Because of possible hazards to an inexperienced person servicing this product as well as the risk of damage to the product, TECO Image Systems Co., Ltd (hereafter called the TECO) strongly recommends that all servicing be performed only by TECO-trained service technicians.
MODIFICATIONS NOT AUTHORIZED BY TECO Image Systems Co., Ltd. TECO brand products are renowned for their high reliability. This reliability is achieved through high-quality design and a solid service network. Product design is a highly complicated and delicate process where numerous mechanical, physical, and electrical aspects have to be taken into consideration, with the aim of arriving at proper tolerances and safety factors.
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CHECKPOINTS WHEN PERFORMING ON-SITE SER- VICE TECO brand products are extensively tested before shipping, to ensure that all applicable safety standards are met, in order to protect the customer and customer engineer (hereafter called the CE) from the risk of injury. However, in daily use, any electrical equipment may be subject to parts wear and eventual failure.
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If the power plug, cord, or sheath is damaged, replace with a new power cord (with plug and connector on each end) specified by TECO. Using the damaged power cord may result in fire or electric shock. • When using the power cord (inlet type) that came with this product, be sure to observe the following precautions: a.
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WARNING: Wiring • Never use multi-plug adapters to plug multiple power cords in the same outlet. If used, the risk of fire exists. • When an extension cord is required, use a specified one. Current that can flow in the extension cord is limited, so using a too long extension cord may result in fire.
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CAUTION: Ventilation • The product generates ozone gas during operation, but it will not be harmful to the human body. If a bad smell of ozone is present in the following cases, ventilate the room. a. When the product is used in a poorly ventilated room b.
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WARNING: Work Performed with the product Powered • Take every care when making adjustments or performing an operation check with the product powered. If you make adjustments or perform an operation check with the external cover detached, you may touch live or high-voltage parts or you may be caught in moving gears or the timing belt, leading to a risk of injury.
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WARNING: Safety Checkpoints • Before disassembling or adjusting the write unit (P/H unit) incorporating a laser, make sure that the power cord has been disconnected. The laser light can enter your eye, leading to a risk of loss of eyesight. •...
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WARNING: HANDLING OF CONSUMABLE • Toner and developer are not harmful substances, but care must be taken not to breathe excessive amounts or let the substances come into contact with eyes, etc. It may be stimulative. If the substances get in the eye, rinse with plenty of water immediately.
2. If a report of a serious accident has been received from a customer, an on-site evalua- tion must be carried out quickly and TECO must be notified. 3. To determine the cause of the accident, conditions and materials must be recorded through direct on-site checks, in accordance with instructions issued by TECO.
Used Batteries Precautions ALL Areas CAUTION Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions. Germany VORSICHT! Explosionsgefahr bei unsachgemäßem Austausch der Batterie. Ersatz nur durch denselben oder einen vom Hersteller empfohlenen gleichwertigen Typ.
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INDEX (Field Service) GENERAL MAINTENANCE DIS/REASSEMBLY, ADJUSTMENT CONTROL PANEL/SERVICE MODE DESCRIPTIONS TROUBLESHOOTING...
CONTENTS GENERAL 1. SPECIFICATIONS ................... G-1 1-1. UA1610 ......................G-1 (1) Main Unit ..................G-1 (2) GDI Printer Function ................ G-3 1-2. UA1610f ....................G-4 (1) Main Unit ..................G-4 (2) GDI Printer Function ................ G-6 (3) FAX Function ................... G-6 2.
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3-1. Identification of Exterior Parts and Removal Procedures for Them ..D-7 3-2. Removal of Circuit Boards and Other Electrical Components ....D-9 (1) Removal of the Network Interface Card Board (Option for Di1610f)................D-10 (2) Removal of the Network Control Unit Board (UA1610f only) ..D-10 (3) Removal of the Controller/Mechanical Control Board .....
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CONTROL PANEL/SERVICE MODE DESCRIPTIONS 1. CONTROL PANEL DESCRIPTIONS ............... S-1 1-1. Names of Control Panel Parts and Their Functions (UA1610) ....S-1 1-2. Names of Control Panel Parts and Their Functions (UA1610f) ....S-3 2. FUNCTIONS OF SWITCHES AND PARTS ON PWBs ........S-6 2-1.
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(13) E-mail setting 1 ................S-54 (14) E-mail setting 2 ................S-56 (15) Scan setting ..................S-58 6. SERVICE MODE (UA1610) ................S-60 6-1. Service Mode Function Tree ..............S-60 6-2. Service Mode Setting Procedure ............. S-62 (1) <Procedure> ..................S-62 (2) <Exiting Procedure>...
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(1) Counter .................... S-92 7-7. Display Function ..................S-94 (1) Display ..................... S-94 7-8. Function ....................S-95 (1) Function ................... S-95 7-9. Soft Switch Function ................S-97 7-10.Reporting ....................S-98 (1) Service Data List ................S-98 (2) Error Code List ................. S-101 (3) T.30 Protocol List ................
SPECIFICATIONS UA1610 1-1. Main Unit Type : Desktop Original scanning system : Scanning in main scanning direction with a 3-line color CCD sensor, and scanning in sub-scanning direction with unit scanning and sheet feed-through system Photo conductor type : OPC (Organic Photo conductor)
: 12 copies/minute (at full size and 600 dpi × 300 dpi, with Continuous copy speed (copies/min.) ADF) Continuous print speed : More than 16 sheets/minute (with plain A4 L or Letter L (sheets/min.) paper) Warm-up time : Less than 25 seconds (at a room temperature of 23 °C and at the rated voltage) : 16 seconds or less (at full size and 600 dpi ×...
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GDI Printer Function : Share with copier. Interfaces : IEEE 1284 (Parallel), USB Revision 1.1 (except for Windows 95 and Windows NT) Printer Language : GDI Fonts : Windows Supported Operating : Windows XP (SP1 or later)/Windows 2000 (SP3 or later)/ Systems Windows NT Workstation Version 4.0 (SP6a or later)/Win- dows Me/Windows 98 (SP1)/Windows 98 Second Edition/...
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UA1610f 1-2. Main Unit Type : Desktop Original scanning system Scanning in main scanning direction with a 3-line color CCD sensor, and scanning in sub-scanning direction with unit scanning and sheet feed-through system Photo conductor type : OPC (Organic Photo conductor) Copying system : Electrostatic dry Powdered image transfer to plain paper with laser...
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: 12 copies/minute (at full size and 600 dpi × 300 dpi) Continuous copy speed (copies/min.) Continuous print speed : More than 16 sheets/minute (with plain A4 L or Letter L (sheets/min.) paper) Warm-up time : Less than 25 seconds (at a room temperature of 23 °C and at the rated voltage) : 16 seconds or less (at full size and 600 dpi ×...
GDI Printer Function : Share with copier. Interfaces : IEEE 1284 (Parallel), USB Revision 1.1 (except for Windows 95 and Windows NT) Printer Language : GDI Fonts : Windows Supported Operating : Windows XP (SP1 or later)/Windows 2000 (SP3 or later)/ Systems Windows NT Workstation Version 4.0 (SP6a or later)/Win- dows Me/Windows 98 (SP1)/Windows 98 Second Edition/...
PRECAUTIONS FOR INSTALLATION 2-1. Installation Site To ensure utmost safety and avoid breakdown, the printer should NOT be used in a place: • Where it will be subjected to extremely high or low temperature or humidity. • Where it will be subjected to sudden fluctuations in either temperature or humidity. •...
PRECAUTIONS FOR USE 3-1. To Ensure the Printer is Used in an Optimum Condition • Never place a heavy object on the printer or subject the printer to shocks. • Insert the power plug all the way into the outlet. •...
HANDLING OF THE CONSUMABLES Before using any consumables, always read the label on its container carefully. • Paper can easily damp. To prevent absorption of moisture, store paper in a place with lit- tle moisture. • Keep consumables out of the reach of children. •...
MAINTENANCE SCHEDULE • To ensure that the printer produces good printed pages and to extend its service life, it is recommended that the maintenance jobs described in this schedule be carried out as instructed. Ref. Page in PM Parts Clean Replace 1 Replace 2 This Manual...
REPLACEMENT/CLEANING OF PARTS Cleaning of the Paper Take-Up Roller 1. Remove the Imaging Cartridge. ☞ E-4 NOTE • The Imaging Cartridge is the Drum Cartridge, to which the Toner Cartridge is mounted. 2. Using a soft cloth, wipe the surface of the Paper Take-Up Roller clean of dirt.
Replacement of the Image Transfer Roller 1. Remove the Imaging Cartridge. ☞ E-4 2. Place the levers of the bushings (white) on the right and left ends of the Image Transfer Roller toward this side and remove the Image Transfer Roller from the Image Transfer Roller holder.
REPLACEMENT OF UNITS Replacement of the Toner Cartridge <Removal Procedures> 1. Lift up the Exit Tray and remove it. 2. Open the Front Door. 4980E009AA 3. Remove the Imaging Cartridge. 4136E006AA 4. Pull the lever of the Toner Cartridge in the direc- tion shown in the illustration and disconnect the Toner Cartridge from the Drum Cartridge.
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2. Remove the protective cover from the Toner Car- tridge. C4136o049AC 3. Install the new Toner Cartridge to the Drum Car- tridge. NOTE • Insert the Toner Cartridge along the guide pro- vided on the Drum Cartridge side and make sure that the Toner Cartridge is not tilted when inserted.
Replacement of the Drum Cartridge <Removal Procedures> 1. Remove the Imaging Cartridge. ☞ E-4 2. Pull the lever of the Toner Cartridge in the direc- tion shown in the illustration and disconnect the Drum Cartridge. 4136E011AC <Installation Procedures> 1. Mount the Toner Cartridge to a new Drum Car- tridge.
<Removal Procedures> 1. Remove the Rear Cover. ☞ D-7 2. Unplug one connector on the Controller/Mechani- cal Control Board. (For UA1610) 3. Unplug three connector on the Controller/ Mechanical Control Board. (For UA1610f) NOTE • The two connectors marked with “*” in the illustra- 4980E004AB tion are provided for UA1610f only.
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8. Remove two screws, unplug three connectors, and remove the Fusing Unit. NOTE • The surfaces around the Fusing Unit are very hot. Use utmost care not to touch any surfaces other than the Fusing Unit. 4980E002AB 9. Remove the Fusing Unit. 4980E003AA <Installation Procedures>...
SAFETY INFORMATION 1-1. Laser Safety • This is a digital machine certified as a class 1 laser product. There is no possibility of danger from a laser, provided the machine is serviced according to the instruction in this manual. 1-2. Internal Laser Radiation Semiconductor laser Maximum power of the laser diode...
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the U.S.A., Canada (CDRH Regulation) • This machine is certified as a Class I Laser product under Radiation Performance Stan- dard according to the Food, Drug and Cosmetic Act of 1990. Compliance is mandatory for Laser products marketed in the United States and is reported to the Center for Devices and Radiological Health (CDRH) of the U.S.
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Finland, Sweden VARO! Avattaessa ja suojalukitus ohitettaessa olet alttiina näkymättömälle lasersäteilylle. Älä katso säteeseen. LOUKAN 1 LASERLAITE KLASS 1 LASER APPARAT VAROITUS! Laitteen Käyttäminen muulla kuin tässä käyttöohjeessa mainitulla tavalla saattaa altistaa käyttäjän turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteilylle. Puolijohdelaser Laserdiodin suurin teho 15 mW Aallonpituus 770-800 nm...
1-3. Laser Safety Label • A laser safety labels is attached to the outside of the machine as shown below. 4980D070AB 1-4. Laser Caution Label • A laser caution label is attached to the inside of the machine as shown below. 4980D061AA...
1-5. Precautions for Handling the Laser Equipment • When laser protective goggles are to be used, select ones with a lens conforming to the above specifications. • When a disassembly job needs to be performed in the laser beam path, such as when working around the printerhead and PC Drum, be sure first to turn the copier OFF.
PRECAUTIONS FOR DISASSEMBLY/ADJUST- MENTS 2-1. Parts That Must Not be Touched Red Painted Screws Purpose of Application of Red Paint Red painted screws show that the assembly or unit secured can only be adjusted or set at the factory and shall not be readjusted, set, or removed in the field. If it becomes unavoidably necessary to disassemble any of these assemblies and units, disassembly may be done provided that the conditions permitting reassembly are met.
DISASSEMBLY/REASSEMBLY 3-1. Identification of Exterior Parts and Removal Procedures for Them C4980o003AC C4980o057AB...
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Name Removal Procedure Open the Original Cover → Pull it straight up. Original Cover Remove the Original Cover. → Remove the Control Panel. → Remove the six screws, and remove the Upper Upper Cover Assy. (Original Glass) Cover Assy. (Original Glass). ☞...
3-2. Removal of Circuit Boards and Other Electrical Components NOTES • When removing a circuit board or other electric component, refer to the precautions for handling PWBs and follow the corresponding removal procedures. • The removal procedures given in the following paragraphs omit the removal of the com- ponent in question from a connector or a PWB support.
Removal of the Network Interface Card Board (Option for UA1610f) <Removal Procedures> 1. Remove the Rear Cover. 2. Disconnect the connector from the Network Inter- face Card Board. 4980U039AD 3. Remove three screws. 4. Remove the Network Interface Card Board. 4980U039AE Removal of the Network Control Unit Board (UA1610f only) <Removal Procedures>...
Removal of the Controller/Mechanical Control Board <Removal Procedures> 1. Remove the Rear Cover. ☞ D-7 2. Remove the Network Interface Card Board. (Option for UA1610f) ☞ D-10 3. Remove the Network Control Unit Board. (UA1610f only) ☞ D-10 4. Disconnect all connectors and flat cables from the Controller/Mechanical Control Board.
☞ D-7 2. Remove the Network Control Unit Board. (UA1610f only) ☞ D-10 3. Unplug the three connectors on the Controller/ Mechanical Control Board. (For UA1610) 4. Unplug the five connectors on the Controller/ Mechanical Control Board. (For UA1610f) NOTE •...
11. Remove the seven screws. 12. Remove the Interface Board. 4980D066AA Removal of the Plate NIC Board (Option for UA1610f) 1. Remove the Rear Cover. ☞ D-7 2. Remove the Network Interface Card Board. (Option for UA1610f) ☞ D-10 3. Remove the Network Control Unit Board. ☞...
8. Remove the three screws. 9. Remove the Circuit Board and Metal Bracket. 4980E008AA 10. Remove the two screws. 11. Remove the Plate NIC Board. 4980U045AC Removal of the Power Unit 1. Remove the Right Cover. ☞ D-7 2. Remove the Left Cover. ☞...
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8. Remove the two screws. 9. Remove the Left Rear Cover. 4980D060AA 10. Unplug one connector on the Controller/Mechani- cal Control Board. (For UA1610) 11. Unplug three connectors on the Controller/ Mechanical Control Board. (For UA1610f) NOTE • The two connectors marked with “*” in the illustra- 4980E004AB tion are provided for UA1610f only.
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17. Remove the four screws. 18. Remove the Metal Bracket. 4980D072AA 19. Remove the two screws. 20. Unhook the tab, and then remove the Left Rear Frame. 4980D010AC 21. Remove the Upper Left Cover. 22. Remove the two screws. 23. Remove the Upper Right Cover and Protective Metal Bracket.
30. Remove four screws. 31. Disconnect three connectors. 32. Remove the Power Unit Assy. 4980D026AD 33. Remove four screws. 34. Remove the Power Unit. 4136D002AB Removal of the High Voltage Unit 1. Remove the Power Unit Assy. ☞ D-14 2. Remove one screw. 3.
3-3. Removal of Units Removal of the IR Unit 1. Remove the Left Cover. ☞ D-7 2. Remove the Right Cover. ☞ D-7 3. Remove the Rear Cover. ☞ D-7 4. Unplug the connector. 4980D007AA 5. Unplug the two flat cables from the Controller/ Mechanical Control Board.
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2. Remove the Fusing Unit. ☞ E-7 3. Remove the Exit tray. ☞ E-7 4. Remove the four screws. 5. Unhook the two tabs, and then remove the Upper Cover. 4980D012AB 6. Disconnect one flat cable and one connector from the Controller/Mechanical Control Board. NOTE •...
3-4. Disassembly of the Image Reading Section Removal of the Original cover set sensor 1. Remove the Original Cover. 2. Remove the Control Panel. ☞ D-11 3. Remove the Original cover set sensor. 4980D073AA Removal of the Upper Cover Assy. (Original Glass) 1.
5. Remove the two screws. 6. Remove the Scanner Motor Mounting Bracket. 4980D018AB 7. Remove the two screws. 8. Remove the Scanner Motor. 4980D019AA Removal of the Scanner Assy. 1. Remove the Original Cover. 2. Remove the Upper Cover Assy. (Original Glass). ☞...
6. Remove the Timing Belt and shaft. 7. Remove the Scanner Assy. 4980D022AA Removal of the Timing Belt 1. Remove the Original Cover. 2. Remove the Upper Cover Assy. (Original Glass). ☞ D-20 3. Remove the Scanner Assy. ☞ D-21 4.
3-5. Disassembly of the Main Drive Section Removal of the Main Motor 1. Remove the Left Cover. 2. Disconnect one connector. 3. Remove two screws. 4. Remove the Main Motor. 4136D010AB Removal of the Paper Empty Sensors 1. Remove the Imaging Cartridge. 2.
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6. Unhook two tabs and remove the tray. 4980D027AC 7. Remove the Multi purpose Tray Paper Empty Sensor. 4980D028AB 8. Remove the Multiple Bypass Tray Paper Empty Sensor. 4980D029AB 9. Remove the Toner Empty detection sensor. 4980D030AA D-24...
Removal of the Paper Take-Up Solenoid 1. Remove the Left Cover. ☞ D-7 2. Disconnect one connector of the Paper Take-Up Solenoid. 4136D058AA 3. Remove one screw. 4. Remove the Paper Take-Up Solenoid. 4136D059AA Precautions for Installation of the Paper Take-Up Solenoid 1.
Removal of the Paper Take-Up Clutch Gear 1. Remove the Fusing Unit. ☞ E-7 2. Remove the Power Unit. ☞ D-14 3. Remove the Paper Take-Up Upper Guide Assy. ☞ D-23 4. Disconnect one connector and remove the Cool- ing Fan Motor 2. 5.
15. Remove one screw. 16. Remove the Paper Take-Up Solenoid. 4136D018AA 17. Unhook two tabs and remove the Paper Take-Up Clutch Gear. 4136D057AA Removal of the Torque Limiter 1. Remove the Paper take up Clutch Gear. ☞ D-26 2. Unhook three tabs and take apart the Paper Torque Limiter Take-Up Clutch Gear then, remove the Torque Coupling...
After setting replaced Paper Take-Up Clutch Gear (Torque Limiter) to the shaft, Rotate the Paper Take- Up Clutch Gear by hand (Need to be released Sole- noid Flapper). 4136D060AA Look at the stop position of the Take-Up Roller from Clutch Gear side. 1.
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4. Remove two bushings and the Pressure Roller. Lower Fusing Roller section 4136D022AA Upper Fusing Precautions for Installation of Bushings Roller • Make sure that the slits in the bushing are properly section aligned with the rib of the Fusing Unit. 4136D040AA 5.
ADJUSTMENTS 4-1. Electrical/Image Adjustment Accessing the Service Mode 1. Press the Utility key. 2. Press the following keys in order to enter the Service mode. Stop → 0 → 0 → Stop → 0 → 1 NOTE • Be sure to keep the access procedure for the Service mode from any unauthorized per- sons not involved with service operations.
Margin Adjustment (Leading Edge/Trailing Edge/Both Sides) <Requirement> • Specify the amount erased at the leading edge (width of A), trailing edge (width of B), and both sides (width of C) of the paper. • Default setting: 4 mm 4022D503AA Mode Function Item Setting Range Leading Edge Erase...
Printer’s Main Scanning Registration Adjustment <Requirement> • Adjust the amount that widths A and B in the printed test pattern are shifted so that the following specification is met. 1382D011AA Specification Mode Function Item Setting Range 60 to 140 0 ± 2.0 mm “ADJUST”...
Printer’s Sub-Scanning Registration Adjustment <Requirement> • Adjust the width of C in the printed test pattern so that the following specification is met. 4007D051AA Specification Mode Function Item Setting Range 87 to 113 20 ± 2.5 mm “ADJUST” menu PRN SUB REGIST 1 increment = 0.46 mm Perform this adjustment in the following cases.
Scanner’s Main Scanning Zoom Ratio Adjustment <Requirement> • After finishing the printer’s main scanning & sub- scanning registration adjustments, place the printed test pattern on the Original Glass, and make a copy of it. • Adjust the width of D in the copy of the test pattern so that the following specification is met.
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NOTE If the Stop key is pressed, instead of the Yes key, the main screen is displayed and the set- ting returns to that before it was changed. Place the test pattern on the Original Glass again, make another test copy, and check it. D-35...
Scanner’s Sub-Scanning Zoom Ratio Adjustment <Requirement> • After finishing the printer’s main scanning & sub- scanning registration adjustments, place the printed test pattern on the Original Glass, and make a copy of it. • Adjust the width of E in the copy of the test pattern so that the following specification is met.
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NOTE If the Stop key is pressed, instead of the Yes key, the main screen is displayed and the set- ting returns to that before it was changed. Place the test pattern on the Original Glass again, make another test copy, and check it. D-37...
Scanner’s Main Scanning Registration Adjustment <Requirement> • After finishing the printer’s main scanning & sub- scanning registration adjustments, place the printed test pattern on the Original Glass, and make a copy of it. • Adjust the width of E in the copy of the test pattern so that the following specification is met.
(10) Scanner’s Sub-Scanning Registration Adjustment <Requirement> • After finishing the printer’s main scanning & sub- scanning registration adjustments, place the printed test pattern on the Original Glass, and make a copy of it. • Adjust the width of C in the copy of the test pattern so that the following specification is met.
4-2. ADJUSTMENT OF JUMPER SWITCHES ON NCU BOARD • Make the correct settings of the jumper switches at six places on the NCU Board accord- ing to the applicable marketing area. • When the NCU Board has been replaced, check that the jumper switches are set as shown below.
MISCELLANEOUS 5-1. Removal of the Mechanical Counter (Option) 1. Remove the Right Cover. ☞ D-7 2. Remove the Rear Cover. ☞ D-7 3. Unplug one connector on the Controller/Mechani- cal Control Board. 4980D055AA 4. Remove the Relay Harness. 4980D056AA 5. Remove the screw, and then remove the Mechanical Counter.
5-2. Updating the Firmware NOTES • The TWAIN driver must already be installed on the host computer to be used for updating the firmware. • If the GDI printer or TWAIN driver is not installed, follow the procedure described below to install the driver.
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<For Windows Me/98/95> 1. Start up the host computer, and then insert the CD-ROM into the CD-ROM drive. 2. Turn on the printer. 3. Use a USB cable to connect the printer to the host computer. 4. In the “Install Hardware Device Drivers” dialog box, click the [Next] button, select “Search for a suitable driver for my device (recommended)”, and then click the [Next] button again.
5. Display the “System Properties” dialog box (“Properties” for “My Computer”), click the “Hardware” tab, click the [Device Manager] button, select “Imaging devices”, and then check that “Docujet UA1610” has been added. 4980D046AA 4980D045AA 6. Double-click “Update” file in the “Update Software” folder.
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7. Click the [Browse] button, and then select “Update” file, which was copied onto drive C in step 3. NOTE • The software identifies the type of firmware. Select the Update” file of the engine firm- ware, GDI firmware, or FAX firmware and click the “Browse” button. 4980D048AA 8.
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11. Click the [OK] button, and then quit the “A3S/A4S Update F/W-V1.XX” application. 4980D049AA 12. Turn the printer off, then on again. D-46...
5-3. Procedure for Upgrading the FAX Firmware (Upgrading Procedure Using Telephone Line from fax machine to fax machine) NOTE • The firmware transmitter fax machine must be loaded with the latest version of the firm- ware. If the firmware is not upgraded, do that by following the “Procedure for Updating the Firmware”...
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7. The following message appears on the Message Panel of the firmware receiver fax machine, indicating that upgrading of the firmware is completed. 4980D515AA 8. Turn OFF and ON the Power Switch of the firmware receiver fax machine. D-48...
5-4. Remedy for a Failed Updating of the Firmware 1. Turn off the printer. 2. Remove the USB cable connecting the printer to the host computer. 3. Remove the Rear Cover. ☞ D-7 4. Remove the NIC Board. (only when the optional NIC Board is mounted) ☞...
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7. Use a USB cable to connect the printer to the host computer. 8. Start up the host computer. 9. Turn on the printer. The following message appears in the display. 4980D053AA 10. Perform steps 6 through 10 of “Procedure for Upgrading the Firmware” to update the firmware.
5-5. Moving the EEPROM NOTE • After the Controller/Mechanical Control Board (PWB-P) is replaced, be sure to move the EEPROM form the old Controller/Mechanical Control Board to the new one. Remove the EEPROM (U39) from the old Controller/Mechanical Control Board, and then attach it to the new Controller/Mechanical Control Board.
CONTROL PANEL DESCRIPTIONS 1-1. Names of Control Panel Parts and Their Functions (UA1610) 4980S001AA Key Name Function Printer key Press to enter Printer mode. Utility key Press to enter Utility mode. The indicator lights up if an error or malfunction Error lamp occurs.
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Key Name Function • Press to change the zoom ratio between ×0.50 ▲ / ▼ key and ×2.00 in ×0.01 increments. • Press to show the various settings and informa- tion. • Press to specify various settings. Press to select a zoom ratio from the preset fixed Zoom key ratios.
1-2. Names of Control Panel Parts and Their Functions (UA1610f) 22 21 18 19 17 15 C4980o408CB C4980o407CB Key Name Function Utility key Press to enter Utility mode. Printer key Press to enter Printer mode. The indicator lights up in orange if an error or mal- Error lamp function occurs.
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Key Name Function Press to enter Fax mode. The indicator lights up in Fax key green to indicate that the machine is in Fax mode. Press to enter Copy mode. The indicator lights up in Copy key green to indicate that the machine is in Copy mode. •...
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Key Name Function Re-dials the last number called. During dialing, use to generate a pause when trans- Redial/Pause key ferring from an internal to an external line or receiv- ing information services. Use to dial previously programmed fax numbers Speed Dial key represented by 3-digit numbers.
2-3. PWB-P (Controller/Mechanical Control Board) NIC NU-5 (Option) Socket (Di1610f only) M32-5 (Option) NCU Socket (Di1610f only) Socket 4980S003AC 2-4. PWB-IF (Interface Board) IEEE1284 (parallel) port USB port FAX port (Line) (UA1610f only) FAX port (TEL) (UA1610f only) TCP/ IP port (for NIC) 4980S004AB...
2-5. NCU (Network Control Unit Board) (UA1610f only) 4980S507AA 2-6. NIC NC-1610 (Network Interface Card Board) (Option for UA1610f) 4980S508AA Internet Fax & Network Scan kit SU-6 (Option: Di1610f only) Socket NIC-IF (Plate NIC Board) (Option for UA1610f) 2-7. TCP/ IP port 4980S509AA...
STATUS MODE • The total number of pages printed and scanned since this machine was installed can be checked. • Results of 60 past faxes sent and received and counter information are displayed on the LCD, and various reports are printed. (UA1610f only) •...
3-2. Status Mode Setting Procedure <Procedure> 1. Press the Status key. 2. The first Status screen appears. <Exiting Procedure> • Press the Panel Reset key. <Changing the Status Mode Functions> 1. Press the ▲/ ▼ key or < / > key to select the desired function. 2.
Total Page Function Purpose Setting Details/Precautions Displays the total number of pages 1. Press the Status key. TOTAL printed since this machine was 2. Press the Yes key. COUNT 3. Press the ▼ and ▲ keys to installed. check the “TOTAL COUNT”, Displays the total number of pages “TOTAL SCAN”, “TX scanned since this machine was...
Print Report (UA1610f only) Function Purpose Setting Details/Precautions TX RESULT Prints the transmission result report. 1. Press the Status key 3 REPORT times. ☞ S-13 2. Press the Yes key. 3. Press the ▼ and ▲ keys RX RESULT Prints the reception result report. to select the report/list REPORT that you wish to print,...
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• TX result report (example) TX RESULT REPORT NAME:ABC 123 TEL:1234567 DATE:Dec.01.2003 15:12 SESSION FUNCTION No. DESTINATION STATION DATE TIME PAGE DURATION MODE RESULT 0001 AAA NEWYORK JAN.23 17:43 00:02'21” 012345678 • RX result report (example) RX RESULT REPORT NAME:ABC 123 TEL:1234567 DATE:Dec.01.2003 15:12 SESSION...
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• Memory image print (example) MEMORY IMAGE MEMORY IMAGE PRINT NAME:ABC 123 TEL:1234567 DATE:Dec.01.2003 15:12 SESSION FUNCTION DESTINATION STATION DATE TIME PAGE 0077 DELLY OFFICE JAN.26 16:03 • One-touch list (example) ONE TOUCH LIST NAME:ABC 123 TEL:1234567 DATE:Dec.01.2003 15:12 OT-NO. DESTINATION STATION DESTINATION NUMBER BATCH TIME SPEED...
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• Machine status list (Page1: example) MACHINE STATUS LIST NAME:ABC 123 TEL:1234567 DATE:Dec.01.2004 15:12 ..MACHINE SETTING.. AUTO RESET (min.) ENERGY SAVE MODE (min.) DENSITY (ADF) MODE 1 DENSITY (BOOK) MODE 1 PRINT DENSITY LIGHT DARK LCD CONTRAST LIGHT DARK LANGUAGE ENGLISH LAMP OFF TIME MODE 1...
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• Machine status list (Page2: example) MACHINE STATUS LIST NAME:ABC 123 TEL:1234567 DATE:Dec.01.2004 15:12 ..COMM SETTING.. TONE/PULSE TONE LINE MONITOR PSTN/PBX PSTN ..REPORTING.. ACTIVITY REPORT RESERVATION REPORT TX RESULT REPORT RX RESULT REPORT ..INITIAL USER DATA.. DATE AND TIME JAN.27.2004 10:00 +00:00 USER FAX NUMBER 0P1234567890 USER NAME...
UTILITY MODE (UA1610) • This mode is used to set various machine functions. 4-1. Utility Mode Function Tree 1:AUTO PANEL RESET 2:ENERGY SAVE MODE 3:DENSITY(ADF) MACHINE SETTING 4:DENSITY(BOOK) ☞ S-20 5:PRINT DENSITY 6:LCD CONTRAST 7:LANGUAGE 8:LAMP OFF TIME 1:TRAY1 PAPER...
4-2. Utility Mode Setting Procedure <Procedure> 1. Press the Utility key. 2. The first Utility mode screen appears. <Exiting Procedure> • Press the Panel Reset key. <Changing the Settings for Utility Mode Functions> 1. Press the ▲/ ▼ key, < / > key or the 10-Key Pad to select the desired function. 2.
Machine Setting • Various settings for the machine’s operating environment can be specified. Function Purpose Setting Details/Precautions To specify the time until the auto • The default setting is 1 panel reset operation is performed minute. AUTO PANEL after a copy cycle has been com- RESET pleted or after the last key opera- •...
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Function Purpose Setting Details/Precautions To specify the language of • The default setting is screens. “ENGLISH”. • The language settings are divided into Type 1 and Type 2. The Type 1 languages are the standard. <Available Languages> Type1 ENGLISH GERMAN FRENCH ITALIAN LANGUAGE...
Paper Source Setting • Various settings for the paper tray can be specified. Function Purpose Setting Details/Precautions To specify the type and size of • The default settings are paper loaded into Tray1. “PLAIN” in addition to “A4 L” or “LT”. <Procedure>...
Copy Setting • The default settings for each copy function can be specified. Function Purpose Setting Details/Precautions To specify the paper tray that is • The default setting is “TRAY1”. PAPER given priority. PRIORITY TRAY1 TRAY2 To specify the image density set- •...
UTILITY MODE (Di1610f) • This mode is used to set various machine functions. 5-1. Utility Mode Function Tree (Outline) ☞ S-29 MACHINE SETTING ☞ S-31 PAPER SOURCE SETUP ☞ S-31 USER MANAGEMENT ☞ S-32 ADMIN. MANAGEMENT ☞ S-34 COPY SETTING ☞...
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5-2. Utility Mode Function Tree (Details) 1: AUTO PANEL RESET 2: ENERGY SAVE MODE 3: DENSITY(ADF) MACHINE SETTING 4: DENSITY(BOOK) ☞ S-29 5: PRINT DENSITY 6: LCD CONTRAST 7: LANGUAGE 8: LAMP OFF TIME 9: BUZZER VOLUME 10: INITIAL MODE 1: TRAY1 PAPER PAPER SOURCE SETUP 2: TRAY SETTING...
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1: POP3 SERVER** 2: POP3 PORT NO.** 3: POP3 TIMEOUT** E-MAIL SETTING 2** 4: POP3 ACCOUNT** ☞ S-56 5: POP3 PASSWORD** UTILITY MODE 6: AUTO RECEPTION** 7: REPLAY ADDRESS** 8: HEADER PRINT** 1: RESOLUTION** SCAN SETTING** 2: IMAGE FORMAT** ☞ S-58 3: CODING METHOD** *: Available only if the NIC NC-1610 is installed.
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5-3. Utility Mode Setting Procedure <Procedure> 1. Press the Utility key. 2. The first Utility mode screen appears. <Exiting Procedure> • Press the Panel Reset key. <Changing the Settings for Utility Mode Functions> 1. Press the ▲/ ▼ key, < / > key or the 10-Key Pad to select the desired function. 2.
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Machine Setting • Various settings for the machine’s operating environment can be specified. Function Purpose Setting Details/Precautions To specify the time until the auto • The default setting is 1 panel reset operation is performed minute. AUTO PANEL after a copy cycle has been com- RESET pleted or after the last key opera- •...
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Function Purpose Setting Details/Precautions To specify the language of • The default setting is screens. “ENGLISH”. • The language settings are divided into Type 1 and Type 2. The Type 1 languages are the standard. <Available Languages> Type1 ENGLISH GERMAN FRENCH ITALIAN LANGUAGE...
Paper source setting • Various settings for the paper tray can be specified. Function Purpose Setting Details/Precautions To specify the type and size of • The default settings are paper loaded into Tray1. “PLAIN” in addition to “A4 L” or “LT”. <Procedure>...
Admin. management • Various functions for controlling the use of the machine can be set. • In order to set an “ADMIN. MANAGEMENT” function, the administrator number (ADMIN. NO.) must be entered. ☞ S-103 “Service mode/ Admin. registration”. ADMIN. NO=_ _ _ _ _ _ Function Purpose Setting Details/Precautions...
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NOTES < Precautions for Changing the Setting of ADMIN. MANAGEMENT/REMOTE MONITOR> If the user machine setting has been changed from “LIMITED” to “FULL” or vice versa while RSD (Remote Setup Diagnostic) communication is established, perform the following oper- ations: • Temporarily disconnect the communication and re-execute “Remote Connect.” •...
Copy setting • The default settings for each copy function can be specified. Function Purpose Setting Details/Precautions To specify the paper tray that is • The default setting is “TRAY1”. PAPER given priority. PRIORITY TRAY1 TRAY2 To specify the image density set- •...
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Function Purpose Setting Details/Precautions This function can be used to pro- A maximum of 200 fax numbers gram speed dial numbers with fax (001 to 200) can be pro- numbers, allowing the recipient to grammed. be specified easily and accurately The contents of registration.
Function Purpose Setting Details/Precautions This function can be used to spec- If the batch transmission setting ify the batch transmission setting (transmission time) is specified (transmission time) for a one-touch for a one-touch dial key pro- dial key programmed with recipient grammed with recipient fax fax numbers, so multiple docu- numbers, multiple documents...
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Function Purpose Setting Details/Precautions This function can be used to set • The default setting is “ ”. the default scanning resolution • The resolution when trans- (image quality) to one of the follow- mission image mode is Text. ing: “Standard”, “Fine”, “Super Fine”, “Half Tone + Standard”, “Half Setting Tone + Fine”...
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Function Purpose Setting Details/Precautions This function can be used to set The default setting is “ON”. the default setting (“ON” or “OFF”) for adding the header (date sent, Setting value Description sender’s name and fax number, Add header etc.) when sending faxes. No header The contents of registration.
RX operation • From the “RX OPERATION” menu, various functions for receiving faxes can be set. Indication on LCD MEMORY RX MODE No. of RINGS REDUCTION RX RX PRINT RX MODE FORWARD FOOTER SELECT TRAY CLOSED NETWORK 1. MEMORY RX MODE •...
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2. No. of RINGS • This function can be used to set the number of rings between 1 and 16 until the call is answered. • The default setting is “2” (marketing area: standard). • Depend on soft switch setting of marketing area. Setting value Description Setting value Description Once...
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3. REDUCTION RX • This function can be used to set whether documents longer than the paper are printed reduced (“ON”), split (“OFF”), or discarded (“CUT”). However, when sending a document more than 24 mm (1 inch) longer than the paper, “CUT” is not available. (In this case, the document is split.) •...
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Recor ding Length of received Footer Printing paper image size Less than 347 mm 1 page with 100 % 348 mm to 385 mm 1 page with (347 mm / image length)% reduction 386 mm to 686 mm Divide into 2 pages with 100 % 687 mm to 1025 mm Divide into 3 pages with 100 % 1,026 mm or more Divide into 3 pages (or more) with 100 %...
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Recor ding Length of received Footer Printing paper image size Less than 348 mm 1 page 349 mm to 688 mm Divide into 2 pages 689 mm to 1,028 mm Divide into 3 pages 1,029 mm or more Divide into 4 pages or more Legal Less than 344 mm 1 page...
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Recor ding Length of received Footer Printing paper image size Less than 271 mm 1 page 272 mm to 295 mm Print into 1 page. 1 mm to 24 mm of end is cut. 296 mm to 534 mm Divide into 2 pages 535 mm to 558 mm Divide into 2 pages.
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4. RX PRINT • This function can be used to set whether the fax is only printed after all document pages have been received (“MEMORY RX”) or printing begins as soon as the first page of the document is received (“PRINT RX”). •...
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7. FOOTER • This function can be used to set whether or not the reception information (RX data and time, RX management number, RX page number, Transmitter’s ID) is printed at the bot- tom of each received document. • The default setting is “OFF”. Setting value Description Add footer...
9. CLOSED NETWORK • This function can be used to set whether or not the fax is received if the sender’s fax number does not match the fax number programmed in this machine’s one-touch dial keys. • The default setting is “OFF”. Setting value Description Enable closed network reception...
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Function Purpose Setting Details/Precautions This function can be used to set • Period of monitor sound. the volume when monitoring com- munication to “HIGH”, “LOW” or Pressing Start key “OFF”. following pressing ten-key. Pressing Start key Usual following press- TX/ RX ing Speed dial.
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Function Purpose Setting Details/Precautions This function can be used to set • The connected wiring system whether the connected telephone can be set to either PSTN wiring is a public switched tele- (Public Switched Telephone phone network (PSTN) or a private Network) or PBX (Private branch exchange (PBX).
(10) Reporting • From the “REPORTING” menu, various functions are available for specifying which reports are automatically printed. Function Purpose Setting Details/Precautions Every 60 transmissions/receptions, The default setting is “ON”. a report can be printed to show the results of the transmissions/recep- ACTIVITY tions.
(11) Initial user data • Various settings for the machine’s user data can be specified. Indication on LCD DATE&TIME USER FAX No. USER NAME 1. Date & Time Setting value Description Hour 00 to 23 Minute 00 to 59 Year 00 to 99 (2000 to 2099 will be meant) Month 01 to 12...
(12) Network setting • Depending on the network environment in which the machine is located, there may be some restrictions on the network functions that the machine can use. Make the network settings to suit the functions and environment required for customer’s location. The net- work settings can be specified from the control panel or using the administrator mode of PageScope Light.
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Function Purpose Setting Details/Precautions This function is used to specify the • Setting LAN address. default gateway (IP address) of a NOTE router on the network. • If Auto is selected for “1 IP Address/Auto,” the items of “2 NOTES Subnet mask”...
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(13) E-mail setting 1 • Available only if the Internet Fax & Network Scan Kit IFC-1610 is installed. • Depending on the network environment in which the machine is located, there may be some restrictions on the network functions that the machine can use. Make the network settings to suit the functions and environment required for customer’s location.
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Function Purpose Setting Details/Precautions This function is used to specify • The default setting is “OFF”. whether or not to insert text explaining that an image has been attached to an e-mail message, • ON: when sending scan data as an E- If ON is selected, the follow- mail attachment.
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(14) E-mail setting 2 • Available only if the Internet Fax & Network Scan Kit SU-6 is installed. • Depending on the network environment in which the machine is located, there may be some restrictions on the network functions that the machine can use. Make the network settings to suit the functions and environment required for customer’s location.
Function Purpose Setting Details/Precautions This function is used to enter the Up to 32 characters can be password associated with the entered for the password. account name used to log in to the POP3 server. POP3 PASS- WORD NOTE Please consult customer’s net- work administrator for information about the password to use.
(15) Scan setting • Available only if the Internet Fax & Network Scan Kit SU-6 is installed. • The scan settings can be specified from the control panel or using the administrator mode of PageScope Light. Function Purpose Setting Details/Precautions The default settings for resolution •...
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Function Purpose Setting Details/Precautions The default settings for coding • The default setting is “ ”. method, used by the Scan to E- mail and Scan to Server (FTP) functions can be specified. • MH: Modified Huffmann. CODING • MR: METHOD Modified Read, 50% faster than MH.
SERVICE MODE (UA1610) • This mode is used to check, specify, adjust and register service functions. 6-1. Service Mode Function Tree SHIPMENT DESTINATION LEADING EDGE ERASE TRAILING EDGE ERASE SERVICE’S CHOICE VERTICAL EDGE ERASE ☞ S-63 FLS PAPER SIZE GDI TIMEOUT...
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PAPER FEED TEST PRINT TEST PATTERN FUNCTION ADF FEED TEST ☞ S-70 COPY ADF GLASS AREA CCD MOVE TO HOME SCAN TEST Service Mode FIXED ZOOM ☞ S-72 PANEL BUZZER TEST FACTORY TEST RAM TEST ☞ S-72 MEMORY CLEAR TOTALCLEAR PM COUNTER CLEAR DATA I/C COUNTER...
6-2. Service Mode Setting Procedure NOTE • Be sure to keep the access procedure for the Service mode from any unauthorized per- sons not involved with service operations. <Procedure> 1. Press the Utility key. 2. Press the following keys in this order to enter the Service mode. Stop →...
6-3. Service Mode Functions Service's Choice • Various machine service functions can be specified. Function Purpose Setting Details/Precautions To switch the fixed zoom ratios and • The default setting is either SHIPMENT paper sizes according to the “METRIC” or “INCH”. DESTINATION selected marketing area.
Function Purpose Setting Details/Precautions To select if the pre-rotation opera- • The default setting is “OFF”. tion for the Fusing Roller is per- formed when the Start key is PRE-ROTATION pressed. • If “OFF” is selected, the length of time until the first copy can be printed is shorter.
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Function Purpose Setting Details/Precautions TEST To vary and adjust the print start Press the Start key to begin COPY position in the sub-scanning direc- printing the test page. tion. ✽ The setting range is 87 to 113. ✽ If the image on the copy deviates (1 increment = 0.46 mm) REGIST ADJUST...
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Function Purpose Setting Details/Precautions TEST To adjust for variations in the accu- Press the Start key to begin COPY racy of all parts and their mounting printing the test page. accuracy by varying the scanning ✽ The setting range is 95 to zoom ratio in the sub-scanning 105.
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Function Purpose Setting Details/Precautions To specify the type of Toner Car- • The default setting differs tridge that should be installed in depending on the marketing the main unit. area. • Once the type of Toner Cartridge Toner Cartridge Type Setting is specified, “TC TYPE”...
Counter • The counter values can be displayed. Function Purpose Setting Details/Precautions To display the total number of COPY: Number of copies pages used. printed PRINT: Number of computer printouts printed TOTAL COUNTER • Test prints made in Service mode to check the operation are not counted.
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Function Purpose Setting Details/Precautions To display the number of misfeeds • To clear the counter data, use that occurred while printing. the functions on the “CLEAR PRINTER JAM DATA” menu of Service COUNTER mode. ☞ S-73 To display the number of misfeeds •...
Display • Various information can be displayed. Function Purpose Setting Details/Precautions MAIN F/W VER. To display the version of the main firmware. ENGINE F/W VER. To display the version of the engine firmware. MAIN RAM SIZE To display the size of the main memory. SERIAL NO.
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Function Purpose Setting Details/Precautions To check the paper feeding in the <Procedure> paper take-up/transport sections in 1. Load paper into the Auto- the Automatic Document Feeder. matic Document Feeder. ADF FEED TEST 2. Press the Start key to begin ✽ When a document misfeed testing paper feeding.
Fixed Zoom Change • The fixed zoom ratios can be changed. <Procedure> 1. Select the fixed zoom ratio that you wish to change. 2. Use the 10-Key Pad to type in the desired fixed zoom ratio. Default fixed zoom ratios and setting ranges according to marketing area <Metric>...
Clear Data • Each type of data can be cleared. Function Purpose Setting Details/Precautions To clear the settings for the func- • All functions of the Utility tions listed at the right and return mode the functions to their default set- •...
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Function Purpose Setting Details/Precautions ADF JAM To clear the ADF JAM COUNTER value. COUNTER TROUBLE To clear the TROUBLE COUNTER value. COUNTER S-74...
SERVICE MODE (UA1610f) • This mode is used to check, specify, adjust and register service functions. 7-1. Service Mode Function Tree (Outline) ☞ S-80 1. SERVICE’S CHOICE ☞ S-89 2. ADJUST ☞ S-91 3. COUNTER ☞ S-94 4. DISPLAY ☞ S-95 5.
7-2. Service Mode Function Tree (Details) MARKETTING AREA SHIPMENT DESTINATION LEADING EDGE ERASE TRAILING EDGE ERASE VERTICAL EDGE ERASE FLS PAPER SIZE TX SPEED RX SPEED TX LEVEL RX LEVEL 1. SERVICE’S CHOICE DTMF LEVEL ☞ S-80 CNG LEVEL CED LEVEL ECM MODE CODING SCHEME TONER EMPTY REPORT...
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TOTAL COUNTER PM COUNTER I/C COUNTER 3. COUNTER APPLICATION COUNTER ☞ S-91 SCAN COUNTER PRINTER JAM COUNTER ADF JAM COUNTER TROUBLE COUNTER MAIN F/W VER. ENGINE F/W VER. NIC F/W VER. MAIN RAM SIZE 4. DISPLAY ☞ S-94 SERIAL NO. CUSTOMER ID TC TYPE PAPER FEED TEST...
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SERVICE DATA LIST 7. REPORTING ERROR CODE LIST ☞ S-98 T.30 PROTOCOL LIST 8. ADMIN. REGISTRATION ☞ S-103 REDUCTION 2 REDUCTION 1 9. FIXED ZOOM CHANGE EXPANTION 1 ☞ S-104 EXPANTION 2 SIGNAL TEST RELAY TEST DIAL TEST 10. FACTORY TEST VOLUME TEST ☞...
7-3. Service Mode Setting Procedure NOTE • Be sure to keep the access procedure for the Service mode from any unauthorized per- sons not involved with service operations. <Procedure> 1. Press the Utility key. 2. Press the following keys in this order to enter the Service mode. Stop →...
7-4. Service’s Choice Functions • The following counters can be shown on display. Indication on LCD ☞ S-81 MARKETTING AREA ☞ S-82 SHIPMENT DESTINATION ☞ S-82 LEADING EDGE ERASE ☞ S-82 TRAILING EDGE ERASE ☞ S-83 VERTICAL EDGE ERASE ☞ S-83 FLS PAPER SIZE ☞...
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Marketing Area • Set the marketing area. • If you change the marketing area, the soft switch (1-64) will change automatically. NOTES • If you change the marketing area, the following items are cleared (initialization). Before change the marketing area, be sure to record the setting values that are to be change the marketing area.
Marketing area Marketing area THAILAND BAHRAIN INDONESIA KUWAIT OMAN SAUDI ARABIA JAPAN QATAR Shipment Destination • To switch the fixed zoom ratios and paper sizes according to the selected marketing area. Description Default ❍ METRIC INCH Leading Edge Erase • To change the laser emission timing to adjust the width of the image area that is erased at the leading edge.
Vertical Edge Erase • Erase the rear and front edges of the image. Setting Value Default 0 mm 1 mm 2 mm 3 mm ❍ 4 mm 5 mm FLS Paper Size • To specify the paper size for foolscap. •...
(16) Toner Empty Report • Select to generate a report to a specific destination when toner empty status occurs in the engine. Setting Value Description Default ❍ Not to generate report. • Generate a report to report destination. • If “ON” is selected, select generate report and send to remote side when toner runs out.
(17) Protocol Report • Print communication report. Choose one from among the following. Setting Value Description Default ❍ Disable T.30 communication report. Print T.30 communication report. ON (ERROR) Print T.30 communication report when an error occurs. T.30 communication report (example: V.17 communication) ☞...
(19) Toner Empty Stop • To select if copy operations are stopped when the toner becomes empty. Setting Value Description Default ❍ Toner empty stop is enabled. ON (FAX) Toner empty stop is enabled only for FAX functions. Toner empty stop is disabled. If “OFF”...
7-5. Adjust Function • The following counters can be shown on display. Indication on LCD PRN MAIN REGIST PRN SUB REGIST CCD MAIN ZOOM CCD SUB ZOOM CCD MAIN REGIST CCD SUB REGIST ADF SUB ZOOM ADF MAIN REGIST ADF SUB REGIST Adjust Precautions for making test copies with functions from the “ADJUST”...
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Function Purpose Setting Details/Precautions TEST To vary and adjust the print start Press the Start key to begin COPY position in the sub-scanning direc- printing the test page. tion. • The setting range is 87 (-5.98 mm) to • If the image on the copy deviates 113 (+5.98 mm).
Function Purpose Setting Details/Precautions TEST To adjust for variations in the accu- Press the Start key to begin COPY racy of all parts and their mounting printing the test page. accuracy by varying the scanning • The setting range is 95 (98 zoom ratio in the sub-scanning %) to 105 (102 %).
Counter • The counter values can be displayed. Function Purpose Setting Details/Precautions To display the total number of COPY: Number of copies pages used. printed PRINT: Number of computer printouts printed TOTAL COUNTER • Test prints made in Service mode to check the operation are not counted.
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Function Purpose Setting Details/Precautions To display the number of scans MONOCHROME: Number of made. monochrome scans COLOR: Number of color scans • Scans made while making SCAN COUNTER copies are not counted. • To clear the counter data, use the functions on the “CLEAR DATA”...
7-7. Display Function Display • Various information can be displayed. Function Purpose Setting Details/Precautions MAIN F/W VER. To display the version of the main firmware. ENGINE F/W VER. To display the version of the engine firmware. To display the version of the engine firmware. NIC F/W VER.
7-8. Function Indication on LCD Description PAPER FEED TEST Printing paper feeding test from selected Tray. PRINT TEST PATTERN Printing a pre-determined test pattern. ADF FEED TEST ADF feeding test. COPY ADF GLASS AREA Copy ADF glass area image. CCD MOVE TO HOME Perform CCD to home position UPLOAD FIRMWARE Uploading firmware to remote side machine.
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Function Purpose Setting Details/Precautions To check the paper feeding in the <Procedure> paper take-up/transport sections in 1. Load paper into the Auto- the Automatic Document Feeder. matic Document Feeder. ADF FEED TEST 2. Press the Start key to begin • When a document misfeed testing paper feeding.
Function Purpose Setting Details/Precautions To check the lighting of the Expo- <Procedure> sure Lamp and the movement of 1. Press the Start key to begin SCAN TEST the scanner. the scanner test. 2. Press the Stop key to stop • the scanner test.
7-10. Reporting • The following list is selected, and press YES key. • After service mode ends, the list is automatically printed. Indication on LCD SERVICE DATA LIST ERROR CODE LIST T.30 PROTOCOL LIST Service Data List • Print service data list report and Error log history list. •...
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1. Service Data List (example) SERVICE DATA LIST example) SW01 = Hex 01 = 0000 0001 Bit no. = 8 7 6 5 4 3 2 1 Bit No.8 = 0 Bit No.4 =0 NAME:ABC 123 TEL:1234567 Bit No.7 = 0 Bit No.3 =0 DATE:Dec.01.2003 15:12 Bit No.6 = 0 Bit No.2 =0 MARKETING AREA=STANDARD...
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SERVICE DATA LIST NAME:ABC 123 TEL:1234567 DATE:Dec.01.2003 15:12 -- ADJUST -- PRINT MAIN REGIST: 77 PRN: SUB REGIST CCD MAIN ZOOM: 100 CCD: SUB ZOOM CCD MAIN REGIST: 100 CCD SUB REGIST: 100 ADF SUB ZOOM: 100 ADF MAIN REGIST: 100 ADF SUB REGIST: 100 SERIAL NUMBER: 12345678 CUSTOMER ID: 1...
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Error Code List • Print out error code as following table. (example) ☞ T-38 “Error code” ERROR CODE LIST CODE ERROR TIMES CODE ERROR TIMES CODE ERROR TIMES 0001 00000000 0002 00000000 0003 00000000 0004 00000000 0005 00000000 0006 00000000 0007 00000000 0008...
T.30 Protocol List • Print out T.30 or V8 protocol after communication. 1. SESSION NUMBER 2. FUNCTION NAME 3. DESTINATION NAME/TELEPHONE NUMBER 4. COMMUNICATION DATE & TIME 5. TOTAL PAGE NUMBER FOR THIS SESSION 6. COMMUNICATION SPEED AND ECM MODE 7.
7-12. Fixed zoom change • The fixed zoom ratios can be changed. Indication on LCD Reduction 2 Reduction 1 Expansion 1 Expansion 2 <Procedure> 1. Select the fixed zoom ratio that you wish to change. 2. Use the 10-Key Pad to type in the desired fixed zoom ratio. Default fixed zoom ratios and setting ranges according to marketing area <Metric>...
7-14. Clear Data • Each type of data can be cleared. Indication on LCD DRAM CLEAR ☞ S-106 SRAM CLEAR ☞ S-108 MEMORY CLEAR TOTAL CLEAR PM COUNTER I/C COUNTER APPLICATION COUNTER ☞ S-110 SCAN COUNTER PRINTER JAM COUNTER ADF JAM COUNTER TROUBLE COUNTER DRAM clear •...
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SRAM clear • To clear the settings for the functions listed at the right and return the functions to their default settings. • The following items are cleared (initialization). NOTES • Before executing “SRAM CLEAR,” be sure to record the setting values that are to be ini- tialized through “SRAM CLEAR.”...
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MODE Initialized Items Default Report/ List ☞ E-MAIL SETTING 1 SENDER NAME None MACHINE STATUS LIST S-12 E-MAIL ADDRESS None ☞ S-16 SMTP SERVER None SMTP TIMEOUT TEXT INSERT DEFAULT SUBJECT None ☞ E-MAIL SETTING 2 POP3 SERVER None MACHINE STATUS LIST S-12 POP3 PORT NO.
Memory clear • To clear the settings for the functions listed at the right and return the functions to their default settings. • The following items are cleared (initialization). NOTES • Before executing “SRAM CLEAR,” be sure to record the setting values that are to be ini- tialized through “SRAM CLEAR.”...
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MODE Initialized Items Default Report/ List ☞ REPORTING ACTIVITY REPORT MACHINE STATUS LIST S-12 RESERV. REPORT ☞ S-16 TX RESULT REPORT RX RESULT REPORT ☞ INIRTIAL USER DATA DATE & TIME None MACHINE STATUS LIST S-12 USER FAX NO. None ☞...
Total clear • The following counter are cleared (initialization). PM counter I/C counter Application counter Scan counter Printer jam counter ADF jam counter Trouble counter NOTES • After the “TOTAL CLEAR” function is performed, turn the machine off, then on again. •...
Security Mode • This mode is used to set various security functions. 8-1. Security Mode Function Tree SECURITY MACHINE COUNTER 8-2. Security Mode Setting Procedure NOTE • Be sure to keep the access procedure for the Security mode from any unauthorized per- sons not involved with service operations.
Soft Switch Set (UA1610f only) 9-1. Description • This machine is provided with a total of 64 soft switches used for making various adjust- ments. The initial values can be changed, defined to comply with the requirements unique to each individual country. •...
9-2. Default setting Country for each Marketing area NOTES • A different country may be applicable depending on the communications standard. • The marketing area settings can be set using the service’s choice of service mode. ☞ S-81 • Acording to the following table, the machines that are installed in the West Europe Area select “West Europe”...
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9-11. Soft Switch List Switch Bit No. Designation Page No. ☞ S-134 # 01 V.34 CI signal byte number reserved Time between phase C to phase D signal in V.17 Header TX selection open to user ☞ S-135 # 02 Transmit RTN signal level criteria Sent N.G page Send out NSF frame with station ID...
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Switch Bit No. Designation Page No. ECM Mode capability V.34 fall back level for V.34 TX. ☞ S-143 # 12 Send CTC after 4th PPR Send EOR after lowest speed TCF transmission timing after DCS MR capability for G3 Delay time between transaction Super fine printing capability for receiving ☞...
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Switch Bit No. Designation Page No. V.17 echo protection tone V.29 echo protection tone ☞ S-159 # 33 Compromise equalize enable (CEQ) in the transmit path (TCEQ) Compromise equalize enable (CEQ) in the receiver path (RCEQ) ☞ S-159 # 34 Password capability in DIS/ DTC frame Dial tone table switch time ☞...
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Switch Bit No. Designation Page No. Activity report Reservation report TX result report RX result report ☞ S-169 # 48 TX/ RX error report Error report for I-FAX and network scanner Error mail (I-FAX) Broadcast report Print RX mailbox report method ☞...
9-12. Soft Switch definition SOFT SWITCH: #01 Initial Setting Designation Function Bit HEX Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Byte num- 30 bytes 9 bytes 15 bytes 60 bytes V.34 CI signal byte Bit 2 number reserved Bit 1 S-134...
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SOFT SWITCH: #02 Initial Setting Designation Function Bit HEX Time between phase C to phase D signal RX Insensitivity 70 ms 120 ms 180 ms 60 ms in V.17 Bit 8 Bit 7 Example: Image -->EOP Header TX selec- 0: No tion open to user 1: Yes Reserved...
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SOFT SWITCH: #03 Initial Setting Designation Function Bit HEX Send out NSF 1: Yes frame with station 0: No Number of pause 0: No limitation within phone num- 1: Max. up to 2 “P” within inputted telephone number 0: Continue to dial Re-dial prohibit for 1: Not allowed to re-dial if no any FAX signal or NO ANSWER...
SOFT SWITCH: #04 Initial Setting Designation Function Bit HEX Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved 0: No Visible alarm 1: Yes - display message while sending / for RTN signal receiving RTN signal (RTN= Return To Nega- tive). 0: No Audible alarm 1: Yes - alarm for sending or receiving RTN sig-...
SOFT SWITCH: #06 Initial Setting Designation Function Bit HEX Ring on time to Time 50 ms 100 ms 150 ms 800 ms Bit 8 ignore ring off time Bit 7 at 1st cycle Reserved Reserved Reserved Reserved Ring off time at 1 Time 100 ms 250 ms 500 ms 1000 ms st.
SOFT SWITCH: #08 Initial Setting Designation Function Sending RTN sig- 0: (Normal, Fine)=(12,24) continue error line nal level 1: (Normal, Fine)=(6,12) continue error line Detect busy tone 0: Not to detect after dialing 1: Detect busy tone after dialing Sending CED sig- 0: Not to send nal After connec- 1: Send CED signal before DIS signal after...
SOFT SWITCH: #09 Initial Setting Designation Function Bit HEX Ringer fre- 10 to 75 20 to 20 to 75 10 to 75 quency Ringer frequency 57.5 Hz range detection Bit 8 Bit 7 Reserved Reserved TSI/CSI append 0: Not append “+” before send out TSI/CSI “+”...
(10) SOFT SWITCH: #10 Initial Setting Designation Function Bit HEX 0: Not to Print Print out RTN 1: Print Out RTN page report after transaction page report for TX/RX RTN signal 0: Print “OK” Confirmation 1: Print “NG” in case of sending or receiving RTN report result field signal Get gap time...
(11) SOFT SWITCH: #11 Initial Setting Designation Function Reserved Reserved Detect dial tone 0: No after pre-fix num- 1: Yes Pulse dial allowed 0: Yes to select 1: Not allowed 0: Not to display Protocol signal 1: Display V8 or T30 command within communica- display mode tion.
(13) SOFT SWITCH: #13 Initial Setting Designation Function Bit HEX MR capability for 0: Yes 1: No Description 20 sec 60 sec 120 sec 240 sec Delay time Bit 7 between transac- Bit 6 tion Super fine printing 0: No. capability for 1: Yes receiving...
(14) SOFT SWITCH: #14 Initial Setting Designation Function Bit HEX Reserved Reserved Reserved Reserved Memory size level 1: Up to 128 KB To RX 0: Based on system configuration Reserved Reserved Reserved Reserved Timer Time between V.34 ANSam sig- Bit 3 nal and FSK DIS Bit 2 signal...
(19) SOFT SWITCH: #19 Initial Setting Designation Function Level (dBm) -17 -16 -15 -14 -13 -12 -11 -10 Bit 8 Bit 7 Bit 6 Bit 5 CNG signal level Level (dBm) -9 -8 -7 -6 -5 -4 -3 -2 Bit 8 Bit 7 Bit 6 Bit 5...
(21) SOFT SWITCH: #21 Initial Setting Designation Function 0: Not to send NSS signal if remote side is same NSS signal before model 1: Send NSS signal if remote side is same model Duration 40 sec 60 sec 70 sec 120 sec CNG duration Bit 7 after dialing(T1)
(22) SOFT SWITCH: #22 Initial Setting Designation Function Detect busy tone 1: Check busy tone within dial tone detection before dial 0: Not to check Regard dial tone 1: Yes - Check dial tone after dialing as busy tone after 0: No dialing 0: Measure tone by input energy over thresh-...
(28) SOFT SWITCH: #28 Initial Setting Designation Function Bit HEX Time (ms) 0 100 200 300 400 500 600 700 Bit 8 Bit 7 Bit 6 Bit 5 Time (ms) 800 900 1000 1100 1200 1300 Bit 8 Time to dial after dial Bit 7 tone on the line Bit 6...
(29) SOFT SWITCH: #29 Initial Setting Designation Function Bit HEX Reserved Reserved Reserved Reserved Reserved Reserved Time 0 0.2 0.4 0.6 0.8 1.0 1.2 1.4 1.6 1.8 (sec) Bit 5 Bit 4 Bit 3 Bit 2 Bit 1 Time 2.0 2.2 2.4 2.6 2.8 3.0 3.2 3.4 3.6 3.8 (sec) Bit 5 Bit 4...
(33) SOFT SWITCH: #33 Initial Setting Designation Function Bit HEX Reserved Reserved V.17 echo protection 0: Off tone 1: On V.29 echo protection 0: Off tone 1: On Compromise equal- ize enable (CEQ) in 0: No the transmit path 1: Yes (TCEQ) Compromise equal- ize enable (CEQ) in...
(35) SOFT SWITCH: #35 Initial Setting Designation Function Bit HEX Time 300 ms 600 ms 1 sec 2 sec Dial tone table Bit 8 switch time Bit 7 Frequency 375Hz to 310Hz to 462Hz to range 462Hz 380Hz 580Hz Bit 6 Bit 5 Bit 4 Frequency...
(36) SOFT SWITCH: #36 Initial Setting Designation Function Bit HEX Re-dial attempts 0: No any limitation continue fail counter 1: limit up to bit 1 to 4 Reserved Reserved Reserved Reserved Reserved Reserved Counter Bit 4 Bit 3 Bit 2 Bit 1 Re-dial attempts fail limitation counter...
(37) SOFT SWITCH: #37 Initial Setting Designation Function Bit HEX Polling TX type for 0: V.34 V.34 modem 1: V.17 0: Yes- skip V.34 handshaking with remote Auto dial learning for side V.34 modem 1: No - retry from V.8 handshake 3429 3200 3000...
(38) SOFT SWITCH: #38 Initial Setting Designation Function Bit HEX Fine tune of 33.6 0: No - modem default setting kbps/ 31.2 kbps 1: Yes receiving speed for V.34 modem Set/Reset V.34 0: Reset transmit level devia- 1: Set tion Flags number V.34 flag number Bit 6...
(45) SOFT SWITCH: #45 Initial Setting Designation Function Bit HEX Reserved Reserved Reserved Reserved 0: OFF Closed network 1: ON 0: OFF Call transfer 1: ON Setting value (Times) Bit 4 Bit 3 Bit 2 Bit 1 No. of call transfer Setting value Reserved...
(48) SOFT SWITCH: #48 Initial Setting Designation Function Bit HEX 0: No Activity report 1: Yes 0: No Reservation report 1: Yes 0: No TX result report 1: Yes 0: No RX result report 1: Yes 0: No TX/ RX error report 1: Yes Error report for I-FAX 0: No...
(49) SOFT SWITCH: #49 Initial Setting Designation Function Bit HEX Reserved Reserved Reserved Reserved Print RX mailbox 0: Based on RX RESULT REPORT setting report method 1: Always printing Redial method if 0: Redial again communication fail 1: Based on redial time interval No.
(51) SOFT SWITCH: #51 Initial Setting Designation Function Bit HEX Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Print report Print report Descrip- Not to for each while report- tion print used T30 monitor report transaction ing error selection Bit 4 Bit 3 Send “un-sent page 0: From error page...
(58) SOFT SWITCH: #58 Initial Setting Designation Function Bit HEX Time out from PSK 0: 6 sec to FSK delay time 1: 30 sec Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved • Bit 8: This is the delay time for PSK signal after sending MCF or PPR command. The timer depends on regulations of each country.
(59) SOFT SWITCH: #59 Part 1 Initial Setting Designation Function Bit HEX Reserved Reserved Reserved Reserved Time between Greenwich mean time + T mean time +00:00 +00:30 +01:00 +01:30 Bit 6 Bit 5 Bit 4 Bit 3 Bit 2 Bit 1 Time between Greenwich mean time + T mean time...
(60) SOFT SWITCH: #59 Part 2 Initial Setting Designation Function Bit HEX Reserved Reserved Reserved Reserved Time between Greenwich mean time + T mean time +08:00 +08:30 +09:00 +09:30 Bit 6 Bit 5 Bit 4 Bit 3 Bit 2 Bit 1 Time between Greenwich mean time + T mean time...
(61) SOFT SWITCH: #59 Part 3 Initial Setting Designation Function Bit HEX Reserved Reserved Reserved Reserved Time between Greenwich mean time + T mean time -06:00 -06:30 -07:00 -07:30 Bit 6 Bit 5 Bit 4 Bit 3 Bit 2 Bit 1 Time between Greenwich mean time + T mean time...
(66) SOFT SWITCH: #64 Initial Setting Designation Function Bit HEX Reserved Reserved Reserved Reserved Print RX error report 0: No on RX side if no FAX 1: Yes signal is detected 10 PPS & 20 PPS 0: No selectable by user 1: Yes Reserved Reserved...
10. Fax Protocols 10-1. G3 ECM (G3 Error Correction Mode) • G3 ECM is the error correction system newly recommended by Consultative Committee of International Telephone & Telegraph of 1988. • By G3 ECM, documents are divided into blocks (called partial page) for transmission. If any error takes place in any frame (one partial page consists of 256 frames) on a partial page, the receiving party generates the retransmit request with erroneous frame num- bers.
10-2. Line Control Procedure of G3 mode communication • Basic communications diagram of G3 mode. This machine G3 machine (Transmission) (Receiving) Phase [START] Button press R side start This machine G3 machine (Receiving) (Transmission) Phase [START] Button press R side start 4507M502AA Drawing: Line Control S-182...
10-3. Table of reference code Code Function Confirmation to Receive. 1850 Hz or 1650 Hz 3 sec. Calling Station Identification. Command Repeat. Called Subscriber Identification. Disconnect. Digital Identification Signal. Digital Transmit Command. Digital Transmit Command. End of Message. 1,100 Hz. End of Procedure.
10-4. How to analyze the T30 protocol monitor • DCS or DIS • HEX Data as printed on page. ☞ S-87, S-102 • Example: V.17 Communication PROTOCOL MONITOR REPORT NAME: ABC TEL:886 3 4733507 DATE: APR.23’04 12:20 SESSION FUNCTION NO DESTINATION STATION DATE TIME PAGE MODE...
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DIS(DTC)/ DCS Bit Allocation Table of FIF (Facsimile Information Field) Designation DIS/ DTC “0”= Invalid “1”= Store-and-forward switching Internet fax simple mode Set to “0” “0”= Invalid “1”= Real-time Internet fax Set to “0” Set to “0” “0”= Invalid Invalid “1”= V.8 capabilities “0”...
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Designation DIS/ DTC “0”= Invalid Set to “0” “1”= Polling subaddress transmission (DTC) by Polled SubAddress (DIS)/PSA “0”= Invalid “1”= T.43 coding “0”= Invalid “1”= Plane interleave 38 Set to “0” 39 Set to “0” “0”= Without 40 Extend field “1”= With “0”= Invalid “1”= R8 x 15.4 lines/mm...
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Designation DIS/ DTC “0”= Invalid “1”= Document Transfer Mode (DTM) “0”= Invalid “1”= EDIFACT Transfer (EDI) 0: Without 56 Extend field 1: With “0”= Invalid “1”= Basic Transfer Mode (BTM) 58 Set to “0” “0”= Invalid Set to “0” “1”= Ready to transmit a character or mixed mode document (polling) “0”= Invalid “1”= Character mode...
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Designation DIS/ DTC “0”= Invalid “0”= Invalid “1”= North American Letter (215.9 mm × 279.4 mm) “1”= North American Letter capacity (215.9 mm × 279.4 mm) “0”= Invalid “0”= Invalid “1”= North American Legal (215.9 mm × 355.6 mm) “1”= North American Legal capacity (215.9 mm ×...
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Designation DIS/ DTC “0”= Invalid “1”= T.44 (Mixed raster content) mode “0”= Invalid “1”= Page length maximum strip size for T.44 (Mixed raster content) “0”= Without 96 Extend field “1”= With “0”= Invalid “1”= Color/mono-color multi-value 300 pixels x 300 pixels or 400 pixels x 400 pixels / 25.4 mm “0”= Invalid “1”= R4 x 3.85 lines/mm and/or 100 pixels x 100 pixels / 25.4 mm for color/mono-...
INTRODUCTION • This chapter contains the items required or used when troubleshooting various printer problems. 1-1. Electric Components Check Procedures • The following procedures can be used to check to see if an electric component is fully operational when a paper misfeed or a malfunction occurs in the printer. Sensors Step Check...
Switches Step Check Result Action Replace the switch. Does the input signal (NO) to the Controller/Mechani- Replace the Con- cal Control Board go from LOW to HIGH when the troller/Mechanical switch is actuated? Control Board. Not Use 4025T523AB Solenoids Step Check Result Action...
Motors Step Check Result Action Replace the Con- Is the LOCK signal of the Controller/Mechanical Con- troller/Mechanical trol Board HIGH when the printer is in the standby Control Board. state? Replace the motor. YES Replace the motor. Does the REM signal of the Controller/Mechanical Replace the Con- Control Board go from HIGH to LOW when the motor troller/Mechanical...
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Step Check Result Action Replace the motor or the Controller/ Mechanical Control Are the hookup connector of the motor and print jack Board. on the Controller/Mechanical Control Board con- nected properly? Connect the con- nector or the print jack properly. 4025T527AA...
1-2. Overall Control Configuration • Understanding the overall control configuration will help perform the troubleshooting pro- cedures for paper misfeeds, malfunctions, and image problems. Automatic Docu- Image Reading Control Panel ment Feeder (IR) Drive System (PWB-O) DC Stabilized Controller/Mechanical High Voltage Power Unit (PU) Control Board (PWB-P) Unit (HV1)
PAPER MISFEED 2-1. Initial Check Items • When a paper misfeed occurs in the printer, first make the following initial checks. Check Action Does the paper meet product specifications? Replace paper. Replace paper. Is the paper curled, wavy, or damp? Instruct user in correct paper storage.
2-2. Paper Misfeed Displays • The Error indicator lights up and a message appears in the display when a paper misfeed occurs. <Paper Take-Up Section Misfeed> 4980P555DA <Transport Section Misfeed> 4980P502DA <Procedure for cancelling the misfeed display> 1. Open the appropriate covers, remove the misfed paper and any remaining paper, and then close the covers.
2-4. Misfeed Detection Timing and Troubleshooting Procedures Paper Take-Up/Transport Misfeed <Detection Timing> Type Description MP tray Pick- up Jam 2nd tray Pick- The Paper Take-Up Switch does not turn on after the predetermined period up Jam of time has elapsed after paper take-up began. Bypass tray Pick-up Jam The Exit Sensor is not blocked after the predetermined period of time has...
Fusing/Exit Misfeed <Detection Timing> Type Description The Exit Sensor is not unblocked after the predetermined period of time Fuser Jam has elapsed after the Paper Take-Up Switch is turned on. Remains If all of the following conditions are met paper Jam 1 •...
MALFUNCTIONS/WARNING • The CPU performs a self-diagnosis on the condition of the unit, and if a malfunction is detected, the warning appears alternately with the error code in the display. 4980P550DA <Procedure for cancelling a malfunction display> • In the C05XX trouble, turn the machine off, then on with the STOP key held down. •...
Malfunc- Malfunction Name Description tion Code • The voltage of the Thermistor remains low for a prede- termined period of time when a warm-up cycle is started. • The temperature detected by the Thermistor remains lower than a reference value for a predetermined period of time for the period of time that begins 5 sec.
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Malfunc- Malfunction Name Description tion Code C133C Modem error • A malfunction occurred in the Modem. ROM checksum • A malfunction occurred in the ROM. C133D error • The laser output exceeds the upper limit value. C13F0 Laser error • The laser output remains lower than the lower limit value.
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C0210: H.V. abnormal <Detection Timing> Description • The Drum Charge Monitor Voltage (HVC_MON) signal falls outside a predetermined range at any time after the lapse of a predetermined period of time after the Power Switch has been turned ON. • The Image Transfer Voltage Monitor signal (T_MON_V) and Image Transfer Current Monitor signal (T_MON_I) fall outside a corresponding predetermined range.
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C0500: Fuser warm up error <Detection Timing> Description • The voltage of the Thermistor remains low for a predetermined period of time when a warm-up cycle is started. • The temperature detected by the Thermistor remains lower than a reference value for a predetermined period of time for the period of time that begins 5 sec.
C0510: Fuser temperature low <Detection Timing> Description • The temperature detected by the Thermistor remains lower than the set temperature continuously for a predetermined period of time while the fusing temperature control is being provided. (The set temperatures are as follows: 140 °C during a print mode at 600 dpi;...
C0520: Fuser overheat <Detection Timing> Description • The temperature detected by the Thermistor remains higher than 235 °C for a predeter- mined period of time while the fusing temperature control is being provided. <Troubleshooting Procedures> Relevant Electric Parts Fusing Unit Controller/Mechanical Control Board (PWB-P) Thermistor (TH1) Thermostat (TS1)
C1200: ASIC memory abnormal <Detection Timing> Description • An error occurred while writing to or reading the SRAM on the Control Board (PWB-C). <Troubleshooting Procedures> Relevant Electrical Components Controller/Mechanical Control Board (PWB-P) WIRING DIAGRAM Step Action Ref. Page Location Control Signal (Electric Parts) Turn the copier off, then on –...
C133B: Communication with option error <Detection Timing> Description • Communication could not be established with the Controller Control Board within 5 sec- onds while printing. <Troubleshooting Procedures> Relevant Electrical Components Controller/Mechanical Control Board (PWB-P) WIRING DIAGRAM Step Action Ref. Page Location Control Signal (Electric Parts)
(12) C13F0: Laser error <Detection Timing> Description • The laser output exceeds the upper limit value. • The laser output remains lower than the lower limit value. <Troubleshooting Procedures> Relevant Electric Parts PH Unit Controller/Mechanical Control Board (PWB-P) Flat cable WIRING DIAGRAM Step Action...
(14) C14A3: IR lamp malfunction <Detection Timing> Description • The luminosity level of the Exposure Lamp is not stabilized within the predetermined period of time. <Troubleshooting Procedures> Relevant Electric Parts IR Unit Controller/Mechanical Control Board (PWB-P) WIRING DIAGRAM Step Action Ref.
MALFUNCTIONS RELATED TO POWER SUPPLY 4-1. Power is not Turned ON. Relevant Electric Parts Controller/Mechanical Control Board (PWB-P) Power Unit (PU1) Wiring Diagram Step Check Result Action (Location) Is the power cord plugged Plug the power cord into the – into the power outlet? power outlet.
IMAGE QUALITY PROBLEMS 5-1. Troubleshooting Image Quality Problems • This chapter is divided into two parts: “Initial Checks” and “Troubleshooting for Specific Image Quality Problems”. • If an image quality problem occurs, first go through the “Initial Checks” and, if the cause is still not identified, continue to “Troubleshooting for Specific Image Quality Problems”.
5-3. Troubleshooting for Specific Image Quality Problems • Determine if the failure is attributable to the input system (Image Reading Section) or the output system (Engine section). Check Result Cause Full-size copy Reduced copy Copy made at a reduced zoom ratio Input (image reading) system 1177T04YA...
Image reading system: Low image density <Sample of Image Quality Problem> 4011T003AA <Troubleshooting Procedures> Step Check Result Action Is the surface of the Original Glass dirty? YES Clean it. Are the Shading Sheet or back surface YES Clean them. of the Original Glass dirty? Are the mirror or lens dirty? YES Clean them.
Image reading system: Foggy background or rough image <Sample of Image Quality Problem> 4011T004AA <Troubleshooting Procedures> Step Check Result Action Does sunlight or any other extraneous YES Protect the copier from extrane- light enter the machine? ous light. Is the document damaged or dirty? YES Replace the document.
Image reading system: Black streaks or bands <Sample of Image Quality Problem> 4011T017AA 4011T023AA <Troubleshooting Procedures> Step Check Result Action Is the document damaged or dirty? YES Replace the document. Is the Original Pad dirty? YES Clean it. Does the Original Cover not lie flat? YES If the Original Cover is deformed or the hinges are damaged, replace the Original Cover.
Image reading system: Black spots <Sample of Image Quality Problem> 4011T521AA <Troubleshooting Procedures> Step Check Result Action Is the document damaged or dirty? YES Replace the document. Is the Original Pad dirty? YES Clean it. Is the Original Glass dirty? YES Clean it.
Image reading system: Blank streaks or bands <Sample of Image Quality Problem> 4011T015AA 4011T020AA <Troubleshooting Procedures> Step Check Result Action Is the document damaged or dirty? YES Replace the document. Is the Original Pad dirty? YES Clean it. Does the Original Cover not lie flat? YES If the Original Cover is deformed or the hinges are damaged, replace the Original Cover.
Image reading system: Uneven image <Sample of Image Quality Problem> 4011T528AA <Troubleshooting Procedures> Step Check Result Action Is the Scanner Motor drive being trans- Correct drive coupling mecha- mitted? nisms. Replace it. Is the harness of the Exposure Lamp YES Correct it. catching? Is there enough slack in the Timing Belt? Correct it.
Printer system: Blank or black prints <Typical Faulty Images> 4011T036AA 4011T035AA <Troubleshooting Procedures> Step Check Result Action Is a printed page blank? YES Check PH Unit connectors for proper connection. Is the coupling of the drive mechanism of Check coupling of drive mech- the Imaging Cartridge properly connected? anism for connection and cor- rect as necessary, or replace...
Printer system: Blank spots <Typical Faulty Image> 4011T008AA <Troubleshooting Procedures> Step Check Result Action Is paper damp? YES Replace paper for one just unwrapped. Is the PC Drum scratchy? YES Replace Drum Cartridge. Is there foreign matter on paper path? YES Remove foreign matter.
(11) Printer system: Low image density <Typical Faulty Image> 4011T003AA <Troubleshooting Procedures> Step Check Result Action Is paper damp? YES Replace paper for one just unwrapped. Is there toner left in Toner Cartridge? Replace Toner Cartridge. Is PC Drum faulty (life)? YES Replace Drum Cartridge.
(12) Printer system: Foggy background <Typical Faulty Image> 4011T004AA <Troubleshooting Procedures> Step Check Result Action Is PC Drum scratchy? YES Replace Drum Cartridge. Is developing bias contact terminal in good Clean contact terminal or contact with the mating part? check terminal position. Is PH window dirty? YES Clean.
(14) Printer system: Black streaks or bands <Typical Faulty Images> 4011T017AA 4011T023AA <Troubleshooting Procedures> Step Check Result Action Is paper path dirty with toner? YES Clean. Is PC Drum scratchy or dirty? YES Replace Drum Cartridge. Is Fusing Roller scratchy or dirty? YES Replace Fusing Unit (Fusing Roller).
FAX Error (UA1610f only) 6-1. Communication Error 4980P513AA Outline • Error caused by a problem of communication functioning. Five possible causes of errors are: 1. Communication is discontinued by a machine error. 2. Communication is discontinued by a machine trouble. 3.
6-2. Error Code Reception Code Possible Causes of Error. 0001 No G3 signal received within 35 sec. in manual receive mode. 0003 Received DIS after sending DIS signal. 0004 Received DCN after sending DTC signal. 0006 Detect busy tone within receiving phase B. 0009 Can not receive any signal within 35 sec.
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Code Possible Causes of Error. - Remote monitor level error. Remote side can’t access in RSD. - The Customer machine has updated the firmware now. 0026 - The Service Tech. Rep. updated remote machine firmware by RSD 0029 Mailbox password not programmed or matched for mailbox receiving. 002A Line Problem 0030...
Code Possible Causes of Error. 005B Did not detect phase E signal after primary channel within 6 seconds. 005C Detect busy tone within control channel after phase C. 005D Remote-side disconnect at phase C (V.34). 005E Did not detect control channel signal after received RCP frame within 6 seconds. 005F Did not detect silence after sending JM signal for polling TX function.
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Code Possible Causes of Error. Modem not ready to receive V.34 data during 6 seconds after receiving CFR sig- 008F nal. 0090 Called side document not ready for our polling. Sending out DCS+TCF signal 3 times consecutively but no signal in response 0091 from receiver.
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Code Possible Causes of Error. At phase-D, transmitting unit sends out EOP 3 times consecutively, but receives 00C1 no answer from receiving unit. 00C2 Remote side disconnect after sending out V.8 CM signal. After sending MPS signal, the received signal is not one of MCF, RTN, PIP, PIN, 00C4 RTP, DCN.
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Code Possible Causes of Error. At phase-D, transmitting unit sends out PPS_EOP 3 times consecutively but no 00E8 answer. 00E9 Receive PIN signal after sent last page three times. 00EA Did not receive any response in RR response procedure after sending PPS_EOP. At phase-D, transmitting unit sends out PPS_EOM 3 times consecutively but no 00EB answer.
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CONTENTS GENERAL 1. SPECIFICATIONS ................... G-1 DIS/REASSEMBLY, ADJUSTMENT 1. MAINTENANCE SCHEDULE ................D-1 2. REPLACEMENT/CLEANING OF PARTS ............D-2 (1) Cleaning of the Paper Take-Up Roll ..........D-2 (2) Replacement of the Paper Take-Up Roll ......... D-2 (3) Cleaning of the Pick-Up Roller ............D-3 (4) Removal of the Pick-Up Roller ............
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(1) The Original misfeeds ..............T-7 3. TIMING CHART ....................T-8...
SPECIFICATIONS Name Automatic Document Feeder Installation method Inserted at upper-rear side of main unit Original type Plain paper: 35 to 128 g/m (9 to 34 lb.) Detectable Original sizes A5 L, B5 L, A4 L, Legal L, Letter L, Invoice L Custom size width: 138 to 216 mm;...
MAINTENANCE SCHEDULE • To ensure that the printer produces good printed pages and to extend its service life, it is recommended that the maintenance jobs described in this schedule be carried out as instructed. PM Parts Clean Replace Ref. Page in This Manual ☞...
REPLACEMENT/CLEANING OF PARTS Cleaning of the Paper Take-Up Roll 1. Open the Document Feeder Cover. 2. Using a soft cloth, wipe clean the surface of the Paper Take-Up Roller. 1382E002AA Replacement of the Paper Take-Up Roll 1. Open the Document Feeder Cover. 2.
5. Remove the Pick-Up Roller/Paper Take-Up Roller Assy. 1382E009AA NOTE • When installing the Pick-Up Roller/Paper Take-Up Roller Assy., make sure that the notch in the shaft of the Paper Take-Up Roller is positioned on the top. 1382E013AC 6. Remove the Paper Take-Up Roller. 1382E010AA Cleaning of the Pick-Up Roller 1.
Removal of the Pick-Up Roller 1. Remove the Pick-Up Roller/Paper Take-Up Roller Assy. ☞ D-2 2. Remove the Pick-Up Roller. 1382E011AA Cleaning of the Registration Rollers 1. Open the Document Feeder Cover. 2. While turning the Document Feed Knob in the direction shown in the illustration, use a soft cloth to wipe clean the Registration Rollers.
Cleaning of the Paper Separator Pad 1. Open the Document Feeder Cover. 2. Using a soft cloth, wipe clean the surface of the Paper Separator Pad. 1382E005AA Removal of the Paper Separator Pad 1. Open the Document Feeder Cover. 2. Remove the Paper Separator Cover. 1382E006AB 3.
DISASSEMBLY/REASSEMBLY 3-1. Names/Removal of External Parts 1382D001AB Name Removal Procedure Open the Document Feeder Cover. → Remove the two Document Feeder screws. → Remove the Document Feeder Cover. Cover Open the Document Feeder Cover. → Remove the Rear Cover. → Remove the screw, and then remove the Docu- Document Feeder Tray ment Feed Knob.
3-2. Removal of Circuit Boards NOTES • When removing a circuit board, refer to the precautions for handling printed circuit boards and follow the corresponding removal procedures. • The following removal procedures omit the removal of the applicable component from connectors and circuit board supports.
2. Unplug all connectors connected to the circuit board. 1382D003AA 3. Remove the two screws, and then remove the Automatic Document Feeder Control Board. 1382D004AB 3-3. Disassembly Removal of the Automatic Document Feeder Main Motor 1. Remove the Rear Cover. ☞...
ADJUSTMENTS 4-1. Electrical/Image Adjustment Accessing the Service Mode 1. Press the Utility key. 2. Press the following keys in order to enter the Service mode. Stop → 0 → 0 → Stop → 0 → 1 NOTE • Be sure to keep the access procedure for the Service mode from any unauthorized per- sons not involved with service operations.
Height Adjustment 1. Check the gap between the Original Glass and the spacer on the Automatic Document Feeder. NOTE • Be sure to open, then close the Automatic Docu- ment Feeder, and then check during pre-lighting of the scanner. 1382U024AA 2.
Leading Edge Tilt Adjustment 1. Print the test pattern. 2. Draw lines 100 mm (A and B) from the center of the test pattern, as shown in the illustration. 100 mm 100 mm 1382D007AA 3. Load the test pattern into the Automatic Docu- ment Feeder, and then print five single-sided cop- ies.
Automatic Document Feeder Sub-Scanning Zoom Ratio Adjustment <Reference> • Adjust the length of C in the copy of the test pat- tern so that the following specification is met. 1382D009AA Zoom Ratio Specification Mode Function Setting Range Full Size 95 to 105 200 ±...
Automatic Document Feeder Main Scanning Registration Adjustment <Reference> • Adjust the amount that widths D and E in the copy of the test pattern are shifted so that the following specification is met. 1382D011AA Specification Mode Function Setting Range 90 to 110 0 ±...
Automatic Document Feeder Sub-Scanning Registration Adjustment <Reference> • Adjust the width of F in the copy of the test pattern so that the following specification is met. 1382D010AA Specification Mode Function Setting Range 90 to 110 20 ± 3.0 mm “ADJUST”...
INTRODUCTION • This chapter contains the items required or used when troubleshooting various printer problems. 1-1. Electric Components Check Procedures • The following procedures can be used to check to see if an electric component is fully operational when a paper misfeed or a malfunction occurs in the printer. Sensors Step Check...
Clutches Step Check Result Action Replace the Con- Does the output signal of the Controller/Mechanical troller/Mechanical Control Board go from HIGH to LOW when the clutch Control Board. is energized? YES Replace the clutch. 4025T528AA Motors Step Check Result Action Replace the Con- Is the LOCK signal of the Controller/Mechanical Con- troller/Mechanical...
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Step Check Result Action YES Replace the motor. Does the input signal to the Controller/Mechanical Control Board go from HIGH to LOW when the motor Replace the Con- is energized? (The input signal varies depending on troller/Mechanical the direction of rotation.) Control Board.
PAPER MISFEED 2-1. Initial Check Items • When a paper misfeed occurs in the printer, first make the following initial checks. Check Action Does the paper meet product specifications? Replace paper. Replace paper. Is the paper curled, wavy, or damp? Instruct user in correct paper storage.
2-2. Paper Misfeed Displays • The Error indicator lights up and a message appears in the display when a paper misfeed occurs. <Automatic Document Feeder Misfeed> C4506P298CA <Procedure for canceling the misfeed display> 1. Open the appropriate covers, remove the misfed paper and any remaining paper, and then close the covers.
2-3. Locations of Misfeed Detection Sensors Paper Take-Up Sensor Original Detection Sensor (PC1) (PC2) Leading Edge Detection Sensor (PC3) 4980T002AA...
2-4. Misfeed Detection Timing and Troubleshooting Procedures The Original misfeeds <Detection Timing> Type Description • The Paper Take-Up Sensor is not unblocked after the predeter- mined period of time has elapsed after document feeding began. • The Paper Take-Up Sensor is not blocked after the predeter- mined period of time has elapsed after the Paper Take-Up Sen- ADF Jam sor is unblocked.
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CONTENTS GENERAL 1. SPECIFICATIONS ................... G-1 DIS/REASSEMBLY, ADJUSTMENT 1. MAINTENANCE SCHEDULE ................D-1 2. REPLACEMENT/CLEANING OF PARTS ............D-2 (1) Cleaning of the Paper Take-Up Roll ..........D-2 (2) Replacement of the Paper Take-Up Roll ......... D-2 3. DISASSEMBLY/REASSEMBLY ..............D-3 3-1.
SPECIFICATIONS Name 2nd Paper Feed Cassette Type of paper Plain and recycled paper: 60 to 90 g/m (16 to 24 lb.) Media sizes A4 L and Letter L Paper capacity Maximum 500 sheets (80 g/m ) (21 lb.) Registration Center Power source DC 24 V, DC 5 V (supplied by main unit) Power consumption...
MAINTENANCE SCHEDULE • To ensure that the printer produces good printed pages and to extend its service life, it is recommended that the maintenance jobs described in this schedule be carried out as instructed. Replace Ref. Page Making one PM Parts Clean in This Continuous...
REPLACEMENT/CLEANING OF PARTS Cleaning of the Paper Take-Up Roll 1. Raise the main unit to separate it from the Paper Feed Cassette. 2. Using a soft cloth, wipe clean the surface of the Paper Take-Up Roller. 4136E002AA Replacement of the Paper Take-Up Roll 1.
DISASSEMBLY/REASSEMBLY 3-1. Identification of Exterior Parts and Removal Procedures for Them 4516D001AA Name Removal Procedure Remove the four screws. → Remove the Rear Cover. Rear Cover Remove the Rear Cover. → Remove the two screws. Right Cover → Remove the Right Cover. Remove the Rear Cover.
3-2. Removal of Circuit Boards NOTES • When removing a circuit board, refer to the precautions for handling printed circuit boards and follow the corresponding removal procedures. • The following removal procedures omit the removal of the applicable component from connectors and circuit board supports.
3-3. Disassembly Removal of the Paper Feed Cassette Paper Take-Up Unit 1. Raise the main unit to separate it from the Paper Feed Cassette. 2. Unhook the two tabs, and then remove the cover. 4516D003AB 3. Remove the actuator. 4136D035AA 4.
Removal of the Paper Feed Cassette Paper Take-Up Solenoid 1. Remove the Paper Feed Cassette Paper Take-Up Unit. 2. Remove the screw, and then remove the cover. 3. Remove the screw, unplug the connector, and then remove the Paper Feed Cassette Paper Take-Up Solenoid.
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CONTENTS GENERAL 1. SPECIFICATIONS ................... G-1 DIS/REASSEMBLY, Updating the Firmware 1. Updating the Firmware ..................D-1 2. DISASSEMBLY/REASSEMBLY ..............D-3 (1) Removal of the Network Interface Card ........... D-3 (2) Removal of the Plate NIC Board ............D-3 (3) Removal of the Internet Fax & Network Scan Kit ......D-4 TROUBLESHOOTING 1.
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Updating the Firmware 1. Connect the Network Interface Card and PC with the network by using the RJ45 net- work cables. 2. Start up the [MS-DOS prompt] or [Command prompt] of PC. 3. Input “ftp”, and then input the [IP address]. C:\>ftp XXX.XXX.XXX.XXX NOTE Confirm with the user’s system administrator or network administrator on the IP address.
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18. Check that the firmware has been updated properly using the following messages that should appear. step 1: Command format is correct step 2: Program’s header is right step 4: Flash ROM erase OK step 5: Flash ROM write OK step 6: Program complete 19.
DISASSEMBLY/REASSEMBLY Removal of the Network Interface Card 1. Turn OFF the Power Switch and unplug the power cord from the power outlet. 2. Remove the Rear Cover. (5 screws) NOTES Use the following precautions when installing the Rear Cover. • Make sure that the cover is positively placed inside 1383U004AB the guide (Top and bottom).
2. Loosen one screw at the lower left corner of the PWB mounting bracket and remove the two fixing screws on the right. 3. Slide out the PWB mounting bracket in the direc- tion of the arrow. NOTES Use the following precautions when installing the 4980U043AB PWB mounting bracket.
TROUBLESHOOTING 1-1. Troubleshooting Procedure Overview • If the following symptoms occur when the machine is restarted after the Network Inter- face Card or the Internet Fax & Network Scan Kit has been mounted, check the board and connectors for proper connection. If the symptom persists, replace the defective part or parts.
1-3. Main Error Messages and Their Remedies Message Cause Remedy *COMM.ERROR* Communication is not possi- Check the transmission XXXX SERVER ble because of some problem results. in the machine or the condition Consult with the network of the network or server. administrator.
1-4. Troubleshooting Functions Scan to E-Mail Transmission Condition Cause Action Transmission is not The connections are Check the LED indicator on the possible. incorrect. hub, and check the connections. The settings necessary Specify the necessary network set- for the device are not reg- tings.
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Internet Fax Reception Condition Cause Action Reception is not The connections are Check the LED indicator on the possible. incorrect. hub, and check the connections. The setting to not auto- Specify a time interval for automati- matically check for new e- cally checking for new e-mail mes- mail messages has been sages.
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Direct Fax Sending (Gateway TX) Condition Cause Action Data does not The Unimessage Pro I- Check the Unimessage Pro I-Net arrive at the copier. Net Portal settings are Portal settings. incorrect. Since the size of the Reduce the size of the data, for received data is large, it example, by decreasing the number cannot be received due to...
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Condition Cause Action The number of Depending on the — digits in an input or browser, scroll within the display area and input area. If this is not the number of possible, this should not characters that affect the actual setting can be registered operation, although it may are different.
1-5. List of Communication Error Codes • The following error codes appear in TX Result Report, RX Result Report. Error code Description 0072 A connection to the SMTP server cannot be established. Communication is not possible because of some problem in the machine 0073 or the condition of the network or SMTP Server.
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