Troubleshooting - Motorola SATELLITE SERIES 9505 User Manual

Troubleshooting

This chapter tells you what to do if you experience one of the following
problems:
Problem
You can't turn the
phone's power
on.
You can't make
calls.
You can't receive
calls.
You can't make
international
calls.
Solution
• Did you press and hold the
to turn the phone's power on?
• Check the battery. Is it charged, properly fitted, and
are the contacts clean and dry?
• Check the antenna. Is it fully extended and rotated?
Do you have a clear unobstructed view of the sky?
• Did you enter the number in international format? All
calls made from the Iridium satellite system must be in
international format.
• Check the signal strength indicator. If the signal is
weak, move to an open space or, if you are in a
building, move closer to a window.
• Try to register manually.
• Is Restricted displayed? Check the Call Barring
setting.
• Has a new SIM card been inserted? Check that no
new restrictions have been imposed.
• Check to see if your fixed dialing list is enabled. If so,
you can only make calls to numbers or prefixes that
are on the list.
• Check to see that your phone is powered on.
• Check the antenna. Is it fully extended and rotated?
Do you have a clear unobstructed view of the sky?
• Check the signal strength indicator. If the signal is
weak, move to an open space or, if you are in a
building, move closer to a window.
• Check the Call Forwarding and Call Barring settings.
• Check the Ringer setting. If it is off, there is no audible
ringer.
0
• Check to see if your fixed dialing list is enabled.
• Have you included the relevant codes? Press and hold
the key to display the international dialing prefix
( + ) and then enter the appropriate country code
followed by the phone number.
S
key for three seconds
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