Debit Return; Reprint Receipt - Elavon Ingenico 7780 Quick Reference Manual

Debit Return

> Press [7] RETURN
> Enter password, press [ENTER]
> Enter amount, press [Enter]
>
If prompted, enter Clerk ID, press [Enter]
>
Have customer Insert chip card into
reader (5100=pin pad; 7780=terminal)
>
If prompted, have customer select
language (English, Francais)
>
If prompted, have customer press [OK]
for return amount
>
If prompted, have customer enter PIN
and press [OK]
OR
> Swipe credit card account #,
press [ENTER]
> Enter clerk ID, press [ENTER]
> Enter amount, press [ENTER]
These prompts will appear on the PIN
pad for customer verification:
> Press [OK] to confirm transaction void
> Select [CHQ] (chequing) or [SAV]
(savings)
> Enter PIN, press [ENTER]
>
Transaction authorizes, receipt prints
>
Have customer remove card if card was
in chip reader
Credit Void
> Press [5] then press [2] VOID
> Select search method: ALL, REF #,
CLERK #, ACCT # or INV/TKT#
>
Enter the search criterion: reference,
clerk, card # or invoice/ticket #,
press [ENTER]
>
From the list, select the transaction to
void
> Select [YES] to confirm void
>
Transaction authorizes, receipt prints
> Select [YES] or [NO] for customer copy
Debit Void
> Press [5] then press [2] VOID
> Select search method: ALL, REF #,
CLERK #, ACCT # or INV/TKT#
>
Enter the search criterion: reference,
clerk, card # or invoice/ticket #, press
[ENTER]
>
From the list, select the transaction to
void
> Select [YES] to confirm void
>
Slide debit card
Invoice/Ticket prompt is optional:
> Enter invoice or ticket #, press [ENTER]
These prompts will appear on the PIN
pad for customer verification:
> Press [OK] to confirm transaction amount
> Select [CHQ] (chequing) or [SAV]
(savings)
> Enter PIN, press [ENTER]
>
Transaction authorizes, receipt prints

Reprint Receipt

> Press [9]
> Press [1] LAST COPY, or [2] SEARCH
> If SEARCH is selected:
• Select search method: ALL, REF #,
CLERK #, ACCT # or INV/TKT#
• Enter the search criterion: reference,
clerk, acct #, or invoice/ticket #,
press [ENTER]
• Press [SELECT]
• Press [1] if MERCHANT COPY,
[2] CUSTOMER COPY, or [3] BOTH
>
Receipt prints
Print/Display Batch Data
> Press [4]
> Press [2] DETAIL, [3] SUMMARY
> Press [1] to PRINT, or [2] to DISPLAY
• If PRINT, Point-of-Sale prints report
• If DISPLAY, press [NEXT] to view more
information, or [PREV] to go back