Changing the Eco Settings ......................23 Changing the Sleep Timer Settings ....................24 Changing the Power Off Timer Settings ..................25 Epson Connect Solutions for Smartphones, Tablets, and More ............26 Using Epson Email Print ....................... 26 Using the Epson iPrint Mobile App ....................27 Using Epson Remote Print ......................
Page 4
Loading Paper ............................43 Loading Paper in the Sheet Feeder....................43 Paper Loading Capacity ........................47 Available Epson Papers ........................48 Paper or Media Type Settings - Product Software................49 Selecting the Paper Settings - Control Panel ..................49 Paper Type Settings - Control Panel ..................... 50 Paper Source Settings........................
Page 5
Multi-Page Printing Options - Windows..................64 Selecting Double-sided Printing Settings - Windows ..............64 Double-sided Printing Options - Windows................. 66 Selecting Additional Layout and Print Options - Windows ............. 67 Custom Color Correction Options - Windows................69 Image Options and Additional Settings - Windows..............70 Header/Footer Settings - Windows ...................
Page 6
Starting a Scan Using the Epson Scan Icon .................. 95 Starting a Scan from a Scanning Program..................97 Selecting Epson Scan Settings ......................99 Scan Modes........................... 99 Selecting the Scan Mode......................100 Scanning in Office Mode......................100 Available Document Source Settings - Office Mode..............102 Selecting a Scan Area - Office Mode ..................
Page 7
Selecting the Date and Time....................143 Using the Fax Setting Wizard....................144 Selecting the Line Type......................146 Setting the Number of Rings to Answer .................. 148 Selecting Advanced Fax Settings ................... 148 Basic Settings - Fax ........................ 149 Receive Settings - Fax ......................150 Output Settings - Fax ......................
Page 8
Checking Ink Levels with Windows....................186 Checking Ink Levels with OS X....................187 Disabling Special Offers with Windows ..................188 Purchase Epson Ink ......................... 189 Ink Bottle Part Numbers....................... 190 Refilling the Ink Tanks ........................190 Adjusting Print Quality..........................196 Print Head Maintenance........................
Page 9
Solving Problems ............................ 219 Checking for Software Updates......................219 Product Status Messages ........................ 220 Running a Product Check ........................ 221 Resetting Control Panel Defaults ..................... 222 Solving Setup Problems ........................223 Noise After Filling the Ink ......................223 Software Installation Problems ....................224 Control Panel Setup Problems ....................
Page 10
Incorrect Colors ........................... 248 Solving Scanning Problems ......................249 Scanning Software Does Not Operate Correctly ................. 249 Cannot Start Epson Scan ......................250 Solving Scanned Image Quality Problems ..................250 Image Consists of a Few Dots Only..................... 251 Line of Dots Appears in All Scanned Images................251 Straight Lines in an Image Appear Crooked ................
Page 11
LCD Screen Safety Instructions....................272 FCC Compliance Statement......................273 Trademarks ............................275 Copyright Notice..........................276 libTIFF Software Acknowledgment....................276 A Note Concerning Responsible Use of Copyrighted Materials........... 277 Default Delay Times for Power Management for Epson Products ..........277 Copyright Attribution ........................277...
Your Ink Tank System You should visually check the ink levels in the product's ink tanks regularly. Note: The product has a low ink alert system. The accuracy of this system depends on the user refilling the ink tanks correctly. The product cannot directly measure the ink levels in the tanks; instead it estimates the amount of ink remaining by internally monitoring ink usage.
See these sections to learn about the basic features of your product. Using the Control Panel Product Parts Locations Using Eco Mode and Other Power Saving Settings Epson Connect Solutions for Smartphones, Tablets, and More Using AirPrint Using Google Cloud Print Using the Mopria Print Service Using the Control Panel See these sections to learn about the control panel and select control panel settings.
power button and light home button Redial/Pause button Stop/Reset button The LCD screen The arrow buttons and the OK button back button The numeric keypad Contacts button The Start B&W button The Start Color button Status Icons Parent topic: Using the Control Panel Status Icons Status icons may be displayed on the LCD screen depending on the product's status.
Icons Description Simple AP mode connection has been established Not connected to a Wi-Fi network Simple AP and Wi-Fi Direct modes are disabled Eco Mode setting is enabled Parent topic: Control Panel Buttons and Lights Entering Characters on the LCD Screen Follow these guidelines to enter characters for passwords and other settings.
You see a screen like this: 2. Press the down arrow button, select Common Settings, and press the OK button. 3. Press the down arrow button, select Language, and press the OK button. 4. Select a language and press the OK button. 5.
You see a screen like this: 2. Press the down arrow button, select Common Settings, and press the OK button. 3. Select LCD Contrast and press the OK button. 4. Press the up or down arrow button to adjust the screen contrast. 5.
Document cover Scanner glass Control panel Parent topic: Product Parts Locations Product Parts - Inside Scanner unit Ink tank unit Ink tanks Print head in home position Parent topic: Product Parts Locations...
Product Parts - Back AC inlet USB port LINE port EXT port LAN port Parent topic: Product Parts Locations Using Eco Mode and Other Power Saving Settings Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time.
Note: The Sleep Timer setting in Eco Mode overrides the Sleep Timer setting in Common Settings. This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 1. Press the up or down arrow button, select Eco Mode, and press the OK button. You see a screen like this: 2.
You see a screen like this: 4. Use the numeric keypad to enter the number of minutes. 5. Press the left or right arrow button to move the cursor as necessary. 6. Press the OK button. Parent topic: Using Eco Mode and Other Power Saving Settings Changing the Power Off Timer Settings You can have the product turn off automatically if it is not used for a specified period of time.
Using the Mopria Print Service Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product.
Remote Print and how to download the software. 3. Download and install the Remote Print software. 4. Obtain the email address and optional access key of the Epson product you want to use for printing, and enter this address during Remote Print setup.
Using Epson Scan to Cloud The Epson Scan to Cloud service sends your scanned files to a destination that you have registered with Epson Connect. 1. Set up your product for network scanning. See the link below. 2. Visit epson.com/connect for instructions on registering an account and your product with Epson Connect.
Wi-Fi or Wired Networking Using Google Cloud Print With a Google Account, you can print from your Apple or Android device to your Epson product. You can also print from Chromebooks and the Google Chrome browser without drivers or cables.
With a Google Account, you can print from a Chromebook without drivers or cables. Set up your Epson product for network printing. See the link below. Note: Make sure your Epson product is connected to your wireless network before starting the Google Cloud Print setup.
You can use the Mopria Print Service to print from your Android phone or tablet (Android v4.4 or later) to your Epson product or any Mopria-certified product from other manufacturers. You can download the Mopria Print Service from Google Play.
You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. Epson product Wireless router or access point...
The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax and network data and settings.
Page 34
4. Enter your wireless password using the numeric keypad. Note: The network name and password are case sensitive. Be sure to correctly enter uppercase and lowercase letters, and numeric or special characters. • To enter letters or symbols, press the buttons on the numeric keypad to scroll through characters. •...
Wi-Fi Direct Mode Setup You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. Epson product Computer with a wireless interface Other wireless device You can select one of these modes to communicate with your computer or device: Access point mode The product itself acts as the network access point for up to 4 devices.
Enabling Wi-Fi Direct Mode You can enable Wi-Fi Direct mode to allow direct communication between your product and a computer or other devices without a wireless router or access point. 1. Press the up or down arrow button, select Wi-Fi Setup, and press the OK button. You see this screen: 2.
Page 37
6. Enter a Wi-Fi Direct password using the numeric keypad. Note: Your password must be at least 8 and no more than 22 characters long. • To enter letters or symbols, press the buttons on the numeric keypad repeatedly to scroll through characters.
You see the connection symbol on the LCD screen and should be able to print directly to your product from your computer or device. Note: If the connection symbol is not displayed on the LCD screen, Wi-Fi Direct mode is not enabled.
3. Follow the instructions on the LCD screen to complete WPS setup. 4. Press the OK button to return to the Home screen. If the network connection is successful, the Wi-Fi icon appears in the upper-right corner of the LCD screen. Parent topic: Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet...
5. Press one of the Start buttons to print the network status sheet. Examine the settings shown on the network status sheet to diagnose any problems you have. Parent topic: Wi-Fi or Wired Networking Changing or Updating Network Connections See these sections to change or update how your product connects to a network. Accessing the Web Config Utility Changing a USB Connection to a Wi-Fi Connection Changing a Wi-Fi Connection to a Wired Network Connection...
1. Disconnect the USB cable from your product. 2. Uninstall your product software. 3. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections Related concepts...
1. Do one of the following: • Windows: Uninstall your product software. • OS X: Go to the next step. 2. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic:...
Before you print, load paper for the type of printing you will do. Loading Paper in the Sheet Feeder Paper Loading Capacity Available Epson Papers Paper or Media Type Settings - Product Software Selecting the Paper Settings - Control Panel Loading Paper in the Sheet Feeder You can print documents and photos on a variety of paper types and sizes.
Page 44
2. Pull out the output tray and open the paper stopper on the end. Note: If you print on legal-size or longer paper, leave the paper stopper closed. 3. Slide the edge guide to the left.
Page 45
4. If you are inserting a stack of paper, fan the sheets first and tap the stack on a flat surface to even the edges. Note: Do not fan or curl photo paper. 5. Do one of the following: • Insert paper, glossy or printable side up and short edge first, against the right side and beneath the line on the left edge guide.
Page 46
• Load up to 10 envelopes against the right side. Load them printable side up and flap edge left. • Load a sheet of loose-leaf or other paper with holes facing as shown. 6. Slide the edge guide against the paper, but not too tightly. Then, flip the feeder guard back.
7. If prompted by the product's LCD screen, select the size and type of the paper you loaded and press the OK button. Always follow these paper loading guidelines: • Load only the recommended number of sheets. • Load paper short edge first, no matter which way your document faces. •...
You can purchase genuine Epson ink and paper at epson.com/ink3 (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766). Note: Paper/media availability varies by country. Paper Type Size...
Select this Paper Type or Media Type setting Plain paper Plain Paper/Bright White Paper Epson Bright White Paper Epson Premium Photo Paper Glossy Premium Photo Paper Glossy Epson Presentation Paper Matte Premium Presentation Paper Matte Epson Premium Presentation Paper Matte...
Paper Source Settings Selecting Universal Print Settings Parent topic: Loading Paper Paper Type Settings - Control Panel For this paper Select this Paper Type setting Plain paper Plain Paper Epson Bright White Paper Epson Premium Photo Paper Glossy Prem. Glossy...
For this paper Select this Paper Type setting Epson Presentation Paper Matte Prem. Matte Epson Premium Presentation Paper Matte Envelope Envelope Parent topic: Selecting the Paper Settings - Control Panel Paper Source Settings Select the paper source settings you want to use for your printed jobs.
2. Press the down arrow button, select Universal Print Settings, and press the OK button. You see this screen: 3. Adjust the settings as necessary. 4. When you are finished, press the back button to return to the Home screen. Universal Print Settings Options Parent topic: Selecting the Paper Settings - Control Panel...
Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals in the Automatic Document Feeder Placing Originals on the Scanner Glass...
Page 54
If you are scanning in Full Auto mode or using thumbnail preview in another mode in Epson Scan, the edges of your original may be cropped by about 0.2 inch (4.5 mm) from the top and side edges. Manually position your original away from the edges to prevent cropping.
Placing Originals in the Automatic Document Feeder You can place multi-page original documents in the Automatic Document Feeder (ADF). Make sure the originals meet the Automatic Document Feeder specifications before loading them. Caution: Make sure your originals are not creased or folded, and do not contain holes, staples, tape, or other materials that could obstruct the feeder.
Page 56
3. Insert the originals into the ADF faceup and top-edge first. The ADF icon on the LCD screen appears. 4. Slide the ADF edge guide against the originals, but not too tightly. Note: If originals are placed on the scanner glass and loaded in the ADF at the same time, the originals loaded in the ADF are processed first.
Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the scanner glass, or place multi-page documents in the ADF.
6. When you are ready to copy, press one of the Start buttons. Note: To cancel printing, press the Stop/Reset button or select Cancel. Parent topic: Copying Related references Paper Loading Capacity Paper Size Settings - Copying Copying Options Related tasks Loading Paper in the Sheet Feeder Related topics Placing Originals on the Product...
Page 60
Copying option Available settings Description Layout With Border Leaves a small margin around the image or document 2-up Copies multiple page documents onto one sheet. After selecting either one of these options, select Settings and change the Document Orientation setting if necessary. ID Card Copies both sides of an ID card onto one side of a sheet of paper...
Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions.
Page 62
3. If necessary, select your product name as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings. You see the Main tab of your printer settings window: 4. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size.
6. Select the type of paper you loaded as the Paper Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 7. Select the Quality setting that matches the print quality you want to use. 8.
High For photos and graphics with high print quality. More Settings Opens a window that lets you choose among levels of speed and quality. Parent topic: Selecting Basic Print Settings - Windows Multi-Page Printing Options - Windows You can select any of the available options in the Multi-Page menu to set up your multi-page print job. 2-Up and 4-Up Prints 2 or 4 pages on one sheet of paper.
Page 65
2. Click the Settings button. You see a window like this: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab. 5. Print a test copy of your double-sided document to test the selected settings. 6.
Related tasks Selecting Basic Print Settings - Windows Double-sided Printing Options - Windows You can select any of the available options on the 2-Sided Printing Settings window to set up your double-sided print job. Binding Edge Options Select a setting that orients double-sided print binding in the desired direction. Binding Margin Options Select options that define a wider margin to allow for binding.
Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: •...
Page 68
• Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software. • Select Image Options to access additional settings for improving printed images. Note: You can also select Color Universal Print settings. 3.
Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones.
Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print.
High Speed Speeds up printing but may reduce print quality. Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers when you print. The items are available to print at the top or bottom of your pages, in either the left, right, or center of the page.
Selecting a Printing Preset - Windows For quick access to common groups of print settings, you can select a printing preset on the Main or More Options tab. Note: You can create your own preset by clicking the Add/Remove Presets button. 1.
2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings, or use any of the available options on the screen to control your printing presets. 4.
Printing with Windows Extended Settings - Windows You can select from these settings on the Extended Settings window. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues. Separator Page Before each document, prints a separator page containing the title, user, date, and time.
Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help. Skip Blank Page Ensures that your product does not print pages that contain no text or images. Change Standard Resolution Reduces the resolution of print data to correct printing problems.
Page 76
You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Checking Print Status - Windows Parent topic: Printing with Windows...
Checking Print Status - Windows During printing, you see this window showing the progress of your print job. It allows you to control printing and check ink status. • To cancel printing, click Cancel. • To see print jobs lined up for printing, click Print Queue. Parent topic: Printing Your Document or Photo - Windows Selecting Default Print Settings - Windows...
You see the printer settings window: 3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session.
3. Click the Maintenance tab. You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options...
You can print with your product using any OS X printing program, as described in these sections. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. Selecting Basic Print Settings - OS X...
Sizing Printed Images - OS X Managing Color - OS X Selecting Printing Preferences - OS X Printing Your Document or Photo - OS X Parent topic: Printing from a Computer Selecting Basic Print Settings - OS X Select the basic settings for the document or photo you want to print. 1.
Page 82
You see the expanded printer settings window for your product: Note: The print window may look different, depending on the version of OS X and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
Page 83
6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7.
Page 84
You see these settings: 9. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 10. Select the Print Quality setting you want to use. 11.
Print Quality Options - Mac OS X You can select any of the available Print Quality options to fine-tune the quality of your print. Some settings may be unavailable, depending on the paper type and border setting you have chosen. Draft For draft printing on photo paper.
Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 1. Select the size of the paper you loaded as the Paper Size setting. 2.
• To invert or flip the printed image, select the Reverse page orientation or Flip horizontally settings. Parent topic: Printing with OS X Sizing Printed Images - OS X You can adjust print order and the size of the image as you print it by selecting Paper Handling from the pop-up menu on the Print window.
1. Select Color Matching from the pop-up menu in the print window. 2. Select one of the available options. 3. Select Color Options from the pop-up menu in the print window. Note: The available settings on the Color Options menu depend on the option you selected on the Color Matching menu.
Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management. ColorSync Prints using standard color profiles for your product and paper to help match image colors. You can customize the conversion method and filter settings on the ColorSync pop-up menu in the print window.
3. Select Driver or Options. You see a screen like this: 4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - OS X Parent topic: Printing with OS X Printing Preferences - OS X You can select from these settings on the tab. Skip Blank Page Ensures that your product does not print pages that contain no text or images.
Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions. Establish bidirectional communication Allows the product to communicate with the computer. Do not change the default setting unless you experience issues when using a shared printing pool. Parent topic: Selecting Printing Preferences - OS X Printing Your Document or Photo - OS X...
Checking Print Status - OS X During printing, you can view the progress of your print job and control printing. 1. Click the printer icon when it appears in the Dock. You see the print status window: 2. Select the following options as necessary: •...
After placing your original documents or photos on your product for scanning, start scanning using one of these methods. Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan Icon Starting a Scan from a Scanning Program Parent topic:...
3. Press the up or down arrow button to select a scan option and press the OK button. • Cloud sends your scanned files to a destination that you have registered with Epson Connect. • Computer saves your scan as a JPEG file to your computer or as an image capture in OS X.
Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan Icon You can start the Epson Scan program to select scan settings, scan, and save the scanned image to a file. • Windows 8.x: Navigate to the Apps screen and select EPSON Scan under EPSON or EPSON Software.
Page 96
You see an Epson Scan window like this: Parent topic: Starting a Scan Related tasks Scanning with OS X Using Image Capture...
Selecting Epson Scan Settings Starting a Scan from a Scanning Program You can start Epson Scan from a scanning program to select scan settings, scan, and open the scanned image in the program. Note: With OS X, in addition to scanning with Image Capture, you can download and install Epson Scan scanning software.
Page 98
You see an Epson Scan window like this: Note: Epson Scan may start in a different mode when you first access it. Parent topic: Starting a Scan...
Parent topic: Scanning Scan Modes Epson Scan provides a choice of scan modes with different levels of control over your settings. Office Mode You can quickly scan text documents and adjust them on a preview screen. You can also select various image adjustment options and preview your scanned image.
Selecting the Scan Mode Select the Epson Scan mode you want to use from the Mode box in the upper right corner of the Epson Scan window: Parent topic: Selecting Epson Scan Settings Related tasks Selecting the Scan Mode Scanning in Office Mode...
Page 101
You see this window: 2. Select the Image Type setting that matches your original. 3. Select the Document Source setting indicating where you placed your original. Note: If you are using the ADF, remove any documents from the scanner glass.
11. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the image, if desired.
Selects the Automatic Document Feeder as the location where the originals are placed on your product for scanning. Scanner Glass Selects the scanner glass as the location where the originals are placed on your product for scanning. Parent topic: Scanning in Office Mode Selecting a Scan Area - Office Mode You can select a specific area in your preview image to include in your scanned image.
Page 104
1. In the Preview window, click the Auto Locate icon to create a marquee (dotted line) on the preview image. 2. Do the following, as necessary, to work with the selected scan area: • If the marquee is correct, continue with the next step. •...
Otherwise, only the area inside the currently selected marquee will be scanned. • To delete a marquee, click the marquee, then click the Delete Marquee icon. 3. Click inside each scan area and make any necessary settings in the Epson Scan window. Parent topic: Scanning in Office Mode Available Image Adjustments - Office Mode You can select these Image Adjustments options in Epson Scan Office Mode.
Scanning in Office Mode Scanning in Home Mode When you scan in Home Mode, Epson Scan automatically saves your scanned file in JPEG format in your operating system's Pictures or My Pictures folder, or opens it in your scanning program. You can select settings, preview, and change the scanned file settings as necessary.
Page 107
You see this window: 2. Select the Document Type setting that matches your original, such as Photograph or Text/Line Art. 3. Select the Image Type setting that matches your original.
Page 108
11. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the image, if desired.
Selecting a Scan Area - Home Mode You can select a specific area in your preview image to include in your scanned image. You can select the entire image area or a portion of it. You can even select multiple scan areas to create multiple scanned images of different areas (Normal Preview mode only).
Page 110
1. Do one of the following to select your scan area in the Preview image: • Thumbnail preview: Your scan area is selected automatically, but you can change it. Place your cursor in one corner of the desired scan area, then click and drag the cursor to the opposite corner to create a marquee (dotted line) on the preview image.
Page 111
• Normal preview: Click the Auto Locate icon to create a marquee (dotted line) on the preview image. 2. Do the following, as necessary, to work with the selected scan area: • If the marquee is correct, continue with the next step. •...
Otherwise, only the area inside the currently selected marquee will be scanned. • To delete a marquee, click the marquee, then click the Delete Marquee icon. 3. Click inside the scan area and make any necessary settings in the Epson Scan window. Parent topic: Scanning in Home Mode Available Image Adjustments - Home Mode You can select these Image Adjustments options in Epson Scan Home Mode.
1. Click the Preview button to preview your image. 2. In the Epson Scan window, select the size you want your scanned image to be from the Target Size list.
Page 114
A marquee (dotted line) appears on your preview image proportioned for the size you selected. 3. Do the following, as necessary, to work with the selected scan area: • To move the marquee, click inside the scan area and drag the marquee where you want it.
Page 115
• To resize the scan area, place your cursor over the edge or corner of the marquee, then click and drag the edge where you want it. Note: Manually adjusting the marquee will not change the target size of the scanned file. The marquee only indicates the area of the image that will be scanned.
Scanning in Professional Mode When you scan in Professional Mode, Epson Scan automatically saves your scanned file in PDF format in your operating system's Documents or My Documents folder, or opens it in your scanning program. You can select settings, preview, and change the scanned file settings as necessary.
Page 118
13. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the image, if desired.
Selecting Scan File Settings Available Document Source Settings - Professional Mode You can select these Document Source options in Epson Scan Professional Mode. Selects the Automatic Document Feeder as the location where the originals are placed on your product for scanning.
Page 120
1. Do one of the following to select your scan area in the Preview image: • Normal preview: Click the Auto Locate icon to create a marquee (dotted line) on the preview image.
Page 121
• Thumbnail preview: Your scan area is selected automatically, but you can change it. Place your cursor in one corner of the desired scan area, then click and drag the cursor to the opposite corner to create a marquee (dotted line) on the preview image. 2.
Note: If you draw multiple marquees, make sure you select the All button in the Preview window before you scan. Otherwise, only the area inside the currently selected marquee will be scanned. 3. Click inside the scan area and make any necessary settings in the Epson Scan window. Parent topic:...
Page 123
Descreening Removes the ripple pattern that might appear in subtly shaded image areas, such as skin tones. This option improves results when scanning magazines or newspapers. (The results of descreening do not appear in the preview image, only in your scanned image.) Color Restoration Restores the colors in faded photos automatically.
1. Click the Preview button to preview your image. 2. In the Epson Scan window, select the size you want your scanned image to be from the Target Size list.
Page 125
A marquee (dotted line) appears on your preview image proportioned for the size you selected. 3. Do the following, as necessary, to work with the selected scan area: • To move the marquee, click inside the scan area and drag the marquee where you want it.
Page 126
• To resize the scan area, place your cursor over the edge or corner of the marquee, then click and drag the edge where you want it. Note: Manually adjusting the marquee will not change the target size of the scanned file. The marquee only indicates the area of the image that will be scanned.
If you plan to enlarge a scanned image so you can print it at a larger size, you may need to increase the resolution from the default resolution set by Epson Scan. Follow these guidelines to determine the resolution setting you need:...
Page 128
If you will enlarge the image using Epson Scan's Target Size setting, you do not need to increase the Resolution setting. • You will scan the image at its original size but enlarge it later in an image-editing program. Increase Epson Scan's Resolution setting in your scan. Increase the resolution by the same amount you will increase the image size to retain a high image quality.
Epson Scan behaves when you scan and save files. The File Save Settings window may appear after you click Scan on the Epson Scan window. You may also be able to access the window by clicking the icon on the Epson Scan window.
A standard image file format for most OS X programs. PRINT Image Matching II (*.jpg or *.tif) File formats that include Epson PRINT Image Matching II data for enhanced quality and a wider color range (does not affect the way the image displays on the screen).
With OS X, you can scan with your product using an image-editing application such as Image Capture. Note: With OS X, in addition to scanning with Image Capture, you can download and install Epson Scan scanning software. Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images, and provides an interface for TWAIN-compliant OCR scanning software.
Page 132
4. Select the Scan Mode setting indicating where you placed your original (if available). Select any other available scan settings as necessary.
5. Select the folder in which you want to save your scanned file in the Scan To pop-up menu. 6. Click Scan. Your scanned file is saved in the folder you selected. Available Scan Settings - OS X Image Capture Parent topic: Scanning Available Scan Settings - OS X Image Capture...
Scanning to a PDF File Using Epson Scan in Office, Home, or Professional Mode, you can scan a multi-page document and save it in one PDF (Portable Document Format) file on your computer. 1. Place your original on your product for scanning.
Page 135
You see the File Save Settings window. 7. Select PDF as the Type setting. 8. Select any other settings you want to use on the File Save Settings window. Click the Options button to access additional settings. 9. Click OK.
Page 136
11. Click Close to exit the Epson Scan window, if necessary. Epson Scan scans your original, and saves the PDF file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the document, if desired.
9. Click Close to exit the Epson Scan window, if necessary. Epson Scan scans your original, and saves the color-restored file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the image, if desired.
Page 138
Related topics Placing Originals on the Product Starting a Scan...
Faxing See these sections to fax using your product. Note: This product allows you to store names, telephone numbers, and fax data in its memory even when the power is turned off. Make sure you restore all of the default settings if you give away or dispose of the product.
Page 140
1. Connect a phone cable to your telephone wall jack and to the LINE port on your product. Note: If you have a DSL or ISDN connection, you must connect the appropriate DSL filter, or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your product.
Any phone or answering machine must be connected to the EXT port for your product to detect an incoming fax call when the phone is picked up. Epson cannot guarantee compatibility with VoIP, cable phone systems, or fiberoptic digital services such as FIOS.
Note: If you leave your product unplugged for a long period of time, you may need to reset the date and time settings for faxes. Setting Up Fax Features Using the Product Control Panel Setting Up Fax Features Using the Fax Utility - Windows Setting Up Fax Features Using the Fax Utility - OS X Parent topic: Faxing...
Note: If you change the country or region, your fax settings return to their defaults and you must select them again. This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 1.
You see a screen like this: 4. Press the up or down arrow button, select Date/Time, and press the OK button. 5. Select the date format you want to use. 6. Use the numeric keypad to enter the current date and press the OK button. 7.
Page 145
1. Press the up or down arrow button, select Setup, and press the OK button. 2. Press the up or down arrow button, select Fax Settings and press the OK button. You see this screen: 3. Press the up or down arrow button, select Fax Setting Wizard, and press the OK button. 4.
• If you did not connect an external telephone or answering machine, press the down arrow button and go to step 11. 9. Do one of the following: • If you connected an external telephone or answering machine to the product's EXT port, press the up arrow button to receive faxes automatically or press the down arrow to receive them manually.
Page 147
Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 1. Press the up or down arrow button, select Setup, and press the OK button. 2. Press the up or down arrow button, select Fax Settings, and press the OK button. 3.
Setting the Number of Rings to Answer If you connect an external answering machine and select to receive faxes automatically, make sure the Rings to Answer setting is correct. The number of rings should be higher than the number of rings your answering machine is set to for answering a call.
You see this screen: 3. Select the group of settings you want to change. Parent topic: Setting Up Fax Features Using the Product Control Panel Basic Settings - Fax Set the basic options you want to use for incoming and outgoing faxes. Setting Options Description...
Setting Options Description Line Type PSTN Selects a standard phone line (Public Switched Telephone Network). Selects Private Branch Exchange, the type of phone line used in office environments where an access code such as 9 must be used to call an outside line Header Fax Header Lets you set up the header information for outgoing...
Fax Output — Saves incoming faxes to a computer. To use this option, you must use the Epson FAX Utility. Auto Reduction Select to reduce the size of large received faxes to fit on the paper size in the selected paper source.
Setting Options Description Attach Image to Report Off Does not include an image of the fax on transmission reports. On(Small Image) Prints transmission reports with an image of the first faxed page. On(Large Image) Fax Log Auto Print Does not print the fax log. On(Every 30) Prints the fax log after 30 faxes are sent or received.
You see a screen like this: 2. Press the OK button. 3. Press the up or down arrow button, select Fax Report, select the report you want to print, and press one of the Start buttons. Parent topic: Setting Up Fax Features Using the Product Control Panel Related references Fax Report Options Fax Report Options...
Page 154
• Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility. You see this window: 3. Select Fax Settings for Printer. (Select your product, if prompted.)
You see this window: 4. Select Fax Settings. 5. Follow the prompts that appear on the screen to enter your fax header information and select your fax settings. Note: For detailed information, select the FAX Utility Help option. Parent topic: Setting Up Fax Features Related topics Setting Up Fax Features Using the Product Control Panel...
2. Double-click FAX Utility, if necessary. You see this window: 3. Select your FAX product in the Printer list. 4. Select Fax Settings. 5. Follow the prompts that appear on the screen to enter your fax header information and select your fax settings.
Parent topic: Faxing Setting Up Contacts Using the Product Control Panel You can set up your contacts and contact groups using the control panel on your product. Creating a Contact Editing or Deleting a Contact Creating a Contact Group Editing or Deleting a Group Parent topic: Setting Up Contacts and Contact Groups Related tasks...
Page 158
You see a screen like this: 3. Press the # button on the numeric keypad. You see a screen like this: Note: You can print your list of contacts and groups if necessary. 4. Select Add Entry and press the OK button. 5.
You see a screen like this: 6. Use the buttons on the numeric keypad to enter the contact name (up to 30 characters), and press the OK button. 7. Use the buttons on the numeric keypad to enter the fax number (up to 64 characters) and press the OK button.
You see a screen like this: 2. Press the Contacts button. 3. Select the contact you want to edit or delete, and press the right arrow button. You see a screen like this: 4. Do one of the following: • To delete the contact, select Delete and press the up arrow button on the confirmation screen. •...
Page 161
1. Press the up or down arrow button, select Fax, and press the OK button. You see a screen like this: 2. Press the Contacts button. 3. Press the # button on the numeric keypad. You see a screen like this: Note: You can print your list of contacts and groups if necessary.
You see a screen like this: 5. Select the number you want to use for the group, such as 1, and press the OK button. 6. Use the numeric keypad to enter the group name (up to 30 characters) and press the OK button. You see your contacts list.
Page 163
2. Press the Contacts button. You see a screen like this: 3. Select the group you want to edit and press the right arrow button. You see a screen like this: 4. Do one of the following: • To delete the group, select Delete and press the OK button. Press the up arrow button on the confirmation screen.
1. Do one of the following: • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility. You see this window: 3. Select Fax Settings for Printer. (Select your product, if prompted.)
Page 165
You see this window: 4. Select Speed Dial/Group Dial List.
Page 166
You see this window: 5. Select an empty entry and click the icon. Note: To edit an entry, select it and click the icon. To delete an entry, select it and click the icon. 6. Do one of the following: •...
Setting Up Speed/Group Dial Lists Using the Fax Utility - OS X You can set up your speed dial and group dial lists using the FAX Utility. The utility also lets you import fax numbers from the MacAddress Book and back up fax numbers to your product's memory. Note: You can create up to 60 speed dial and group dial entries combined.
Page 168
You see this window: 5. To add an entry, double-click an empty entry. Note: To edit an entry, select it and change the information. To delete an entry, select it and press the Delete key on your keyboard. 6. Do one of the following: •...
Sending Faxes See these sections to send faxes using your product. Sending Faxes from the Product Control Panel Sending Faxes Using the Fax Utility - Windows Sending Faxes Using the Fax Utility - OS X Parent topic: Faxing Sending Faxes from the Product Control Panel See these sections to send faxes using the product's control panel.
Page 170
You see a screen like this: 3. Do one of the following: • Enter the fax number using the buttons on the numeric keypad and press the OK button. Note: If necessary, enter an outside line access code (such as 9) at the beginning of the fax number.
Related tasks Selecting the Line Type Related topics Placing Originals on the Product Setting Up Contacts Using the Product Control Panel Fax Send Settings While sending a fax, you can select these options. Setting Options Description Resolution Standard Adjusts the scan resolution and print quality for outgoing faxes.
Setting Options Description Reprint Faxes — Prints received faxes temporarily stored in the printer's memory from the latest one. When the printer runs out of memory, the faxes are automatically deleted from the oldest one. Received faxes stored in the inbox are not automatically deleted.
6. Hang up the telephone. Note: If your recipient's fax machine does not print in color, your fax is automatically sent in black- and-white. Parent topic: Sending Faxes from the Product Control Panel Related references Fax Send Settings Related tasks Connecting a Telephone or Answering Machine Related topics Placing Originals on the Product...
4. Press the OK button to change the fax settings. 5. Select Send Fax Later and press the OK button. 6. Select On, use the buttons on the numeric keypad to enter your desired time, and press the OK button. Note: You cannot send another fax until the delayed fax is sent.
Page 175
You see a window like this: 2. Select your product with the FAX option as the printer. 3. To change the Paper Size, Orientation, Color, Image Quality, or Character Density settings, click the Preferences or Properties button. Note: If you see a Setup, Printer, or Options button, click it. Then click Preferences or Properties on the next screen.
Page 176
If you’re faxing for the first time, you see a window like this one: 6. Enter your sender information so that recipients can identify the origin of the fax. Then click OK to save the sender information.
Page 177
7. Enter the recipient's name and fax number or select a recipient from the phonebook, then click Next. Note: For detailed instructions on using the Epson FAX Utility, click Help. 8. Select a cover sheet and enter a subject and message, then click Next.
Sending Faxes Using the Fax Utility - OS X You can send a fax from a OS X printing program using the FAX Utility. You can fax up to 100 pages at a time, including a cover sheet. 1. Open the file you want to fax. 2.
Page 179
You see this window: 7. Do one of the following to choose your recipient: • Select a name or group from the Recipient List. • Enter a name, company, and fax number and click the + button. • Click the icon and select a recipient from your address book.
You see this window: 9. Select the Color and Image Quality settings you want to use for your fax. 10. Click Fax. Parent topic: Sending Faxes Related topics Sending Faxes from the Product Control Panel Receiving Faxes See these sections to receive faxes with your product. Note: Do not turn the product off while it is receiving a fax.
Fax Reception Your product will automatically receive and print faxes when you set the Receive Mode to Auto. If you connected a telephone to your product so you can use the same phone line for faxes and voice calls, you can also set your product to receive faxes manually. This allows you to check for a fax tone using the telephone and press a button on your product to receive the fax.
2. If you hear a fax tone, select Receive on the product control panel. 3. Press one of the Start buttons to start receiving the fax. 4. Hang up the telephone. Parent topic: Receiving Faxes Related tasks Receiving Faxes Automatically Receiving Faxes Manually Receiving Faxes Automatically Receiving a Fax by Polling...
Continued use of the product when the ink level is below the lower line on the tank could damage the product. Ink Safety Precautions Check Ink Levels Purchase Epson Ink Refilling the Ink Tanks Ink Safety Precautions Note: The product has a low ink alert system. The accuracy of this system depends on the user refilling the ink tanks correctly.
• Do not mix with other Epson ink types. • The use of non-Epson ink may cause damage that is not covered by Epson’s warranty, and under certain circumstances, may cause erratic product behavior. • This product requires careful handling of ink. Ink may splatter when the ink tanks are filled or refilled with ink.
Disabling Special Offers with Windows Parent topic: Refilling Ink Related references Ink Safety Precautions Related tasks Refilling the Ink Tanks Checking Ink Levels To confirm the actual ink levels, visually check the ink levels in the product’s ink tanks. Make sure the ink levels are above the lower lines on the ink tanks.
Related tasks Refilling the Ink Tanks Checking Ink Levels with Windows A low ink reminder appears if you try to print when ink is low, and you can check your ink levels at any time using a utility on your Windows computer. 1.
1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor. You see a window like this:...
Ink Safety Precautions Related tasks Refilling the Ink Tanks Disabling Special Offers with Windows You can disable special offers messages from Epson using a utility on your Windows computer. 1. Right-click the product icon in the Windows taskbar and select Monitoring Preferences.
Check Ink Levels Purchase Epson Ink You can purchase genuine Epson ink and paper at epson.com/ink3 (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766).
Note: This product is designed to work with genuine Epson inks. Non-Epson ink or any other ink not specified for this printer could cause damage not covered by Epson's warranties. The included initial ink bottles must be used for printer setup and are not for resale. The printer ships with full ink bottles and part of the ink from the first bottles is used to charge the print head.
Page 191
3. If you see a message on the LCD screen telling you to reset the ink levels, note the ink tanks that need refilling and press the OK button. Otherwise, select Setup > Maintenance > Reset Ink Levels and press the Start Color button.
Page 192
5. Snap off the tip of the bottle cap, but do not dispose of it so you can use it to seal the bottle cap later, if necessary. Then remove the bottle cap and carefully remove the protective seal (avoid touching the ink underneath the seal).
Page 193
7. If any ink remains in the ink bottle after filling the ink tank, place the bottle cap tip securely on the bottle cap and store the ink bottle upright for later use. 8. Replace the ink tank cap securely. 9.
Page 194
10. Close the ink tank unit cover. 11. Press the OK button twice. You see this screen: 12. Press the left or right arrow buttons to highlight the ink tank you refilled and press the OK button to select it. Repeat for each ink tank color you refilled. 13.
Page 195
As a precaution, perform regular visual inspections of the ink tanks to ensure ink levels do no fall below the lower line. Continued use of the product when the ink level is below the lower line on the tank could damage the product. Parent topic: Refilling Ink Related concepts Purchase Epson Ink Related references Ink Safety Precautions...
Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to flush the ink tubes. Print Head Maintenance Print Head Alignment Cleaning the Paper Path Checking the Number of Sheets...
Checking the Nozzles Using the Product Control Panel You can check the print head nozzles using the control panel on your product. 1. Load a few sheets of plain paper in the product. 2. Press the up or down arrow button, select Setup, and press the OK button. You see this screen: 3.
Page 198
If you don’t see any improvement after cleaning the print head up to 3 times, turn off the product and wait at least 12 hours. Then check the print head nozzles and try cleaning the print head again, if necessary. If quality still does not improve, contact Epson. Parent topic:...
Refilling the Ink Tanks Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility on your Windows or Mac computer. 1. Make sure there are no errors on the LCD screen. 2. Load a few sheets of plain paper in the product. 3.
5. Click Print. 6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 7. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check Related tasks...
Note: You may not be able to clean the print head when the ink level in any of the tanks is low. You may have to refill the ink tank first. Cleaning the Print Head Using the Product Control Panel Cleaning the Print Head Using a Computer Utility Parent topic: Print Head Maintenance...
If you don’t see any improvement after cleaning the print head up to 3 times, turn off the product and wait at least 12 hours. Then check the print head nozzles and try cleaning the print head again, if necessary. If quality still does not improve, contact Epson. Parent topic:...
Page 203
You see a window like this: 5. Click Start to begin the cleaning cycle. power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. Caution: Never turn off the product or open the scanner unit during a cleaning cycle or you may not be able to print.
Page 204
If you don’t see any improvement after cleaning the print head up to 3 times, turn off the product and wait at least 12 hours. Then check the print head nozzles and try cleaning the print head again, if necessary. If quality still does not improve, contact Epson. Parent topic:...
Power Ink Flushing affects the service life of the ink pads by causing them to reach their capacity sooner. When an ink pad reaches the end of its service life, the product stops printing and you must contact Epson for support. Flushing the Ink Using a Computer Utility...
4. When you finish the Power Ink Flushing, turn off the product and wait at least 12 hours before printing. 5. Print a document and check the print quality. If the print quality did not improve, contact Epson for support.
Note: Banding may also occur if your print head nozzles need cleaning. Aligning the Print Head Using the Product Control Panel Aligning the Print Head Using a Computer Utility Parent topic: Adjusting Print Quality Aligning the Print Head Using the Product Control Panel You can align the print head using the control panel on your product.
Aligning the Print Head Using a Computer Utility You can align the print head using a utility on your Windows or Mac computer. 1. Load a few sheets of plain paper in the product. 2. Do one of the following: •...
5. Check the printed pattern and follow the instructions on the screen to choose the number of the best printed pattern for each set. Vertical alignment Horizontal alignment • After choosing a pattern number, click Next. • If no patterns are aligned in one or more of the sets, choose the closest one in each set and click Realignment.
1. Load a few sheets of plain paper in the product. 2. Press the up or down arrow button to select Setup. 3. Press the up or down arrow button to select Maintenance. 4. Press the up or down arrow button to select Paper Guide Cleaning. 5.
You see this window: 5. After checking the number of sheets fed into the printer, click OK to close the window. Note: The number of sheets is displayed only when Epson Status Monitor 3 is enabled. Parent topic: Checking the Number of Sheets...
Page 212
You see this window: 3. After checking the number of sheets fed into the printer, click OK to close the window. Parent topic: Checking the Number of Sheets...
Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Close the output tray and paper support when you are not using the product to protect it from dust.
Page 214
5. Clean the scanner glass with a soft, lint-free cloth (microfiber is recommended), moistened with a little glass cleaner. If you see lines in your scans or copies, clean the left side of the glass carefully. Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with any force.
7. Clean the outer case and control panel with a soft, dry, lint-free cloth. Do not use liquid or chemical cleansers. Parent topic: Cleaning and Transporting Your Product Transporting Your Product If you need to store your product or transport it some distance, prepare it for transportation as described here.
Page 216
3. Secure the print head to the case with tape. Caution: Do not place tape on the white flat cable inside the product; otherwise, you may damage your product. 4. Lower the scanner unit. 5. Remove all the paper from the product. 6.
Page 217
7. Unplug the power cable. 8. Disconnect any connected cables. 9. Open the ink tank unit cover and check to make sure that the ink tank caps are installed securely. 10. Place the product in the plastic bag that was included with the product and fold the bag closed as shown.
Where to Get Help Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to your product software. You can select Download the Latest Software from the Home screen of this manual or visit Epson's driver download site (U.S.
During the life of your product it may reach a condition where either satisfactory print quality cannot be maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your LCD screen, or lights on the control panel will advise you when these parts need replacing. If this...
If the product is out of warranty, the pads can be replaced by any Epson authorized service provider. The waste ink pads are not a user-replaceable part. Parent topic:...
• If the page prints but the nozzle check pattern has gaps, clean or align the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic:...
• If the product's print head stops moving or making noise, and the charging process has not finished after approximately 20 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. Parent topic:...
Software Installation Problems If you have problems while installing your product software, try these solutions: • Make sure your product is turned on and any necessary cables are securely connected at both ends. If you still have problems installing software, disconnect the cable and carefully follow the instructions on the Start Here sheet.
Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax and network data and settings.
• If your router or access point does not broadcast its network name (SSID), follow the instructions that came with your product to enter your wireless network name manually. • If your router or access point has security enabled, determine the kind of security it is using and any required password or passphrase for connection.
Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode. See your router documentation for instructions. • Check to see if your wireless router or access point has an enabled Privacy Separator function that is preventing printing from a device over the network.
Note: If you are reading these instructions online, you will lose your Internet connection when you initialize your router, so note the next step before initializing it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet.
• If network communication was interrupted while starting Epson Scan, exit Epson Scan, wait a few seconds, and restart it. If Epson Scan cannot restart, turn off your product, turn it back on, and try restarting Epson Scan again.
Note: With OS X, in addition to scanning with Image Capture, you can download and install Epson Scan scanning software. Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images, and provides an interface for TWAIN-compliant OCR scanning software. To download Epson Scan, visit Epson's driver download site (U.S.
Paper Feeding Problems Paper Jam Problems Inside the Product Document Jams in the Automatic Document Feeder Paper Ejection Problems Parent topic: Solving Problems Paper Feeding Problems If you have problems feeding paper, try these solutions: • If paper does not feed for printing, remove it. Then reload it in the sheet feeder against the right side and beneath the tab.
Page 232
2. Remove any jammed paper from the rear paper feed slot. 3. Lift the scanner unit.
Page 233
Caution: Do not touch the flat white cable inside the printer. Do not lift the scanner unit while the document cover is open. 4. Remove any paper inside, including torn pieces. 5. Close the scanner unit. 6. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions.
Related references Document Jams in the Automatic Document Feeder Document Jams in the Automatic Document Feeder If you have problems with document jams in the automatic document feeder (ADF), follow the steps here to clear the jam. 1. Cancel the print job, if necessary. 2.
Page 235
Caution: Make sure you open the ADF cover before removing any jammed pages. Otherwise the product may be damaged. 5. Leave the ADF cover open, then lift the paper feeder. 6. Remove any jammed paper or torn pieces. 7. Lower the paper feeder (but do not close the ADF cover).
8. Raise the ADF input tray and carefully remove and jammed paper. 9. Lower the ADF input tray to its original position. 10. Reload your originals. Caution: Make sure you do not load the ADF beyond its capacity for your paper size. Also make sure the originals you load are not bent, folded, or curled and do not have tape, staples, or other materials that could obstruct the feeder.
Related references Paper Jam Problems Inside the Product Document Jams in the Automatic Document Feeder Paper or Media Type Settings - Product Software Paper Type Settings - Control Panel Related tasks Loading Paper in the Sheet Feeder Cancelling Printing Using a Product Button Solving Problems Printing from a Computer Check these sections if you have problems while printing from your computer.
3. Click the Maintenance tab. 4. Click the Extended Settings button. 5. Select Enable EPSON Status Monitor 3, then click OK. 6. Click the Monitoring Preferences button. 7. Click the checkbox for the option that adds the shortcut icon to the taskbar.
• If you are using Windows 7, close the Devices and Printers window before you print. • If you are using OS X, make sure you download and install the Epson printer driver. • Make sure Quiet Mode is turned off.
• Turn off the Mirror Image, Flip horizontally, or Reverse page orientation settings in your printer software. (This option has different names, depending on your operating system version.) Note: Leave these options turned on when you print on Epson Iron-on Cool Peel Transfer paper, if available for your product.
Too Many Copies Print Make sure that the Copies setting in your printing program or printer software is not set for multiple copies. Parent topic: Solving Page Layout and Content Problems Blank Pages Print If blank pages print unexpectedly, try these solutions: •...
Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - OS X Selecting Page Setup Settings - OS X Loading Paper in the Sheet Feeder Incorrect Characters Print If incorrect characters appear in your prints, try these solutions before reprinting: •...
Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - OS X Selecting Page Setup Settings - OS X Loading Paper in the Sheet Feeder Slanted Printout If your printouts are slanted, try these solutions: • Slide the edge guide against the edge of the paper. •...
Related topics Solving Scanned Image Quality Problems White or Dark Lines in Printout If you notice white or dark lines in your prints (also called banding), try these solutions before you reprint: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.
• Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.
Print Head Alignment Related references Available Epson Papers Paper Specifications Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - OS X Selecting Additional Layout and Print Options - Windows Selecting Extended Settings - Windows Selecting Printing Preferences - OS X...
Loading Paper in the Sheet Feeder Related topics Refilling Ink Grainy Printout If your printouts are grainy, try these solutions: • Make sure you loaded the printable side of the paper correctly for your product. • Select a higher print quality setting and turn off any high speed settings in your product software. •...
Try using the color management options in your printer software. • For best results, use genuine Epson ink and paper. • If you have not used the product for a long time, run the Power Ink Flushing utility.
• If you upgraded your operating system but did not reinstall your scanning software, try reinstalling it. Note: With OS X, in addition to scanning with Image Capture, you can download and install Epson Scan scanning software. Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images, and provides an interface for TWAIN-compliant OCR scanning software.
OS X: Open the Applications folder, click Epson Software, and click EPSON Scan Settings. Make sure the correct Connection setting is selected, then click the Test button. • Make sure you do not have multiple versions of Epson Scan installed. If you do, uninstall both versions and install one version.
If your scanned image consists only of a few dots, try these solutions: • Make sure you placed your original for scanning facing the correct way. • If you are scanning using the Epson Scan Black & White setting, adjust the Threshold setting and scan again.
• Your product will not operate properly while tilted at an angle. Place your product on a flat, stable surface that extends beyond its base in all directions. • Adjust these Epson Scan settings (if available) and try scanning again: • Select the Unsharp Mask setting.
You may see a ripple pattern (called a moiré) in scanned images of printed documents. This is caused by interference from differing pitches in the scanner's screen and your original's halftone screen. To reduce this effect, adjust these Epson Scan settings (if available) and try scanning again: • Select the Descreening setting.
Scan Area is Not Adjustable in Thumbnail Preview If you cannot adjust the scan area while viewing a Thumbnail preview in Epson Scan, try these solutions: • Create a scan area by drawing a marquee on your preview image and adjusting it as necessary.
Cannot Send or Receive Faxes If you cannot send or receive faxes, try these solutions: • If you are faxing from a computer, use the Epson FAX Utility to send your fax. • Make sure the recipient's fax machine is turned on and working.
Page 256
Note: If your product is connected to a VoIP (Voice over Internet Protocol) phone line, keep in mind that fax machines are designed to work over analog phone lines. Epson cannot guarantee that fax transmission will work when using VoIP.
Cannot Receive Faxes with a Telephone Connected to Your Product If you cannot receive faxes when a telephone is connected to your product, try these solutions: • Make sure your telephone is connected to your product's EXT port. • Make sure the Receive Mode is set to Manual. Note: When answering a call that is a fax, wait until the product's LCD screen displays a message that a connection has been made before you hang up.
In the next window, select your product and click OK. Then follow any on-screen instructions. 4. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions: • Windows 8.x: Select Epson Event Manager and click Uninstall.
• Windows XP: Select EPSON Scan and click Change/Remove. 6. Restart your computer, then see the Start Here sheet to re-install your software. Note: If you find that re-installing your product software does not solve a problem, contact Epson. Parent topic:...
Page 260
Purchase Supplies and Accessories You can purchase genuine Epson ink and paper at epson.com/ink3 (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766). Parent topic: Solving Problems...
Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site information on how to return your Epson products for proper disposal. Windows System Requirements...
• OS X 10.10.x • OS X 10.9.x • OS X 10.8.x • OS X 10.7.x • OS X 10.6.8 Note: Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada) for the latest in compatibility and drivers for your product.
Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.
Printable Area Specifications Note: Print quality may decline in the shaded areas shown here due to the printer mechanism. Single sheets - normal printing Margin: 0.12 inch (3 mm) minimum Reduced print quality area/top: 1.57 inch (40 mm) minimum Reduced print quality area/bottom: 1.26 inch (32 mm) minimum...
Technical Specifications Ink Specifications Note: This product is designed to work with genuine Epson inks. Non-Epson ink or any other ink not specified for this printer could cause damage not covered by Epson's warranties. The included initial ink bottles must be used for printer setup and are not for resale. The printer ships with full ink bottles and part of the ink from the first bottles is used to charge the print head.
Ink freezes at 5 °F (–15 °C) Ink thaws and is usable after 2 hours at 77 °F (25 °C) Parent topic: Technical Specifications Related concepts Purchase Epson Ink Fax Specifications Fax type Walk-up black-and-white and color fax capability (ITU-T Super Group 3)
• Manufacturer: Askey Computer Corporation. • Type: WLU6320-D69 (RoHS) This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product.
Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site information on how to return your Epson products for proper disposal. Important Safety Instructions...
Page 271
• If you use an extension cord with the product, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
• Use only a dry, soft cloth to clean the LCD screen. Do not use liquid or chemical cleansers. • If the LCD screen is damaged, contact Epson. If the liquid crystal solution gets on your hands, wash them thoroughly with soap and water. If the liquid crystal solution gets into your eyes, flush them immediately with water.
If you have problems with this product and require technical or customer support, please visit www.epson.com for more information. This product is not intended to be repaired by the customer. If you experience trouble connecting this equipment to a telephone line, please contact: Name: Epson America, Inc.
Page 274
Address: 3840 Kilroy Airport Way, Long Beach, CA 90806 U.S.A. Telephone: (562) 981-3840 If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. This equipment may not be used on coin service provided by the telephone company. Connection to party line service is subject to state tariffs.
Related topics Setting Up Fax Features Using the Product Control Panel Trademarks ® EPSON is a registered trademark, EPSON Exceed Your Vision is a registered logomark, and Epson Connect is a trademark of Seiko Epson Corporation. Epson iPrint and Remote Print are trademarks of Seiko Epson Corporation.
Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
Copyright Notice A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume.
Need help?
Do you have a question about the ET-4500 and is the answer not in the manual?
Questions and answers