Page 1
Compact Digital Microwave User Guide Model Number: RHM2364SS For Customer Services & Spare Parts please call 0345 209 7461 Opening times: Monday - Friday 8am – 8pm & Saturday 9am – 1pm Or visit us at www.productcare.co.uk PLEASE RETAIN FOR FUTURE REFERENCE...
CONTENTS Page(s) SAFETY INSTRUCTIONS ABOUT YOUR MICROWAVE 10-11 PRODUCT INFORMATION UNPACKING THE MICROWAVE PRODUCT OVERVIEW MICROWAVE OVEN INSTALLATION 15-16 TURNTABLE INSTALLATION 17-18 CONTROL PANEL HOW TO USE THE MICROWAVE 20-27 COOKING TIPS CLEANING THE MICROWAVE PROBLEM SOLVING 30-33 GUARANTEE & CUSTOMER SERVICES SPARE PARTS CONNECTION TO THE MAINS SUPPLY 36-37...
SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS READ CAREFULLY AND KEEP FOR FUTURE REFERENCE WARNING: • This appliance is intended to be used in the household and general domestic applications. It is not intended to be used in industrial or commercial applications. •...
Page 4
SAFETY INSTRUCTIONS READ CAREFULLY AND KEEP FOR FUTURE REFERENCE WARNING: • A minimum clearance of 20cm is required between the oven and the side walls and 0cm between the oven and the back wall. Leave a minimum clearance of 30cm above the oven.
Page 5
SAFETY INSTRUCTIONS READ CAREFULLY AND KEEP FOR FUTURE REFERENCE WARNING: • The contents of feeding bottles and baby food jars shall be stirred or shaken and the temperature checked before consumption, in order to avoid burns. Do not heat baby bottles with the teat left on. Remove it if replacing the bottle back into the oven.
Page 6
SAFETY INSTRUCTIONS READ CAREFULLY AND KEEP FOR FUTURE REFERENCE WARNING: • To avoid fire, electric shock, or injury, never immerse the microwave, cord, or plug in water or liquid. • Do not use attachments not recommended by the manufacturer. Only use thermometers approved for use in microwaves.
Page 7
SAFETY INSTRUCTIONS READ CAREFULLY AND KEEP FOR FUTURE REFERENCE WARNING: • When heating or cooking food or liquid, remember that there are certain foods (such as, jam, Christmas pudding, and mincemeat) which heat up very quickly. • Do not cook any food surrounded by a membrane, such as egg yolks, potatoes, chicken livers, sausages, ready meals and so on without piercing them several times with a fork.
Page 8
SAFETY INSTRUCTIONS READ CAREFULLY AND KEEP FOR FUTURE REFERENCE WARNING: • Do not use melamine dishes as they contain a material which will absorb microwave energy. This may cause the dishes to crack or burn, and will slow down the cooking speed. •...
Page 9
SAFETY INSTRUCTIONS READ CAREFULLY AND KEEP FOR FUTURE REFERENCE WARNING: • On the right hand wall of the cavity is the wave guide cover, microwaves are passed through this to enable your food to cook. It is important that this wave guide cover is kept clean at all times.
800 watts of microwave power providing quick and convenient cooking in your home. The RHM2364SS comfortably fits a standard size of dinner plate – up to 11.5” diameter. It comes with a removable and dishwasher safe glass turn-table for easy cleaning.
ABOUT YOUR MICROWAVE How do microwaves work? Microwaves are high-frequency electromagnetic waves similar to radio waves. While radio waves may vary in length from one metre to many kilometres, microwaves are very short (less than 12.5 centimetres.) Microwaves do not make any heat themselves but cause water molecules in food to vibrate.
PRODUCT INFORMATION Rated Voltage 230-240V~/50Hz Rated Output Power (Microwave) 750-800W Oven Capacity 23L* *Internal volume is calculated by measuring maximum width, depth and height. Actual capacity for holding food is less. Produced for: G2S Limited Wigan WN2 4AY...
UNPACKING THE MICROWAVE Before you use your microwave oven 1. Remove all the packaging. Do not remove the large piece of card from the right hand side of the cavity wall (Refer to the below image). This is called a wave-guide cover and allows the microwaves to pass through to cook the food.
MICROWAVE OVEN INSTALLATION • Place the oven as far away from radios and televisions as possible. Using the oven may cause interference with the reception. • Plug the oven into a suitable 13 amp mains socket, make sure the voltage is the same as on the rating label (do not use extension cables or mains socket adaptors.) •...
MICROWAVE OVEN INSTALLATION The minimum installation height is 85cm. A minimum clearance of 20cm is required between the oven and the side walls and 0cm between the oven and the back wall. Leave a minimum clearance of 30cm above the oven. WARNING: DO NOT install the oven over a cooker or other heat or steam producing appliance as this will damage the microwave oven.
TURNTABLE INSTALLATION • Before first use, check that any securing tape and all packaging has been removed from the glass tray and turntable ring assembly. • These parts must never be restricted from rotating. • Never place the glass tray upside down. •...
Page 18
TURNTABLE INSTALLATION The glass tray, turntable ring, and turntable coupling assembly must always be used during cooking (as shown below). • Do not place the food directly onto the glass tray, always place on or in suitable microwaveable cookware. Please check that crockery is microwave safe before using. •...
CONTROL PANEL Screen Display Cooking time, power, action indicators, and clock time are displayed. 1. Power Press this button a number of times to set a cooking power level. 2. Weight/time defrost Press this button to input weight for defrosting. 3.
HOW TO USE THE MICROWAVE Setting the clock (24 hour) For example, if you want to set the time to 08:30 (am:) Press the 'Timer/Clock' button twice. The display will show '0:00’. 2. Turn the 'Timer/Weight/Auto Menu' dial clockwise until the hour display shows '8:'.
Page 21
HOW TO USE THE MICROWAVE Press the power button and turn the 'Timer/Weight/Auto Menu' dial to select the microwave power ‘P100’, ‘P80’, ’P50’, ‘P30’, ‘P10’ will display in order. 2. Press the ‘‘Start/+30Sec/Confirm’ button. 3. Once you have selected your microwave power you can turn the 'Timer/Weight/Auto Menu' dial clockwise to set the cooking time desired.
Page 22
HOW TO USE THE MICROWAVE Defrost function Ensure food is thoroughly defrosted before starting the cooking process. There are 2 defrosting methods: Defrost Setting Defrost Method dEF1 By weight dEF2 By time The microwave generally penetrates 4cm into most foods. For even defrosting results, ensure you turn the food over during the cycle.
Page 23
HOW TO USE THE MICROWAVE Auto cooking function As a digital microwave, the RHM2364SS features a default cooking menu, automatically calculating the cooking time based on the type of food and weight. 1. If the colon on the display is flashing you are able to activate the auto menu by turning the 'Timer/Weight/Auto Menu' dial clockwise.
Page 24
HOW TO USE THE MICROWAVE 2. Once you have turned the dial to select the appropriate setting, press the ‘Start’ button to confirm. 3. Turn the ‘'Timer/Weight/Auto Menu’ dial to choose the food weight, these are pre-set and listed in the above table. 4.
Page 25
HOW TO USE THE MICROWAVE Timer To use the timer (no microwaving will take place during this function) then follow the below steps: Press 'Timer/Clock' button" once and the display will show ‘00:00’. Turn the ‘Timer/Weight/Auto Menu’ dial to enter the desired time.(The maximum time is 95 minutes.) Press ‘Start/+30sec./Confirm’...
Page 26
HOW TO USE THE MICROWAVE Checking functions During the cooking cycle, press the ‘Power’ button and the current power will be displayed for 2-3 seconds. During the cooking cycle, press the 'Timer/Clock' button to check the current time. It will be displayed for 2-3 seconds. Child lock function The child lock function is ideal to stop children from activating the microwave if unsupervised.
HOW TO USE THE MICROWAVE Utensil information • Do not use metal pans or dishes with metal handles. • Do not use anything with a metal trim. • Do not use paper-covered wire twist-ties on plastic bags. • Do not use melamine dishes as they contain a material which will absorb microwave energy.
COOKING TIPS Defrosting tips Microwaves penetrate around 4cm into most food. To maximize defrosting effectiveness follow the below guidelines: 1. For thick foods, turn regularly during operation in order to defrost evenly. 2. If food weighs over 500g, it is advised to turn at least 2 times. 3.
CLEANING THE MICROWAVE • Before you clean the oven, turn it off and unplug it. • Keep the inside of the oven clean. When food or liquids stick to the oven walls, wipe with a damp cloth. We recommend that you do not use harsh detergent or abrasives.
PROBLEM SOLVING WARNING: To reduce the risk of personal injury, always unplug the microwave before performing maintenance or trouble shooting checks. The microwave oven may cause interference to your radio, TV or similar equipment. If this happens, you can stop the interference by moving the radio, TV or equipment as far away from your microwave oven as possible.
Page 31
PROBLEM SOLVING Problem Potential reason Potential solution Spillages or splashes can burn and catch fire, all food that is put into the microwave should be appropriately covered. All spillages or splashes must be cleaned, and all areas of microwave cleaned after each use. Burnt on food debris in the microwave, on the wave guide Burnt on food debris and the behind the wave guide can cause the microwave to...
Page 32
PROBLEM SOLVING Problem Potential reason Potential solution By the very nature of how a microwave works, it ‘excites’ the water molecules in the food it is heating, causing them to move about and generate heat from within the food. Often when the food heats up it reaches the point where steam is released.
Page 33
PROBLEM SOLVING Problem Potential reason Potential solution Check that the glass turntable has been placed correctly 1. Glass turntable on the turntable and is not stopping the door from fitted incorrectly shutting correctly. Door not shutting/ If the microwave is within its warranty period, please locking 2.
GUARANTEE & CUSTOMER SERVICES At Russell Hobbs, we take all our customer feedback seriously. Feel free to contact our Product Care Team, on 0345 209 7461 Monday – Friday: 8am-8pm & Saturday: 9am – 1pm, who will be more than happy to assist you.
SPARE PARTS To check the availability of the following spare parts, simply contact our friendly Customer Services team using the details provided at the bottom of this page. Turntable coupling Turntable ring Glass turntable For Customer Services & Spare Parts please call 0345 209 7461 Opening times: Monday - Friday 8am –...
CONNECTION TO THE MAINS SUPPLY WARNING- THIS APPLIANCE MUST BE EARTHED This appliance is designed to operate from a mains supply of 230-240V~ 50Hz. Check that the voltage marked on the product corresponds with your supply voltage. This product is fitted with a moulded 13A plug complying with BS1363.
CONNECTION TO THE MAINS SUPPLY For UK use only – PLUG • As the colours of the wires in the mains lead of this appliance may not correspond with the coloured markings identifying the terminals in your plug, proceed as follows: •...
For Customer Services & Spare Parts please call 0345 209 7461 Opening times: Monday - Friday 8am – 8pm & Saturday 9am –1pm Or visit us at www.productcare.co.uk Revision 1 This symbol is known as the 'Crossed-out wheelie bin Symbol'. When this symbol is marked on a product/batteries, it means that the product/batteries should not be disposed of with your general household waste.
Need help?
Do you have a question about the RHM2364SS and is the answer not in the manual?
Questions and answers