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KX-TGH260/KX-TGH262/KX-TGH263/KX-TGH264/KX-TGHA20/KX-TGA20 WARNING This service information is designed for experienced repair technicians only and is not designed for use by the general public. It does not contain warnings or cautions to advise non-technical individuals of potential dangers in attempting to service a product. Products powered by electricity should be serviced or repaired only by experienced professional technicians.
KX-TGH260/KX-TGH262/KX-TGH263/KX-TGH264/KX-TGHA20/KX-TGA20 1 Safety Precautions 1.1. For Service Technicians • Repair service shall be provided in accordance with repair technology information such as service manual so as to prevent fires, injury or electric shock, which can be caused by improper repair work. 1.
KX-TGH260/KX-TGH262/KX-TGH263/KX-TGH264/KX-TGHA20/KX-TGA20 2.2.1. Suggested PbF Solder There are several types of PbF solder available commercially. While this product is manufactured using Tin, Silver, and Copper (Sn+Ag+Cu), you can also use Tin and Copper (Sn+Cu), or Tin, Zinc, and Bismuth (Sn+Zn+Bi). Please check the manufacturer's specific instructions for the melting points of their products and any precautions for using their product with other materials.
KX-TGH260/KX-TGH262/KX-TGH263/KX-TGH264/KX-TGHA20/KX-TGA20 4 Technical Descriptions 4.1. US-DECT Description The frequency range of 1.92 GHz-1.93 GHz is used. Transmitting and receiving carrier between base unit and handset is same frequency. Refer to Frequency Table (P.60). 4.1.1. TDD Frame Format 5 ms 5 ms Up Link ( Handset - >...
KX-TGH260/KX-TGH262/KX-TGH263/KX-TGH264/KX-TGHA20/KX-TGA20 4.1.3. Signal Flowchart in the Radio Parts Reception Base unit: A voice signal from TEL line is encoded to digital data and converted into a 1.9GHz modulated radio signal by BBIC(IC501). The RF signal, after which is amplified in BBIC, is fed to selected antenna. Handset: As for a handset RF, RF signal is received in one antenna.
KX-TGH260/KX-TGH262/KX-TGH263/KX-TGH264/KX-TGHA20/KX-TGA20 4.5. Circuit Operation (Base Unit) General Description: (BBIC, Flash Memory, EERROM) is a digital speech/signal processing system that implements all the functions of speech compression, record and playback, and memory management required in a digital telephone answering machine. The BBIC system is fully controlled by a host processor. The host processor provides activation and control of all that functions as follows.
KX-TGH260/KX-TGH262/KX-TGH263/KX-TGH264/KX-TGHA20/KX-TGA20 4.5.6. Power Supply Circuit/Reset Circuit The power supply voltage from AC adaptor is converted to VBAT (3.0V) in IC302. And +3.0V for peripherals and analog part is insulated from VBAT by Doubler of BBIC. Circuit Operation: +5.5V +3.0V VDD3 VDD4 IC501 IC302...
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KX-TGH260/KX-TGH262/KX-TGH263/KX-TGH264/KX-TGHA20/KX-TGA20 4.5.6.1. Charge Circuit The voltage from the AC adaptor is supplied to the charge circuits. +5.5V F301 R373 CHARGE+ C351 CHARGE-...
KX-TGH260/KX-TGH262/KX-TGH263/KX-TGH264/KX-TGHA20/KX-TGA20 4.5.7. Telephone Line Interface Telephone Line Interface Circuit: Function • Bell signal detection • ON/OFF hook and pulse dial circuit • Side tone circuit Bell (RINGING) signal detection and OFF HOOK circuit: In the idle mode, Q141 is open to cut the DC loop current and decrease the ring load. When ring voltage appears at the Tip (T) and Ring (R) leads (When the telephone rings), the AC ring voltage is transferred as follows: L1T →...
KX-TGH260/KX-TGH262/KX-TGH263/KX-TGH264/KX-TGHA20/KX-TGA20 4.5.8. Parallel Connection Detect Circuit/Auto Disconnect Circuit Function: In order to disable call waiting and stutter tone functions when using telephones connected in parallel, it is necessary to have a circuit that judges whether a telephone connected in parallel is in use or not. This circuit determines whether the telephone connected in parallel is on hook or off hook by detecting changes in the T/R voltage.
KX-TGH260/KX-TGH262/KX-TGH263/KX-TGH264/KX-TGHA20/KX-TGA20 4.5.9. Calling Line Identification (Caller ID)/Call Waiting Caller ID Function: Caller ID The caller ID is a chargeable ID which the user of a telephone circuit obtains by entering a contract with the telephone company to utilize a caller ID service. For this reason, the operation of this circuit assumes that a caller ID service contract has been entered for the circuit being used.
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KX-TGH260/KX-TGH262/KX-TGH263/KX-TGH264/KX-TGHA20/KX-TGA20 Call Waiting Caller ID Calling Identity Delivery on Call Waiting (CIDCW) is a CLASS service that allows a customer, while off-hook on an existing call, to receive information about a calling party on a waited call. The transmission of the calling information takes place almost immediately after the customer is alerted to the new call so he/she can use this information to decide whether to take the new call.
KX-TGH260/KX-TGH262/KX-TGH263/KX-TGH264/KX-TGHA20/KX-TGA20 4.8. Circuit Operation (Handset) 4.8.1. Outline Handset consists of the following ICs as shown in Block Diagram (Handset) (P.20). • DECT BBIC (Base Band IC): IC1 - All data signals (forming/analyzing ACK or CMD signal) - All interfaces (ex: Key, Detector Circuit, Charge, EEPROM, LCD) •...
KX-TGH260/KX-TGH262/KX-TGH263/KX-TGH264/KX-TGHA20/KX-TGA20 4.8.3. Charge Circuit Circuit Operation: When charging the handset on the Base Unit, the charge current is as follows; DCP(5.5V) → F301 → R371 → R372 → D362 → CHARGE+(Base) → CHARGE+(Handset) → R8 → Q3 → F1 → BATTERY+... Battery...
KX-TGH260/KX-TGH262/KX-TGH263/KX-TGH264/KX-TGHA20/KX-TGA20 4.9. Behavior of Electric Power Failure In case that the power from AC adaptor is lost and lose radio waves, BBIC (IC1) turns Q11 ON since handset presumes that base unit's power is falied. Base unit detects that power voltage of AC adaptor +5.5V is OFF, then turns Q351 ON. It's possible to use the units during the power failure, supplying power to VBAT of base unit from battery of handset through Q10, CHG terminal and Q351.
KX-TGH260/KX-TGH262/KX-TGH263/KX-TGH264/KX-TGHA20/KX-TGA20 5 Location of Controls and Components Refer to the Operating Instructions. Note: You can download and refer to the Operating Instructions (Instruction book) on TSN Server. 6 Installation Instructions Refer to the Operating Instructions. Note: You can download and refer to the Operating Instructions (Instruction book) on TSN Server. 7 Operating Instructions Refer to the Operating Instructions.
KX-TGH260/KX-TGH262/KX-TGH263/KX-TGH264/KX-TGHA20/KX-TGA20 8 Test Mode 8.1. Engineering Mode 8.1.1. Base Unit Important: Make sure the address on LCD is correct when entering new data. Otherwise, you m ay ruin the unit. Make sure the link between Base and Handset before that. Then in case using not original Handset, you need to deregister Handset.
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KX-TGH260/KX-TGH262/KX-TGH263/KX-TGH264/KX-TGHA20/KX-TGA20 Set Addr.: 7). Press , a long confirmation beep New Data will be heard. CLEAR {OFF} 8). Press to return to standby mode. Set Addr.: After that, turn the base unit power off and then power on. _ _ _ _ BACK Note:(*)“Set tel line"...
KX-TGH260/KX-TGH262/KX-TGH263/KX-TGH264/KX-TGHA20/KX-TGA20 8.1.2. Handset Important: Make sure the address on LCD is correct when entering new data. Otherwise, you may ruin the unit. {OFF} Dial keypad {FLASH} {CALL WAIT} H/S key operation H/S LCD 1). Press MENU 2). Select "Settings" using {>} then press SELECT...
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KX-TGH260/KX-TGH262/KX-TGH263/KX-TGH264/KX-TGHA20/KX-TGA20 Frequently Used Items (Handset) ex.) Items Address Default Data New Data Possible Adjusted Possible Adjusted Remarks Value MAX (hex) Value MIN (hex) Frequency 00 07 / 00 08 00 / 01 (*2) 00 02 ~ 00 06 Given value Note: (*1) When you enter the address or New Data, please refer to the table below.
KX-TGH260/KX-TGH262/KX-TGH263/KX-TGH264/KX-TGHA20/KX-TGA20 9 Service Mode 9.1. How to Clear User Setting (Handset Only) Handset Press simultaneously until a beep sound is heard. Then single handset is initialized. (The contents of user setting are reset to factory default) *Usage time is not cleared.
KX-TGH260/KX-TGH262/KX-TGH263/KX-TGH264/KX-TGHA20/KX-TGA20 10 Troubleshooting Guide 10.1. Troubleshooting Flowchart FLOW CHART Not working Power ON Base Unit Check Power Not recording (*1) Record Check Record No playback Playback Pre-Message Check Playback Link No link Not charged Battery Charge Check Battery Charge Check Link Range Check the RF part No voice...
KX-TGH260/KX-TGH262/KX-TGH263/KX-TGH264/KX-TGHA20/KX-TGA20 10.1.1. Check Power 10.1.1.1. Base Unit Is the AC Adaptor inserted into AC outlet? (*1) AC Adaptor. Is output voltage of AC adaptor 5.5 V? Check (*2) Check Power Supply Circuit. Check VDD1(1.8V) :Test point (VDD1) (*2) RSTN: Reset = "High"? Check Reset Circuit.
KX-TGH260/KX-TGH262/KX-TGH263/KX-TGH264/KX-TGHA20/KX-TGA20 10.1.2. Check Record 10.1.2.1. Base Unit Not record Incoming Message Check Telephone Line Interface Check Bell signal. [Bell]. Check Telephone Line Interface Does the unit catch line? [OFF HOOK]. Check Line In: Pin 25 of BBIC. Check ICM Recording in Signal Route. Check Auto Disconnect Circuit.
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KX-TGH260/KX-TGH262/KX-TGH263/KX-TGH264/KX-TGHA20/KX-TGA20 <How to change the Auto Disconnect activation time and VOX level> A) Auto Disconnect activation time: Some Telephone Company lines (fiber or cable) ON Hook and OFF Hook voltages are lower than conventional lines, which may cause a malfunction of Auto Disconnect detection. To solve this problem, try changing the Auto Disconnect activation through the procedures below.
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KX-TGH260/KX-TGH262/KX-TGH263/KX-TGH264/KX-TGHA20/KX-TGA20 B) Vox level: It makes easier to detect a small voice (caller) by raising the sensitivity of VOX level. Therefore, the recording of TAM is not turned off during detection. 1) ~ 2) are same as (A). 3) Press "5","1","1". Service ready :5 1 1 CLEAR...
KX-TGH260/KX-TGH262/KX-TGH263/KX-TGH264/KX-TGHA20/KX-TGA20 10.1.3. Check Playback 10.1.3.1. Base Unit Check VDD1(1.8V) :Test point (VDD1)(*1) Check Power Supply Circuit. Check output of BBIC (Pin 41,43). Check BBIC and Flash Memory. Check Speaker and its surroundings. Cross Reference: Note: Power Supply Circuit/Reset Circuit (P.14) Flash Memory is IC601.
KX-TGH260/KX-TGH262/KX-TGH263/KX-TGH264/KX-TGHA20/KX-TGA20 10.1.5. Check Link 10.1.5.1. Base Unit Does Base Unit connect to the properly working Base Unit is OK. Check Handset. Handset? Is the voltage of VDD3 about 3.0V? Check around Power Supply Circuit. Is the voltage of VDD1 about 1.8V? Does the RF clock (CLK) oscillate at 10.368 MHz in Check around X501 and RF module and adjust clock frequency.(*1)
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KX-TGH260/KX-TGH262/KX-TGH263/KX-TGH264/KX-TGHA20/KX-TGA20 10.1.5.2. Handset Does Handset link with Base Unit? Handset is OK. Check Base Unit. (Properly working unit) Is the voltage of TP VBAT about 2.2~2.8 V? Check the batteries. Check around Power Supply Circuit/Reset Circuit. Is the voltage of +1.8V about 1.8V? Does the RF clock (CLK) oscillate: 10.368 MHz Check around X1 and RF module and adjust in Handset Test Mode?
KX-TGH260/KX-TGH262/KX-TGH263/KX-TGH264/KX-TGHA20/KX-TGA20 10.1.6. Check the RF part 10.1.6.1. Finding out the Defective part 1. Prepare Regular HS(*1) and Regular BU(*2). 2. a. Re-register regular HS (Normal mode) to base unit (to be checked). If this operation fails in some ways, the base unit is defective. b.
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KX-TGH260/KX-TGH262/KX-TGH263/KX-TGH264/KX-TGHA20/KX-TGA20 10.1.6.2. RF Check Flowchart Each item (1 ~ 5) of RF Check Flowchart corresponds to Check Table for RF part (P.41). Please refer to the each item. Start Link Control Check BBIC interface parts. confirmation signal (RF Block <->BBIC on BU/HS P.C.B) Normal confirmation X'tal...
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KX-TGH260/KX-TGH262/KX-TGH263/KX-TGH264/KX-TGHA20/KX-TGA20 10.1.6.3. Check Table for RF part Item BU (Base Unit) Check HS (Handset) Check Link Confirmation Normal 1. Register Regular HS to BU (to be 1. Register HS (to be checked) to Regular checked). HS, BU Mode [Normal Mode] 2.
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KX-TGH260/KX-TGH262/KX-TGH263/KX-TGH264/KX-TGHA20/KX-TGA20 10.1.6.4. TEST RANGE Check Circuit block which range is defective can be found by the following check. Item BU (Base Unit) Check HS (Handset) Check Range Confirmation TX TEST 1. Register Regular HS to BU (to be checked). 1. Register HS (to be checked) to Regular BU. (TX Power check) 2.
KX-TGH260/KX-TGH262/KX-TGH263/KX-TGH264/KX-TGHA20/KX-TGA20 10.1.7. Registering a Handset to the Base Unit The supplied handset and base unit are pre-registered. If for some reason the handset is not registered to the base unit, re-register the handset. 1 Handset: {MENU} i # 1 3 0 2 Base unit: Press and hold {LOCATOR} for about 5 seconds until the registration tone sounds.
KX-TGH260/KX-TGH262/KX-TGH263/KX-TGH264/KX-TGHA20/KX-TGA20 10.1.9. Check Handset Transmission Check MIC of handset. Check handset Tx in Signal Route. 10.1.10. Check Handset Reception Check speaker of handset. Check handset Rx in Signal Route. Note: When checking the RF part, Refer to Check the RF part (P.39).
KX-TGH260/KX-TGH262/KX-TGH263/KX-TGH264/KX-TGHA20/KX-TGA20 10.1.12. Check BT Communication Plug in the AC power source and wait 10 seconds. Use a handset to enter the "Bluetooth" menu: Press [MENU] Bluetooth [SELECT] Is it possible to enter the "Bluetooth" menu? Check the circuit of around RF parts of BT Is it possible to register BT_Headset? Module Check Voice Transmission of the BT_Headset...
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KX-TGH260/KX-TGH262/KX-TGH263/KX-TGH264/KX-TGHA20/KX-TGA20 Case1: OK AC power on PIO01 0.05s 1.95s 1.5s Case2: NG1(fail to reset BT_IC) AC power on If BT_IC does not work, 1st and 2nd signals does not appear. Check the circuit of around PIO01 POWER and RESET parts of BT Module.
KX-TGH260/KX-TGH262/KX-TGH263/KX-TGH264/KX-TGHA20/KX-TGA20 11 Disassembly and Assembly Instructions 11.1. Disassembly Instructions 11.1.1. Base Unit Remove the 2 screws to remove the cabinet cover. Remove the solders. Cabinet cover Solders Remove the screw to remove the Jack Holder. Jack holder...
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KX-TGH260/KX-TGH262/KX-TGH263/KX-TGH264/KX-TGHA20/KX-TGA20 Remove the pararell wire to remove the main P.C. board. Remove the screw to remove the operational P.C.B board.
KX-TGH260/KX-TGH262/KX-TGH263/KX-TGH264/KX-TGHA20/KX-TGA20 11.1.2. Handset 4 screws Remove the 4 screws. Insert a plastic card. Cabinet body (Ex. Used SIM card etc.) between the cabinet body and the cabinet cover, then pull it along the gap to open the cabinet. Likewise, open the other side of the cabinet.
KX-TGH260/KX-TGH262/KX-TGH263/KX-TGH264/KX-TGHA20/KX-TGA20 11.2. How to Replace the Handset LCD Note: The illustrations are simplified in this page. They may differ from the actual product. Peel off DOUBLE SIDE TAPE at the back side LCD 2 points as a figure shown. FRONT SIDE OF LCD BACK SIDE OF LCD DOUBLE SIDE TAPE Bend FFC and fix to the positioning points (2 points)
KX-TGH260/KX-TGH262/KX-TGH263/KX-TGH264/KX-TGHA20/KX-TGA20 12 Measurements and Adjustments This chapter explains the measuring equipment, the JIG connection, and the PC setting method necessary for the measurement in Troubleshooting Guide (P.31) 12.1. Equipment Required • Digital multi-meter (DMM): it must be able to measure voltage and current. •...
KX-TGH260/KX-TGH262/KX-TGH263/KX-TGH264/KX-TGHA20/KX-TGA20 12.2.2. Connections (Handset) Connect the DC Power or Battery to BATT+ and BATT-. Connect the JIG cable GND (black) to GND. Connect the JIG cable UTX (yellow) to UTX and URX (red) to URX. URX (red) To Serial Port UTX (yellow) (com port 1*) GND (black)
KX-TGH260/KX-TGH262/KX-TGH263/KX-TGH264/KX-TGHA20/KX-TGA20 12.2.3. How to install Batch file into P.C. Insert the Batch file CD-ROM into CD-ROM drive and copy PNZZTG**** folder to your PC (example: D drive). <Example for Windows> On your computer, click [Start], select Programs Open an MS-DOS mode window. (All Programs for Windows XP/Windows Server 2003), then click MS-DOS Prompt.
KX-TGH260/KX-TGH262/KX-TGH263/KX-TGH264/KX-TGHA20/KX-TGA20 12.2.4. Commands See the table below for frequently used commands. Command name Function Example rdeeprom Read the data of EEPROM Type “rdeeprom 00 00 FF”, and the data from address “00 00” to “FF” is read out. readid Read ID (RFPI) Type “readid”, and the registered ID is read out.
KX-TGH260/KX-TGH262/KX-TGH263/KX-TGH264/KX-TGHA20/KX-TGA20 12.5. Things to Do after Replacing IC or X'tal If repairing or replacing EEPROM and X'tal, it is necessary to download the required data such as Programming data or adjustment data, etc. in memory. The set doesn't operate if it is not executed. 12.5.1.
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KX-TGH260/KX-TGH262/KX-TGH263/KX-TGH264/KX-TGHA20/KX-TGA20 12.5.1.2. Handset First, operate the PC setting according to The Setting Method of JIG (P.52). Then download the appropriate data according to the following procedures. Items How to download/Required adjustment BBIC(IC1) Programming data is stored in memory. 1) System Clock adjustment. EEPROM (IC3) Adjusted parameter data is stored in memory.
KX-TGH260/KX-TGH262/KX-TGH263/KX-TGH264/KX-TGHA20/KX-TGA20 13 Miscellaneous 13.1. How to Replace the LLP (Leadless Leadframe Package) IC 13.1.1. Preparation • PbF (: Pb free) Solder • Soldering Iron Tip Temperature of 700 °F ± 20 °F (370 °C ± 10 °C) Note: We recommend a 30 to 40 Watt soldering iron. An expert may be able to use a 60 to 80 Watt iron where someone with less experience could overheat and damage the PCB foil.
KX-TGH260/KX-TGH262/KX-TGH263/KX-TGH264/KX-TGHA20/KX-TGA20 13.1.4. How to Install the IC 1. Place the solder a little on the land where the radiation GND pad on IC bottom is to be attached. Soldering Iron Land Solder P.C.Board 2. Place the solder a little on the land where IC pins are to be attached, then place the IC. Note: •...
KX-TGH260/KX-TGH262/KX-TGH263/KX-TGH264/KX-TGHA20/KX-TGA20 13.2. How to Replace the Flat Package IC Even if you do not have the special tools (for example, a spot heater) to remove the Flat IC, with some solder (large amount), a soldering iron and a cutter knife, you can easily remove the ICs that have more than 100 pins. 13.2.1.
KX-TGH260/KX-TGH262/KX-TGH263/KX-TGH264/KX-TGHA20/KX-TGA20 13.2.3. How to Install the IC 1. Temporarily fix the FLAT PACKAGE IC, soldering the two marked pins. *Check the accuracy of the IC setting with the corresponding soldering foil. 2. Apply flux to all pins of the FLAT PACKAGE IC. 3.
KX-TGH260/KX-TGH262/KX-TGH263/KX-TGH264/KX-TGHA20/KX-TGA20 14 Schematic Diagram 14.1. For Schematic Diagram 14.1.1. Base Unit (Schematic Diagram (Base Unit_Main)) Notes: 1. DC voltage measurements are taken with voltmeter from the negative voltage line. Important Safety Notice: Components identified by mark have special characteristics important for safety.
KX-TGH260/KX-TGH262/KX-TGH263/KX-TGH264/KX-TGHA20/KX-TGA20 15.2. Circuit Board (Base Unit_Operation) 15.2.1. KX-TGH260 K X - T G H 2 x x S W 9 0 1 S W 9 0 2 A N S _ L E D S W 9 0 3 K E Y S _ E K E Y S _ C K E Y I N 1 K E Y I N 2...
KX-TGH260/KX-TGH262/KX-TGH263/KX-TGH264/KX-TGHA20/KX-TGA20 16 Exploded View and Replacement Parts List 16.1. Cabinet and Electrical Parts (Base Unit) Ref.No. Figure 2.6 x 8mm...
(*1) This cable is fixed by heat-sealing. Refer to How to Replace the Handset LCD (P.51). (*2) The rechargeable Ni-MH battery HHR-4DPA is available through sales route of Panasonic. (*3) Attach the SPACER (No. 122) to the exact location described above.
KX-TGH260/KX-TGH262/KX-TGH263/KX-TGH264/KX-TGHA20/KX-TGA20 16.5. Replacement Parts List Safety Ref. Part No. Part Name & Description Remarks 1. RTL (Retention Time Limited) PNHA1032Z RUBBER PARTS, FOOT CUSHION Note: PNGT7983Z NAME PLATE, AL The “RTL” marking indicates that its Retention Time is PNYM1061Z1 CABINET COVER ASS’Y Limited.
Method of JIG (P.52) APPEAL PNPK3764001Z GIFT BOX PNPD1821Z CUSHION Safety Ref. Part No. Part Name & Description Remarks 16.5.4.2. KX-TGH262B PQZZ1CD300E JIG CABLE (*1) PNZZTGH260M BATCH FILE CD-ROM (*1) Safety Ref. Part No. Part Name & Description Remarks A101...
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1 ORIGINAL SERVICE MANUAL INFORMATION Suffix Code Model No. on S/M Destinations Order No. of S/M Base Unit Handset KX-TGH260B/KX-TGH262B/KX-TGH263B/KX-TGH264B/KX- U.S.A. KM41402790CE A to B TGHA20B 2 REPLACEMENT PARTS LIST 2.1. REFERENCE CHART Reason for Change *The following items (1-8) indicate the reason for change. See the “Notes” column for each part in ORIGINAL AND NEW PARTS COMPARISON LISTS.
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