Samsung BD-J7500 User Manual page 69

PROBLEM
BD-LIVE
This product cannot connect to the BD-LIVE
server.
When using the BD-LIVE service, an error
occurs.
| NOTE |
\ When the factory default settings are restored, all stored user BD data will be deleted.
SOLUTION
Test whether the network connection is working using the Network Status
function. (See page 20)
Check whether a USB memory device is connected to the product.
The memory device must have at least 1GB of free space to accommodate
the BD-LIVE service.
You can check the available size in BD Data Management. (See page 20)
See if the BD-LIVE Internet Connection option is set to Allow(All).
If all above fails, contact the content provider or update the product to the
latest firmware.
The memory device must have at least 1GB of free space to accommodate
the BD-LIVE service.
You can check the available size in BD Data Management. (See page 20)
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