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Toyota 2012 RAV4 EV Owner's Manual

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Page 1 RAV4 EV 2 0 1 2 Quick RefeRence Guide...
Page 2 Your dealership and the entire staff of Toyota Motor Sales, U.S.A., Inc. wish you many years of satisfied driving in your new RAV4 EV. A word about safe vehicle operations This Quick Reference Guide is not a full description of RAV4 EV operations.
Page 3: Table Of Contents
SAFETY AND EMERGENCY FEATURES Doors-Child safety locks Emergency tire puncture repair kit 45 Floor mat installation Seat belts Seat belts-Shoulder belt anchor Star Safety System 46-47 Tire Pressure Monitoring (warning) System Visit your Toyota dealer for information on customizing this feature.
Page 4 OVERVIEW Instrument panel Steering wheel controls Steering wheel audio controls Telephone controls Multi-Information Display switch Speech command button Cruise control Headlight and turn signal control Wiper and washer controls Emergency flasher switch Navigation/Audio system* Power button Immobilizer indicator Clock and HVAC display Front passenger occupant classification indicator Air Conditioning controls Seat heater controls...
Page 5 Rear window and outside rearview mirror defogger switch 12V DC Power outlet SPORT mode switch VSC OFF switch Tilt and telescopic steering release Manual headlight leveling dial Instrument panel light control * For details, refer to the “Navigation System Owner’s Manual.”...
Page 6: Overview
Plug-in indicator (yellow/green) Output control warning SOC (state of charge) warning Master warning Open door warning If indicator does not turn off within a few seconds of starting EV System, there may be a malfunction. Have vehicle inspected by your Toyota dealer.
Page 7 SRS Airbag warning Low Tire Pressure Warning Electric power steering system warning Front passenger occupant classification indicator Headlight low/high beam indicator Turn signal indicator Transmission shift position indicator Vehicle Stability Control (VSC) OFF indicator Slip indicator/Hill-start Assist Control (HAC) indicator Cruise control indicator /Cruise control SET indicator Anti-lock Brake System warning...
Page 8: Keyless Entry
OVERVIEW Keyless entry Beep sound can be switched ON or OFF. Refer to the Owner’s Manual for more details. Locking operation Push Unlocking operation Push ONCE: Driver door TWICE: All doors NOTE: If a door is not opened within 60 seconds of unlocking, all doors will relock for safety.
Page 9: Smart Key System
Smart Key system Start function Green indicator ON Depress Push brake pedal Carrying NOTE: Shift position must be in Park and brake pedal depressed. Power (without starting EV System) Without depressing the brake pedal, pressing the “POWER” switch will change the operation mode in succession from: ACCESSORY Accessories such as the radio will operate.
Page 10: Charge Port
OVERVIEW Charge port Driver seat Unlock Open Pull up Hood release Pull up latch and raise hood Pull Engage support rod Lift up support rod...
Page 11: Motor Maintenance
Motor maintenance Motor coolant reservoir Heater coolant reservoir Traction battery coolant reservoir Windshield and back window washer fluid tank NOTE: Regularly scheduled maintenance will help extend the life of your vehicle and maintain performance. Please refer to the “Warranty Maintenance Guide.”...
Page 12: Electric Vehicle System
ELECTRIC VEHICLE SYSTEM Electric Vehicle System The RAV4 EV uses electricity in a rechargeable traction battery to power the electric motor. The driving range is extended by using regenerative braking to store electricity in the traction battery. This technology is clean and has a low impact on the environment by not emitting exhaust such as CO or NO during...
Page 13: Range Map Screen
Range Map screen The driving area possible on the current charge level can be displayed as a reference, as can charge stations in the surrounding area. Refer to the Owner’s Manual for more details. (1) Press “HOME” button. (2) Touch “EV” followed by “Range Map”...
Page 14: Charging Equipment
ELECTRIC VEHICLE SYSTEM Charging equipment Charging cable Charging port door Charging port cap Charging port Charging indicator The charging cable included with the vehicle is designed to be connected only to an AC 120V power source. Charging connector Latch release button CCID (Charging Circuit Interrupting Device) Plug Power indicator...
Page 15: Charging
A Level 1 charging cable is provided with your RAV4 EV. However, a Level 2 (240V) charging station is strongly recommended. Level 2 charging offers a faster charge time than AC 120V charging. Please contact your Authorized Toyota RAV4 EV Dealer for more information on obtaining a Level 2 charging station for your home.
Page 16: Charging Cable-Plugging In
Charging cannot occur while error warning is illuminated. - If the error warning indicator does not come on when test button is pressed, the function may not be operating correctly. Stop charging immediately and contact your Toyota dealer.
Page 17 Step 3 Pull up the charging port door lever. Step 4 Open the charging port cap by releasing the clip. Push to open Step 5 Remove the charging connector cap. Affix the cap to the cable.
Page 18 ELECTRIC VEHICLE SYSTEM Step 6 Insert the charging cable connector into the charging port. - Do not press the latch release button when inserting the connector. - Align with the guide position shown on underside of the charging connector, and push it in straight and firmly until it clicks.
Page 19 The charging indicator consists of two lights that display charging status by illuminating, flashing and turning off as follows: Charging indicator Charging status Light A Light B Charging cable is connected to Lights A and B flash on and off alternatively vehicle and the charging and/or for 10 minutes (after 10 minutes, lights Pre-climate schedule is set...
Page 20: Charging Cable-Unplugging
ELECTRIC VEHICLE SYSTEM Charging cable-Unplugging Step 1 Pull the charging connector toward you while pressing the latch release button. If the charging connector is disconnected during charging (while the charging indicator indicates the vehicle is being charged), charging will be interrupted. Step 2 Attach the charging connector cap.
Page 21 Charging Depending on the charge settings, the vehicle may not start charging just by plugging in the charging cable. Use the navigation screen to set the charging and Pre-climate/remote climate control schedules. Before either function starts, it is recommended that: -Parking brake is securely set with shift position in “P”...
Page 22 Charge Immediately function. Smartphone Entune ® EV Applications Drivers with a smartphone and active Entune ® and Safety Connect ® subscriptions may remotely interact with several features of the RAV4 EV. For details, please refer to http://www.toyota.com/entune or call 1-800-331-4331.
Page 23 Charge Immediately Depending on the charge settings, the vehicle may not automatically start charging upon plug-in. You may set it to Charge Immediately in one of two ways. This setting will temporarily override any schedule that may already be set. Start Charge Immediately Step 1 Turn the EV System off.
Page 24 ELECTRIC VEHICLE SYSTEM Scheduled charging Charging and Pre-climate operations may be programmed to complete at a specific time on any or all days of the week. Set charging/Pre-climate schedule Step 1 Touch EV. Step 2 Touch “Charging & Pre-climate Setup.” Step 3 Touch to display the “My Departure Schedule”...
Page 25 Step 8 When charging schedule is only set for some days of the week: If “Keep My Schedule” is touched, setting the charging schedule is done and the EV screen returns. Touch “Return to Schedule Setup” to set the charging schedule for additional days.
Page 26 ELECTRIC VEHICLE SYSTEM Add a one-time departure Step 1 Turn the EV System off. If a charge schedule has been previously set, the following charge settings screen will be displayed. If no actions are performed, screen will turn off after 30 seconds. Step 2 Touch “Edit.”...
Page 27: Extended Charge Mode
Extended charge mode Charge modes The RAV4 EV has two charge modes which can be selected depending on your intended usage. Charge Charge Details mode amount* Maximizes traction battery life. Normal Approx. charge Recommended whenever long distance driving mode is not necessary. Maximizes driving range on a single charge.
Page 28 ELECTRIC VEHICLE SYSTEM Step 3 Read screen and touch “YES” to continue to Extended Charge mode. Touching “NO” will cause previous screen to return. Step 4 When settings are completed, the “Extended Charge” screen button indicator illuminates. Touching “NO” will cause previous screen to return. If “Extended Charge”...
Page 29: Multi-Information Display-Charging Information
Multi-Information Display-Charging information Charging and Pre-climate results While charging/Pre-climate operations are being performed or after they are finished, the following information is displayed for 30 seconds when the driver’s door is opened. Plug connection status Current charging status Estimated charging time (both 120V and 240V) When the plug is connected, only the voltage of the connected receptacle is displayed.
Page 30: Confirming Charge Settings
ELECTRIC VEHICLE SYSTEM Charging information and warning messages The first time the POWER switch is turned to ON mode after charging is completed, a message detailing the results of the charge is shown. Also, if an operation that cannot be carried out during charging was attempted, a warning message will be shown.
Page 31: Inspecting Electrical Leakage
In the unlikely event that the electrical leakage detection function is not operating properly, contact your Toyota dealer as soon as possible. Check that it is operating properly by following the procedure below. Step 1 Insert the charging cable into the electrical receptacle of the external power source.
Page 32: Features/Operations
FEATURES/OPERATIONS Transmission Park button Reverse Neutral Drive Regenerative brake* * The regenerative brake is the equivalent of downshifting. Shift to “B” when regenerative braking is desired (i.e. downhill driving, coasting to a stop, etc.). SPORT Mode Push By increasing the motor’s output when compared to normal mode, the vehicle’s acceleration power and maximum speed is increased.
Page 33: Seat Adjustments-Front
Seat adjustments-Front Seat position (forward/backward) Height crank (driver side only) Seatback angle Seat adjustments-Rear Seat position (forward/backward) Seatback angle...
Page 34: Seats-Folding Down Rear Seats
FEATURES/OPERATIONS Seats-Head restraints Front seats Rear seats Lock release button Lock release button Seats-Folding down rear seats From inside (3) Pull down (2) Lower (2) Pull up (1) Push (1) Push From outside...
Page 35: Lights & Turn Signals
Lights & turn signals Headlights Headlights Parking lights Auto DRL OFF High beam flasher Low beam High beam -Daytime Running Light system (DRL) Automatically turns on the Daytime Running Lights after EV System is started and parking brake released. -Automatic light cut off system Automatically turns lights off after a delay of 30 seconds, or the lock switch on remote may be pushed after locking.
Page 36: Windows-Power
FEATURES/OPERATIONS Windshield wipers & washers Front Single wipe Adjust frequency* Interval wipe Slow Pull to wash and wipe Fast * Intermittent windshield wiper frequency adjustment Rotate to increase/ decrease wipe frequency. Rear Wash and wipe Wipe Interval wipe Wash and wipe Windows-Power Driver side Window lock switch...
Page 37: Door Locks
Door locks Unlock Lock Light control-Instrument panel Brightness control With the dial turned fully up, instrument panel lights will not dim when the headlights are turned ON.
Page 38: Telephone Controls (Bluetooth ® )
FEATURES/OPERATIONS Telephone controls (Bluetooth ® Navigation system screen Microphone Start call/End call Steering wheel telephone switches End call Volume Start call Voice command button Bluetooth ® technology allows dialing or receipt of calls without taking hands from the steering wheel or using a cable to connect the compatible telephone and the system.
Page 39: Air Conditioning/Heating
Seat heaters Left front seat Right front seat Air Conditioning/Heating Automatic Air Conditioning Automatic climate control ON Adjust the temperature setting, and airflow vents and fan will adjust automatically. Temperature selector (driver side) Windshield defogger HVAC display Rear defogger Temperature selector (front passenger side) Air Conditioning ON/OFF “SYNC”...
Page 40: Clock
FEATURES/OPERATIONS Clock The time settings can be changed on the navigation system. Refer to the Navigation System Owner’s Manual for more details. Navigation System Screen operations Touch Changing and selecting various settings. Double tap Changing the map scale. Drag Moving around the map, adjusting audio volume, etc.
Page 41 Functions Touch to display the radio control screen. Touch to display the media control screen. Touch to display the “Apps” screen. Touch to display the audio control screen. Touch to display the hands-free operation screen. Touch to display the “Information” screen. Touch to display the “Setup”...
Page 42: Usb/Aux Port
FEATURES/OPERATIONS Steering wheel switches Volume control “MODE” Push to turn audio ON and select an audio mode. Push and hold to mute or pause the current operation. “ ” Use to search within the selected audio medium (radio, USB, iPod , etc.).
Page 43: Cruise Control
Tilt and telescopic steering wheel Angle Length Lock release lever Hold wheel, push lever down, set angle and length, and return lever. NOTE: Do not attempt to adjust while the vehicle is in motion. Cruise control Turning system ON/OFF System ON/OFF Functions Resume /Increase speed...
Page 44: Power Outlets-12V Dc
FEATURES/OPERATIONS Multi-Information Display Push “DISP” to change between the following information screens: (1) Driving range (2) Turn-by-turn navigation (3) Efficiency (4) Tip efficiency (5) ECO coach (6) CO reduction (7) AUX power Power outlets-12V DC Instrument panel Inside center console Luggage compartment NOTE: Designed for car accessories.
Page 45: Vsc Off Button
Hill-start Assist Control (HAC) Brake pedal HAC helps prevent rolling backwards on an incline. To engage, push further down on brake pedal while at a complete stop until a beep sounds and slip indicator illuminates. HAC holds for approximately two seconds after releasing brake pedal. Refer to the Owner’s Manual for more details.
Page 46: Safety And Emergency Features
SAFETY AND EMERGENCY FEATURES Doors-Child safety locks Rear door Moving the lever downward will allow the door to be opened only from the outside. Seat belts Take up slack Too high Keep as low on hips as possible If belt is fully extended, then retracted even slightly, it cannot be re-extended beyond that point, unless fully retracted again.
Page 47: Emergency Tire Puncture Repair Kit
Correctly adjusting tire inflation will turn off the light after a few minutes. If the light does not turn off, have the system checked by your Toyota dealer. Refer to the Owner’s Manual for more details. Emergency tire puncture repair kit...
Page 48 System, and Traction Control helps maintain traction on loose gravel and wet, icy, or uneven surfaces by applying brake force to the spinning wheel(s). Toyota’s TRAC sensors are activated when one of the drive wheels starts to slip. TRAC limits motor output and applies the brakes to the spinning wheel. This transfers power to the wheels that still have traction to help keep you on track.
Page 49: Floor Mat Installation
Floor mat installation There are two types of Toyota floor mats: carpeted and all-weather. Each vehicle has model-specific floor mats. Installation is easy. To keep your floor mat properly positioned, follow these steps: • Only use floor mats designed for your specific model.
Page 50 NOTES...
Page 52 customeR expeRience centeR 1-800-331-4331 printed in u.s.A. 9/12 12-tcs-05921 00505-QRG12-RAVeV...
Page 53 TABLE OF CONTENTS Information on the EV system, adjusting and operating Before driving features such as door locks, mirrors, and steering col- umn. When driving Driving, stopping and safe-driving information. Interior Air conditioning, as well as other interior features for a features comfortable driving experience.
Page 54 Pictorial index Exterior Hood P. 349 Windshield wipers P. 238 Outside rear view mirrors P. 143 Turn signal lights P. 215 Daytime running/parking lights P. 236 Headlights P. 234 Front turn signal P. 215 Front side marker lights P. 234...
Page 55 Side doors P. 110 Charging indicator P. 59, 419 Rear window defogger P. 292 Rear window wiper P. 241 Tires ●Rotation P. 366 ●Inflation pressure P. 488 ●Information P. 489 License plate lights P. 234 Charging port door P. 46, 59 Back door P.
Page 56 Pictorial index Interior Head restraints P. 127 Seat belts P. 131 SRS driver airbag P. 154 Power window switches P. 146 SRS front passenger airbag P. 154 Bottle holders P. 300 Auxiliary box P. 302 Rear seats P. 121 Cup holders P.
Page 57 Vanity mirrors P. 305 Sun visors P. 304 Auxiliary box P. 302 “SOS” button P. 326 SRS curtain shield airbags P. 154 Assist grips P. 315 Interior light P. 295 Coat hooks P. 314 Personal/interior lights P. 294 Anti-glare inside rear view mirror P.
Page 58 Pictorial index Interior Door lock switch P. 110 Window lock switch P. 146 Inside lock buttons P. 110 Power window switches P. 146...
Page 59 Cup holders P. 299 Parking brake lever P. 216 Shift lever P. 206 P position switch P. 209 Outside rear view mirror switches P. 143 AUX port*/USB port* *: Refer to “Navigation System Owner’s Manual”.
Page 60 Pictorial index Instrument panel Horn P. 217 Gauges and meters P. 218 Emergency flasher switch P. 412 Audio system* Navigation system* Headlight switch P. 234 Turn signal lever P. 215 Charging port door Windshield wiper and washer switch P. 238 opener P.
Page 61 Instrument panel light control dial P. 219 Manual headlight leveling dial P. 235 *: Refer to “Navigation System Owner’s Manual”.
Page 62 Pictorial index Instrument panel Telephone switches * Audio remote control switches * “DISP” switch P. 228 Cruise control switch P. 243 Talk switch *...
Page 63 Power switch P. 200 Air conditioning system P. 276 Security indicator P. 149 Rear window and outside rear view mirror defogger switch P. 292 Seat heater controls P. 310 *: Refer to “Navigation System Owner’s Manual”.
Page 64 Pictorial index Instrument panel SPORT mode switch P. 208 Power outlet P. 306 VSC OFF switch P. 252...
Page 65 Pictorial index Luggage compartment Second seatback release lever P. 123 Grocery bag hooks P. 317 Luggage compartment light P. 295 Storage boxes P. 317 Cargo hooks P. 317 Power outlet P. 306...
Page 66 TABLE OF CONTENTS Information on the EV system, adjusting and operating Before driving features such as door locks, mirrors, and steering col- umn. When driving Driving, stopping and safe-driving information. Interior Air conditioning, as well as other interior features for a features comfortable driving experience.
Page 67 Pictorial index Exterior Hood P. 349 Windshield wipers P. 238 Outside rear view mirrors P. 143 Turn signal lights P. 215 Daytime running/parking lights P. 236 Headlights P. 234 Front turn signal P. 215 Front side marker lights P. 234...
Page 68 Side doors P. 110 Charging indicator P. 59, 419 Rear window defogger P. 292 Rear window wiper P. 241 Tires ●Rotation P. 366 ●Inflation pressure P. 488 ●Information P. 489 License plate lights P. 234 Charging port door P. 46, 59 Back door P.
Page 69 Pictorial index Interior Head restraints P. 127 Seat belts P. 131 SRS driver airbag P. 154 Power window switches P. 146 SRS front passenger airbag P. 154 Bottle holders P. 300 Auxiliary box P. 302 Rear seats P. 121 Cup holders P.
Page 70 Vanity mirrors P. 305 Sun visors P. 304 Auxiliary box P. 302 “SOS” button P. 326 SRS curtain shield airbags P. 154 Assist grips P. 315 Interior light P. 295 Coat hooks P. 314 Personal/interior lights P. 294 Anti-glare inside rear view mirror P.
Page 71 Pictorial index Interior Door lock switch P. 110 Window lock switch P. 146 Inside lock buttons P. 110 Power window switches P. 146...
Page 72 Cup holders P. 299 Parking brake lever P. 216 Shift lever P. 206 P position switch P. 209 Outside rear view mirror switches P. 143 AUX port*/USB port* *: Refer to “Navigation System Owner’s Manual”.
Page 73 Pictorial index Instrument panel Horn P. 217 Gauges and meters P. 218 Emergency flasher switch P. 412 Audio system* Navigation system* Headlight switch P. 234 Turn signal lever P. 215 Charging port door Windshield wiper and washer switch P. 238 opener P.
Page 74 Instrument panel light control dial P. 219 Manual headlight leveling dial P. 235 *: Refer to “Navigation System Owner’s Manual”.
Page 75 Pictorial index Instrument panel Telephone switches * Audio remote control switches * “DISP” switch P. 228 Cruise control switch P. 243 Talk switch *...
Page 76 Power switch P. 200 Air conditioning system P. 276 Security indicator P. 149 Rear window and outside rear view mirror defogger switch P. 292 Seat heater controls P. 310 *: Refer to “Navigation System Owner’s Manual”.
Page 77 Pictorial index Instrument panel SPORT mode switch P. 208 Power outlet P. 306 VSC OFF switch P. 252...
Page 78 Pictorial index Luggage compartment Second seatback release lever P. 123 Grocery bag hooks P. 317 Luggage compartment light P. 295 Storage boxes P. 317 Cargo hooks P. 317 Power outlet P. 306...
Page 79: For Your Information
A wide variety of non-genuine spare parts and accessories for Toyota vehicles are currently available on the market. You should know that these parts are not covered by Toyota warranty and that Toyota is not responsible for their performance, repair, or replacement, or for any damage they may cause to, or adverse effect they may have on, your Toyota vehicle.
Page 80 ● Usage of data collected through Safety Connect If your Toyota has Safety Connect and if you have subscribed to those ser- vices, please refer to the Safety Connect Telematics Subscription Service Agreement for information on data collected and its usage.
Page 81 Event data recorder This vehicle is equipped with an event data recorder (EDR). The main pur- pose of an EDR is to record, in certain crash or near crash-like situations, such as an air bag deployment or hitting a road obstacle, data that will assist in understanding how a vehicle’s systems performed.
Page 82 ● Disclosure of the EDR data Toyota will not disclose the data recorded in an EDR to a third party except when: • An agreement from the vehicle’s owner (or the lessee for a leased vehicle) is obtained • In response to an official request by the police, a court of law or a govern- ment agency •...
Page 83 Never resell, hand over or modify the traction battery. To prevent accidents, traction batteries that have been removed from a disposed vehicle are col- lected through Toyota dealers. Do not dispose of the battery yourself. Unless the battery is properly collected, the following may occur, resulting in death or serious injury: ●...
Page 84 In the event that your vehicle must be disposed of, the traction battery must be disposed of by your Toyota dealer or a qualified service shop. If the traction battery is not disposed of...
Page 85 This is a warning against anything which may cause damage to the vehicle or its equipment if the warning is ignored. You are informed about what you must or must not do in order to avoid or reduce the risk of damage to your Toyota and its equipment.
Page 86 1-1. EV system Characteristics of the EV (Electric Vehicle) system The RAV4 EV is considerably different from a conventional vehicle. Instead of using gasoline, the vehicle is driven using electricity in the rechargeable traction battery to power the electric motor. This technology is clean and has a low impact on the environment by not emitting exhaust such as CO or NOx during operation.
Page 87 1-1. EV system ■ Charging The RAV4 EV is driven using electricity, received from an exter- nal power source, that is stored in the traction battery. Not only public charging stations, but also household electrical recepta- cles can be used for charging. Procedures are different from refueling a conventional vehicle.
Page 88 1-1. EV system “Range map” screen The driving area possible on the current charge level can be dis- played as a reference. Charge stations in the surrounding area of the current position can also be displayed. Press the “HOME” button, and then touch “EV”...
Page 89 1-1. EV system Name Function Touch to display the driving range for a one- “One Way” way trip. (Displayed when route guidance is not being used.) Displays the driving range with the current “Climate Setting” air conditioning settings and with the air conditioning turned off.
Page 90 1-1. EV system ■ Charging Be sure you maintain the traction battery charge level for your driving needs. If the traction battery fully discharges, the vehicle cannot be driven at all. Even when driving, keep early charging in mind. (→P. 53) If the amount of charge remaining in the traction battery becomes low, search for a charging station using the navigation system*.
Page 91 When in the area surrounding the rear of the vehicle, rather than in front of the vehicle ■ Maintenance, Repair and Disposal Contact your Toyota dealer regarding maintenance, repair and disposal. When disposing of your vehicle, traction batteries are collected through Toyota dealers, and as such we appreciate your cooperation.
Page 92 1-1. EV system EV (Electric Vehicle) system precautions Please do not attempt to disassemble or service the EV system, as it contains high voltage (nearly 400 V), as well as parts that become extremely hot when the EV system is operating. Obey the caution labels attached to the vehicle.
Page 93 When a certain level of impact is detected by the impact sensor, the emergency shut off system turns off the EV system and blocks off the high voltage current. If the emergency shut off system activates, your vehicle will not restart. To restart the EV system, contact your Toyota dealer. Warning message A message is automatically displayed when a malfunction occurs in the EV system or an improper operation is attempted.
Page 94 If a warning light comes on, a warning message is displayed, or the 12- volt battery has been disconnected The EV system may not start. In that case, try to start the system again. If the “READY” indicator does not come on, contact your Toyota dealer. ■ Electromagnetic waves ●...
Page 95 1-1. EV system CAUTION ■ High voltage precautions The vehicle has high voltage DC and AC systems as well as a 12-volt sys- tem. DC and AC high voltage systems are very dangerous and can cause severe burns and electric shock that may result in death or serious injury. ●...
Page 96 1-1. EV system CAUTION ■ Road accident cautions Observe the following precautions to reduce the risk of death or serious injury: ● Stop the vehicle in a safe place, apply the parking brake while depressing the brake pedal, shift the shift position to P and turn the EV system off. Then gradually release the brake pedal.
Page 97 Traction battery (lithium-ion battery) replacement and disposal Do not replace, dispose of, modify, or reuse the traction battery and do not use it for anything other than its intended use. Contact your Toyota dealer for replacement or disposal. If the traction battery is replaced, disposed of, modified or reused in an...
Page 98 1-1. EV system Energy monitor/consumption screen You can view the status of your EV system on the navigation system. Trip Information screen/Past record screen Press the HOME button. STEP Touch “EV” on the “Main Menu” STEP screen. Touch “Energy Monitor” on the STEP “EV”...
Page 99 1-1. EV system ■ Trip information screen Power consumption in the past 15 minutes Displays the average vehicle speed since the EV system was started. Displays the elapsed time since the EV system was started. Regenerated energy in the past 15 minutes One symbol indicates 50 Wh.
Page 100 1-1. EV system ■ Past record screen Best past power consumption Update The average power consumption and graph are updated, and a new average power consumption record begins. Average power consumption Displays a maximum of five past records of the average power consumption.
Page 101 1-1. EV system EV (Electric Vehicle) driving tips Observe the following to reduce traction battery consumption and increase driving range. ■ Driving in normal mode: Normal mode (when compared with sport mode) allows the most effi- cient driving. (→P. 208) ■...
Page 102 1-1. EV system ■ Air conditioning system Use the air conditioning only when necessary. Doing so can help con- trol excessive energy consumption. Even when the air conditioning is on, driving range can be extended by setting it to “ECO LO” or “ECO HI”, or by turning the A/C off.
Page 103 1-1. EV system ■ Pre-driving warm-up When the charging schedule is set According to departure time, traction battery warm-up is performed automatically. Therefore, the vehicle can be driven immediately. (→P. 203) When the charging schedule is not set If the traction battery’s available power becomes too low (due to tem- perature or charge level), a warning message will be shown on the multi-information display.
Page 104 1-2. Navigation system screen operations Navigation system screen operations Operations are performed by touching the navigation system screen directly with your finger. ■ Main operations Operation method Outline Main use Touch Changing and Quickly touch selecting various and release settings. once.
Page 105 1-2. Navigation system screen operations ■ Navigation system screen operations In the following conditions, operations may not be performed despite touch- ing the screen. Also, take care because they may cause incorrect opera- tions. ● When wearing gloves ● When operations are performed with your fingernails ●...
Page 106 1-3. Charging Charging equipment This vehicle is charged by connecting to an external power source. ■ Charging equipment Charging cable Charging port Charging port door Charging indicator Charging port cap...
Page 107 1-3. Charging ■ The names of each part of the charging cable Charging connector Power indicator Latch release button Error warning indicator CCID (Charging Circuit Inter- Test button rupting Device) Reset button Plug* *: The shape of the plug differs in accordance with the voltage and the target region.
Page 108 AC 120 V power source. ● Toyota strongly recommends that the vehicle be charged using a 240 V charging station that is compliant with SAE J1772. This offers a faster charge time than 120 V (level 1) charging. If you would like more informa-...
Page 109 CCID (Charging Circuit Interrupting Device). If a problem arises with the charging cable or the CCID (Charging Circuit Interrupting Device), stop charging immediately and contact your Toyota dealer. ● Do not subject the charging cable, charging connector, plug or CCID (Charging Circuit Interrupting Device) to strong force or impact.
Page 110 Fault Circuit-Interrupter (GFCI) and with an over current cir- cuit breaker in the service panel. ● Toyota recommends use of a dedicated receptacle with a sin- gle socket. If the receptacle has two sockets, do not plug any other items into the other socket.
Page 111 For safer charging, the following charging equipment and settings are rec- ommended. ● Weatherproof electrical receptacle When charging outside using the Toyota-provided charging cable, con- nect to an appropriate outdoor receptacle with a “while-in-use” cover. ● Dedicated circuit • To reduce the risk of fire, connect only to a circuit provided with 15A or 20A maximum branch circuit over-current protection in accordance with the National Electric Code, ANSI/NFPA 70.
Page 112 1-3. Charging CAUTION ■ Power sources precautions Observe the following precautions. If you do not follow them, fire, electrical shock or damage may occur, possi- bly resulting in death or serious injury. ● Connect to an AC 120 V electrical receptacle (NEMA 5-15R or NEMA 5- 20R) with a Ground-Fault Circuit-Interrupter (GFCI) and with an over cur- rent circuit breaker in a service panel.
Page 113 1-3. Charging Charging and pre-climate (Remote Climate Control) procedures On the RAV4 EV, setting the charge and pre-climate (Remote Climate Control) schedule is performed on the navigation system's screen. A variety of settings are available including charging and pre-climate operations according to departure time. After thoroughly reading the following instructions, make sure to correctly follow the procedures when charging your vehicle.
Page 114 1-3. Charging System Details The time when pre-climate operations are to be completed by can be set for each day of the week. Cabin temperature is adjusted before depar- ture by performing climate control operations, thereby reducing traction battery consumption Pre-climate after departure.
Page 115 1-3. Charging ■ Items to be regularly inspected →P. 92 ■ By My Departure Schedule Setting When the EV system is turned off, the screen changes to the charging and pre-climate settings screen. If no operations are performed for approximately 30 seconds, the screen turns off. The actual screen may vary slightly, depending on settings.
Page 116 1-3. Charging Function Details Displays the time that charging started (if charging is in progress or Charge start complete) or will start (if charging schedule is set). Displays the current amount of Battery charge amount charge remaining in the traction bat- tery.
Page 117 1-3. Charging ■ Charge and Pre-Climate Schedule Setting Screen The actual screen may vary slightly, depending on settings. Function Details Set the desired time and day by flick- Set departure time dial ing up or down. To finish charging before the set Charge Only Button departure time.
Page 118 ■ Linked smart phone function For drivers who own a smart phone and have an active Entune subscription, several features are available to remotely interact with your vehicle. For details, please refer to http://www.toyota.com/entune/ or call 1-800-331-4331...
Page 119 88.) To reduce the burden on the elec- trical receptacle and charging cable plug, Toyota recommends hanging the CCID (Charging Cir- cuit Interrupting Device) on a hook or similar. When charging outdoors, make sure to use a “while-in-use”...
Page 120 If the error warning indicator does not come on even if the test but- ton is pressed, it is likely that the function is not operating correctly. Stop charging immediately and contact your Toyota dealer. Pull up the charging port door STEP lever.
Page 121 1-3. Charging Unlock the charging port cap by STEP moving the lock. Remove the charging connector STEP cap. Affix the cap to the cable.
Page 122 1-3. Charging Confirm the charging cable con- STEP nector’s direction and insert it into the charging port. When inserting the connector, insert it without pressing the latch release button. Align with the guide position shown on the underside of the charging connector with...
Page 123 1-3. Charging STEP Light A Light B Check the status of the charging indicator. The charging indicator consists of 2 lights that display charging status by illuminating, flashing and turning off as follows. Charging Indicator Charging Status Light A Light B The charging cable is con- Lights A and B flash on and off alter- nected to the vehicle and the...
Page 124 1-3. Charging Charging immediately ■ Charging using the Charge Immediately function STEP Turn the EV system off. The charge settings screen will be displayed. If no operations are performed for approximately 30 seconds, the screen turns off. When the charging schedule is not set or charging immediately has been set while the EV system was on.
Page 125 1-3. Charging ■ Setting charge mode to charge immediately in advance Touch “EV”. STEP Touch “Charging & Pre-Climate STEP Setup”. Touch or flick the screen to the right to display the “Charge Immediately on Plug-in” screen. If schedule is not set: This step is skipped.
Page 126 1-3. Charging A screen advising that charge STEP mode has been changed to immediate charge is displayed. The EV screen is returned to after a few seconds. STEP Turn the EV system off. The charge settings screen will be displayed for approximately 30 seconds.
Page 127 1-3. Charging Touch “Charging & Pre-Climate STEP Setup”. Touch or flick the screen to the left to display the “By My Departure Schedule” screen. If schedule is set: This step is skipped. Touch “Schedule Setup”. STEP Touch the desired day to be set. STEP...
Page 128 1-3. Charging Flick the schedule to the desired STEP time for charging and/or pre-cli- mate to be completed. Touch the action to be completed by the set time. Charge only schedule setting Pre-climate only schedule set- ting Charging pre-climate schedule setting Up to 3 actions can be set for a single day by touching “Add”.
Page 129 1-3. Charging Touch “Save”. STEP If “Save” is not touched, the changes will not be reflected in the charging schedule. When the charging schedule is only set for some days of the week. “Keep Schedule” STEP touched, setting the charging schedule will be completed and the display will return to the EV screen.
Page 130 1-3. Charging ■ Adjusting the charge schedule's next departure after the schedule has been set (One time departure) In order to use this function, it is necessary to set the schedule beforehand. (→P. 66) STEP Turn the EV system off. The charge settings screen will be displayed.
Page 131 1-3. Charging Flick the schedule to the desired STEP day and time for charging and/or pre-climate to be completed. Touch the action to be completed by the set day and time. Charge only schedule setting Pre-climate only schedule set- ting Charging pre-climate schedule setting...
Page 132 1-3. Charging Changing to Extended charge mode STEP Turn the EV system off. The screen will change to the charging schedule screen. The screen will turn off after approximately 30 seconds if no operations are per- formed. Depending on “Charging & Pre-Climate Setup” settings, the displayed screen will differ.
Page 133 1-3. Charging Unplugging the charging cable Pull charging connector STEP towards you while pressing the latch release button. If the charging connector is dis- connected during charging (while the charging indicator indicates the vehicle is being charged), charging will be interrupted. Attach the charging connector STEP cap.
Page 134 1-3. Charging Remove the plug from the elec- STEP trical receptacle when the charg- ing equipment will not be used for a prolonged period of time. Hold the body of the plug when removing. Make sure to put the cable away immediately after disconnecting.
Page 135 1-3. Charging Name Details Displays if plug is currently plugged Plug connection information in or not. Current charging status Displays current charging status. Displays both 120 V and 240 V esti- mated charging times. Estimated charging time When the plug is plugged in, only the voltage of the connected receptacle is displayed.
Page 136 1-3. Charging ■ Charging information and warning messages The first time the “POWER” switch is turned to ON mode after charging is completed, a message detailing the results of the charge is shown. Also, if an operation that cannot be carried during charging attempted, a warning message...
Page 137 1-3. Charging When the charging schedule is not set or charging immediately has been set while the EV system was on. Confirm that charge immediately STEP mode is set. When the charging schedule is set. Confirm the next charging/pre- STEP climate schedule.
Page 138 12 A/120 V* : Charging time will vary with ambient temperature. : Toyota supplied charging cable at time of purchase Because a 240 V power source charges more quickly than a 120 V power source, Toyota recommends charging at 240 V.
Page 139 1-3. Charging ■ During charging ● The surface of the CCID (Charging Circuit Interrupting Device) may become hot, but this does not indicate a malfunction. ● Depending on radio wave conditions, interference may be heard on the radio. ■ If charging has been interrupted If charging is interrupted before the traction battery is fully charged (before both charging indicator lights illuminate), the EV system cannot be started and the shift position cannot be shifted from P for approximately 6 seconds.
Page 140 1-3. Charging ■ Capacity reduction of the traction battery The capacity of the traction battery will decline gradually with normal use over the life of the vehicle. The rate at which it declines is dependant on a number of factors, including environmental conditions and the way the vehi- cle is used.
Page 141 ■ When not using the vehicle for an extended period of time In order to preserve the traction battery, Toyota recommends plugging in the vehicle whenever it is not in use. Pre-climate operations will occur while the amount of charge remaining in the traction battery is more than 50% at the time pre-climate operations begin.
Page 142 1-3. Charging ■ Pre-climate operations automatic shut-off Pre-climate will automatically shut off under the following conditions: ● After about 15 minutes have passed since operations began ● If any one of the operating conditions are not met ● If there is only a slight difference between the air conditioning set temper- ature and the inside temperature.
Page 143 Charge at mid-day (when it is warmest) ● Protect the vehicle from wind during charging. If the vehicle is still too cold to charge, please contact your Toyota dealership or tow it to a warmer charging location. ■ Handling the traction battery...
Page 144 1-3. Charging CAUTION ■ When charging ● When charging the vehicle, make sure you observe the following precau- tions. Failure to do so can cause a fire or electric shock that may result in death or serious injury. • Check that the electrical receptacle, charging cable and charging port do not have any damage.
Page 145 1-3. Charging CAUTION ● When charging the vehicle, make sure you observe the following precau- tions. Failure to do so can cause an electric shock that may result in death or serious injury. • Check that the electrical receptacle, charging cable and charging port do not have any areas that are damaged.
Page 146 ■ Handling the traction battery No part of the traction battery can be repaired by you or a non-Toyota techni- cian. Never open the traction battery or perform any modifications to it. If you find a malfunction with the battery, always contact your Toyota dealer.
Page 147 1-3. Charging NOTICE ■ After charging ● After disconnecting the charging connector from the charging port, always make sure to firmly lock the charging port cap by closing it until a click is heard, and close the charging port door. If the charging port cap or door is left open, water or foreign objects may enter the charging port, which could lead to vehicle damage.
Page 148 If you still cannot correct the problem, contact your Toyota dealer. A problem has occurred during charging Refer to the following table and carry out the appropriate correction procedure.
Page 149 Stop charging immedi- Device) does not illumi- (Charging Circuit Inter- ately and contact your nate even when con- rupting Device) to the Toyota dealer. nected to a power plug is damaged. source The electrical leakage The error warning indi- detection function or...
Page 150 1-3. Charging Situation Reason Correction procedure The charging indicator lights do not illuminate The traction battery is ⎯ or flash even though already fully charged. the charging connec- tor is connected Turn the “POWER” switch to ON mode and An error may have If the charging indicator comply with the warn- occurred in the charg-...
Page 151 ● If the error warning indicator illuminates again, there may be a problem with the charging cable or the power source. Stop charging immediately and contact your Toyota dealer.
Page 152 Check that the electrical leakage detection function operates properly by following the procedure below. In the unlikely event that the electrical leakage detection function does not operate properly, contact your Toyota dealer as soon as possible. STEP Insert the charging cable into the electrical receptacle of the external power source.
Page 153 1-3. Charging CAUTION ■ Routine inspection Check the following points regularly. If use is continued without inspection, fire or electric shock may occur, possi- bly resulting in death or serious injury. ● The charging cable, plug, charging connector, CCID (Charging Circuit Interrupting Device) etc.
Page 154 1-4. Key information Keys The following keys are provided with the vehicle. Electronic keys • Operating the smart key system (→P. 96) • Operating wireless remote control function (→P. 108) Mechanical keys Key number plate Using the mechanical key To take out the mechanical key, push the release button and take the key out.
Page 155 Keep the plate in a safe place such as your wallet, not in the vehicle. In the event that a key is lost, a new key can be made by your Toyota dealer using the key number plate. (→P. 467) ■...
Page 156 1-5. Opening, closing and locking the doors Smart key system The following operations can be performed simply by carrying the electronic key on your person, for example in your pocket. (The driver should always carry the electronic key.) Electronic key Electronic key Electronic key Locks and unlocks the doors (→P.
Page 157 1-5. Opening, closing and locking the doors Unlocking and locking the doors and back door (front and back door handles only) Grip the driver’s door handle to unlock the door. Grip the passen- ger’s door handle to unlock all the doors.* Make sure to touch the sensor on the back of the handle.
Page 158 1-5. Opening, closing and locking the doors Antenna location and effective range ■ Antenna location Antennas outside the cabin Antennas inside the cabin Antenna outside the luggage compartment...
Page 159 1-5. Opening, closing and locking the doors ■ Effective range (areas within which the electronic key is detected) When locking or unlocking the doors The system can be operated when the electronic key is within about 2.3 ft. (0.7 m) of either of the outside front door handles and back door handle.
Page 160 1-5. Opening, closing and locking the doors ■ Operation signals A buzzer sounds and the emergency flashers flash to indicate that the doors have been locked/unlocked. (Locked: Once; Unlocked: Twice) ■ Alarms and warning indicators A combination of exterior and interior alarms are used to prevent theft of the vehicle and unforeseeable accidents resulting from erroneous operation.
Page 161 1-5. Opening, closing and locking the doors Alarm Situation Correction procedure The “POWER” switch was turned to ACCESSORY mode while the driver’s Interior alarm Turn the “POWER” door was open (or the pings continu- switch off and close driver’s door was opened ously the driver’s door.
Page 162 1-5. Opening, closing and locking the doors Alarm Situation Correction procedure The electronic key has a Replace the electronic low battery. key battery. An attempt was made to Interior alarm start the EV system with- Start the EV system pings once out the electronic key with the electronic key being present, or the elec-...
Page 163 1-5. Opening, closing and locking the doors ■ Switching the door unlock function It is possible to set which doors the entry function unlocks. STEP Turn the “POWER” switch off. STEP When the indicator on the key surface is turned off, push and hold for approximately 5 seconds while pushing the but- ton on the key.
Page 164 1-5. Opening, closing and locking the doors ■ Battery-saving function In the following circumstances, the entry function is disabled in order to pre- vent the 12-volt battery from discharging and the electronic key battery from depleting. ● When the entry function has not been used for 2 weeks or more. ●...
Page 165 1-5. Opening, closing and locking the doors ■ Note for the entry function ● Even when the electronic key is within the effective range (detection areas), the system may not operate properly in the following cases. • The electronic key is too close to the window or outside door handle, near the ground, or in a high place when the doors are locked or unlocked.
Page 166 1-5. Opening, closing and locking the doors ■ To operate the system properly Make sure to carry the electronic key when operating the system. Do not get the electronic key too close to the vehicle when operating the system from the outside of the vehicle.
Page 167 (→P. 98) The radio waves may affect the operation of such devices. If necessary, the entry function can be disabled. Ask your Toyota dealer for details, such as the frequency of radio waves and timing of emitting the radio waves. Then, consult your doctor to see if you should disable the entry function.
Page 168 1-5. Opening, closing and locking the doors Wireless remote control The wireless remote control can be used to lock and unlock the vehi- cle from outside the vehicle. Locks all doors Unlocks all doors Pressing the button unlocks the driver’s door. Pressing the button again within 3 seconds unlocks the other doors.
Page 169 ■ Conditions affecting operation →P. 104 ■ Customization that can be configured at your Toyota dealer Settings (e.g. wireless remote control) can be changed. (Customizable features →P. 500) ■ Certification for wireless remote control...
Page 170 1-5. Opening, closing and locking the doors Side doors The vehicle can be locked and unlocked using the entry function, wireless remote control or door lock switch. ■ Entry function →P. 96 ■ Wireless remote control →P. 108 ■ Door lock switch Locks all the doors Unlocks all the doors ■...
Page 171 1-5. Opening, closing and locking the doors Locking the front doors from the outside without the wireless remote control or key STEP Move the inside lock button to the lock position. STEP Close the door. The door cannot be locked if the “POWER” switch is in ACCESSORY or ON mode, or the electronic key is left inside the vehicle.
Page 172 Depending on the position of the electronic key, the key may not be detected correctly and the door may be locked. ■ Customization that can be configured at Toyota dealer Settings (e.g. door unlocking function) can be changed. (Customizable features →P. 500) CAUTION ■...
Page 173 1-5. Opening, closing and locking the doors Back door The back door can be opened using the back door handle. The back door can be locked and unlocked using the wireless remote control, entry function or door lock switch. ■ Locking and unlocking the back door Entry function →P.
Page 174 The luggage compartment lights turn on when the back door is opened with the luggage compartment light switch on. ■ Customization that can be configured at Toyota dealer Settings (e.g. wireless remote control) can be changed. (Customizable features →P. 500)
Page 175 1-5. Opening, closing and locking the doors CAUTION ■ Caution while driving ● Keep the back door closed while driving. If the back door is left open, it may hit near-by objects while driving or lug- gage may be unexpectedly thrown out, causing an accident. ●...
Page 176 ● Do not attach any accessories other than genuine Toyota parts to the back door. Such additional weight on the back door may interfere with the safety opening and closing operation of the back door.
Page 177 1-5. Opening, closing and locking the doors NOTICE ■ To prevent damage to the back door components Do not allow more than one person to get on the rear step bumper at a time. ■ To prevent 12-volt battery discharge Do not leave the luggage compartment light on for extended periods while the EV system is off.
Page 178 1-6. Adjustable components (seats, mirrors, steering wheel) Front seats Seat position adjustment lever Seatback angle adjustment lever Vertical height adjustment lever (driver’s side only)
Page 179 1-6. Adjustable components (seats, mirrors, steering wheel) Flattening the front seatbacks ■ Before flattening the front seatbacks Slide the rear seats as far back as possible. (→P. 121) ■ Flattening the front seatbacks STEP Remove the front head restraint. (→P. 127) Slide the front seat further for- STEP ward than the forward-most lock-...
Page 180 1-6. Adjustable components (seats, mirrors, steering wheel) ■ Active head restraints Even small forces applied to the seatback may cause the head restraint to move. Pushing up a locked head restraint forcibly may appear the head restraint inner structure. These do not indicate problems. During rear-end collision...
Page 181 1-6. Adjustable components (seats, mirrors, steering wheel) Rear seats Seat position adjustment levers Seatback angle adjustment levers When a person sits in the rear center position, adjust both seat cushions to the same position and align all seat- backs at the same angle.
Page 182 1-6. Adjustable components (seats, mirrors, steering wheel) Folding down the rear seatbacks Folding down the rear seats will enlarge the luggage compartment. ■ Before folding down the rear seatbacks STEP Stow the rear center seat belt. (→P. 133) Make sure the outside seat belt STEP passes through the hanger when folding the rear seat.
Page 183 1-6. Adjustable components (seats, mirrors, steering wheel) ■ Folding down the rear seatbacks STEP Slide the rear seats as far back as possible. (→P. 121) From inside Pull down the seatback angle STEP adjustment lever and fold down the seatback. From outside Open the back door and pull the STEP...
Page 184 1-6. Adjustable components (seats, mirrors, steering wheel) CAUTION ■ When folding the rear seatbacks down Observe the following precautions. Failure to do so may result in death or serious injury. ● Do not fold the seatbacks down while driving. ● Stop the vehicle on level ground, set the parking brake and shift the shift position to P.
Page 185 1-6. Adjustable components (seats, mirrors, steering wheel) CAUTION ■ Seat adjustment Observe the following precautions. Failure to do so may result in death or serious injuries. ● To reduce the risk of sliding under the lap belt during a collision, do not recline the seat more than necessary.
Page 186 1-6. Adjustable components (seats, mirrors, steering wheel) NOTICE ■ Stowing the seat belts The seat belts and the buckles must be stowed before you fold down the rear seatbacks.
Page 187 1-6. Adjustable components (seats, mirrors, steering wheel) Head restraints Head restraints are provided for all seats. Front seats Pull the head restraints up. Down Push the head restraint down while pushing the lock release button. Lock release button Rear center seat Pull the head restraints up.
Page 188 1-6. Adjustable components (seats, mirrors, steering wheel) ■ Removing the head restraints Front seats Pull the head restraint up while pushing the lock release button. Rear seats Pull the head restraint up while pushing the lock release button.
Page 189 1-6. Adjustable components (seats, mirrors, steering wheel) ■ Installing the head restraints Front seats Align the head restraint with the installa- tion holes and push it down to the lock position. Press and hold the lock release button when lowering the head restraint. Rear seats Align the head restraint with the installa- tion holes and push it down to the lock...
Page 190 1-6. Adjustable components (seats, mirrors, steering wheel) ■ Adjusting the height of the head restraints Make sure that the head restraints are adjusted so that the center of the head restraint is closest to the top of your ears. ■ Adjusting the rear center seat head restraint Always raise the head restraint one level from the stowed position when using.
Page 191 1-6. Adjustable components (seats, mirrors, steering wheel) Seat belts Make sure that all occupants are wearing their seat belts before driv- ing the vehicle. ■ Correct use of the seat belts ● Extend the shoulder belt so that it comes fully over the shoulder, does come into contact with the...
Page 192 1-6. Adjustable components (seats, mirrors, steering wheel) ■ Adjusting the seat belt shoulder anchor height (front seats) Push the seat belt shoulder anchor down while pressing the release button. Push the seat belt shoulder anchor up. Move the height adjuster up as needed until you hear a click.
Page 193 1-6. Adjustable components (seats, mirrors, steering wheel) ■ Releasing method The rear center seat belt can be completely released only when necessary such as when folding down the rear seats. To release tab “A”, insert tab “B” STEP or the mechanical key (→P. 94) into the hole on the buckle.
Page 194 1-6. Adjustable components (seats, mirrors, steering wheel) Seat belt pretensioners (front seats) The pretensioner helps the seat belt to quickly restrain the occu- pant by retracting the seat belt when the vehicle is subjected to certain types of severe frontal collision or a vehicle rollover.
Page 195 ■ Seat belt extender If your seat belts cannot be fastened securely because they are not long enough, personalized seat belt extender is available from your Toyota dealer free of charge.
Page 196 Each seat belt should be used by one person only. Do not use a seat belt for more than one person at once, including children. ● Toyota recommends that children be seated in the rear seat and always use a seat belt and/or an appropriate child restraint system. ●...
Page 197 ● If the pretensioner has activated, the SRS warning light will come on. In that case, the seat belt cannot be used again and must be replaced at your Toyota dealer. ■ Adjustable shoulder anchor Always make sure the shoulder belt is positioned across the center of your shoulder.
Page 198 ● Ensure that the belt and plate are locked and the belt is not twisted. If the seat belt does not function correctly, immediately contact your Toyota dealer. ● Replace the seat assembly, including the belts, if your vehicle has been involved in a serious accident, even if there is no obvious damage.
Page 199 1-6. Adjustable components (seats, mirrors, steering wheel) NOTICE ■ When using a seat belt extender When releasing the seat belt, press on the buckle release button on the extender, not on the seat belt. This helps prevent damage to the vehicle interior and the extender itself.
Page 200 1-6. Adjustable components (seats, mirrors, steering wheel) Steering wheel The steering wheel can be adjusted to a comfortable position. Hold the steering wheel and STEP push the lever down. Adjust to the ideal position by STEP moving the steering wheel horizontally and vertically.
Page 201 1-6. Adjustable components (seats, mirrors, steering wheel) Anti-glare inside rear view mirror The rear view mirror’s position can be adjusted to enable sufficient confirmation of the rear view in accordance with the driver's seating posture. Adjusting the height of rear view mirror Adjust the height of the rear view mirror by moving it up and down.
Page 202 1-6. Adjustable components (seats, mirrors, steering wheel) ■ To prevent sensor error To ensure that the sensors operate prop- erly, do not touch or cover them. CAUTION ■ Caution while driving Do not adjust the position of the mirror while driving. Doing so may lead to mishandling of the vehicle and an accident, resulting in death or serious injury.
Page 203 1-6. Adjustable components (seats, mirrors, steering wheel) Outside rear view mirrors Mirror angle can be adjusted using the switch. To select a mirror to adjust, STEP press the switch. Left Right To adjust the mirror, press the STEP switch. Right Down Left...
Page 204 1-6. Adjustable components (seats, mirrors, steering wheel) Folding the mirrors Press the switch to fold the mir- rors. Press it again to extend them to the original position. ■ Mirror angle can be adjusted when The “POWER” switch is in ACCESSORY or ON mode. ■...
Page 205 1-6. Adjustable components (seats, mirrors, steering wheel) CAUTION ■ When driving the vehicle Observe the following precautions while driving. Failure to do so may result in loss of control of the vehicle and cause an accident, resulting in death or serious injury. ●...
Page 206 1-7. Opening and closing the windows Power windows The power windows can be opened and closed using the switches. Operating the switch moves the windows as follows: Closing One-touch closing (driver’s window only) Opening One-touch opening (driver’s window only) To stop the window partway, operate the switch in the oppo- site direction.
Page 207 If you release the switch while the window is moving, start again from the beginning. If the window continues to close but then re-open slightly even after perform- ing the above procedure correctly, have the vehicle inspected by your Toyota dealer.
Page 208 1-7. Opening and closing the windows CAUTION ■ Closing the windows Observe the following precautions. Failure to do so may result in death or serious injury. ● Check to make sure that all passengers do not have any part of their body in a position where it could be caught when a window is being operated.
Page 209 1-8. Theft deterrent system Immobilizer system The vehicle's keys have built-in transponder chips that prevent the EV system from starting if the key has not been previously regis- tered in the vehicle's on-board computer. Never leave the keys inside the vehicle when you leave the vehicle. The indicator light flashes after the “POWER”...
Page 210 1-8. Theft deterrent system NOTICE ■ To ensure the system operates correctly Do not modify or remove the system. If modified or removed, the proper operation of the system cannot be guaranteed.
Page 211 1-8. Theft deterrent system Theft prevention labels These labels are attached to the vehicle to reduce vehicle theft by facilitating the tracing and recovery of parts from sto- len vehicles. Do not remove under penalty of law.
Page 212 1-9. Safety information Correct driving posture Drive with a good posture as follows: Sit upright and well back in the seat. (→P. 118) Adjust the position of the seat forward or backward to ensure the pedals can be reached easily depressed to the extent required.
Page 213 1-9. Safety information CAUTION ■ While driving ● Do not adjust the position of the driver’s seat. Doing so could cause the driver to lose control of the vehicle. ● Do not place a cushion between the driver or passenger and the seatback. A cushion may prevent correct posture from being achieved, and reduce the effectiveness of the seat belt and head restraint, increasing the risk of death or serious injury to the driver or passenger.
Page 214 1-9. Safety information SRS airbags The SRS airbags inflate when the vehicle is subjected to certain types of severe impacts that may cause significant injury to the occupants. They work together with the seat belts to help reduce the risk of death or serious injury. SRS front airbags SRS driver airbag/front passenger airbag Can help protect the head and chest of the driver and front pas-...
Page 215 1-9. Safety information Airbag system components Curtain shield airbags Driver airbag Side airbags Driver’s seat position sen- Front passenger airbag Driver’s seat belt buckle Side impact sensors (front) switch Front impact sensors Airbag sensor assembly Front passenger’s seat belt Front passenger occupant buckle switch classification system (ECU Side impact sensors (rear)
Page 216 1-9. Safety information ■ If the SRS airbags deploy (inflate) ● Bruising and slight abrasions may result from contact with a deploying (inflating) SRS airbag. ● A loud noise and white powder will be emitted. ● Parts of the airbag module (steering wheel hub, airbag cover and inflator) as well as the front seats, parts of the front and rear pillars, and roof side rail, may be hot for several minutes.
Page 217 1-9. Safety information ■ SRS airbag deployment conditions (SRS side and curtain shield air- bags) ● The SRS side and curtain shield airbags will deploy in the event of an impact that exceeds the set threshold level (the level of force corre- sponding to the impact force produced by an approximately 3300 lb.
Page 218 1-9. Safety information ■ Types of collisions that may not deploy the SRS airbags (SRS front air- bags) The SRS front airbags do not generally inflate if the vehicle is involved in a side or rear collision, if it rolls over, or if it is involved in a low-speed frontal collision.
Page 219 Pitching end over end ■ When to contact your Toyota dealer In the following cases, the vehicle will require inspection and/or repair. Con- tact your Toyota dealer as soon as possible. ● Any of the SRS airbags have been inflated. ●...
Page 220 1-9. Safety information ● The surface of the seats with the side airbag is scratched, cracked or other- wise damaged. ● The portion of the front pillars, rear pil- lars or roof side rail garnishes (padding) containing the curtain shield airbags inside is scratched, cracked or other- wise damaged.
Page 221 1-9. Safety information CAUTION ■ SRS airbag precautions Observe the following precautions regarding the SRS airbags. Failure to do so may cause death or serious injury. ● The driver and all passengers in the vehicle must wear their seat belts properly.
Page 222 An infant or child who is too small to use a seat belt should be properly secured using a child restraint sys- tem. Toyota strongly recommends that all infants and children be placed in the rear seats of the vehicle and properly restrained. The rear seats are...
Page 223 1-9. Safety information CAUTION ■ SRS airbag precautions ● Do not sit on the edge of the seat or lean against the dashboard. ● Do not allow a child to stand in front of the SRS front passenger airbag unit or sit on the knees of a front passenger.
Page 224 1-9. Safety information CAUTION ■ SRS airbag precautions ● Do not attach anything to or lean any- thing against areas such as the dash- board or steering wheel pad. These items can become projectiles when the SRS driver and front passen- ger airbags deploy.
Page 225 If the areas where the SRS airbags are stored, such as the steering wheel pad and front and rear pillar garnishes, are damaged or cracked, have them replaced by your Toyota dealer. ● Do not place anything, such as a cushion, on the front passenger's seat.
Page 226 1-9. Safety information Front passenger occupant classification system Your vehicle is equipped with a front passenger occupant classifica- tion system. This system detects the conditions of the front passen- ger seat and activates or deactivates the devices for the front passenger.
Page 227 1-9. Safety information Conditions and operation of the front passenger occupant classification system ■ Adult* “AIR BAG ON” and “AIR BAG OFF” “AIR BAG indicator lights ON” Indicator/ warning light SRS warning light Seat belt reminder light Flashing* Front passenger airbag Side airbag on the front passenger seat Devices Activated...
Page 228 1-9. Safety information ■ Unoccupied “AIR BAG ON” and “AIR BAG OFF” Not illumi- indicator lights nated Indicator/ warning light SRS warning light Seat belt reminder light Front passenger airbag Deactivated Side airbag on the front passenger seat Devices Curtain shield airbag in the front Activated passenger side Front passenger's seat belt pretensioner...
Page 229 1-9. Safety information : Never install a rear-facing child restraint system on the front pas- senger seat. A forward-facing child restraint system should only be installed on the front passenger seat when it is unavoidable. (→P. 172) : In case the indicator light is not illuminated, consult this manual on how to install the child restraint system properly.
Page 230 1-9. Safety information CAUTION ■ Front passenger occupant classification system precautions Observe the following precautions regarding the front passenger occupant classification system. Failure to do so may cause death or serious injury. ● Wear the seat belt properly. ● Make sure the front passenger's seat belt plate has not been left inserted into the buckle before someone sits in the front passenger seat.
Page 231 Do not kick the front passenger seat or subject it to severe impact. Other- wise, the SRS warning light may come on to indicate a malfunction of the detection system. In this case, contact your Toyota dealer immediately. ● Child restraint systems installed on the rear seat should not contact the front seatbacks.
Page 232 1-9. Safety information Child restraint systems A child restraint system for a small child or baby must itself be prop- erly restrained on the seat with the lap portion of the lap/shoulder belt. The laws of all 50 states of the U.S.A. now require the use of child restraint systems.
Page 233 1-9. Safety information Types of child restraints Child restraint systems are classified into the following 3 types according to the age and size of the child: Rear facing ⎯ Infant seat/convertible seat Forward facing ⎯ Convertible seat Booster seat...
Page 234 ● Toyota strongly urges the use of a proper child restraint system that con- forms to the size of the child, installed on the rear seat. According to acci- dent statistics, the child is safer when properly restrained in the rear seat than in the front seat.
Page 235 1-9. Safety information CAUTION ■ Child restraint precautions ● Do not use the seat belt extender when installing a child restraint system on the front or rear passenger seat. If installing a child restraint system with the seat belt extender connected to the seat belt, the seat belt will not securely hold the child restraint system, which could cause death or seri- ous injury to the child or other passengers in the event of a sudden stop, sudden swerve or accident.
Page 236 1-9. Safety information Installing child restraints Follow the child restraint system manufacturer's instructions. Firmly secure child restraints to the seats using the LATCH anchors or a seat belt. Attach the top tether strap when installing a child restraint. The lap/shoulder belt can be used if your child restraint system is not compatible with the LATCH (Lower Anchors and Tethers for Chil- dren) system.
Page 237 1-9. Safety information Rear outside seats: Anchor brackets (for top tether strap) An anchor bracket is provided for each outer rear seat. Rear center seat: Anchor bracket (for top tether strap) An anchor bracket is provided for the rear center seat.
Page 238 1-9. Safety information Installation with LATCH system (rear outside seats only) Fold the seatback while pulling STEP the lever. Return the seatback and secure it at the 1st lock posi- tion (most upright position). Adjust the seatback to the 7th lock position.
Page 239 1-9. Safety information Type B Latch the buckles onto the STEP LATCH anchors. The bars are installed in the clearance between the seat cush- ion and seatback. If the child restraint has a top tether strap, the top tether strap should be latched onto the top tether strap anchor.
Page 240 1-9. Safety information Installing child restraints using a seat belt (child restraint lock function belt) Rear facing ⎯ Infant seat/convertible seat ■ Place the child restraint system STEP on the rear seat facing the rear of the vehicle. Run the seat belt through the STEP child restraint system and insert the plate into the buckle.
Page 241 1-9. Safety information While pushing the child restraint STEP system down into the rear seat, allow the shoulder belt to retract until the child restraint system is securely in place. After shoulder belt retracted to a point where there is no slack in the belt, pull the belt to check that it cannot be extended.
Page 242 1-9. Safety information While pushing the child restraint STEP system into the rear seat, allow the shoulder belt to retract until the child restraint system is securely in place. After shoulder belt retracted to a point where there is no slack in the belt, pull the belt to check that it cannot be extended.
Page 243 1-9. Safety information Removing a child restraint installed with a seat belt Push the buckle release button and fully retract the seat belt. Child restraint systems with a top tether strap (rear seats only) ■ Outside seats Remove the head restraint. STEP Slide the seats forward slightly if STEP...
Page 244 1-9. Safety information Secure the child restraint using STEP Front of vehicle the seat belt. Latch the hook onto the anchor bracket and tighten the top tether strap. Make sure the top tether strap is securely latched. Replace the head restraint. STEP Move the seats to the rear-most STEP...
Page 245 1-9. Safety information ■ Center seat Open the anchor bracket cover. Secure the child restraint using the seat belt. Latch the hook onto the anchor bracket and tighten the top tether strap. Make sure the top tether strap is securely latched. ■...
Page 246 1-9. Safety information CAUTION ■ When installing a booster seat Do not fully extend the shoulder belt to prevent the belt from going to ALR lock mode. (→P. 134) ALR mode causes the belt to tighten only which could cause injury or dis- comfort to the child.
Page 247 1-9. Safety information CAUTION ■ When installing a child restraint system ● When installing a child restraint system in the rear center seat, adjust both seat cushions to the same position and align seatbacks at the same angle. Otherwise, the child restraint system cannot be securely restrained and this may cause death or serious injuries in the event of sudden braking, sudden swerving or an accident.
Page 248 1-9. Safety information...
Page 249 2-1. Driving procedures Driving the vehicle The following procedures should be observed to ensure safe driv- ing. ■ Starting the EV system →P. 200 ■ Driving STEP With the brake pedal depressed, select the D position. (→P. 206) Check that the shift position indicator shows D. STEP Release the parking brake.
Page 250 Your vehicle has a drum-in-disc type parking brake system. This type of brake system needs bedding-down of the brake shoes periodi- cally or whenever the parking brake shoes and/or drums are replaced. Have your Toyota dealer perform the bedding-down. ■ Operating your vehicle in a foreign country...
Page 251 2-1. Driving procedures ■ For efficient use ● Shift the shift position to D when driving. In the N position, energy cannot be regenerated during deceleration. ● Drive your vehicle smoothly. Avoid abrupt acceleration and deceleration. ● Avoid repeated acceleration. Repeated acceleration consumes traction battery energy, resulting in reduced vehicle performance, including driving range.
Page 252 2-1. Driving procedures CAUTION ■ When starting the vehicle Always keep your foot on the brake pedal while stopped with the EV system operating. This prevents the vehicle from creeping. ■ When driving the vehicle ● Do not drive if you are unfamiliar with the location of the brake and accel- erator pedals to avoid depressing the wrong pedal.
Page 253 2-1. Driving procedures CAUTION ● Do not shift the shift position to D while the vehicle is moving backward. Doing so can damage the transmission and may result in a loss of vehicle control. ● Shifting the shift position to N while the vehicle is moving will disengage the EV system’s drive-train.
Page 254 If you hear a squealing or scraping noise (brake pad wear limit indica- tors) Have the brake pads checked and replaced by your Toyota dealer as soon as possible. Rotor damage may result if the pads are not replaced when needed.
Page 255 2-1. Driving procedures CAUTION ■ When the vehicle is stopped ● Do not depress the accelerator pedal unnecessarily. If the vehicle is in any shift position other than P or N, the vehicle may accelerate suddenly and unexpectedly, causing an accident. ●...
Page 256 If this happens, do not continue to drive the vehicle. If the brake system warning light comes on while driving, immediately stop the vehicle in a safe place and contact your Toyota dealer.
Page 257 2-1. Driving procedures NOTICE ■ When driving the vehicle ● Do not depress the accelerator and brake pedals at the same time during driving, as this may restrain driving torque. ● Do not use the accelerator pedal or depress the accelerator and brake pedals together to hold the vehicle on a hill.
Page 258 Short in electrical components ● Traction battery damage caused by water immersion In the event that you drive on a flooded road and the vehicle is flooded, be sure to have your Toyota dealer check the following. ● Brake function ●...
Page 259 2-1. Driving procedures Power switch Performing the following operations when carrying the electronic key on your person starts the EV system or changes “POWER” switch modes. ■ Starting the EV system STEP Check that the charging cable is disconnected. (→P. 73) STEP Check that the parking brake is set.
Page 260 2-1. Driving procedures ■ Stopping the EV system STEP Depress the brake pedal until the vehicle comes to a com- plete stop. STEP Set the parking brake. (→P. 216) Push the P position switch to STEP shift into P. (→P. 209) Check that the shift position indicator on the instrument cluster shows P.
Page 261 2-1. Driving procedures ■ Changing “POWER” switch mode Modes can be changed by pressing the “POWER” switch with the brake pedal released. (The mode changes each time the switch is pressed.) The emergency flashers can be used. ACCESSORY mode Some electrical components such as the audio system can be used.
Page 262 “POWER” switch to off. In this event, the “POWER” switch can be turned to off after applying the parking brake. Have the vehicle inspected by your Toyota dealer immediately. ■ When the ambient temperature is low, such as during winter driving conditions Driving power may be limited due to traction battery temperature being low.
Page 263 ■ If the EV system does not start ● The immobilizer system may not have been deactivated. (→P. 149) Contact your Toyota dealer. ● The charging cable may be connected to the vehicle. (→P. 82) ■ When the steering lock cannot be released The green indicator light on the “POWER”...
Page 264 EV system on. ■ When starting the EV system ● Do not depress the accelerator pedal unnecessarily. ● If the EV system becomes difficult to start, have your vehicle checked by your Toyota dealer immediately.
Page 265 2-1. Driving procedures Transmission Select a shift position appropriate for the driving conditions. ■ Shifting the shift lever Shift lever Operate the shift lever gently and ensure correct shifting operation. When shifting to D or R positions, move the shift lever along the shift gate.
Page 266 2-1. Driving procedures Shift position indicator The position of the frame on the shift position indicator changes in accordance with the current shift position. When a shift position other than D or B is selected, the arrow toward B and B position indicator disappear from the shift position indicator. When selecting the shift position, make sure that the shift position has been changed to the desired position by checking the shift position indicator provided on the instrument panel.
Page 267 2-1. Driving procedures ■ SPORT mode By increasing the motor's out- put when compared to normal mode, the vehicle's accelera- tion power maximum speed is increased. This mode provides a more dynamic driv- ing experience. When the SPORT mode button is pressed, the SPORT mode indicator comes on and a mes- sage is shown on the multi-...
Page 268 2-1. Driving procedures P position switch ■ When shifting the shift position to P Fully stop the vehicle and set the parking brake, and then press the P position switch. When shift position changed to P, the indicator on the P position switch illuminates.
Page 269 2-1. Driving procedures ■ For the shift positions ● When the “POWER” switch is off, the shift position cannot be changed. ● When the “POWER” switch is in ON mode (the EV system is not operat- ing), the shift position can only be changed to N. The shift position will be changed to N even if the shift lever is shifted to D or R and held in that position.
Page 270 ■ If the system malfunctions The following situations indicate a problem with the system. Immediately stop the vehicle in a safe place and contact your Toyota dealer. ● All frames of the shift position indicators in the instrument cluster flash.
Page 271 2-1. Driving procedures ■ When sport mode is selected When sport mode is selected, the “SPORT” indicator will come on and the speed meter circumference ring and some instrument panel lights will turn from blue to red. In some cases, sport mode will not be available. A buzzer will sound and “Sport Driving Mode Not Available”...
Page 272 2-1. Driving procedures Alarm Situation Correction procedure The transmission will The driver attempts to shift not move out of the P or to the B position while in N position. Select the the P or N position. appropriate position. Interior alarm The transmission will sounds once not move out of the P...
Page 273 ■ For the shift lever Do not remove the shift lever knob or use anything but a genuine Toyota shift lever knob. Also, do not hang anything on the shift lever. Doing so could prevent the shift lever from returning to position, causing unexpected accidents to occur when the vehicle is in motion.
Page 274 2-1. Driving procedures Turn signal lever The turn signal lever can be used to show the following intentions of the driver: Right turn Left turn Lane change to the right (push and hold the lever partway) The right hand signals will flash until you release the lever.
Page 275 2-1. Driving procedures Parking brake To set the parking brake, fully pull the parking brake lever while depressing the brake pedal. To release the parking brake, slightly raise the lever and lower it completely while pressing the button. ■ Parking brake engaged warning buzzer →P.
Page 276 2-1. Driving procedures Horn To sound the horn, press on or close to the mark. ■ After adjusting the steering wheel Make sure that the steering wheel is securely locked. The horn may not sound if the steering wheel is not securely locked. (→P.
Page 277 2-2. Instrument cluster Gauges and meters The following gauges, meters and displays illuminate when the “POWER” switch is in ON mode. EV System Indicator Displays the EV system output or regeneration level. SOC (State of Charge) gauge Displays the amount of charge remaining in the traction battery. Driving range Displays an estimated drivable distance according to the climate setting and the amount of charge remaining in the traction battery.
Page 278 2-2. Instrument cluster Odometer/trip meter Odometer Displays the total distance the vehicle has been driven. Trip meter Displays the distance the vehicle has been driven since the meter was last reset. Trip meters A and B can be used to record and display differ- ent distances independently.
Page 279 2-2. Instrument cluster Eco Driving Indicator Light and turn-by-turn navigation display customization While the odometer is being displayed, customization can be per- formed by pressing and holding the display change button. Each time the display change button is pressed, ECO Driving Indi- cator Light display is activated or deactivated.
Page 280 2-2. Instrument cluster ■ The meters and display illuminate when The “POWER” switch is in ON mode. ■ EV System Indicator Power area Shows that an Eco-friendly driving range is being exceeded (during full power driving etc.) Eco area Shows that the vehicle is being driven in an Eco-friendly manner.
Page 281 2-2. Instrument cluster ■ The brightness of the instrument panel lights When the tail lights are turned on, the meter’s brightness will be reduced slightly unless the meter brightness level adjustment is set to the brightest setting. If the tail lights are turned on when the surroundings are dark, the meter’s brightness will reduce slightly.
Page 282 2-2. Instrument cluster Indicators and warning lights The indicator and warning lights on the instrument cluster and cen- ter panel inform the driver of the status of the vehicle’s various sys- tems. ■ Instrument cluster ■ Center panel...
Page 283 2-2. Instrument cluster ■ Outside left of vehicle...
Page 284 EV system is started, or after a few seconds. There may be a malfunction in a system if a light does not come on, or if the lights do not turn off. Have the vehicle inspected by your Toyota dealer for details.
Page 285 EV system is started, or after a few seconds. There may be a malfunction in a system if a light does not come on, or if the lights do not turn off. Have the vehicle inspected by your Toyota dealer for details.
Page 286 2-2. Instrument cluster Multi-information display The multi-information display presents the driver with a variety of driving-related data. ● Trip information (→P. 229) Displays driving range, power consumption and other cruis- ing-related information. ● Warning messages (→P. 427) Automatically displayed when a malfunction occurs in one of the vehicle’s systems.
Page 287 2-2. Instrument cluster ■ Display contents Each time the “DISP” switch is pressed, the menu screen changes. When the desired menu screen is displayed, stop pressing the “DISP” switch. The details screen will soon be displayed. Trip information contents Switching display items Driving range Turn-by-turn navigation* Efficiency...
Page 288 2-2. Instrument cluster Trip information ■ Driving range Displays an estimated driving range according to the amount of charge remaining in the traction battery and air conditioning settings. Displays what the estimated maximum driving range is with the air conditioning system off according to the amount of charge remaining in the traction battery.
Page 289 2-2. Instrument cluster ■ Efficiency Displays average power consumption and current power consumption. Average power consumption Displays the average power consumption since the function was reset. The function can be reset by pressing the “DISP” but- ton for longer than 1 second when the average power consumption/current power consumption is dis- played.
Page 290 2-2. Instrument cluster ■ reduction In accordance with the amount of charging performed since the function was last reset, the amount of CO reduction when compared to a conventional gasoline vehicle is displayed as a growing tree. The function can be reset by pressing the “DISP” button for longer than 1 second when the CO reduction screen is displayed.
Page 291 Small spots or light spots may appear on the display. This phenomenon is characteristic of liquid crystal displays, and there is no problem continuing to use the display. ■ Customization that can be configured at Toyota dealer Setting of available languages can be changed. (Customizable features →P. 500) CAUTION ■...
Page 292 2-2. Instrument cluster NOTICE ■ The multi-information display at low temperatures Allow the interior of the vehicle to warm up before using the liquid crystal information display. At extremely low temperatures, the information display monitor may respond slowly, and display changes may be delayed.
Page 293 2-3. Operating the lights and wipers Headlight switch The headlights can be operated manually or automatically. headlights, parking lights and daytime running lights turn on and off automatically. (When “POWER” switch is in ON mode) side marker, parking, tail, license plate, daytime run- ning lights...
Page 294 2-3. Operating the lights and wipers Turning on the high beam headlights With the headlights on, push the lever away from you to turn on the high beams. Pull the lever toward you to the center position to turn the high beams off.
Page 295 2-3. Operating the lights and wipers ■ Guide to dial settings Occupancy and luggage load conditions Dial position Occupants Luggage load Driver None Driver and front pas- None senger All seats occupied None All seats occupied Full luggage loading Driver Full luggage loading ■...
Page 296 To turn the lights on again, turn the “POWER” switch to ON mode, or turn the headlight switch off and then back to ■ Customization that can be configured at Toyota dealer Settings (e.g. light sensor sensitivity) can be deactivated. (Customizable features →P. 500) NOTICE ■...
Page 297 2-3. Operating the lights and wipers Windshield wipers and washer When “INT” is selected, the wiper interval can be adjusted for inter- mittent operation. The wiper operation is selected by moving the lever as follows. Intermittent wind- shield wiper opera- tion speed wind-...
Page 298 2-3. Operating the lights and wipers Wash/wipe operation The wipers will automatically operate a couple of times after the washer squirts. ■ The windshield wipers and washer can be operated when The “POWER” switch is in ON mode. ■ If no windshield washer fluid sprays Check that the washer nozzles are not blocked and if there is washer fluid in the windshield washer fluid reservoir.
Page 299 Do not operate the switch continually as the washer fluid pump may over- heat. ■ When a nozzle becomes blocked In this case, contact your Toyota dealer. Do not try to clear it with a pin or other object. The nozzle will be damaged.
Page 300 2-3. Operating the lights and wipers Rear window wiper and washer The wiper operation is selected by moving the lever as follows: Intermittent window wiper operation Normal window wiper operation Washer/wiper dual operation Washer/wiper dual operation ■ The rear window wiper and washer can be operated when The “POWER”...
Page 301 2-3. Operating the lights and wipers NOTICE ■ When the rear window is dry Do not use the wipers, as they may damage the rear window. ■ When the washer fluid tank is empty Do not operate the switch continually as the washer fluid pump may over- heat.
Page 302 2-4. Using other driving systems Cruise control Use the cruise control to maintain a set speed without depressing the accelerator pedal. Indicators Cruise control switch ■ Setting the vehicle speed Press the “ON-OFF” button to STEP activate the cruise control. Cruise control indicator will come on.
Page 303 2-4. Using other driving systems ■ Adjusting the set speed To change the set speed, operate the lever until the desired set speed is obtained. Increase the speed Decrease the speed Hold the lever until the desired speed setting is obtained. Fine adjustment: Momentarily move the lever in the desired direction.
Page 304 VSC is activated. ■ If the cruise control indicator light flashes and “Check Cruise Control System” is shown on the multi-information display There may be a malfunction in the cruise control system. Have the vehicle inspected by your Toyota dealer.
Page 305 2-4. Using other driving systems CAUTION ■ To avoid operating the cruise control by mistake Switch the cruise control off using the “ON-OFF” button when not in use. ■ Situations unsuitable for cruise control Do not use cruise control in any of the following situations. Doing so may result in loss of control and could cause an accident resulting in death or serious injury.
Page 306 2-4. Using other driving systems Rear view monitor system The rear view monitor system assists the driver by displaying an image of the area behind the vehicle. The image is displayed in reverse on the screen. This reversed image is a similar image to the one on the inside rear view mirror.
Page 307 2-4. Using other driving systems ■ Displayed area The area covered by the camera is lim- ited. Objects that are close to either corner of the bumper or under the bumper cannot be seen on the screen. The area displayed on the screen may vary according to vehicle orientation or road conditions.
Page 308 2-4. Using other driving systems ■ Rear view monitor system camera In the following cases, it may become difficult to see the images on the screen, even when the system is func- tioning correctly: ● The vehicle is in a dark area, such as at night.
Page 309 Conditions which may affect the rear view monitor system ● If the back of the vehicle has been hit, the camera’s position and mounting angle may have changed. Have the vehicle inspected by your Toyota dealer. ● Rapid temperature changes, such as when hot water is poured on the vehicle in cold weather, may cause the system to function abnormally.
Page 310 2-4. Using other driving systems Driving assist systems To help enhance driving safety and performance, the following sys- tems operate automatically in response to various driving situations. Be aware, however, that these systems are supplementary and should not be relied upon too heavily when operating the vehicle. ■...
Page 311 The “TRAC OFF” indicator light and VSC OFF indicator light will come on. Press again to turn the systems back on. ■ When the “TRAC OFF” indicator light comes on even if the VSC OFF switch has not been pressed TRAC cannot be operated. Contact your Toyota dealer.
Page 312 EV sys- tem off. The EPS system should return to normal within 10 minutes. ■ If the slip indicator comes on... It may indicate a malfunction in the TRAC, VSC and ABS. Contact your Toyota dealer.
Page 313 In addition, make sure that the tires are inflated to the recommended tire inflation pressure level. The ABS, TRAC and VSC systems will not function correctly if different tires are installed on the vehicle. Contact your Toyota dealer for further information when replacing tires or wheels.
Page 314 2-4. Using other driving systems CAUTION ■ Handling of tires and the suspension Using tires with any kind of problem or modifying the suspension will affect the driving assist systems, and may cause a system to malfunction.
Page 315 2-4. Using other driving systems Hill-start assist control Assists with starting off and temporarily maintains braking power even if the foot is removed from the brake pedal when starting off on an incline or a slippery slope. To engage hill-start assist con- trol, further depress the brake pedal when the vehicle is stopped completely.
Page 316 • The brake pedal is depressed again. • The brake pedal has been depressed for more than approximately 3 minutes. ■ If the slip indicator comes on It may indicate a malfunction in the system. Contact your Toyota dealer. CAUTION ■ Hill-start assist control ●...
Page 317 2-5. Driving information Utility vehicle precautions This vehicle belongs to the utility vehicle class, which has higher ground clearance and narrower tread in relation to the height of its center of gravity as compared to ordinary passenger cars. Utility vehicle feature ●...
Page 318 2-5. Driving information CAUTION ■ Utility vehicle precautions Always observe the following precautions to minimize the risk of serious per- sonal injury or damage to your vehicle: ● In a rollover crash, an unbelted person is significantly more likely to die than a person wearing a seat belt.
Page 319 2-5. Driving information Off-road driving Your vehicle is not designed to be driven off-road. However, in the event that off-road driving cannot be avoided, please observe the fol- lowing precautions to help avoid the areas prohibited to vehicles. ● Drive your vehicle only in areas where off-road vehicles are permit- ted to travel.
Page 320 2-5. Driving information CAUTION ■ Off-road driving precautions Always observe the following precautions to minimize the risk of serious per- sonal injury or damage to your vehicle: ● Drive carefully when off-road driving is unavoidable. Do not take unneces- sary risks by driving in dangerous places. ●...
Page 321 2-5. Driving information NOTICE ■ To prevent water damage Take all necessary safety measures to ensure that water damage to the trac- tion battery and motor or other components does not occur. ● Water entering the motor will cause severe motor damage. ●...
Page 322 2-5. Driving information Cargo and luggage Take notice of the following information about storage precau- tions, cargo capacity and load. ● Stow cargo and luggage in the luggage compartment whenever possible. ● Be sure all items are secured in place. ●...
Page 323 (→P. 267) Toyota does not recommend towing a trailer with your vehicle. Your vehi- cle is not designed for trailer towing. Calculation formula for your vehicle Cargo capacity Total load capacity (vehicle capacity weight) (→P.
Page 324 2-5. Driving information As shown in the example above, if the number of occupants increases, the cargo and luggage load will be reduced by an amount that equals the increased weight due to the additional occupants. In other words, if an increase in the number of occupants causes an excess of the total load capacity (combined weight of occupants plus cargo and luggage load), you must reduce the cargo and luggage on your vehicle.
Page 325 2-5. Driving information CAUTION ● Secure all items in the occupant compartment, as they may shift and injure someone during sudden braking, sudden swerving or an acci- dent. ● When you fold down the rear seats, long items should not be place directly behind the front seats.
Page 326 Seating capacity means the maximum number of occupants whose estimated average weight is 150 lb. (68 kg) per person. ■ Towing capacity Toyota does not recommend towing a trailer with your vehicle. ■ Cargo capacity Cargo capacity may increase or decrease depending on the weight and the number of occupants.
Page 327 2-5. Driving information Winter driving tips Carry out the necessary preparations and inspections before driving the vehicle in winter. Always drive the vehicle in a manner appropri- ate to the prevailing weather conditions. ■ Pre-winter preparations ● Use fluids that are appropriate to the prevailing outside tem- peratures.
Page 328 2-5. Driving information ● Remove any snow or mud from the bottom of your shoes before getting in the vehicle. ■ When driving the vehicle Accelerate the vehicle slowly, keep a safe distance between you and the vehicle ahead, and drive at a reduced speed suitable to road conditions.
Page 329 2-5. Driving information Regulations on the use of tire chains ● Regulations regarding the use of tire chains vary depending on location and type of road. Always check local regulations before installing chains. ● Install the chains on the front tires. ■...
Page 330 2-5. Driving information CAUTION ■ Driving with snow tires Observe the following precautions to reduce the risk of accidents. Failure to do so may result in a loss of vehicle control and cause death or serious injury. ● Use tires of the size specified. ●...
Page 331 NOTICE ■ Repairing or replacing snow tires Request repairs or replacement of snow tires from Toyota dealers or legitimate tire retailers. This is because the removal and attachment of snow tires affects the operation of the tire pressure warning valves and transmitters.
Page 332 Trailer towing Toyota does not recommend towing a trailer with your vehicle. Toyota also does not recommend the installation of a tow hitch or the use of a tow hitch carrier for a wheelchair, scooter, bicycle, etc. Your vehicle is not designed for trailer towing or for the use of tow...
Page 333 2-5. Driving information Dinghy towing Your vehicle is not designed to be dinghy towed (with 4 wheels on the ground) behind a motor home. NOTICE ■ To avoid serious damage to your vehicle Do not tow your vehicle with the four wheels on the ground.
Page 334 2-5. Driving information...
Page 335 3-1. Using the air conditioning system and defogger Automatic air conditioning system The driving distance of the RAV4 EV is affected by the method of air conditioning use. In order to extend driving range, Toyota recom- mends using AUTO ECO mode and setting temperatures conserva- tively.
Page 336 3-1. Using the air conditioning system and defogger ■ Pre-climate (Remote Climate Control) By setting the schedule, the air conditioning system can be turned on before getting in the vehicle. (→P. 53) Even if the schedule has not been set, for users who own a smart phone, the air conditioning system can be turned on and off when away from the vehicle.
Page 337 3-1. Using the air conditioning system and defogger ■ Display Cooling and dehumidification function display AUTO mode display ECO mode display Passenger’s side temperature display Driver’s side Passenger’s temperature side seat display heater display Outside/recirculated Driver’s side seat heater Fan speed air mode display display display...
Page 338 3-1. Using the air conditioning system and defogger AUTO mode Touch conditioning system begins to operate. Air outlets and speed automatically adjusted according to the tem- perature setting. When in AUTO mode, air condi- tioning operation status is not shown. ■...
Page 339 3-1. Using the air conditioning system and defogger Using the Manual ECO mode or Manual mode If the following operations are performed while in AUTO ECO mode, the air conditioning system will change to Manual ECO mode. The system will also change to Manual mode if operations are performed when the system is off or in AUTO normal mode.
Page 340 3-1. Using the air conditioning system and defogger Changing the set temperature Driver’s side setting Touch to increase the temperature and decrease the temperature. Passenger’s side setting Touch to increase the temperature and decrease the temperature.
Page 341 3-1. Using the air conditioning system and defogger ■ Passenger’s side setting using “SYNC” mode When “SYNC” mode is turned on, the passenger’s side tempera- ture will be linked to the driver's side temperature setting. Touch If “SYNC” mode is on, “SYNC” is shown on the passenger's side temperature display.
Page 342 3-1. Using the air conditioning system and defogger Air outlets and air flow AUTO mode: The air outlets switch automatically according to condi- tions. The air flow mode can be confirmed by touching Manual mode: The air outlets switch each time pressed.
Page 343 3-1. Using the air conditioning system and defogger Air flows to the upper body and feet. Air flows mainly to the feet. Air flows to the feet and the windshield defogger operates.
Page 344 3-1. Using the air conditioning system and defogger Adjusting the position of the air outlets Center outlets Direct air flow to the left or right, up or down. Right and left side outlets Direct air flow to the left or right, up or down.
Page 345 3-1. Using the air conditioning system and defogger Switching between outside air and recirculated air modes Touch The mode switches between (recirculated air mode) and (out- side air mode) each time is touched. (When is shown on the display, changing from is not possible.) ■...
Page 346 3-1. Using the air conditioning system and defogger ■ Outside/recirculated air mode ● When driving on dusty roads such as tunnels or in heavy traffic, set the outside/recirculated air mode button to the recirculated air mode. This is effective in preventing outside air from entering the vehicle interior. Dur- ing cooling operation, setting the recirculated air mode will also cool the vehicle interior effectively.
Page 347 3-1. Using the air conditioning system and defogger ■ Operation of the air conditioning system in AUTO ECO mode In the AUTO ECO mode, the air conditioning system is controlled as follows to prioritize driving range: ● Compressor operation controlled to restrict heating/cooling capacity ●...
Page 348 3-1. Using the air conditioning system and defogger ■ If the amount of charge remaining in the traction battery becomes low Depending on the battery’s condition, the air conditioning system’s usage may be restricted or stopped (excluding the windshield defogger). If the air conditioning is restricted or turned off, one of the following messages will be shown on the HVAC display.
Page 349 3-1. Using the air conditioning system and defogger ■ Handling of the air conditioning panel The operating section of the air conditioning panel uses capacitive touch sensors. In the following cases, incorrect operation or non-response may occur. ● If the operating section is dirty or has liquid attached to it, incorrect oper- ation or non-response may occur.
Page 350 3-1. Using the air conditioning system and defogger NOTICE ■ To prevent 12-volt battery discharge Do not leave the air conditioning system on longer than necessary when the “POWER” switch is in ON mode. ■ Humidity sensor In order to detect fog on the windshield, a sensor which monitors the temperature of the windshield, the surrounding humidity, etc.
Page 351 3-1. Using the air conditioning system and defogger Rear window and outside rear view mirror defoggers The rear window defogger is used to defog the rear window. The out- side rear view mirror defoggers are used to remove frost, dew or raindrops from the outside rear view mirrors.
Page 352 3-2. Using the interior lights Interior lights list Interior light (→P. 295) Personal/interior lights (→P. 294) Shift lever light (when the “POWER” switch is in ON mode) “POWER” switch light Footwell lights (turns on/off according to whether the door is opened/closed) Luggage compartment light (turns on/off according to whether the back door is opened/closed)
Page 353 3-2. Using the interior lights Personal/interior light main switch and personal/interior lights Personal/interior light main switch Door position The personal lights and interior light come on when a door is opened. They go off when the doors are closed. The personal lights and interior light can be individually turned on or off.
Page 354 20 minutes. ■ Customization that can be configured at Toyota dealer Settings (e.g. the time elapsed before lights turn off) can be changed. (Customizable features →P. 500)
Page 355 3-3. Using the storage features List of storage features Bottle holders Auxiliary boxes Glove box Cup holders Console box CAUTION ■ Items that should not be left in the storage spaces Do not leave glasses, lighters or spray cans in the storage spaces, as this may cause the following when cabin temperature becomes high: ●...
Page 356 3-3. Using the storage features Glove box Glove box The glove box can be opened by pulling the lever and locked and unlocked using the mechanical key. Unlock Lock Open CAUTION ■ Caution while driving Keep the glove box closed. In the event of sudden braking or sudden swerv- ing, an accident may occur due to an occupant being struck by the open glove box or the items stored inside.
Page 357 3-3. Using the storage features Console box Console box Upper tray Lift the lid. Lower box Pull the lever up and lift the lid. CAUTION ■ Caution while driving Keep the console box closed. In the event of sudden braking, an accident may occur due to an occupant being struck by the open console box or the items stored inside.
Page 358 3-3. Using the storage features Cup holders Cup holders Type A Type B To use the cup holders, pull the strap forward and fold down the center seatback. ■ Adjusting size of the cup holders (type A only) Remove the adapters.
Page 359 3-3. Using the storage features Cup holders and bottle holders CAUTION ■ Items unsuitable for the cup holder Do not place anything other than cups or beverage cans in the cup holders. Other items may be thrown out of the holders in the event of an accident or sudden braking, causing injury.
Page 360 3-3. Using the storage features Bottle holders CAUTION ■ Items unsuitable for the bottle holder Do not place anything other than a bottle in the bottle holders. Other items may be thrown out of the holders in the event of an accident or sudden braking and cause injury.
Page 361 3-3. Using the storage features Auxiliary boxes Auxiliary boxes Type A To open and close the auxiliary box, press the button. Type B Press the lid. CAUTION ■ Caution while driving Keep the auxiliary boxes closed. In the event of sudden braking, an accident may occur due to an occupant being struck by an open auxiliary box or the items stored inside.
Page 362 3-3. Using the storage features Auxiliary boxes NOTICE ■ Operating the auxiliary box If it is difficult to open or close the auxiliary box on a steep hill, move the vehicle to a level place. To avoid damage to the auxiliary box, do not apply excessive force to operate it.
Page 363 3-4. Other interior features Sun visors Forward position: Flip down. Side position: Flip down, unhook, and swing to the side. Side extender: Place in side position then slide backwards.
Page 364 3-4. Other interior features Vanity mirrors Slide the cover to open. The light turns on when the cover is opened. NOTICE ■ To prevent 12-volt battery discharge Do not leave the vanity lights on for extended periods while the EV system is off.
Page 365 3-4. Other interior features Power outlets The power outlet can be used for 12 V accessories that run on less than 10 A. Type A Type B Type C...
Page 366 ● Do not modify, disassemble or repair the power outlet in any way. Doing so may result in unexpected malfunctions or accidents, which could cause serious damage or injuries. Contact your Toyota dealer for any necessary repairs. ■ To prevent injuries and accidents, securely fix all electric appliances...
Page 367 3-4. Other interior features CAUTION ■ To prevent unexpected accidents, such as electric shocks, do not per- form any of the following: ● Using the power outlet for electric heaters while sleeping. ● Contaminating the power outlet with liquid substances or mud. ●...
Page 368 ■ If the power outlet is loose when an electrical appliance plug is con- nected Replace the outlet. Contact your Toyota dealer for any necessary replace- ments. ■ If the power outlet gets dirty Use a soft, clean cloth to wipe it gently.
Page 369 3-4. Other interior features Seat heaters Display Seat heater control (driver’s seat) Seat heater control (front passenger seat) ■ Linked to air conditioning operations When the air conditioning is set to ECO LO or ECO HI mode, the seat heater is auto- matically operated and its tem- perature automatically...
Page 370 3-4. Other interior features ■ Manual Mode Each time the seat heater control is touched, the seat heater's operation or temperature setting changes. Seat heater off High Medium ■ The seat heaters can be used when The “POWER” switch is in ON mode. ■...
Page 371 3-4. Other interior features CAUTION ■ Burns ● Use caution when seating the following persons in a seat with the seat heater on to avoid the possibility of burns: • Babies, small children, the elderly, the sick and the physically chal- lenged •...
Page 372 3-4. Other interior features Armrest To use the armrest, pull the strap forward and fold down the center seatback. To return the rear center seat- back to its original position, lift it up until it locks. NOTICE ■ To prevent damage to the armrest Do not place too much strain on the armrest.
Page 373 3-4. Other interior features Coat hooks CAUTION ■ Items that must not be hung on the hook Do not hang a coat hanger or other hard or sharp objects on the hook. If the SRS curtain shield airbags deploy, these items may become projectiles, causing death or serious injury.
Page 374 3-4. Other interior features Assist grips An assist grip installed on the ceiling can be used to support your body while sitting on the seat. CAUTION ■ Assist grip Do not use the assist grip when getting in or out of the vehicle or rising from your seat.
Page 375 When installing the driver's floor mat ● Do not use floor mats designed for other models or different model year vehicles, even if they are Toyota Genuine floor mats. ● Only use floor mats designed for the driver's seat. ●...
Page 376 3-4. Other interior features Luggage compartment features ■ Cargo hooks Pull the hook down to use it. The cargo hooks are provided for securing loose items. ■ Grocery bag hooks ■ Storage box Type A The rear deck board can be folded up into two positions. Lift the rear deck board.
Page 377 3-4. Other interior features Fold up the deck board. STEP deck board removed. Type B Lift the front deck board.
Page 378 3-4. Other interior features CAUTION ■ When the cargo hooks are not in use To avoid injury, always return the cargo hooks to their stowed positions. ■ Caution while driving Do not drive with any of the deck boards opened. Items may fall out and cause injury.
Page 379 3-4. Other interior features Garage door opener The garage door opener can be programmed to operate garage doors, gates, entry doors, door locks, home lighting systems, secu- rity systems, and other devices. ® The garage door opener (HomeLink Universal Transceiver) is manufac- ®...
Page 380 3-4. Other interior features ■ ® Programming HomeLink Point the remote control trans- STEP mitter for the device 1 to 3 in. (25 ® to 75 mm) from the HomeLink buttons. ® Keep the HomeLink indicator light in view while programming. Press and hold one of the STEP ®...
Page 381 3-4. Other interior features ® Test the HomeLink operation STEP by pressing the newly pro- grammed button. ® If a HomeLink button has been programmed for a garage door, check to see if the garage door opens and closes. If the garage door does not operate, see if your remote control transmitter is of the rolling code type.
Page 382 HomeLink buttons. ■ Programming other devices To program other devices such as home security systems, home door locks and lighting, contact your Toyota dealer for assistance. ■ Reprogramming a button ® The individual HomeLink buttons cannot be erased but can be reprogrammed.
Page 383 3-4. Other interior features ® Operating HomeLink ® ® Press the appropriate HomeLink button. The HomeLink indicator light should come on. ® The HomeLink compatible transceiver in your vehicle continues to send a signal for up to 20 seconds as long as the button is pressed. ®...
Page 384 3-4. Other interior features ■ Before programming ● Install a new battery in the remote control transmitter. ● The battery side of the remote control transmitter must be pointed away ® from the HomeLink button. ■ Certification for the garage door opener FCC ID:NZLOBIHL4 NOTE: This device complies with Part 15 of the FCC Rules.
Page 385 Telematics Subscription Service Agreement and its Terms and Conditions, as in effect and amended from time to time, a current copy of which is available at Toyota.com. All use of the Safety Con- nect service is subject to such then-applicable Terms and Condi- tions.
Page 386 After you have signed the Telematics Subscription Service Agreement and are enrolled, you can begin receiving services. A variety of subscription terms is available for purchase. Contact your Toyota dealer, call 1-800-331-4331, or push the “SOS” but- ton in your vehicle for further subscription details.
Page 387 Safety Connect. ● Safety Connect is available beginning Fall 2009 on select Toyota models. Contact with the Safety Connect response center is dependent upon the telematics device being in operative condition, cellular connection avail- ability, and GPS satellite signal reception, which can limit the ability to reach the response center or receive emergency service support.
Page 388 ● Green indicator light flashing = Safety Connect call in process ● Red indicator light (except at vehicle start-up) = System malfunc- tion (contact your Toyota dealer) ● No indicator light (off) = Safety Connect service not active Safety Connect services ■...
Page 389 In addition to assisting law enforcement with recovery of a stolen vehicle, Safety-Connect-equipped vehicle location data may, under certain circumstances, be shared with third parties to locate your vehicle. Further information is available at Toyota.com. ■ Emergency Assistance Button (“SOS”) In the event of an emergency on the road, push the “SOS”...
Page 390 3-4. Other interior features Safety information for Safety Connect Important! Read this information before using Safety Connect. ■ Exposure to radio frequency signals The Safety Connect system installed in your vehicle is a low-power radio transmitter and receiver. It receives and also sends out radio frequency (RF) signals.
Page 391 3-4. Other interior features ■ Certification for Safety Connect FCC ID: O9EGTM1 NOTE: This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interfer- ence, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Page 392 4-1. Maintenance and care Cleaning and protecting the vehicle exterior Perform the following to protect the vehicle and maintain it in prime condition: ● Working from top to bottom, liberally apply water to the vehicle body and wheel wells of the vehicle to remove any dirt and dust.
Page 393 4-1. Maintenance and care ■ Aluminum wheels ● Remove any dirt immediately by using a neutral detergent. Do not use hard brushes or abrasive cleaners. Do not use strong or harsh chemical cleaners. Use the same mild detergent and wax as used on the paint. ●...
Page 394 4-1. Maintenance and care NOTICE ■ To prevent paint deterioration and corrosion on the body and compo- nents (aluminum wheels etc.) ● Wash the vehicle immediately in the following cases: • After driving near the sea coast • After driving on salted roads •...
Page 395 4-1. Maintenance and care Cleaning and protecting the vehicle interior The following procedures will help protect your vehicle's interior and keep it in top condition: ■ Protecting the vehicle interior Remove dirt and dust using a vacuum cleaner. Wipe dirty sur- faces with a cloth dampened with lukewarm water.
Page 396 4-1. Maintenance and care ■ Caring for leather areas Toyota recommends cleaning the interior of the vehicle at least twice a year to maintain the quality of the vehicle's interior. ■ Shampooing the carpets There are several commercial foaming-type cleaners available. Use a sponge or brush to apply the foam.
Page 397 4-1. Maintenance and care NOTICE ■ Cleaning detergents ● Do not use organic substances such as benzene or gasoline, acidic or alkaline solutions, dye, bleach or other detergent. Doing so may discolor the vehicle interior or cause streaks or damage to painted surfaces. ●...
Page 398 It is recommended that genuine Toyota parts be used for repairs to ensure performance of each system. If non-Toyota parts are used in replacement or if a repair shop other than a Toyota dealer performs repairs, confirm the war- ranty coverage.
Page 399 4-2. Maintenance ■ Allow inspection and repairs to be performed by a Toyota dealer ● Toyota technicians are well-trained specialists and are kept up to date with the latest service information. They are well informed about the operations of all systems on your vehicle.
Page 400 Booklet” “Owner’s Manual Supplement/Scheduled Maintenance Guide”. It is recommended that any problem you notice should be brought to the attention of your Toyota dealer or qualified service shop for advice. Motor compartment Items Check points Check the connections. 12-volt battery (→P.
Page 401 4-2. Maintenance Vehicle interior Items Check points • The accelerator pedal should Accelerator pedal move smoothly (without uneven pedal effort or catching). • Does the brake pedal move smoothly? • Does the brake pedal have appro- priate clearance from the floor? Brake pedal (→P.
Page 402 4-2. Maintenance Items Check points • Does the parking brake lever move smoothly? Parking brake • When parked on a slope and the parking brake is on, is the vehicle securely stopped? • Do the seat belts operate smoothly? Seat belts •...
Page 403 4-2. Maintenance Vehicle exterior Items Check points Doors • Do the doors operate smoothly? • Does the hood lock system work Hood properly? • There should not be any signs of Fluid leaks fluid leakage after the vehicle has been parked. •...
Page 404 (→P. 357) 50% coolant and 50% deionized water. • Funnel (used only for adding motor/traction battery coolant) • “Toyota Super Long Life Coolant” or similar high quality ethylene glycol based non-silicate, non- amine, non-nitrite and non-borate coolant with long-life hybrid...
Page 405 4-3. Do-it-yourself maintenance Items Parts and tools • Fuse with same amperage rating Fuses (→P. 385) as original Headlight aim (→P. 398) • Phillips-head screwdriver • Bulb with same number and watt- age rating as original Light bulb (→P. 400) •...
Page 406 4-3. Do-it-yourself maintenance CAUTION The motor compartment contains many mechanisms and fluids that may move suddenly, become hot, or become electrically energized. To avoid death or serious injury, observe the following precautions: ■ When working on the motor compartment ● Make sure that the indicator on the “POWER”...
Page 407 4-3. Do-it-yourself maintenance Hood Release the lock from the inside of the vehicle to open the hood. Pull the hood release lever. STEP The hood will pop up slightly. Lift the auxiliary catch lever STEP and lift the hood. Lift up the supporting rod. STEP...
Page 408 4-3. Do-it-yourself maintenance Hold the hood open by insert- STEP ing the supporting rod into the slot. CAUTION ■ Pre-driving check Check that the hood is fully closed and locked. If the hood is not locked properly, it may open while the vehicle is in motion and cause an accident, which may result in death or serious injury.
Page 409 4-3. Do-it-yourself maintenance Positioning a floor jack When raising your vehicle with a floor jack, position the jack cor- rectly. Improper placement may damage your vehicle or cause injury. ■ Positioning a floor jack Front Rear...
Page 410 4-3. Do-it-yourself maintenance ■ Positioning a Jack stand Using the jack stands Front Undercover Traction battery Before lowering the vehicle onto jack stands, check that the jack stands will not contact the traction battery or undercover.
Page 411 4-3. Do-it-yourself maintenance CAUTION ■ When raising your vehicle Make sure to observe the following to reduce the possibility of death or seri- ous injury. ● Lift up the vehicle using a floor jack such as the one shown in the illustra- tion.
Page 412 4-3. Do-it-yourself maintenance CAUTION ■ Tire jack usage ● Do not use a tire jack because its arms may interfere with the traction battery in the vehicle underbody. ● Forcibly using a tire jack may damage the traction battery or cause the vehicle to fall off the jack, resulting in death or Inside serious injury.
Page 413 4-3. Do-it-yourself maintenance Motor compartment Fuse boxes (→P. 385) Traction battery coolant reservoir (→P. 357) Motor coolant reservoir (→P. 357) Radiators (→P. 360) 12-volt battery (→P. 362) Condenser (→P. 360) Brake fluid reservoir Electric cooling fans (→P. 361) Washer fluid tank (→P. 365) Heater coolant reservoir (→P.
Page 414 4-3. Do-it-yourself maintenance Motor compartment cover ■ Removing the motor compartment cover ■ Installing the clips NOTICE ■ After installing a motor compartment cover Make sure that the cover is securely installed in its original position.
Page 415 4-3. Do-it-yourself maintenance Motor/traction battery coolant Motor coolant reservoir The coolant level is satisfactory if it is between the “FULL” and “LOW” lines on the reservoir when the EV system is cold. Reservoir cap “FULL” “LOW” If the level is on or below the “LOW”...
Page 416 If the coolant level drops within a short time after replenishing Visually check the radiator, hoses, motor/traction battery coolant reservoir cap, drain cock and water pump. If you cannot find a leak, have your Toyota dealer test the cap and check for leaks in the cooling system. CAUTION ■...
Page 417 If the coolant level drops within a short time after replenishing Visually check the hoses, heater coolant reservoir cap, drain cock and water pump. If you cannot find a leak, have your Toyota dealer test the cap and check for leaks in the heater system. CAUTION ■...
Page 418 Check the condenser and radiators, and clear away any foreign objects. If either of the above parts are extremely dirty or you are not sure of their condition, have your vehicle checked by your Toyota dealer. CAUTION ■ When the EV system is hot Do not touch the condenser or radiators as they may be hot and cause seri- ous injuries, such as burns.
Page 419 4-3. Do-it-yourself maintenance Brake fluid ■ Checking fluid level The brake fluid level should be between the “MAX” and “MIN” lines on the tank. ■ Adding fluid Make sure to check the fluid type and prepare the necessary items. Fluid type SAE J1703 or FMVSS No.116 DOT 3 brake fluid Items Clean funnel...
Page 420 4-3. Do-it-yourself maintenance NOTICE ■ If the fluid level is low or high It is normal for the brake fluid level to go down slightly as the brake pads wear or when the fluid level in the accumulator is high. If the reservoir needs frequent refilling, there may be a serious problem.
Page 421 When the 12-volt battery is reconnected, start the EV system, depress the brake pedal, and confirm that it is possible to shift into each shift posi- tion. If the system will not start even after multiple attempts, contact your Toyota dealer. CAUTION ■...
Page 422 4-3. Do-it-yourself maintenance CAUTION ■ Where to safely charge the 12-volt battery Always charge the 12-volt battery in an open area. Do not charge the 12-volt battery in a garage or closed room where there is insufficient ventilation. ■ How to recharge the 12-volt battery Only perform a slow charge (5 A or less).
Page 423 4-3. Do-it-yourself maintenance Washer fluid If any washer does not work or the warning message appears on the multi-information display, the washer tank may be empty. Add washer fluid. CAUTION ■ When adding washer fluid Do not add washer fluid when the EV system is hot or operating as washer fluid contains alcohol and may catch fire if spilled on the motor etc.
Page 424 ■ The tire pressure warning system Your Toyota is equipped with a tire pressure warning system that uses tire pressure warning valves and transmitters to detect low tire inflation pressure before serious problems arise. (→P. 419)
Page 425 ID codes must be registered in the tire pressure warning computer and the tire pressure warning system must be initialized. Have tire pressure warning valve and transmitter ID codes registered by your Toyota dealer. (→P. 367) Registering ID codes The tire pressure warning valve and transmitter is equipped with a unique ID code.
Page 426 ● A tire goes flat repeatedly or cannot be properly repaired due to the size or location of a cut or other damage. If you are not sure, consult with your Toyota dealer. ■ Replacing tires and wheels If the ID code of the tire pressure warning valve and transmitter is not registered, the tire pressure warning system will not work properly.
Page 427 4-3. Do-it-yourself maintenance ■ Tire types ● Summer tires Summer tires are high-speed performance tires best suited to highway driving under dry conditions. Since summer tires do not have the same traction performance as snow tires, summer tires are inadequate for driving on snow-covered or icy roads.
Page 428 4-3. Do-it-yourself maintenance ■ Tire pressure warning system certification U.S.A. FCC ID: PAXPMV107J FCC ID: HYQ13BCX NOTE: This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Page 429 4-3. Do-it-yourself maintenance CAUTION ■ To prevent damage to the vehicle ● Do not use a tire jack because its arms may interfere with the traction battery in the vehicle underbody. ● Forcibly using a tire jack may damage the traction battery or cause the vehi- cle to fall off the jack, resulting in Inside death or serious injury.
Page 430 When a tire is repaired with liquid sealants, the tire pressure warning valve and transmitter may not operate properly. If a liquid sealant is used, contact your Toyota dealer or other qualified service shop as soon as possible. Make sure to replace the tire pressure warning valve and...
Page 431 4-3. Do-it-yourself maintenance NOTICE ■ Driving on rough roads Take particular care when driving on roads with loose surfaces or pot- holes. These conditions may cause losses in tire inflation pressure, reducing the cushioning ability of the tires. In addition, driving on rough roads may cause damage to the tires themselves, as well as the vehicle's wheels and body.
Page 432 4-3. Do-it-yourself maintenance Tire inflation pressure ■ Tire inflation pressure The recommended cold tire inflation pressure and tire size are displayed on the tire and loading information label. (→P. 489)
Page 433 4-3. Do-it-yourself maintenance ■ Inspection and adjustment procedure Tire valve Tire pressure gauge STEP Remove the tire valve cap. STEP Press the tip of the tire pressure gauge onto the tire valve. STEP Read the pressure using the gauge gradations. STEP If the tire inflation pressure is not at the recommended level, adjust the pressure.
Page 434 Reduced driving comfort and tire life ● Reduced safety ● Damage to the drive train If a tire needs frequent inflating, have it checked by your Toyota dealer. ■ Instructions for checking tire inflation pressure When checking tire inflation pressure, observe the following: ●...
Page 435 4-3. Do-it-yourself maintenance CAUTION ■ Proper inflation is critical to save tire performance Keep your tires properly inflated. Otherwise, the following conditions may occur and result in an accident causing death or serious injury: ● Excessive wear ● Uneven wear ●...
Page 436 ● Bent wheels that have been straightened ■ Aluminum wheel precautions ● Use only Toyota wheel nuts and wrenches designed for use with your aluminum wheels. ● When rotating, repairing or changing your tires, check that the wheel nuts are still tight after driving 1000 miles (1600 km).
Page 437 4-3. Do-it-yourself maintenance ■ When replacing wheels The wheels of your vehicle are equipped with tire pressure warning valves and transmitters that allow the tire pressure warning system to provide advance warning in the event of a loss in tire inflation pressure. Whenever wheels are replaced, the tire pressure warning valves and transmitters must be installed.
Page 438 Because tire repair or replacement may affect the tire pressure warning valves and transmitters, make sure to have tires serviced by your Toyota dealer or other qualified service shop. In addition, make sure to purchase your tire pressure warning valves and transmitters at your Toyota dealer.
Page 439 4-3. Do-it-yourself maintenance Air conditioning filter The air conditioning filter must be changed regularly to maintain air conditioning efficiency. ■ Removal method STEP Turn the “POWER” switch off. Open the glove box. Slide off STEP the damper. Push in each side of the glove STEP box to disconnect the claws.
Page 440 4-3. Do-it-yourself maintenance ■ Replacement method Remove the air conditioning filter and replace it with a new one. The “↑UP” marks shown on the filter should be pointing up. ■ Checking interval Inspect and replace the air conditioning filter according to the maintenance schedule.
Page 441 4-3. Do-it-yourself maintenance Electronic key battery Replace the battery with a new one if it is depleted. ■ You will need the following items: ● Flathead screwdriver ● Small flathead screwdriver ● Lithium battery CR1632 ■ Replacing the battery Take out the mechanical key. STEP Remove the cover.
Page 442 4-3. Do-it-yourself maintenance ■ Use a CR1632 lithium battery ● Batteries can be purchased at your Toyota dealer, local electrical appli- ance shops or camera stores. ● Replace only with the same or equivalent type recommended by the manufacturer. ●...
Page 443 4-3. Do-it-yourself maintenance Checking and replacing fuses If any of the electrical components do not operate, a fuse may have blown. If this happens, check and replace the fuses as necessary. STEP Turn the “POWER” switch off. STEP Open the fuse box cover. Motor compartment Type A: Push the tab in and lift the lid off.
Page 444 4-3. Do-it-yourself maintenance Under the instrument panel Front side of the fuse block: Remove the cover. To prevent damaging the vehi- cle, wrap the flathead screw- driver with tape. Fuse block (under side view): Remove the lid.
Page 445 4-3. Do-it-yourself maintenance STEP After a system failure, see “Fuse layout and amperage rat- ings” (→P. 389) for details about which fuse to check. Only type A fuse can be STEP removed using the pullout tool. STEP Check if the fuse is blown. Type A Normal fuse Blown fuse...
Page 446 4-3. Do-it-yourself maintenance Type C Normal fuse Blown fuse Contact your Toyota dealer. Type D Normal fuse Blown fuse Contact your Toyota dealer.
Page 447 4-3. Do-it-yourself maintenance Fuse layout and amperage ratings ■ Motor compartment Type A (driver’s side) Fuse Ampere Circuit INV MTR 10 A Inverter motor Traction battery, multiplex commu- IGDI 1 10 A nication system, thermal control system BATT W/P 1 15 A Traction battery BATT W/P 2...
Page 448 4-3. Do-it-yourself maintenance Fuse Ampere Circuit ABS 1 30 A Anti-lock brake system Electronically controlled brake sys- ECB 1 50 A Electronically controlled brake sys- ECB 2 50 A W/P-IGCT 50 A P/T W/P, BATT W/P 1, BATT W/P 2 60 A Electric power steering IGCT-D, HORN, parking control...
Page 449 4-3. Do-it-yourself maintenance Type B (passenger’s side) Fuse Ampere Circuit THRML CTRL 10 A Thermal control system G/W-IGCT 10 A Multiplex communication system 7.5 A Daytime running light system ECU-B 2 7.5 A Air conditioning system Gauges and meters, steering sen- A/C-B 7.5 A H-LP LH-LO...
Page 450 4-3. Do-it-yourself maintenance Fuse Ampere Circuit SMART 7.5 A Smart key system STRG LOCK 20 A Steering lock system 7.5 A Starting system ABS 2 7.5 A Anti-lock brake system PTC HTR 2 50 A Air conditioning system PTC HTR 1 50 A Air conditioning system PTC HTR 3...
Page 451 4-3. Do-it-yourself maintenance Type C Fuse Ampere Circuit ECU-IG1 2, back-up lights, wind- shield wipers and washers, rear window wiper and washer, ECU- IG1 1, seat heaters, ECU-IG1 3, power windows, stop lights, OBD, FL J/B 140 A ACC-MAIN, charging indicator, DEF, TAIL, power outlets, switch illumination, instrument panel lights, gauges and meters, audio...
Page 452 4-3. Do-it-yourself maintenance ■ Under the instrument panel Front side of the fuse block Fuse Ampere Circuit DCM-IG2 DCM-IG2 PM-IG2 Power management system Steering lock system, smart key IG2 2 system Electronically controlled brake sys- IG2 1 tem, stop/tail lights, high mounted stoplight Vehicle stability control system, SSR-IG1...
Page 453 4-3. Do-it-yourself maintenance Fuse block (under side view) Fuse Ampere Circuit Tail lights, license plate light, side TAIL 10 A marker lights, daytime running light system PANEL 7.5 A Switch illuminations BKUP LP 10 A Back-up lights P/W-FL 20 A Power windows P/W-RL 20 A...
Page 454 4-3. Do-it-yourself maintenance Fuse Ampere Circuit Windshield washer, rear window WASHER 15 A washer Electronically controlled brake sys- tem, tire pressure warning system, air conditioning system, main body ECU-IG1 1 10 A ECU, anti-glare inside rear view mirror, Vehicle Proximity Notifica- tion System, navigation system Emergency flashers, rear window ECU-IG1 2...
Page 455 The fuses are designed to blow, protecting the wiring harness from damage. ■ When replacing light bulbs Toyota recommends that you use genuine Toyota products designed for this vehicle. Because certain bulbs are connected to circuits designed to prevent over- load, non-genuine parts or parts not designed for this vehicle may be unus- able.
Page 456 4-3. Do-it-yourself maintenance Headlight aim ■ Vertical movement adjusting bolts Adjustment bolt A Adjustment bolt B ■ Before checking the headlight aim STEP Make sure the area around the headlight is not deformed. STEP Park the vehicle on level ground. STEP Sit in the driver’s seat.
Page 457 4-3. Do-it-yourself maintenance Turn bolt B the same number STEP of turns and in the same direc- tion as step 2. If the headlight cannot be adjusted using this procedure, take the vehicle to your Toyota dealer to adjust the headlight aim.
Page 458 You may replace the following bulbs by yourself. The difficulty level of replacement varies depending on the bulb. If necessary bulb replacement seems difficult to perform, contact your Toyota dealer. For more information about replacing other light bulbs, contact your Toyota dealer.
Page 459 4-3. Do-it-yourself maintenance ■ Rear bulb locations Rear side marker lights Rear turn signal lights Back-up lights License plate lights...
Page 460 4-3. Do-it-yourself maintenance Replacing light bulbs ■ Headlight high beams Turn the cover counterclockwise STEP and remove it. Turn the bulb base counterclock- STEP wise. Unplug the connector while pull- STEP ing the lock release.
Page 461 4-3. Do-it-yourself maintenance Replace the light bulb and install STEP the bulb base. Align the 3 tabs on the light bulb with the mounting, and insert. Turn and secure the bulb base. STEP Shake the bulb base gently to check that it is not loose, turn the headlight high beams on once and visually confirm that no light is leaking through the mounting.
Page 462 4-3. Do-it-yourself maintenance Remove the clips using a flat- STEP head screwdriver. Move section “A” of the fender STEP liner to the inner side of the vehi- cle, partly removing thereby allowing access to the front turn signal.
Page 463 4-3. Do-it-yourself maintenance Turn the bulb base counterclock- STEP wise. Remove the light bulb. STEP...
Page 464 4-3. Do-it-yourself maintenance ■ Back-up lights, rear turn signal and rear side marker lights Open the back door (→P. 113) STEP and remove the cover. Right side only: STEP Remove the emergency tire puncture repair kit’s compressor. Turn the bulb base counterclock- STEP wise.
Page 465 4-3. Do-it-yourself maintenance ■ License plate lights Remove the cover as shown in STEP the illustration. Turn the bulb base counterclock- STEP wise. Remove the light bulb. STEP...
Page 466 The headlight low beams, daytime running/parking lights, front side marker lights, stop/tail lights and high mounted stoplight consists of a number of LEDs. If any of the LEDs burn out, take your vehicle to your Toyota dealer to have the light replaced.
Page 467 4-3. Do-it-yourself maintenance CAUTION ■ Replacing light bulbs ● Turn off the lights. Do not attempt to replace the bulb immediately after turning off the lights. The bulbs become very hot and may cause burns. ● Do not touch the glass portion of the light bulb with bare hands. Hold the bulb by the plastic or metal portion.
Page 468 4-3. Do-it-yourself maintenance...
Page 469 5-1. Essential information Emergency flashers The emergency flashers are used to warn other drivers when the vehicle has to be stopped in the road due to a breakdown, etc. Press the switch. All the turn signal lights will flash. To turn them off, press the switch once again.
Page 470 If your vehicle needs to be towed If towing is necessary, we recommend having your vehicle towed by your Toyota dealer or a commercial towing service, using a lift-type truck or flatbed truck. Use a safety chain system for all towing, and abide by all state/pro- vincial and local laws.
Page 471 5-1. Essential information Towing with a sling-type truck Do not tow with a sling-type truck to prevent body damage. Towing with a wheel-lift type truck From the front Release the parking brake. From the rear Use a towing dolly under the front wheels.
Page 472 5-1. Essential information Using a flat bed truck If you use chains or cables to tie down your vehicle, the angles shaded in black must be 45°. Do not overly tighten the tie downs or the vehicle may be damaged. NOTICE ■...
Page 473 5-1. Essential information If you think something is wrong If you notice any of the following symptoms, your vehicle probably needs adjustment or repair. Contact your Toyota dealer as soon as possible. ■ Visible symptoms ● Fluid leaks under the vehicle (Water dripping from the air conditioning after use is normal.)
Page 474 If a light comes on or flashes, but then goes off, this does not necessarily indicate a malfunction in the system. However, if this continues to occur, have the vehicle inspected by your Toyota dealer. Stop the vehicle immediately. Continuing to drive the vehicle may be dangerous.
Page 475 Indicates a malfunction in the vehicle’s 12-volt battery charging system. Have the vehicle inspected by your Toyota dealer immediately. Failure to investigate the cause of the following warnings may lead to the system operating abnormally and possibly cause an accident.
Page 476 SOC gauge’s 2 lowest segments Reconnect the charging cable. Plug-in indicator If the warning light Indicates a malfunction does not go off even with the charging cable. after reconnecting the (Yellow) charging cable, contact your Toyota dealer.
Page 477 5-2. Steps to take in an emergency Warning light Warning light/Details Correction procedure Charging indicator →P. 59 Indicates a malfunction in the charging system (Flash quickly) Output control warning light (warning buzzer) EV system power avail- able is low (due to the amount of charge remain- Charge the vehicle.
Page 478 • Flat tire (→P. 447) tire inflation pressure is adjusted, have the system checked by your Toyota dealer. When the light comes on after blinking for 1 minute: Have the system Malfunction in the tire...
Page 479 5-2. Steps to take in an emergency ■ SRS warning light This warning light system monitors the airbag sensor assembly, front impact sensors, side impact sensors, driver's seat position sensor, driver's seat belt buckle switch, front passenger occupant classification system, “AIR BAG ON”...
Page 480 If there is a lot of snow or ice on the vehicle, in particular around the wheels or wheel housings. ● If non-genuine Toyota wheels are used (Even if you use Toyota wheels, the tire pressure warning system may not work properly with some types of tires.) ●...
Page 481 Check the tires. If the tire is flat, temporarily repair it with liquid sealants and have the flat tire repaired or replaced by the nearest Toyota dealer as soon as possible. ●...
Page 482 5-2. Steps to take in an emergency CAUTION ■ Maintenance of the tires Each tire, including the spare (if provided), should be checked monthly when cold and inflated to the inflation pressure recommended by the vehicle manufacturer on the vehicle placard or tire inflation pressure label (tire and load information label).
Page 483 5-2. Steps to take in an emergency CAUTION Your vehicle has also been equipped with a TPMS (tire pressure warning system) malfunction indicator to indicate when the system is not operat- ing properly. The TPMS (tire pressure warning system) malfunction indi- cator is combined with the low tire pressure telltale (tire pressure warning light).
Page 484 The master warning light also comes on or flashes in order to indicate that a message is cur- rently being displayed on the multi-information display. Multi-information display If any of the warning lights turn on again after the following actions, contact your Toyota dealer.
Page 485 A buzzer sounds and a warning message is shown on the multi-infor- mation display. The following warnings indicate the possibility of dam- age to the vehicle that may lead to an accident. Immediately stop the vehicle in a safe place and contact your Toyota dealer. Warning message Details Indicates a malfunction in the EV system.
Page 486 Have the vehicle inspected immediately. Failure to investigate the cause of the following warnings may lead to the system operating abnormally and possibly cause an accident. Have the vehicle inspected by your Toyota dealer immediately. Warning message Details Indicates a malfunction in: •...
Page 487 5-2. Steps to take in an emergency Warning message Details Indicates a malfunction in: • The SRS airbag system; • The front passenger occupant classification system; • The seat belt pretensioner system A buzzer also sounds. Indicates a malfunction in the EPS (Electric Power Steering) system.
Page 488 5-2. Steps to take in an emergency Warning message Details Indicates a malfunction in the traction battery. Indicates a malfunction in the steering lock system. A buzzer also sounds.
Page 489 5-2. Steps to take in an emergency Warning message Details Indicates a malfunction in the cruise control system. Press the “ON-OFF” button once to deactivate the system, and then press the button again to reactivate the system. A buzzer also sounds. (Flashes) Indicates a malfunction in the P position control sys- tem.
Page 490 5-2. Steps to take in an emergency Follow the correction procedures. A buzzer sounds and a warning message is shown on the multi-infor- mation display. After taking the specified steps to correct the sus- pected problem, check that the warning message goes off. Warning message Details Correction procedure...
Page 491 5-2. Steps to take in an emergency Warning message Details Correction procedure Due to the traction battery's temperature Wait for battery cooling being high, power out- to be completed. put and maximum speed are limited. The EV system was started while the trac- Plug in the vehicle to tion battery's tempera- warm-up the battery.
Page 492 5-2. Steps to take in an emergency Warning message Details Correction procedure Due to the amount of charge remaining in • Charge the vehicle. the traction battery (→P. 53) and its temperature • Wait for battery warm- being low, power out- up to be completed.
Page 493 5-2. Steps to take in an emergency Warning message Details Correction procedure The EV system was started while the trac- • Charge the vehicle. tion battery's tempera- (→P. 53) ture is high and the • Wait for battery cooling amount of charge to be completed.
Page 494 5-2. Steps to take in an emergency Warning message Details Correction procedure The EV system was turned off while the Charge the vehicle. amount of charge (→P. 53) remaining in the trac- tion battery is low. The amount of charge remaining in the trac- Charge the vehicle.
Page 495 5-2. Steps to take in an emergency Warning message Details Correction procedure Indicates that the park- ing brake is still engaged. flashes and a Release the parking buzzer sounds to indi- brake. cate that the parking brake is still engaged (with the vehicle having reached a speed of 3 mph [5 km/h]).
Page 496 5-2. Steps to take in an emergency Warning message Details Correction procedure Indicates that the accelerator pedal is Release the accelera- depressed while the tor pedal and shift the shift position is in P. shift position to D or R. A buzzer also sounds.
Page 497 5-2. Steps to take in an emergency Have the malfunction repaired immediately. After taking the specified steps to correct the suspected problem, check that the warning message and light turn off. Interior Exterior Correction Warning message Details buzzer buzzer procedure The electronic Confirm key is not...
Page 498 5-2. Steps to take in an emergency Interior Exterior Correction Warning message Details buzzer buzzer procedure An open door other than the driver’s door is closed while the Turn the electronic key is “POWER” outside the switch to detection range off or con- Once 3 times...
Page 499 5-2. Steps to take in an emergency Interior Exterior Correction Warning message Details buzzer buzzer procedure An open door Press the has been “POWER” closed and the switch “POWER” while ⎯ Once switch has been depress- turned twice to ing the the ACCES- brake SORY mode...
Page 500 5-2. Steps to take in an emergency Charging and pre-climate messages Charging messages are shown on the multi-information display when: the traction battery is being charged using the charging cable, the driver's door is opened, and the “POWER” switch is turned to ON mode after charging has been completed (when both charging indica- tor lights illuminate).
Page 501 5-2. Steps to take in an emergency Messages Details Correction procedure Charging has been Turn the “POWER” completed and the switch off once and the “POWER” switch was display will turn off. turned to ON mode. Then turn the “POWER” •...
Page 502 Charging was aborted Contact your Toyota due to a system mal- dealer. function. Perform charging again after turning off electri- Charging was aborted...
Page 503 5-2. Steps to take in an emergency Messages Details Correction procedure Charging was aborted Wait for battery warm- due to low traction bat- up to be completed. tery temperature. Pre-climate operations were aborted due to the Charge the vehicle. amount of charge (→P.
Page 504 (→P. 450) After temporarily repairing the tire with the kit, have the tire repaired or replaced by your Toyota dealer. Repairs conducted using the emergency tire puncture repair kit are only a temporary measure.
Page 505 5-2. Steps to take in an emergency ■ Location of the emergency tire puncture repair kit Emergency tire puncture repair kit ■ Emergency tire puncture repair kit components Bottle Air release cap Hose Stickers...
Page 506 5-2. Steps to take in an emergency Compressor Compressor Air pressure gauge switch Power plug...
Page 507 ■ In the following cases, the tire cannot be repaired with the emer- gency tire puncture repair kit. Contact your Toyota dealer. ● When the tire is damaged due to driving without sufficient air pres- sure ●...
Page 508 5-2. Steps to take in an emergency Taking out the emergency tire puncture repair kit Disengage claws STEP remove the cover. Take out the emergency tire STEP puncture repair kit.
Page 509 5-2. Steps to take in an emergency Emergency repair method STEP Take out the repair kit from the luggage compartment. Remove the valve cap from the STEP valve of the punctured tire. Extend the hose. Remove the air STEP release cap from the hose. You will use the air release cap again.
Page 510 5-2. Steps to take in an emergency Make sure that the compressor STEP switch is off. Lift the rubber stopper on the STEP compressor. Remove the power plug from the STEP compressor.
Page 511 5-2. Steps to take in an emergency STEP Connect the power plug to the power outlet socket. (→P. 306) Type A Type B Type C...
Page 512 Remove any dirt and moisture from the wheel before attaching the label. If it is impossible to attach the label, make sure to tell your Toyota dealer when you have them repair and replace the tire that sealant is injected.
Page 513 5-2. Steps to take in an emergency Check the specified tire inflation STEP pressure. Tire inflation pressure is speci- fied on the label on the driver's side pillar as shown. (→P. 488) STEP Start the EV system. To inject the sealant and inflate STEP the tire, turn the compressor switch on.
Page 514 10 minutes (35 minutes at low temperature) with the switch on, the tire is too damaged to be repaired. Turn the com- pressor switch off and con- tact your Toyota dealer.
Page 515 5-2. Steps to take in an emergency • If the tire inflation pressure exceeds the specified air pressure, let out some air to adjust the tire inflation pres- sure. (→P. 460, 488) STEP With the compressor switch off, disconnect the hose from the valve on the tire and then pull out the power plug from the power outlet socket.
Page 516 STEP Taking precautions to avoid sudden braking, sudden accelera- tion and sharp turns, drive carefully at under 50 mph (80 km/h) to a Toyota dealer that is less than 62 miles (100 km) away for tire repair or replacement.
Page 517 5-2. Steps to take in an emergency ■ If the tire is inflated to more than the specified air pressure STEP Disconnect the hose from the valve. Install the air release cap to the end of STEP the hose and push the protrusion on the air release cap into the tire valve to let some air out.
Page 518 ● The sealant has a limited lifespan. The expiration date is marked on the bottle. The bottle of sealant should be replaced with a new bottle before the expiration date. Contact your Toyota dealer for replace- ment. ● If the sealant gets on your clothes, it may stain.
Page 519 5-2. Steps to take in an emergency CAUTION ■ Do not drive the vehicle with a flat tire Do not continue driving with a flat tire. Driving even a short distance with a flat tire can damage the tire and the wheel beyond repair.
Page 520 5-2. Steps to take in an emergency CAUTION ● After inflation of the tire has completed, the sealant may splatter when the hose is disconnected or some air is let out of the tire. ● Follow the operation procedure to repair the tire. If the procedures not followed, the sealant may spray out.
Page 521 5-2. Steps to take in an emergency NOTICE ■ When performing an emergency repair ● A tire should only be repaired with the emergency tire puncture repair kit if the damage is caused by a sharp object such as a nail or screw passing through the tire tread.
Page 522 5-2. Steps to take in an emergency If the EV (Electric Vehicle) system will not start Reasons for the EV system not starting vary depending on the situa- tion. Check the following and perform the appropriate procedure: ■ The EV system will not start even though the correct start- ing procedure is being followed.
Page 523 ● One or both of the 12-volt battery terminals may be discon- nected. ● The 12-volt battery may be discharged. (→P. 470) Contact your Toyota dealer if the problem cannot be repaired, or if repair procedures are unknown. Emergency start function When the EV system does not start, the following steps can be used as an interim measure to start the EV system if the “POWER”...
Page 524 5-2. Steps to take in an emergency If you lose your keys New genuine Toyota keys can be made by your Toyota dealer using the other key and the key number stamped on your key number plate.
Page 525 Changing “POWER” switch modes and starting the EV system STEP Apply the brakes. Touch the Toyota emblem side of STEP electronic “POWER” switch. If any of the doors is opened and closed while the key is being...
Page 526 Press the “POWER” switch within 10 seconds of the buzzer sounding, keeping the brake pedal depressed. In the event that the EV system still cannot be operated, contact your Toyota dealer. ■ Stopping the EV system Set the parking brake, push the P position switch and press the “POWER”...
Page 527 The following procedures may be used to start the EV system if the vehicle’s 12-volt battery is discharged. You can also call your Toyota dealer or a qualified repair shop. If you have a set of jumper (or booster) cables and a second vehi- cle with a 12-volt battery, you can jump start your vehicle following the steps below.
Page 528 ON mode. STEP Make sure the “READY” indicator comes on. If the indicator does not come on, contact your Toyota dealer. STEP Once the EV system has started, remove the jumper cables in the exact reverse order from which they were connected.
Page 529 5-2. Steps to take in an emergency ■ Starting the EV system when the 12-volt battery is discharged The EV system cannot be started by push-starting. ■ To prevent 12-volt battery discharge ● Turn off the headlights and the navigation system while the EV system is off.
Page 530 5-2. Steps to take in an emergency CAUTION ■ Avoiding 12-volt battery fires or explosions Observe the following precautions to prevent accidentally igniting the flam- mable gas that may be emitted from the 12-volt battery: ● Make sure each jumper cable is connected to the correct terminal and that it is not unintentionally in contact with any other than the intended terminal.
Page 531 5-2. Steps to take in an emergency NOTICE ■ When handling jumper cables When connecting the jumper cables, ensure that they do not become entan- gled in the cooling fans or belt.
Page 532 If the fans are operating: Wait until “High Battery Temp” disappears and then stop the EV system. If the fans are not operating: Stop the EV system immediately and contact your Toyota dealer. After “High Battery Temp” disap- STEP pears, check the motor/traction battery coolant level and inspect the cooling system for leaks.
Page 533 (→P. 357) Water can be used in an emer- gency if motor/traction battery coolant is unavailable. Have the vehicle checked at nearest Toyota dealer as soon as possi- ble. CAUTION ■ To prevent an accident or injury when inspecting under the hood of your vehicle ●...
Page 534 5-2. Steps to take in an emergency If the vehicle becomes stuck Carry out the following procedures if the tires spin or the vehicle becomes stuck in mud, dirt or snow: STEP Set the parking brake, change the shift position to P and stop the EV system.
Page 535 5-2. Steps to take in an emergency CAUTION ■ When attempting to free a stuck vehicle If you choose to push the vehicle back and forth to free it, make sure the sur- rounding area is clear to avoid striking other vehicles, objects or people. The vehicle may also lunge forward or lunge back suddenly as it becomes free.
Page 536 5-2. Steps to take in an emergency If your vehicle has to be stopped in an emergency Only in an emergency, such as if it becomes impossible to stop the vehicle in the normal way, stop the vehicle using the following pro- cedure: STEP Steadily step on the brake pedal with both feet and firmly...
Page 537 5-2. Steps to take in an emergency...
Page 538 6-1. Specifications Maintenance data (fluid capacity, etc.) Dimensions and weights Overall length 180.1 in. (4575 mm) Overall width 71.5 in. (1815 mm) Overall height* 66.3 in. (1685 mm) Wheelbase 104.7 in. (2660 mm) Front tread 61.4 in. (1560 mm) Rear tread 61.4 in.
Page 539 Vehicle identification number The vehicle identification number (VIN) is the legal identifier for your vehicle. This is the primary identification number for your Toyota. It is used in registering the ownership of your vehicle. This number is stamped on the top left of the instrument panel.
Page 540 6-1. Specifications Traction motor Type AC Induction Traction battery Type Lithium-ion battery Overall voltage (Reference) 386 V...
Page 541 ■ Heater coolant Capacity (Reference)* 1.6 qt. (1.5 L, 1.3 Imp. qt.) Use either of the following: • “Toyota Super Long Life Coolant” • A similar high-quality ethylene glycol- Coolant type based non-silicate, non-amine, non-nitrite, and non-borate coolant with long-life hybrid organic acid technology Do not use plain water alone.
Page 542 1.26 qt. (1.2 L, 1.05 Imp. qt.) Fluid type Mobil Dexron VI *: The capacity is a reference quantity. If replacement is necessary, contact your Toyota dealer. NOTICE ■ Transmission fluid type Using transmission fluid other than “Mobil Dexron VI” may cause deteriora- tion in transmission performance, durability, and ultimately damage the transmission of your vehicle.
Page 543 6-1. Specifications Brakes Pedal clearance* 1.7 in. (44 mm) 0.04 ⎯ 0.12 in. (1 ⎯ 3 mm) Pedal free play Brake pad wear limit 0.04 in. (1.0 mm) Parking brake lining wear limit 0.04 in. (1.0 mm) 9 ⎯ 11 clicks Parking brake lever travel* Fluid type SAE J1703 or FMVSS No.
Page 544 6-1. Specifications Tires and wheels Tire size 225/65R17 101H Tire inflation pressure Front: 32 psi (220 kPa, 2.2 kgf/cm or bar) (Recommended cold tire Rear: 32 psi (220 kPa, 2.2 kgf/cm or bar) inflation pressure) 17 × 7 J Wheel size Wheel nut torque 76 ft•lbf (103 N•m, 10.5 kgf•m) Light bulbs...
Page 545 6-1. Specifications Tire information Typical tire symbols Tire size (→P. 491) Load limit at maximum cold tire inflation pressure (→P. 368) Maximum cold tire inflation pressure (→P. 488) This means the pressure to which a tire may be inflated. Tire ply composition and materials Plies are layers of rubber-coated parallel cords.
Page 546 6-1. Specifications Summer tire or all season tire (→P. 369) An all season tire has “M+S” on the sidewall. A tire not marked “M+S” is a summer tire. Typical DOT and tire identification number (TIN) DOT symbol* Tire Identification Number (TIN) Tire manufacturer's identifica- tion mark...
Page 547 6-1. Specifications Tire size ■ Typical tire size information The illustration indicates typical tire size. Tire use (P = Passenger car, T = Temporary use) Section width (millimeters) Aspect ratio (tire height to section width) Tire construction code (R = Radial, D = Diagonal) Wheel diameter (inches) Load index (2 digits or 3 digits) Speed symbol...
Page 548 U.S. Department of Transportation. It provides the purchasers and/or prospective purchasers of Toyota vehicles with information on uniform tire quality grading. Your Toyota dealer will help answer any questions you may have as you read this information. ■ DOT quality grades All passenger vehicle tires must conform to Federal Safety Requirements in addition to these grades.
Page 549 6-1. Specifications ■ Treadwear The treadwear grade is a comparative rating based on the wear rate of the tire when tested under controlled conditions on a speci- fied government test course. For example, a tire graded 150 would wear one and a half (1 - 1/2) times as well on the government course as a tire graded 100.
Page 550 6-1. Specifications Warning: The temperature grades for this tire are established for a tire that is properly inflated and not overloaded. Excessive speed, underinflation, or excessive loading, either sepa- rately or in combination, can cause heat buildup and possible tire fail- ure.
Page 551 6-1. Specifications Tire related term Meaning 150 lb. (68 kg) times the number of occupants Normal occupant specified in the second column of Table 1 that weight follows Distribution of occupants in a vehicle as speci- Occupant distribution fied in the third column of Table 1 below The combined weight of installed regular pro- duction options weighing over 5 lb.
Page 552 6-1. Specifications Tire related term Meaning The surface area of the rim not covered by the Weather side inflated tire The part of the tire that is made of steel wires, Bead wrapped or reinforced by ply cords and that is shaped to fit the rim A breakdown of the bond between components Bead separation...
Page 553 6-1. Specifications Tire related term Meaning The parting of the innerliner from cord material Innerliner separation in the carcass (a) The sidewall that contains a whitewall, bears white lettering, or bears manufac- turer, brand, and/or model name molding that is higher or deeper than the same Intended outboard molding on the other sidewall of the tire, or sidewall...
Page 554 6-1. Specifications Tire related term Meaning A layer of rubber-coated parallel cords A parting of rubber compound between adja- Ply separation cent plies A mechanical device made of rubber, chemi- cals, fabric and steel or other materials, that, Pneumatic tire when mounted on an automotive wheel, pro- vides the traction and contains the gas or fluid that sustains the load...
Page 555 6-1. Specifications Tire related term Meaning That portion of a tire that comes into contact Tread with the road A tread section running circumferentially Tread rib around a tire Tread separation Pulling away of the tread from the tire carcass The projections within the principal grooves Treadwear indicators designed to give a visual indication of the...
Page 556 Your vehicle includes a variety of electronic features that can be personalized to your preferences. Programming these preferences requires specialized equipment and may be performed by your Toyota dealer. Some function settings are changed simultaneously with other functions being customized. Contact your Toyota dealer. Customized Item Function Default setting...
Page 557 6-2. Customization Customized Item Function Default setting setting Driver's door Door lock unlocked in one All doors → P. 110, Unlocking using a key step, all doors unlocked in one 468) unlocked in two step steps Light sensor sensitivity Level 3 Level 1 to 5 Automatic Time elapsed before...
Page 558 6-2. Customization Navigation system* Settings that can be changed using the navigation system Available languages English, French and Spanish Available units miles (miles/kWh), km (km/kWh) *: Refer to “Navigation System Owner’s Manual”.
Page 559 6-3. Initialization Items to initialize The following items must be initialized for normal system operation in cases such as after the 12-volt battery is reconnected, or mainte- nance is performed on the vehicle. Item When to initialize Reference After reconnecting or changing the Power window P.
Page 560 6-3. Initialization...
Page 561 6-3. Initialization Items to initialize The following items must be initialized for normal system operation in cases such as after the 12-volt battery is reconnected, or mainte- nance is performed on the vehicle. Item When to initialize Reference After reconnecting or changing the Power window P.
Page 562 6-3. Initialization...
Page 563 If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Toyota Motor Sales, U.S.A., Inc. (Toll-free: 1-800-331-4331). If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign.
Page 564 Abbreviation list Abbreviation/Acronym list ABBREVIATIONS MEANING Air Conditioning Anti-lock Brake System Accessory Automatic Locking Retractor Child Restraint System DISP Display Electronic Control Unit Event Data Recorder Emergency Locking Retractor Electric Power Steering Electric Vehicle GAWR Gross Axle Weight Rating GVWR Gross Vehicle Weight Rating LATCH Lower Anchors and Tethers for Children...
Page 565 Alphabetical index Alphabetical index A/C ..........276 Back-up lights ABS........... 251 Replacing light bulbs .....400 Active head restraints..... 120 Wattage.........488 Air conditioning filter....381 Back door Air conditioning system Back door ......113 Air conditioning filter ..... 381 Smart key system....96 Automatic air Wireless remote control ..108 conditioning system ...
Page 566 Alphabetical index How to charge your vehicle..53 Removed key battery High voltage components..32 precautions ......384 Information related to Seat belt extender charging display....74 precautions ......138 Maintenance......92 Seat belt precautions .... 136 Power sources precautions..52 Seat heater precautions..312 Power sources that can be 12-volt battery used ........50...
Page 567 Alphabetical index Doors If your vehicle has to be Back door ......113 stopped in an Door lock ......96, 108 emergency ......479 Door window......146 If your vehicle needs to be Rear door child protector..111 towed ........413 Side doors ......110 If your vehicle overheats ..475 Side mirrors ......
Page 568 Alphabetical index Front turn signal lights Identification Replacing light bulbs .....400 Motor........483 Wattage.........488 Tire........489 Fuses.........385 Vehicle ........483 Illuminated entry system..295 Immobilizer system ....149 Garage door opener....320 Indicator lights ......223 Gauges........218 Initialization Glove box........297 Items to initialize ....503 Grocery bag hooks ....317 Inside rear view mirror ....
Page 569 Alphabetical index License plate lights Maintenance Replacing light bulbs .... 400 Do-it-yourself Wattage ........ 488 maintenance .......346 Light bulbs General maintenance....342 Replacing ......400 Maintenance data....482 Wattage ........ 488 Maintenance requirements..340 Lights Meter Door courtesy lights....293 Instrument panel light Emergency flasher switch ..
Page 570 Alphabetical index Odometer ........218 Radiator ........360 Opener Range map .........28 Charging port door ....59 Rear seat Hood........349 Adjustment ......121 Outside rear view mirrors Folding down......122 Adjusting and folding.....143 Rear side marker lights Defogger .......292 Replacing light bulb....400 Overheat ........475 Switch ........
Page 571 Alphabetical index Safety Connect ......326 Side turn signal lights Seat belts Replacing light bulb....400 Adjusting the seat belt ..131 Wattage.........488 Automatic Locking Smart key system Retractor ......134 Entry function ......96 Child restraint system Starting the EV system..200 installation ......
Page 572 Alphabetical index Tail lights Transmission Replacing light bulbs .....400 P position switch ....209 Switch........234 Transmission......206 Theft deterrent system Trip information ....... 227 Immobilizer system ....149 Trip meter ......... 218 Theft prevention labels....151 Turn signal lights Tire inflation pressure .....374 Replacing light bulbs.....
Page 573 Alphabetical index Warning lights Anti-lock brake system ..418 Brake assist system ..... 418 Brake system......417 Electric power steering ..418 Master warning..... 419 Open door ......419 Output control warning ..419 Plug-in indicator....419 Pretensioners ....... 418 Seat belt reminder light ..
Page 574 What to do if... What to do if... If you have a flat tire A tire punctures P. 447 P. 465 If the EV system will not start The EV system does not start P. 149 Immobilizer system P. 470 If the 12-volt battery is discharged Steam can be seen coming If your vehicle overheats...
Page 575: Warning Lights
What to do if... ■Warning lights Brake system warning Cruise control indicator light light P. 417 P. 418 Master warning light 12-volt battery charging sys- tem warning light P. 418 P. 419 Electric power steering sys- SRS warning light tem warning light P.
Page 576 CHARGING STATION INFORMATION Auxiliary catch lever Charging port door P. 349 P. 59 Hood release lever Charging port door opener Tire inflation pressure P. 349 P. 59 P. 488 AC120 V, 240 V electrical receptacles Power sources (NEMA 5-15R or NEMA 5-20R) Charger type AC charger (SAE J1772 level1/level2) P.