Related Manuals for Smarttech Smart Board 800 series
Summary of Contents for Smarttech Smart Board 800 series
- Page 1 Help us make this document better smarttech.com/docfeedback/144817 SMART Board® 800 series interactive whiteboards USER’S GUIDE...
- Page 2 SMART. Portions of the software that ships with this product are copyrighted by Intel Corporation. This product and/or use thereof covered by one or more of the following U.S. patents: smarttech.com/patents. Other patents pending. 04/2016...
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Page 3: Important Information
Do not stand (or allow children to stand) on a chair to touch the surface of the SMART product. Instead, safely fix the product at the appropriate height on a wall or use a SMART height-adjustable floor stand. Do not climb (or allow children to climb) on a wall- or stand-supported SMART Board interactive whiteboard. smarttech.com/kb/144817... - Page 4 Do not rest the interactive whiteboard on its side, on the top of its frame or on the corners of the frame where the cameras are located. smarttech.com/kb/144817...
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Page 5: Other Precautions
If the SMART Board interactive whiteboard requires replacement parts, make sure that the service technician uses replacement parts specified by SMART Technologies. Other precautions If you own a SMART product other than a SMART Board 800 series interactive whiteboard, refer to the installation manual for that product for relevant warnings and maintenance instructions. smarttech.com/kb/144817... -
Page 7: Table Of Contents
Using gestures Tips for trouble-free performance Chapter 5: Troubleshooting the interactive whiteboard Updating SMART software Adjusting the projected image Resetting the interactive whiteboard Using the Connection Wizard Starting the troubleshooting process Troubleshooting using the Ready light Troubleshooting using SMART Board diagnostics smarttech.com/kb/144817... - Page 8 CONTENTS Finding more information Contacting SMART Support Transporting the interactive whiteboard Removing the pen tray Appendix A: Hardware environmental compliance Waste Electrical and Electronic Equipment and Battery regulations (WEEE and Battery Directives) More information Index smarttech.com/kb/144817...
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Page 9: Chapter 1: About The Smart Board 800 Series Interactive Whiteboard
When you use SMART software, you can also write over any Ink Aware application in digital ink using a pen tray pen or your finger, and then save these notes for future reference and distribution. smarttech.com/kb/144817... -
Page 10: Identifying The Components Of The Smart Board 800 Series Interactive Whiteboard
Using the Extended Control Panel (SB880E and SB885E only) on page 24. Highlights Software To use all the interactive whiteboard‘s features, ensure that you have the latest version of SMART software and SMART Product Drivers installed on your computer. You can download the latest software from smarttech.com/downloads. smarttech.com/kb/144817... -
Page 11: Dual Sketch Capabilities
Connect the SMART Board interactive whiteboard to your computer with the included, standard USB cable, and to a wall outlet with the included power supply and cords. Security cable lock Lock the interactive whiteboard with a security cable (not included) to help safeguard it from theft. smarttech.com/kb/144817... -
Page 12: Understanding How The Smart Board Interactive Whiteboard Works
You can also save your notes to a .notebook file, or directly into any Ink Aware application. smarttech.com/kb/144817... -
Page 13: Included Parts And Accessories
The ECP features controls for power, source selection and volume adjustment, as well as a USB A receptacle for USB drives. Power supply The SMART Board 800 series interactive whiteboard receives power from a wall outlet through the included country-specific power supply and cables. smarttech.com/kb/144817... -
Page 14: Optional Accessories
You can add a variety of optional accessories to the SMART Board 800 series interactive whiteboard to best meet your specific needs. You can purchase these items when you order an interactive whiteboard, or later from your authorized SMART reseller (smarttech.com/us/Where). For more information about accessories, go to smarttech.com/accessories. smarttech.com/kb/144817... -
Page 15: Chapter 2: Installing And Securing The Smart Board Interactive Whiteboard
Don’t pour or spray liquids directly onto the interactive whiteboard or any of its sub-components. These liquids might get into areas where they could damage sensitive electronic components. Refer to Keeping the writing surface clean on page 37 for detailed instructions on cleaning the interactive whiteboard. smarttech.com/kb/144817... -
Page 16: Installing The Smart Board Interactive Whiteboard
CAUTION If you need to lean the interactive whiteboard against a wall before you mount it, make sure it remains in an upright position, resting on the pen tray brackets, which can sustain the weight of the interactive whiteboard. smarttech.com/kb/144817... -
Page 17: Installation Tips
800 series interactive whiteboard instead. CAUTION To help ensure that the interactive whiteboard is mounted correctly, make sure the color of the wall-mount hanger on the back of the interactive whiteboard and the color of the wall-mount bracket are the same. smarttech.com/kb/144817... -
Page 18: Securing The Pen Tray To The Interactive Whiteboard
3. Verify that the cable is tight enough that you can’t remove the pen tray while the lock is in place, and then install the pen tray. 4. Insert the prong end of the security cable into the lock slot, and then complete the pen tray installation by locking it. smarttech.com/kb/144817... -
Page 19: Securing The Pen Tray To The Brackets
Because you can remove the pen tray without tools, you might want to securely attach it to its brackets. To secure the pen tray to the brackets Insert two No. 8/M4 screws (not included) into the holes indicated by a lock symbol on the bottom of the pen tray. smarttech.com/kb/144817... -
Page 21: Chapter 3: Setting Up The Interactive Whiteboard
SMART connection extenders, only to a computer that has a USB compliant interface and that bears the USB logo. In addition, the USB source computer must be compliant with CSA/UL/EN 60950 and bear the CE mark and CSA and/or UL marks for CSA/UL 60950. smarttech.com/kb/144817... -
Page 22: Installing Smart Product Drivers
1. Download the SMART Product Drivers.exe (Windows® computers) or SMART Product Drivers.dmg (Mac computers) file to the computer from the disc or link included with the interactive whiteboard or from smarttech.com/downloads. NOTE In most cases, SMART Product Drivers is downloaded and installed automatically when you install SMART Notebook®... -
Page 23: Configuring The Computer Settings
Similarly, you can put the projector in standby mode by following the manufacturer’s instructions included with the projector. To change the settings, see the instructions included with your computer’s operating system. smarttech.com/kb/144817... -
Page 24: Calibrating The Interactive Whiteboard
See Getting the Best Image Quality on Your SMART Board Interactive Whiteboard (smarttech.com/kb/127199) for more information. You might also need to adjust the computer’s refresh rate to obtain the best results. Set the computer to an initial refresh rate of 60 Hz, and then adjust this rate up or down until you determine the ideal refresh rate. -
Page 25: Orienting The Interactive Whiteboard
Orient the interactive whiteboard if the projector or interactive whiteboard has moved since you last used it, or whenever the mouse pointer isn’t properly aligned with your finger or a pen tray pen when you touch the interactive whiteboard’s surface. smarttech.com/kb/144817... - Page 26 4. Repeat step 3 until you complete the orientation process. The orientation screen closes. NOTE You can re-orient a target by pressing the left arrow key on your keyboard, or the Keyboard or Right-click buttons on the pen tray. smarttech.com/kb/144817...
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Page 27: Connecting A Guest Laptop
SMART Product Drivers. This is normal. See Power module buttons and indicators on page 22 for more information about Ready light states. You must also install SMART Product Drivers (refer to page 14) on your laptop if you want to use all the features of the interactive whiteboard. smarttech.com/kb/144817... -
Page 29: Chapter 4: Using And Maintaining The Interactive Whiteboard
Displaying menu options (right-clicking or control-clicking) Enlarging an area or object Reducing the scale of an object Scrolling horizontally or vertically Swiping to a different page Rotating an object Erasing digital ink Multitouch gestures Best practices for gestures and tools Tips for trouble-free performance smarttech.com/kb/144817... -
Page 30: Getting Started
Power button again to return it to Standby mode. Power module buttons and indicators NOTE The SB880E and SB885E interactive whiteboards feature an Extended Control Panel in place of the power module. See Using the Extended Control Panel (SB880E and SB885E only) on page 24. smarttech.com/kb/144817... -
Page 31: Power Button
Press this button to access on-screen Help options, including links to online Help files, troubleshooting options and contact information for SMART Support. Ready light This light indicates the status of the interactive whiteboard's controller module. The Ready light is solid green when the system is working properly. smarttech.com/kb/144817... -
Page 32: Using The Extended Control Panel (Sb880E And Sb885E Only)
ECP to put the projector into Standby mode or to turn it on. Press the ECP’s Input button to switch sources on the projector. IMPORTANT Do not disconnect cables from the ECP to connect peripheral devices because you could disconnect controls for the interactive whiteboard. smarttech.com/kb/144817... - Page 33 Use an 800 series control cable (Part No. SBX8-CTRL) to convert the 4-pin connector to a DB9F RS-232 connector for use with a third-party room control system. You can purchase an SBX8 series control cable from your local SMART reseller. smarttech.com/kb/144817...
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Page 34: Using The Pen Tray
Keyboard and Right-Click button settings so that they perform another action. NOTE Pressing the Keyboard and Right-Click buttons simultaneously starts the orientation. Customizing the pen tray buttons You can use the SMART control panel to customize the SMART hardware settings, including the pen, eraser and button settings. smarttech.com/kb/144817... -
Page 35: Using Ink Aware
If you touch the interactive surface with the pen, SMART software identifies its reflective surface, and you write or draw in digital ink on the screen. smarttech.com/kb/144817... -
Page 36: Using Gestures
Before you use gestures, you must enable the interactive whiteboard to recognize them. If you don’t enable gestures, only single-finger gestures are enabled. NOTES Gestures are enabled by default on Windows 7 or later operating systems and Mac 10.6 or later operating system software. smarttech.com/kb/144817... -
Page 37: Single-Finger Gestures
Depending on the operating system and the specific application you’re using, some gestures might not work or could perform differently than described (see smarttech.com/kb/144789). Single-finger gestures When you install SMART software, you can perform some gestures using one finger, including selecting objects and double-clicking. -
Page 38: Displaying Menu Options (Right-Clicking Or Control-Clicking)
This gesture starts programs if the operating system is set to start applications on a double click. Displaying the next and previous page To display the next page, press the screen and then quickly press again directly to the right of that point. smarttech.com/kb/144817... -
Page 39: Multi-Finger Gestures
Scrolling horizontally or vertically Using two fingers on the same hand, press and hold the screen. Keeping your fingers on the screen, move up, down, left or right on the page. Release your fingers when you’re satisfied with the view. smarttech.com/kb/144817... -
Page 40: Swiping To A Different Page
Use a scrubbing motion to erase entire areas of digital ink. To erase a large area of ink, move your hand in a circle around the area you want to erase, and then swipe your hand across the middle of the circle. smarttech.com/kb/144817... -
Page 41: Multitouch Gestures
Best practices for gestures and tools Follow these guidelines when you use gestures and tools with the interactive product. Hold your fingers perpendicular (90°) to the interactive surface at the contact point. 90° 90° smarttech.com/kb/144817... - Page 42 For “click” commands, quickly tap your finger on the interactive surface. Also, make sure you lift your finger far enough away from the interactive surface between presses so that your finger is out of the interactive whiteboard cameras’ view. smarttech.com/kb/144817...
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Page 43: Tips For Trouble-Free Performance
When using the pen tray’s eraser, use the wide surface for large areas and the smaller, angled surface for smaller areas. Don’t use the edge of the eraser because this could be interpreted incorrectly. Tips for trouble-free performance Connect the interactive whiteboard to a USB interface that’s recognized by the operating system. smarttech.com/kb/144817... -
Page 44: Safety Tips For Teachers
Don’t set up and use the interactive whiteboard in an area with high levels of dust, humidity or smoke. Don’t use sharp or pointed objects, such as ballpoint pens or pointers, as writing tools. Replace the pen nib when the nib wears out. smarttech.com/kb/144817... -
Page 45: Keeping The Writing Surface Clean
Cleaning the pen tray If the infrared sensors in the sides of the pen tools’ slots become obstructed by dirt, moisten a cotton swab with an alcohol-free household glass cleaner, such as Windex, and then carefully clean the infrared transmitter and receiver. smarttech.com/kb/144817... -
Page 47: Chapter 5: Troubleshooting The Interactive Whiteboard
To check for software updates 1. Click the SMART software icon in the Windows notification area or the Mac Dock, and then select Check for Updates and Activation. The SMART Product Update dialog box appears listing the SMART software products installed on your computer. smarttech.com/kb/144817... -
Page 48: Adjusting The Projected Image
This turns the power off and back on, restarting all the interactive whiteboard‘s components. To reset the interactive whiteboard Disconnect and then connect the power cable at the wall outlet. Press the Reset button briefly (less than three seconds) on the bottom of the pen tray. smarttech.com/kb/144817... -
Page 49: Using The Connection Wizard
Windows notification area or Mac Dock, selecting Control Panel, and then selecting Connection Wizard. 3. Select SMART Board 800 series interactive whiteboard, and then press Next. 4. Select the option that best describes the issue you’re encountering, and follow the on-screen instructions to troubleshoot the interactive whiteboard. -
Page 50: Starting The Troubleshooting Process
Ensure that the power cable is power cable but isn’t connected properly to the interactive communicating whiteboard. successfully with the Ensure that the interactive computer. whiteboard is connected properly to the computer using a USB cable. Ensure that the computer is on. smarttech.com/kb/144817... - Page 51 To use the tools, install SMART Product Drivers. To use all the features of the interactive whiteboard, install SMART software (smarttech.com/software). Flashing amber Is in a Service mode or its Wait until the download finishes. After the firmware is being updated. download is complete, the Ready light turns solid green.
- Page 52 Refer to the projector’s user’s guide for the resolution settings don’t correct display resolution, and then go to match the projector’s native Windows Control Panel or the Mac System resolution. Preferences to change the computer’s display resolution to match the projector. smarttech.com/kb/144817...
- Page 53 Digital ink doesn’t The interactive whiteboard Use SMART Board Diagnostics to confirm appear on the isn’t calibrated properly. the issue, and then perform a calibration interactive whiteboard procedure. Refer to Calibrating the or appears interactive whiteboard on page 16. intermittently. smarttech.com/kb/144817...
- Page 54 Press any pen tray color button to exit the lockable pen option. lockable pen option. An error message A camera isn’t properly Contact SMART Support . appears when you try connected or isn’t to calibrate the functioning correctly. interactive whiteboard. smarttech.com/kb/144817...
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Page 55: Troubleshooting Using The Ready Light
Before you start troubleshooting, see Starting the troubleshooting process on page 42 to locate the Ready light, and then familiarize yourself with its states during normal operation. The following flowchart directs you to the next stage in the troubleshooting process. Flowchart 1: Getting started smarttech.com/kb/144817... -
Page 56: Flowchart 2: The Ready Light Is Off
Check that the power cable is connected to the correct receptacle. The audio and power receptacles are located beside each other on the back of the pen tray. smarttech.com/kb/144817... -
Page 57: Flowchart 3: The Ready Light Is Solid Red
Flowchart 4: The Ready light is flashing green This is the normal mouse mode state when SMART Product Drivers isn’t installed on the computer. This mode can be useful for occasional or guest users who don’t require the use of SMART Board Tools or pen tray functions. smarttech.com/kb/144817... - Page 58 Mac Dock, you must start SMART Product Drivers. To use all the features of the SMART Board 800 series interactive whiteboard, go to smarttech.com/downloads to download SMART software and install it on your computer. To determine whether the SMART Board software service is running, open the SMART control panel and check the message that appears at the bottom.
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Page 59: Flowchart 5: The Ready Light Is Solid Green But Pen Tray Tools Behave Unexpectedly
Alternatively, disconnect the power cable at the wall outlet and connect it again. Calibrate the cameras to ensure that they accurately track your fingers and the pens. To update the firmware, run the SMART Firmware Update application. smarttech.com/kb/144817... -
Page 60: Flowchart 6: The Ready Light Is Solid Green But The Interactive Whiteboard Isn't Responsive
Refer to Checking the camera views on the facing page. Calibrate the cameras to ensure that they accurately track your fingers and the pens. Refer to Calibrating the interactive whiteboard on page 16. To update the firmware, run the SMART Firmware Update application. smarttech.com/kb/144817... -
Page 61: Troubleshooting Using Smart Board Diagnostics
5. Click Update to show what each of the four cameras sees. This can take several moments. Each bar represents a picture from a camera, and the number beside the bar tells you which camera took the corresponding picture. This image shows normal camera views. smarttech.com/kb/144817... -
Page 62: Checking The Interactive Whiteboard's Calibration
2. Select About Software and Product Support > Tools > Diagnostics. The SMART Board Diagnostics screen opens. 3. Select View > SBX800/SBID8070i Bar. The SBX800/SBID8070i bar appears. 4. Click Tracker. The screen becomes white. 5. Touch the interactive screen with a pen, finger or eraser. smarttech.com/kb/144817... -
Page 63: Finding More Information
If intermittent black lines appear, a second object, such as your sleeve, is touching the screen while you write. Finding more information The Help Center contains links to a wide range of information, including procedures, concepts, help with applications, SMART software tool descriptions, troubleshooting hints and more. smarttech.com/kb/144817... -
Page 64: Contacting Smart Support
You can find a list of parts and service parts diagrams for the interactive whiteboard or interactive whiteboard system on the SMART support website (smarttech.com/support). To order parts, contact your local reseller (smarttech.com/where). Before contacting SMART Support, make note of the SMART Board interactive whiteboard’s serial number. -
Page 65: Transporting The Interactive Whiteboard
If the original packaging is no longer available, you can purchase the same packaging directly from your authorized SMART reseller (smarttech.com/where). If you prefer to use your own packaging materials, make sure you adequately protect the interactive whiteboard. - Page 66 8. Carefully disconnect these cables before completely removing the pen tray from the two L- shaped metal brackets. To reinstall the pen tray, simply reverse these steps. When you replace the pen tray on its supports, you’ll hear a click when it slides into place. smarttech.com/kb/144817...
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Page 67: Appendix A: Hardware Environmental Compliance
Electrical and electronic equipment and batteries contain substances that can be harmful to the environment and to human health. The crossed-out wheeled bin symbol indicates that products should be disposed of in the appropriate recycling stream and not as regular waste. More information smarttech.com/compliance for more information. smarttech.com/kb/144817... -
Page 69: Index
31 other, 4 multitouch, 33 configuring the computer, 15 single-finger, 29 connecting using, 28 guest laptop, 19 to your computer, 13 USB, 13 connection diagrams highlights, 2 ECP, 25 how it works, 4 Connection Wizard, 41 image adjusting, 40 smarttech.com/kb/144817... - Page 70 Connection Wizard, 41 gestures, 28 Ink Aware, 27 Ready light, troubleshooting with, 47 Lockable Pen mode, 28 Reset button, 40 pen tray, 26 resetting, 40 using and maintaining, 21 room control, 25 volume control, 25 safety warnings and cautions, i smarttech.com/kb/144817...
- Page 71 INDEX WEEE and Battery Directives, 59 weight, ii writing, 27 smarttech.com/kb/144817...
- Page 74 SMART TECHNOLOGIES smarttech.com/support smarttech.com/contactsupport smarttech.com/kb/144817...
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