NETGEAR RANGEMAX WNR3500 User Manual
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NETGEAR RANGEMAX WNR3500 User Manual

Wireless-n gigabit router
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NETGEAR RangeMax™
Wireless-N Gigabit
Router WNR3500
User Manual
NETGEAR, Inc.
4500 Great America Parkway
Santa Clara, CA 95054 USA
202-10305-01
March 2008
v1.0

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  • Page 1 NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual NETGEAR, Inc. 4500 Great America Parkway Santa Clara, CA 95054 USA 202-10305-01 March 2008 v1.0...

  • Page 2: Regulatory Compliance Information

    In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes to the products described in this document without notice. NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or circuit layout(s) described herein.

  • Page 3: Europe - Eu Declaration Of Conformity

    Hereby, NETGEAR Inc., declares that this Radiolan is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Español Por medio de la presente NETGEAR Inc. declara que el Radiolan cumple con los [Spanish] requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE.

  • Page 4: Fcc Requirements For Operation In The United States

    [Swedish] väsentliga egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG. Íslenska Hér með lýsir NETGEAR Inc. yfir því að Radiolan er í samræmi við grunnkröfur og aðrar [Icelandic] kröfur, sem gerðar eru í tilskipun 1999/5/EC. Norsk NETGEAR Inc. erklærer herved at utstyret Radiolan er i samsvar med de [Norwegian] grunnleggende krav og øvrige relevante krav i direktiv 1999/5/EF.
  • Page 5 Tested to Comply with FCC Standards FOR HOME OR OFFICE USE Modifications made to the product, unless expressly approved by NETGEAR, Inc., could void the user's right to operate the equipment. Maximum Wireless Signal Rate Derived from IEEE Standard 802.11 Specifications Actual data throughput will vary.
  • Page 6 Product and Publication Details Model Number: Publication Date: Product Family: Product Name: Home or Business Product: Language: Publication Part Number: WNR3500 March 2008 Wireless Router RangeMax Wireless-N Gigabit Router WNR3500 Home English 202-10305-01 v1.0, March 2008...

  • Page 7: Table Of Contents

    About This Manual Conventions, Formats, and Scope ... xi How to Use This Manual ...xii How to Print This Manual ...xii Revision History ...xiii Chapter 1 Configuring Basic Connectivity Using the Setup Manual ...1-1 Logging In to Your Wireless Router ...1-2 Configuring Your Internet Connection Using the Smart Setup Wizard ...1-5 Viewing and Configuring Basic ISP Settings ...1-5 Chapter 2...
  • Page 8 NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual Chapter 3 Restricting Access From Your Network Content Filtering Overview ...3-1 Blocking Access to Internet Sites ...3-1 Blocking Access to Internet Services ...3-3 Configuring a User-Defined Service ...3-4 Blocking Services by IP Address Range ...3-5 Scheduling Blocking ...3-5...
  • Page 9 NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual How Port Forwarding Changes the Communication Process ...5-5 How Port Forwarding Differs from Port Triggering ...5-6 Configuring Port Forwarding to Local Servers ...5-6 Adding a Custom Service ...5-7 Editing or Deleting a Port Forwarding Entry ...5-8 Configuring Port Triggering ...5-9...
  • Page 10 NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual Problems with Date and Time ...7-9 Solving Wireless Connection Problems ...7-9 Using Your Wireless Card Setup Program ...7-9 Setting Up and Testing Basic Wireless Connectivity ...7-10 Restoring the Default Configuration and Password ...7-13...

  • Page 11: About This Manual

    The user manual provides information for configuring the features of the NETGEAR ® RangeMax Wireless-N Gigabit Router WNR3500 beyond initial configuration settings. Initial configuration instructions can be found in the NETGEAR Wireless Router Setup Manual. You should have basic to intermediate computer and Internet skills.

  • Page 12: How To Use This Manual

    Double-click a link in the table of contents or index to navigate directly to where the topic is described in the manual. • button to access the full NETGEAR, Inc. online knowledge base for the product model. • Links to PDF versions of the full manual and individual chapters.

  • Page 13: Revision History

    Revision History NETGEAR, Inc. is constantly searching for ways to improve its products and documentation. The following table indicates any changes that might have been made since the WNR3500 router was introduced.
  • Page 14 NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual v1.0, March 2008...

  • Page 15: Configuring Basic Connectivity

    For first-time installation of your wireless router, refer to the NETGEAR Wireless Router Setup Manual. The Setup Manual explains how to launch the NETGEAR Smart Wizard on the Resource CD to step you through the procedure to connect your router, modem, and computers. The Smart Wizard will assist you in configuring your wireless settings and enabling wireless security for your network.

  • Page 16: Logging In To Your Wireless Router

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual Logging In to Your Wireless Router When the wireless router is connected to your network, you can access and configure the router using your browser. To access the Web Configuration Manager: 1. Connect to the wireless router by typing http://www.routerlogin.net or the router’s LAN IP address (the default is 192.168.1.1) in the address field of your browser, and then press Enter.
  • Page 17 NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual The Checking for Firmware Updates screen appears unless you previously cleared the Check for Updated Firmware Upon Log-in check box. Figure 1-2 If the router discovers a newer version of software, you are asked if you want to upgrade to the new software (see “Upgrading the Router Software”...
  • Page 18 NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual Figure 1-4 Note: If the Check for New Version Upon Log-in check box is selected, the home page is the Router Upgrade screen. Otherwise, it is the Basic Settings screen. If the wireless router is connected to the Internet, you can select Knowledge Base or Documentation under Web Support in the main menu to view support information or the documentation for the wireless router.

  • Page 19: Configuring Your Internet Connection Using The Smart Setup Wizard

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual Configuring Your Internet Connection Using the Smart Setup Wizard You can manually configure your Internet connection using the Basic Settings screen, or you can allow the Smart Setup Wizard to determine your Internet Service Provider (ISP) configuration.
  • Page 20 NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual ISP does not require login Figure 1-5 – Account Name (might also be called Host Name). The account name is provided to the ISP during a DHCP request from your router. In most cases, this setting is not required, but some ISPs require it for access to ISP services such as mail or news servers.
  • Page 21 NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual – Internet IP Address. Determines how your router obtains an IP address for Internet access. • If your ISP assigns an IP address dynamically (by DHCP), select Get Dynamically From ISP. •...
  • Page 22 NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual If a login is required by your ISP, the following settings appear in the Basic Settings screen: ISP does require login Figure 1-6 – Internet Service Provider. This drop-down list contains a few ISPs that need special protocols for connection.
  • Page 23 NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual • Other, which selects PPPoE (Point to Point Protocol over Ethernet), the protocol used by most DSL services worldwide. Figure 1-7 Note: Not all ISPs are listed here. The ones on this list have special requirements.
  • Page 24 NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual – Connection Mode. This drop-down list (shown in the router will connect to and disconnect from the Internet. The list includes: • Always On. The router logs in to the Internet immediately after booting and never disconnects.

  • Page 25: Safeguarding Your Network

    As a minimum, however, NETGEAR recommends using WEP with Shared Key authentication. Do not run an unsecured wireless network unless it is your intention to provide free Internet access for the public.
  • Page 26 Note: NETGEAR recommends that you change the administration password of your router. Default passwords are well known, and an intruder can use your administrator access to read or disable your security settings.
  • Page 27 NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual • Use Wi-Fi Protected Setup (WPS) to automatically set the SSID and implement WPA/ WPA2 security on both the router and the client device. If the clients in your network are WPS capable, you can use Wi-Fi Protected Setup (WPS) to automatically set the SSID and implement WPA/WPA2 security on both the router and the client device (see Connect (Wi-Fi Protected Setup)”...
  • Page 28 NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual Table 2-2. Other Features That Enhance Security Security Type Disable the wireless router radio. Turn off the broadcast of the wireless network name SSID. Restrict access based on MAC address. Modify your firewall’s rules.

  • Page 29: Recording Basic Wireless Settings Setup Information

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual Recording Basic Wireless Settings Setup Information Before customizing your wireless settings, print this section, and record the following information. If you are working with an existing wireless network, the person who set up or is responsible for the network can provide this information.

  • Page 30: Changing Wireless Security Settings

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual – Passphrase. ______________________________ These characters are case-sensitive. Enter a word or group of printable characters. When you use WPA-PSK, the other devices in the network will not connect unless they are also set to WPA-PSK and are configured with the correct passphrase.
  • Page 31 For a wireless device to participate in a particular wireless network, it must be configured with the SSID for that network. The WNR3500 default SSID is NETGEAR. You can disable this broadcast as described in “Viewing Advanced Wireless Settings” on page •...
  • Page 32 NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual • Channel. This field determines which operating frequency is used. It should not be necessary to change the wireless channel unless you notice interference problems with another nearby wireless network. The wireless router uses channel bonding technology to extend the bandwidth for data transmission.

  • Page 33: Configuring Wep Wireless Security

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual Configuring WEP Wireless Security WEP Shared Key authentication and WEP data encryption can be defeated by a determined eavesdropper using publicly available tools. WEP offers the following options: • Open System. With Open System authentication and 64 or 128 bit WEP data encryption, the WNR3500 router does perform data encryption but does not perform any authentication.

  • Page 34: Configuring Wpa-Psk And Wpa2-Psk Wireless Security

    Automatic. In the Passphrase field, enter a word or group of printable characters, and click Generate. The passphrase is case-sensitive. For example, NETGEAR is not the same as nETgear. The four key fields are automatically populated with key values. •...
  • Page 35 NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual them. Check whether newer drivers are available from the manufacturer. Also, you might be able to use the Push 'N' Connect feature to configure this type of security if it is supported by your wireless clients.

  • Page 36: Viewing Advanced Wireless Settings

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual Figure 2-4 4. Click Apply to save your settings. Viewing Advanced Wireless Settings This section describes the wireless settings that you can view and specify in the Advanced Wireless Settings screen, which you access under Advanced in the main menu.
  • Page 37 NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual Figure 2-5 The available settings in this screen are: • Enable Wireless Router Radio. If you disable the wireless router radio, wireless devices cannot connect to the WNR3500 router. If you will not be using your wireless network for a period of time, you can clear this check box and disable all wireless connectivity.

  • Page 38: Using Push 'N' Connect (Wi-Fi Protected Setup)

    (SSID) and wireless security settings for the router (if the router is in its default state) and broadcasts these settings to the wireless client. Note: NETGEAR’s Push 'N' Connect feature is based on the Wi-Fi Protected Setup (WPS) standard (for more information, see http://www.wi-fi.org). All other Wi-Fi- certified and WPS-capable products should be compatible with NETGEAR products that implement Push 'N' Connect.
  • Page 39 NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual 2. On the wireless client, follow its specific networking instructions to enable WPS, to allow it to connect to the router. The WNR3500 router’s green these conditions occurs: • The router and the client establish a wireless connection.

  • Page 40: Security Pin Entry

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual 5. In the wireless client, follow its specific networking instructions to enable WPS, to allow it to connect to the router. The WNR3500 router’s green these conditions occurs: • The router and the client establish a wireless connection.

  • Page 41: Configuring The Wps Settings

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual 5. In the Add WPS Client screen of the WNR3500 router, enter the client security PIN in the Enter Client’s PIN field. 6. Click Next. The following screen displays, and the Smart Wizard initiates the wireless...

  • Page 42: Connecting Additional Wireless Client Devices After Wps Setup

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual These options are available under WPS Settings: • Router’s PIN. The PIN is displayed so that you can use it to configure the router through WPS (Wi-Fi Protected Setup). It is also displayed on the router’s label.

  • Page 43: Restricting Wireless Access By Mac Address

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual Adding Additional Non-WPS-Enabled Clients If you are connecting a combination of WPS-enabled clients and clients that are not WPS enabled, you cannot use the WPS setup procedures to add clients that are not WPS enabled. You need to record and then manually enter your security settings (see Setup Information”...
  • Page 44 NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual using the network configuration utilities of the computer. In WindowsXP, for example, typing the command in an MSDOS command prompt window displays the MAC address as ipconfig/all Physical Address. You might also find the MAC addresses in the router’s Attached Devices screen.
  • Page 45 NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual Figure 2-12 4. If the computer you want appears in the Available Wireless Cards list, you can select the radio button of that computer to capture its MAC address; otherwise, you can manually enter a name and the MAC address of the authorized computer.

  • Page 46: Changing The Administrator Password

    Changing the Administrator Password The default password for the router’s Web Configuration Manager is password. NETGEAR recommends that you change this password to a more secure password. Tip: Before changing the router password, back up your configuration settings with the default password of password.

  • Page 47: Backing Up Your Configuration

    The configuration settings of the WNR3500 router are stored within the router in a configuration file. You can back up (save) this file and retrieve it later. NETGEAR recommends that you save your configuration file after you complete the configuration. If the router fails or becomes corrupted, or an administrator password is lost, you can easily re-create your configuration by restoring the configuration file.
  • Page 48 NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual • Blocking services. Block the use of certain Internet services by specific computers on your network. This feature is described in • Scheduled blocking. Block sites and services according to a daily schedule. This feature is described in “Scheduling Blocking”...

  • Page 49: Chapter 3 Restricting Access From Your Network

    Restricting Access From Your Network This chapter describes how to use the content filtering and reporting features of the RangeMax Wireless-N Gigabit Router WNR3500 to protect your network. You can find these features by selecting the items under Content Filtering in the main menu of the browser interface. This chapter includes the following sections: •...
  • Page 50 NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual Keyword application examples: • If the keyword XXX is specified, the URL www.zzzyyqq.com/xxx.html is blocked. • If the keyword .com is specified, only websites with other domain suffixes (such as .edu, .org, or .gov) can be viewed.

  • Page 51: Blocking Access To Internet Services

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual Delete a keyword or domain name by selecting it from the list and clicking Delete Keyword. 4. You can specify one trusted user, which is a computer that is exempt from blocking and logging.

  • Page 52: Configuring A User-Defined Service

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual 2. Enable service blocking by selecting either Per Schedule or Always, and then click Apply. To block by schedule, be sure to specify a time period in the Schedule screen. For information about scheduling, see “Scheduling Blocking”...

  • Page 53: Blocking Services By Ip Address Range

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual • Enter the starting port and ending port numbers. If the application uses a single port number, enter that number in both fields. • If you know that the application uses either TCP or UDP, select the appropriate protocol. If you are not sure, select Both.

  • Page 54: Viewing Logs Of Web Access Or Attempted Web Access

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual 2. Configure the schedule for blocking keywords and services. a. Days to Block. Select days on which you want to apply blocking by selecting the appropriate check boxes. Select Every Day to select the check boxes for all days. Click Apply.

  • Page 55: Configuring E-Mail Alert And Web Access Log Notifications

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual Table 3-1 describes the log entries. Table 3-1. Log Entry Descriptions Field Description Date and time The date and time the log entry was recorded. Source IP The IP address of the initiating device for this log entry.
  • Page 56 NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual Figure 3-6 2. To receive e-mail logs and alerts from the router, select the Turn E-mail Notification On check box. a. Enter the name of your ISP’s outgoing (SMTP) mail server (such as mail.myISP.com) in the Your Outgoing Mail Server field.

  • Page 57: Setting The Time

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual 4. You can specify that logs are automatically sent by e-mail with these options: • Send alert immediately. Select this check box for immediate notification of attempted access to a blocked site or service.
  • Page 58 NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual 3-10 Restricting Access From Your Network v1.0, March 2008...

  • Page 59: Customizing Your Network Settings

    Customizing Your Network Settings This chapter describes how to configure advanced networking features of the RangeMax Wireless-N Gigabit Router WNR3500, including LAN, WAN, and routing settings. It contains the following sections: • “Using the LAN IP Setup • “Using a Dynamic DNS Service” on page 4-5 •...

  • Page 60: Configuring A Device Name

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual Figure 4-1 Configuring a Device Name The device name is a user-friendly name for the router. This name is shown in the Network on Windows Vista and the Network Explorer on all Windows systems. The Device Name field cannot be blank.

  • Page 61: Using The Router As A Dhcp Server

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual The LAN IP settings are: • IP Address. The LAN IP address of the router. • IP Subnet Mask. The LAN subnet mask of the router. Combined with the IP address, the IP subnet mask allows a device to know which other addresses are local to it, and which must be reached through a gateway or router.

  • Page 62: Using Address Reservation

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual Specify the pool of IP addresses to be assigned by setting the starting IP address and ending IP address. These addresses should be part of the same IP address subnet as the router’s LAN IP address.

  • Page 63: Using A Dynamic Dns Service

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual 4. Click Apply to enter the reserved address into the table. Note: The reserved address is not assigned until the next time the computer contacts the router’s DHCP server. Reboot the computer or access its IP configuration and force a DHCP release and renew.
  • Page 64 NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual From the main menu of the browser interface, under Advanced, select Dynamic DNS to display the Dynamic DNS screen. Figure 4-2 To configure Dynamic DNS: 1. Register for an account with one of the Dynamic DNS service providers whose names appear in the Service Provider list.

  • Page 65: Configuring The Wan Setup Options

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual Configuring the WAN Setup Options The WAN Setup options let you configure a DMZ (demilitarized zone) server, change the Maximum Transmit Unit (MTU) size, and enable the wireless router to respond to a ping on the WAN (Internet) port.

  • Page 66: Responding To A Ping On The Internet (Wan) Port

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual them, but there are other applications that might not function well. In some cases, one local computer can run the application correctly if that computer’s IP address is entered as the default DMZ server.

  • Page 67: Configuring Nat Filtering

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual Configuring NAT Filtering Network Address Translation (NAT) determines how the router processes inbound traffic. Secured NAT provides a secured firewall to protect the computers on the LAN from attacks from the Internet, but might prevent some Internet games, point-to-point applications, or multimedia applications from functioning.
  • Page 68 NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual • The Gateway IP Address field specifies that all traffic for these addresses should be forwarded to the ISDN router at 192.168.1.100. • A Metric value of 1 will work since the ISDN router is on the LAN.

  • Page 69: Wireless Repeating (Also Called Wds)

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual 5. Type the IP address of the final destination. 6. Type the IP subnet mask for this destination. If the destination is a single host, type 255.255.255.255. 7. Type the gateway IP address, which must be a router on the same LAN segment as the WNR3500 router.

  • Page 70: Wireless Repeating Function

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual In the scenario shown, the following conditions must be met for both APs: • Both APs must use the same SSID, wireless channel, authentication mode (if any), and encryption mode (see information about WEP in page 2-9”).

  • Page 71: Setting Up The Base Station

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual The wireless router supports two modes of the wireless repeating function, and allows you to control wireless client association: • Wireless Base Station mode. The wireless router acts as the parent AP, bridging traffic to and from the child repeater AP, as well as handling wireless and wired local computers.

  • Page 72: Setting Up A Repeater Unit

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual 2. From the main menu of the browser interface on the wireless router base unit, under Advanced, click Wireless Repeating Function to display the Wireless Repeating Function screen. Figure 4-8 3. Select the Enable Wireless Repeating Function check box and the Wireless Base Station radio button.
  • Page 73 NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual To configure a WNR3500 router as a repeater unit: 1. If you are using the same model of wireless router for both the base station and repeaters, you must change the LAN IP address for each repeater to a different IP address in the same subnet (see “Using the LAN IP Setup Options”...
  • Page 74 NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual 4-16 Customizing Your Network Settings v1.0, March 2008...

  • Page 75: Fine-Tuning Your Network

    This chapter describes how to modify the configuration of the RangeMax Wireless-N Gigabit Router WNR3500 to allow specific applications to access the Internet or to be accessed from the Internet, and how to make adjustments to enhance your network’s performance. This chapter includes the following sections: •...

  • Page 76: How Your Computer Accesses A Remote Computer Through Your Router

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual How Your Computer Accesses a Remote Computer through Your Router When a computer on your network needs to access a computer on the Internet, your computer sends your router a message containing source and destination address and process information.

  • Page 77: How Port Triggering Changes The Communication Process

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual 4. The Web server at www.example.com composes a return message with the requested Web page data. The return message contains the following address and port information: • The source address is the IP address of www.example.com.
  • Page 78 NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual “When you initiate a session with destination port 6667, you must also allow incoming traffic on port 113 to reach the originating computer.” Using steps similar to the preceding example, the following sequence shows the effects of the port triggering rule you have defined: 1.

  • Page 79: How Port Forwarding Changes The Communication Process

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual How Port Forwarding Changes the Communication Process In both of the preceding examples, your computer initiates an application session with a server computer on the Internet. However, you might need to allow a client computer on the Internet to initiate a connection to a server computer on your network.

  • Page 80: How Port Forwarding Differs From Port Triggering

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual How Port Forwarding Differs from Port Triggering The following points summarize the differences between port forwarding and port triggering: • Port triggering can be used by any computer on your network, although only one computer can use it at a time.

  • Page 81: Adding A Custom Service

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual To configure port forwarding to a local server: 1. Select Port Forwarding/Port Triggering under Advanced in the main menu. Figure 5-1 2. From the Service Name list, select the service or game that you will host on your network.

  • Page 82: Editing Or Deleting A Port Forwarding Entry

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual 2. Click Add Custom Service. Figure 5-2 3. In the Service Name field, enter a descriptive name. 4. In the Service Type field, select the protocol. If you are unsure, select TCP/UDP.

  • Page 83: Configuring Port Triggering

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual To make a local Web server public: 1. Assign your Web server either a fixed IP address or a dynamic IP address using DHCP address reservation, as explained in router will always give your Web server an IP address of 192.168.1.33.
  • Page 84 NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual To configure port triggering, you need to know which inbound ports the application needs. Also, you need to know the number of the outbound port that will trigger the opening of the inbound ports.
  • Page 85 NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual 4. In the Port Triggering Timeout field, enter a value up to 9999 minutes. This value controls the inactivity timer for the designated inbound ports. The inbound ports close when the inactivity time expires. This is required because the router cannot be sure when the application has terminated.

  • Page 86: Using Universal Plug And Play

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual Using Universal Plug and Play Universal Plug and Play (UPnP) helps devices, such as Internet appliances and computers, to access the network and connect to other devices as needed. UPnP devices can automatically discover the services from other registered UPnP devices on the network.

  • Page 87: Optimizing Wireless Performance

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual • Advertisement Period. The advertisement period is how often the router broadcasts its UPnP information. This value can range from 1 to 1440 minutes. The default period is 30 minutes. Shorter durations ensure that control points have current device status at the expense of additional network traffic.

  • Page 88: Configuring Quality Of Service

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual • Choose placement carefully. For best results, place your router: – Near the center of the area in which your computers will operate. – In an elevated location such as a high shelf where the wirelessly connected computers have line-of-sight access (even if through walls).

  • Page 89: Using Wmm Qos For Wireless Multimedia Applications

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual From the main menu of the browser interface, under Advanced, select QoS Setup. The QoS Setup screen displays: Figure 5-6 Using WMM QoS for Wireless Multimedia Applications The WNR3500 router supports Wi-Fi Multimedia Quality of Service (WMM QoS) to prioritize wireless voice and video traffic over the wireless link.

  • Page 90: Configuring Qos For Internet Access

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual WMM QoS is enabled by default. You can disable it in the QoS Setup screen, shown in on page 5-15, by clearing the Enable WMM check box and clicking Apply. Configuring QoS for Internet Access You can give prioritized Internet access to the following types of traffic: •...
  • Page 91 NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual a. If you chose to add a new entry, the screen expands as shown: Figure 5-8 b. In the QoS Policy for field, enter a descriptive name for the new application or game.
  • Page 92 NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual 3. From the Priority Category list, select Ethernet LAN Port. The QoS - Priority Rules screen changes: Figure 5-9 4. From the LAN port list, select the LAN port that will have a QoS policy.
  • Page 93 NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual 3. From the Priority Category list, select MAC Address. The QoS - Priority Rules screen changes: Figure 5-10 4. If the device to be prioritized appears in the MAC Device List, select it. The information from the MAC Device List is used to populate the policy name, MAC Address, and Device Name fields.

  • Page 94: Changing The Mtu Size

    “fragmented” to accommodate the one with the smallest MTU. The best MTU setting for NETGEAR equipment is often just the default value, and changing the value might fix one problem but cause another. Leave MTU unchanged unless one of these situations occurs: •...

  • Page 95: Optimizing Your Network Bandwidth

    Table 5-1. Common MTU Sizes Application 1500 The largest Ethernet packet size and the default value. This is the typical setting for non- PPPoE, non-VPN connections, and is the default value for NETGEAR routers, adapters, and switches. 1492 Used in PPPoE environments.
  • Page 96 NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual Next, consider the throughput of your network devices. Where possible, make the heaviest-traffic connections using higher-speed technologies, with no lower-speed bottlenecks in the path. Figure 5-11 Figure 5-11 shows a sample network using multiple networking technologies. In this network, the two PCs with Gigabit (1000 Mbps) Ethernet adapters have a gigabit connection through the GS605 switch to the storage server.

  • Page 97: Overview Of Home And Small Office Networking Technologies

    Powerline. For connecting rooms or floors that are blocked by obstructions or are distant vertically, consider networking over your building’s AC wiring. NETGEAR’s Powerline HD family of products delivers up to 200 Mbps to any outlet, while the older-generation XE family of products delivers 14 Mbps or 85 Mbps.

  • Page 98: Assessing Your Speed Requirements

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual • Wired Ethernet. As gigabit-speed Ethernet ports (10/100/1000 Mbps) become common on newer computers, wired Ethernet remains a good choice for speed, economy, and security. Gigabit Ethernet can extend up to 100 meters with twisted-pair wiring of Cat 5e or better. A wired connection is not susceptible to interference, and eavesdropping would require a physical connection to your network.

  • Page 99: Using Network Monitoring Tools

    This chapter describes how to use the maintenance features of your RangeMax Wireless-N Gigabit Router WNR3500. You can access these features by selecting the items under Maintenance in the main menu of the browser interface. This chapter includes the following sections: •...
  • Page 100 NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual Figure 6-1 Table 6-1 describes the router status fields. Table 6-1. Wireless Router Status Fields Field Account Name Hardware Version Firmware Version Internet Port MAC Address IP Address Description The host name assigned to the router.
  • Page 101 NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual Table 6-1. Wireless Router Status Fields (continued) Field DHCP IP Subnet Mask Domain Name Server LAN Port MAC Address IP Address DHCP IP Subnet Mask Wireless Port Name (SSID) Region Channel Mode...
  • Page 102 NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual 2. Click Connection Status to display the connection status. Figure 6-2 Table 6-2 describes the connection status settings. Table 6-2. Connection Status Settings Item Description IP Address The IP address that is assigned to the router.
  • Page 103 NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual 3. Click Show Statistics to display router usage statistics. Figure 6-3 Table 6-3 describes the router statistics. Table 6-3. Router Statistics Item Description System Up Time The time elapsed since the router was last restarted.

  • Page 104: Viewing A List Of Attached Devices

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual Viewing a List of Attached Devices The Attached Devices screen contains a table of all IP devices that the router has discovered on the local network. From the main menu of the browser interface, under Maintenance, select Attached Devices to view the table.

  • Page 105: Backing Up And Restoring The Configuration

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual From the main menu of the browser interface, under Maintenance, select Backup Settings. Figure 6-5 The following sections describe the three available options. Backing Up and Restoring the Configuration The Restore and Backup options in the Settings Backup screen let you save and retrieve a file containing your router’s configuration settings.

  • Page 106: Erasing The Configuration

    The routing software (also called firmware) of the WNR3500 router is stored in flash memory, and can be upgraded as NETGEAR releases new software. Your router can download and install the new software, or you can download upgrade files from the NETGEAR website and manually send the upgrade file to the router using your browser.

  • Page 107: Upgrading Automatically To New Router Software

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual A screen is also provided for upgrading the router. From the main menu of the browser interface, under Maintenance, select Router Upgrade to display the Router Upgrade screen. Figure 6-7 From this screen, you can check for new software versions by clicking the Check button. If a new version is found, you can download and install it in one step.

  • Page 108: Upgrading Manually To New Router Software

    3. Check the most recent firmware version offered against the firmware version shown on your Router Status screen. 4. If the version on the NETGEAR website is more recent, download the file to your computer. 5. Under Maintenance on the main menu, select Router Upgrade.

  • Page 109: Enabling Remote Management Access

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual 6. Click Browse, and locate the firmware image that you downloaded to your PC (the file ends in .img or .chk). 7. Click Upload to send the firmware to the router. Warning: When uploading software to the WNR3500 router, do not interrupt the Web browser by closing the window, clicking a link, or loading a new page.
  • Page 110 NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual Note: Be sure to change the router’s default configuration password to a very secure password. The ideal password should contain no dictionary words from any language, and should be a mixture of letters (both uppercase and lowercase), numbers, and symbols.

  • Page 111: Troubleshooting

    Router WNR3500. After each problem description, instructions are provided to help you diagnose and solve the problem. As a first step, please review the Quick Tips. Tip: NETGEAR provides helpful articles, documentation, and the latest software updates at http://www.netgear.com/support. This chapter includes the following sections: •...
  • Page 112 NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual 4. Turn on the wireless router and wait 1 minute. 5. Turn on the computers. Make sure that the Ethernet cables are securely plugged in. • The Internet status light on the wireless router is on if the Ethernet cable connecting the wireless router and the modem is plugged in securely and the modem and wireless router are turned on.

  • Page 113: Troubleshooting Basic Functions

    Make sure that the power cord is properly connected to your router and that the power adapter is properly connected to a functioning power outlet. • Check that you are using the 12V DC 1A power adapter that NETGEAR supplied for this product. •...

  • Page 114: Troubleshooting The Web Configuration Interface

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual If the error persists, you might have a hardware problem and should contact Technical Support at www.netgear.com/support. The Internet or Ethernet port lights are not on. If either the Ethernet port lights or the Internet light does not come on when the Ethernet connection is made, check the following: •...

  • Page 115: Troubleshooting The Internet Connection

    Web Configuration Manager. To check the WAN IP address: 1. Start your browser, and select an external site such as http://www.netgear.com. 2. Access the main menu of the router’s configuration at http://www.routerlogin.net.
  • Page 116 NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual • If your ISP requires a login, the login name or password might be set incorrectly. • Your ISP might check for your computer’s host name. Assign the computer host name of your ISP account as the account name in the Basic Settings screen.

  • Page 117: Troubleshooting A Network Using The Ping Utility

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual Troubleshooting a Network Using the Ping Utility Most network devices and routers contain a ping utility that sends an echo request packet to the designated device. The device then responds with an echo reply. Troubleshooting a network is made very easy by using the ping utility in your computer or workstation.

  • Page 118: Testing The Path From Your Computer To A Remote Device

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual – Verify that the IP address for your router and your computer are correct and that the addresses are on the same subnet. Testing the Path from Your Computer to a Remote Device After verifying that the LAN path works correctly, test the path from your computer to a remote device.

  • Page 119: Problems With Date And Time

    The topics in this section describe these steps. Using Your Wireless Card Setup Program When you install a NETGEAR wireless card in your computer, a Smart Wizard utility program is installed that can provide helpful information about your wireless network. You can find this program in your Windows Program menu or as an icon in your system tray.

  • Page 120: Setting Up And Testing Basic Wireless Connectivity

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual Use the setup program to scan for available wireless networks. Look for a network name (SSID) of NETGEAR or your custom SSID if you have changed it. If your wireless network does not appear, check these conditions: •...
  • Page 121 In the Name (SSID) field, you can enter a value of up to 32 alphanumeric characters. The default SSID is NETGEAR. Note: The SSID is case-sensitive; NETGEAR is not the same as nETgear. Also, the SSID of any wireless access adapters must match the SSID you specify in the WNR3500 router.
  • Page 122 NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual This field determines which operating frequency is used. It should not be necessary to change the wireless channel unless you notice interference problems with another nearby wireless router or access point. Select a channel that is not being used by any other wireless networks within several hundred feet of your router.

  • Page 123: Restoring The Default Configuration And Password

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual 9. Make sure that the Enable Wireless Router Radio and Enable SSID Broadcast check boxes are selected. 10. Click Setup Access List. 11. Make sure that the Turn Access Control On check box is not selected.
  • Page 124 NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual 7-14 Troubleshooting v1.0, March 2008...

  • Page 125: Technical Specifications

    Default Configuration Settings This appendix provides factory default settings and technical specifications for the RangeMax Wireless-N Gigabit Router WNR3500. Table A-1. WNR3500 Router Default Configuration Settings Feature Router Login Router Login URL Login Name (case-sensitive) printed on product label Login Password (case-sensitive) printed on product label Internet Connection WAN MAC Address...
  • Page 126 NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual Table A-1. WNR3500 Router Default Configuration Settings (continued) Wireless Wireless Communication SSID Name Security Wireless Access List (MAC Filtering) Broadcast SSID Transmission Speed Country/Region RF Channel Operating Mode Data Rate Output Power...

  • Page 127: General Specifications

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual General Specifications Table A-2. WNR3500 Router General Specifications Feature Network Protocol and Standards Compatibility Data and Routing Protocols Power Adapter North America UK, Australia Europe Japan All regions (output) Physical Dimensions Weight...

  • Page 128: Restoring The Default User Name And Password

    NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual Restoring the Default User Name and Password You can restore the factory default configuration settings to reset the router’s user name to admin, the password to password, and the IP address to www.routerlogin.net. This procedure erases your current configuration, including your wireless security settings, and restores the factory defaults.

  • Page 129: Appendix B Related Documents

    Preparing Your Network http://documentation.netgear.com/reference/enu/wsdhcp/index.htm Virtual Private Networking http://documentation.netgear.com/reference/enu/vpn/index.htm Basics Glossary http://documentation.netgear.com/reference/enu/glossary/index.htm In addition, you can find initial setup instructions for your wireless router in the NETGEAR Wireless Router Setup Manual. Related Documents Related Documents v1.0, March 2008 Appendix B...
  • Page 130 NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual Related Documents v1.0, March 2008...

  • Page 131: Index

    access blocking remote 6-11 restricting by MAC address 2-19 viewing logs access control turning off 7-13 turning on 2-21 access points 4-11 accessing remote computer account name 1-6, 6-2 ActiveX adding custom service priority rules 5-16 reserved IP addresses static routes 4-10 wireless clients 2-14, 2-18...
  • Page 132 NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual repeater unit 4-15 user-defined services WPA security 2-10 2-17 See also adding connection mode 1-10 connection status settings connection types 5-23 content filtering crossover cable CTS/RTS Threshold 2-13 custom service (port forwarding)
  • Page 133 NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual hardware version host name 1-6, 6-2, 6-6 HTML version, printing idle time-out 1-10 inbound traffic, allowing or blocking interface specifications interference, reducing 5-14 Internet connection default settings troubleshooting Internet light, troubleshooting and...
  • Page 134 NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual networks, optimizing bandwidth 5-21 obstructions, connecting through 5-23 online games, QoS for 5-16 Open System authentication optimizing performance 5-13 outgoing mail server passphrases 2-9, 2-10, 2-11 password changing 2-22 restoring 7-13 path, testing...
  • Page 135 NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual sample network, figure 5-22 scheduling blocking secondary DNS server 1-7, 1-10 security options, compared setting up security PIN 2-16, 2-18 service name service numbers services, blocking setting time settings, default. See default factory settings...
  • Page 136 NETGEAR RangeMax™ Wireless-N Gigabit Router WNR3500 User Manual WAN IP address, troubleshooting WAN setup Web Configuration Interface, troubleshooting Web Configuration Manager WEP encryption 2-3, 2-9 Wi-Fi Protected Setup (WPS) 2-14 wildcards, DNS and Wireless Card Access List 2-19, 2-20 wireless card, setting up...

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