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Symptom
Cannot hear the
● Is the earpiece volume too low?
other party.
When making a call,
● Is
a beeping sound
is heard from the
earpiece and a
● Is the wireless line busy or is the phone
connection cannot be
established.
● Is manner mode turned on?
The LED indicator
flashes but the ring
tone does not play.
● Is
● Is the battery pack attached properly?
Cannot charge the
● Are the plug and connector of the AC
battery pack.
When the camera is
● Is a finger or other object covering the
activated, no subject
is displayed.
•
For more detailed information, visit the following au troubleshooting sites:
- From an au cell phone: R ⇒ Top Menu/Search ⇒ auお客さまサポート (au Customer Support) ⇒
オンラインマニュアル (Online Manual) ⇒ 故障診断Q&A (Troubleshooting FAQ)
- From a PC: http://www.kddi.com/customer/service/au/trouble/kosho/index.html
Possible Cause
(out of range indicator) displayed?
Or are you in a location where the signal
is too weak?
you are calling on another line?
(ring tone off indicator) displayed?
adapter inserted properly?
camera lens?
Remedy
Press u during a call to increase the
earpiece volume.
Move to a location where
indicator) is no longer displayed. Also
check the Area Setting.
End the call and try again later.
Hold down ( for at least one second to
turn off manner mode.
Increase the volume of the incoming call
ring tone.
Attach the battery pack properly.
Insert the plug and connector firmly.
Check the position of the camera lens and
remove the obstacle.
Page
24
(out of range
16, 27
22
24
25
12
13
38
55
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