Summary of Contents for Arris SURFboard SBR-AC3200P
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SURFboard SBR-AC3200P Wi-Fi Router User Guide STANDARD PN 365-095-28245 x.1 April 2016...
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ARRIS Enterprises, Inc. (“ARRIS”). ARRIS reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of ARRIS to provide notification of such revision or change.
Configuring the Wireless Connection ................22 Setting up an Internet Connection ................. 23 Configure Your IP Address ....................23 Verify & Renew Your IP Address ..................25 STANDARD PN 365-095-28245 x.1 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, LLC, 2016. All Rights Reserved.
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Restore Your Gateway Configuration Settings ..............50 Reset the SBR-AC3200P Configuration Settings .............. 50 Update Your Wi-Fi Router Firmware ................51 Exit the SBR-AC3200P Web Manager ................52 STANDARD PN 365-095-28245 x.1 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, LLC, 2016. All Rights Reserved.
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To Set Up Port Forwarding for IPv4 Addresses ............67 To Set Up Port Forwarding for IPv6 Addresses ............68 Set Up the DMZ Host ....................... 69 STANDARD PN 365-095-28245 x.1 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, LLC, 2016. All Rights Reserved.
Do not connect the plug into an extension cord, receptacle, or other outlet unless the plug can be fully inserted with no part of the blades exposed. Place this device on a stable surface. STANDARD PN 365-095-28245 x.1 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, LLC, 2016. All Rights Reserved.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. STANDARD PN 365-095-28245 x.1 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, LLC, 2016. All Rights Reserved.
à l’intérieur afin de réduire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux. Industry Canada ICES-003 Compliance Label:CAN ICES-3(B)/NMB-3(B) Industry Canada ICES-006 Compliance Label: CAN ICES-6/NMB-6 STANDARD PN 365-095-28245 x.1 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, LLC, 2016. All Rights Reserved.
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Gain de crête (dBi) Type Connecteur 2400~2483.5MHz 5150~5250MHz 5725~5850MHz Dipôle I-pex 1.83 Dipôle I-pex 2.02 PIFA I-pex 2.87 3.60 PIFA I-pex 3.23 3.82 STANDARD PN 365-095-28245 x.1 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, LLC, 2016. All Rights Reserved.
Chapter 1: Important Safety Instructions CARING FOR THE ENVIRONMENT BY RECYCLING When you see this symbol on an ARRIS product, do not dispose of the product with residential or commercial waste. Recycling your ARRIS Equipment Please do not dispose of this product with your residential or commercial waste.
SURFboard SBR-AC3200P Wi-Fi Router brings it all to you faster and more reliably. The SURFboard SBR-AC3200P Wi-Fi® Router provides four Ethernet connections for use as the hub of your home/office Local Area Network (LAN). The SBR-AC3200P also provides 802.11a/b/g/n/ac wireless connectivity for enhanced mobility and versatility.
The G.hn technology is more robust than previous home power line communication implementations to give you better ‘real world’ throughput and stability. G.hn proves much STANDARD PN 365-095-28245 x.1 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, LLC, 2016. All Rights Reserved.
End User License Agreement. Important: Before returning this product to the store, please call ARRIS Technical Support for assistance in resolving any technical issues. Support for SURFboard products is managed by ARRIS. For assistance, please call 1-877-466-8646 or visit the ARRIS Consumer Support website at http://www.arris.com/consumers.
Hardware drivers, TCP/IP, and DHCP must be enabled in the kernel. A supported Ethernet or wireless LAN connection must be available. About this Manual This manual covers the SURFboard SBR-AC3200P Wi-Fi Router. The model number is on the label affixed to the bottom of the Wi-Fi Router. STANDARD PN 365-095-28245 x.1 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, LLC, 2016.
Please visit the ARRIS Support website self-help technical support and product documentation. We can also provide technical assistance via chat and email on the support website. ARRIS Support is available by phone at 877-466-8646. Please be prepared to provide your product's model number and serial number, which can be found on the Wi-Fi Router's label.
WPS pairing mode. Flashing red Start-up mode, or error. Rear Panel The rear of the Wi-Fi Router has the following connectors and controls: STANDARD PN 365-095-28245 x.1 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, LLC, 2016. All Rights Reserved.
Any customized settings that you have set will be lost. Indicator Lights for the SBR-AC3200P The Wi-Fi Router has several LED indicator lights on the rear panel to assist in troubleshooting: STANDARD PN 365-095-28245 x.1 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, LLC, 2016. All Rights Reserved.
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5 Ghz Wi-Fi Solid green 5 Ghz wireless interface enabled, but no activity. (1 and 2) Flashing green 5 Ghz wireless interface activity. STANDARD PN 365-095-28245 x.1 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, LLC, 2016. All Rights Reserved.
If the modem is not located in an ideal location for the Wi-Fi Router, you can add a RipCurrent Network Extender to the modem device, then connect the SBR-AC3200P to the Internet using the power line in another location. STANDARD PN 365-095-28245 x.1 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, LLC, 2016. All Rights Reserved.
Note: To connect more than four computers to the SBR-AC3200P through the Ethernet ports, you need an Ethernet switch (available at computer retailers). STANDARD PN 365-095-28245 x.1 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, LLC, 2016. All Rights Reserved.
3. Reconnect the plug on the modem to turn the modem back on. Wait approximately 2 minutes to allow the modem to fully power up. STANDARD PN 365-095-28245 x.1 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, LLC, 2016. All Rights Reserved.
Note: At a minimum, you should set a login password and set up wireless security. See Setting Up a Wireless Network Connection (page 26) for complete instructions on configuring the wireless connection. STANDARD PN 365-095-28245 x.1 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, LLC, 2016. All Rights Reserved.
IP address and DNS server address. After configuring the network options, you should verify the IP address. If you still cannot access the Internet after configuring the IP address, contact ARRIS Technical Support for assistance.
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4. Click Local Area Connection to open the Local Area Connection Status window. 5. Click Properties to open the Local Area Connection Properties window. STANDARD PN 365-095-28245 x.1 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, LLC, 2016. All Rights Reserved.
4. To renew the IP address, type ipconfig/renew and press Enter. A new IP address for your computer or other Ethernet-enabled device will display. 5. Type exit and then press Enter to return to Windows. STANDARD PN 365-095-28245 x.1 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, LLC, 2016. All Rights Reserved.
2. Type the default LAN IP address http://mysurfboard.local in the Address bar and then press Enter. The Login screen appears. 3. Type the default username and password. Both entries are case-sensitive. Username: admin Password: password STANDARD PN 365-095-28245 x.1 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, LLC, 2016. All Rights Reserved.
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5. Click Launch Quick Start Wizard to start the wizard. The Welcome screen appears. STANDARD PN 365-095-28245 x.1 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, LLC, 2016. All Rights Reserved.
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10. Click Next. Network configurations are created for each band in your wireless network. STANDARD PN 365-095-28245 x.1 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, LLC, 2016. All Rights Reserved.
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13. Click Next to start the Wi-Fi Security mode. WPA2-PSK (the default security code) is automatically set, and the network settings are displayed. 14. Click Apply to accept or Previous to change the configuration. STANDARD PN 365-095-28245 x.1 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, LLC, 2016. All Rights Reserved.
Firefox, or Safari. 4. Type a valid URL (such as http://www.surfboard.com) in the address bar, and press Enter. If the website failed to open, please contact your service provider or call ARRIS Technical Support at 1-877-466-8646 for assistance. STANDARD PN 365-095-28245 x.1 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, LLC, 2016.
Note: These two methods of connecting mobile devices only work if you are using the default SSID and passkey for your Wi-Fi Router and the default login for the Wi-Fi Router Web Manager. STANDARD PN 365-095-28245 x.1 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, LLC, 2016. All Rights Reserved.
3. Press the Pairing button on the other G.hn device. (For a SURFboard extender, press and hold for three seconds). The Pairing LED will blink green and become solid green when pairing is successful. STANDARD PN 365-095-28245 x.1 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, LLC, 2016. All Rights Reserved.
2. In the Address bar, type http://mysurfboard.local for the IP address, and then press Enter. The Login screen appears. 3. Type the default user name and password. Both entries are case-sensitive. Username: admin Password: password STANDARD PN 365-095-28245 x.1 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, LLC, 2016. All Rights Reserved.
SBR-AC3200P for the first time. See (page 53) for more information. 1. Open any web browser on the computer connected to the SBR-AC3200P. STANDARD PN 365-095-28245 x.1 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, LLC, 2016. All Rights Reserved.
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Internet. The domain name and password will also be deleted as well. STANDARD PN 365-095-28245 x.1 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, LLC, 2016. All Rights Reserved.
SBR-AC3200P, then you can view and manage the SBR-AC3200P either locally on the network or remotely. The ARRIS SURFboard Manager lets you scan the QR code on your Wi-Fi Router's security label to automatically connect the Wi-Fi Router with your mobile device.
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The Wi-Fi Router will be reset to its original factory settings, and any customized settings that you have set will be lost. STANDARD PN 365-095-28245 x.1 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, LLC, 2016. All Rights Reserved.
Router routes IP traffic on the SBR-AC3200P. Wireless Configures and monitors the Wi-Fi Router wireless networking features. Firewall Configures and monitors the Wi-Fi Router firewall. STANDARD PN 365-095-28245 x.1 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, LLC, 2016. All Rights Reserved.
Field Level Help (page 40). Help Overview General help information is available when you click Help, Overview on the SBR-AC3200P Main Menu. STANDARD PN 365-095-28245 x.1 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, LLC, 2016. All Rights Reserved.
To open the Status Product Information page: 1. Click Status on the SBR-AC3200P Main Menu. 2. Click Product Information from the Status submenu options. STANDARD PN 365-095-28245 x.1 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, LLC, 2016. All Rights Reserved.
5. Click Start Test to begin the test. The results will appear in the box at the bottom of the screen. Set Up DHCP The Basic DHCP screen lets you manually assign IP addresses to devices on your LAN. STANDARD PN 365-095-28245 x.1 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, LLC, 2016. All Rights Reserved.
Most users will not need to set up dynamic DNS. If you do need to set up dynamic DNS: 1. Click Basic on the SBR-AC3200P Main Menu. STANDARD PN 365-095-28245 x.1 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, LLC, 2016. All Rights Reserved.
The Basic USB Connect screen shows the USB configuration and status information for your Wi-Fi Router. To view your USB configuration and status information: 1. Click Basic on the SBR-AC3200P Main Menu. STANDARD PN 365-095-28245 x.1 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, LLC, 2016. All Rights Reserved.
3. Select your time zone from the Current Time Zone drop-down box. 4. Select Yes or No to automatically adjust the time for Daylight Saving Time. 5. Click Apply. STANDARD PN 365-095-28245 x.1 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, LLC, 2016. All Rights Reserved.
(recommended). • WPA2-PSK + WPA-PSK: combination Wi-Fi Protected Access version 2 with Pre-Shared Key and Wi-Fi Protected Access with Pre-Shared Key. STANDARD PN 365-095-28245 x.1 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, LLC, 2016. All Rights Reserved.
To set up a guest network: 1. Click Wireless on the SBR-AC3200P Main Menu. STANDARD PN 365-095-28245 x.1 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, LLC, 2016. All Rights Reserved.
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10. Enter the last IP address of the range of IP addresses for the guest network lease pool in the Lease Pool Ending IP Address field. STANDARD PN 365-095-28245 x.1 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, LLC, 2016. All Rights Reserved.
Network interference can occur at any time when using a wireless network connection. This may be caused by other wireless access points that are using the same wireless channel as STANDARD PN 365-095-28245 x.1 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, LLC, 2016. All Rights Reserved.
3. Click Backup to create a backup file of your SBR-AC3200P configuration settings. Follow the on-screen prompts to save the configuration file. STANDARD PN 365-095-28245 x.1 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, LLC, 2016. All Rights Reserved.
From the SBR-AC3200P Web Manager, do the following to open the Status Security screen: 1. Click Status on the SBR-AC3200P Main Menu. STANDARD PN 365-095-28245 x.1 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, LLC, 2016. All Rights Reserved.
Password: password Update Your Wi-Fi Router Firmware You can update the firmware on your SBR-AC3200P Wi-Fi Router when ARRIS releases new firmware versions. The new firmware releases may contain updates for operational improvements or resolutions to problems. These updates will not delete or overwrite your personal user settings such as your password.
To log out and close the SBR-AC3200P Web Manager: Click Logout located in the upper right corner of the SBR-AC3200P Web Manager window. STANDARD PN 365-095-28245 x.1 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, LLC, 2016. All Rights Reserved.
5. Click the Status menu button and then click Security to display the Status Security screen. 6. Confirm that Change Username is displayed in the drop-down selection box. STANDARD PN 365-095-28245 x.1 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, LLC, 2016. All Rights Reserved.
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Note: The first time that you log in, the Current Username is admin and the Current Password is password. • Make sure No is selected under Restore Factory Defaults. 8. Click Apply to update your user name. STANDARD PN 365-095-28245 x.1 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, LLC, 2016. All Rights Reserved.
You can also block Java Applets, Cookies, ActiveX controls, popup windows, Proxies, and website access. To set the firewall protection level: 1. Click Firewall on the SBR-AC3200P Main Menu. STANDARD PN 365-095-28245 x.1 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, LLC, 2016. All Rights Reserved.
You can set up automatic email alert notifications for whenever a firewall attack is detected on the SBR-AC3200P. STANDARD PN 365-095-28245 x.1 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, LLC, 2016. All Rights Reserved.
1. Click Advanced on the SBR-AC3200P Main Menu. 2. Click Options from the Advanced submenu options. 3. Click the check box to enable Remote Config Management, and click Apply. STANDARD PN 365-095-28245 x.1 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, LLC, 2016. All Rights Reserved.
You can set up your Wi-Fi Router to prevent certain devices from accessing the Internet, based on MAC address. To block certain devices from reaching the Internet: 1. Click Advanced on the SBR-AC3200P Main Menu. STANDARD PN 365-095-28245 x.1 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, LLC, 2016. All Rights Reserved.
4. Click Apply. Restrict Wireless Access You can restrict access to your wireless network based on MAC address. STANDARD PN 365-095-28245 x.1 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, LLC, 2016. All Rights Reserved.
1. Click Wireless on the SBR-AC3200P Main Menu. 2. Click Quality of Service from the Wireless submenu options. 3. Choose your configuration settings, and click Apply. STANDARD PN 365-095-28245 x.1 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, LLC, 2016. All Rights Reserved.
(page 62) to set up a filter to block that website at all times. Then you would use Web Browsing (page 63) to set up a different filter to block all web browsing during the times you specify. STANDARD PN 365-095-28245 x.1 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, LLC, 2016. All Rights Reserved.
6. Select the time range that you want to block access. 7. In the Enabled field, select On or Off to enable or disable this Parental Control restriction. 8. Click Apply. STANDARD PN 365-095-28245 x.1 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, LLC, 2016. All Rights Reserved.
5. Select the time range that you want to block access. 6. In the Enabled field, select On or Off to enable or disable this Parental Control restriction. 7. Click Apply. STANDARD PN 365-095-28245 x.1 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, LLC, 2016. All Rights Reserved.
5. Select the time range that you want to block access. 6. In the Enabled field, select On or Off to enable or disable this Parental Control restriction. 7. Click Apply. STANDARD PN 365-095-28245 x.1 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, LLC, 2016. All Rights Reserved.
You can use Port Triggers to configure dynamic triggers to specific devices on the LAN. This allows special applications that require specific port numbers with bi-directional traffic to STANDARD PN 365-095-28245 x.1 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, LLC, 2016. All Rights Reserved.
Some allowable services are predefined under the Commonly Forwarded Ports. STANDARD PN 365-095-28245 x.1 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, LLC, 2016. All Rights Reserved.
Note: To forward a range of ports, enter the first number of the port range in the Start Port field and the last number of the port range in the End Port field. STANDARD PN 365-095-28245 x.1 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, LLC, 2016. All Rights Reserved.
Select TCP, UDP, or BOTH from the Internet Protocol drop-down list. e. Select On to enable port forwarding or Off to disable it. 4. Click Apply. STANDARD PN 365-095-28245 x.1 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, LLC, 2016. All Rights Reserved.
If you do not reset the IP address, that computer will be exposed to the public Internet. STANDARD PN 365-095-28245 x.1 SURFboard SBR-AC3200P Wi-Fi Router User Guide Copyright ARRIS Enterprises, LLC, 2016. All Rights Reserved.
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