Panasonic KX-TDA50 Feature Manual page 158

1.9 I
* Intercept Routing will redirect a call only if the Direct Inward System Access (DISA) line is busy. Once
a call reaches the destination extension using the DISA feature, the call can be redirected to the
Intercept Routing destination assigned to that extension.
[Available Intercept Destination]
The following can be used as intercept destinations:
Wired Extension (PT/SLT/T1-OPX)
PS
ICD Group
PS Ring Group
Floating Extension no. for SVM
VM Group (DTMF/DPT)
External Pager (TAFAS)
DISA
Analog/ISDN Remote Maintenance
Idle Line Access no. + Phone no.
Trunk Group Access no. + Trunk Group no. + Phone no.
Extension of Another PBX (via TIE Line, Access with PBX Code)
Extension of Another PBX (via TIE Line, Access without PBX Code)
Conditions
• If the intercept destination is busy or in DND mode and therefore cannot receive the call:
a)
When the call was intercepted via Intercept Routing—No Answer, the call is sent back to the
original destination and continues to ring at the original destination until answered.
b)
When the call was intercepted via Intercept Routing—Busy and arrived through an ELCOT/LCOT
or T1 (LCOT/GCOT) card, the call waits at the original destination. If the extension has Call Waiting
activated, the user will hear a call waiting tone. When the call arrived on any other card, the caller
hears a busy tone.
c)
When the call was intercepted via Intercept Routing—DND and arrived through an ELCOT/LCOT
or T1 (LCOT/GCOT) card, the call waits at the original destination and it rings. When the call
arrived through any other card, the caller hears a busy tone.
• If the intercept destination can, but does not, answer the call:
The call continues to ring at the intercept destination until answered.
• Intercept Routing—Busy/DND on/off
Intercept Routing—Busy and Intercept Routing—DND can each be enabled or disabled for the entire
system, through system programming. If enabled, calls will be routed to the appropriate destination.
If disabled, a call to an extension which is busy or in DND mode will be handled as described below,
depending on the type of CO line card carrying the call.
→ 2.16.6 [10-5] Miscellaneous
→ Intercept—Intercept Routing - Busy (Destination is busy)
158 Feature Manual
Intercept Destination Availability