Page 3
CONTENT MONROC Daily cleaning ................................. 19 Weekly cleaning ..............................19 Cleaning and descaling the brewing group and portafilter ................20 Cleaning the gasket and shower plate ......................21 STORAGE AND DISPOSAL OF MACHINE ................22 Additional handling of the machine........................22 How to store the machine ..........................
SYMBOL DESCRIPTION MONROC Hazard intensity levels There are four different levels of notification intensity within this manual, as identified by the signal words DANGER, WARNING, IMPORTANT, and NOTE. The level of risk and importance of the notification is determined by the following definitions. Always observe the warnings to ensure safety and prevent potential injury and product damage.
GENERAL MONROC Introduction Thank you for choosing a MARKUS espresso machine. We hope you enjoy it ! Read this user manual carefully before starting Do not discard this manual, it will be useful for to use the machine. future reference. If damaged or lost, request a This manual contains important instructions copy from the manufacturer.
GENERAL MONROC In case of emergency, (e.g., the machine catches units high of the same model. Do not place fire or becomes unusually hot or noisy), other heavy items on top of the box. disconnect the power immediately and turn off If the machine is likely to be exposed to the water supply.
TECHNICAL SPECIFICATIONS MONROC MONROC 1GR MODEL SPECIFICATIONS MINI 1GR CONTROL MINI 1GR PULSER Steam wand 1 unit Hot water outlet 1 unit Temperature control PID regulation Pressure switch Temperature control by group Programmed via display Dispensing system for tall cups...
TECHNICAL SPECIFICATIONS MONROC MONROC 2GR MODEL SPECIFICATIONS PULSER 2GR CONTROL 2GR EBEE-D32B-12AI Machine model, Standard 220-240V 1N~ 3350W EBEE-D32B-22AI Machine model, Take Away 220-240V 1N~ 3350W Steam wand 1 unit Hot water outlet 1 unit Temperature control Pressure switch PID regulation...
OVERVIEW OF COMPONENTS MONROC Front view of the machine MONROC Control 2GR Dispense buttons Boiler Water tap manometer Steam tap Power switch Steam wand Element light Portafilter Hot water Brewing Brewing outlet group group MONROC Pulser 2GR Boiler Water tap...
DIMENSION SKETCH MONROC MONROC 2GR Model D(Min) D(Max) MONROC control 2Gr 480 mm 660 mm 540 mm 74 mm 124 mm MONROC pulser 2Gr 480 mm 660 mm 540 mm 74 mm 124 mm...
TRANSPORT MONROC Packaging The machine is shipped in a custom-designed carton which utilizes model-specific polystyrene cushions to protect it from damage. The machine’s carton features standardized handling symbols to explain proper shipping and storage methods. The machine must remain in a horizontal position during the transport. Do not store or handle the machine except on its feet.
INSTALLATION MONROC Electrical installation The coffee machine should only be connected to the power supply by qualified personnel. The following safety instructions should be followed at all times: Check that the electrical specifications on the ratings plate match the specifications of the power supply at the point of installation.
INSTALLATION MONROC Water connection The Installation of the machine to a water mains connection must be done by a qualified person. Rinse around 20 liters of water from the main water supply before connecting the machine to the water connection.
INSTALLATION MONROC The portafilter set Filter basket locking spring Filter basket Portafilter spring channel Portafilter and filter basket for single espresso (7g) Portafilter Portafilter & filter basket for double espresso (14g) Inserting the portafilter in the group Align the portafilter's two flanges with Insert the portafilter and rotate it counterclockwise the two slots in the group housing.
OPERATION MONROC Espresso brewing Important: Always keep the portafilter inserted in the group to keep it warm. This is important to maintain an optimal temperature when the espresso is dispensing. Unlock and remove the portafilter Fill the filter basket with from the group head.
OPERATION MONROC Steaming and frothing milk Steaming Frothing Immerse the steam wand into the milk, Place the steam wand over the drip making sure the wand tip is submerged. tray and open the steam lever for a few seconds to allow condensed water to be ejected.
OPERATION MONROC Hot water dispensing Machines with manual water tap Place a jug (or similar) under the hot water outlet Open the hot water tap. Close the tap as soon as the machine has dispensed the desired amount of water.
CLEANING AND MAINTENANCE MONROC Coffee machine cleaning Important: To keep the machine looking and working like new, you should always follow the cleaning and care instructions provided in this manual. Always turn off the main power switch when cleaning the exterior of the machine.
CLEANING AND MAINTENANCE MONROC Cleaning and descaling the brewing group and portafilter WARNING! Never try to remove the portafilter while the group is performing the cleaning operation, as the pressurized hot water could cause scalding or serious injury. After cleaning has finished, wait at least 3 seconds before removing the portafilter.
CLEANING AND MAINTENANCE MONROC Cleaning the gasket and shower plate Cleaning the gasket While making espresso, coffee grounds will naturally accumulate on the group’s sealing surface. Allowing an excessive amount of grounds to build up can prevent the portafilter from properly sealing to the group head.
CLEANING AND MAINTENANCE MONROC Additional handling of the machine Always remove and insert the portafilters gently. Never use excessive force to try to close the portafilter. If the portafilter does not turn and lock into place without excessive force this usually indicates that there is too much coffee in the filter basket.
PROGRAMMING MONROC Buttons functions The following functions can be programmed and controlled from the digital display: Volume control of four different espresso drinks per brewing group. Timed hot water dispensing. Automatic boiler filling and level control. Automatic heating element shut-down in event of a low water condition.
PROGRAMMING MONROC Programming the coffee dosage This section explains how to program the doses dispensed automatically by the drink buttons. Important: Use a portafilter filled with fresh coffee for every new dose you program. On machines not equipped with a display, hold down the Continuous Dispensing button for 4 seconds.
PROGRAMMING USING THE DISPLAY MONROC Machine status Machines equipped with a display include the following additional functions: Automatic daily on/off timer (stand-by function). Clock settings (current time and date). Promotional display. Number of coffees/infusions dispensed. Digital boiler-temperature display and control.
PROGRAMMING USING THE DISPLAY MONROC Accessing the second menu level Doses setting With the machine on, press the Continuous Dispensing button Select within 30s the Left-hand drink buttons and hold it down (for over 8 seconds) until the dose-programming menu is displayed. All the drink buttons lights fig.
PROGRAMMING USING THE DISPLAY MONROC Auto On/Off After accepting the changes made in the “set clock” menu, pressing the 2 Auto On/Off Short Espressos button accesses the coffee machine’s auto on/off hh.mm programming menu (see fig. 09). fig. 9 To change the auto on/off time, increase/decrease the values (hours) using...
PROGRAMMING USING THE DISPLAY MONROC Note: The instructions on this page apply to multiboiler machines only. For multiboiler machines the temperature of each group boiler can be programmed and adjusted individually via the digital temperature adjusting system. The temperature control is performed by a PID thermostat, which provides accurate and stable temperature management for the group.
PROGRAMMING USING THE DISPLAY MONROC Reset temperature to factory default If the thermostat’s operating program is lost, or if an abnormal group temperature setting appears, reset the system to the factory defaults. Follow the steps below: • Turn off the machine, press and hold down the button, then turn the machine on at the power switch.
MESSAGES AND ALARMS MONROC Flow meter Fault in flow meter X / Gr. X Flow fault detected in counter X Time-out alarm Check that the machine is receiving water. Boiler filling up Probe unconnect Temperature sensor fault Service the machine.
TROUBLESHOOTING MONROC The following checks can be carried out by users only after the machine has been turned off and disconnected from the power supply. For all other nonspecific machine faults, disconnect the machine from the power supply and immediately contact authorised and qualified service personnel.
Page 32
For the warranty to be valid the conditions for maintenance must have been followed according to our instructions, proper precaution has been made and warranty claim been issued without delay. The affected equipment may not be used during awaiting service if there is any risk that the damage or defect would worsen.
Need help?
Do you have a question about the MONROC and is the answer not in the manual?
Questions and answers