard Floor Attachment Use & Care

    Dust-Away Hard Floor Attachment - Use and Care ™ IMPORTANT: Use only in Portable Lift-Away mode. ™ Fig. 13 The DustAway™ nozzle has a locking feature which allows you to lock the nozzle when you do not want Aligning it to swivel. Unlock Lock Fig.

  • Page 14: Using The Dusting Kit

    Using the Dusting Kit Fig. 18 Press Button Fig. 17 CARE FOR PADS Wash the pads separately with warm water either in the washing machine or by hand using liquid detergent. Do not use bleach or fabric softeners as they may damage or leave a coating that will reduce the cleaning performance of the pads.

  • Page 15: Hard Surface Cleaning

    Hard Surface Cleaning Press Button Fig. 20 Fig. 19 The Horsehair brush cleans fine dust and dirt on Insert the extension wand onto the end. (Fig. 20-b) bare floors and other delicate surfaces. Insert the horsehair brush. (Fig. 20-c) Press the extension release button (a)and pull the extension wand up.

  • Page 16: Using The Car Detail Kit

    Using the Car Detail Kit Fig. 20 Fig. 19 USING THE CAR DETAIL KIT Press the handle release button (a) to remove the Insert the micro-tool adaptor. (Fig. 20-c) handle from the vacuum. (Fig. 19) Attach the hose and select desired tool. (Fig. 20-d) Insert the converter into the handle.

  • Page 17: Storage

    Storage Quick Cord Release Lower Cord Storage Clip Fig. 21 STORE YOUR VACUUM SAFELY To reduce the risk of electric shock, unplug the unit before performing any cleaning, maintenance, or Convert your vacuum back to upright vac mode. troubleshooting checks. Rotate the upper quick cord release to its upright Reassemble all parts securely before operating position and coil the power cord loosely around the two...

  • Page 18: Maintenance

    Maintenance COMPONENT MAINTENANCE SCHEDULE Dust Cup Empty each time you vacuum. Pre-Motor Foam Filter Rinse and air dry every 3 months under normal use. Pre-Motor Felt Filter Rinse and air dry every 3 months under normal use. Post-Motor HEPA Filter Clean once every 2 years or as needed.
  • Page 19 Fig. 29 Fig. 26 Fig. 30 CLEANING THE SMALL PET POWER BRUSH Slide the locking latch (a) forward and tilt the bottom cover upward to remove. (Fig. 29) Carefully remove any blockage or debris and cut away any build-up of hair or string wrapped around the rotating bristle brush with scissors.
  • Page 20 Maintenance - cont’d Make sure you are working in a well lit area and use a flashlight to help search for blockages. Rotating Brush Fig. 33 CLEANING THE MOTORISED FLOOR NOZZLE CHECKING FOR BLOCKAGES Blockages may cause your vacuum to overheat and shut When your motorised floor nozzle needs cleaning or locks onto an object, it automatically shuts down to down.
  • Page 21 Fig. 34 Fig. 36 Fig. 35 Hose and Connections to Vacuum Motorised Floor Nozzle • D etach the stretch hose from the back of the • D etach the hose on the motorised floor nozzle detachable canister by squeezing the tabs at the top by squeezing the tabs together and together and pulling up. (Fig. 34) Straighten out pulling out, and at the bottom by pulling out the the hose and look inside for blockages.

  • Page 22: Ordering Parts

    Ordering Parts PART PART NO. PART PART NO. Pre-Motor Filter Set XFF350 Dust-Away Hard Floor Attachment 142FFJ ™ HEPA Filter XHF350 Dust-Away Micro-fibre Pad (1) P200W ™ Dusting Brush 172FFJ Car Detail Kit XCD350W 14 cm Crevice Tool 202FFJ360 Bare Floor Nozzle XSN350W 20 cm Crevice Tool 173FFJ...

  • Page 23: Troubleshooting Guide

    Troubleshooting Guide PROBLEM POSSIBLE REASONS & SOLUTIONS Check filters to see if they need cleaning. Follow instructions for rinsing and drying the filters before re-inserting back into the vacuum. (See “Maintenance” sections for instructions.) Vacuum is not Dust cup may be full; empty dust cup. picking up dirt.

  • Page 24: Warranties

    (as damage in shipping is not covered by your Limited Warranty). Mark the outside of your package “ATTENTION CUSTOMER SERVICE”. PRODUCT REGISTRATION Please visit www.sharkninjamanuals.com or call 1-800-798-7398 to register your new Shark product within ten ®...
  • Page 25 (as damage in shipping is not covered by your Limited Warranty). Mark the outside of your package “ATTENTION CUSTOMER SERVICE”. PRODUCT REGISTRATION Please visit www.sharkninjamanuals.com or call 1-800-798-7398 to register your new Shark product within ten ®...
  • Page 26 Main unit voltage: 220-240V~ 50/60Hz Watts: 1200W Power Nozzle: 80W Copyright © Euro-Pro Operating LLC 2014 Euro-Pro , Lift-Away, Navigator and Shark are trademarks of Euro-Pro Operating LLC. Illustrations may differ from actual product. We are constantly striving to improve our products, therefore the specifications contained herein are subject to change without notice.

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