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Iwatsu Platinum series Quick Reference Manual

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FEATURE OPERATION CODES
All features listed except those marked with a † require the user to lift the receiver before
operating the feature. Press [FEAT]+[#]+[9]+[button] to determine the function of a button.
Absence Message
Return Time.....................[Absence Message] + 1 + HH:MM
Return Date .....................[Absence Message] + 2 + DD
Meeting Time ...................[Absence Message] + 3 + HH:MM
Telephone No. .................[Absence Message] + 4 + (Phone No.) + #
Cancel .............................[Absence Message] + *
Account Code .....................[Account Code] + (Code) + *
Auto Repeat Dial .................[Auto Repeat Dial]
Cancel .............................[Auto Repeat Dial] + *
BGM-On†............................[BGM]
Off† .................................[BGM]
Busy ICM Callback ..............[ICM Call Back]
Cancel .............................[ICM Call Back] + *
Busy Number Callback ........[Timed Trunk Queue]
Cancel .............................[Timed Trunk Queue] + *
Busy Trunk Queue ..............[Trunk Queuing]
Cancel .............................[Trunk Queuing] + *
Call Coverage [CCV] ...........[Delayed n], [Immed. n], [No ring n]
Immediate........................[CCV] + 1
Delay Indication ...............[CCV] + 2
No Ring ...........................[CCV] + 3
Call Mode Change ..............Tone to Voice: ICM extension + #
Call Mode Change†.............Voice to Tone: [Calling Mode CHG]
Call Park Pick Up ................[Call Park Pickup] + Ext.No.
Call Pick Up
Internal Group..................[Call Pickup In]
External Group.................[Call Pickup Out] + Group No.
Direct Extension...............[Spec. Call Pickup] + Ext.No.
Conference
Add On ............................[TRAN] + Ext.No.+ [ADD]
Multi Line .........................[HOLD] + (Line 2) + [ADD] + (Line 1)
Trunk to Trunk .................[HOLD]
Display Change...................[LCD Mode Change]
Extension Lock....................[Station Lockout] + (Password)
Release ...........................[Station Lockout] + (Password)
Flexible Call Forwarding
All ....................................[FORWARD] + Call Type (1-3) + 1 + (Destination)
Busy/No Answer ..............[FORWARD] + Call Type (1-3) + 2 + (Destination)
No Answer .......................[FORWARD] + Call Type (1-3) + 3 + (Destination)
All External ......................[FORWARD] + Call Type (1-3) + 4 + (Destination (90-99))
Cancel .............................[FORWARD] + * + Call Type (1-4)
Follow Me
[FORWARD] + [FORWARD] + Call Type + (Ext. No.)
Flash-Short .........................[Short Flash]
Last No. Redial ...................[SPEED] + #
Meet-Me Page Answer........[Meet Me]
Memo Dial
Set...................................[Memo Dial] + (Phone No.) + [Memo Dial]
Dial ..................................[Memo Dial]
Message Waiting
Set...................................[MESSAGE] + #
Cancel .............................[MESSAGE] + * + Ext.No.
Display.............................[MESSAGE]
Answer ............................[MESSAGE] + #
Clear................................[MESSAGE] + * *
Privacy Release ..................[Privacy Release]
Save No. Redial ..................[Save No. Redial]
Speaker Phone
Full/Half duplex ................[Speaker Duplex] or [FEAT] + [6] + [6]
Speed Dial Registration†
Number............................[FEAT] + [SPEED] + (Code) + (Phone No.) + [FEAT]
Trunk Group.....................[FEAT] + [SPEED] + # + (Code) + (LineNo.) + [FEAT]
Name...............................[FEAT] + [SPEED] + * + (Code) + (Name) + [FEAT]
Speed Dial ..........................[SPEED] + (Code)
Speed Dial-Scroll ................[SPEED] + * + (Code) + */# + [SPEED]
Transfer to Park ..................[TRAN] + [PARK] + Ext.No.
Time Reminder
Set...................................[Reminder] + HH:MM
Cancel .............................[Reminder] + *
Universal Night Answer .......[UNA Pickup]
Whisper Page .....................Press *
Depending on the hardware, software and programmed functions in your Iwatsu system,
available features and feature operations may differ from those listed in this guide. For
more information contact your authorized Iwatsu distributor.
1-800-974-5070
www.iwatsu.com
Iwatsu Voice Networks
8001 Jetstar Drive
Printed in USA
Irving, TX 75063
August 2007
Part Number: N/A

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Summary of Contents for Iwatsu Platinum series

  • Page 1 Universal Night Answer ..[UNA Pickup] Whisper Page .....Press * Depending on the hardware, software and programmed functions in your Iwatsu system, available features and feature operations may differ from those listed in this guide. For more information contact your authorized Iwatsu distributor.
  • Page 2 Series IP and Digital Telephones. E-Response Help Call ..........12 Exclusive Hold On Outside Line .......16 For more information, refer to your Iwatsu Owner’s Manual or contact your authorized Iwatsu distributor. FEAT (Feature Key) ..........2 Only Iwatsu qualified personnel are authorized to FEATURE OPERATION CODES .....

  • Page 3: Direct Inward System Access

    The intercom system is the internal network access code and phone number. used to communicate between the telephone exten- sions in your Iwatsu system. Pressing the [ICM] To register a flash to make another call button connects you to an intercom line for conver- •...

  • Page 4: Basic Features

    Universal Night Answer 911 Dialing If you need to pick up an incoming call when the At default, your Iwatsu system is programmed to system is in the night mode: • Lift receiver. automatically contact your local Public Safety An- swering Point (PSAP) when 911 is dialed.
  • Page 5 To display a stored text message Picking Up a Call On Hold • Press [TEXT MSG] + to display a stored text • Press the key with either the green or the red message. flashing lamp to pick up the call being held on that line.
  • Page 6 You may choose one of eight different ringing tones Menu Key Features to distinguish your station from others. The Iwatsu Platinum Series 12i/d IP and Digital To play a ringing tone at your system extension: Telephones are equipped with menu keys. Fre- •...
  • Page 7 DISPLAY MENU FEATURE OPERATION Master Hunt Groups The Iwatsu Enterprise-CS allows extensions to be Conference Call programmed into Hunt Groups. Each Hunt Group is The Iwatsu Enterprise-CS allows you to make assigned code and when dialed the system conference calls with any combination of up to four searches for the first idle extension.
  • Page 8 To stop recording a call to voice mail Forward While recording a call with the [RECORD] button lit: Set Forward Destination • Press the [RECORD] button or hang up. From the Display Menu: To play a recorded call: • Press the Scroll > Fwd menu key on your •...
  • Page 9 To change the type of indication at your phone: Cancel Follow Me (From the forwarded station) • Do not lift the receiver. • Lift the receiver (handset). • Press the FEAT button. • Press Scroll > Fwd—only once. • Press the desired [CALL COVERAGE] button. •...
  • Page 10 Speed Dial (12i/d) Call Storage (System) Your telephone may be programmed to capture, Note: The name, number, or trunk group being store and display telephone numbers and IDs from registered is not displayed on the 12i/d telephone calls received with Caller ID, ANI or DNIS informa- display.
  • Page 11 To activate / deactivate or change the Voice Mail Transfer to Park Monitor mode: You can transfer a call to another user’s individual • While your station is idle, press Speaker. park on their telephone. The call can then be picked •...

  • Page 12: Advanced Features

    ISDN BRI lines. To set an outside line to be selected for speed Making an E-Response Help Call dialing: If programmed, your Iwatsu Enterprise-CS System • Do not lift receiver. provides emergency notification to a group of • Press the FEAT button.