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OF THE MOST FREQUENTLY ASKED QUESTIONS
2
MY ZEFIT
IS ALREADY CONNECTED TO
ANOTHER ACCOUNT, WHAT SHOULD I DO ?
If you don't know the logins of the previous user, please
send us
(support@mykronoz.com)
the D/N number that appears below the error message
This D/N number will allow us to track with which email
address your MyKronoz device is connected, and if needed,
to unpair it from this account.
[PC / MAC users]
The D/N number can be found on the
bottom right-side of the Software welcome page
2
MY ZEFIT
WHAT SHOULD I DO?
This message on your device display prompt you to set up
the product using ZeFit
2
mobile application
(iOS or Android) and/or PC/MAC software.
HOW TO USE THE ZEFIT
TOUCHSCREEN?
To interact with ZeFit
touchscreen, double tap on the
2
touch-sensitive area.
ZeFit
touchscreen only respond to tap gestures in this
2
specific touch-sensitive area.
ZeFit
2
screen turns off when not in use. Double tap the touch
area to wake the device.
To ensure ZeFit
is responding accurately to your taps, we
2
recommend using your fingertip and not your nail.
To move between screens, swipe left or right.
M Y K R O N O Z A C A D E M Y
TOP 10
a screenshot including
SHOWS SET UP,
2
I
Z E F I T 2
T O P 1 0 O F T H E M O S T F R E Q U E N T L Y A S K E D Q U E S T I O N S
I WOULD LIKE TO USE ANOTHER EMAIL
ADDRESS FOR MY ACCOUNT,
HOW CAN I DO THAT?
•
Open ZeFit
mobile application
2
•
Go into
SETTINGS
>
UNPAIR
•
Then
log out
from your session
• Sign up
with another email and pair your ZeFI
new email account
[PC / MAC users]
Open the software, Go to the
Manager" tab, click on
"Unpair
the table.
Log
out, and sign up with another email adress
2
ZEFIT
SHOWS INCORRECT
TIME AND DATE
In order to get the correct time and date on your
ZeFit
2
display, proceed as follows :
• Pair
and
set up
ZeFit
using a mobile phone: download
2
and install ZeFit
2
iOS, Android
your smartphone, then create an account and follow the
instructions on screen. Afer a successful pairing, time and
date will be automatically synchronized.
•
Set up ZeFit
using a computer: download ZeFit
2
or MAC software from MyKronoz website, install the
software on your computer, and follow the instructions
on screen
http://app-zefit2.mykronoz.com/softwareAppDownload
with this
t2
"Device
" in the right hand-side of
or
Windows Phone App
on
PC
2
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