Troubleshooting - HELLER AWM500 Instruction Manual

TROUBLESHOOTING

TROUBLE
The LED indicator does not turn on
The unit is leaking water
The unit does not spin
Failed to fill with water.
When the washer is not filled within 16
minutes, it will buzz and indicate "E1"
Lid opened
E2 will occur with either of the
followings:
•
When the lid is opened after delay
program is started.
•
When the lid is opened during
spinning.
Imbalance alarm
The unit will try to balance itself by
adding water and running for a short
time. If it fails to balance after three
attempts, it will buzz and display E3.
Unable to drain
If the draining time exceeds 4 minutes,
the washing machine will buzz and
indicate E4
Note:
The following variations to the selected program may occur and are normal to improve
washing efficiency.
⇒ Water may be added at the wash or rinse section at the program, to improve washability.
⇒
CHECK
⇒
⇒
Is the unit plugged in?
⇒
⇒
Is the power switch on?
⇒
⇒
Has the "Start/Pause" button been pressed?
⇒
⇒
Check for power failure
⇒ ⇒
Check if the hoses are securely connected to the taps.
⇒
⇒
Check if the nut is screwed tightly. Refer to installation
instructions.
⇒ ⇒
Lid must be fully closed for washer to spin..
⇒
⇒
Is the tap turned off?
⇒
⇒
Is there no water supply?
⇒ ⇒
Is the water flow too slow
⇒ ⇒
Is the filter in the inlet water hose blocked?
Check the wash load and re-close the lid, press the
"Start/Pause' button to resume the wash.
⇒ ⇒
The highest point of the drain hose must be between 0.7m
to 1.0m above the floor?
⇒
⇒
Is the drain hose frozen of blocked?
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