Contents Foreword Highlights Voice wakeup New camera modes Director mode Wi-Fi+ Thumb mode Fingerprint ID Safe Getting started Locking and unlocking the screen Connecting to a Wi-Fi network Turning on mobile data Connecting your phone to a computer Importing contacts from your old phone Touchscreen gestures Motion control Status icons...
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Searching for a contact Importing or exporting contacts Adding a contact to your favourites Contact groups Messaging and email Sending a text message Replying to a message Managing messages Setting up an email account Sending an email Checking your email Account settings Camera and gallery Capture screen...
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Transferring data between your phone and computer Transferring data between your phone and a USB storage device Multi-screen display Huawei Beam Apps Managing applications Backup Phone Manager Calendar Clock Weather Notes FM Radio Phone settings Turning on location services Modifying sound settings...
Open HiCare to read the user guide and service information or get help from the online forum. Go to http://consumer.huawei.com/en/ to download product manuals (including safety information), read the FAQs and view the Privacy Policy. Go to Settings > About phone > Legal information to view important legal information.
Highlights Voice wakeup If you can't find your phone when you know it's nearby or your hands are full when you need to call somebody, use voice wakeup to find your phone and place calls. This feature may not be available on all phones. Waking up your phone and making a call On the home screen, touch Settings.
Highlights New camera modes Perfect selfie Set your own custom beauty settings for facial enhancement and beautifying effects when you take photos in Beauty mode. On the home screen, touch Camera. Touch > > Perfect selfie. Enable Perfect selfie. Touch Perfect selfie and take three self-portrait shots. On the camera settings screen, you can touch Perfect selfie >...
Highlights Touch to stop recording. The captured video will be played back at an accelerated pace. Director mode Director mode lets you play the role of a movie director and partner with friends to create a professional film. You can connect up to four phones for different shooting angles and activate the camera on each as necessary.
Highlights Turn on Wi-Fi+. Thumb mode Thumb mode makes it easier to use phones with large screens and quickly share QR contact cards with friends. One-hand layout On the home screen, touch Settings. Under All, touch One-hand UI > One-hand layout. Enable One-hand layout.
Highlights Moving the screen down On the contacts, dialler, messaging or email screen, if you can't reach items near the top of the screen, touch the upper half of the screen and drag down and release (after 1 second) to shift the entire interface down closer to your thumb. From the dialler, contacts or messaging screen, drag down and then release to display your personal QR contact card.
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Highlights Touch Fingerprint management. Select PIN or Password and then follow the onscreen instructions to set a password. Follow the onscreen instructions to enroll your fingerprint. You can then use your fingerprint to unlock the screen. Unlocking the safe with your fingerprint After enabling Safe in Files and setting your password, you will be prompted to enable fingerprint unlocking.
Highlights Safe The safe helps you secure important files and protects your privacy. Enabling the safe On the home screen, touch Files. Under Categories or Local, touch Safe. Touch Enable. Follow the onscreen instructions to enter your password and set up the security question and then touch Done.
Getting started Locking and unlocking the screen Locking the screen • Method 1: Press the power button to manually lock the screen. • Method 2: After being idle for a specified period of time, the screen will lock itself automatically. Unlocking the screen When the screen is off, press the power button to turn it on.
Getting started Connecting to a Wi-Fi network Swipe down from the status bar to open the notification panel. Under Shortcuts, touch and hold to enter the Wi-Fi settings. Turn on Wi-Fi. Your phone then scans for available Wi-Fi networks and lists them on the screen.
Getting started Importing contacts from your old phone You can import contacts from your old phone in any of the following ways: Copy your contacts on your SIM card to your new SIM card phone. For details, see Importing contacts from a SIM card.
Getting started Touchscreen gestures Touch: Tap an item once. For example, touch to confirm an option or open an application. Touch and hold: Touch and leave your finger on the screen for 2 seconds or more. For example, touch and hold a blank area on the home screen to enter editing mode.
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Getting started Pinch two fingers out: Spread two fingers apart on the screen. For example, pinch two fingers out to zoom in on a picture or web page. Pinch two fingers together: Pinch two fingers together on the screen. For example, pinch two fingers together to zoom out on a picture or web page.
Getting started Motion control Motion control lets you control your phone using simple motions and gestures. For example, mute the phone by turning it over or raise the phone to your ear to answer and make calls quickly. On the home screen, touch Settings.
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Getting started • Shake: Touch and hold a blank area on the home screen to enter editing mode. Shake your phone to organise your icons. • Tilt: In home screen editing mode, touch and hold an icon or widget and tilt your phone to the left or right to move the icon or widget to the next screen.
Getting started Status icons Status icons may vary according to your region or carrier. Signal strength No signal GPRS network connected 3G network connected Enhanced Data Rates for High Speed Packet Access GSM Evolution (EDGE) (HSPA) network network connected connected Evolved High-Speed Packet Access (HSPA+) USB tethering on...
Getting started Synchronisation failed Portable Wi-Fi hotspot on More notifications Connected to a VPN USB debugging mode Headset plugged in enabled Navigation bar settings On the home screen, touch Settings. Under All, touch Navigation bar. Select one of the virtual navigation bars to customise your navigation bar. If you select a navigation bar containing , you can touch to quickly open your notification...
Getting started Home screen Your home screens are where you can find your favourite widgets and all your applications. We did away with the application list to give you a more convenient and direct path to your applications. Status bar: displays notifications and icons. Swipe down from the status bar to open the notification panel.
Getting started Switching between home screens Swipe left or right to view the extended home screen. Touch Home to return to the default home screen. Swipe left or right to view all home screens. Automatic screen rotation If you rotate your phone when browsing a web page or viewing a photo, the screen orientation changes automatically between landscape and portrait mode.
Getting started • Deleting an application or widget: On the home screen, touch and hold the application icon or widget you want to delete until is displayed. Drag the unwanted application icon or widget to • Creating a folder: On the home screen, drag an icon on top of another icon to create a folder containing both applications.
Getting started Notifications Status indicator The status indicator on your phone indicates the following status information: • Blinking red: The battery level is low. • Steady red (when charging): The battery level is low. • Steady yellow (when charging): The battery level is medium. •...
Getting started Lock screen notifications Use the lock screen notifications feature to place new messages, missed calls and other notifications on the lock screen. On the home screen, touch Settings. Under General, touch Screen lock & passwords. Touch the Show detailed notifications switch to enable lock screen notifications. Accessing applications Opening and switching between applications On the home screen, touch an icon to open the corresponding application.
Getting started • Touch a thumbnail to open the corresponding application. • Swipe left or right to view recently used applications. • Swipe up on a thumbnail to close the corresponding application. • Swipe down on a thumbnail to display at the top of the thumbnail and lock the corresponding application.
Getting started Changing the wallpaper On the home screen, touch Settings. Under General, touch Wallpaper. On the Wallpapers screen, you can: • Touch Lock screen wallpaper to set the lock screen wallpaper. • Touch Home screen wallpaper to set the home screen wallpaper. •...
Settings on the home screen. Under All, touch Language & input > Default keyboard and then select an input method. Huawei Swype input method Slide across letters to enter a word. Switch between lowercase and uppercase letters. Touch and hold to access input method settings.
Getting started Touch and hold to view more language input options. Switch to voice input. • Touch to delete the character to the left of the cursor. • Touch and hold to delete multiple characters to the left of the cursor.
Getting started • Touch to delete the character to the left of the cursor. • Touch and hold to delete multiple characters to the left of the cursor. Switch to voice input. Editing text You can select, cut, copy and paste text on your phone. •...
Calls and contacts Making a call Smart dialling Smart dialling lets you quickly find contacts by entering parts of their names or numbers. On the home screen, touch Dialler. Under Dialler, enter the initials or first few letters of a contact's name or part of the contact's phone number.
Calls and contacts The ability to make emergency calls depends on local regulations and carriers in your region. Poor network usability or environmental interference may prevent your call from being connected. Never rely solely on your phone for essential communication during emergencies.
Calls and contacts Answering or rejecting a call When a call comes in, you can press the volume button to mute the ringtone. When the screen is locked, you can: • Drag right to answer the call. • Drag left to reject the call. •...
Calls and contacts In-call menu Place the current call on hold. To resume the call, touch again. (Make sure your carrier supports this feature.) Mute the call so that the other party can't hear you. Start a three-way call. (Make sure your carrier supports this feature.) Activate the speaker for a hands-free call.
Calls and contacts Answering a third-party call Before you answer a third-party call, make sure that you have enabled call waiting. For details, contact your carrier. If a call comes in when you are already in another call, drag right to answer the new call and place the first call on hold.
Calls and contacts Using the call log Records of all outgoing, incoming and missed calls are stored in your call log. Adding a contact from the call log On the home screen, touch Dialler. Under Dialler, touch next to the number you want to add. Touch You can also touch and hold the number you want to add and then touch Create new contact or Save to existing contact.
Calls and contacts Call settings Enabling call forwarding If you aren't able to take calls on your phone, you can forward them to another number. On the home screen, touch Dialler. Under Dialler, touch > Settings. Touch Call forwarding. Select a forwarding mode. Enter the phone number to which you want to forward calls and then touch Enable.
Calls and contacts Managing contacts Creating a contact On the home screen, touch Contacts. Touch Select a location to save the contact from the options menu. Enter the contact name, phone number and other details. Touch Editing a contact On the home screen, touch Contacts.
Calls and contacts Importing or exporting contacts Your phone supports .vcf contact files. .vcf is a standard file format for storing contact information, including names, addresses and phone numbers. Importing contacts from a storage device On the home screen, touch Contacts.
Calls and contacts Importing contacts using Wi-Fi Direct On the home screen, touch Contacts. Touch > Import/Export > Import from another phone. Select Import via Wi-Fi Direct and then touch Next. Your phone then prompts you to turn on Wi-Fi and scans for Wi-Fi Direct devices. Touch the Wi-Fi Direct device from which you want to import contacts.
Calls and contacts Touch . Select a sharing method and then follow the onscreen instructions to share the contacts. Adding a contact to your favourites On the home screen, touch Contacts. Touch and hold the contact you want to add to your favourites and then touch Add to favourites.
Calls and contacts • Touch Remove members to remove members from the group. • Touch Delete group to delete the group. • Touch Rename to edit the group name. Sending messages or emails to a contact group On the home screen, touch Contacts.
Messaging and email Sending a text message On the home screen, touch Messaging. In the list of message threads, touch Select the recipient box and enter the contact name or phone number. You can also touch to open your contact list and choose a contact or contact group. Select the text field to begin composing your message.
Messaging and email Managing messages Forwarding a message On the home screen, touch Messaging. In the list of message threads, touch a contact name or phone number to view the conversation thread. Touch and hold the message you want to forward and then touch Touch the recipient text box and enter the contact name or phone number.
Messaging and email Deleting a thread On the home screen, touch Messaging. From the message list, touch > Delete. Select the thread you want to delete and touch Touch Delete. Setting up an email account Adding an email account When adding an account, contact your email service provider if you are unsure about the settings required.
Messaging and email Enter your email address, domain name, user name and password and then touch Next. Follow the onscreen instructions to configure your account. The system will then automatically connect to the server. Once your Exchange account is set up, Inbox will be displayed. Sending an email On the home screen, touch Email.
Messaging and email Account settings Switching between email accounts If you have added multiple email accounts on your phone, make sure you are on the right account before viewing or sending emails. On the home screen, touch Email. In Inbox, touch in the upper left corner to open the account list.
Camera and gallery Capture screen Switch between flash modes. Swipe left or right to switch between common capture modes. View captured photos or videos. • Touch to take a photo. • Touch and hold to take burst shots. Release your finger to stop taking photos.
Camera and gallery Taking a photo On the home screen, touch Camera. Frame the scene you want to capture. Let your camera focus automatically or touch the screen to focus on an object. If the focus box turns red, the camera was unable to focus. Touch If the GPS tag switch was enabled when the photo was taken, the photo can be viewed in Gallery under Map.
Camera and gallery Capture modes Your phone may not feature all of these capture modes. • Beauty: Drag the slider to adjust the beauty level and apply facial enhancements. • Panorama: Use this mode to take wider shots. • Super night: Your phone automatically adjusts the ISO and exposure time according to the surrounding brightness for better night shots.
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Camera and gallery Touch to start shooting. Follow the onscreen instructions and move your phone slowly to capture multiple photos. Touch to stop shooting. The camera automatically stitches the photos together to create one panoramic photograph. Using best photo mode On the home screen, touch Camera.
Camera and gallery • Get your phone to take a photo when the surrounding noise reaches a certain decibel level. Frame the scene you want to capture. Your phone will take a photo automatically when you issue a voice command or the surrounding noise reaches a certain decibel level.
Camera and gallery Shooting a video On the home screen, touch Camera. Swipe left or right and select Video. Touch to start recording. While recording, touch an object or a position on the screen to focus on it. Touch to pause recording and touch to resume.
Camera and gallery • Image adjustment: Adjust exposure compensation, saturation, contrast and brightness. Gallery Viewing photos On the home screen, touch Gallery. You can then: • Select the Photos tab and view photos in a timeline. • Select the Photos tab, select Map and view photos grouped according to location. •...
Camera and gallery • Touch to add a mosaic effect to the photo. • Touch to add a watermark to the photo. • Touch to add a label to the photo. Hiding photos On the home screen, touch Gallery. Under Albums, touch >...
Camera and gallery Taking a screenshot Press the power and volume down buttons at the same time to take a screenshot. Open the notification panel and touch to share the screenshot. By default, screenshots are saved to the Screenshots folder in Gallery. You can also swipe down from the status bar to open the notification panel and touch under Shortcuts.
Music and videos Adding songs Before you can listen to your music, you need to copy your songs onto your phone. Add songs to your phone by: • Copying songs from your computer using the USB cable. • Downloading songs from the Internet. •...
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Music and videos • Swipe left or right to switch between the album cover, playlist and lyrics. • Touch here to adjust the volume, open the options menu and more. Add the playing song to a playlist. Use the buttons here to control the playback. Add the playing song to your Favourites.
Music and videos Creating a playlist On the home screen, touch Music. Touch Playlists > Create new playlist. Name the playlist and touch Save. In the displayed dialogue box, touch Add. Select the songs you want to add and touch Playing a playlist On the home screen, touch Music.
Music and videos Playing a video On the home screen, touch Videos. Touch the video you want to play. To stop the video playback, touch Lock the screen. After the screen is locked, all video operations will be disabled until you unlock it. •...
Network and sharing Enabling mobile data On the home screen, touch Settings and then go to the All tab. Under Wireless & networks, touch More. Touch Mobile network. Touch the Mobile data switch to enable your phone's mobile data service. When you don't need Internet access, disable mobile data to save battery power and reduce mobile data usage.
Network and sharing Touch Wi-Fi. Turn on Wi-Fi. Touch > Advanced settings. Then you can: • Touch WPS connection and press the WPS button on the Wi-Fi router. • Touch WPS PIN connection and enter the PIN generated on your phone into the router.
Network and sharing Touch Tethering & portable hotspot. Touch the USB tethering switch to share your mobile data connection. You can't use your phone's USB tethering function when the phone is in USB mass storage mode. Bluetooth tethering You can share your phone's mobile data connection with other devices using Bluetooth. On the home screen, touch Settings and then go to the All tab.
Network and sharing Touch Device name. Rename the phone and touch OK. Sending a file using Bluetooth To exchange data with another Bluetooth device, turn on Bluetooth on both devices and make sure they are both discoverable. Touch and hold the file you want to send and then touch Share > Bluetooth. Your phone will automatically search for and display available devices.
Network and sharing Receiving a file using Wi-Fi Direct When a file transfer request is made using Wi-Fi Direct, the File transfer dialogue box will be displayed. Touch Accept to receive the file. Open the notification panel and touch Notifications to check the file transfer progress. By default, received files are saved to the Wi-Fi direct folder in Files.
Compatible USB storage devices include USB flash drives, card readers and phones that have a microSD card inserted. Use only USB OTG cables certified by Huawei. To purchase a cable, please contact your device vendor.
Network and sharing To connect to another phone, make sure the phone has a microSD card inserted. Then perform the following steps: Connect the two phones using a USB OTG cable and USB cable. Set the USB connection method on the other phone to USB drive. On your phone, touch >...
Enable Huawei Beam. Sharing photos, web pages or contacts through Huawei Beam Make sure that both phones are unlocked and that NFC and Huawei Beam are enabled. Select the photo, web page or contact you want to share. Place the NFC sensor areas of the two phones close together. After a connection is established, a sound will be played and the content you are sharing will shrink on the screen.
Apps Managing applications Downloading applications Applications can be downloaded through a variety of channels, including: • App market on your phone. • Web pages using the phone browser. • Web pages using your computer. • Third-party app download software on your computer. Installing an application On the home screen, touch Files.
Apps Uninstalling an application On the home screen, touch and hold the icon of the application you want to uninstall until you see at the top of the screen. Drag the icon to and follow the onscreen instructions to uninstall the application. Some pre-installed applications can't be uninstalled.
Apps This feature is available only on phones that support USB OTG cables. For detailed instructions about connecting your phone to a USB storage device, see Transferring data between your phone and a USB storage device. Restoring data from local storage On the home screen, touch Tools >...
Apps Phone Manager Phone Manager is Huawei's unique system management application that lets you better protect and manage your phone. With Phone Manager, you can: • Scan for problems and clean system trash to optimise your system. • Enable power saving mode to maximise your phone's standby time.
Apps • Enable Do not disturb. Your phone will ring only when you receive calls from allowed contacts. Tones and vibrations for other calls, messages and notifications will be disabled. Security and privacy On the home screen, touch Phone Manager. Then you can: •...
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Apps • In month, week or day view, swipe left or right to change the month, week or day that is displayed. Viewing global holidays On the home screen, touch Calendar. Touch > Subscribe. Touch Add > Global holidays. Touch the switch next to the country whose holidays you want to view. Your phone will automatically access the Internet and download the country's holiday information.
Apps Clock Alarm On the home screen, touch Clock. Under Alarm, you can: • Add an alarm: Touch and set the alarm time, ringtone, repetitions and more. Touch to apply the settings. • Enable or disable an alarm: Touch the switch next to an alarm to enable or disable it. •...
Apps Timer On the home screen, touch Clock. Under Timer, drag the dot clockwise along the wheel to set the countdown time. Touch to set a tone for the timer. When you are done, touch to start the timer. When the timer ends, your phone will play a tone. Follow the onscreen instructions and swipe across the screen to stop the tone.
Apps Touch Updating the weather On the home screen, touch Tools > Weather. Swipe left or right to find the city whose weather you want to update. Swipe down from the top of the screen to manually update the weather. You can also configure automatic weather updates.
Apps Searching for stations On the home screen, touch Tools > FM Radio. Touch > . The FM Radio will automatically search for and save stations it finds. Your phone will automatically search for and save stations the first time you open the FM radio.
Phone settings Turning on location services Make sure you have turned on location services before using a map or navigation application. On the home screen, touch Settings. Under All, touch Location services. Touch Access to my location to enable your phone's location services. Touch Mode.
Phone settings • Touch Vibrate when ringing to enable or disable vibration when your phone rings. If your phone has dual SIM support, you can apply different vibration settings for each SIM card. • Touch Notification ringtone to set a notification tone. •...
Phone settings hold your phone when you perform certain actions, such as browsing a web page, viewing a picture or writing a message. The above display options may not be available on all phones. Enabling one-hand UI One-hand UI makes using a phone with a large screen much easier. On the home screen, touch Settings.
Phone settings Turning on gloves mode Gloves mode lets you perform touchscreen operations even when you're wearing gloves. On the home screen, touch Settings and then go to the All tab. Under Smart assistance, touch More. Touch the Gloves mode switch to turn on gloves mode. Gloves mode may not be available on all phones.
Phone settings Changing the lock screen style Setting a screen unlock pattern On the home screen, touch Settings. Under All, touch Screen lock & passwords. Touch Password > Pattern. Draw the screen unlock pattern by connecting at least four dots and then draw the pattern again to confirm.
Phone settings Turning aeroplane mode on or off • Wireless devices may interfere with an aeroplane's flight system. Always follow the instructions of the crew regarding the use of electronic devices on an aircraft. • Aeroplane mode disables your phone's wireless features, but you can still use your phone to listen to music or play games.
Phone settings There is usually a limit to the number of unsuccessful PIN code attempts. If this limit is reached, you must enter a Personal Unblocking Key (PUK), which can be obtained from your carrier. There is also a limit to the number of unsuccessful PUK code attempts.
It is recommended that you update through your phone's online update feature or download official update packages from Huawei's official website. • All your personal data may be erased during a system update. It is recommended that you back up important data before updating your phone.
Phone settings Local update Download the update package from http://consumer.huawei.com and save the dload folder in the update package to the root directory of your phone's internal storage. If your phone supports a microSD card, you can also save the folder to the root directory of your microSD card.
Phone settings Changing the system language On the home screen, touch Settings. Under All, touch Language & input. Touch Language & region. Select the desired language. Privacy protection You can prevent other users from accessing your private content. Enable privacy protection and set two different screen unlock passwords, one for yourself and one for guests.
Phone settings Disabling privacy protection On the home screen, touch Settings. Under All, touch Security. Touch Privacy protection. Enter the owner password and then touch Next. Disable Privacy protection. After privacy protection is disabled, the owner password will function as the screen unlock password and the guest password will become invalid.
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Safety information This section contains important information about how to use your device safely and how it operates. Read this information carefully before using your device. Electronic device Do not use your device if its use is prohibited or if it may cause danger or interference with other electronic devices.
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Safety information • Concentrate on driving. Your first responsibility is to drive safely. • Do not hold the device while driving. Use hands-free accessories. • If you must make or answer a call, stop your vehicle at a safe location first. •...
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Safety information • Do not allow children or pets to bite or suck the device or accessories. Doing so may result in damage or explosion. • Adhere to local laws and regulations, and respect the privacy and legal rights of others.
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Safety information • Ensure that the charger complies with Clause 2.5 in IEC60950-1/EN60950-1/UL60950- 1 and has been tested and approved according to national or local standards. • Connect the device only to products that display the USB-IF logo or that comply with the USB-IF program.
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Safety information Cleaning and maintenance • Keep the device and accessories dry. Do not attempt to dry it with an external heat source, such as a microwave oven or hair dryer. • Do not expose your device or accessories to extreme heat or cold, which may interfere with proper function and may lead to fire or explosion.
The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Huawei Technologies Co., Ltd. is under license. Other trademarks, products, services and company names mentioned herein may be the property of their respective owners.
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Huawei shall not be responsible for the legality, quality, or any other aspects of any third- party software installed on this product, or for any uploaded or downloaded third-party works in any form, including but not limited to texts, images, videos, or software etc.
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THE MAXIMUM LIABILITY (THIS LIMITATION SHALL NOT APPLY TO LIABILITY FOR PERSONAL INJURY TO THE EXTENT APPLICABLE LAW PROHIBITS SUCH A LIMITATION) OF HUAWEI ARISING FROM THE USE OF THE PRODUCT DESCRIBED IN THIS DOCUMENT SHALL BE LIMITED TO THE AMOUNT PAID BY CUSTOMERS FOR THE PURCHASE OF THIS PRODUCT.
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The N-Mark is a trademark or registered trademark of NFC Forum, Inc. in the United States and in other countries. Please visit http://consumer.huawei.com/en/support/hotline for up to date support hotline and email address information for your country or region. Model: HUAWEI CRR-L09...
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